satisfiedGenuine Hotels.com guest review
"Fun place to play"
Kids enjoyed water slide/pool. Easy access to SkyTrain on third floor.Genuine Expedia guest review
"Not family Friendly"
Food court is located in a dumb location on the other side of the casino which means you can't bring any kids. Parking was weird, check in was chaotic, staff failed to include breakfast buffet tickets when we checked in so we missed out on that.Genuine Expedia guest review
The river rock was a wonderful hotel to stay for our trip to Vancouver the staff was immensely helpful and Ivy was one of the hotel employees that really stood out. Every employee we came in contact with was eager to help and give suggestions for events to see in the area and how to work transportation to and from hotel. Valet workers were wonderful […] and willing to help with everything needed. The only drawback was the sofa bed was in dire need of a new mattress!!! Other than the sofa bed everything else was awesome. The other suggestion would be to give under age wrist bands or something so they could enter and get food in the food court. Read moreGenuine Expedia guest review
"Nice hotel close to the airport."
Clean, courteous staff. Very nice décor! Comfortable beds with nice linens.Genuine Expedia guest review
"Very nice hotel - we would definitely stay again."
It was our first time staying at the River Rock Casino Resort. If & when we are in the area in the future, we will definitely stay again....it would be great to receive a similar deal as well (via Expedia).Genuine Expedia guest review
"Good hotel to stay."
It's a nice hotel, with Casino and good breakfast.Genuine Expedia guest review
"I guess we don't like casinos."
The problems we had were not really the fault of the hotel as much as certain types of guests that apparently like casino hotels. Although it is 100% non-smoking, someone in the next room was smoking all kinds of things, which infiltrated our room and made for a night of misery. Of course management would not disturb the privacy of the smokers! When […] we went out for air, we ran directly Into some thug who was handcuffed out in the hallway with a police escort. Not our best getaway. Read moreGenuine Expedia guest review
"Train stops right by hotel, you can go anywhere"
Loved this hotel and will go back for sure. Family oriented, no smoking a plus.Genuine Hotels.com guest review
"Kids loved the indoor pool and water slide"
Enjoyed my time there. Kids loved the pool and indoor slide. Room was great, bed was AMAZING. Would like to buy one of their special beds. Loved the 1 bedroom suite. Buffet was good, not great. The location of the hotel is weird, it down by the marina but near the freeway and train tracks. Anyway, we had a good time and felt it was a perfect 3 day weekend […] for American's to hang out in Canada. It is close to everything and a good place. We would go back. POOL IS NOT HEATED. One negative: Pool staff was very disappointing. Food, trash, junk in pool area over night, over flowed toilet in the pool area for hours and hours. Read moreGenuine Expedia guest review
"Should be rated 5-star"
I loved everything about the hotel. Their "Original" hamburger was probably the best I ever had. I will certainly come back again.Genuine Expedia guest review
"Good Hotel Review"
It was very satisfying, the personal was excellent, very nice people, and the room was amazing but the sofa bed was horrible very unconfterable.Genuine Hotels.com guest review
"A great "Getaway" place to stay!"
Hotel staff was very helpful and accommodating. Our room was exceptionally clean. The complimentary breakfast buffet was good. We enjoyed our stay very much and wouldn't mind coming back.Genuine Expedia guest review
"It's very nice if you want close to the casino"
Nice experience overall, nice breakfast buffet and locationGenuine Expedia guest review
"Fantastic Stay at River Rock"
Just the pool was worth it for any families with kids. The kids LOVED the 70-foot slide. It's like Great Wolf Lodge without the crowd. We had a 1-BR suite facing the marina. It was very nice and comfortable. Skytrain Bridgeport Station is connected to the hotel - $2.75 one-way to downtown Vancouver in 15 min. No parking, no traffic - can't beat it. […] Casino was not too crowded. Drinks were little pricey ($8 for a beer) at the casino - but then I won so it's okay. :) The 4-story garage is adjacent to the hotel. Free parking was a bonus. Only complaint - Wi-Fi did not work in our room and no Wi-Fi pool side. We were able to connect with an Ethernet cable in the room and they comped our breakfast. The breakfast buffet had a nice variety. We are definitely going back! Read moreGenuine Hotels.com guest review
"Nice casino resort"
Everything was good except for the bar service and drinks. Nice place to stay.Genuine Hotels.com guest review
Exceptional service -staff friendly and go out of their way to make stay comfortable.Genuine Hotels.com guest review
"Not Family Friendly"
Food in the buffet was cold, bed was uncomfortable, pool was super cold and the kids would not go in because of the temp. Also they had a room next to ours that had a party all night and we could not sleep. Hotel could be nice if they focused on the little things...Genuine Expedia guest review
"Home away from home!"
I absolutely love the hotel, amenities, and location. The only downfall is the parking. Parking is complimentary though it is far from the hotel and the closer parking costs. Other then that no complaintsGenuine Hotels.com guest review
"A Nice Stay in Richmond."
We had a wonderful stay at this hotel. We stayed in an east tower suite with a beautiful view of the marina. Definitely worth the upgrade for the view. Lovely room too. We ate at the hotel's buffet once for dinner. The food was good, but not great. The food court in the Casino is very small, with only a few food choices. BUT... the Sky Train is located […] right next to the Casino, which made it SO easy to get to downtown. The concierge was very helpful and courteous. The free parking at the hotel was a plus! We will definitely stay here again. Read moreGenuine Expedia guest review
"Me and my dad loved it!"
Me and my dad stayed one night at one of the resort suites the room was gorgeous the service was amazing and the food was delicious. It had a awesome casino as well! The sky train was such a bonus being connected to the hotel we just went in and out of the city as we pleasedGenuine Expedia guest review
Excellent suite-hotel...especially our grandkids certainly have enjoyed using its pool facility.Genuine Hotels.com guest review
"Football Game Travel"
I liked the hotel. Staff was cool and the room clean.Genuine Expedia guest review
better than we expected ,would recomend it highly,great public transportation via skytrain to town center ,waterfront,&airport...Genuine Hotels.com guest review
We thought all staff was courteous, helpful and friendly. The rooms were comfortable and pleasantly decorated. Because I have dietary problems and requested a microwave, one was provided and was in the room when we arrived. My daughter and son-in-law had a special birthday surprise awaiting me-a sugarless cake prepared by the hotel chef and everything […] was perfect. The concierges prepared trips for us and made sure we knew all the things we needed to know before we left. We had a great time and look forward to a return trip. Read moreGenuine Expedia guest review
"Great hotel for the non-casino crowd"
Very clean and comfortable room, and big for the price. We stayed in the single king suite and were just delighted with it after the 2 weeks "roughing it" in Alaska. Our daughter had a great time meeting new friends at the pool, where we spent much of our time. Lots of kids playing on the water slide. Just very pleased overall.Genuine Expedia guest review
"I would book it again"
They put us in the wrong room at 1st, Corrected and we were moved. The room was beautiful.Genuine Expedia guest review
Great hotel I will come back when I came to Vancouver All was great I am very critic and with this one i have no complaintsGenuine Expedia guest review
"Great hotel for a Family"
We would stay there again if we need to go to Vancouver BC, it is comfy, close to the city, friendly stuff.Genuine Expedia guest review
"Location! Nice location to airport & skytrain"
We stayed two nights here. Not ever been to Vancouver we were looking for location ease to see the tourist sites. This location really served that well! The price was great for Vancouver, especially with free parking and internet! The skytrain is right out on the doorstep so going to the waterfront and transfer to other city transportation was easy!! […] Also, bikes were very much welcome. This property has a casino, but it is well tucked off to the side and we didn't even venture in. The rooms were spacious for a 1 bedroom. The decor was modern, inviting and comfortable. We really appreciated the french doors closing off the bedroom from the sitting area. Staff were very helpful, pleasant and kind. Especially the young ladies in the guest service area that patiently explained how to navigate getting to the top sites around town with minimal anxiety, and cost. The buffet was an affordable value with plentiful choices for all diet types. Overall, we enjoyed the stay very much and returned to the sister property across the street for one last night before flying back to the States. Read moreGenuine Expedia guest review
They have a policy to block money from your credit card for incidents in advance, i have been at other 4 start hotels and this was a shocker for me, and that too i came to know when i was trying to use my credit card and came to know that $500 was blocked for incidents in advance for 5 days of stay. I would have appreciated if would have known in advance […] that money will be blocked, and the funny part, i already paid for the entire stay in advance, try taking $1000 for your vacation and $500 was blocked. Will not be staying there next time Read moreGenuine Expedia guest review
"Why River Rock gave me a run around???????????????"
