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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Great hotel for the price"
The hotel was very nice and clean. My husband enjoyed the breakfast. It was nice that the pool was open late, since we never seemed to get back to the hotel until after 10:00. The beds were comfortable and the rooms were clean. I would definitely stay there again.Genuine Expedia guest review
"Close to wedding venue"
It was horrible called day ahead to check in for wedding was told ok then room wasnt ready for 2 1/2 hrsGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Brockton We appreciate you bringing this to our attention. We will use this review to improve our standards.
"The room was dingy, but the staff were friendly"
There was a very bad smell in my room and I was not exactly sure where the stench was coming from. I believe it was most likely from the filthy carpet. The sink in the bathroom drained slowly and the windows were laced with cobwebs. It was not a very enjoyable experience at all. On a better note, the staff were very kind and Krystel, the associate at […] the front desk, was very helpful and was always available if I had any questions! Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Brockton Thank you for being a valued guest to the Country Inn and Suites brand. My apologies that our property did not meet or exceed your standards. We are continually aiming to enhance the guest experience. As we are in the process of renovations, please come back and try us again and see that we are an improved property. We appreciate the feedback, as without it, we may continue to be unaware of a problem, ie the bathroom drainage. Again my sincerest apologies that our property and staff let you down during your stay. We hope you give us another try, next time you are in town. We truly fell short of our goal when it comes to customer service, and I assure you this is not our standard. Thank you again. Have a wonderful day
Breakfast was really lacking. Very limited selection. Hotel could be cleaner.Genuine Hotels.com guest review
"Good hotel for the price"
Decent hotel for the price. Staff were nice and cookies at the front desk were good. The room was clean enough but it did seem like the common areas could use a little more attention (the stairs and halls looked like they needed to be vacuumed) but overall this is a good hotel for the price. If I am ever in the area again I will probably stay here […] again. Read moreGenuine Expedia guest review
"Nice place with surprise fees"
All was good except the hotel charges a 100 dollar fee for incedentals, they call it which will be taken off the charge card after three days. I did not like that at all. I says either we don't trust you or we are using your money for three days of investment purposes or what? It is like going into a store and being charged for what I might buy. So […] even though I liked the room and all, that little surprise means I probably won't be going back there. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Brockton Thank you for your review for the Country Inn and Suites - Brockton(Boston). I wanted to apologize for the surprise incidental fee of $ 100 that was authorized on your card during your stay. Please accept our sincere apologies. We strive to maintain a high level of customer service and satisfaction. In this instance, we truly fell short. We are always striving towards improvements. This instance is a lesson we can learn from to ensure it does not happen again. Again, I thank you for bringing it to our attention. I hope you were able to enjoy your vacation despite the incidental fee. Thank you again! Have a great day! Respectfully,
"Limited breakfast items"
Very nice motel except the morning breakfast was just OK. We ended up going to Burger King. Limited hot items. The room was nice and clean. We did not use the pool.Genuine Expedia guest review
really like Country InnsGenuine Hotels.com guest review
"close to boston"
I really enjoy the pool that the hotel has. very nice clean gym and the breakfast was good. bed sheets where change every day so that was great.Genuine Hotels.com guest review
Located in a really quiet area. Need a car to everything. Nice room. Very comfortable bed and linens. Not much view or attractions around but good for the price if you have a car.Genuine Hotels.com guest review
we stayed there after a concert, it was nice and clean and the breakfast was a great starter for a long ride home. I would stay and recccomend this place again.Genuine Hotels.com guest review
"Family friendly, comfortable"
Met with very friendly staff. Very confortable room. Nice kid sized, friendly pool. Large comfortable hot tub for adults. Free breakfast was plentiful and satisfying. Breakfast staff also friendly and helpful. This hotel had a very comfortable relaxing feel to it and I would definatly stay again if in this area.Genuine Hotels.com guest review
"Enjoyed, Would Stay Again!"
