Crowne Plaza Hotel Liverpool - John Lennon Airport - Liverpool (and vicinity)

Great location for visiting the numerous sites and attractions of Liverpool / Merseyside whilst being on the outskirts of the city itself. Fabulous building which is immaculately maintained being the old LiverpoolAirport. Staff very pleasant. Only complaint is that you have to pay for Internet service so we found ourselves walking over to Macdonalds […] on the retail park opposite where it is FREE! If you plan to spend most of your trip in Livedpool City Centre be aware that you would need some transport. Luckily taxis and public transport are readily available. Read more

Arrived at airport to find the shuttle they advertised when we booked was no longer supplied so we had additional cab fares from (and back to - following morning) the airport. However, the check-in clerk said they would comp us breakfast to make up for the cab cost (6 GBP each way). When we got to the room we found the phone didn't work. Two trips […] back to reception they finally decide that the phone/wiring was broken but they would have someone in at 0900 the following morning to fix it. Not much use to us as we were needing a wake-up call to catch an early flight. "Sorry - nothing I can do about it." Managed to get down for the breakfast. Was pretty good. However, wasn't worth the 15 GBP (each) that was added to out bill for it. Turns out the desk clerk doesn't have the authority to comp breakfast. Couldn't wait to get out of there. Avoid unless you have a masochistic streak. Read more

Overnight Stay 24.06.2011 Rooms 261 and 263 Clearly choose the wrong night as there were 2 school Proms being held at the hotel. The 'smoking area' was directly under our bedroom window. Whilst the students were overall well behaved the noise level was high with loud talking, shouting and screaming which continued until midnight. . We did request a […] room changes but were informed this was not possible. Room 261 smelt very musty and had a damp patch in the ceiling above the bathroom door. We deduced that the smell was coming from the air conditioning as the higher it waas turned up the worse the smell got. With the windows open it was acceptable but the noise from the school Prom meant that the window neeed to be kept closed. If cinsidering a stay I would advice the you ask if there will be any major events in the hotel that could affect your quality of stay. Read more

My ONLY complaint was they had no shuttle to the airport.

very poor. Hotel was freezing as no heating or hot water

ATTENDING A FAMILY FUNERAL WE ORIGINALLY CHOSE THIS HOTEL AS MY MUM AND DAD FIRST MET AT THE OLD LIVERPOOL AIRPORT. DAD USED TO FLY RAPIDES AND THERE IS A REPLICA PARKED IN FRONT. THE SURPRISE WAS HOW BEAUTIFULLY THE BUILDING AND ANNEXES HAVE BEEN ADAPTED AND HOW FRIENDLY AND HELPFUL EVERYBODY WAS. MUM AND DAD ARE 84 AND 89 RESPECTIVELY AND REALLY APPRECIATED […] THE AMBIENCE AND STAR TREATMENT Read more

Fantastic hotel. Stayed with two younger children and was very pleased with the family room. The leisure centre next door was great. The kids had a great time in the pool. There is a retail park across the way which includes a couple of fast food places. Its about 15min drive into the centre of Liverpool. I would highly recommend this hotel. Everyone […] was so friendly and we enjoyed our stay. Read more

Nice looking hotel due to 1930s history of the building. Service was hit and miss; one of the breakfast waitresses clearly did not enjoy her job which reflects on whole service experience. On final day I was overcharged, 7 meals instead of 4, which does happen I suppose but glad I checked. Overall, comfortable but could have been better and I went elsewhere […] the following week as I was in the area for work for a while. Read more

Excellent choice for out of town hotel. Pity the have extra charges for Parking & Internet for guests

Hotel room spotless and very comfortable. Bar staff very helpful and friendly. HOWEVER the Hotel reception staff not at all welcoming, could not really be bothered with serving us. No interest in whether we had a good journey or whether we had a good stay neither did they show the slightest interest in the customers of the Hotel whatsoever.

From the moment I arrived I was treated with the best customer service I have received for a long time (and I stay in alot of hotels for work). I had an injurry on my leg and the receptionist looked after me extremely well. The hotel was very clean and comfortable with good food, wifi and great ocation to the airport or business park. I would like to […] thank the reception team (especially D) for all of their help. I will definately be staying again! Read more

The stand-out feature of this hotel is that it is a conversion of the 1930s Liverpool Airport terminal building. A new addition has been sympathetically added and the public spaces are decorated in the art-deco style with posters and photos from the era before air travel was affordable to all. There were a few minor hiccups with our stay. There was […] no TV remote control in our room, the heating was off (it was below zero outside) and the receptionist didn't tell us we needed to take towels with us to use the free sports facilities next door. But as a quiet, comfortable and slightly different place to stay, it was fine. Read more

I booked the room for visiting dance perfomers, they were extremely impressed with the room and loved the big comfy beds. Staff were polite and friendly. I was proud that this represented a positive image of Liverpool. Just a bit of confusion identifying the name on the booking at reception! It was sorted but felt a bit foolish in front of my guest […] s. Read more

i recently stayed at the crowne plaza john lennon airport. it was just an overnight stay for a shopping trip. we arrived late at night and the receptionist was really helpful and quick at checking us in. wen we got to our room it was spotless and possibly one of the most comfiest beds i have slept in. the next day we asked could they mind our bags after […] we were checked out. they were more than happy to do so for us. And the food in the hotel was lovely too. Couldnt fault it at all. Read more

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really enjoyed our nights stay,loved the style and atmoshere and will stay again.

The residents bar is non existent and bar staff decide what hours they want to open at. The choice of drinks at the bar is very poor. They don't even stock coke or fizzy Orange or white lemonade. The choice of drinks you can order on room service is non existent It's beer only. The only WiFi at the hotel must be paid for any It's over £12 a day every […] hotel I've ever stayed in over complimentary WiFi and newspapers which they offered neither. I won't be staying here again Read more

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We had a one night stay in an executive room and found it to be very comfortable, a very large and soft bed and most of the facilities you would expect for this standard. The bathroom was small but abdicate, the bath been a descent size. The hotel its self has a nice retro feel about it and is enhanced by the décor and the old planes outside. I would […] recommend that the office door at reception is kept close as it detracts from your arrival first impression, I would decently stay at this hotel again, thanks PA. Read more

Just need to take out the mould in the shower box. OK overall...

The Crowne Plaza John Lennon is a good base if you want to explore what Liverpool has to offer. Much more reasonable in price than the city centre hotels and only 15 mins away by car. We found parking in the city very easy and enjoyed having a quit hotel to return to in the evening. Use of the adjacent David Lloyd Health Club was a bonus. The staff […] were warm and helpful and the hotel pleasant and clean. I'd go again! Read more

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Absolutely beautiful decor in this hotel - 1930s style Art Deco everywhere and the breakfast room done out in the style of a 1930s cruise ship interior! Easily the most gorgeous hotel I've ever stayed in, the attention to detail is marvelous. A retail park is literally over the road, and the bus stop into city centre is right outside, so location is […] also excellent. Our room was massive, and spotlessly clean (with a bathroom to die for!), and the staff were just wonderful - every person smiling, happy, friendly and helpful, obviously consciously contributing to an overall amazing experience for their guests. I've stayed in some very basic hotels in Liverpool before (while visiting my parents) but in future I will spend a bit more to stay in this place every time - I cannot recommend it highly enough to everyone! Read more

stayed just one night. very clean and comfortable. Staff very friendly. breakfast was good. great value, as was very reasonable. close to airport. will stay their next time i'm in liverpool

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i have been a few times to this hotel. the rooms are big enough and clean as well as the bathroom. good food in the restaurant and the breakfast is also excellent. but there are the litte things that also needs attention. there was bread on the floor in the dining area and I told this to a member of staff who walked accross but she told me it that it […] would be dealt with later!! I noticed a few staff and hotel guests narrowly escaped from gliding over this bread. in the end i picked it up myself Read more

We arrived on a cold and dreary night, tired and weary. Staff were very pleasant and helpful. Lovely decor in hotel, and the room had everything we needed, including fluffy dressing gowns, trouser press, tea making facilities. Lovely bathroom with toiletries. Very good value for money.

I would recommend this hotel purely on the basis of being able to stay in an interesting Art Deco building with history as an Aerodrome. The helpfulnes of the staff in the restaurant for breakfast and evening meals made up for the cordial reception at the check-in desk. It was adequate for the room-rate, but overall, I was glad that I hadn't paid more […] as it really felt basic and 'No-Frills'. It could have been so much more with such a beautiful building. On the other hand, guests get a free pass to the David Lloyd Gym next door and parking is free and the location is good for an affordable Merseyside pitstop. Read more

this is an excellent, comfortable hotel for a good price. a lot of parking spaces.good sizes room and comfortable bed. good climate control but the refrigerator as in the add, was not in the room!!! good power shower and water temp easily adjustable. bottle of water in the room. good t.v. with enough channels to choose from . the food is also excellent […] and even breakfast there is a good choice on the menu unlike other hotels in the same price class. only that sometimes staff dont coordinate things well. I was asked by different staff about same dinner bill and even when i went to my room they call me back to see my credit card!! and when having breakfast one of the guys simple took my plate away whilst i was still eating my bread. when i stopped him he did not even apologize. the women seems to be very friendly but for some reason the men don't seem to know that a smile can do wonders. all the men were looking so serious like they were having a depression. at the reception desk, the receptionist was very unfriendly toward a customer. I am not aware what the customer did but as a professional you should be able to handle the situation better. and raising your voice does in general make things worse. looking through the windows you can see some aeroplane on the ground. nice especially for kids. overall rating: very good. Read more

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One of the best hotels ive stayed at and very very reasonable indeed. I have already recommended it to others.

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stayed for two nights at crown plaza well impresed we up gaded on arival room was vry nice and modern king size bed very comfy we like to leave car so the bus was great 30 mnts aprox into city center the leisure center was a plus just next door all in all a very nice stay and i am looking farward to our next stay thanks to all the staff so friendly […] thanks for agreat stay Read more

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Accommodatie: enige minpuntje was dat het kingsizebed tamelijk klein was voor 2 personen en voor ons veel te zacht. Het hotel ligt dichtbij de airport en tegenover een groot shoppingcenter.

Freundliches, hilfsbereites Personal und guter Service. Reichhaltiges gutes Frühstücksbüfett. Wir waren zufrieden..