The hotel looked like it was recently renovated. Very nice. But the price was a bit steep.Genuine Hotels.com guest review
"very good hotel of good value"
a quiet well run Hotel, with a friendly staff and good service.Genuine Hotels.com guest review
"Great hotel close to Paddington Station"
Great new upgraded hotel. Staff were helpful and Friendly! Would stay here again!Genuine Expedia guest review
"Very helpful staff."
We had a very pleasant stay at the hotel in spite of ongoing construction. Our room was very small and difficult to navigate. Because of the small size, we found the extras, like the beautiful orchid, to be cumbersome and could have used every inch of spare space.Genuine Expedia guest review
"A great stay"
Very friendly and helpful staff, great location, spotlessly clean and recently refurbished. I enjoyed my stay and will be back!Genuine Hotels.com guest review
"Not great but not bad either"
I can not tell you exactly about this hotel as i was moved to a partner hotel (best western) upon my arrival. I was not given a reason why. Although there appeared to be renovations going on at the original hotel of which i was not made aware of before my stay so i was happy to be moved and it took them around 40min to find my reservation. The hotel […] i ended up at was nice, the staff were great, very friendly, outgoing and accommodating although they lacked information on the local area. My room was very small but clean and cosy. The room needed some TLC to fix some marks on the walls and messy paint work around the ceiling but nothing major. Overall i was told that hotel rooms in London would be small and relatively expensive and my stay confirmed what i was told. The redeeming factor of my stay was the location with Paddington station a 10min walk and hyde park a 5min walk and numerous restaurants and pubs close by. Overall my stay was enjoyable and i would return and stay again. Read moreGenuine Expedia guest review
"Beautifully located ,tube,pubs,Restuarants,gardens"
Renovations being done a bit inconvenient .beautiful when finished room very small .I would stay there again yes . Lovely leafy streets .close to everything .Genuine Expedia guest review
Would have been great if there was no renovation going on.Genuine Hotels.com guest review
I recently had the pleasure of staying at the Hyde Park Premier situated about 5 mins walk from Paddington station. The hotel was excellent with the room spotless and very comfortable with everything you could need. The staff were great and all in all was exceptional value for money. I will definitely be returning. Thank you for making my short stay […] so enjoyable. Alastair Read moreGenuine Expedia guest review
"a right choice"
comfortable stay. they are improving the looby and will be a right place to stayGenuine Hotels.com guest review
"Functional hotel in good location"
The hotel was under going refurbishment so not seeing it in the best light. However, the staff were pleasant and helpful. I had a 'Club' room which was stretching the point a little. Space was at a premium and although very well appointed I wouldn't like to share with anyone else due to size. The corridors we're also very narrow and can imagine it would […] be easy navigating with a big suitcase. Read moreGenuine Expedia guest review
"About what you would expect"
Outstanding? No, but then not many London hotels are. Functional? Certainly and I guess that's what matters. The Hyde Park Premier is just 10 minutes walk from Paddington Station, which is one of London's best connection points and also a hub of activity, pubs and shops. That advantage largely out weighs the hotels less attractive points. The rooms […] are small and pokey, but the hotel doesn't have that on its own in a city seemingly full of such rooms. The staff are friendly and helpful while the rooms do boast most of the amenities a traveller needs: shower and en-suite bathroom, tea and coffee maker, working desk space, television with limited pay channel access, wifi access, a safe, and a bed (the lack of a small fridge was annoying). If you are seeking to relax and spend a fair bit of time in your room, the Hyde Park premier is probably not for you. If the hotel is just a venue to start and end the day's play, it's as good a place as any. Read moreGenuine Hotels.com guest review
"Modern room with comfty bed"
Everything quite new but perhaps they just undergo renovation. renovation still ongoing on other parts of hotel. Breakfast not available during reno. Except the room is small but very clean.Genuine Hotels.com guest review
"Outstanding service, clean, rooms fine"
Great service, rooms fine, just a pity about the building work which caused disruption and noise. Will be fine when completed though. Very convenient for London sightseeing. Would definitely stay there again.Genuine Hotels.com guest review
"handy location, comfortable and clean"
Handy for Paddington and Heathrow Express, well located for London sights, reasonable price for location.Genuine Expedia guest review
The customer service agent was great.. We are from the US and didn't understand a lot of the area and needed a lot of questions answered. He was patient and informative. Room was clean and comfortable.. Would stay again soon!!!Genuine Hotels.com guest review
Very honest n friendly staff. Strongly recommendedGenuine Hotels.com guest review
"Quaint, close to heathrow express and underground"
Easy to find, clean room, large room, helpful staffGenuine Expedia guest review
Booked this hotel as it was close to hyde park for walking distance for winter wonderland. Arrived at hotel for them to tell us our room was under going maintanence and moved us to another hotel the other side of London! Absolute nightmare experience....Genuine Hotels.com guest review
Hotel looks lovely as you approach and the reception staff made us feel very welcome. The hotel always smelt fresh and was lovely and clean.. However the room was very small for a double room and in summer would be very stuffy as the air conditioning did not work very well. Would not stay here again for this reason.Genuine Hotels.com guest review
Thought this hotel was really good value for money and would stay here again.Near to all that London has to offer.FAGenuine Expedia guest review
I t was fine for 2 nights, we arrived and then had to be taken across the road for our accommodation. Our room was very small and had a draft from the window, and chewing gum stuck on the wall of the window surround.Genuine Hotels.com guest review
A good hotel for this price range and in this area. Staff were helpful and we enjoyed our short stay.Genuine Hotels.com guest review
The management is a disaster; The manager is not well trained and can't keep up with his promise. Never go back again!!!Genuine Hotels.com guest review
"Looks good from the outside"
Looks a good quality hotel from the outside but once you get passed reception its a different matter. Found the decor very 70's and the rooms very basic and (even for the Paddington area) very small. Won't be staying again.Genuine Hotels.com guest review
"Great Location Small Room"
The location is great. It is a very upscale neighborhood. The room is small but we spent minimal time in it. It was a very good value compared to other neighborhood hotels. Just be prepared to contort your body around the wall tv to get to the other side of the bed. I would go back.Genuine Hotels.com guest review
"review in November"
I was pleasantly surprised at the beauty of the rooms and the courtesy and helpfulness of the staff.Genuine Hotels.com guest review
"Nice Hotel, good area, close to underground"
Friendly helpful staff. Nice hotel. comfortable rooms. Had a problem with wifi, they called a techi and he worked until it was fixed.Genuine Expedia guest review
Nice hotel in a quite area but well placed for Hyde park and paddington. Polite serviceGenuine Hotels.com guest review
"Booked and prepaid and got shunted to another hote"
Booked and paid up front after doing lots of research about the hotel... Got shunted to another hotel NOT HAPPYGenuine Expedia guest review
The rooms are small but clean, the location is great, and the personnel nice.Genuine Hotels.com guest review
Double bed tiny Hottest bed I have ever slept in Will not be returningGenuine Hotels.com guest review
POSITIVES: 1. Very close to city centre; 2. Very comfortable and clean. 3. Hotel staff was polite but not excessively courteous. NEGATIVES: 1. Hotel rooms might get hot (we stayed in September) and air conditioning is not working properly; 2. Expensive if you book late (we booked one month before stay and payed ~165 pound for night including breakfast); […] 3. Rooms are small Read moreGenuine Hotels.com guest review
"Comfortable Hotel very convenient to the Tube"
We checked in early coming in on a flight from Australia. The staff attended to the request promptly and were helpful in planning out the day as We wanted to make the most of the Three days we had before we started our first Bus trip in Europe. The Manager gave us personal attention in checking out the weather and the London Tube Connections We will […] definitely recommend it to our friends Especially the train connections from Paddington on the Three different Lines Read moreGenuine Expedia guest review
No false advertising - room listed as deluxe with single bed. Tiny by N.American standards, but deluxe. Close bathroom door to get into bed. Sit on bed to watch wall mounted flat screen, - no room for armchair anyway . Cosy Deluxe. Clean, comfortable, quiet, with luxurious bathroom not big enough to swing a kitten in. No fridge, no ice machine in lobby, […] but ice brought to my room with a smile. All staff friendly and attentive. 5AM wakeup call at exactly 5AM.Friendly 5.30 AM checkout. Great central location. Read moreGenuine Expedia guest review
"Unforgettable for all the wrong reasons."
Hotel was in a good location and room was nicely decorated BUT firstly it was so small, with only 1 high window that it felt like a cell, not a bedroom. More importantly it was so hot that it was unbearable and hotel staff were disinterested and rude when we spoke to them. Final insult was that the thermostat on the shower did not work so water was […] so scalding hot making a shower impossible. Read moreGenuine Hotels.com guest review
Great place , overall, but wi / fi was down for 2 of 3 days. This was a terrible inconvenience. Internet service is a must for us, so would not returnGenuine Hotels.com guest review
"room very hot"
the room was very hot, the portable airconditioning unit was noisey so you could not sleep with it on. The shower was good, the room was small. staff were very friendly. location was goodGenuine Hotels.com guest review
Room306 was unacceptably small though I had requested decent size room, which the staff courteously provided on 2nd day n got very comfortable 0001room. Staff n service cordial n extraordinarily courteous . Impressive.Genuine Hotels.com guest review
Loved the hotel close to Paddington and Lancaster Gate tube stations. Staff very helpful and friendly. Only downside was that the room was too hot even after being moved to an upper floor with working air and opening windowGenuine Hotels.com guest review
"Sad sack hotel"
The room was noisy and in the early morning even though we put up a do not disturb the housekeeping tried to come in. They had also lost our reservation even though when we call the hotel earlier we were told we had been upgraded .Genuine Expedia guest review
The hotel room was exstremely small and very hot.Genuine Hotels.com guest review
I stay around the corner normally in the Best Western but on this occasion could not find space to tried here. A poor hotel with poor service, 3 nights with no air conditioning, nor any internet dispite notfiying the hotel. There was no shower curtain in the bathroom just a tiny screen that meant wet floors after showers and a very dark room in the […] basement of the hotel. No where near up to what I expect for a club room. Read moreGenuine Hotels.com guest review
A little tucked away but only 10 mins walk from the tube stop, friendly staff, very nice room, comfortable and clean. A little small but for the price is great.Genuine Hotels.com guest review
I was really impressed with the hotel. For the price, I expected to have to pay for the 'extras' - Wifi, bathrobe, toiletries...but it was all included. The staff was helpful, the location was perfect - less than 10 minutes walk to two tube stations. Will stay here again.Genuine Hotels.com guest review
Väldigt trevligt hotell med otroligt serviceinriktad personal och fina rum. Enda minus är för att det var lite trångt och frukostutbudet var ganska litet (båda ganska typiskt engelskt så det är ju egentligen okej)Genuine Hotels.com guest review
"Prisvärt och fräscht"
Mycket vänlig och serviceinriktad personal. Rent och fräscht rum med mikrovågsugn och vattenkokare. Korridorerna är trånga och rummet var inte stort, men det vägs upp av resten. Prisvärt hotell som vi definitivt skulle kunna återvända till och rekommendera.Genuine Hotels.com guest review
"Litet, trevligt hotell"
Personligt hotell med trevlig personal. Ok läge, bra att det ligger nära Paddington station.Genuine Hotels.com guest review
מאוד נחמד, הצוות יוצא מגידרו לעזור ולענות לצרכים. המלון מעט רחוק מהרכבת התחתית והחדרים מעט קטנים, אך חדשים.Genuine Hotels.com guest review
Godt værelse, lidt små badeværelse. Dog super hjælpsom og sødt personale. Nemt at finde og 3 minutters gang fra undergrund.Genuine Hotels.com guest review
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