"Quite a nice hotel"
Arrived at the hotel at 11.30 and the room was available as instructed by very pleasant receptionist. Room was nice and clean. Bad point was the quality of the TV reception. Good point was the pack to help you have a good night's sleep. I don't know if it was the spray or the roll-on but I had a great night sleep in a very comfortable bed. We thought […] the restaurant/Bar menu was quite limited and expensive so, went to the diner next-door and had very nice ribs. Interestingly, the cost of the bus from the airport to the hotel was £4.20 for two people. Whilst the taxi we got the following morning from the hotel to the airport cost us £3.80. The hotel is located well away from the centre of Liverpool. So, not the place to stay if you want some nightlife. We did not get to use the David Lloyd Centre next door which is available to hotel guests. Our view overall was that it was quite a nice hotel and would use it again Read moreGenuine Hotels.com guest review
"all is great"
perfectGenuine Hotels.com guest review
"Friendly, clean hotel"
We booked a family room for a one night stay and was very impressed by how nice the rooms are. We had 'pillow spray' to help us sleep and a 'pillow menu'! The beds were comfortable and the hotel well decorated and clean. All the staff were very friendly and helpful, will definately stay here again when next in Liverpool.Genuine Expedia guest review
"very comfy beds"
beautiful hotel, staff very friendly and helpful, breakfast could have been hotter but tastey.beds brilliantGenuine Hotels.com guest review
"Great location and building - old airport terminal"
We booked this hotel for a weekend break in Liverpool. Some might find it a little out of the city but as we don't really drink, we were happy to drive the few minutes in and out. This hotel is in a great location and the building is very interesting and makes a lovely change to your usual standard chain hotels that are the same wherever they are! […] And at a good price. And the David Lloyd gym next door included in your stay is great too! Oh we also got a free upgrade on arrival too when we mentioned the break was for our anniversary. There is plenty to see and do in and around Liverpool. If you want to grab a beautiful view of the city and estuary at sunset and can't get in at the expensive panoramic restaurant, like us, then go to Everton Brow where you can get the best view in the area! And its free too. Its an ancient hill where the Royalist Cavalry looked down on Liverpool Castle before attacking it in the civil war in 1644 I think it was? We will definitely be back to this hotel at these prices when we want to come back to Liverpool again. Read moreGenuine Expedia guest review
"Affordable, convenient hotel with freindly staff"
We found it difficult to get a family room anywhere in downtown Liverpool - probably because a home football match was on and everywhere we tried was either fully booked or ridiculously over priced. One hotel, the Crowne Plaxa, JL airport, kept appearing as having rooms 'available' but we hesitated as we wanted somewhere convenient to shops. Eventually […] we gave up looking for a room, and decided to book the CPJLA. When we arrived on Friday evening for our two night stay. We were greeted by two happy, chatty and welcoming reception staff. After just a few minutes idle chat (about everything under the sun, but mainly shopping, daughters, husbands, Christmas, and Santa lists) my concerns were completely replaced with a "I can't remember the last time front desk staff were so friendly. Seriously. The room itself was spacious. Three of us fitted comfortably into it, with two double beds, an empty fridge (which I filled with soft drinks), and a really nice bathroom, it was really quite nice! The only 'issue' was the somwhat dated, opulent style of decor. The bar/lounge area had a similar dinner menu to the restaurant. We used both dining choices. Friday evening, was quiet in comparison to Sat. We thought dinner pricey @ £23 for steak. We didn't get to order drinks as staff were under pressure with a large party of tourists dining in. Breakfast was really good - a buffet with plenty of variety. Food service staff were professional, but down to earth, chatty, and friendly Read moreGenuine Expedia guest review
We have stayed at the Crowne Plaza before in 2012, and enjoyed our stay very much, this time it was a different story. The staff seemed rushed and impatient, the rooms weren't replenished properly and although we booked for us and our 2 children, they seemed not to be expecting more than 2 people to turn up. We will go back again, third time lucky and […] all, and hope this visit was just a glitch, it didn't do the hotel justice. Breakfast remained to be delicious! Read moreGenuine Hotels.com guest review
"Shame about the terrible hairdryer!"
Lovely comfortable room but terrible hairdryer.Genuine Hotels.com guest review
"Crowne Plaza Liverpool - John Lennon Airport"
very efficient service, room was very comfortable and cleanGenuine Expedia guest review
"Great staff and good location for airport"
Very friendly staff, use of the David Lloyd sports centre thouroughly enjoyed by the whole family, the only let down to the hotel was the cost of the wi fi and films £10.40 for my children to watch a movie.Genuine Expedia guest review
"Great hotel for travellers."
Beautiful room with a corner view. The bed was very comfortable and a pleasant time was had, Staff very helpful.Genuine Expedia guest review
"easy access for the airport"
all wellGenuine Hotels.com guest review
"Very comfy beds"
I think i had the best night's sleep in years...amazing beds & bedding! And the room looks really nice as well.Genuine Hotels.com guest review
excellent stay from start to finish, very good and helpful staff.Genuine Hotels.com guest review
Hotel service and decor really good and in keeping with the hotel. Have scored the visit down because the bed was not comfortable with the mattress appearing to slope into the middle of the bed.Genuine Expedia guest review
I always enjoy staying here, rooms r nice and the beds are very comfortable.Genuine Hotels.com guest review
Very comfortable ,clean,good food,the room was reasonably priced for four star hotelGenuine Expedia guest review
We love this hotel and we have stayed there many times. Everything was excellent, the food, the service, and the staff. The hotel has a wonderful feeling and welcomes you.Genuine Expedia guest review
"airoplanes themed hotel"
this hotel is the old speke airport.it is a beautiful art deco building. in Liverpool they have the three graces I like to think of this as the forth.out the back they have some old aircraft that that the hotel guests can visit.speke arodromGenuine Expedia guest review
This was a lovely hotel, everything you would need for a comfortable stay.Genuine Expedia guest review
Overall hotel was OK. Came down for breakfast and had to wait to be seated on going up to get food majority of food had gone and still had an hour to go till they finished serving had to ask staff for crockery every time I went to serve myself. Left an item of clothing in my room and contacted the hotel who stated they would go look and call back they […] never did resulting in re attending to try and retrieve the item only to find the staff could not find it. Read moreGenuine Expedia guest review
"Take your own ale..."
Location was good, hotel was good too. The drinks at the bar though were extortionate. A tenner for a bottle of beer and a blue wkd?? Plus a surcharge of £4.50 just to bring a £5 sandwich to the room...Genuine Expedia guest review
My stay was fantastic, im back staying there in July, whenever me an my boyfriend want a night away this is were we will be staying, Lark Lane is not far away an we like going there for food and drinks !!Genuine Hotels.com guest review
"Good for families"
Lovely hotel. Rooms with 2 double beds good for families with some rooms having interconnecting doors. The only thing was having booked for 2 adults and 2 children there was only towels for 2 and the quoted price didn't include the childrens breakfast just the adults.Genuine Expedia guest review
Lovely hotel in a good location only mention is they need more bar staff don't enjoy spending my evening queuing at the bar apart from this good stayGenuine Hotels.com guest review
"Easy access, convenient for airport."
Warm welcome from attentive staff. Unable to comment on facilities/bar/restaurant/room service as I did not make use of them.Genuine Expedia guest review
Excellent with family and kids ! Lots of space around the hotel to stroll around...weather was kind dung the stay...few old aircraft parked in the backyard...certainly an interest for Kids !Genuine Hotels.com guest review
"Good family rooms."
It was just a bed for the night, the cleanliness and comfort made sure we had quality sleep.Genuine Expedia guest review
We were very pleased with the hotel. The staff were helpful, the room was clean and in keeping with the art deco style of the hotel. The food in the restaurant was good - no complaints with either the evening meal or breakfast. The art deco style of the hotel made for a very pleasant stay.Genuine Hotels.com guest review
Me an my Boyfriend have stayed here before because we like the hotel,,staff are friendly an the Rooms are lovely, so nice in fact i have already booked another 2 dates to stay again.Genuine Hotels.com guest review
"Always a safe bet"
We have stayed at this hotel many times over the last few years,and find it is always a safe bet for an enjoyable and comfortable stay. The rooms are very nice,the beds are some of the best we have had in any hotel, and the staff are always friendly and welcoming. Will continue to return.Genuine Hotels.com guest review
"Disappointed in a number of areas"
I am sorry to say that the experience did not match expectation. The staff were helpful and efficient in both the restaurant and reception but the queue to check in and check out were unacceptable.The hotel room was starting to look tired and the lift had a very sour / damp smell. The number of TV channels was pathetic in this day and age - I did not […] get to see anything I had planned to watch as they were unavailable. The charge for Internet access - especuially given that it was sporadic is a scandal. Read moreGenuine Hotels.com guest review
booked in with our two toddlers, lovely family room and friendly staff. have stayed here before and was happy to return. shame about the price of food, but I suppose it is to be expected in a hotel.Genuine Expedia guest review
"Nice hotel, little chilly when it's snowing!"
The hotel was lovely, nice touches to make it feel Art Deco inside. The staff were friendly and the bed was really comfortable and huge!! We had a nice corner room with a big curved window. This may have contributed to a problem we had though- the room was 14.5 degrees when we went in and didn't heat up properly til we left the next day. This could […] have been because it was snowing outside & the heater just didn't have the power to combat this. Still, would have been nice if the heater had been on for a while before we entered the room! Read moreGenuine Expedia guest review
"hotel with character"
This hotel has character, being the old airport terminal building. The rooms are tastefully decorated. The service was great & we really enjoyed our stay.Genuine Expedia guest review
We enjoyed our stay very much - as we have on several other occasions. The staff were most helpful and very friendly.Genuine Hotels.com guest review
"Great place to stay in Liverpool"
A well appointed and comfortable hotel with all that one old wish for. The beds in particular were very comfortableGenuine Expedia guest review
"The comfiest beds ever!!!"
Beautiful hotel lovely features Art Deco style and the planes on the tarmac looking out of our room was a lovely touch in keeping with it's airport history. We did have to initially change our room due to a horrible continuous loud noise 30mins was all I could take never mind try sleeping even walking down the hall way and down to the lift the noise […] was even louder!! Went down to reception an spoke to a lovely girl who changed our room no trouble at all an was informed it was air vents that was the cause of the noise I think if they fixed them or replaced them maybe for a newer quieter version the hotel would be perfect. The bed was sooooo comfy I loved it wish could have taken it with me also the free access to the gym opposite was a lovely touch we didnt use it but still a nice gesture. Read moreGenuine Expedia guest review
"Good Family Hotel"
We stayed a couple of nights at this hotel. It was clean, the staff were very pleasant, and overall, we had a good time.Genuine Expedia guest review
"Good few days @ Liverpool"
Stay overall was excellent. Only critism was the staff at breakfast were slow. After seating us and taking our order for tea and coffee they were not forthcoming I had to ask again. Slow to clear plates and had to be asked for drink refills this despite not many people dining. The John Lloyd gym next door was the best I have ever been in. Access to […] the city centre very easy Thought the £4plus/hour tariff for WiFi exorbitant Read moreGenuine Expedia guest review
"Unpleasant stay for our family stop-over"
We found the hotel a bit hard to find as we'd assumed - with the being called Crownr Plaza John Lennon Airport - that they were situated at the airport site. With no sat nav and a weak Internet connection after a wrong turn, we decided to ring the hotel. We found out the day after we'd been just half a mile away but when we gave our location to the […] receptionist she just said 'I don't know where that is.' Not 'let me find out for you'. She then described the hotel's immediate surroundings (useless until we'd found our own way nearer) and we rang off. We drove round again and finally found it ourselves. It should NOT have the name 'John Lennon Airport' though - it simply isn't there; it's around 1.5 miles from the airport. When we arrived the receptionist could barely crack her face into a smile. Our room was on the ground floor - perfectly adequate for our needs and clean. However the beds were so soft we had a terrible night's sleep and in the morning my back had seized up. The food was horribly overpriced and the restaurant soulless so we ate out at the Pizza Hut - at least you know what you're getting food-wise and the staff couldn't do enough for us and our 2 children. At checkout the next day we had a different receptionist but same stony face: I wonder if its part of the uniform? Overall, although the price of the room was reasonable at £80, the experience was not pleasant. For budget stops in the future we will be using the Travelodge I think. Read moreGenuine Expedia guest review
i thought it was well worth the travelling :) the receptionist gave us a warm welcome and the room was lovely, even the atomosphere of the bar was lovely and overall a brilliant place to stayGenuine Hotels.com guest review
"Wonderful hotel but half the staff very poor"
The building is a wonderful art deco experience. Rooms very comfortable and well appointed. The food of good standard. But we had a few minor issues that we needed help to resolve, but customer service was seriously lacking. Those in positions who should be trained in customer service we found to be rude and simply said "here is the general manager's […] details, you must contact him on Monday as there is nothing I can do". Very poor and such as shame as it ruined our stay. Read moreGenuine Hotels.com guest review
Drinks at the bar were very expensive. Only one restaurant in walking distance. But overall reasonably priced and quite nice room.Genuine Hotels.com guest review
"Very comfortable stay"
Room very clean and comfortable. End room so bathroom a bit cold but I loved the hotel and would stay again.Genuine Hotels.com guest review
Recent stay for 2 nights. Excellent location just a few minutes from John Lennon Liverpool Airport. Close proximity to shopping centre, McDonalds, Pizza Hut & the fab Damon's restaurant. Efficient friendly service. Would highly recommend Crowne Plaza.Genuine Hotels.com guest review
A pleasant enough airport hotel!Genuine Hotels.com guest review
"Fantastic Hotel close to the airport"
The rooms were clean and the staff was friendly. The sofa bed wasn't comfortable at all and no duvet was provided with it (had I requested, they would probably have given it).Genuine Expedia guest review
"Great family hotel"
We really enjoyed our stay at the hotel very comfortableGenuine Expedia guest review
"Great Short break choice"
Ideal for a short break in Liverpool Hotel staff were friendly and helpful. Free use of the adjacent David Lloyd leisure centreGenuine Expedia guest review
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