All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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600 Douglas St, Victoria, BC, V8V2P8, Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 300 reviews)

  • Location
    Great location
  • Value
    Best value for money
  • Bar
    Bar is awesome
  • Comfort
    Rather comfortable
  • Amenities
    Bad amenities
  • Pool
    Bad pool
5.0 / 5Outstanding
"Nice stay"
Room was not cleaned one day...not sure why. Otherwise, good value and a great location.
Genuine Hotels.com guest review
3 night trip Nov 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Highly Recomended"
You ask too much. You want responses don't make it a burden.
Genuine Expedia guest review
Other trip Nov 23, 2013
Gerald
US
5.0 / 5Outstanding
"Location!"
Great location! Five min. Walk from inner harbor. Across the street from Beacon Hill Park. Modern, clean and very comfortable with kitchenette.
Genuine Hotels.com guest review
1 night trip Oct 6, 2013
Al and Kate
US
5.0 / 5Outstanding
We were pleasantly surprised as to how nice, clean, convenient and friendly this reasonably-priced Inn was. We walked from the Seattle Clipper easily to the Inn - and could walk everywhere from there as well. The Beacon Hill Park (kitty-corner from the Helms Inn) is a lovely place for an early morning or late afternoon stroll. We will definitely come again and encourage our friends as well.
Genuine Hotels.com guest review
2 night trip Oct 2, 2013
Judy
US
4.0 / 5Excellent
"Excellent Location for Reasonable Price"
I was really pleased for the location of the Helms Inn. It is very close to the harbor and the Museum of British Columbia, as well as a large municipal park. The facilities themselves (at least our room) were in very good condition. My biggest complaint is what can only be described as the bizarre location of our room. There were plenty of rooms located in more "traditional" parts of the hotel. Ours was located right off the lobby. The door to our room was sandwich in between the public bathroom and the lobby vending machines. It really limited our privacy. We had been concerned about noise, but it turned out not to be an issue.
Genuine Expedia guest review
Other trip Sep 10, 2013
Blaire
US
5.0 / 5Outstanding
"Great location, great service."
Helms Inn, Greetings and thank you. Your Hotel was just lovely, and we could walk to all the "Hot" spots, right from our room. We plan to visit again next year. Again, thank you for a wonderful stay. Sincerely, The Olson's
Genuine Hotels.com guest review
2 night family trip Aug 26, 2013
A Traveler
US
4.0 / 5Excellent
"Very convenient to downtown and the park."
Very kid friendly staff and a good family stay. Beacon Park is just across the street, the RBC Museum is in the back yard and and downtown starts a block away. Victoria is great for families- lots of kid activities. Helms Inn staff were very nice, the room amenities were apartment-like and everything was clean and fresh. THe only downside is the age of the buildingings. They're very well maintained, but the walls and floor/ceilings were old style thin. The first night and morning were a bit noisy overhead, but the rest of our stay was fairly quiet. With our 4 and 5 yr old boys in the room, I hope our neighbors thought the same.
Genuine Hotels.com guest review
3 night family trip Aug 8, 2013
Dave and fam
US
5.0 / 5Outstanding
"Great location and excellent boutique hotel."
We thoroughly enjoyed our stay at the Helms Inn. The rooms were surprisingly large and had small kitchens. Beds were great and service excellent.
Genuine Hotels.com guest review
2 night trip Aug 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice location, modern, large room with kitchenette"
We were very impressed with the renovation, decor, cleanliness, and the great location.
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
This hotel is nicely updated. The room I had was large and comfortable. The location was near everything we wanted to see in Victoria. I'd stay there again.
Genuine Hotels.com guest review
1 night trip Aug 7, 2013
Kris
US
4.0 / 5Excellent
"nice hotel closer to downtown"
it was nice hotel, had kitchen. only thing was the shower head, not enough pressure.
Genuine Expedia guest review
Other trip Aug 7, 2013
A Traveler
US
4.0 / 5Excellent
"Very convenient location"
Very good.
Genuine Hotels.com guest review
2 night trip Jul 13, 2013
A Traveler
US
4.0 / 5Excellent
"Great location"
We had the smallest size room. It was a little cramped. Had a king bed, kitchen with 2 burner stove, small refrigerator, sink, and dishes. Hotel is in a great location, 2 blocks from the inner harbor, next to the BC Museum and Beacon Hill park, and walking distance to many restaurants and shops.
Genuine Expedia guest review
Other trip Jul 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location, friendly staff"
My wife and I stayed for three nights prior to heading to Vancouver for Canada Day. First off, the location is perfect. It's right across the street from a large park, and within easy walking distance to the waterfront, and downtown areas, along with being a block from the Royal BC Museum and the buses to Butchart/etc. The staff was very friendly, and they easily dealt with a problem with our reservation dates. Although it's an older building, the room had newer furnishings. It was much larger than we expected, with a king bed and small kitchen. The only minor complaints I have are that the bed was only moderately comfortable, and the showerhead was one of those old designs which don't spread the water very well (and tend to waste water). Overall, though, a great place to stay.
Genuine Hotels.com guest review
3 night romance trip Jun 28, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to major attractions"
We stayed at the hotel for three nights. We were pleasantly surprised by its location – it was close to major attractions and bus stop (so we took a bus from Tsawwassen ferry terminal and to Butchart Gardens as we traveled without a car). Our room had full kitchen and nice view at the park.
Genuine Expedia guest review
Other trip Jul 8, 2013
Couple
US
5.0 / 5Outstanding
"Lovely quiet and convenient hotel"
My husband and I took the ferry and bus to Victoria, no car. This hotel was a quick 2 blocks from main charter bus station in town. It is 5 min walk from Parliament Building and downtown Victoria. It's on a quiet beautiful street. They have free coffee and tea and apples in lobby. The kitchen was great as we ate several meals in our room. There was a table with four chairs and separate sleeping room from living/kitchen area. There is a full grocery store about 12 min walk and we loaded up on breakfast and dinner foods. We had a toaster, microwave, stovetop, and toaster oven as well as coffee machine. The staff was friendly and very helpful. We would definitely stay there again. The fixtures were a little dated, but clean and functional. It is a great home base for exploring the lovely Vancouver Island.
Genuine Expedia guest review
Other trip Jul 7, 2013
Christine
US
5.0 / 5Outstanding
"Victoria Gem"
What a pleasant surprise this place was! Great location easy walking distance to the wharf/downtown but in a quiet residential area. We were concerned when we saw our room was off the driveway and sort of in the basement but inside, a gem with wood floors, nice kitchen, separate living and sleeping with door that closed! Couch in front room converted to bed. The four of us were very comfortable and only regretted we did not stay longer! Excellent value!
Genuine Hotels.com guest review
1 night family trip Jun 22, 2013
Jeff
US
5.0 / 5Outstanding
"Oasis within the Capital"
Great location, only a block from Empress and Parliament. Suggest middle building where rooms have kitchenettes and patio/balcony. Staff was great and room was very comfortable. Considering everything, this hotel offers great value.
Genuine Expedia guest review
Other trip Jun 28, 2013
Bill
US
5.0 / 5Outstanding
"Helm's Inn a Great Choice!"
Location, location, location, plus great amenities. Walking distance to ferry, downtown Victoria, and Beacon Hill Park, and Thrifty Food Market (nice!). Would definitely stay here again! Room choices with two double beds or a king, plus a kitchenette and tiny patio. Only negative was that the "living room" was a bit dark, and the pillows not terribly comfy. Minor issues compared to the over all quality and great price ($118 night). Service with a smile and sense of humor. Got everything I requested online- two rooms adjacent to each other on the first floor of middle building near the back- quiet location. I researched heavily on TripAdvisor and was not disappointed!
Genuine Hotels.com guest review
3 night trip Jun 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Nicely renovated inside - friendly staff"
Great value in a great location. Although the hotel is older, it has been recently renovated inside, so my room and the front lobby were really nice, more like a 4 star hotel. It could use some refreshing on the outside, but overall I was quite pleased, given the cost compared to other choices.
Genuine Hotels.com guest review
4 night trip Jun 12, 2013
Valerie
US
5.0 / 5Outstanding
"Nice location, especially for the price."
This hotel is located on the same block as the Royal B.C. museum, within walking distance of the local attractions. For the location, the price is very hard to beat. The facilities and staff were great, though the room was a bit cramped. Kitchenette includes basic dishes and cooking utensils. Again, unbeatable for its price.
Genuine Expedia guest review
Other trip Jun 11, 2013
Dan
US
4.0 / 5Excellent
"Great location for the $"
Helpful, friendly staff, great location for the $. Only issue was no elevator to our 3rd floor room
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
5.0 / 5Outstanding
"An Easy Walk From the Ferry"
It was a nice hotel that offered a kitchen for making your own meals. I found it very relaxing and close to down town area.
Genuine Hotels.com guest review
2 night romance trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
"A quiet homey hotel close to harbor attractions"
The Helms was a great place to stay. It was within easy walking distance to all the main Victoria harbor-area attractions. While it was not glitzy, it was very comfortable, quiet, and staffed with nice helpful people.
Genuine Expedia guest review
Other trip May 27, 2013
John
US
4.0 / 5Excellent
"mini condo"
loved having apples, tea, and coffee at the reception. walking distances to many attractions, including a museum parking lot away. oven, microwave, frig all very nice to have
Genuine Expedia guest review
Other trip May 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean, Big, Comfortable place to spread out"
This hotel was nice, the greeting staff were very nice, courteous and helpful. The room was great, big. Small kitchenette, dining table and chairs, reading leather chairs, and a comfy king sized bed. Some things are a little out dated but it is not noticeable as they go well with the cottage decor. Would much rather stay here than the Executive, or Bed ford Regency. The location is right next to the bus stop, restaurants, the parliament building, the inner harbor, and it all. A good value/quality to cost ratio!
Genuine Hotels.com guest review
2 night business trip May 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for the Price"
Close to all the sights in Victoria. At first glance, Helm's Inn looks a little seedy, but the inside was in good condition. The lobby looked like it had been updated recently and so did parts of the room. The room with beds was a little cramped, but definitely great for the price. Would book again and recommend to friends and family.
Genuine Expedia guest review
Other trip May 13, 2013
Jex
US
5.0 / 5Outstanding
"Great place to stay1"
I arrived on the ferry from Port Angeles in the morning and headed straight to the hotel. They locked up my bags and offered me information on Victoria and the surrounding area as well as a cup of tea! The staff was very helpful. our room was superb, the location is great for walking being less than 3 blocks from the museum, the Empress Hotel as well as Beacon Hill (across the street). Restaurants and shopping are in easy walking distance and the ferry is about 4 blocks away. Great time! Thank you!
Genuine Expedia guest review
Other trip May 8, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
The location is great. The room is big and modern but building itself is very old. Windows in room is not soundproofed, and all traffic noise from outside is heard inside, our nights were not pleasant in such condition.
Genuine Hotels.com guest review
2 night romance trip Jan 14, 2016
Evgueni
CA
5.0 / 5Outstanding
It looked exactly like the picture online. It was a great stay and a nice getaway. Will book another stay again
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2015
Connie
CA
3.0 / 5Good
"Clean and comfortable, but thin walls"
The room was very spacious and clean, and staff were helpful and friendly. However, walls are very thin, as both next-door neighbours and traffic on Douglas Street could be heard with ease (even with windows closed). Parking is very tight, and poorly lit. Recommended if some noise isn't a deal breaker, but not recommended if you're a light sleeper.
Genuine Hotels.com guest review
1 night business trip Dec 1, 2015
A Traveler
CA
5.0 / 5Outstanding
"LOVED IT!!!!"
We have stayed here before. LOVE IT!!! Great location, spacious clean rooms, can walk to shopping, restaurants, museum, waterfront etc.
Genuine Hotels.com guest review
1 night romance trip Nov 23, 2015
Lance
CA
5.0 / 5Outstanding
"Great location, very comfortable"
Room was large and very comfortable.
Genuine Hotels.com guest review
1 night romance trip Nov 4, 2015
A Traveler
CA
5.0 / 5Outstanding
"A Hidden Gem"
A hidden gem. Directly behind the Legislature Building. I nice quiet area, but everything is in walking distance. A great property for a long stay.
Genuine Hotels.com guest review
1 night business trip Nov 3, 2015
Thomas
CA
5.0 / 5Outstanding
"Well appointed for a good price"
Staff is friendly and helpful and the room was large, clean and comfortable — great for a family. The room was attractive and well appointed as well, not garish or stark. The location is convenient and is next to the beautiful beacon hill park. For a reasonable price, the Helm's Inn offers a room and service comparable or better to a much more expensive luxury hotel.
Genuine Expedia guest review
Other trip Nov 3, 2015
A Traveler
CA
4.0 / 5Excellent
"Old hotel nestled in the heart of Victoria city."
Charming old hotel nestled in the heart of Victoria. Super staff that make you feel very homey and comfortable. Easy walking to all the downtown attractions Great stay
Genuine Expedia guest review
Other trip Oct 30, 2015
A Traveler
CA
5.0 / 5Outstanding
"Excellent Accommodation"
Front desk staff are friendly and helpful. No, there is no swimming pool, but the room my husband and I stayed at was quite big and very clean. Nice to have a little kitchen! Save money from eating out....I'd recommend this room to anybody.
Genuine Expedia guest review
Other trip Oct 22, 2015
Woolfer and Gem
CA
5.0 / 5Outstanding
"Great Price for Comfortable Hotel close to Harbour"
We had a great time exploring downtown Victoria with Helms Inn as a base. The location is convenient for walking and bus travel. Room looked out over Beacon Hill Park. Loved that fresh coffee was always available in the lobby and the room had a full kitchen.
Genuine Expedia guest review
Other trip Oct 15, 2015
Dave
CA
5.0 / 5Outstanding
"4/5"
good but little cold
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2015
A Traveler
AS
3.0 / 5Good
"Comfortable middle of the road motel"
Location is excellent - right next to the world class museum and easy walk to the Parliament buildings and the waterfront. My room - rather 'suite' - had a kitchen and lounge - all very comfortable.
Genuine Expedia guest review
Other trip Oct 13, 2015
Summerrain
AU
5.0 / 5Outstanding
"So close to many attractions."
We had a suite with full kitchen and hadn't even asked for one! King size bed too! We were able to walk around and see the Parliament buildings, the Empress hotel and the harbour. So close to everything. The bus terminal is also only a couple blocks away and you can get a bus to the ferry from there.
Genuine Expedia guest review
Other trip Oct 4, 2015
Carol
CA
5.0 / 5Outstanding
"Good value hotel"
This hotel offers good value for money. While the communal areas are a little dated, the room was spacious, well equipped and the bed was very comfortable. Excellent shower and plenty of bathroom provisions - even make up remover wipes!Good location close to the parliament buildings and harbour.
Genuine Hotels.com guest review
1 night romance trip Sep 24, 2015
Heather
GB
5.0 / 5Outstanding
"Very cozy atmosphere"
Had a very nice stay. Would stay again if we return to Victoria.
Genuine Expedia guest review
Other trip Sep 26, 2015
A Traveler
CA
5.0 / 5Outstanding
We have stayed before long term and it has always been a nice place to stay. It had been updated since our last visit.
Genuine Hotels.com guest review
1 night romance trip Sep 21, 2015
Maxine
CA
4.0 / 5Excellent
"Value for money"
Good location for sightseeing. Fairly quiet at night. We had family room for 2 couples but room quite small. Comfy though.
Genuine Hotels.com guest review
2 night romance trip Sep 16, 2015
Patricia
GB
5.0 / 5Outstanding
Staff were very friendly and the room was great! The hotel is also close to downtown (walking distance). I would highly recommend it. :)
Genuine Expedia guest review
Other trip Sep 9, 2015
A Traveler
CA
4.0 / 5Excellent
"Perfect location !"
Great room and comfy bed ..close to everything ..only issue was, we were out most of the day and still noone came to clean our room ..we had to ask for fresh towels.. Otherwise it was great and most staff were helpful and friendly
Genuine Hotels.com guest review
2 night romance trip Aug 29, 2015
Leslie
CA
5.0 / 5Outstanding
"Convenient to downtown"
I love being so close to downtown Victoria and walking the area - James Bay and Cook Street Village with Fort Street just a little further - great place to walk. Very quiet and great place to stay - very courteous staff that's been there a long time.
Genuine Hotels.com guest review
6 night trip Aug 24, 2015
A Traveler
CA
2.0 / 5Fair
"Room not clean"
Dirty room, trashcans from previous guest nötig emptied. Cleaning only superficial. Room was very smelly.
Genuine Hotels.com guest review
1 night trip Aug 28, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great location in Victoria, large but Loud rooms"
Great hotel right near beacon hill park and nearby to the waterfront and fairmont. Rooms are very spacious. Only issues were the noise between rooms was loud, the walls were very thin and the A/C was only in one room so in one of our rooms the bedroom was cold and the living room was hot and the other room was vice versa. Great price for rooms with full kitchens.
Genuine Hotels.com guest review
1 night family trip Aug 24, 2015
Staci
CA
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