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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

Europa-Park-Strasse 4/6, Rust, BW, 77977, Germany, ‏‎800-491-6126
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Location.
Located in Rust (Ortenau), Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar is a family-friendly hotel close to Europa-Park. Additional regional attractions include Wurth Museum and Sainte Foy Church.

Hotel Features.
Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar has a health club, a sauna, and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. Business amenities at this 4-star property include a 24-hour business center and meeting rooms. Dining options at this spa hotel include a restaurant, a coffee shop/café, and a poolside bar. Guests are served a complimentary breakfast. Additional amenities include a children's pool, spa services, and an arcade/game room. For a surcharge, guests have access to a roundtrip airport shuttle (available 24 hours). Self parking is complimentary. This is a smoke-free property.

Guestrooms.
The 120 air-conditioned guestrooms at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar include hair dryers. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with flat-screen TVs with satellite channels.

Excellent4.5 / 5
  • I stayed twice at the Europa park, the first time was at in Santa Isabel hotel and this…Aug 24, 2014
  • I've been to a lot of theme park hotels... All around the world... This hotel was tops...…Aug 4, 2013
See all 99 Hotels.com reviews
From 229 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $157
  • Hotel room D
  • Hotel room C
  • Hotel room B
  • Hotel room A

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3:30 PM
  • Check-out time is 11 AM
  • Express check-out
The check-in location differs from the property location. To check in, go to El Andaluz
Guests planning to arrive after 6 PM must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

The Europa-Park is open for the summer season from March 28 until November 8, 2015.

The park is closed from January 12 until March 27, 2015.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property

Also known as

  • Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Policies

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for EUR 6 per night

Pets are allowed for an extra charge of EUR 13 per pet, per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Health club
  • Spa services on site
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually furnished
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi

Special features

Dining

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar.

Recreation

On Site

  • Health club
  • Sauna
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snorkeling nearby
  • Snowboarding nearby

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust’s small print

Also known as

  • Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Policies

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for EUR 6 per night

Pets are allowed for an extra charge of EUR 13 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

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