Rugs had some visible stains and appeared dirty. We were put in a handicapped room and the bathroom was just OK. There were visible cracks, etc in floor and around shower (probably due to age). It was clean but did smell like disinfectant. Beds were comforable and clean - no problems there. Service was fine -staff attentive and friendly.Genuine Hotels.com guest review
"We do not recommend"
We can overlook the dated decor and furnishings but cleanliness is another matter. The carpet in our room was badly stained, there were chunks of grout missing around the shower area and there were clumps of hair on the bathroom floor. We tried accessing the fitness room in the morning when it was supposed to be open, we waited at the front desk for […] over ten minutes but could not get anyone to come to the desk. We finally found someone in a back room off the dining area to open it. Overall a disappointing experience. Read moreGenuine Expedia guest review
Clean room, friendly staff. Short stay but we enjoyed it and would stay againGenuine Hotels.com guest review
Bed was very Comfy. Room was clean and tidy. Nice breakfast offered. All in all a nice hotel.Genuine Hotels.com guest review
Room was average. Stay was ok until we went to breakfast. Staff lady in the dining room brought my child to tears over not knowing how to dispense the waffle batter! Yelled at us several times and then instead of helping us she proceded to dish up her own plate of food and yelled again on her way into the kitchen. Very uncomfortable having a person […] like that watching us. Did not spend money on a hotel stay to have my children treated like that. Dissatisfied, left in a hurry. Read moreGenuine Expedia guest review
Friendly staff (even for a 11:30 p.m. check-in), clean room, comfortable bed, and pleasantly surprising breakfast (for the room rate) with even two kinds of waffle batter and waffle irons with timers that worked. The lady in charge of the breakfast room is very friendly and works her butt off. People coming to St.Louis from the east and looking for […] a decent rate and safe, pleasant place to stay won't go wrong with this place! Read moreGenuine Expedia guest review
The hotel staff was great. Our room was very nice and very clean. It was a great experience all around. We will definitely stay with them again!Genuine Hotels.com guest review
"Very close to the church for son's wedding."
Had at least 8 or 9 families all staying at the hotel and it worked out great. Everything was clean. Breakfast was good. Restaurants right across the street. Major shopping mall within a few miles.Genuine Hotels.com guest review
no surprises,Genuine Hotels.com guest review
Carpet stains, worn furnitureGenuine Hotels.com guest review
"Not what I expected."
We found a bug in our room, mold on the ceiling above the tub, breakfast choices were not what we have experienced in other hotels, carpet in room had stains and overall appearance of hotel was mildly shabby. It needs renovation and a good cleaning crew. I was talked into booking a room with a jaquzzi; it was not senior citizen friendly. Bathroom faucet […] had no water pressure. Read moreGenuine Expedia guest review
"Very good. .......satisfied fully"
Very good clean hotel for an excellent price !Genuine Hotels.com guest review
"Great stay convenient to St Louis."
Some friends and I came up for shopping and a Cards game. Could not have asked for a nicer economy hotel experience. The hotel was clean and well decorated and in a safe, convenient location for dining, shopping, and The Cards game. Our room was spacious and comfortable, and the staff were cordial and helpful. Will definitely choose this hotel next […] time we're up for a game. Read moreGenuine Expedia guest review
"Not as nice as other 3 star hotels"
It was an okay stay. The free breakfast was very nice, but other issues like the drain in the bathtub not working, poor wifi, and a crumby pool left a poor taste in my mouth.Genuine Expedia guest review
Excellent, We were even given a complimentary whirlpool and I had just been in a motorcycle accident the week before. It helped tremendously!Genuine Hotels.com guest review
"Great Place To Stay"
Check was smooth, staff helpful and friendly, our room looked clean until further discovery; bathroom floor had black footprint spots obviously wasn't mopped, so we mopped it. Our room curtains had mold spots on them, and bed sheets had a few blood spots on them and smelled like a man's fragrance. I informed the staff about the sheets and they were […] changed, the bed then felt fresh. The beds are soft and kind of worn however slept ok for a 2 night stay. The pool was very small so we didn't swim. Breakfast was delicious ate both days. Overall I would stay here again however from now on I'm checking my sheets and taking bathroom cleaning supply. Read moreGenuine Expedia guest review
"Comfortable... home away from home!"
The fridge in the room was a life saver! It was wonderfully unexpected to enjoy a warm breakfast, all-though with very little sleep it would have been better if it had been available till 11am instead of 10am! Some of us didn't get breakfast. The bed linens were awesome! Extremely comfortable! I loved the "sitting" area, but it would have made more […] sense if we could have seen the TV from the couch & chair! I needed to mend a shirt & the front desk had a sewing kit available at no charge! The vending area was convenient, but the ONE thing I needed wasn't available(allergy medicine...claritin ex.). All in all, I felt like I got a 4 1/2 star hotel for the price of a 2 star! Read moreGenuine Expedia guest review
Hotel was clean and located in a quiet area. Staff was very helpful. We had all we needed for an overnight stay. Close to food, gas and shopping. If visiting St. Louis, close enough to be out of the city, but very convenient for a visit to Bush Stadium, Arch or other downtown attraction.Genuine Hotels.com guest review
"Good location outside of St. Louis"
Nice hotel, everything that you'd expect from a Comfort Suites. Location is good, but the place is a little hard to find, as you can't actually see it from the interstate - so make a note of the exit and street or get your GPS working before you arrive, or you may pass the exit (as I initially did). This is a good area to stop in coming or going to […] St. Louis along I 64. Read moreGenuine Expedia guest review
"Basic, clean, nice breakfast, and no smells"
Fairly basic room for a suite but it slept six of us which was our main requirement. There were no smells in our room which was great as some of us have asthma, and the entire hotel was non-smoking enforced by a hefty fine which we gave a big cheer!Genuine Expedia guest review
The hotel was great. The price was right. Very nice rooms. Nice fitness room, but not very big. Decent breakfast.Genuine Expedia guest review
"12 Miles from St Louis riverfront"
This hotel was awesome! The free breakfast had plenty of low carb items, because I am diabetic, this is importantGenuine Hotels.com guest review
We stayed at another chain down the street our first night and it was horrible. We switched to the Comfort Suites the second night and we were very satisfied. The room was clean and everything was in good repair. The breakfast was good, the ammenities were nice and the staff was friendly.Genuine Expedia guest review
"Very Comfortable Hotel"
Staff was very helpful. When the heard we were going to a Cardinal game they told us about an express bus service from close to the hotel to the ballpark. This allowed us to avoid the traffic and parking garage by the park. Room was very clean and comfortable.Genuine Hotels.com guest review
The rooms bed sheets and mats were soliled and we requested cleaningGenuine Hotels.com guest review
"Nice hotel for good price"
Staff was super friendly!! Hotel was super clean and room was nice and comfortableGenuine Expedia guest review
"nice right off the highway"
large dirty looking spot on the carpet and the jet tub didn't seem clean, beyond that our sleep was goodGenuine Expedia guest review
"Worth any additional cost"
This hotel goes above and beyond for their guests. It is very comfortable, roomy, great access to the interstate and a great breakfast in the morning. Only complaint was that the pool had a little too much chlorine. Would definitely stay here again or recommend to othersGenuine Hotels.com guest review
Nice, Whirlpool tub could have been a little biggerGenuine Hotels.com guest review
We were on the road for may hours and we decided to stay at this hotel to get some rest. So glad we chose to stay here. Front desk attendant was very friendly, the hotel was very clean and modern, and the room - especially the bed - was very comfortable. We really enjoyed the free breakfast in the morning!Genuine Hotels.com guest review
The carpets throughout the hotel had large stains. The first room we were given had a foul order and we had to change rooms. The hotel needs to be updated from top to bottom. The picture of the hotel on the web site gave the impression of a new hotel. It was not.Genuine Expedia guest review
Our stay was very good, but the hotel internet is not good. I had a terrible time logging in to my site to check my messages. I finally gave up trying.Genuine Hotels.com guest review
Tremendous staff. Quick and attentive. Some loud people in the hallways late at night, not exactly soundproof rooms. Very clean, good stayGenuine Hotels.com guest review
"Comfort Suites, A nice hotel"
Overall a good hotel to stay at. The Breakfast could be better, but OK. Daily papers, pool and 3 floors with decent elevator. Could use a Hot Tub.Genuine Hotels.com guest review
it was awesomeGenuine Hotels.com guest review
"Good place to unwind"
This is in a location with a wide variety of restaurants in the general area. Just off of I-64 so good location. The staff was very helpful (even when busy). We had a good clean, comfortable room and the kids enjoyed swimming in the pool. Breakfast had a good variety of foods so a nice way to start the day.Genuine Hotels.com guest review
grandson left many items in our room. we called and they sent them to us right away. greatly appreciated.Genuine Expedia guest review
"close to my destination to visit"
I liked it and would stay there again.Genuine Hotels.com guest review
"Nice, quite, clean"
Everything great except it was hard to control the room temperatureGenuine Expedia guest review
Hotel was nice and clean. We have 4 children and so needed a room that could accommodate us for the night and this hotel fit the bill and was reasonably priced. Room was clean, plenty of towels, extra blankets, etc. Took advantage of using their pool and it was clean and kids had fun. Hotel is easy to find and right off the interstate. Very close to […] restaurants and shops. I would definitely recommend this hotel and would stay here again. Read moreGenuine Expedia guest review
"Comfort Suites Fairview Heights"
Main reasons for booking this hotel: pool and the availability of a room that would sleep 5. Turns out someone had vomited in the pool and no one came to clean it until the next day when we were gone; and, the sofa bed was worse than sleeping on the floor. It had a huge sinkhole on one side. Having a fridge is nice, but it needed cleaning. Overall, […] this hotel could be just fine if a little more attention was paid to details. Read moreGenuine Expedia guest review
"Much better than staying in downtown St. Louis"
Stayed in this hotel back in January when I was driving through and it was a good stay! So, will stay here when passing through.Genuine Hotels.com guest review
"It was the little things..."
Overall this was a decent stay. Easy check in and room seemed great at first. Then when we went to take our showers the water pressure was very low and the drain would not stay up to let the tub drain so I showered in 6-7 of water which grossed me out. When it came time to leave, an older woman at the front desk whom I assume was a shift manager left […] me standing there waiting to turn in my keys while she discussed the schedule with someone on the phone. I'm pretty sure that could have waited. When she did finally stop to assist me she acted as if I was interrupting her. Wasn't too happy with check out. Read moreGenuine Hotels.com guest review
My family, 2 adults and 4 children, stayed here on our way to Chicago. The room was nice and comfortable, the mattresses were a bit too soft for my taste, but that's just me. The room was clean, the hotel was clean, the staff was friendly. The breakfast was a normal hotel breakfast: cereal, waffles, sausage, fruit, juice, etc. Don't expect the Four […] Seasons, but I've stayed in worse hotels for a lot more money. Overall this hotel was very good and suited our needs well. Read moreGenuine Expedia guest review
"college visit to Wash U"
We had an issue with a loud next-door neighbor, which was remedied quickly! Friendly, efficient service, clean room and good location -- about 20 minutes from downtown St. Louis. Would definitely stay again when we're in the area.Genuine Hotels.com guest review
"A little off the beaten path"
Room was clean, staff was very helpful. Our only problem was that the hotel is little off of the beaten path.Genuine Hotels.com guest review
My stay was very nice,my kids enjoyed the stay also nice getaway,clean,enjoyed my workout in the workout room,just wish they had an jaccuzziGenuine Expedia guest review
"Nice place and good price."
Was happy with the hotel and the amenities. Pool was clean. Breakfast offered hot and cold foods. Room was comfortable. Location was close to shopping and restaurants. Good price. Would stay there again.Genuine Hotels.com guest review
"Clean and convenient"
The stay was uneventful as far as the staff and the facility were concerned. It worked well for us and the location is very convenient for shopping and restaurants. It was as promised.Genuine Hotels.com guest review
"Best value for a great room"
Great service and great hotel. Wont stay anywhere else when I am in townGenuine Hotels.com guest review
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