Why River Rock gave me a run around???????????????I booked a 2 bed room suite. Upon arrival, I was checked into a 1 bed room suite. I got my whole family with me and we have to go back to the front desk and ask why I was checked into a 1 bed room suite instead of 2 bed room suite. The front desk agent went to the back office for 10 minutes and came […] back to tell me they are out of 2 bed room suite and will have to move me to thehotel tower with 1 king and 2 queen connecting room. I told her nicely that I paid for 2 bed room suite, not a connecting room. She went back to the back office for 5 minutes and came back to tell me they have one more 2 bed room suite. My question is why give me a run around and waste my time. I will not recommend this hotel. Read moreGenuine Hotels.com guest review
"Great hotel stay for both families and business"
Location is perfect, close to city, airport and full of activities.Genuine Expedia guest review
"Terrific place to stay"
We had a terrific 2 bedroom suite that was very spacious. The beds were very comfortable and the pullout couch was much better than most. Nice pool with a sufficient workout room overlooking it so I could workout while watching the kids in the pool. The only negative is that the free parking is so far away from the rooms. That was inconvenient but tolerable. […] We would gladly stay here again. Read moreGenuine Expedia guest review
"Great Hotel at a great location"
It's a nice hotel which is conveniently located on Canada Line. There is a bridge via theHotel to the resort from Canada line station. It's super easy to access anywhere.Genuine Expedia guest review
"Lots of amenities, comfortable room, no smoking."
The hotel is a bit far from downtown but if you don't mind taking the sky train then I'd say it's a very good hotel to stay at. The 1 bedroom suite is roomy and comfortable. The buffet is good. The swimming pool with slide for kids and kids-at-heart is a lot of fun. The exercise area is nice as well. All in all, a very good place to stay. Almost forgot. […] This resort is NON-SMOKING which is even better. Read moreGenuine Expedia guest review
"Great weekend get away!"
Nice rooms that were new and updated, but on the smaller side. Friendly staff and average casino. About 15 minutes from downtown Vancouver. Price was exceptional and I would definitely stay again.Genuine Expedia guest review
"Great hotel with fantastic interiors"
We had a suite with a view of the marina. It was impeccably maintained. The service was top class. They helped us with our city tour to Vancouver. The money was well spent.Genuine Hotels.com guest review
"Great for couples."
We stayed at the River Rock Casino and Resort to celebrate our thirtieth wedding anniversary. It surpassed all of our expectations. We had a king size one bedroom suite which was very clean and comfortable. The bed was amazing. Although the Resort is close to the airport, neither of us were bothered by aircraft noise. We ate at Curve Lounge, the buffet […] and at Tramonto. The food was excellent and the service was warm and friendly. Tramonto is expensive, but it is appropriate for this type of restaurant. We can't wait to return. Read moreGenuine Expedia guest review
"very convenient and awesome place!"
The concierge desk was a terrific plus! Helped us with directions, reservations and printing out our boarding passes. Kudos to them! Room was immaculate and well appointed! Never spent time exploring the neighborhood, just used the extremely convenient sky train.Genuine Hotels.com guest review
"Great place to stay."
Very happy with the room and the service. And, I made money in the casino!Genuine Expedia guest review
"My review of RVR RCK."
The only complaints I have are the cost of the buffet (too expensive) and the bed(too soft ,not firm enough). Other than that the stay was great.Genuine Expedia guest review
We were very pleased with River Rock. Everyone was very helpful and pleasant in all aspects of the hotel and casino. Unfortunately anyone under 19 can't go to the food court which is located in the casino. I loved the fact that this was a smoke free casino and hotel.Genuine Expedia guest review
No response form house keeping. I call two time and left message, no respond.Genuine Expedia guest review
"CLOSE TO THE AIRPORT AND ELEVATED TRAIN"
We loved it! The staff was especially kind and helpful.Genuine Hotels.com guest review
Beautiful hotel and great location close to Richmond for shopping and Asian food. Our room was very comfortable and quiet/private. At night, there is live entertainment in the Lulu lounge and casino to do some fun gambling. I would definitely stay at this hotel again. The only thing I didn't like was the location of the hotel guest parking which was […] a bit of walking distance to the hotel lobby. Read moreGenuine Hotels.com guest review
"Better map out closely how to get there."
Very pleasant, clean and staff is very nice. Special thanks to Concierge Rachel helped me with directions twice to hotel and mapped out things to see. Should have express checkout.Genuine Hotels.com guest review
"Great Hotel but..."
This hotel is great place to stay especially if you just want to take the public transportation. The Sky Train is just few steps outside the hotel; no need to rent a car if you are just visiting coz the parking fee in downtown Vancouver is outrageous. However, the bed needs to be more firm, we were sinking in the middle of the bed. We are not heavy […] people. We recommend the firmer mattress. Read moreGenuine Hotels.com guest review
"Liked this place"
Great value for the price...brand new and well equipped with everything from state of the art Nespresso machine, thick robes, great bed linen, etc...Genuine Expedia guest review
We enjoyed every aspect of this hotel including a clean, nicely decorated room, friendly staff and adjacent casino. It was a very pleasant weekend.Genuine Expedia guest review
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