"Not Family Friendly"
Food in the buffet was cold, bed was uncomfortable, pool was super cold and the kids would not go in because of the temp. Also they had a room next to ours that had a party all night and we could not sleep. Hotel could be nice if they focused on the little things...Genuine Expedia guest review
"Home away from home!"
I absolutely love the hotel, amenities, and location. The only downfall is the parking. Parking is complimentary though it is far from the hotel and the closer parking costs. Other then that no complaintsGenuine Hotels.com guest review
"A Nice Stay in Richmond."
We had a wonderful stay at this hotel. We stayed in an east tower suite with a beautiful view of the marina. Definitely worth the upgrade for the view. Lovely room too. We ate at the hotel's buffet once for dinner. The food was good, but not great. The food court in the Casino is very small, with only a few food choices. BUT... the Sky Train is located […] right next to the Casino, which made it SO easy to get to downtown. The concierge was very helpful and courteous. The free parking at the hotel was a plus! We will definitely stay here again. Read moreGenuine Expedia guest review
"Me and my dad loved it!"
Me and my dad stayed one night at one of the resort suites the room was gorgeous the service was amazing and the food was delicious. It had a awesome casino as well! The sky train was such a bonus being connected to the hotel we just went in and out of the city as we pleasedGenuine Expedia guest review
Excellent suite-hotel...especially our grandkids certainly have enjoyed using its pool facility.Genuine Hotels.com guest review
"Football Game Travel"
I liked the hotel. Staff was cool and the room clean.Genuine Expedia guest review
better than we expected ,would recomend it highly,great public transportation via skytrain to town center ,waterfront,&airport...Genuine Hotels.com guest review
We thought all staff was courteous, helpful and friendly. The rooms were comfortable and pleasantly decorated. Because I have dietary problems and requested a microwave, one was provided and was in the room when we arrived. My daughter and son-in-law had a special birthday surprise awaiting me-a sugarless cake prepared by the hotel chef and everything […] was perfect. The concierges prepared trips for us and made sure we knew all the things we needed to know before we left. We had a great time and look forward to a return trip. Read moreGenuine Expedia guest review
"Great hotel for the non-casino crowd"
Very clean and comfortable room, and big for the price. We stayed in the single king suite and were just delighted with it after the 2 weeks "roughing it" in Alaska. Our daughter had a great time meeting new friends at the pool, where we spent much of our time. Lots of kids playing on the water slide. Just very pleased overall.Genuine Expedia guest review
"I would book it again"
They put us in the wrong room at 1st, Corrected and we were moved. The room was beautiful.Genuine Expedia guest review
Great hotel I will come back when I came to Vancouver All was great I am very critic and with this one i have no complaintsGenuine Expedia guest review
"Great hotel for a Family"
We would stay there again if we need to go to Vancouver BC, it is comfy, close to the city, friendly stuff.Genuine Expedia guest review
"Location! Nice location to airport & skytrain"
We stayed two nights here. Not ever been to Vancouver we were looking for location ease to see the tourist sites. This location really served that well! The price was great for Vancouver, especially with free parking and internet! The skytrain is right out on the doorstep so going to the waterfront and transfer to other city transportation was easy!! […] Also, bikes were very much welcome. This property has a casino, but it is well tucked off to the side and we didn't even venture in. The rooms were spacious for a 1 bedroom. The decor was modern, inviting and comfortable. We really appreciated the french doors closing off the bedroom from the sitting area. Staff were very helpful, pleasant and kind. Especially the young ladies in the guest service area that patiently explained how to navigate getting to the top sites around town with minimal anxiety, and cost. The buffet was an affordable value with plentiful choices for all diet types. Overall, we enjoyed the stay very much and returned to the sister property across the street for one last night before flying back to the States. Read moreGenuine Expedia guest review
They have a policy to block money from your credit card for incidents in advance, i have been at other 4 start hotels and this was a shocker for me, and that too i came to know when i was trying to use my credit card and came to know that $500 was blocked for incidents in advance for 5 days of stay. I would have appreciated if would have known in advance […] that money will be blocked, and the funny part, i already paid for the entire stay in advance, try taking $1000 for your vacation and $500 was blocked. Will not be staying there next time Read moreGenuine Expedia guest review
"Why River Rock gave me a run around???????????????"
Why River Rock gave me a run around???????????????I booked a 2 bed room suite. Upon arrival, I was checked into a 1 bed room suite. I got my whole family with me and we have to go back to the front desk and ask why I was checked into a 1 bed room suite instead of 2 bed room suite. The front desk agent went to the back office for 10 minutes and came […] back to tell me they are out of 2 bed room suite and will have to move me to thehotel tower with 1 king and 2 queen connecting room. I told her nicely that I paid for 2 bed room suite, not a connecting room. She went back to the back office for 5 minutes and came back to tell me they have one more 2 bed room suite. My question is why give me a run around and waste my time. I will not recommend this hotel. Read moreGenuine Hotels.com guest review
"Great hotel stay for both families and business"
Location is perfect, close to city, airport and full of activities.Genuine Expedia guest review
"Terrific place to stay"
We had a terrific 2 bedroom suite that was very spacious. The beds were very comfortable and the pullout couch was much better than most. Nice pool with a sufficient workout room overlooking it so I could workout while watching the kids in the pool. The only negative is that the free parking is so far away from the rooms. That was inconvenient but tolerable. […] We would gladly stay here again. Read moreGenuine Expedia guest review
"Great Hotel at a great location"
It's a nice hotel which is conveniently located on Canada Line. There is a bridge via theHotel to the resort from Canada line station. It's super easy to access anywhere.Genuine Expedia guest review
"Lots of amenities, comfortable room, no smoking."
The hotel is a bit far from downtown but if you don't mind taking the sky train then I'd say it's a very good hotel to stay at. The 1 bedroom suite is roomy and comfortable. The buffet is good. The swimming pool with slide for kids and kids-at-heart is a lot of fun. The exercise area is nice as well. All in all, a very good place to stay. Almost forgot. […] This resort is NON-SMOKING which is even better. Read moreGenuine Expedia guest review
"Great weekend get away!"
Nice rooms that were new and updated, but on the smaller side. Friendly staff and average casino. About 15 minutes from downtown Vancouver. Price was exceptional and I would definitely stay again.Genuine Expedia guest review
"Great hotel with fantastic interiors"
We had a suite with a view of the marina. It was impeccably maintained. The service was top class. They helped us with our city tour to Vancouver. The money was well spent.Genuine Hotels.com guest review
"Great for couples."
We stayed at the River Rock Casino and Resort to celebrate our thirtieth wedding anniversary. It surpassed all of our expectations. We had a king size one bedroom suite which was very clean and comfortable. The bed was amazing. Although the Resort is close to the airport, neither of us were bothered by aircraft noise. We ate at Curve Lounge, the buffet […] and at Tramonto. The food was excellent and the service was warm and friendly. Tramonto is expensive, but it is appropriate for this type of restaurant. We can't wait to return. Read moreGenuine Expedia guest review
"very convenient and awesome place!"
The concierge desk was a terrific plus! Helped us with directions, reservations and printing out our boarding passes. Kudos to them! Room was immaculate and well appointed! Never spent time exploring the neighborhood, just used the extremely convenient sky train.Genuine Hotels.com guest review
"Great place to stay."
Very happy with the room and the service. And, I made money in the casino!Genuine Expedia guest review
"My review of RVR RCK."
The only complaints I have are the cost of the buffet (too expensive) and the bed(too soft ,not firm enough). Other than that the stay was great.Genuine Expedia guest review
We were very pleased with River Rock. Everyone was very helpful and pleasant in all aspects of the hotel and casino. Unfortunately anyone under 19 can't go to the food court which is located in the casino. I loved the fact that this was a smoke free casino and hotel.Genuine Expedia guest review
No response form house keeping. I call two time and left message, no respond.Genuine Expedia guest review
"CLOSE TO THE AIRPORT AND ELEVATED TRAIN"
We loved it! The staff was especially kind and helpful.Genuine Hotels.com guest review
Beautiful hotel and great location close to Richmond for shopping and Asian food. Our room was very comfortable and quiet/private. At night, there is live entertainment in the Lulu lounge and casino to do some fun gambling. I would definitely stay at this hotel again. The only thing I didn't like was the location of the hotel guest parking which was […] a bit of walking distance to the hotel lobby. Read moreGenuine Hotels.com guest review
"Better map out closely how to get there."
Very pleasant, clean and staff is very nice. Special thanks to Concierge Rachel helped me with directions twice to hotel and mapped out things to see. Should have express checkout.Genuine Hotels.com guest review
"Great Hotel but..."
