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Location.
Situated in Petaling Jaya, Sunway Pyramid Hotel at Sunway Resort is a family-friendly hotel in the entertainment district and close to Sunway Lagoon Theme Park, Sunway Pyramid Mall, and Subang Parade. Also nearby are Empire Shopping Gallery and Sunway Pyramid Convention Centre.
Hotel Features.
Sunway Pyramid Hotel at Sunway Resort has a health club, an outdoor pool, and a fitness facility. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). This 4-star hotel features business amenities including a business center, small meeting rooms, and limo/town car service. Dining options at this business-friendly hotel include a restaurant, a coffee shop/café, and a poolside bar. The staff can arrange event catering, business services, and tour assistance. Additional amenities include a children's pool, a nightclub, and a concierge desk. Onsite parking is offered for a surcharge.
Guestrooms.
Rooms open to balconies. The 534 air-conditioned guestrooms at Sunway Pyramid Hotel at Sunway Resort include minibars and safes. Complimentary wired high-speed Internet access is provided. Televisions are equipped with premium cable/satellite channels and pay movies. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and hair dryers.
Additional amenities include coffee/tea makers and slippers. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include wake-up calls.
"First visit"Reviewed by a Hotels.com guest on Apr 30, 2012
Great location, great service, very clean. I will stay there every time I visit.
"very convenient"Reviewed by a Hotels.com guest on Apr 26, 2012
Hotel is very convenient to international airport, a bit of walking in enclosed passageways or they have their own golf carts to shuttle you back & forth. Located some distance from the city, but there is an Ekspress (sic) train that leaves regularly from airport terminal to Sentral (sic) station in downtown KL. Nice room, contemporary and well maintained, bed a little stiff for me; nice big bath with tub & large separate shower stall. Staff very pleasant and helpful. Great breakfast buffet, US, European, Chinese and local flavors (no pork, this is a Muslim country).
"Very pleasant stay, lovely view from highest floor"Reviewed by a Hotels.com guest on Apr 25, 2012
Very pleasant, I would have stayed longer. Young staff need to have more experience for this 5 star hotel
Reviewed by a Hotels.com guest on Apr 25, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Apr 17, 2012
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Sunway Pyramid Hotel at Sunway Resort has a restaurant serving breakfast only. Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Sunway Pyramid Tower - Good for Mall and Resorts"
This hotel is in a great location for mall shopping and food choices, as well as the Sunway Resort facilities. But the room itself was a disappointment, particularly on what was purported to be an executive floor. The walls were too thin so evening hallway noise was problematic. The cable internet connection was sporadic (and no wifi in the room). TV […] channel choice was poor, starting with a loud promo channel for Sunway, and generally weak reception. The carpet was worn, desk too narrow, plastic tub too slippery, and the A/C system was so cold it had to be shut off regularly, as the remote's temperature setting had no efffect. The staff was friendly and the breakfast outstanding. I was just disappointed wjth the room condition and view. Read more
"Hotel is horrible, only stay in the Resort part."
Initially I did not know that there is a resort and hotel in the same complex and booked the hotel. What a mistake! Hotels is a sub par 3-star motel like quality establishment. Rooms were horrible, internet service did not work at night, bed was very hard, phone cable kept falling off the handset when I was calling operator to complain. Food in the […] cafeteria very bad, lucky they had bread. Bad bad bad. After I complained they were able to find me room at the adjacent resort by the same name. What a difference, I was happy to pay a higher price. Still not quite pulling up to 5-star standard, but I was ok with it. Downstairs buffet was very good with wide variety of dishes from different parts of the world. Read more
Very good
This guest did not leave a comment.
This guest did not leave a comment.
"friendly staff"
All staff very friendly. Location is perfect. Can eat or buy anything u want without go out from d building. But d room service is terrible. D food is hard like just took out from d fridge. Housekeeping making our bed very tidy but d carpet aroung d wall is full with dust! When I try to make a phone it cannot get thru, I hv to call operator to open […] d line then only I can call. It is funny! I do not know why they off d line without my request! Beside these, d hotel is good. Read more
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Freezing"
Generally service only average, not top quality. Rooms seem to be worn out. . One of our room had techncal promlem with air cooling. Freezing .. and staff could not fix it .
This guest did not leave a comment.
"not value for money"
Pyramid Hotel used to be a good & affordable hotel, but not now.... it's over price Benny Goh - Singapore 18-11-11
"Food and Service at Sunway Pyramid Hotel"
It is the first hotel in my life where I got down from the taxi and wondered what to do because no one was there to pick bags. The food is served in the buffet in small dishes and it runs out. Eating is like a survival of the fittest. Otherwise it is a good location with shopping and access the the theme park. Signage within the entire premises is […] very poor. Read more
"Good stay for leisure & shopping"
This was my 2nd stay in this hotel with my family. Check in was easy & quick. I had requested for room facing the theme park & was granted. If u need to use the theme park & shopping @ sunway pyramid mall, this hotel is an ideal stay. Overall all ok.
This guest did not leave a comment.
"Pyramid Hotel at Sunway"
Room was up to expectation.When we were changed to go to the beaches,there was a thunderstorm. Great disappointment for the children.The facilities close at 6 so further attempts to the beach was not possible.Would be good if the facilities can stay open until later. Considering check in is only at 4,(if one is staying one night like us,) it is only […] regretful. Staff was kind and helpful. Overall quite a good stay. Read more
"施設内で過ごすには良い"
クアラルンプールの中心からは少し離れています．街の中心で活動したい場合はあまり向いていないかもしれません． 他にもレビューがあると思いますが，ホテルの施設はそれなりに充実していいて，子供連れなどでは楽しめると思います（プールや遊園地など）．ショッピングセンターも隣にあり，便利でした．
"吉隆坡郊区的酒店-不错的小镇"
整体环境还不错，早餐比较丰盛、服务员服务态度也很得体，大堂一般，酒店叫车的价格比较高，到市区的交通不是很便利，如果只在那个区域，还是值得尝试的 ~~
"舒適的酒店"
接待人員非常友善, 房間面對街景只是一般, 鄰近有大形shopping center, 水上樂園(逄星期二是關閉)及酒店前有很食店選擇!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
