I have stayed at Helm's Inn twice and have been very pleased both times. The location is perfect for walking downtown, to the park, to the beach, or just around the beautiful neighborhoods. But they also have parking if you need a car. There is no restaurant on sight but there are plenty within walking distance. The staff were always pleasant and helpful. […] The housekeeping staff were very helpful and were happy to do as much or little as you needed on your schedule. The apartments were very clean and had what I needed. Read moreGenuine Hotels.com guest review
"Well located in Victoria"
Staff attentive, friendly and accommodating. Small intimate feeling. All special requests made when booking the room were honored. Well located. Reasonable walk from Victoria Clipper dock but a bit of a challenge if you have substantial luggage (Taxi fare-$7.50). Close to Inner Harbor, near down town district, auto rental agencies a couple blocks away […] and across the street from Beacon Hill Park with beautiful trails to the eastern island shore. Tidy, well appointed but bathroom cramped, and furniture arrangement awkward. More operable window needed. Top floor interior room quiet. Read moreGenuine Hotels.com guest review
Our room was a little small, but very clean and well appointed. We were surprised by a parking fee when we checked out.Genuine Hotels.com guest review
"Beautiful room and great location!"
This hotel was really a pleasant surprise. I took the ferry from Seattle to Victoria and this hotel was so conveniently located that I could walk to everything. The room was very large with a full kitchen so I could eat in if I chose to do so. I loved it and would definitely stay there again.Genuine Expedia guest review
As others have mentioned, this was really a great find! So close to everything, yet quiet. Best of all were the beds - they were so comfortable - even the rollaway! It is very unusual for this family to find sleeping arrangements that are as good as home! The space was ample for our family of 4 (including two 'adult' children)! The kitchenette fully […] enabled us to cook breakfast each day. The only thing we would have wanted was an extra mirrored area/desk/table for someone to use while others are using the washroom! Read moreGenuine Hotels.com guest review
"Good for a family vacation"
It combines the comforts and convenience of a hotel with the feeling of a smaller inn. Excellent, close-in location.Genuine Expedia guest review
"Perfect location for Victoria vacation"
This was our second visit to Helms Inn and we definitely would stay there again. We love to walk, and it was easy to get to downtown locations in Victoria. Our recently refurbished room was very comfortable as well as being very attractive. The staff was helpful and accommodating.Genuine Hotels.com guest review
"No car needed."
Perfect location, next to the BC Museum and 2 blocks from Parliment. We walked everywhere. Roomy rooms and nice lobby and patio area to relax if needed.Genuine Expedia guest review
The hotel is conveniently located within easy walking distance to the Inner Harbor, museums, Parliament and Beacon Hill Park. We would stay in the hotel again.Genuine Hotels.com guest review
"Best kept secret in Victoria"
The Helm's is a lovely hotel in a very nice section of Victoria......Very close to the inner harbor and the B.C. museum. A short walk to a food store where we bought food and drinks to stock the kitchenette.......The room was very spacious and the bed was comfortable......We took a walk in Beacon Hill Park which did not dissapoint and was across the […] street from the hotel.......Loved the hotel and loved Victoria Read moreGenuine Expedia guest review
"Convenient Hotel for ferry travelers"
Helms Inn is a great place to stay when visiting Victoria. It is conveniently located to the ferry and all downtown attractions. The only complaint about our stay was on one day when insufficient towels were supplied and we had to ask for more. But we received an immediate response for our request for more towels.Genuine Expedia guest review
"Great location, comfortable at a reasonable price!"
Clean, quiet, comfortable accommodations in a great location close to ferries, museum, parks, buses, and other attractions. We'd definitely stay here again!Genuine Expedia guest review
The Helms Inn was the perfect place to stay during our recent visit to Victoria. Even though it was right downtown, we weren't bothered by noise. The staff was very helpful and courteous. The rooms were clean and comfortable. The only downside is that our room had very little space around the beds, which were in a separate room from the kitchen area, […] couch/sofa bed. Read moreGenuine Hotels.com guest review
"Great getaway hotel"
I loved this hotel. It was quiet and clean. In walking distance to everything in town but just far enough away from the busy streets that it was peacful and quiet. The beautiful park across the street was perfect for a morning jog and an evening stroll.Genuine Expedia guest review
"close to downtown and harbor"
no elevator ... lugged bags up three flights of stairsGenuine Hotels.com guest review
"Dated room in a great location"
Great location, one block from Royal BC Museum; 2 blocks from harbor; walking distance to restaurants, shopping and activities. Room was very dated except for kitchen which was modern and new. Room was clean and spacious. The plumbing was a little loud and you knew when others in the hotel were showering etc. The hotel was in the process of updating […] the beds when we were there but our was not done yet. The bedding and pillows were dated. All that said, this hotel was a great price for the location. Read moreGenuine Hotels.com guest review
It's convieniently located within walking distance of everything you need. Shopping, dinning, and entertainment. The staff was very helpful, kind and very knowledgable.Genuine Expedia guest review
comfortable and pleasantGenuine Hotels.com guest review
We loved having not just a microwave but fully functional kitchen, and we were right next to the museum and so close to the inner harbor. Can't ask for more. It's not all brand spanking new, but that mattered less to us that the opportunity to have what was essentially an apartment for so reasonable a cost.Genuine Hotels.com guest review
"Beyond our expectations"
We thoroughly enjoyed our stay at the Helms. The hotel across the street was full so we booked at the Helms for a lower rate expecting less. However, we later remarked that we were happier at the Helms than we would have been inn the high rise. The staff went out of their way to accomodate us and the room was just what we needed with a little kitchen, […] sitting area and separate bedroom. The location is terrific.... we walked to all the sites we wanted to see while in Victoria (except Bouchart Gardens which is outside of Victoria but definitely a must-see if you go). Read moreGenuine Hotels.com guest review
"Hidden gem in Victoria"
What an absolute gem! Very central to the Inner Harbor area (just a few blocks away), so you can walk all day but you're never very far from home. The beautiful Beacon Hill Park was kitty corner across the street. The hotel is very home-like, clean and neat, with friendly staff and always a good morning or good evening. I think we were upgraded, as […] we had a room with a FULL kitchen when we were only expecting a 'fridge and microwave, and we were so appreciative of that. The beds were comfortable, the maids did a great job keeping everything clean, and we had a wonderful stay. I think the only thing we might nitpick about is the traffic noise, but that was really only during the day, the nights were quiet and peaceful. We would definitely recommend Helm's Inn to anyone going to Victoria for a trip, it was a real home away from home for us. Read moreGenuine Expedia guest review
Noisy on Douglas St. I'd request a room in back another time. Temperature of the room was way too hot, even with thermostat turned right down....opened windows helped. Kitchen was well fitted-out. King bed was great. Wonderful location for walks in the park, museum, James Bay Village, etc.Genuine Hotels.com guest review
"Not bad for that price"
Facilities are kinda old but still working. Should work on their cleaning and noise isolation.Genuine Hotels.com guest review
Very convenient location, close to family location and close to Harbour Air. Very reasonable price.Genuine Hotels.com guest review
"2 day break"
Hotel was in excellent location. Family run. Close to local attractions. Accommodation had bedroom in separate room with another room for dining /kitchen area. Cooker fridge and microwave. Only downside was it was quite noisy with traffic noise and pedestrian crossing bleeping fairly early in morning. Also hairdryer not very powerful and took forever […] to dry hair if a woman Read moreGenuine Expedia guest review
"Great location, great value!"
The Helms Inn appears to be an older hotel but we were pleasantly surprised when we got to our room. It was very clean and comfortable. The staff were all very friendly and the location was wonderful. Only minor complaints are lack of storage in the bathroom and some traffic noise from the street. Great value compared to many hotels in the same area! […] Great value compared to many hotels in the same area! We would stay here again. Read moreGenuine Expedia guest review
Awesome time. Great place to stay. Cheap and good location.Genuine Expedia guest review
This was our first time staying at the Helms Inn. it was so convenient to downtown Victoria. The room was spacious. it was a treat to have a kitchenette. Because it was close to downtown, there was a certain amount of nighttime noise. Next time I would request a room at the back. Ww will come back though.Genuine Hotels.com guest review
"Very Good hotel, well equipped and centrally situa"
Enjoyed hotel & Victoria. Very central location, good for exploring and going out in evening. Room was comfortable and well equippedGenuine Expedia guest review
"Downtown Hotel Close to Victoria's Sights"
We arrived early to find our room almost ready. After a short walk we were able to check in. We met friends staying at The Empress. We went to dinner at a restaurant within easy walking distance. This hotel has character, is close to a lot of the tourist sites in Victoria. We are able to park our car, know that it will be safe and walk to anything we […] wish. Imax is right there as are the Parliament buildings, the Inner Harbor, the Empress, Miniature World and the park. It satisfies all our needs. Read moreGenuine Expedia guest review
"everything we need is just walking distance."
A nice getaway....comfy beds and pillows...very adequate kitchen. Nice to have a separate bedroom for such a reasonable price, too. The outside of the building needs painting and more attention to sweeping up dead leaves etc. in the grounds. The gardens need attention. However, it is just perfect for proximity to shops, theatres, Beacon Hill Park, the […] waterfront, the Provincial Museum etc etc. We have stayed there before and would do so again. Read moreGenuine Hotels.com guest review
"Will Stay Again"
This is an older hotel with no extra amenities, they're not needed. Because of the great location, everything you need is close by. The room was spotless and the front office staff was friendly. We were able just to park the car and walk wherever we needed to go. The bed was very comfortable. I've paid a lot more at other hotels and had less room and […] poorer sleep. Will definitely stay here again. Read moreGenuine Hotels.com guest review
"Great hotel close to the Inner Harbour"
The hotel was friendly and accommodating. The rooms are updated and spotless. An easy place to call home during our stay.Genuine Expedia guest review
"hotel close to everything"
This was a good place to stay everything was close by. The only thing we found strange was no kettle or toaster yet had a kitchen. You could get coffee in the foyer. Good value. We are a couple of oldiesGenuine Expedia guest review
Although our room appeared to be updated, it's an old hotel with lots of cracks and creaks. Our room was ground floor with windows opening onto the parking lot, surprisingly it wasn't noisy. Bedroom was very small and double beds were comfortable but hard to share with another adult. Living room very small, but adequate since we didn't spend much time […] in it. Definitely not a bells and whistles Inn, but would stay again based on price and location. Read moreGenuine Expedia guest review
"Huge room with kitchen facilities"
A great room, large and comfortable. They even had a puzzle and tea and coffee in reception which was a good relaxing touchGenuine Hotels.com guest review
What we love best is the centralized location.Genuine Hotels.com guest review
We go biking in the Victoria area every July. There is a locked storage area for your bike. The hotel is located next to the museum. How much closer can one be? Genuine extra service is provided! I'm sure that's their motto. Chris even remembers who we are. Absolutely LOVE the Helm.Genuine Hotels.com guest review
"Nice hotel close to inner harbour and beacon hill"
Booked this hotel because it's affordable and in a great location. We were surprised at how nice the rooms were when we arrived. The hotel has been renovated recently and the pictures on the website are not updated. Our room was in the Parkside building and was very modern and comfortable. A well equipped kitchen with granite counter tops, good size […] fridge and stove, small eating and living area and a separate room with two double beds. We even had our own private balcony. Very quiet at night. Great price and great location. We will definitely be staying there on our next trip to Victoria! Read moreGenuine Expedia guest review
"Great little hotel. Location can't be beat!"
We weren't expecting much because of the reviews we read. Were we pleasantly surprised! We had a nice bedroom, a kitchen that was fully equipped and a nice little den/dining area. I will definitely stay here again. The location is right behind the BC Museum and the Parliament building and only a couple of blocks from the main waterfront. Beacon Hill […] Park is right across the street. Fabulous location! There is a nice little tea house/ restaurant right down the street. This is definitely a little known gem. FYI, I have no affiliation with this hotel except that we loved staying there. Read moreGenuine Expedia guest review
"Comfortable, welcoming home base"
I'm not sure why the Helm's Inn only rates 2 stars because this is a nicely renovated, comfortable hotel right in the heart of Victoria! It was great to have a full kitchen to take advantage of and the king size bed in my suite was very comfortable. A shout out to Chris at the front desk, who was wonderfully professional, helpful and positive throughout […] my stay. I see lots of mentions in other reviews of the spaciousness of the rooms but mine was pretty compact, even cramped. I requested a room on the first floor but wasn't expecting to face right onto the street, OR be right off the lobby! So I would not recommend Rm 116 as it seems to be a conversion of office space into a small, oddly laid out, and noisy (street noise) room. My other complaint is that the daily housekeeping was hit and miss, with items not replenished, inconsistent service (washing the dishes, or not) and on the fourth day, my sheets were not changed as per the policy and my bathroom sink not even cleaned. Even with this complaint, though, I would still recommend Helm's - just get a quieter room facing the inner courtyard as others suggest. Read moreGenuine Hotels.com guest review
Old building. Thought people on floor above would come pounding through the ceiling. Insist on a top floor only, otherwise, you will only sleep when your neighbours do.Genuine Hotels.com guest review
Good except for the lack of an elevator.Genuine Hotels.com guest review
"Comfortable hotel close to everything"
Parked the car at the hotel for the entire 3 days. Museums, beautiful gardens, shops, nearby "village" districts, and even the shopping malls were all within easy walking distance. Shopping in Victoria was extraordinary. Lots of made in Canada or USA items and garments. The weather was warm and dry. - perfect for walking in the huge park and along the […] sea shore. Read moreGenuine Expedia guest review
very nice place to stay, kitchenette was great although we never got to use it. Spacious room, nice staff.Genuine Expedia guest review
"Nice hotel close to downtown as well as the beach."
I was attending a conference and this hotel is 5 minute walk from the conference center.Genuine Expedia guest review
"Clean and such a perfect location!"
Second time I stayed there and I will be back! It was clean comfortable and the staff friendly. It is close to downtown and near everything.Genuine Hotels.com guest review
"Good Price, Great Location"
Helm's Inn is located very close to downtown, James Bay, Cook Street Villiage - all of which are in easy walking distance not to mention that it is directly across the street from Beacon Hill Park. It is in a fairly quiet location which was nice since the windows opened in our room to let in fresh air which is always a big plus for me. We were very […] pleasantly surprised with the decore, space, kitchen area, and layout of our room, especially given the price and more so the price in comparison to other downtown area hotels. Our room could have used some extra cleaning attention but then I tend to notice this type of thing as I am a self-employed home cleaner. I would suggest some deep and more detailed cleaning be done in the off season perhaps? My husband didn't notice the things I did so I would say that overall the room was clean enough. The grounds could also use a bit of attention - gardens weeded and grass mowed - but while we both noticed this, it did not effect our enjoyment during our stay. My comments above aside, we would happily return to the Helm's Inn next time we are in Victoria without hesitation. Read moreGenuine Expedia guest review
Fabulous! Clean room with all amenities including fully stocked kitchenette! Close to everything and easy to get to. Convenient parking and don't miss out on a visit to Beacon Hill Park right across the street!!Genuine Hotels.com guest review
Great place to stay. Will definitely stay again. Only fault was parking.Genuine Hotels.com guest review
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