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Location.
River Rock Casino Resort is on the Fraser River in Richmond, British Columbia, Canada. Vancouver International Airport is four kilometers (2.5 miles) away.
Hotel Features.
River Rock Casino Resort features a 24-hour, 70,000-square-foot casino with table games, a 25-table poker room, and more than 900 gaming machines. This Richmond property includes restaurants, bars, and a full-service health spa. The River Rock Show Theatre seats 950; the marina has 144 berths. The indoor pool comes with a waterslide. A sky bridge connects the hotel to Canada Line transit.
Guestrooms.
Suites at River Rock Casino Resort feature separate sitting and sleeping areas; living rooms are furnished with queen sofa beds. Suites overlook the city, marina, and nearby mountains.
"Hotel Staff"Reviewed by a Hotels.com guest on Jan 30, 2012
Found all staff to be very friendly and helpful.
"Good place to stay at... if you don't need WiFi"Reviewed by Karen of "Edmonton" on Jan 30, 2012
Hotel is close to boutique shops and restaurants. The front desk catered to my requests without any problem, such as a room with a city view (facing Robson street - don't request this if you like having your window open while you sleep). Enjoyed the heated floor in the bathroom. I did not use the parking facility, but it's right beside the hotel. Tip: if you want to use the hotel's internet, you have to bring a small laptop that has a internet port. I'd stay in this hotel when I come back to Vancouver.
"St. Regis in Vancouver - great stay for business"Reviewed by Richard of "Edmonton, AB" on Jan 30, 2012
A nice small hotel located in central Vancouver. Competitive rates, very clean, great breakfast and modernly equipped with a sharp business look to it. I enjoyed my stay at this comfortable hotel and the walk downtown to the place I worked at for two days was convenient. Lots of amenities within a couple of blocks. The only disappointment was I didn't have the great looking walk-in shower in my room as was shown on the website.
"Super 8 in Langley"Reviewed by a Hotels.com guest on Jan 30, 2012
if you don't mind frequent trains passing by, (tracks across the street from hotel front door) this was a really nice place to stay. Beds very comfortable, rooms very clean.
Reviewed by a Hotels.com guest on Jan 30, 2012
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Tramanto Fine Dining Restaurant - Southern Italian cuisine made with fresh local ingredients. Wine list with more than 500 varieties of reds and whites. Views of the Fraser River. Private dining room seats 16. Reservations recommended.
Buffet - Buffet includes salads, a variety of entrees, and rich desserts. Domestic and international dishes, including a carving station and Asian-inspired offerings. Located on the third floor. Breakfast, lunch, dinner, and Sunday brunch. Wraparound heated deck with Fraser River views.
The resort's 70,000-square-foot 24-hour casino includes more than 900 gaming machines and a 25-table poker room with games such as blackjack, roulette, baccarat, and craps.
Beyond the casino, Lulu's Lounge, an intimate, 125-seat show lounge, features live, round-the-clock entertainment. Bar service is available 11 AM-2 AM.
The resort's 950-seat River Rock Show Theatre hosts an regular eclectic mix of high-profile entertainers, dinner theater, and special events. For a complete list of upcoming shows and events, contact the concierge.
Guests can swim in the heated indoor pool, complete with a waterslide. An on-site exercise facility features cardio- and strength-training machines.
Vancouver's 1,000-acre Stanley Park is a popular destination for hikers, bikers, and in-line skaters. A number of bicycle and skate rental shops line the entrance to the park. Once inside the park grounds, visitors can take the complimentary Stanley Park Shuttle to access the park's gardens, four on-site restaurants, the Vancouver Aquarium, and other attractions.
The recreational activities listed below are available on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Overall"
We found the stay and our dinner at Tramontos very nice and would stay again. As far as the Casino was concerned we were dissapointed as one of our party was denied entrance as she only had one piece of ID even tho we tried to explain that this was a girls trip out staying at the hotel, fancy dinner and seeing the show she was still not allowed in{She […] is 29years old} so my 50yh birthday for wich she was paying half of was a bit of a disapointment , My advice to anyone going take lots of ID. Read more
This guest did not leave a comment.
"The hotel at River Rock"
hotel great except not very orientated for kids except for pool. for some apparent reason they located the Food Fair in the casino with no access to those under 19. The buffet is excellent but pricy for families.
"Excellent Hotel"
Was an excellent Hotel. The check in was a little rushed. There was a line up. We chose not to valet park but had to use the bell girl anyway as there are no carts for luggage available with-out a bellgirl. The room was over our expectations and that is hard to find. We were impressed with the Green features. The concierge in the hotel was the best. […] She provided us with everything from maps of the area and the trolley tour. She even told us where to eat and things to see. Being able to purchase tickets for the trolley right there was very convenient as well. The skytrain station was right there as well.This made our stay and tour of the city the best. We arrived back to our room to a treat and card from the concierge. The best service you could ask for.We were able to see and do all of the things we wanted right from the convenience of the Hotel. We would highly recommend!!!! Read more
This guest did not leave a comment.
"Great"
Great hotel. When u check in ask not to stay in the new bldg which is right next to the train station. No matter what they tell u at you CAN hear the trains all night
"River Rock Casino - EXCELLENT..."
I was in Vancouver on business the week of December 5th. I have never stayed @ the River Rock Casino before and was VERY impressed! The service, the food and the cleanliness were top notch. This will be my home base when in Vancouver going forward. Very impressed with the valet service too, polite, efficient. well done people!
"Wonderful Stay"
We stayed in the new south tower and enjoyed the room. I found the bed too soft but my husband liked it so that to me is not a reflection of quality but of choice. I would have to say the only negative thing about the facility is that we could not get into any of the nice restaurants. That being said the food in the international food court was fin […] e. Read more
Very enjoyable stay and appreciated being able to check in early
"River Rock, great stay - with or without kids!"
We brought our daughter with us for the weekend (she's 5) the pool was awesome for her she loved the waterslide. The water was a bit cold for me though. I like a warmer pool. The staff service was excellent, and the hotel was comfortable, the room was a little tight for the three of us, in the new hotel side. would have actually paid a bit extra to […] stay on the casino side as it is more convenient but the walk did us good anyways and really its not that far! The train is super convenient and we took it to science world, and downtown which saved us having to drive and get our car out of valet. the biggest downside was the lack of good food in the area, you couldn't really walk to any fun, good restaurants, and the casino has a great buffet (breakfast buffet is unbeatable for the value), but I didn't want to eat there every time. It would be nice if they developed the surrounding area a bit to make it more family friendly. Really enjoyed the stay overall. Read more
"River Rock Casino, Richmond, BC, Canada"
We stayed one night. The staff was friendly. The room was new and the bed was extremely comfortable. I love the soap.
The Hotel is so great and it is close to anywhere else by taking Canadian Line _ skytrain
This guest did not leave a comment.
"French doors"
We used this hotel as a place to relax and unwind from our extended vacation. It turned out to be an awesome idea. The Absolute Spa in the Hotel is the best experience I have had to date with spa's. The Casino was fun, and if your in a mood for snaks at 4am, they got you covered. We really enjoyed the suite that had french doors to the private bedroom, […] which I believe is a standard room in this Hotel. It was a wonderful experience. Read more
Great pool. Very comfortable room. Hotel staff very friendly.
"Great location for the Concert we where seeing"
Great Hotel in a good location easy access to Vancouver and YVR Airport via skytrain attended concert in theatre attached to Casino very nice for size of venue would stay again but would pay extra for river view next time.
"Good facilities - parking is a bid wonky"
Hotel is clean and conveniently located close to the airport and skytrain. If you drive there - parking may be a challenge.
"river rock in richmond"
We were told we would have a soaker tub and city view. Room only had shower and no city view instead a parking lot. Very disappointed as I was looking forward to the tub. Nice room otherwise but like to get what I am told when I book
This guest did not leave a comment.
Terible parking for hotel guests. I had to run back and forth a cpl times to the car and there honsetly should be a shuttle cart or something. besides that we really enjoyed
"River Rocks"
This is great facility. Conveniently located to the airport and the Canada line. The rooms are spacious and very clean. The staff were friendly and helpful.