My family of 4, myself, husband, & two kids, stayed here for our visit to Boston to avoid outrageously high priced hotels right in the city. Overall hotel was clean. Breakfast room could have been a bit better kept up with and garbage cans were all full, otherwise a nice selection of cereals, oatmeal, eggs, meat, juices, fruit, etc. Pool and hot tub […] were clean and enjoyable. If planning to enter the city do so either early enough or late enough to avoid rush hour traffic, or plan to sit in traffic! I would have liked to see a small refrigerator in the room for leftover food from our restaurants and to keep cold drinks. Read moreGenuine Expedia guest review
"The stay was OK>"
The stay was OK.Genuine Hotels.com guest review
It was just fine. the hotel staff are quite cordial and helpfulGenuine Hotels.com guest review
"Stress free way to see Boston"
We were so pleased with what this hotel offered. We did not have to worry about driving because they ran their shuttle every hour to the airport, train station and subway line. When we were done they picked us up (we just called) and they did it quickly, no waiting around. The people were friendly and helpful and the rooms had what we needed for our […] 4 day stay. Also there were markets within walking distance for the little extras. Read moreGenuine Expedia guest review
"typical hotel, good experience, no problems"
This is a typical hotel. no problems, it was okay for the price.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Easy to find"
It's like home away from home. We stay there oftenGenuine Hotels.com guest review
Nice hotel, clean room, good breakfastGenuine Hotels.com guest review
We were traveling to the Boston area to attend the NCAA lacrosse championships in Foxborough as well as to visit visit Tufts and Northeastern Universities with our high school age daughter. The hotel met our requirements for conveniently located, moderately priced, clean accomodations. The room was adequate, although for our purposes it would have been […] nice to have a refrigerator and a little more room. We appreciated the indoor pool although it is quite small. The complementary breakfast was okay, not great. There were a lot of energetic younger guests and kids in the lobby which concerned us about the possibility of late night noise, but it was pretty quiet. Read moreGenuine Hotels.com guest review
"Good night's rest"
A very nice place, well kept up, very clean. It's a little bit off the main road which makes it convenient but also quiet which I like. It's not fancy but on a par with a lot of Holiday Inn Expresses. It's got an indoor pool if you go for that. Not a resort (Brockton is not a tourist destination by any stretch of the imagination) but a good place for […] a night's rest. Breakfast coffee is good--the rest is so-so. Read moreGenuine Expedia guest review
"Solid - Not Spectacular"
Not a terrible property. Fairly quiet area. Nice staff. Coffee at the breakfast room was dreadful one day then perfect the next. Seemed like they were trying to save money on climate control by not having AC on in the lobby which made for an interesting aroma. For the price I would recommend this place from an overall standpoint.Genuine Expedia guest review
It was greatGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent"
Very pleasant and more than helpful staff. Much better then average breakfast. Rooms excellent. Would definitely use this hotel again if in the areaGenuine Expedia guest review
Could not turn off the MSG Waiting liight on the phone in my room - the desk clerk could not turn it off either. No masking tape or duct tape available at fron desk so we hand to tape paper over the flashing red MSG Waiting light on the phone to be able to get some sleep. Kinda silly. The free breakfast was generic to other lower priced hotels - not […] up to the standards set by other Country Inn properties I have stayed at. Similarly their policy of hitting your CC for $150 authorization for incidentals is very unusual - no other hotel I have ever booked thru Hotels.com has done this. not a problem for me, but just odd and annoying. Read moreGenuine Hotels.com guest review
"not bad, not great"
Kind of an upscale Motel 6. Looks very nice, but the staff is not very intutitive and their follow through regarding requests was not the best. For a quick one night stay it's a good bargain, but if I had to stay a couple of days, the front desk and I would have to have a discussion about some things.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"pillows and breakfast horrible"
pillows about 3 inches thick and no extras in closet. Hot breakfast buffet was just gross.Genuine Hotels.com guest review
"Very nice"
Very nice hotel, nice hot tub & indoor pool. Room was VERY comfortable and spotless. Couldn't ask for more !!!Genuine Hotels.com guest review
Only negatve is arriving at 3:10pm, 3:00pm is check in..our rooms were not ready...we had a two hour wait.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"convenience stay"
I have stayed at Country Inn in WI so this was not a new experience. The room was extremely warm and wall controlled thermostat did not appear to work. The pillows were extremely flat and appeared to be feather as it aggravated allergies which did not appear to be affected at hotels slept at the night before or after. sorry that our stay was not up […] to expectations. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Brockton Hotel"
This guest did not leave a comment.Genuine Hotels.com guest review
"Brockton Hotel"
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Always Perfect"
My crew and I stay here often and it is always perfect. Special thanks to Heidi. The morning lady is especially nice too. Some of my crew smoke, but I NEVER smell it. Couldn't stay at a place that doesn't take care of my smokers. Will book elsewhere if they ever prohibit it.Genuine Hotels.com guest review
"Bad breakfast and a bit too expencive."
I paid less for a Sheraton hotel the same week I stayed in this hotel. I would recommend this hotel if someone is planning to have breakfast somewhere else. The breakfast here was just really bad. Nothing was fresh. Only the waffle dough. Not even the bread. I picked this hotel because of the included breakfast and ended up having a bad experience. […] However, the rooms are nice since they look completely upgraded. Also there is plenty of parking and in general the hotel installations are well maintained. No HD TV. Read moreGenuine Hotels.com guest review
"Country Inn & Suites in Brockton"
Great service, nice front desk help, the smell of freshly baked cookies in the air(always a plus). Close to the highway, directly across the way from the Westgate Mall. All in all very satisfiedGenuine Hotels.com guest review
"Nice hotel...especially for the area"
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel...especially for the area"
This guest did not leave a comment.Genuine Hotels.com guest review
"Fine"
Good value but you do get what you pay for. Overall it is fine and we would consider staying againGenuine Expedia guest review
"Stay @ Country Inn & Suite"
Very Happy with everything from the automatic front doors to the nightlight/hairdryer!.. Only suggestion would be for quieter heaters..... Special thanks to Heidi (on the evening of 2/20)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"dirty"
Hi, when we arrived there were kids yelling profanities out the window of a room in the hotel. The front desk was fine. Walking to our room we noticed the hotel was extremely dirty! Crumbs,papers,stains on the elevator doors,etc. On our floor there were kids playing hockey in the hallway. our door to the room happened to be where the goalie net was […] placed. As far as the room itself, it was fine. Thank you Read moreGenuine Hotels.com guest review
"Good price, lousy bed"
This guest did not leave a comment.Genuine Hotels.com guest review
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