All hotels in Kantenah, Quintana Roo, Mexico
1 room, 2 adults
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Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah

4 stars
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710, Mexico, ‏‎800-491-6126
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Kantenah beachfront resort with 14 restaurants, spa

  • Free breakfast, free WiFi, and free parking

Main amenities

  • 264 guestrooms
  • On a private beach
  • 14 restaurants and 3 beach bars
  • Full-service spa
  • 9 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • 6 outdoor tennis courts
  • Beach umbrellas
  • Business center
  • Area shuttle

What’s around

  • In Xetna
  • Xpu-ha Beach (3.6 mi / 5.8 km)
  • Puerto Aventuras Marina (6.3 mi / 10.1 km)
  • CEDAM Museum (6.3 mi / 10.1 km)
  • Dolphin Discovery (6.5 mi / 10.4 km)
  • Chac Mol Cenote (7.1 mi / 11.4 km)
Excellent4.1 / 5
  • We had a great timeJan 12, 2016
  • I really enjoyed the hotel facilities. The restaurants had long waits for mediocre food.Dec 22, 2015
See all 85 Hotels.com reviews
From 2,131 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $383
  • Junior Suite Single use
  • Junior Suite
  • Suite, 1 King Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 264 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Free babysitting/childcare

  • Free children's club (ages 2 - 16)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 14 restaurants
  • 20 bars/lounges
  • 3 beach bars
  • 2 swim-up bars
  • Poolside bar
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 9
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts 6
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Pool umbrellas
  • Health club
  • Spa tub
  • Beach towels
  • Free use of nearby fitness center
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 16409
  • Conference space size (meters) - 1525
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 8
  • Year Built 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed size double
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 25-inch plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club
  • Supervised activities for children between 2 and 16 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Rodizio - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Ribs More - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Bamboo - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Punta Emilia - Onsite theme restaurant. Guests can enjoy drinks at the bar.

Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah

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