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Hyatt Regency Kyoto - Kyoto 34.98861, 135.77247
644-2 Sanjyusangendo Mawari-cho, Higashiyama-ku, Kyoto, 605-0941 Japan
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Guest review summary
- 4.9 Average rating: All Trip Types
- 100% Recommended
- 14 Reviews
- 4.9 Hotel Service
- 4.9 Room Comfort
- 4.9 Hotel Condition
- 5.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (14) | 4.9 |
| Business | (1) | 4.0 |
| Romance | (2) | 5.0 |
| Family | (2) | 5.0 |
| With Friends | (2) | 5.0 |
| All Others | (7) | 5.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Full-service health spa
- Health club
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (secure)
- Parking (surcharge)
- Parking garage
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa tub
- Steam room
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business services
- Computer rental
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Room service (24 hours)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bidet
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- DVD player
- Electronic/magnetic keys
- Hair dryer
- Handheld shower
- High-speed Internet access
- Housekeeping
- In-room childcare (surcharge)
- In-room massage available
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board (on request)
- Minibar
- Rollaway beds
- Satellite television service
- Separate bathtub and shower
- Slippers
- Smoking permitted
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Window opens
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Number of floors: 5;
- Number of rooms: 189;
- Restaurant(s) in hotel
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Guests must be at least 21 years old to check in at this property.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Spa information
The Hyatt Regency Kyoto contains Riraku Spa and Fitness which offers a fitness room and 10 treatment rooms, including two super suites for use by couples. Massage, skin care, aromatherapy, acupuncture, and moxibustion treatments (a traditional Chinese technique) are available.
Aromatherapy Massage (1 hour, 10 minutes): JPY16,000 (US$139)
Aromatherapy massage with essential oils.
Fee may not include tax and is subject to change without notice.
Swedish Massage (1 hour, 10 minutes): JPY16,000 (US$139)
Full body Swedish massage.
Fee may not include tax and is subject to change without notice.
Salt Glow (1 hour, 10 minutes): JPY16,000 (US$139)
Skin exfoliation treatment for the body using salt crystals from the Dead Sea.
Fee may not include tax and is subject to change without notice.
Shiatsu Massage (1 hour, 10 minutes): JPY16,000 (US$139)
Classic Japanese massage.
Fee may not include tax and is subject to change without notice.
Organic Facial (1 hour, 10 minutes): JPY16,000 (US$139)
Facial treatment using massage oil, Azuki bean powder, and rice bran.
Fee may not include tax and is subject to change without notice.
Oriental Acupuncture (1 hour, 30 minutes): JPY18,000 (US$156)
Acupuncture treatment with warm Kanpo Chinese herb ball.
Fee may not include tax and is subject to change without notice.
Treatments use organic products by Kyoto’s Chidoriya, originally suppliers to Kyoto’s geisha and maiko traditional dancers. Organic products from France’s Yon-ka are also used.
Dining
Touzan Japanese Restaurant - Japanese restaurant serving sushi and charcoal grilled entrées. View of Japanese rock garden. Stone and tile floor. Glass wall with decorative pottery. Optional seating at sushi counter area with bamboo-lined ceilings. Private room available. Open for lunch and dinner.
Touzan Bar - Secluded bar modelled after a traditional Japanese home. Extensive selection of locally produced mellow sakes from Kyoto’s Fushimi district. Seats upholstered with kimono fabric. Interior features antique-style brass fixtures, and a wall made of books. Counter or table seating. Open evenings.
The Grill - Located in the lobby. Western-style restaurant specialising in meat and seafood cooked in wood-fired ovens. Breakfast buffet. Overlooks Japanese garden. Open kitchen, bar, wood floor, high-backed chairs with warm orange and green upholstery. Open from morning to night.
Trattoria Sette - Bright, casual Italian restaurant located on second floor. Open kitchen with wood-fired oven. Glass walls provide view of Japanese garden and city. Wooden floor and tables. Wide selection of breads, pastries, and cakes also available for take-out. Open for lunch and dinner.
Recreation
Recreation at the Hyatt Regency Kyoto is provided by a fitness centre within the Riraku Spa. The fitness area has dumbbells, strength-training machines, a Smith machine, stationary bikes, treadmills, and Swiss exercise balls. Use of the exercise equipment is complimentary for hotel guests. Personal trainers, a sauna, and locker room are available for a surcharge. The facility is open from 6:30 AM to 10 PM. Guests under 16 not admitted.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Kyoto National Museum (Kokuritsu Hakubutsukan) - 100 yards
- Sanjusangendo (Rengeo-in) - 100 yards
- Myoho-in Temple - 300 yards
- Chishaku-in Temple - 400 yards
0.5 - 1.0 mi
- Kyoto Tower - 1300 yards
- Higashi Honganji Temple - 1300 yards
- Hokan-ji Temple (Tasaka Pagoda) - 1400 yards
- Kiyomizu Temple (Kiyomizu-dera) - 1400 yards
- Kenninji Temple - 1500 yards
- Ryozen Kannon - 1600 yards
3.0+ mi
- Osaka Itami Airport (ITM) - 23 miles
- Osaka Kansai Intl. Airport (KIX) - 49 miles
Reviews
Filter by:
-
All (14)
- Recommended (14)
- Not recommended (0)
"Excellent Management !"
Reviewed by Frenquent tra of Hong kong on Dec 27, 2009
When it comes to true leadership of a five stars hotel. Mr. Yokoyama has it all! He turned an awful experience into a truly joyful memorable holiday. We would definitely go back and would highly recommend anyone.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Fabulous Hotel!!"
Reviewed by Dale of Roseville on Sep 8, 2008
Outstanding service, beautiful lobby and rooms(especially the hotel room bathroom)and good location within walking distance of some great temples.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 15, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Fabulous hotel"
Reviewed by a Hotels.com guest on Jun 4, 2008
This was a great hotel located right in the center of the action in Kyoto. There were several english-speaking staff members at the front desk and concierge, making it very easy to check-in and get recommendations. The rooms were very modern japanese, with fabulous soaking tubs and rain showers. The only negative was the Japanese restaurant- definitely left something to be desired. The Italian restaurant was excellent, however. And the morning buffet was adequate.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by a Hotels.com guest on Mar 27, 2008
It was very comfortable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 2, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"great design elements"
Reviewed by a Hotels.com guest on Sep 7, 2007
beautiful hotel great design location not great for trolling and breakfast breakfast in hotel way overpriced
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 8, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 2, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Swanky Suite"
Reviewed by mia of atl on Mar 20, 2007
Everything about this place exceeded my expectations. I've had the opportunity to stay in many 4 star American hotels, and none of them compare to this one!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Veldig fornøyd"
Reviewed by S of Norway on Jul 22, 2009
Jeg og kjæresten min bodde fire netter på Hyatt Regency Kyoto under en tre uker lang ferie i Japan. Av alle hotell vi bodde på i Japan var Hyatt Regency Kyoto det hotellet vi var mest fornøyd med. Personalet var meget sørvisinnstilt, hjelpsomme og høflige, men ikke så høflig at det ble påfallende og flaut. Personalet behersket videre engelsk veldig bra og de var behjelpelige med tips til hvor vi kunne spise, hva som var verdt å se i byen og hvordan vi kunne komme oss dit vha tog/buss/å gå. Rommet var stort til Japan å være, rent, og hadde alt av artikler vi trengte. Bittellite minus for at vi måtte betale ekstra for internett på rommet. Vi prøvde ut ett av hotellets tre restauranter, den italienske (trengte litt avveksling fra rå fisk), og maten der var veldig god. Hyatt Regency ligger ca 25 minutters gange fra Kyoto sentralstasjon – omtrent rett østover fra stasjonen. Etter å ha krysset elva som går nord-sør er det fem minutter igjen å gå. (Buss 100, 205 og 206 går rett forbi hotellet). Kyoto sentrum ligger ca 25 minutters gange nordvest fra hotellet. Litt nordøst for hotellet ligger mange av Kyotos vakre templer, hager og helligdommer. Kiyomizudera og Heian Jingu anbefales. Med tog eller buss kan du også besøke Golden Pavillion og Bamboo forest nordvest i byen, eller gå under 10 000 hellige røde porter i Inari sør for byen. Det er varmt i Japan om sommeren. Heldigvis finnes vending-machines overalt. Til og med mellom Inaris hellige porter.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"HYATT KYOTO"
Reviewed by A of PARIS on Nov 22, 2008
TRES BEL HOTEL IDEALEMENT SITUE A KYOTO BELLE CHAMBRE ET PERSONNEL ATTENTIONNE
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews