All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Secreto, Isla Mujeres

3.5 stars
Seccion Rocas Lote, 11Isla MujeresQROO77400Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Comfort
Rather comfortable
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
29See all 29 Hotels.com reviews
From 297 reviewsTripAdvisor Traveller Rating

Hotel Secreto, Isla Mujeres

Hotel Info: ‎866-539-8117‎

from $260
  • Superior Room
  • Executive Suite
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hotel Secreto
  • Hotel Secreto Isla Mujeres
  • Secreto Isla Mujeres
  • Secreto Hotel Isla Mujeres

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free breakfast
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fishing on site
  • Snorkeling on site
  • Bicycle rentals nearby
  • Scuba diving nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Lanai
  • Individually decorated
  • Separate living room
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

  • Hotel Secreto is listed in the 2012 Condé Nast Traveler Hot List.

Hotel Secreto, Isla Mujeres’s small print

Also known as

  • Hotel Secreto
  • Hotel Secreto Isla Mujeres
  • Secreto Isla Mujeres
  • Secreto Hotel Isla Mujeres

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 29 reviews

Hotel Secreto, Isla Mujeres
Outstanding5.0 / 5
Fabulous hotel, staff and location
The staff at this hotel is Amazing!! Victor went above and beyond for us during our stay and we would definitely visit this property again.
5 night romance trip
Hotel Secreto, Isla Mujeres
Good3.0 / 5
Mixed bag
This was my first time at an all-inclusive hotel, so take my review with a grain of salt. First off, check in took nearly an hour. They offer a glass of champagne and cookies, but that didn't make up for the wait. I asked why it took so long and was told it was because the people ahead of me wanted to change rooms, but no apology or anything else. Beyond that, I don't feel the price is worth it given the food quality. Breakfast was okay, lunch seemed like it was leftovers, and dinners were between okay and good. Unless you're going to drink a ton, you're not going to get your money's worth, and I'd probably rather just go out to eat since most restaurants in Mexico aren't too expensive. The room was nice, modern, and clean, and the staff were polite and attentive. The grounds were well kept and the beach was small but nice. Gym is decent. Oh, one last complaint - the house/lounge music they blare all-day/night is kind of creepy. Maybe others dig it, but it didn't do much for me.
4 night trip
Hotel Secreto, Isla Mujeres
Outstanding5.0 / 5
Hotel Secreto a secret gem
This is a small boutique hotel sitting on a beautiful beach. Love the friendly, accommodating service at Hotel Secreto. Our room was more then ample and Roger and Victor were very helpful and super friendly.
4 night romance trip
Hotel Secreto, Isla Mujeres
Outstanding5.0 / 5
Great little secret!
Beautiful and quaint hotel...very "boutique-y". The staff was wonderful, and we very much enjoyed our stay.
4 night romance trip
Hotel Secreto, Isla Mujeres
Excellent4.0 / 5
Secluded quiet retreat on Isla
Overall a great place to enjoy a relaxing getaway.
4 night romance trip

See all reviews

Hotel Secreto, Isla Mujeres

Is the description of this hotel not correct? Tell us