"Outstanding service, clean, rooms fine"
Great service, rooms fine, just a pity about the building work which caused disruption and noise. Will be fine when completed though. Very convenient for London sightseeing. Would definitely stay there again.Genuine Hotels.com guest review
"handy location, comfortable and clean"
Handy for Paddington and Heathrow Express, well located for London sights, reasonable price for location.Genuine Expedia guest review
The customer service agent was great.. We are from the US and didn't understand a lot of the area and needed a lot of questions answered. He was patient and informative. Room was clean and comfortable.. Would stay again soon!!!Genuine Hotels.com guest review
Very honest n friendly staff. Strongly recommendedGenuine Hotels.com guest review
"Quaint, close to heathrow express and underground"
Easy to find, clean room, large room, helpful staffGenuine Expedia guest review
Booked this hotel as it was close to hyde park for walking distance for winter wonderland. Arrived at hotel for them to tell us our room was under going maintanence and moved us to another hotel the other side of London! Absolute nightmare experience....Genuine Hotels.com guest review
Hotel looks lovely as you approach and the reception staff made us feel very welcome. The hotel always smelt fresh and was lovely and clean.. However the room was very small for a double room and in summer would be very stuffy as the air conditioning did not work very well. Would not stay here again for this reason.Genuine Hotels.com guest review
Thought this hotel was really good value for money and would stay here again.Near to all that London has to offer.FAGenuine Expedia guest review
I t was fine for 2 nights, we arrived and then had to be taken across the road for our accommodation. Our room was very small and had a draft from the window, and chewing gum stuck on the wall of the window surround.Genuine Hotels.com guest review
A good hotel for this price range and in this area. Staff were helpful and we enjoyed our short stay.Genuine Hotels.com guest review
The management is a disaster; The manager is not well trained and can't keep up with his promise. Never go back again!!!Genuine Hotels.com guest review
"Looks good from the outside"
Looks a good quality hotel from the outside but once you get passed reception its a different matter. Found the decor very 70's and the rooms very basic and (even for the Paddington area) very small. Won't be staying again.Genuine Hotels.com guest review
"Great Location Small Room"
The location is great. It is a very upscale neighborhood. The room is small but we spent minimal time in it. It was a very good value compared to other neighborhood hotels. Just be prepared to contort your body around the wall tv to get to the other side of the bed. I would go back.Genuine Hotels.com guest review
"review in November"
I was pleasantly surprised at the beauty of the rooms and the courtesy and helpfulness of the staff.Genuine Hotels.com guest review
"Nice Hotel, good area, close to underground"
Friendly helpful staff. Nice hotel. comfortable rooms. Had a problem with wifi, they called a techi and he worked until it was fixed.Genuine Expedia guest review
Nice hotel in a quite area but well placed for Hyde park and paddington. Polite serviceGenuine Hotels.com guest review
"Booked and prepaid and got shunted to another hote"
Booked and paid up front after doing lots of research about the hotel... Got shunted to another hotel NOT HAPPYGenuine Expedia guest review
The rooms are small but clean, the location is great, and the personnel nice.Genuine Hotels.com guest review
Double bed tiny Hottest bed I have ever slept in Will not be returningGenuine Hotels.com guest review
POSITIVES: 1. Very close to city centre; 2. Very comfortable and clean. 3. Hotel staff was polite but not excessively courteous. NEGATIVES: 1. Hotel rooms might get hot (we stayed in September) and air conditioning is not working properly; 2. Expensive if you book late (we booked one month before stay and payed ~165 pound for night including breakfast); […] 3. Rooms are small Read moreGenuine Hotels.com guest review
"Comfortable Hotel very convenient to the Tube"
We checked in early coming in on a flight from Australia. The staff attended to the request promptly and were helpful in planning out the day as We wanted to make the most of the Three days we had before we started our first Bus trip in Europe. The Manager gave us personal attention in checking out the weather and the London Tube Connections We will […] definitely recommend it to our friends Especially the train connections from Paddington on the Three different Lines Read moreGenuine Expedia guest review
No false advertising - room listed as deluxe with single bed. Tiny by N.American standards, but deluxe. Close bathroom door to get into bed. Sit on bed to watch wall mounted flat screen, - no room for armchair anyway . Cosy Deluxe. Clean, comfortable, quiet, with luxurious bathroom not big enough to swing a kitten in. No fridge, no ice machine in lobby, […] but ice brought to my room with a smile. All staff friendly and attentive. 5AM wakeup call at exactly 5AM.Friendly 5.30 AM checkout. Great central location. Read moreGenuine Expedia guest review
"Unforgettable for all the wrong reasons."
Hotel was in a good location and room was nicely decorated BUT firstly it was so small, with only 1 high window that it felt like a cell, not a bedroom. More importantly it was so hot that it was unbearable and hotel staff were disinterested and rude when we spoke to them. Final insult was that the thermostat on the shower did not work so water was […] so scalding hot making a shower impossible. Read moreGenuine Hotels.com guest review
Great place , overall, but wi / fi was down for 2 of 3 days. This was a terrible inconvenience. Internet service is a must for us, so would not returnGenuine Hotels.com guest review
"room very hot"
the room was very hot, the portable airconditioning unit was noisey so you could not sleep with it on. The shower was good, the room was small. staff were very friendly. location was goodGenuine Hotels.com guest review
Room306 was unacceptably small though I had requested decent size room, which the staff courteously provided on 2nd day n got very comfortable 0001room. Staff n service cordial n extraordinarily courteous . Impressive.Genuine Hotels.com guest review
Loved the hotel close to Paddington and Lancaster Gate tube stations. Staff very helpful and friendly. Only downside was that the room was too hot even after being moved to an upper floor with working air and opening windowGenuine Hotels.com guest review
"Sad sack hotel"
The room was noisy and in the early morning even though we put up a do not disturb the housekeeping tried to come in. They had also lost our reservation even though when we call the hotel earlier we were told we had been upgraded .Genuine Expedia guest review
The hotel room was exstremely small and very hot.Genuine Hotels.com guest review
I stay around the corner normally in the Best Western but on this occasion could not find space to tried here. A poor hotel with poor service, 3 nights with no air conditioning, nor any internet dispite notfiying the hotel. There was no shower curtain in the bathroom just a tiny screen that meant wet floors after showers and a very dark room in the […] basement of the hotel. No where near up to what I expect for a club room. Read moreGenuine Hotels.com guest review
A little tucked away but only 10 mins walk from the tube stop, friendly staff, very nice room, comfortable and clean. A little small but for the price is great.Genuine Hotels.com guest review
I was really impressed with the hotel. For the price, I expected to have to pay for the 'extras' - Wifi, bathrobe, toiletries...but it was all included. The staff was helpful, the location was perfect - less than 10 minutes walk to two tube stations. Will stay here again.Genuine Hotels.com guest review
"Fint hotell ved Lancaster gate underground"
Hotellet befinner seg ca. 5min gange fra Lancaster gate underground som er 3 t-bane stopp unna Oxford Circus (midt i handlegaten). De ansatte var hyggelig og behjelpelige. Var mulighet for å låne paraply (mot et depositum), dog manglet det hårføner på rommet vårt. Imidlertid var det både strykebrett og strykejern på rommet. Rommet var fresht og nytt, […] men veldig liten og trangt. Alt i alt hadde vi besøkt hotellet igjen. Read moreGenuine Hotels.com guest review
部屋の設備、スタッフの対応、すべて素晴らしかったです。 値段を考えると部屋は狭いと思いますが、ロンドンのホテルはとても高いので仕方ないかなという感じ。クラブルームダブルに宿泊しましたが、ベットの両サイドで大きなスーツケースを広げることは可能。部屋はとてもきれいで、なんと部屋に電子レンジがありました。ロンドンは外食も高いので、スーパーで惣菜などを買ってきて食べるのに、とても重宝しました。パディントンから歩いて７－８分位で、地下鉄のランカスターゲートへも歩いて５分位です。周りにパブやレストランもたくさんあり、とても便利な立地だと思います。Genuine Hotels.com guest review
"Hotel agréable pour quelques jours"
chambre pas très grande mais tres propre et confortable. personnel tres sympa. pas tres loin de 2 stations de métro et de quelques arrets de bus pour aller dans le centre (5-6 minutes a pied). petit déjeuner correct mais pas extra ordinaireGenuine Hotels.com guest review
Fint hotell med god service. Relativt nyoppusset. Små rom og liten seng. Mye for pengene.Genuine Hotels.com guest review
"Londres en 1 jour et demi."
Première soirée à Hyde Park. Sur le mois de décembre n'hésitez pas à voir le super marché de Noël ainsi que la fête foraine qui n'a rien a envier aux parcs d'attractions Français. Second jour intense. Réveil 7h, petit déjeuner British à Picadelly Circus, puis direction Covent Garden et ses commerces avec un petit crochet vers le MM's Store (ca vaut […] le détour). Après cette petite balade shopping direction la Tamise et sa petite croisière qui vous permettra de voir tous les grands bâtiments de Londres (Big Ben, Tower Bridge, London Eye, Tour de Londres)compter une demi heure sur l'eau. Puis direction le quartier royal après un petit crochet vers l'abbaye de Westminster (attention visite hors de prix et photos interdite), place à Buckhingham Palace en passant par le Victoria Park et ses écureuils. Après cette longue balade une petite pause dans un pub s'impose. Le soir n'hésitez pas à assister à un des nombreux spectacles ou concerts sur picadelly's ou au Apollo. Une très belle visite en 1 jour et demi. Read moreGenuine Hotels.com guest review
"Hyggelig og rent."
Veldig bra hotell for oss. Selv om rommet var i minste laget, var det veldig rent og pent. Betjeningen ekstremt hyggelige. Beliggenhet midt i blinken:)Kommer gjerne tilbake hit.Genuine Hotels.com guest review
Låg väldigt centralt, fanns underground några hundra meter ifrån bara som kunde ta dig vart du ville ! Personalen på hotellet var vädligt trevliga ! Jätte nöjd ! Hade lätt åkt in dit igen !Genuine Hotels.com guest review
Gutes Hotel mit sehr feundlichem Personal. Zimmer sind relativ klein wie in London typisch dafür funktioniert alles. Frühstück Auswahl war sehr gut.Genuine Hotels.com guest review
"Behagelig og pent."
Rolig og trygt sjarmerende område. Hotellet var rent og pent, dog gangene og rommene var bittesmå. Den overveldende parfymelukten når man trær inn i rommet er vel standard i England. Sengene var herlige.Genuine Hotels.com guest review
"HOTEL DE CLASSE"
dommage pas de petit dejeunerGenuine Hotels.com guest review
Mye bra med dette hotellet: god service, nyoppusset, god kvalitet på frokostbuffeten, rolig og hyggelig område som likevel er sentralt. Rommene er små, men praktisk innredet. Lydisoleringen er dårlig til å være et så nylig oppusset sted. F.eks. ingen dørkarmer, noe som gjør at man hører lyd fra gangen godt. Luftanlegg og rør var også overraskende b […] råkete. Read moreGenuine Hotels.com guest review
Perfekt beliggenhet i flotte omgivelser. Nyoppusset og fint hotell, med vennlig personellGenuine Expedia guest review
"Smått men trivsamt"
Pyttesmå rum men mycket trevlig och hjälpsam personal. Rent och snyggt ett stenkast från Hyde Park.Genuine Hotels.com guest review
"깨끗하고 서비스가 좋은 호텔"
매우 청결하고 깨끗Genuine Hotels.com guest review
Realy great hotel, especially for London. price is reasonable, quiet neighbourhood. near the central line subway. staff was super friendly. breakfast was also good.Genuine Hotels.com guest review
Alt ved dette hotellet er helt perfekt, skal jeg si noe negativt må det være at rommene er litt små, men ypperlig standard.Genuine Expedia guest review
Viihdyin todella hyvin. Lontoon hotellien taso on matkoillani vaihdellut, mutta tämä oli todella viihtyisä. Todella huomaavaista henkilökuntaa ja hyväkuntoinen hotelli ja yhden hengen huonekin oli todella toimiva. Eikä pieni koko haitannut.Genuine Hotels.com guest review
"Buon albergo in posto semicentrale ben collegato."
Struttura ristruturata di recente, molto pulita, personale cortese e diponibile. Posto e' molto ben collegato mediante due fermate di metro, anche se non vicinissime (3 minuti a piedi).Genuine Expedia guest review
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