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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Europa-Park-Strasse 4/6, Rust, BW, 77977, Germany, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

4-star hotel in Ortenau with restaurant, pool bar

  • Free buffet breakfast, free WiFi, and free parking

Main amenities

  • 120 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Seasonal outdoor pool
  • Health club
  • Spa services
  • 24-hour business center
  • Airport shuttle
  • In-room childcare
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Arcade/game room

What’s around

  • In Ortenau
  • Europa-Park (1 mi / 1.7 km)
  • Wurth Museum (18.9 mi / 30.5 km)
  • Sainte Foy Church (22 mi / 35.4 km)
  • Saint Georges Church (22 mi / 35.4 km)
Excellent4.5 / 5
  • I stayed twice at the Europa park, the first time was at in Santa Isabel hotel and this…Aug 24, 2014
  • I've been to a lot of theme park hotels... All around the world... This hotel was tops...…Aug 4, 2013
See all 94 Hotels.com reviews
From 264 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $159
  • Hotel room D
  • Hotel room C
  • Hotel room B
  • Hotel room A

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3:30 PM
  • Check-out time is 11 AM
  • Express check-out
The check-in location differs from the property location. To check in, go to El Andaluz
Please contact the property ahead of time if you are planning to arrive after 6 PM. The Europa-Park is open for the summer season from March 28 until November 8, 2015, and for the winter season from November 28 until January 10, 2016 (except December 24 and 25). The Europa Park is closed from November 9 through November 27, 2015, and from January 11, 2016 until the start of 2016 summer season.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property

Also known as

  • Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar

Policies

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for EUR 6 per night

Pets are allowed for an extra charge of EUR 13 per pet, per night

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Health club
  • Spa services on site
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar.

Recreation

On Site

  • Health club
  • Sauna
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snorkeling nearby
  • Snowboarding nearby

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust’s small print

Also known as

  • Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar

Policies

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for EUR 6 per night

Pets are allowed for an extra charge of EUR 13 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

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