All hotels in Sydney, New South Wales, Australia
1 room, 2 adults
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4.7 / 5Outstanding

Score breakdown (from 144 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.7
  • Neighborhood
    4.9

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Location, Location!"
Loved the location, close to everything. Very classy hotel! I travel frequently and can honestly say that the staff were the best I have ever dealt with! They went out of their way to make our stay super comfortable and memorable! Many thanks to them. The rooms themselves are in need of refurbishment as they are getting old, but, when your in a location like that you hardly spend time in the room anyway! Overall, I definitely stay here again and again and again!
Genuine Hotels.com guest review
2 night romance trip Sep 8, 2014
Travelling Aviator
AU
5.0 / 5Outstanding
"Beautiful very happy"
Would definitely stay next trip to Sydney clean in all respects close to everything trains buses ferries cafes etc....staff was very friendly and helpful overall great
Genuine Expedia guest review
Other trip Sep 14, 2014
colleen
AU
5.0 / 5Outstanding
"Does not get any better!"
This is our favourite in Sydney...it cannot be faulted. We love the hotel and apartment design.This stay we chose the garden side just to experience the difference having always chosen the Harbour side...It was just as wonderful offering a different ambience! most beautiful outlook on the incredible Botanic Gardens...extremely relaxing and the service and dining exemplary..combined with the beauty of Sydney, it does not get any better! Top marks once again Quay Grand!
Genuine Hotels.com guest review
1 night trip Sep 10, 2014
ELIZABETH
AU
4.0 / 5Excellent
"Great location and view but expensive"
Rooms are getting tired ... Needs a refresh. Wifi was terrible. Having said that, the views are superb and the staff very nice indeed.
Genuine Hotels.com guest review
5 night romance trip Aug 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great escape"
If you live and Sydney and want to stop in town for a few nights, this it THE spot. Our room, actually a suite, overlooked Circular Quay, was very well-equipped. A full kitchen, dining room and lunge area with a balcony as well was more than I had expected. The view is fantastic. The location great for access to the CBD, ferries, Opera House and restaurants. OK, it is not cheap, but I think it was worth every cent. A la carte breakfast was included, and the staff very friendly and obliging.
Genuine Hotels.com guest review
2 night romance trip Jul 25, 2014
Tim
AU
5.0 / 5Outstanding
"Just Heavenly"
Lovely location, with tremendous staff, and beautiful rooms. Four busy days of sightseeing and shopping, loved every minute of it. Bonus of having so many and varied restaurants close and handy.
Genuine Expedia guest review
Other trip Jul 27, 2014
LInda
AU
5.0 / 5Outstanding
"Great Hotel close to Circular Quay"
We spent a great three nights here on a short break for my Daughters Birthday. From arrival we were taken with the hotel staff - they were all so very welcoming. A good room with ample space and all the necessary amenities .Very comfortable and amazing views. Only small point worth mention would be a requirement for extra blanket/duvet for the fold down bed. We loved our stay and one staff - Raju - topped off a perfect birthday for my Daughter and will be one she will savour forever.
Genuine Expedia guest review
Other trip Jul 20, 2014
Matt
AU
5.0 / 5Outstanding
"Home from home"
This hotel is located on circular quay with an amazing view across to the harbour bridge (if that is the type of room you have). The room I had included a separate living area, bedroom, kitchen, and bathroom with lots of space. Being on circular quay it is perfect for access to the main areas of Sydney and transport. Staff were friendly and helpful, and the quality of food from room service was very good. I've stayed in lots of nice hotels across the world and this is up there as one of the best.
Genuine Hotels.com guest review
4 night business trip Jun 29, 2014
Rob Guy
GB
4.0 / 5Excellent
"Location on Quayside"
Fantastic Harbour View Room, taking in the sights, lights and sounds of a busy Circular Quay and not forgetting Sydneys iconic bridge. Room utilises mirror walls and open layout with spacious partition to bedroom kitchen lounge and extra large bathroom equipped with spa.
Genuine Expedia guest review
Other trip Jun 25, 2014
lancefroggy
AU
3.0 / 5Good
"Expected better for the price"
Great location, staff very friendly, rooms large and well catered for.BUT! TV not working well asked to have it fixed but nothing. Room furnishings run down need servicing, handles on draws coming off with personal items still inside, oven knobs coming off in your hands. For the price one would expect better.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
Azzopa
AU
5.0 / 5Outstanding
"Wonderful hotel and service"
Great hotel, gym is not really up to scratch, beautiful pool though and the staff were excellent. The restaurant was also great and the room at night was quiet even though it was facing the harbour and the ferry terminal. In some need for a refurb but that might be because we did not book directly with the hotel so likely got a more "used" room - try it!
Genuine Hotels.com guest review
3 night trip Jun 12, 2014
la
AU
5.0 / 5Outstanding
"Location, Location and Comfort."
The Pullman was very comfortable and well appointed for our five night stay. It is extremely well located on the Sydney Harbor close to much activity. Appreciated being able to prepare our own meals with a well equiped kitchen. Room service was great. Restaurants in the area were very good to excellent.
Genuine Expedia guest review
Other trip Jun 10, 2014
Steven
CA
5.0 / 5Outstanding
"Comfortable room plenty of space"
Stayed 5 days during vivid festival. Great experience and hotel close to all attractions and transport.
Genuine Expedia guest review
Other trip Jun 5, 2014
john
AU
5.0 / 5Outstanding
"Magical location for Vivid festival"
Wonderful hotel with every comfort you need Very pleasant helpful staff A true home away from home Pay for a harbour view room and you won't need to leave it The nespresso capsules were resupplied daily They are no longer part of mini bar Close to all transport Supermarket seven minute walk We will return
Genuine Expedia guest review
Other trip May 26, 2014
Mike
AU
5.0 / 5Outstanding
"Great hotel amazing views"
Fantastic stay Although I would recommend taking your own pillow as the ones supplied are like bricks
Genuine Expedia guest review
Other trip May 25, 2014
brendan
AU
4.0 / 5Excellent
"Great location. Excellent service."
This is an outstanding location. The views of Circular Quay are superb. We spent hours watching the bustling harbour. Sadly our stay was marred by the extremely loud noise from buskers in Circular Quay. We have stayed at this hotel on two previous occasions and such loud noise has not been a problem before. The repetitive droning of certain groups trying to sell merchandise was painful to say the least. The Concierge was very apologetic when we mentioned it, but it has put us off from staying here again. Come on Sydney Council. Let's reduce the noise and make it pleasant for everyone.
Genuine Hotels.com guest review
2 night trip Apr 27, 2014
jinty63
AU
5.0 / 5Outstanding
"Lived up to the Rating"
Chose the hotel due to the high rating on hotel sites. Lived up to all expectations and we will return.
Genuine Hotels.com guest review
3 night trip Apr 24, 2014
Sally
AU
5.0 / 5Outstanding
"Amazing Weekend Away"
Absolutely fabulous location to enjoy all Sydney has to offer. Amazing staff who go above and beyond and develop a real rapport with guests. Wonderful facilities that provide so much more than a regular hotel room.
Genuine Expedia guest review
Other trip Apr 29, 2014
Janelle
AU
5.0 / 5Outstanding
"Quality hotel great location for the harbour."
Very comfortable experience. First class - excellent service.
Genuine Expedia guest review
Other trip Apr 15, 2014
Carolyn
GB
4.0 / 5Excellent
"Great location & view, Best night sleep!!"
Stayed in a 1 bedroom Harbour view room with 2 children. Seperate bedroom with king sized bed & double sofa in lounge room for kids was perfect for our needs. Full kitchen with laundry was excellent also. Whilst expensive certainly comparative to other hotels in Sydney & the view certainly makes up for it. So nice we didn't leave the hotel opting for room service which could not be faulted. Customer service was exceptional, very friendly & accommodating. Would definitely stay again although would like to have been able to see through the glass a little clearer in the spa/pool area.
Genuine Hotels.com guest review
1 night family trip Jan 27, 2014
Magic_Rose
AU
5.0 / 5Outstanding
"Perfect location, wonderful staff"
My son and I were staggered at how comfortable and well-appointed the room was. We asked for some extra linen and it was no problem at all, delivered in a flash.
Genuine Expedia guest review
Other trip Jan 26, 2014
Jules
AU
5.0 / 5Outstanding
"AMAZING"
We celebrated my daughters birthday re booked for the following weekend for mine:) I guess you can only dream of living somewhere like this.. great staff and wonderful experience
Genuine Hotels.com guest review
1 night trip Jan 21, 2014
A Traveler
AU
5.0 / 5Outstanding
Love to location, the view was great and the food was great. Will be staying again but for 5 star the towels were not good.
Genuine Hotels.com guest review
1 night trip Jan 21, 2014
A Traveler
AU
4.0 / 5Excellent
There no crevice in this place at all. Have ordered cake and coffee at midnight - they forgot. At 1 am I had to get dressed call taxi and go get my coffee. Next day return to my room at 6.30 pm - they forgot to crevice the room - it is 35c and guest has no clean towels, fresh supplies etc. Had to complain and sit there till 8 pm waiting for room to be resupplied. Nice building, but service noes not exist.
Genuine Expedia guest review
Other trip Jan 20, 2014
Mike
AU
4.0 / 5Excellent
"Perfect Position"
Great spot right in the hustle and bustle of Sydney. Ferries were a bit noisy but didn't affect our sleep. Great to have separate lounge and deck. Could come in after day sightseeing to relax before dinner. Room was lovely but could do with a spot of TLC to remove scuff marks from cupboard doors etc. thought it was odd that nespresso pods were charged as a mini bar $3 extra - after travelling throughout France and Italy where these are part of the complimentary tea and coffee there - thought the cost was bit measly. Used the pool and spa and this was nice.
Genuine Expedia guest review
Other trip Nov 17, 2013
Anna-Marie
AU
5.0 / 5Outstanding
"great location, view of Harbour, Bridge and Quay"
Hotel was booked for my elderly mother and her friend and they were so happy with the kindness and friendliness of the staff. They thought the room and facilities were fantastic, and the view amazing.
Genuine Expedia guest review
Other trip Nov 7, 2013
Susan
AU
5.0 / 5Outstanding
"fantastic hotel, fantastic staff 10/10"
Our stay was great, in all areas including price, location, views this hotel is the best hotel we have stayed in Sydney city. Thank you for a pleasant stay and the complimentary bubbly.
Genuine Hotels.com guest review
1 night trip Nov 3, 2013
cem
AU
5.0 / 5Outstanding
"Ideal stay in Sydney"
The harbour view was fantastic. Our stay was very comfortable and the staff were very helpful. Will definitely stay here again.
Genuine Hotels.com guest review
1 night trip Oct 28, 2013
AngieK
AU
5.0 / 5Outstanding
"Fantastic location! Harbour views, gr8 for kids"
Best location in Sydney at a reasonable price compared to others in Circular Quay. Ferry port at your door step, over looking the harbour, perched beside opera house with restaurants below. Facilities fan static. Room cleaned daily, spacious apartment for a family off four. Room service food top quality. Highly recommend!!!!
Genuine Expedia guest review
Other trip Oct 16, 2013
jay
AU
5.0 / 5Outstanding
"Amazing staff"
We loved our stay here. Brilliant location, great rooms (beds are really comfy and curtains block the light) and pool. The most outstanding part was the staff. They were so helpful during our week and even went above and beyond when our flight was cancelled last minute - we phoned from the a/port got a good rate and a complimentary bottle of champagne was delivered to our room. We will definitely be back!
Genuine Expedia guest review
Other trip Oct 14, 2013
Family of 4
AU
5.0 / 5Outstanding
"Topped off a special night."
I got engaged and wanted to make a special night of it with my new Fiancee and her wonderful 9 year old daughter. The hotel gave us a complimentary bottle of bubbly and made a fuss of us. It was a in a perfect location and the room was amazing.
Genuine Expedia guest review
Other trip Sep 13, 2013
A Traveler
AU
5.0 / 5Outstanding
"Great view"
Loved the room, it overlooked the ferry terminal and Sydney Harbour bridge. We were on the same pennisula as Sydney opera house. We didn't really take advantage of all the room facilities as we had a kitchen, washing machine and a jacuzzi which we should have used...but definitely no complaints about the hotel.
Genuine Expedia guest review
Other trip Sep 7, 2013
Derek
GB
5.0 / 5Outstanding
"Perfect location on a harbour quay"
My three day stay in Sydney was simply wonderful, in large part because of the location and comfort of my apartment style suite at Pullman Quay. My 6th floor room looked right out towards the cruise ship wharf and the Harbour Bridge, and the walk-on ferries to the various harbour destinations were at my feet. All of the staff were very pleasant and helpful, especially the concierges who helped with car parking, maps and recommendations on places to go and to eat.
Genuine Expedia guest review
Other trip Aug 29, 2013
Bob
AU
5.0 / 5Outstanding
"Love the hotel!"
I've stayed at many hotels in my life and I have to say this if my favorite on in Sydney, with the close proximity to the main landmarks, it's beautiful views over the water is sensational at sunset. The rooms themselves are pristine and huge I can't wait to come back soon for another stay!
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2013
Nadia
AU
5.0 / 5Outstanding
excellent accomodation and sensational location
Genuine Hotels.com guest review
1 night trip Jun 4, 2013
Glenn
AU
4.0 / 5Excellent
"GJ Trip"
Room was clean. We have a good rest in the hotel. And the staff was helpful and friendly!
Genuine Expedia guest review
Other trip Jun 13, 2013
GJ
AU
3.0 / 5Good
"Room with harbour view"
The hotel is located at a strategic location for train, ferry and buses around Sydney. Suitable for family as the room had extra bed for our 2 children. Also the washer and drier facility helps us with our laundry within our room. Car parking is costly as the hotel only does valet, for those who wants to do car rental, do plan for your vehicle accordingly or else may cost dearly for parking. There are lots of restaurants at the harbour itself and also cafes at the wharf. The bedding is comfortable for our stay. Make sure to get the harbour view as there are lots of ferries and ships that makes Circular Quay busy especially during weekends.
Genuine Expedia guest review
Other trip Jun 8, 2013
Norman
MY
5.0 / 5Outstanding
"must stay hotel"
We had a wonderful stay, everybody was very friendly. The hotel is located at the most convenient area, close to all the exciting places, superb view of the opera house, lots of restaurants. We will be back, and bring our family and friends.
Genuine Expedia guest review
Other trip Jun 5, 2013
elizabeth
AU
5.0 / 5Outstanding
"Great Hotel"
We thoroughly enjoyed our stay. The staff we encountered were all very friendly, attentive & helpful. Our suite was very clean,beautifully decorated & with a wonderful view.Everything was thought of, we could not have asked for more. The location is perfect with everything at the front door, even so our room was very quiet thanks to thick glazing! We will definately stay at the Pullman Quay Grand next time we go to Sydney.
Genuine Expedia guest review
Other trip Jun 3, 2013
Kay
AU
5.0 / 5Outstanding
"location and spacious room"
Excellent location and wonderful view, a wonderful place to stay when in the city, no where else is as convenient to City life.
Genuine Hotels.com guest review
1 night trip May 28, 2013
retired
AU
4.0 / 5Excellent
"Great Views"
Excellent location and brilliant views.
Genuine Hotels.com guest review
1 night business trip May 15, 2013
A Traveler
AS
5.0 / 5Outstanding
"Perfect stay...."
There is absolutely nothing you can fault with this hotel...from beginning to end it was sheer perfection....thank you Quay Grand....grand you are in every way...we were in a marvellous one bedroom apartment with balcony overlooking magnificent Sydney Harbour, Bridge and Opera House....it does not get any better....we will be back for a longer stay
Genuine Hotels.com guest review
1 night trip May 1, 2013
ELIZABETH
AU
5.0 / 5Outstanding
"Comments"
Clean,great service, hotel and location was great. Would stay at hotel next time.
Genuine Expedia guest review
Other trip May 6, 2013
Rob
AU
5.0 / 5Outstanding
"Perfection!"
Service was incredible, location was perfect. We spent our one year wedding anniversary here and it was absolutely stunning, everything we could have asked for.
Genuine Expedia guest review
Other trip May 6, 2013
Lisa
AU
5.0 / 5Outstanding
"Fabulous"
Faultless - great location, welcoming staff and well appointed suite. Felt more like a cosy apartment. The kitchen and laundry appliances would be especially useful for those on a longer stay.
Genuine Expedia guest review
Other trip Mar 28, 2013
Mo
AU
5.0 / 5Outstanding
"Great spot"
The hotel staff were absolutely awesome. A great place to stay, with restaurants, bars and the Opera House right on your door step. A bit pricey but worth it for a special occasion.
Genuine Expedia guest review
Other trip Mar 5, 2013
Patto
AU
5.0 / 5Outstanding
"One of the best"
One of the best apartment hotels we have stayed in, and we have travelled a lot. Impressed right from entering the hotel, with friendly and accommodating staff, to the room itself. The food was so good we ordered room service for breakfast 2 mornings in a row and sat on our deck eating, amidst the ferries doing their daily runs against the backdrop of the Harbour Bridge. All amenities were fantastic, and we were disappointed not to have packed our bathers. We know where to stay now when in Sydney.
Genuine Hotels.com guest review
2 night trip Feb 23, 2013
Aureliag
AU
5.0 / 5Outstanding
"PQGSH = forgettable name, unforgettable hotel"
This place has an understated elegance which appealed to us, as well as the unbeatable location right on Circular Quay. Our apartment was very spacious and well equipped, with a great view to the east over the Botanic Gardens, and a glimpse of the Opera House from the balcony. Arguably better than the (even!) more expensive view over Circular Quay that rooms on the western side of the hotel enjoy. The Quay Grand Sydney Harbour has been operated by Pullman only for a few months so maybe the staff were trying to make a good impression, whatever, everyone was extremely friendly and helpful. If you are looking for a relaxed stay but right in the bustle of Circular Quay with ferries, trains and buses all a very short walk from the door, this is the place. Expensive though...
Genuine Expedia guest review
Other trip Feb 18, 2013
Jeffery
NZ
5.0 / 5Outstanding
"Perfect Stsy"
A great hotel with friendly staff in an excellent location.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2013
A Traveler
AU
5.0 / 5Outstanding
"Surprised and delighted"
First time at Pullman. Initially choosen for location ( close to freeway) I found that walking to city meetings or bridge to North Sydney equally convienient. Great pubs and meals available in hotel and opera house surrounds. The room however was stand out. Spacious suite allowing for lounge to relax, looking over gardens with balcony to read paper in morning. Felt like a home not a shoe box. Very well appointed ( nespresso in kitchen) Ill be back for all future sydney visits.
Genuine Expedia guest review
Other trip Feb 8, 2013
A Traveler
AU
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