This hotel is great place to stay especially if you just want to take the public transportation. The Sky Train is just few steps outside the hotel; no need to rent a car if you are just visiting coz the parking fee in downtown Vancouver is outrageous. However, the bed needs to be more firm, we were sinking in the middle of the bed. We are not heavy […] people. We recommend the firmer mattress. Read moreGenuine Hotels.com guest review
"Liked this place"
Great value for the price...brand new and well equipped with everything from state of the art Nespresso machine, thick robes, great bed linen, etc...Genuine Expedia guest review
We enjoyed every aspect of this hotel including a clean, nicely decorated room, friendly staff and adjacent casino. It was a very pleasant weekend.Genuine Expedia guest review
"Enjoyable place to stay for business or pleasure!"
Absolutely wonderful place to stay for business or play. Beautiful resort inside and out. Light rail to airport and Downtown right out the door (very convienent). It couldn't have been nicer. I highly recommend the River Rock Casino Resort.Genuine Expedia guest review
It was quick, but goodGenuine Hotels.com guest review
When we arrived at 3PM our room was not ready and found that there is nowhere to wait and have a glass of wine if you have anyone under 19 in your party. The 2 bedroom suites are much smaller than they seem in the photos. The pool are was very nice and Tramanto, their restaurant, was good but overpriced.Genuine Expedia guest review
"convenient to YVR airport with good eating choice"
Good hotel restaurant options. Fast food at casino and wide choice of good quality dishes at the 3rd floor buffet.Genuine Expedia guest review
We got a one bedroom suite. The king size bed could easily fit 3 people. The pull-out sofa can sleep 2 comfortably. The room is really clean and new. Workers were really helpful and nice. Casino was big. Felt like a resort. Took the skytrain to vancouver and it was really easy. Only downside is the free parking is located a bit away from the hotel, […] but it was free so not all that bad. Read moreGenuine Expedia guest review
Big hotel room, very well maintained and extremely comfortable. The neighborhood is rather industrial and don't ask for a room on the top floor as the hotel is along the flight path. Good friendly service and decent restaurant options on-site - I would stay here again.Genuine Hotels.com guest review
"Great location & amazing bang for your buck!"
This Resort & Hotel is in an amazing location; close enough to downtown Vancouver (about 15 minutes), close to a 250-store Mall (Richmond Centre) & FREE PARKING! Though the marina view is not the best (don't pay extra for this, it's a view of an industrial marsh), the amount you pay for a hotel room, executive suite or suite is totally worth it. Besides, […] the rooms are SO GORGEOUS you will keep the sheer drapes closed, still let plenty of light in & enjoy your interior environment. The thoughtful & beautifully designed rooms / living room / bathroom are timeless, clean & comfortable. We stayed in an Executive Suite (10th floor = requires room key to access this floor) for 1 night; sunken living room with sofa/ desk/ flat screen & 16' ceiling, double doors to the bedroom w/ flat screen & bathroom with top notch amenities. We decided to stay another night & stayed in a 1-Bedroom Suite (9th floor). It looked and felt exactly the same as the Executive Suite, homey & clean; just no sunken living room with 16' ceilings. There are some cons, however these did not affect the overall satisfaction of our stay. These are "just cons". Buffet is not great, but there is a 24hr food court in the casino (American, Chinese & Italian food). Though parking is free, you have to share it with the guests that are just visiting the casino for the evening. I definitely recommend this resort & will stay here again. Hotel staff is very personable & professional. Enjoy!! Read moreGenuine Expedia guest review
We recently stayed at this hotel during our honeymoon and I have nothing but great things to say about it. The staff was very friendly, always asking if there was anything that we needed from the beginning to the end. They upgraded our room for no reason, and it looks just like the pictures online. Gorgeous rooms, very comfortable beds. There was not […] a microwave in the room, but we called and one was delivered to us at no cost immediately. There are a couple different places to eat in the casino, and we were also able to exchange currency there. The sky train is literally right across the street, which was so convenient. We never had to drive downtown, we just got on the sky train and went around the city. Very impressed, would recommend to anyone. Read moreGenuine Hotels.com guest review
"Casino Staff vs Hotel Staff"
Two different worlds, same address. Hmmmm Night and day, the hotel staff were so friendly and helpful. The casino staff were not pleasant at all. I don't get it. Am I doing them a favor by spending my money there? I think not.... Walked around, toyed with a couple of machines, then split. Not going back to that casino. I want to know what the people […] in the tv commercials are on when they show casinos as being the place to be???? I want some! Read moreGenuine Hotels.com guest review
Recently returned from Vancouver....The room was comfortable and spacious. The bed was perrrrfect! We slept like babies! The floor in bathroom is slippery....and the tub is deep and difficult to get into if you have mobility problems. Internet slow, but available. Excellent black out curtains...Buffet expensive...found good food inside the casino. Slots […] are tight don't expect to win. Staff is friendly. Wasn't able to locate the pool....and parking is wayyyy out if you use the free parking.....no parking in vancouver is free...You must purchase parking at a meter and display in your car....we were ticketed as we had no idea! Good location....Deal compared to other prperties in Vancouver, and train into the city. Read moreGenuine Expedia guest review
"Great Location for the Vancouver Weather"
The room I was given was great for the price. It had a large bathroom, good sized living room, and comfortable bedroom. It was finished nicely, except the carpeting which is in need of changing. Vancouver has a lot of rain, but because there is a train stop connected to the hotel, you do not have to be in the rain at anytime from the airport. It is […] easy and cheap to get downtown due to the convenient train station as well. My only complaint is the area. I like to be able to walk to various restaurants, supermarkets, etc. when staying at a hotel, but from what I could tell, there was not of this around the immediate area. Overall, I would recommend this hotel as it seems the most reasonable for the price around the airport if you want above a 3 star hotel. Read moreGenuine Expedia guest review
"Exceptional Hotel - Would love to go back again."
Lovely hotel. We enjoyed the casino.Genuine Expedia guest review
I spend a night in the hotel and was very surprised by quality and service not to mentioned convenience of being 5 minutes away from the airport. My flight was at 7:00 a.m. and train station is literally 200 meters away. I will definitely come backGenuine Hotels.com guest review
"River Rock Casino Resort"
Hotel was awesome! Front desk staff was very friendly and room was great! The only thing that got annoying was having to show 2 I.D.'s to get into the casino if you are from out of the country. They should have a stamp or wristband or something if they've already checked it. They barely have anything complimentary unlike all other casino resorts we […] have been to. They charge for ice tap water! $2.59/glass! The pool was cool! The slide was fun and pool was open until midnight! Free hotel parking was ok but a little far. Other than all the minor complaints, we had a good time and will stay here again! Read moreGenuine Hotels.com guest review
"We keep coming back."
No hotel can please the masses in every way, but this one comes pretty darn close. River Rock in Richmond, BC has a spa, a casino, a gym, a pool with a waterslide, and friendly service. It's also right by a monorail station, which quickly brings you from its slightly industrial immediate surroundings into shopping and dining locations within a few minutes. […] All their rooms are suites at this writing, but it seems the hotel is almost done with a new extension sporting standard hotel rooms. There's not much within short walking distance, so if you forget swimming trunks or a razor you're stuck with their gift shop unless you want to drive or take the monorail somewhere. Haven't tried any of their restaurants so can't give an opinion there, but our family travels to Richmond for all the great asian food around town anyway. By the way, don't let their close proximity to the airport scare you. They're well insulated so you don't hear much during the day, and we always sleep uninterrupted at night. Plus it's pretty cool to watch the planes land. The coctail lounge is pretty nice because it extends to some outdoor seating with elevated firepits. Shopping around, this place usually costs more than other hotels around the area, but we don't mind because it offers more in return with the suites, the casino, and the waterslide pool. My family and I keep coming back and will continue to do so as long as the friendly customer service remains a constant. Read moreGenuine Expedia guest review
"river rock hotel-comfortable,clean rooms-greatpool"
family enjoyed stay. kids loved swimming pool with slide. rooms were large, new and clean. close to good chinese food. rates were affordable and reasonable for a 4 star hotel. we also view and proximity to harbor.Genuine Hotels.com guest review
"Reasonable Lodging in Vancouver, BC"
We stayed at RiverRock because we wanted a suite with a separate sitting room with hide-a-bed, relatively easy parking and access to our car, and not in downtown Vanvouver. All in all, we had a pleasant stay. Only real complaint was a barking dog on the 8th floor, but it's owner was able to quiet him down quickly.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )