All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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600 Douglas StVictoriaBCV8V2P8Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 300 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Value for money
    Best value for money
  • Comfort
    Rather comfortable
  • Amenities
    Bad amenities
  • Breakfast
    Bad breakfast
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4.0 / 5Excellent
"Close to everything, well appointed rooms"
We have been to Victoria several times.. this time, staying one night before heading quite a bit north on the Island. We wanted to go to Butchart Gardens to see the Holiday light show... Would totally stay here again. It was within walking distance of the bus tour kiosk, the Parliament Building, the Inner Harbor, and Government street, which is where most of the touristy shopping is.... This hotel was wonderful.. clearly a work in progress, there was drywall exposed in one of the stairwells, a dumpster with the teardown from the areas in which they were working.... having said that, it was orderly for what they were doing and there was nothing about our room that was second class. The bed was lovely, there was a kitchen area that we did not use, but could have, dishes were a set, the floors new, the bathroom had a small, thin crack in the sink..otherwise was nice.
Genuine Hotels.com guest review
1 night romance trip Dec 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, walking distance to everything!"
No high-rise city view, but walking distance from all major point of interests that who cares about far-away view! You're actually there when you walk from your hotel to the activities! British Museum, The Parliamant Building, The Empress Hotel, the Harbour Tours, shopping and dining all within easy walking distance! Rain or shine, and it rained while we were there, walking around in the rain was even a nice change from the usual sunny San Diego weather! Even if you had to drive around, Beacon Hill Park, Clover Point Park, the Craigdarroch Castle and wherever else you want to go is a short drive and barely used any fuel in the compact car I rented!
Genuine Expedia guest review
Other trip Nov 14, 2015
Jon
US
4.0 / 5Excellent
"Ok outside, very nice inside"
I got a little nervous as we pulled up, but once inside the room was very nice - clearly newly remodeled and well maintained. Wifi was good, bedding and beds were very nice, and rooms were a good size with a kitchenette which was very handy. GREAT location - very easy walk to all to the waterfront and touristy areas
Genuine Hotels.com guest review
2 night trip with friends Oct 21, 2015
Jenny
US
3.0 / 5Good
Convenient location, walking distance to BC Museum, Parliament & Empress Hotel, other than that.....
Genuine Hotels.com guest review
2 night romance trip Sep 29, 2015
Engine
US
3.0 / 5Good
"no title"
I was looking for a hotel with free parking, a plus if breakfast is included, from what I can tell from the hotel.com website, it has both and the price is reasonable. But I found out at check-in that there’s no breakfast. Not a big deal, but was charge for parking as well. I would appreciate the correct information before booking.
Genuine Hotels.com guest review
2 night family trip Sep 29, 2015
A Traveler
US
4.0 / 5Excellent
"Quaint Cottage Hotel"
Helms Inn is in an awesome location, only five minutes walk from the wharf. The rooms are clean, comfortable, and accessible. The staff are very friendly. My only complaint is that the walls were a bit thin and there was some noise from other rooms as a result. However, this was only in one room of the suite and was easy to ignore. If I vacation in Victoria again, I will very much consider staying at Helms Inn.
Genuine Hotels.com guest review
3 night romance trip Sep 22, 2015
Jason
US
5.0 / 5Outstanding
"One of the best!"
Helms atmosphere and accommodations are comfortable and friendly and welcoming enough to feel like a well run, but larger B and B! Helpful staff, clean, accommodating which includes laundry services. Within walking distance to great services.
Genuine Hotels.com guest review
4 night romance trip Sep 6, 2015
Carolyn
US
4.0 / 5Excellent
"Great location, good night's sleep"
The hotel is an older building, but well-maintained. The location was great - across the street from Beacon Hill Park, a huge city park with walking paths, beautiful gardens and fountains and some enormous trees, just a half-block from the totem park and museum, and close to public transportation. Our room surprised us with a mini-kitchen including sink, generous counter space, mini-refrigerator and microwave. Very comfortable and handy. The mattress was VERY comfortable - best vacation sleep we've enjoyed for a while! Front desk attendant was pleasant and courteous, and knowledgeable about the area. We'd definitely stay here again!
Genuine Hotels.com guest review
2 night romance trip Aug 26, 2015
A Traveler
US
5.0 / 5Outstanding
This was a quaint little hotel and the only negative thing I have to say is the bed wasn't very comfortable or convenient for those with physical limitations but everything from the staff to the upgraded rooms and neighborhood were great. I will definitely use them again if I go back to Victoria, BC.
Genuine Hotels.com guest review
2 night family trip Aug 18, 2015
Kathy
US
4.0 / 5Excellent
"Will Always Stay Here When in Town"
Fantastic room. Small bedroom and bathroom, but a large living room with full (and fully equipped) kitchen. Well located near the museum and inner harbor attractions. Only complaint is the parking- it is limited, and you will have to pay extra to park next door if you do not score a spot on premises.
Genuine Hotels.com guest review
3 night romance trip Aug 20, 2015
tim
US
4.0 / 5Excellent
"Pleasant stay"
Relaxing environment. A hotel/apartment kind of thing, with kitchen, small sitting area, bedroom. Clean, newer furnishings, and comfortable.
Genuine Hotels.com guest review
1 night romance trip Aug 6, 2015
Richard
US
5.0 / 5Outstanding
"Nice hotel for family vacation."
Big room with small kitchen. Walking to the wharf and downtown is 10 to 20 minutes away. Overall a very good experience and would stay again.
Genuine Expedia guest review
Other trip Aug 8, 2015
ken
US
3.0 / 5Good
"Nice older spot"
Wish I could give a higher score as the location is quiet and convenient and the staff really helpful. However the place is a bit old (and felt so)with no elevators upstairs.
Genuine Hotels.com guest review
1 night romance trip Jul 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Small classic hotel very convenient to the harbor!"
We stayed 3 nights at the Helms Inn and felt very at home. We had a car but did not really need it. The Helms Inn has 3 buildings and we stayed in the 3rd building. Per our request our room was away from the streets, facing a retirement home so it was very quiet. Our king suite had a small kitchen, air conditioning and 2 windows that opened. Our building was an 1948 apartment building that had been converted into being a hotel so was very stout and recently updated. We did not hear our neighbors at all. Do be advised that there are stairs in this facility, more for some units than others. Also there is a small fee for parking. We will return to the Helms.
Genuine Expedia guest review
Other trip Aug 2, 2015
Lynda
US
5.0 / 5Outstanding
"Great!"
Perfect location!
Genuine Hotels.com guest review
1 night romance trip Jul 28, 2015
Carlos
US
4.0 / 5Excellent
"Girls on the Move"
Our location was walking distance to the delightful Fisherman's Wharf that connected to a walking path that went into town. It was convenient to have a mini kitchen with full refrigerator, microwave, and dishes! Traveling for days a mini kitchen is a treat to enjoy. The only draw back was the worn exterior and the worn couch in the unit. All and all I would stay here again
Genuine Hotels.com guest review
1 night trip with friends Jul 14, 2015
A Traveler
US
4.0 / 5Excellent
We only spent one night there but the room was great, smelled delicious, had everything we needed and more. We will be coming back!
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
3.0 / 5Good
"Great location and nice to have kitchenette"
We enjoyed our stay and would recommend with a few notes of reservation: basically no air conditioning, no breakfast, and very small and uncomfortable beds. The room does have a seating area and kitchenette, but bedroom is teeny tiny. The area is great and we liked the older atmosphere. Nice courtyard and Beacon Hill is across street as well as Royal BC Museum.
Genuine Expedia guest review
Other trip Jul 9, 2015
A Traveler
US
4.0 / 5Excellent
friendly, clean, compact has kitchen if needed, could use a new mattress but that could be because we were not used to it.
Genuine Expedia guest review
Other trip Jul 1, 2015
love road trips
US
4.0 / 5Excellent
"Convenient, clean, and comfortable"
We had a suite, which was nice for spreading out a bit, and it had a good sized kitchenette, which was mostly wasted on us, as we only used it for our breakfast. (No continental breakfast included, though coffee available in lobby.) Layout of the suite was quirky, to say the least, with the bathroom sink opposite the kitchen sink. The bedroom was so tiny there was barely room to move around the king bed. The main room had an air conditioner (not everywhere does in Victoria), and a fan was available and needed for circulating air in the bedroom at night. Everything about the hotel was clean, from outside grounds to hallways to rooms. It was old but had been updated, though it is time for some cushion replacement on chairs and couch, as well as replacing the carpet in the bedroom. The neighborhood was great, with Beacon Hill Park just across the street, and the BC museum just behind (which is next to Parliament). Walking was easy, though the heat made it a little tiring to get to Fisherman's Wharf and meander the inner harbor area. Another plus for this is the low cost of nightly parking ($5 Canadian) and how close it is to the COHO ferry port - 5 minutes. Would definitely stay here again if I return to Victoria. The staff was most friendly and helpful on our arrival and departure. We didn't need their services in between, but can only assume they would have remained service oriented.
Genuine Hotels.com guest review
3 night romance trip Jun 25, 2015
Kay V.
US
5.0 / 5Outstanding
"Victoria's Best kept secret !"
Always a nice stay, in walking distance to everything.,coffee and cookies in the lounge, will store your luggage after checkout, nice and clean !
Genuine Expedia guest review
Other trip Jun 30, 2015
Richard
US
5.0 / 5Outstanding
"My new favorite Victoria hotel"
Kinda homey and pleasant and tucked just up away from the hubbub, but right across the street from glorious Beacon Hill Park.
Genuine Expedia guest review
Other trip Jun 28, 2015
Mary
US
5.0 / 5Outstanding
"Comfortable hotel, central location"
Nice room, spacious with kitchen for a great price.
Genuine Expedia guest review
Other trip Jun 25, 2015
Jill
US
5.0 / 5Outstanding
"Excellent hotel"
Everything was good. Good location, lovely room, very pleasant staff.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2015
Janet
US
5.0 / 5Outstanding
Excellent location, friendly staff. Walking distance to parks in downtown. Will definitely stay there again.
Genuine Expedia guest review
Other trip Jun 21, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
Right behind the BC Museum within walking distance to waterfront.
Genuine Expedia guest review
Other trip Jun 13, 2015
Shary
US
4.0 / 5Excellent
"Great Victoria base"
Stayed here before and after our West Coast Trail hike. The hotel helped with some of our logistics and held our extra luggage while we were gone. Nice big rooms with a kitchen and perfect central location for walking around Victoria.
Genuine Hotels.com guest review
2 night romance trip Jun 7, 2015
Philip
US
3.0 / 5Good
"good choice"
One night only, but everything was well done. Short walk to everything.
Genuine Expedia guest review
Other trip Jun 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Love Helm's Inn"
Just what we were looking for. Perfect location and comfortable room. We will stay here again.
Genuine Hotels.com guest review
3 night romance trip Dec 11, 2014
Mary
US
3.0 / 5Good
"Get the top floor"
Everything was great with the hotel but my advice is - ask for the top floor. We spent 3 nights listening to somebody walking around above us. I was pretty loud and annoying especially in the middle of the night.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Across from Beacon Hill Park"
We enjoyed our stay in Victoria at the Helm's Inn. Especially convenient for an extended stay is the washer and dryer off the lobby. The Beacon Hill Park across from the inn is beautiful. Downtown and waterfront attractions are an easy walk while bus stops to further out attractions are only a block from the inn.
Genuine Hotels.com guest review
5 night family trip Sep 17, 2014
Free to See the World
US
4.0 / 5Excellent
"Excellent Hotel - Well-Priced, Well-Located"
Been here several times before. Very well located - 2 blocks from Inner Harbor. Rooms are not fancy but are large and comfortable. Had a one bedroom suite with full kitchen. Staff are friendly and accommodating.
Genuine Hotels.com guest review
2 night romance trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Space & convenience"
Excellent location for visiting Victoria. Suites are perfect for a short of longer stay. Very comfortable beds. Staff was extremely helpful and friendly.
Genuine Hotels.com guest review
1 night trip with friends Sep 1, 2014
A Traveler
US
3.0 / 5Good
"Cheap and cheerful city centre spot"
Helms Inn is an older hotel and it feels like it. No elevators, fixtures are very old, corridors are narrow, etc. However, it's perfectly adequate, our room was large and had a little kitchen, and it's probably the best deal for it's location - a two minute walk to the inner harbour. Just don't expect luxurious or modern accommodations.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing!"
We loved the Helms Inn. Our room was large, quiet, and had a nice little kitchen. Very clean and airy, with a comfortable bed. The staff was very helpful, and the parking was convenient. The best? The LOCATION! we could walk to everything--the marina, downtown, restaurants, etc., including a lovely park right across the street. At such a reasonable price, we couldn't ask for anything better. Loved it!
Genuine Hotels.com guest review
4 night trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Don't let the outside fool you!"
Helm's Inn appears very plain on the outside, but if all the rooms are as nice as mine was in the #2 building then you are in for a very pleasant surprise. Spent only one night there during a quick visit to Victoria. I will recommend this hotel to all my friends.
Genuine Expedia guest review
Other trip Aug 11, 2014
Christine
US
5.0 / 5Outstanding
"Fantastic stay!"
We stayed at Helms Inn several years ago and it was nice enough that we decided to stay there again. We were thrilled to see they'd updated the rooms so it was better than ever! The location is great, the staff were friendly and helpful and the apartment-style room couldn't have been better. We'll definitely be back!
Genuine Hotels.com guest review
2 night trip Aug 6, 2014
Paul K.
US
5.0 / 5Outstanding
"Close to All Must See Sights"
This was a great value and ideally located in Victoria. Watch out for the raccoons.
Genuine Hotels.com guest review
1 night trip Jul 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Impressed Near the Empress"
This was a swell little hideaway near everything. If you are leaving early to catch the Coho, watch out for the raccoon family begging at the back door.
Genuine Hotels.com guest review
1 night trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"it's close to everything"
excellent location. clean. large rooms. i loved the kitchenette feature. helpful staff. it was a 5 minute walk to the pacific coach lines drop off/pick up. i'd stay here again and leave the car at home next time. only thing i wish was having a card key as opposed to a key-like device for the rooms instead.
Genuine Hotels.com guest review
2 night trip Jul 17, 2014
Ken
US
5.0 / 5Outstanding
"Close to sights in Victoria and connections."
We were interested in the main experiences and sights that Victoria is touted for. We were not disappointed. Most were within walking distance of the hotel. We were close to the ferry to WA state, and connections to transportation to take us to Vancouver. The staff were friendly and most helpful.especially in carrying luggage up several flights of stairs.
Genuine Expedia guest review
Other trip Jul 18, 2014
Johnna
US
5.0 / 5Outstanding
Our stay was lovely. The room was apartment-like and quite cozy with a quiet location. We would stay here again!
Genuine Hotels.com guest review
1 night trip with friends Jul 2, 2014
A Traveler
US
5.0 / 5Outstanding
"so comfy and artsy"
the rooms were sooo nice and clean, modern and comfy. the front desk man was super friendly and helpful and fun. it was a great hotel in the heart of everything and next to parks, the ferry and much more. def want to come again!
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
US
5.0 / 5Outstanding
"A sweet small hotel"
We stayed at this hotel for 5 nights and we liked it a lot. The location is excellent to many places. It is clean as well. Parking is reasonable and the staff helped me to find a spot to park when the lot was full one night. It is also cross the street from the Beacon Hill Park so we did running in the mornings. We will definitely stay there
Genuine Expedia guest review
Other trip Jun 30, 2014
Go Blue
US
5.0 / 5Outstanding
"Great homey hotel near Victoria's main drag."
We loved our stay at the Helms Inn. We stayed 10 days in Victoria. The purpose of our trip was to reconnect with 2 children & 5 grand kids we had not seen in 10 years!! Although all the kids were not in our room, it was great to be right next to the museum & so close to downtown & fisherman's wharf. As 1 daughter came in from near Langford, the son from Sooke, with spouses & kids. We could leave our car & walk to meet them or get picked up easily. In previous reviews I had read things like musty smell, no elevator, etc. The hotel smelled like a home to me! No dank dirty moldy smell or heavy cooking smells. You could tell the baths had been updated & kitchen was great for efficiency! I had never seen one in the USA with a stove & full size fridge. Just mini fridge & hot plate!! The only addition I would make is a few hooks on back of bathroom door to hang robes, etc. Maybe a few more clothes hangers for guests staying a longer time then a few days. It wasn't mentioned, that I saw, that there is a daily parking fee. But it was minimal & didn't bother us. But I know some people like to plan out all their expenses to the penny.
Genuine Expedia guest review
Other trip Jun 27, 2014
Joel & Monica
US
5.0 / 5Outstanding
"Great location"
Being across from Beacon Hill Park was wonderful=- we took walks everyday.
Genuine Hotels.com guest review
5 night trip with friends Jun 10, 2014
Trish
US
5.0 / 5Outstanding
"Great Stay!"
Wonderful hotel! We would definitely stay there again and refer it to friends. The location was wonderful, and the room was roomy and clean. We were glad there was a laundry facility and parking.
Genuine Expedia guest review
Other trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
We loved it! The room was comfortable, the staff was friendly and helpful, and the hotel was fairly close to downtown and all the main sights of Victoria.
Genuine Hotels.com guest review
2 night trip Apr 24, 2014
A Traveler
US
4.0 / 5Excellent
"Very close to landmarks in Victoria"
very good location to visit the must-see sights in Victoria. very clean and well maintained. It also has kitchen to cook your breakfasts.
Genuine Hotels.com guest review
1 night family trip Apr 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location and price"
The Helms is a very nice hotel located walking distance from the Inner Harbor. The room was cllean, comfy, and very well laid out. The only thing I would improve on is the pillows, they are too soft for me. Overall I would recommend to anyone and would stay again, but I'd bring my own pillow.
Genuine Hotels.com guest review
5 night trip Jan 8, 2014
A Traveler
US
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