"Rooms not cleaned and I'm not picky"
This hotel is in a good location. But: my washcloths have not been replaced, sand on my floor since yesterday, sink not wiped out. Rooms small and dark. Lobby is small, breakfast jammed. Better values are elsewhere!!!Genuine Hotels.com guest review
Hotel is old and small but newly refurbished so seems modern and clean. One block from the beach. Staff is EXCELLENT! Extra room towels, nice beach towels, good sized boogie boards and beach chairs loaned for free with no hassle. The front desk popped our popcorn that we bought at the store. Always smiles and helpful. Must have been a 55" tv. A small […] convenient very friendly place to stay. Read moreGenuine Expedia guest review
"Hyped boutique hotel"
The hotel has extremely small rooms and it is overpriced. The staff are very friendly and hotel has a nice location. It has old ac system. I have stayed a lot in boutique hotels and this was probably the most overrated! It appears to be owned by Aston group which has big chain hotel right in front of renew. Parking is only valet as wellGenuine Expedia guest review
Everything worked out great in this hotel except the cleanliness of the room. The floor was not very clean, the bed linens were moist and smelled exactly like hotel linens, and there is much dust in the dryer. Here are the rest pros: the room was great! Great location, ocean-front, very quiet, and very convenient. The kitchen was equipped with everything […] you want, including the garbage disposal and the dishwasher. The freezer makes ice automatically! Read moreGenuine Hotels.com guest review
"Good Location, Nice Place, Staff's the Best!"
Hotel Renew: The staff is great! Hotel is clean and modern. Location is on the east end of Waikiki (close to Diamond Head and the Zoo), which I thought was good for many of the places we wanted to visit. Did I mention how great the staff was? Great place to stay...actually made staying in Honolulu bearable.Genuine Expedia guest review
"Loved This Hotel"
This hotel was awesome. The staff was amazing, the room was clean, the room looked like it does in the pictures, the bed was heaven, the pillows were fluffy and perfect, the bathroom was clean, etc. This is a 3-star hotel, and I think it's because they don't have all the amenities of a 4-star or 5-star hotel, but if it did (i.e. having a pool), it would […] be ranked pretty high. I would stay here again and again when coming back to Waikiki. The location is great, just one block from the beach, and they let you borrow chairs, towels, mats, boogie boards, etc. They greet you at the front desk with cold pineapple juice and a cold lemongrass scented towel (both of which were a surprise, as I've never been greeted at a hotel with either). Overall, had a great stay here, and will come back again. Read moreGenuine Hotels.com guest review
"Great Boutique Hotel with lots of Character!"
The hotel is a great find. We'd stayed on Waikiki several times before (Lotus, Aston, Royal Hawaiian) and we'd say this is a great happy medium to all of those locations. There aren't a lot of room, which is great as it limits the amount of people on the property and keeps it intimate. The overall vibe is younger, hipper and cooler than the surrounding […] hotels. The staff is amazingly helpful and extremely pleasant. Always available for suggestions and looking to make the stay a great one. We booked a premium oceanview room and it was perfect. We had room 806 and we had a great view, balcony and comfortable space to relax in. It was also at the end of the hall which made it extra quiet. The location is great as its easy to hit the park for a run, go across the street to the beach, walk to the rest of Waikiki attractions, and even easier to get on the road to hit the highway (you don't have to hit too much of the Waikiki traffic to make it to the freeway). Overall, its really a great find. Its not ultra-luxurious, but its quiet, intimate, hip, and just a fantastic find for the money. Spring for the oceanview room. Read moreGenuine Hotels.com guest review
Amazing cute little place! No hustle and bustle like the high tourist packed hotels. Very intimate. Will definitely stay again!Genuine Hotels.com guest review
Very friendly staff, clean rooms. Good location!Genuine Hotels.com guest review
Very close to the beach, at a reasonable price, very clean rooms and well lit bathrooms. Coffee and continental breakfast from 7-9.30. Parking is $25 (you can get $15 parking just down the block).Can get a little bit noisy in the mornings with the garbage trucks. I got a room with a city view,small sized room with small bed, just enough for 2 average […] sized adults but good quality toiletries. They provide you with beach chairs,towels,mats etc if required. They also left me with a note for my b'day,very thoughtful and nice gesture indeed. Read moreGenuine Expedia guest review
Overall I had a positive experience in this hotel. The decor is very chic and modern at the same time very quaint and cozy. The staff overall was very helpful especially Daniel. They have complimentary continental breakfast in the morning from 7am until 9:30am. Decided to stay a second night and the woman who helped me quoted me a certain price and […] charged me approximately 50 $ more than she quoted. I didn't think about it at the time, but as I went up to my room the math didn't add up. Upon checkout I brought it to the attention of the front desk staff and Daniel offered to make the adjustment. The room was a little on the small side but overall didn't feel cramped. The bed was a king size with a firmer materss which I prefer and the bedding was clean and comfortable. Read moreGenuine Expedia guest review
We enjoyed our stay at Hotel Renew. The staff was extremely helpful and the location was excellent. This is a small remodeled hotel, but we found it to be just what we needed. We had reservations at another hotel, but cancelled them after a one-night stay at Hotel Renew before out trip to Maui.Genuine Expedia guest review
"great staff....too noisy!!"
Great location; excellent staff and a comfortable room. The only problem is the larger hotels loading dock right across the street. Every morning we were woken up at 5:30 to the sound of trucks backing up. Not pleasant on a vacation.Genuine Expedia guest review
Great property with better employees. First class experience 1 block from the beachGenuine Hotels.com guest review
"Perfect for couples."
With the modern look, hard surfaces and glass; I wouldn't recommend this hotel for families. For my husband and I, it was perfect and just what we wanted. The room is a little snug but very nice and the location is excellent, walking distance to anything and everything. The staff was amazing and it didn't hurt that they greeted us in their beautiful […] lobby with chilled, lemony washcloths and glasses of fresh pineapple juice when we arrived (after 20 hours in airports and on planes....it was much appreciated). Read moreGenuine Expedia guest review
Main draw back, no balconys. Very accommodating staff.Genuine Expedia guest review
Lovely location, great staff, ideal for waikiki beachGenuine Hotels.com guest review
Everyone was accommodating and friendly... Clean hotel, with an amazing location, free wifi... Highly recommend this hotelGenuine Hotels.com guest review
"Good rm for business person/couple with no extras"
The hotel is well situated one block from the ocean. The most IMPORTANT information is that there is no pool or restaurant. If you want a clean room and not much more -then this is good. "Breakfast is coffee,juice and a muffin/scone in a small area of the lobby. The staff were friendly and did supply beach towels for the short walk to the beach. Parking […] is expensive:$25 per day(valet only). We went to a parking garage two blocks away and safely parked for $12 per day. Our first room had a strange odor and we asked to be moved- they did and were helpful. Otherwise we would rate the room much higher. Read moreGenuine Expedia guest review
"Veryy friendly stuff"
overall goodGenuine Hotels.com guest review
"Best stay in Honolulu"
I stayed again at the Hotel Renew. The staff remembered that I had stayed there before (3 years ago) and offered a cheese plate for us. What sets the hotel apart from the others in Waikiki is the service. Nothing is too much for the hotel staff. There may be larger/more luxurious properties in Honolulu, but the staff at Hotel Renew is what brings us […] back. They allow you to borrow beach chairs, boogie boards, and towels to bring to the beach. After you have checked out, they allow a courtesy room to shower/change if you have a night flight out of Honolulu. I would certainly stay here again in the future. Read moreGenuine Expedia guest review
Is really good because is to close to beach and you have todo to close the experience to buy in Waikiki is really goodGenuine Expedia guest review
"Boutique-type hotel with great happy hour!"
Incredibly comfortable bed, across the street from beach, quiet, excellent service, and loved the happy hour. Would definitely stay again. Oh, plenty of outlets in the room. I hate having to unplug lights in order to charge my phone.Genuine Hotels.com guest review
"mixed feelings about stay"
PROS: quiet room, great lighting options, free internet, steps to Waikiki beach, towel rental, zero kids because this small hotel does not have a pool CONS: ocean view room was more like ocean "sneak peek" view--could barely see the ocean because of hotel in front of this one, hard bed. Overall, it was an OK place to stay. I think I'm just over Waikiki […] in general. Most likely will not be staying down in the ultra touristy area ever again. Read moreGenuine Hotels.com guest review
"So good it will ruin the rest of your trip"
Hotel renew is hands down the one of the best hotels I've ever stayed at. It was so good that when we went to another island and stayed at a Sheraton Resort, it was disappointing. Amazing hotel staff. And I mean amazing. They're professional, polite, on top of things, and actually happy to help! I had left my purse and keys at the hotel and realized […] it after landing on another island. I called and housekeeping had picked up the purse. They shipped it overnight to our new location with time to spare before we had to return to the mainland. Daniel, Grace, and Francis were all incredible staff members. The location is great if you're looking for a quiet location on the beach. The cost of an ocean front room is the same as a city view room in another bigger hotel. It's very quiet here. There are only 4 floors so it's a very cozy place. The rooms are fabulously decorated. They really put a lot of thought into the decor and the lights. The hallways were a bit dark for my taste, but when you come back for a nap or late at night, it's nice not to get blinded. This is not a place for kids. This is not a place for people who like to spend time at a pool. There is no restaurant on premise. But when you're in the middle of Waikiki, who needs those things? It was a complete and utter pleasure staying here and I wish there were Hotel Renews everywhere I travel. Read moreGenuine Hotels.com guest review
We didn't have any expectations, so when we arrived, we were pleasantly surprised with the place. Clean, modern, minimalist, great for no-fuss couples who are happy with great service, clean spaces, and nice perks, but don't care about not having a pool, spa, gym, etc. Love the free towel / beach chair / boogie board services too. Would definitely stay […] here again. Read moreGenuine Hotels.com guest review
"Great little hotel!"
Hotel is nicely situated, just a block away from the beach and close to shops and restaurants. No pool or fancy amenities, but we did not spend a lot of time in the room anyway. There is a small dorm-size refrigerator in the room. I did request that linens be changed daily, but I don't think they did that. Also shower door was not always wiped clean. […] The corner seems to be a pick-up point for various tour buses and trolleys, so it can be a little noisy if your room faces that way. Staff is very accommodating. On our last day, the airport shuttle was picking us up at 4:30 but we had to check out by 12:30pm. They held our bags while we went to the beach one last time and then let us use a 'courtesy room' to clean up and change clothes afterwards. Earlier in the week I had bought some Portuguese sausage to bring home and kept it in the room refrigerator, and after we checked out the staff kept it in their own refrigerator for me, until we were ready to take the airport shuttle. There is fresh pineapple juice and coffee in the lobby every morning, as well as some breakfast pastries, included in the room rate. They will also give you beach chairs and towels when you go out to the beach. Read moreGenuine Expedia guest review
Being an avid traveller, I selected The Renew because it reminded me of the boutique hotels on South Beach. It did not disappoint. It delivers way more for allot less. Location... perfect!! 45 second walk to the beach close enough to Waikiki yet far enough to not get swarmed by the many tourists. The staff is TOP notch... the rooms are small but very […] well designed. It's quaint, modern and a surprising lil gem amidst the giant chain hotels that line the beach. No pool, no fancy restuaruant, no big bar... but it has personality, service and a great location. Loved it!!! Read moreGenuine Hotels.com guest review
Close to the beach, central, many shops around, clean. Only valet parking.Genuine Expedia guest review
"great place to stay"
awesome - staff was outstanding - couldn't have been more helpful and friendlyGenuine Expedia guest review
"Perfect modern hotel"
Amazing stay!! Close to the beach, perfect location, super friendly staff, nice and clean room! Thank you!Genuine Expedia guest review
Hotel staff is very nice and helpful. Hotel itself is small and friendly very personable. Front desk was able to line up hotel for our departure which saved us time and money.Genuine Expedia guest review
"Clean boutique hotel"
Nice boutique hotel with modern rooms. Very friendly and helpful staff. There is a fridge but would have liked a coffee maker in the room. Breakfast consisted of only a few pastries, a bowl of fresh fruit would have been nice. It's close to the bus stops and just a little walk from the main shops in Waikiki but overall it's a good clean place to st […] ay. Read moreGenuine Expedia guest review
"Overall great experience"
This is my new favorite hotel. Great location, great staff, just an overall great hotel experience.Genuine Expedia guest review
"Quiet, wonderful hotel in great location"
The staff and service was wonderful. The staff bent over backwards to make sure that we had everything that we needed. We had a wonderful stay and we would definitely go back. We upgraded our room and had a great view of the ocean. The room was clean and comfortable. The bed's were small, but comfortable. I feel that the hotel was good for a couple, […] however, there was no pool that a family could enjoy. Read moreGenuine Expedia guest review
"Jewel of a hotel"
Great value, great location. Excellent service, friendly staff. This place is definitely better than the big brand hotels Would absolutely recommend it.Genuine Expedia guest review
"Great Location and good choice if you are not look"
Great Location and good choice if you are not looking for those big hotels. I like it. The beds, pillows and comforters are so cozy. Room size is good too. Complementary continental breakfast is really convenient. Next to the other 2 big hotels which is always the meeting point for tours.Genuine Expedia guest review
"Good hotel for a decent price!"
The photos on yelp were a little deceiving but what photos of hotels aren't? It was a trendy small boutique hotel, perfect for someone not looking to hang out at the hotel during their trip. The lobby was small and cozy, the staff was very friendly and accommodating. I guess in my mind I had pictured a hotel that was a little bit bigger in size but […] then again I didn't really care since the deal I had through expedia seemed to be the best at the time. It's a block away from the beach, very close. Overall it was a good, affordable place, and yes i would recommend it to people who are looking for a decent place to stay and again not looking for that whole big decorated hotel experience. Read moreGenuine Expedia guest review
The lobby is a bit small but cozy. Staffs r super helpful and pleasant!Genuine Expedia guest review
"Location and Service Outweigh Shortcomings"
Very good location just steps from the beach but not in the thick of the swarm that has over- run much of Waikiki. The rooms tend to be dark and smallish with too much money spent on high end lighting, but none left for basics like a coffee maker. No laundry facility either. However, the excellent staff and service make up for the shortcomings.Genuine Expedia guest review
"Really Great hotel!"
