The front desk and house keeping crew was excellentGenuine Hotels.com guest review
"Nice hotel staff"
The hotel staff is very nice, friendly and helpful. Hotel facilities such as gym is lack of cleanliness and organization. the elevator is slow and uncertain and Wi Fi access is slow and difficult.Genuine Expedia guest review
Besides being overpriced, room was ok. The ad said the hotel was across the street from the beach but in reality the freeway was even closer. The only real complaint like I said was the price. I've stayed at much much cheaper hotels and they were a lot nicer. Oh yeah and the towels had some blood on them from the previous tenant. There was a restaurant […] in the lobby which was super convenient and the free breakfast in the morning was perfect Read moreGenuine Hotels.com guest review
the hotel is just enough if you just want to leave your belongings somewhere safe and secure while youre out in the beach or roaming around PR. it has the basic services you need in a hotel. the only thing is it smells in the hallway like old wet mop and ac vent on the ceiling is leaking like crazy. but otherwise staff are very helpful and efficient. […] location is the best! literally walking distance to the beach! and the price is reasonable withwhat youre getting. i recommend this hotel if youre not lokking for a spa boutique like hotel! Read moreGenuine Expedia guest review
"just right for vacation use"
only problem was the parking to small. Need to expandGenuine Expedia guest review
I arrived to SJU around MN. Had a reservation and my room was ready, very clean and comfortable. Nice remodeled bathroom. Decent continental breakfast with a nice view on the 10th floor.Genuine Hotels.com guest review
Close enough to most places visited on business. Centric but at the same time away from the congestion, crowds of visitors.Genuine Expedia guest review
The staff was very friendly, and we were able to check in a little before three...the room was clean but smelled like mold! We informed the person at the counter who explained the smell was due to all the rain they were having. While we tried to be understanding the smell was horrible and made it virtually impossible to sleep. The continental breakfast […] made up for the inconvenience, we were pleasantly surprised. Again, the staff was very nice, the continental breakfast was good but the hotel needs to be updated and ALL carpeting removed to avoid the humidity odor. Read moreGenuine Expedia guest review
I only spent one night there, not bad.Genuine Hotels.com guest review
"Last minute reservation and good price."
Good experience in the hotel with the exemption of location due to the fact that when I did the reservation the map showed me the location at other direction, so I spend a lot of time looking for the exact location.Genuine Expedia guest review
"Good for a short stay."
This hotel is good for a short stay. Centrally located and a good value. Clean, good service, nice continental breakfast.Genuine Expedia guest review
"Close to beach and the staff was helpful."
The continental breakfast was a plus! I stayed at another nicer hotel while I was there, too, and they did not serve continental breakfast. The staff was courteous and helpful.Genuine Expedia guest review
"3 night stay with kids"
Not the best exp.... Overall for price it was ok but the room was super muggy and smelly. Clothes in suit cases felt wet.. Not too good! Beds and pillows were comfy...and staff was pleasant!! Breakfast was ok- average! Probably wouldn't stay there again.Genuine Expedia guest review
excellent!!!! all, food, service, cleaning, pool, very nice!!! I love it!!Genuine Hotels.com guest review
the overall stay was okay and the hotel staff was very helpful but the building is quite old the ceiling is very low and there is only one elevator for the entire building. The breakfast area had a nice view since it was in the top floor. the bathrooms were outdated and the rooms felt like I was staying at a cheap motel.Genuine Expedia guest review
"I would stay here again!"
I read mixed reviews about the hotel prior to my stay but the location, right across the street from the beach, plenty of restaurants, a supermarket, gas station, and car rental shop are within a few blocks. The pool and breakfast of oatmeal, cereal, muffins, danishes, fruit, juice, tea, and coffee were my kids favorite parts. We stayed for three nights […] and loved everyday. A great hotel for the price! Read moreGenuine Hotels.com guest review
need renovations....the bathroom in bad conditions....sme[[ bad all roomsGenuine Expedia guest review
"A great vacation spot to stay at."
My son and I had a great stay at the hotel. The room was nice and comfortable, everything worked. The view from the 8th floor was beautiful. The breakfast was excellent. The staff was professional and friendly. The beach entrance was right across the street. Overall it was the best. I plan to go back again soon. Oh yes, we can't forget the pillows, […] they were great. Read moreGenuine Expedia guest review
"not so nice"
did not get the rooms I requested, rooms werent ready by 3pmGenuine Expedia guest review
so far its close to the beach and the free breakfast is a buffet which is nice except room are outdated and our current bathroom has a leak. They did offer to change our room so we will be content in morning so far everyone is very nice. I would have liked to know ahead of time it cost to park daily at hotel.Genuine Hotels.com guest review
"For those on the go!"
Was a good affordable place to rest your head. Friendly staff, easy access to freeway and plenty of stores and restaurants near by. I was in San Juan to see the town. Didn't spend mich time in the room. If you are going to do the same then well worth staying here.Genuine Expedia guest review
"Good priced hotel"
Good hotel for the price. Not very clean rooms but yet are renovating.Genuine Expedia guest review
NiceGenuine Hotels.com guest review
"Very Good Deal"
The hotel's location is excellent. Service was also excellent. Complimentary breakfast was a plus. There was a variety every day. Only criticism is that the free wifi worked on and off; mostly off in the room, but was accessible in the lobby and restaurant. Overall, it was a very good experience and the price cannot be matched. Will definitely retu […] rn! Read moreGenuine Hotels.com guest review
The staff was absolutely amazing! Very professional and personable. Doors were opened and we were greeted immediately. There was sour apple tea in the lobby and classic old school pop and RnB playing in the lobby. The rooms are clean but older furniture and fixtures. Tv newer flat screen. But the convenience of the hotel locaton makes up for the older […] rooms. Just a walk across the street is the beach and perfect location if you don't want to be surrounded by too many people. Also, the cafe that is associated with the hotel has chairs and umbrellas and great food and great staff. I would actually rate the hotel at a 4.5/5. I would recommend to anyone that can overlook old furniture in room. Read moreGenuine Expedia guest review
"Warm and friendly staff."
I was very pleased with my stay at this hotel. It didn't matter much that the room was small. You pay for what you get. However No money can compensate for how special and comfortable you made us feel while we were there.The staff and service was amazing. very helpful and friendly staff. Mr. Garcia at the front desk you went beyond being helpful to […] me and my family. A Big thank You. Read moreGenuine Expedia guest review
"Cheap place to stay"
For being a "Howard Johnson" brand this hotel was very dissapointing. They seriously need to remodel the whole entire hotel. The hotel is centralized in Isla Verde which is great but you would expect more from this hotel. The free breakfast was ok, not much of a variety. The a/c in the room was loud & annoying. If you're looking for just a cheap place […] to stay and not to relax in your room then stay here. Read moreGenuine Expedia guest review
"I would go there again"
The fridge and microwave were a plus, right on the strip.Genuine Expedia guest review
"Great place to stay!"
Just finished staying at this hotel for five nights. Booked five rooms for me and my staff on a business project. Was nervous because of reviews, but found them to be a little misleading. Was pleasantly surprised that hotel was clean, rooms were clean, staff was super accommodating. Continental breakfast on 10th floor has a great view while waking up […] to coffee. Parking was reduced to $8 a day, but not bad considering you get safe and secure parking. I don't write reviews, but felt compelled because people need to know this is a nice place to stay, especially for business travelers on a budget. Beach is right across the street, lots of local restaurants and things to do within walking distance. Overall great deal. Other reviewers too critical. How do you expect the Ritz for $125/night....really? Read moreGenuine Expedia guest review
I'd rather pay extra amount of money to stay in a better hotel...Carpet needs an update. Room that I had wall writings on them. I would never stay in this hotel.Genuine Expedia guest review
Hotel needs upkeep work done. Continental breakfast would have been better with daily variety.Genuine Expedia guest review
"Hotel so so"
The hotel room looked nice the walk to the beach house was right across the street so it was good my only problem was the smell of the room it had a slight smell that wasn't to my likingGenuine Expedia guest review
"Great location, less than great room..."
Hotel staff were very helpful and courteous. Hotel had a great location and a decent breakfast included in their price. The hotel has an agreement with the Beach Club to provide you with chairs and umbrellas. The Beach Club had great service and the food was fantastic. The hotel room was the only disappointment... but, it was a major disappointment. […] The room smelled musty and moldy.. there was mold growing up the door and along the walls in the bathroom and the ceiling looked as if it had a leak recently as well. I understand the hotel may have had renovations to some rooms recently. I would suggest requesting a renovated room to avoid being stuck in an older, musty room. Read moreGenuine Expedia guest review
The hotel staff was VERY accommodating but the hotel rooms need a facelift. The beds were creaky and the mattress lumpy and the air conditioning fan sounded like a bucket of bolts all night long. We did mention it at checkout to the desk. Overall, it is a great location and the personnel were awesome but the hotel itself just needs some upgrades.Genuine Hotels.com guest review
"Isla Verde Howard Johnson, bad, bad, bad."
Room was tiny and needs paint, carpet was dirty, stains on carpet in room and in hall ways. Elevator, s-o s-l-o-w! Room was not ready at 2pm, promised at 3pm, still not ready by 3:20pm, Fire warning system kept going off. WILL NEVER STAY HERE AGAIN! Lobby was nice, pool was nice, rooms and rest of hotel horrible.Genuine Expedia guest review
Very good staff and service. Rooms need some remodeling and new appliances. In this opportunity the internet connection was very bad, not like in some previous stays. After all is a decent place to stay and very close to the beach.Genuine Expedia guest review
"Howard Johnson Hotel review"
The rooms were rather small,a room for 3 was a room for 2 with an extra bed leaving no room to move.Rooms were clean,location was adequate next to Burger king ,in front of a Boutique hotel-restaurant La Plague/Beach Club worth visiting.Breakfast on 10th floor was a pleasant surprise with a view of the surroundings.Genuine Hotels.com guest review
"too expensive for what you get"
The rooms needs mayor repairs. The bathtubs needs to be replaced. Linen is clean, but very well used. Mattresses were hollowed. Good toiletries.Genuine Hotels.com guest review
"Ok for the number of stars"
At 2.5 stars expectations are rather low. The only advantage is airport proximity. Higher floors may have a view. Breakfast is nonexistent. So it only meets the expectations.Genuine Hotels.com guest review
"okay for a one night stay"
location is good. We called for an extra towel since there was four of us and we only had three towel, it was never brought up to our room. However, i had thrown away our flight info and the man at the desk let me into an office to use a computer. The hotel is kind of old and outdated and worn out, but okay for a one night stay. Had a pretty good pizza […] place connected to it, so dinner was easy. overall, not too bad for a short stay. Read moreGenuine Hotels.com guest review
"ho jo isle verde"
Good location to airport & car rentals. Nice view of isle verde atlantic ocean.Genuine Expedia guest review
We saved $1000 and loved our little hotel. We used the saved money to pay for all of our spending money. We also got a great free catamaran trip from the hotel.Genuine Expedia guest review
"Nice hotel in a convenient location"
Overall a good experience. The staff was nice and courteous.Genuine Hotels.com guest review
the staff was friendly and efficient however the hotel was terribly outdated. the decoration was circa 1970 and the shower leaked all nightGenuine Hotels.com guest review
"Great staff, poorly maintained building!"
The staff were great, cleaning service was fine, but the hotel itself is not well-maintained at all, air circulation is horrible and rooms get very stuffy at night. Also, lots of noise coming out of the bathroom, the vents don't work, and the tubs all have rust stains!!!Genuine Expedia guest review
TE VIEW OF THE BEACH WAS GOOD. VERY COMFPRTABLE ROOMGenuine Expedia guest review
"Much nicer than you'd think"
I was leary about staying here because I'd read some reviews that this hotel needed renovation, was dirty, had insects, that the linens were threadbare, etc.... I could not disagree more. It's not a five-star hotel, but then again it's not trying to be. It it also not a cheap dive... my family of five (in two rooms) felt quite safe and comfortable here. […] The pool was attractive, the hotel interior was bright, clean, and inviting, and the rooms were comfortable and reasonably sized. Standard lower-48 ammeneties. No problems with the staff. NO BUGS. Very pleasant, and certainly NOT simply an inconvenience that we tolerated for a cheap rate. Location in the beating heart of the Isla Verde district....that was the only distraction - a busy nightlife scene on the street right outside. But the beach is just across the street, there are several restaurants within walking distance, and the 24 hr Walgrens a block or so away can meet most unanticipated basic needs. Don't fret about booking this place. Read moreGenuine Expedia guest review
"Great hotel for the price."
The staff was super. The location also is great and within walking distance to the beach, restaurants, and other hotels. This is a very safe hotel. I would stay here again.Genuine Expedia guest review
Close to airport, short walk to a beach. It was clean and ok for a single night, wouldn't want to stay longer. The elevator did not inspire confidence.Genuine Hotels.com guest review
""Good place, plain breakfast""
Place was good! Room was comfy. Only negative thing was the breakfast. It was just too plain. But I guess it was complementaryGenuine Expedia guest review
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