"the business needs to do better"
Spa baths are dirty and need sanitizing, when adding bubbles you can see the dirt that exist in the tub. The coffe maker was dirty and whit cover had a few yellow stains. This was my first experience and I wasn't fully satisfied with the room. Not good at allGenuine Hotels.com guest review
it was excellentGenuine Hotels.com guest review
"a wonderful stay"
Enjoyed every minute! Service was great and staff helpful and friendly.Genuine Hotels.com guest review
We've stayed here before and found the location and this hotel to be very nice. Our room slept 5 comfortably with two queen beds and a sofa bed. Very spacious.Genuine Hotels.com guest review
"Wonderful family hotel"
Great stay in a wonderful neighborhood. Thanks for having the moral courage to display a Christmas tree and Merry Christmas banners outside with the Happy Holidays banners. Had a great two-day family stay visiting St Louis the week before Christmas. The 2-bed, sofa room is spacious. Great location to STL and a wonderful location for dining and entertainment. […] Walking distance to many restaurants and shopping. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"A pleasant surprise"
We decided to stay here last minute during a leg of our road trip and it was a great choice. The staff was friendly and helpful. Rooms were very large and clean. The WiFi was free and very fast. Breakfast was an actual breakfast and not just a danish. The fitness room and indoor pool looked although we did not use them. Lastly this hotel is located […] near a lot of great restaurants and shopping. I would definitely book here again. Read moreGenuine Hotels.com guest review
Room was large and most comfortable Nice selection for breakfastGenuine Expedia guest review
breakfast from 6am till 10am. we arrived downstairs for breakfast at 8am to find no eggs and no coffee. very bad breakfast and no service for it.Genuine Hotels.com guest review
Hotel was overall wonderful, except for TV rebooting every 15 mins. But nice place to stay and would consider staying there again.Genuine Hotels.com guest review
"Very nice staff, nice room, clean and quiet."
Staff was very pleasant upon arrival. Informing. Easy to find, right off the interstate. Good location for shopping and restaurants. Clean rooms. Large rooms, not tight and overly packed with chairs and tables. Easy to hook up online. Nice beds...could have better pillows, but had plenty.Genuine Expedia guest review
The hotel was great!! The only thing was the front desk was not concerned about the noise level of the room next to us at 11pm. When we talked to manager in morning he really didn't care either.Genuine Hotels.com guest review
"Nice Hotel, staff needs to be more helpful"
This is a nice hotel, in a good location. There are plenty of dining options nearby. The bed was comfortable, and the room was spacious. I checked in at around 9:30 PM and was told breakfast started at 6:00 AM. When I mentioned that I had to leave by 5:30 AM, I was told that I could get a to-go breakfast. It wouldn't be much, just a granola bar and […] some fruit, but better than nothing. Flash forward to 5:30 AM. Someone had parked their vehicle in a way that my truck was blocked in. I could not get out. We complained to the man working at the front desk. It turns out - it was HIS CAR!! And, he flat out refused to move his car! He would not give us his keys so that we could move the car! After several minutes of pleading with him, he agreed to move his car. When he came back in, I asked for my breakfast (that I had been promised). He refused to give me anything, and said that they don't do that. I got in my truck and left, feeling disgusted about the way we were treated that morning. Read moreGenuine Hotels.com guest review
Staff fantastic! Room well worn and not clean.Genuine Hotels.com guest review
Close to shopping, restaurants, but out of the city. Not far to Busch. The room was very quiet, clean, good size. Would stay here again.Genuine Hotels.com guest review
"Comfort Suites-Fairview Heights"
Very nice hotel, good location close to the interstate, and within walking distance to a variety of restaurants! Only downfall, we reserved a room with a hot tub, and it was just a little bigger tub in the tub/shower with jets. (Not our idea of a hot tub room) Otherwise, we were very satisfied!Genuine Hotels.com guest review
The hotel was very nice and clean.Genuine Hotels.com guest review
Repeat stays...always quite satisfied with location, convenience and staff attention to details.Genuine Hotels.com guest review
"Comfortable and Quiet"
Very pleasant stay. Room was very clean and smelled fresh. Breakfast was hot and had good variety. Definitely recommend staying here.Genuine Hotels.com guest review
"Great Place to Stay!"
This is a little hotel with very nice amenities! It is clean and the staff is great. The breakfast in the morning is also great! Would recommend his hotel to anyone.Genuine Hotels.com guest review
It was just an over night stay but it was very comfortable. The breakfast was also very good, althought the gravy tasted a little off. I ended up having waffles so no big deal. The only small concern I had was the pool was a little cloudy and the color was off. When I asked the staff about it they said the pool guy had just changed the chemicals in […] the pool and had been testing it twice a day and the levels were fine. The chlorine smell was rather strong, but we swam anyways as this was the first time this summer my kids had a chance in a pool at all. Over all this was a nice hotel. Read moreGenuine Hotels.com guest review
Acceptable hotel for the money. The room and hotel in general were not quite as clean as I would have preferred, The room was very quiet especially considering that the hotel was nearly full for most of our stay. The breakfast was good. Coffee served was quite good. Located close to many decent restaurants. We were in a room with 2 double beds and a […] sleeper sofa. A little small for my wife and I and our 2 young adult children. Read moreGenuine Hotels.com guest review
"Staff was phenomenal"
We had a fantastic time here. Our family of six slept comfortably in one room. Though the pool is smallish, it was the perfect depth for my youngest kids. Breakfast was delicious, though it was crowded and we waited a little for some food. Staff was phenomenal! Hardest working nicest staff I've seen. Definitely worth the stayGenuine Expedia guest review
"Great hotel, great location"
We stayed here on our way to Chicago. The hotel is conveniently located right off of the highway. There are a lot of restaurants in the area. The gal who checked us in was very friendly. The room was clean & comfortable. We were traveling with a 4 1/2 month old and we felt very safe & comfortable here. We would stay here again if we are ever in the […] area again! Read moreGenuine Hotels.com guest review
"Conveniently located in downtown Omaha"
Seems to be a very new hotel, simply but nicely decorated. Very clean, excellent breakfast. Bedding was comfortable, the room was adequate in size for 4 people but we had indicated there would be 3 adults and 3 children and they gave us a room with 2 double beds only. It would have been nice to have also a sofa bed and a fridge. All in all, we liked […] it a lot, especially since we only stayed one night. Read moreGenuine Expedia guest review
After driving for more than 5 hours we were ready for a quiet place to relax. This place was great. Location was fantastic, easy on and off the Interstate and many places to eat. Lobby very clean, hotel staff friendly and helpful. Rooms a great size for the price. Beds nice and comfortable. Only complaint is that the free breakfast was not very good. […] The bacon was so thin you could see through it and grease was dripping off it. Overall we would stay here again, but skip the breakfast. Read moreGenuine Hotels.com guest review
"Even better than we expected!"
Wow, a pillow choice, soft and firm! I usually take my own pillow, but forgot this time, and the hotel firm pillow was perfect. My husband haad the soft and he was happy too! We went to Fairview Hieghts to catch the Redbird Express bus to the Cardinal game. Last year we stayed at another hotel across the street, and there was highway noise all night. […] Not here! Our room backed up to a wooden area--all quiet Wonderful! Read moreGenuine Expedia guest review
Pool was do strong with chlorine my kids couldn't swim for longGenuine Expedia guest review
"Good stay in a suburb of St. Louis"
We generally do not stay in big cities, so this was our choice for our activities in St. Louis. The traffic into town was pretty bad do to construction, but that seems to be the case everywhere. Our room was nice, the staff was friendly, and the location had shopping and restaurants available. Not sure if I would stay here with plans in STL again, but […] fine accommodations. Read moreGenuine Hotels.com guest review
i was a little disappointed about the HOT TUB. but over all it was nice clean and comfortable. it was a nice place to stay. Also breakfast could of been a little better but i was good though just needs a little more work.Genuine Expedia guest review
The staff was very friendly. Hotel is clean and seems well maintained. The beds are very uncomfortable however. Also, the pool is incredibly small. The free breakfast was OK. This location was easy to locate right off a main highway. It was easy to get back and forth to St Louis but was a little further away than I normally would like. Never had any […] traffic delays of any kind, but the potential is there for that it seems. Read moreGenuine Hotels.com guest review
Hotel was OK for a two night stay. We were visiting St. Louis. Hotel is 20 minutes away. Breakfast was OK, free is good. Only drawback was I could smell a dog had been in the room before us. Overall though it was OK.Genuine Hotels.com guest review
Close to all kinds of restaraunts and shopping. Nice area, felt totally safe. The bed and pillows were so comfortable. Wish I could have taken them with me! Will definately stay there again if I happen to be in the area.Genuine Hotels.com guest review
I wanted a hotel outside of the city. This was a great choice as it was easy drive to the Arch. Lots of shopping and restaurants near by. It was a large room, great pool, gym, and breakfast.Genuine Hotels.com guest review
"Great place !"
Awesome place to stay !Genuine Hotels.com guest review
"Good value for the money"
Hotel was very nice and good value for the money, it is a little older but the staff does a good job of keeping everything in good working order and clean. The pool room could use a facelift for cosmetic appeal, but was clean and good sized. Breakfast was great, it offered more than a normal continental breakfast (biscuits and gravy, eggs) and the blueberry […] waffles option made the kids happy. The attendant did a wonderful job of keeping everything stocked and hot (or cold) appropriately. Read moreGenuine Hotels.com guest review
Wonderful space. Rooms large enough to accommodate my large family.Genuine Hotels.com guest review
"Clean and Comfy"
The room was clean and spacious. The breakfast was very good. Can't really think of anything negative to say about the experience.Genuine Expedia guest review
"Comfort Suites is a good choice on a budget"
We had a king suite with sofa bed for our children 5 and 2, which I am glad is an option as the youngest is not quite safe on a higher bed. We thought the room was very clean, and the tub is a jacuzzi (which I didn't get a chance to use). The pool was small but my kids loved it (no hot tub there). The free breakfast was very good, lots of options and […] good quality. I am a coffee drinker and the coffee was great. We stayed at one other hotel on this trip and this stay was MUCH better than the first. Read moreGenuine Expedia guest review
"Close to great golf courses"
We enjoyed our one night stay. The room was very good, the staff was friendly. The only negative was the breakfast. Not too good. But we would stay again.Genuine Hotels.com guest review
great hotel. Great location. Would recommend to stay thereGenuine Hotels.com guest review
We really liked this hotel. The rooms were clean and the staff friendly. We would stay here again.Genuine Hotels.com guest review
"Very nice stay and great breakfast."
Very nice and quiet. Kids friendly and an ample hot breakfast. All around great stay.Genuine Expedia guest review
Comfortable stay. My only complaints are that the pool seemed overloaded with chemicals and the bathtub in our room had hair in it.Genuine Expedia guest review
"Very friendly and helpful staff"
The staff was excellent and very helpful. The room was clean and convenient. My only complaint was the a/c didn't work very well.Genuine Expedia guest review
Had a wonderful vacation in St Louis! The staff recommended day trips for my family to take!Genuine Expedia guest review
"Good place to stay"
This was a great trip. The hotel was clean and comfortable. Not too far from all of St Louis attractions. Also lots of shopping and great restaurants around it.Genuine Hotels.com guest review
We stayed there the night before a baseball game just so we didn't have to deal with staying in STL. Great place. We will be back.Genuine Hotels.com guest review
Low Water pressure in Sink. Beds where to soft. Elevator was to slow. Attendant at front desk needed help during check-in, to many people in line and they had to answer phone too.Genuine Hotels.com guest review
Great hotel for the price. Sink in our room was slightly broke and even house keeping said they've turned it in multiple times and it's still broke.Genuine Hotels.com guest review
"Great staff, needs maintenance"
Staff were friendly and helpful and breakfast was free and very good. We weren't expecting the world, but were disappointed at the look of many spots in the building. Our room carpeting was very stained, the building stairway smelled dank, and the pool rail was wrapped in duct tape.Genuine Expedia guest review
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