"River Rock Casino Resort"
Stayed one night. Chose this hotel & location as it was close to the airport, 10 minutes (max) Skytrain ride to the airport. Service was excellent. Printer wasn't working in the business centre, so Concierge printed documents for me. The Standard Suite with King and Queen pullout bed was very comfortable for my family. The shower curtain smelled sour […] upon walking into the suite...after 2 phone calls to housekeeping and an unnecessary 45 min wait, it was replaced. The buffet was fairly standard for a casino, but no complaints about the food and the sushi station was the highlight. The common areas were very clean. Read more
"The River Rock Hotel and Casino"
Really great service, and beautiful room. However, I was dissapointed in the selection of restaurants. It was my honeymoon weekend with my wife and we had to drive around richmond for an hour trying to find a decent place to eat. Despite that, I would definitely stay there again!
"River Rock Hotel and Casino"
Okay, so the fake river that greets each guest who enters the hotel lobby is totally cheesy, that's a given. However, the staff are keen to please, friendly, courteous, and even went out of their way to find three items I'd lost during our stay. They found everything, and everything was delivered to me in a way that made me feel like they genuinely […] cared. The room was VERY CLEAN, as were all the facilities we used during our stay. The bed was amazingly comfortable, although an extra blanket on hand would have been helpful. We only ordered room service, but the portions were generous, and everything was fresh and flavorful. I would certainly recommend this hotel. The management should be congratulated. Read more
This guest did not leave a comment.
glad to see real glass - no plastic glasses!
This guest did not leave a comment.
"Casino hotel"
Accommodation was excellent except for the see through glass bedroom door. Little or no directional service re confusing layout of the hotel. Parking far away from hotel. Geared to casino guests. Close to Skytrain to downtown Vancouver. Surrounding was undeveloped.
This guest did not leave a comment.
"RIver Rock Resort Richmond BC"
have stayed three or four times and found everything to be above and beyond. This stay was very disappointed in the bed and the noise level and the price for what we received. We paid extra for the use of the sofa and it had a big hole in the middle and was very uncomfortable the bed in the bedroom was not a pillowtop like we had previously and there […] was a loud humming noise and elevator noise Read more
This guest did not leave a comment.
Suppose to be city view but had big aircondition tower, no view at all .
"Good customer service"
We found the hotel to be friendly and clean. Our room was quiet and spacious. If and when we required customer service the hotel staff response was quick and exceptional. The food in the hotel buffet was fresh with a wide variety of dishes and desserts and the food fair prices were reasonable. Close to the hotel are popular coffee shops and sandwich […] places. Read more
"Dog Friendly in Richmond"
We were looking for a dog friendly weekend getaway close to home (we live in North Vancouver) and settled on the River Rock. They don't go out of their way to advertise that they are pet friendly, and many people were taken aback when they saw us with our dog. We constantly heard "they allow dogs here! I wish I knew, I would have brought mine!" The […] hotel lobby is not super easy to find (it's on the second level) and there's no driveway area for guests to pull into temporarily (the valet would not let us pull in without paying) while they check in, so we parked in the parkade which is a fair walk away. We had to make two trips with our luggage and dog. The room itself was very nice (a king suite), however the bed was almost too soft and the pillows were almost too thick. The hotel itself was VERY BUSY due to being attached to the casino. The trek from our room in the West tower, to the pool in the East tower took us down two elevators and straight through the main lobby (which can get very busy especially at night) -- not the most pleasant experience walking through hordes of casino goers in a robe with soaking we hair! we wished the pool had a more discreet entrance. In terms of our dog, he had a ball. The grounds offer plenty of grass and a small boardwalk area for morning and evening outings. Additionally, McDonald Beach next to the airport is off leash. We went there more than 6 times during our weekend stay. I wouldn't pay the full advertised price for this hotel, but if you can find a deal, it's worth it! Read more
"Riverrock casino hotel"
My 3 guests from overseas and myself had a very pleasant stay @ the Riverrock Hotel. We were able to check-in before the 4pm check- in time and that was good for the jet-lagged guests. Hotel staff were all pleasant and courteous. I phone-requested to have the 2 suites close together, and on as high a level as possible...these were satisfied. I would […] definitely recommend this hotel to my friends. Read more
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"Great pool"
The kids loved the pool. The hotel staff was very friendly and went out of there way to make us feel welcome. The staff at the casino however were very rude and not very helpful.
"one night stay"
Great hotel. It was our second stay here. Loads of entertainment and access to transit to see all of Vancouver. I wish the slots paid a little more often, but i digress. Bed are great, rooms are quiet and lots of room...take the water view till the construction is finished on the city view side. Be sure to visit the pool area.
"Hair in the bed"
The hotel is in a quiet loation, but still close to other places if you have a car. The valet parking is convenient and the fee is reasonable. Plus if you like casinos, this is LV style that really has all the glitters. The quality of the hotel and casino is excellent, I mean the hardware, but there is indeed some suprising defects in the quality. […] I found 3 human hairs in the bed. It almost grossedme out but I was so tired and didn't want to change a room. I think they need some improvement to bring the service quality to match their hardware quality. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"River Rock Hotel / Casino"
We really liked our stay in the River Rock But we found the check-in very slow with only one receptionist there , We have been a guest for several times but we still had to fill out a registration form ! And why is the hotel check in not on the first floor ? at the Concierge desk for example ? We also think that there should be a larger food court with […] more choices like Dairy Queen or A&W or Mac Donald's etc. and also more facilities for children ! Read more
"River Rock Casino Hotel, Richmond B.C."
Would most likely stay in a more luxury hotel next time. I would consider this hotel a 3.5 star at most. The room was clean, great that way. The beds were amazing, great also. The two bedroom suite fell short in that it was average only. One bathroom in a two bed suite not ok, even a extra 2 piece would have been a better idea, so kind of fell short […] in this way. We had children with us and they could not access their fast food area as it was at the back of the casino, poor location. The staff in the fast food could not speak basic english, felt frustrated with this service. Went to the buffet two nights in a row. First night, was not bad, so returned the second night and it was not good, had less items in the hot food selection and items had run out and were not replenished in a timely manner. Just not a even half decent value. Have to say, the fast food selection was better in my opionion, or eat out, lots of good restaurants in area. We just didnt feel like driving, but definitely think buffet was not worth it. I was expecting the river rock to be more luxurious and it wasnt. It was clean, but only average. We have stayed in the area often and I know for the same money or less I could get a much better hotel.Glad I booked through hotel.ca as we got a much better deal than direct through the hotel and the hotel didnt have the 2 bed suite when I tried, but hotels.ca did have it. Read more
"River Rock Casino Hotel Richmond BC"
we were extremely happy with this hotel and the experience. close to airport and transit systems. very pleased and we would highly reccommend this hotel to others.
"River Rock Casino - Beautiful Suite"
Suite was great, everything as advertised. Self-parking was a bit of a challenge in the free area. It is a fair distance from the hotel to the parking area. Unload in the valet and then park, or just valet the car ($12 per day). Use the Skytrain for downtown or the airport. Buffet was just average. It is a casino first and foremost, so be prepared to […] pay for things such as morning coffee, etc. We had a great time. Read more
good hotel beside the skytrain, good to get every where we needed to get. Did not eat in the hotel so can not comment about that however lots of good restrants about 10 min away by skytrain
"convenience"
Hotel is easy to get to from the airport, only a short 2 min. skytrain ride. Also skytrain transportation stops directly in front of hotel so makes for easy travelling into downtown Vancouver and other areas of the city.
"River Rock Casino-Richmond, BC"
This is a great spot to sleep, not to eat. The hotel restaurants are greatly overpriced. The hotel is located very close to airport and easily accessible with the Canada Line skytrain. Also easy access to downtown and waterfront by skytrain. The rooms a very clean and comfortable, but maintenance is not great. The make-up mirror never had bulbs, the […] toilet did not flush properly and we had to get maintenance to fix a light switch that had a short. We had 2 rooms, the other room was fine, We had 2 children that loved the pool & slide. However, they overdo the chlorine a bit, we had to put Visine in their eyes because the chlorine was burning so much. One big advantage to this hotel is you really do not need a rental car, since you are right on the skytrain route and the City of Vancouver has terrific system and we paid $9.00 per day for a day pass per person and we traveled all over, by bus, skytrain, and boat. Read more
"River Rock was Great"
Close to YVR, in fact the skytrain connect with the hotel which was great. Had requested an infant crib for room which was all set up when we got there. Received the breakfast buffet free of charge which was good because the food was not good. My husband took a stroll through the casino, he said it was okay but nothing spectucluar.
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