I have to say, too, that I do not understand the negative comments left about this hotel. My sister, my 9 year old niece, and I stayed here for 4 days, and the staff was absolutely fabulous and friendly. The rooms and beds were comfortable. We were on the 8th floor facing inland and no noise was heard! It is one block from the beach, and so conveniently […] located. Step outside and just to your left are the trolley stops to take you around the city (Pink line - pay cash - like a bus stop). We are so glad we stayed here. Read moreGenuine Expedia guest review
"an average hotel"
The hotel is located on busy street where the bus, shuttle stop. It's very noisy. they need to install a special window or door system to reduce the noise.The window & door curtains are heavy & only 1 layer compare to other hotels' curtain that I stayed. The room are too small. However, this hotel is close to the beach. You have free internet, & complimentary […] breakfast Read moreGenuine Expedia guest review
"Great Hotel - Great Location"
Rooms were very comfortable withclean sheets / towels delivered daily - hope you are not a late sleeper though because maid service came at 9 am. As indicated by other travelers breakfast is juice, coffee and muffins but always fresh. Beach towels and chairs always available just ask at front desk. Although no restaurant you can order from a various […] list of restaurants in area and will deliver to your hotel room (for a fee). The staff was awesome - answering questions, giving you options of things to do, happy to oblige with a 'sun' dance when the rain clouds appeared. Definately would stay there again! Read moreGenuine Expedia guest review
"Friendly staff and great location"
Best thing about this hotel is the friendly and accommodating staff and the location of the hotel which is nearby the strip and the beach. Also rentals for beach towels, body boards, beach chairs are all for free. There is also free continental breakfast. Rooms are just decent though, first room we were booked for had a weird stench in the room so we […] switched rooms the next day. Also card keys to the hotel room were such a hassle, had to switch for a new card almost each day because it kept deactivating and we couldn't get into the room. And valet parking is $25 per day. Overall we had an okay experience at this hotel but the hotel staff and location make up for the lack of amenities. Read moreGenuine Expedia guest review
"Perfect for a romantic vacation"
Extremely modern and romantic decor. Everything was clean, organized, and in amazing condition. Perfect for couples. The staff was extremely kind and helpful. Definitely would recommend.Genuine Expedia guest review
Everything was great. My only concern is the air-conditioner in the room. It was way too loud. It was also blowing straight on my bed. Otherwise the room was clean and modern.Genuine Expedia guest review
"Good location, ok room"
Room had a musty smell. Carpet likely needed to be replaced. Furnishings were ok. Air conditioning unit was old, noisy and needs to be replaced. Excellent bathroom, great Internet and television. The people and location were wonderful.Genuine Hotels.com guest review
"Close to the beach excellent views!"
Overall pleasant experience and a nice place to stay.Genuine Expedia guest review
The customer service is great, being able to check out towels and mats for the beach is great, the greeting with fresh juice and scented towels is great, and the list goes on. The hotel is about a one minute walk from the beach. This area of the beach has a break wall, so it is like a swimming pool in the ocean. Between the beach and the break wall, […] the depth doesn't exceed around 5 feet. A minute's walk in the opposite direction from the beach gets you to Kuhio St. and a public bus stop. We bought a 4 day bus pass and were able to take the bus to Pearl Harbor, Hanauma Bay, the Polynesian Cultural Center, up and down Waikiki, etc. very conveniently. The International Marketplace is less than a 10 minute walk. Having never stayed at a boutique hotel before, and being someone that appreciates night life and lots of activity, the hotel seemed like an oasis each time we returned from our outings. It was quiet and relaxing. There was never a wait to check out towels for the beach or ask for suggestions at the front desk. A container of ice water with lemon slices was always available in the lobby. An internet connection was important to me, and the wi-fi signal was strong and reliable. When it came time to check out, the front desk printed our airline boarding passes. It was simple, quick, convenient...the kind of service you don't get at larger hotels. The next time I visit Oahu, I will definitely choose Hotel Renew again without hesitation. Read moreGenuine Expedia guest review
"Beach towels, chairs and mats provided everyday"
The staff were wonderful!! From the front desk to the valet to the housekeeping. Everyone was pleasant and friendly. You'll especially appreciate Paul and Adam at the front door/valet, 2 helpfully and friendly guys. They helped us with great suggestions to eat and the hot spots to go in the island. We are definately coming backGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )