"One of the best!"
The Pullman Grand Quay was one of the four best hotels we've been to, and we travel a lot. The view from our room, of the Harbor Bridge and ferry terminal, from our huge deck, was very cool. Plus, we were 500' from the opera house and very close to downtown. Our "room" had a kitchen, dining/living room, washer/dryer and big bedroom. It was plush, and […] safe - key card needed to use the elevator, at all times, and lower doors at night. Everyone there was super helpful and pleasant to deal with, no exceptions. We had breakfast at the restaurant a couple of times and we're very satisfied. Who can argue with complimentary small pastries and honeydew melon? Read moreGenuine Hotels.com guest review
This was by far the best hotel we have stayed at in Sydney. Previously I've stayed at the Four Seasons and Shangri-la. The location cannot be beat, the staff were amazing, and rooms were beautiful.Genuine Hotels.com guest review
"Fantastic view and great location."
Location is great. Our apartment is right on the harbor front overlooking the Sydney bridge. First class service, very efficient and friendly staff. We will definitely stay there again.Genuine Hotels.com guest review
"Awesome stay with family and friends!"
We loved our stay. Unfortunately, the price would be a major consideration had we not saved to stay at this hotel. The location is awesome...just down the harbor from the Sydney Opera House. The city life does not distract from the hospitality we felt. No real street noise or harbor traffic noise unless you want it from your balcony. I will sure look […] to this hotel to spend time with my husband in the future. Read moreGenuine Expedia guest review
Great place to be in the port. Close to most attractions. Very comfortable rooms. A little pricey but so convenient. Great staff. Will stay here again.Genuine Hotels.com guest review
"Waterfront Location; ferry boats & Harbour Bridge"
After hours of searching on the internet I chose the Grand Quay Hotel. I was worried that it wouldn't be all I had hoped for but when I arrived I was thrilled to discover that it fulfilled all my expectations and more. The staff was friendly and very accomodating. The unit was large; plenty of drawers and closet space, well equiped kitchen, washer, […] dryer, large living/dining room, balacony over looking the ferry boats and Sydney Harbour Bridge. We enjoyed the hotel pool, jacuzzi and bar. I would stay here again! Read moreGenuine Hotels.com guest review
"Terrific hotel and location"
I had a disasterous travel experience during my recent business trip to Sydney - my flight was delayed due to mechanical problems with the plane so I missed a connection and then the airline lost my luggage. But the staff at the Quay Grand were very kind when I finally arrived and the suite's ammenities helped make up for the fact that I had no luggage […] for 36 hours. A warm bath, a hot cup of tea, and a bathrobe to lounge around in while taking in the breathtaking views of Sydney Harbor from my room - it all helped keep me sane and focused on my business while recovering from the travel. The hotel is more expensive than I usually choose for travel, but for this trip in particular it was well worth it. I will recommend this hotel to my company for future business travel and would not hesitate to recommend it to anyone traveling in Sydney. Read moreGenuine Hotels.com guest review
"Great location & view, Best night sleep!!"
Stayed in a 1 bedroom Harbour view room with 2 children. Seperate bedroom with king sized bed & double sofa in lounge room for kids was perfect for our needs. Full kitchen with laundry was excellent also. Whilst expensive certainly comparative to other hotels in Sydney & the view certainly makes up for it. So nice we didn't leave the hotel opting for […] room service which could not be faulted. Customer service was exceptional, very friendly & accommodating. Would definitely stay again although would like to have been able to see through the glass a little clearer in the spa/pool area. Read moreGenuine Hotels.com guest review
We celebrated my daughters birthday re booked for the following weekend for mine:) I guess you can only dream of living somewhere like this.. great staff and wonderful experienceGenuine Hotels.com guest review
Love to location, the view was great and the food was great. Will be staying again but for 5 star the towels were not good.Genuine Hotels.com guest review
Great spot right in the hustle and bustle of Sydney. Ferries were a bit noisy but didn't affect our sleep. Great to have separate lounge and deck. Could come in after day sightseeing to relax before dinner. Room was lovely but could do with a spot of TLC to remove scuff marks from cupboard doors etc. thought it was odd that nespresso pods were charged […] as a mini bar $3 extra - after travelling throughout France and Italy where these are part of the complimentary tea and coffee there - thought the cost was bit measly. Used the pool and spa and this was nice. Read moreGenuine Expedia guest review
"great location, view of Harbour, Bridge and Quay"
Hotel was booked for my elderly mother and her friend and they were so happy with the kindness and friendliness of the staff. They thought the room and facilities were fantastic, and the view amazing.Genuine Expedia guest review
"fantastic hotel, fantastic staff 10/10"
Our stay was great, in all areas including price, location, views this hotel is the best hotel we have stayed in Sydney city. Thank you for a pleasant stay and the complimentary bubbly.Genuine Hotels.com guest review
"Ideal stay in Sydney"
The harbour view was fantastic. Our stay was very comfortable and the staff were very helpful. Will definitely stay here again.Genuine Hotels.com guest review
"Fantastic location! Harbour views, gr8 for kids"
Best location in Sydney at a reasonable price compared to others in Circular Quay. Ferry port at your door step, over looking the harbour, perched beside opera house with restaurants below. Facilities fan static. Room cleaned daily, spacious apartment for a family off four. Room service food top quality. Highly recommend!!!!Genuine Expedia guest review
We loved our stay here. Brilliant location, great rooms (beds are really comfy and curtains block the light) and pool. The most outstanding part was the staff. They were so helpful during our week and even went above and beyond when our flight was cancelled last minute - we phoned from the a/port got a good rate and a complimentary bottle of champagne […] was delivered to our room. We will definitely be back! Read moreGenuine Expedia guest review
"Topped off a special night."
I got engaged and wanted to make a special night of it with my new Fiancee and her wonderful 9 year old daughter. The hotel gave us a complimentary bottle of bubbly and made a fuss of us. It was a in a perfect location and the room was amazing.Genuine Expedia guest review
Loved the room, it overlooked the ferry terminal and Sydney Harbour bridge. We were on the same pennisula as Sydney opera house. We didn't really take advantage of all the room facilities as we had a kitchen, washing machine and a jacuzzi which we should have used...but definitely no complaints about the hotel.Genuine Expedia guest review
"Perfect location on a harbour quay"
My three day stay in Sydney was simply wonderful, in large part because of the location and comfort of my apartment style suite at Pullman Quay. My 6th floor room looked right out towards the cruise ship wharf and the Harbour Bridge, and the walk-on ferries to the various harbour destinations were at my feet. All of the staff were very pleasant and […] helpful, especially the concierges who helped with car parking, maps and recommendations on places to go and to eat. Read moreGenuine Expedia guest review
"Love the hotel!"
I've stayed at many hotels in my life and I have to say this if my favorite on in Sydney, with the close proximity to the main landmarks, it's beautiful views over the water is sensational at sunset. The rooms themselves are pristine and huge I can't wait to come back soon for another stay!Genuine Hotels.com guest review
excellent accomodation and sensational locationGenuine Hotels.com guest review
Room was clean. We have a good rest in the hotel. And the staff was helpful and friendly!Genuine Expedia guest review
"Room with harbour view"
The hotel is located at a strategic location for train, ferry and buses around Sydney. Suitable for family as the room had extra bed for our 2 children. Also the washer and drier facility helps us with our laundry within our room. Car parking is costly as the hotel only does valet, for those who wants to do car rental, do plan for your vehicle accordingly […] or else may cost dearly for parking. There are lots of restaurants at the harbour itself and also cafes at the wharf. The bedding is comfortable for our stay. Make sure to get the harbour view as there are lots of ferries and ships that makes Circular Quay busy especially during weekends. Read moreGenuine Expedia guest review
"must stay hotel"
We had a wonderful stay, everybody was very friendly. The hotel is located at the most convenient area, close to all the exciting places, superb view of the opera house, lots of restaurants. We will be back, and bring our family and friends.Genuine Expedia guest review
We thoroughly enjoyed our stay. The staff we encountered were all very friendly, attentive & helpful. Our suite was very clean,beautifully decorated & with a wonderful view.Everything was thought of, we could not have asked for more. The location is perfect with everything at the front door, even so our room was very quiet thanks to thick glazing! We […] will definately stay at the Pullman Quay Grand next time we go to Sydney. Read moreGenuine Expedia guest review
"location and spacious room"
Excellent location and wonderful view, a wonderful place to stay when in the city, no where else is as convenient to City life.Genuine Hotels.com guest review
There is absolutely nothing you can fault with this hotel...from beginning to end it was sheer perfection....thank you Quay Grand....grand you are in every way...we were in a marvellous one bedroom apartment with balcony overlooking magnificent Sydney Harbour, Bridge and Opera House....it does not get any better....we will be back for a longer stayGenuine Hotels.com guest review
Clean,great service, hotel and location was great. Would stay at hotel next time.Genuine Expedia guest review
Service was incredible, location was perfect. We spent our one year wedding anniversary here and it was absolutely stunning, everything we could have asked for.Genuine Expedia guest review
Faultless - great location, welcoming staff and well appointed suite. Felt more like a cosy apartment. The kitchen and laundry appliances would be especially useful for those on a longer stay.Genuine Expedia guest review
The hotel staff were absolutely awesome. A great place to stay, with restaurants, bars and the Opera House right on your door step. A bit pricey but worth it for a special occasion.Genuine Expedia guest review
"One of the best"
One of the best apartment hotels we have stayed in, and we have travelled a lot. Impressed right from entering the hotel, with friendly and accommodating staff, to the room itself. The food was so good we ordered room service for breakfast 2 mornings in a row and sat on our deck eating, amidst the ferries doing their daily runs against the backdrop […] of the Harbour Bridge. All amenities were fantastic, and we were disappointed not to have packed our bathers. We know where to stay now when in Sydney. Read moreGenuine Hotels.com guest review
"PQGSH = forgettable name, unforgettable hotel"
This place has an understated elegance which appealed to us, as well as the unbeatable location right on Circular Quay. Our apartment was very spacious and well equipped, with a great view to the east over the Botanic Gardens, and a glimpse of the Opera House from the balcony. Arguably better than the (even!) more expensive view over Circular Quay that […] rooms on the western side of the hotel enjoy. The Quay Grand Sydney Harbour has been operated by Pullman only for a few months so maybe the staff were trying to make a good impression, whatever, everyone was extremely friendly and helpful. If you are looking for a relaxed stay but right in the bustle of Circular Quay with ferries, trains and buses all a very short walk from the door, this is the place. Expensive though... Read moreGenuine Expedia guest review
A great hotel with friendly staff in an excellent location.Genuine Hotels.com guest review
"Surprised and delighted"
First time at Pullman. Initially choosen for location ( close to freeway) I found that walking to city meetings or bridge to North Sydney equally convienient. Great pubs and meals available in hotel and opera house surrounds. The room however was stand out. Spacious suite allowing for lounge to relax, looking over gardens with balcony to read paper […] in morning. Felt like a home not a shoe box. Very well appointed ( nespresso in kitchen) Ill be back for all future sydney visits. Read moreGenuine Expedia guest review
The staff were outstanding,catering for our every single need. From private transport to and from a function and even emergency dental work at short notice.?They were prompt with everything and were the most polite and helpful staff I have ever encountered anywhere.Genuine Expedia guest review
"Location, Location, Location!"
One of the best locations in Sydney. Despite the Circular Quay transport hub with large numbers of people in the area, the apartment was very quiet. Clean spacious apartment and is well appointed. Staff very helpful. If you are self catering, there are no local supermarkets only City Convenience stores which are very expensive and have no 'greens'. […] About 1km walk into the central city mall shopping district. Read moreGenuine Expedia guest review
"The First Class Hotel"
Wonderful place,with a real harbour view and staff that exceed all your expectationsGenuine Expedia guest review
"Comfort, location and views"
We had a wonderful room on the 7th floor overlooking Circular Quay and the Harbour Bridge. Watched the sunset from our balcony. Inside the room was quiet and very well appointed. The particularly relaxing, large spa bath in the suite was superb. Would not hesitate to stay there again. Great location for us as we were going on a cruise the following […] day and was a short walk round the quay to the terminal. Watched the ship arrive into port early that morning. Read moreGenuine Hotels.com guest review
"An Excellent Hotel and experience"
We travelled recently with a young baby for a wedding that took place at the hotel. The staff were very helpful and friendly from the moment we arrived. The hotel recommended an excellent baby sitting service which we used for the night. The rooms are fully self contained apartments and very spacious. We did not feel crowded at all and were able to […] settle the baby to sleep in our bedroom and then wheel the cot out into the lounge chair through a sliding door when ready to sleep ourselves. The positioning of the hotel is excellent being right on circular quay. We didn't need our car at all for the two night stay. It is also very easy to find when driving as just one right hand turn off the expressway and down a few blocks. Overall it was an excellent experience, a wonderful wedding reception in the gorgeous hotel bar and we would stay again. Read moreGenuine Expedia guest review
We have stayed here many times before and even had our wedding in ECQ Bar 2 years ago. Never disappointedGenuine Hotels.com guest review
"Easy access to trains, ferries and CBD"
Enjoyed the location and the cleanliness.Genuine Hotels.com guest review
The check in staff are extremely courteous and helpful.The rooms are spacious with excellent ameneties.Fantastic views of the harbour and gardens.Genuine Hotels.com guest review
Very helpful staff and beautiful accommodation. It was our first family holiday and very memorable. Our daughter who is in prep wrote a complete page on her visit and stay there. We will definitely be back again.Genuine Hotels.com guest review
"Fantastic location and views"
It was not what you would call a grand hotel or pretty on the outside but it was very well maintained, the service was excellent and the location and views were fantastic.Genuine Hotels.com guest review
"View is "omg""
Obviously the view from our 2 bedroom apartment was the highlight. Breathtaking harbour view by day and amazing city lights by night. Overall standard of the room is comfortable. Would suggest updating powerpoints and light switches would give the place an instant facelift. Kitchen lacked a large pot for cooking pasta but otherwise above average. Bring […] your own Nespresso pods as they charge $3 for theirs. Read moreGenuine Expedia guest review
"Superb Quay Grand Suites"
Superb hotel, superb views close to the opera house. The hotel lives up to its name.Genuine Expedia guest review
"A great location to experience Sydney"
We found the staff at reception friendly,relaxed and warm. Our room was spacious and comfortable.The only disappointment was lack of attention from the bar staff who had not wiped down the tables and were slow to serve us.They also had difficulty preparing a cocktail which was on the cocktail list.Genuine Hotels.com guest review
Room was fantastic, just a little stuffy & the air con wouldn't go below 24 which was too hot! Only gripes are very minor - there is a Nespresso machine, but pods are $3 - nearly the price of a coffee outside. Toilet paper! Why do even the best hotels insist on using cheap toilet paper? The staff were excellent and it was nice to have the extra room. […] Location is great too. Read moreGenuine Expedia guest review
"Great hotel in Sydney"
We only stayed one night but the service was exceptional from arrival to departure. The room was very clean and comfortable. We were travelling with a baby so it was great to find a hotel with separate bedroom and kitchen facilities. The view was amazing!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )