Main draw back, no balconys. Very accommodating staff.Genuine Expedia guest review
Lovely location, great staff, ideal for waikiki beachGenuine Hotels.com guest review
Everyone was accommodating and friendly... Clean hotel, with an amazing location, free wifi... Highly recommend this hotelGenuine Hotels.com guest review
"Good rm for business person/couple with no extras"
The hotel is well situated one block from the ocean. The most IMPORTANT information is that there is no pool or restaurant. If you want a clean room and not much more -then this is good. "Breakfast is coffee,juice and a muffin/scone in a small area of the lobby. The staff were friendly and did supply beach towels for the short walk to the beach. Parking […] is expensive:$25 per day(valet only). We went to a parking garage two blocks away and safely parked for $12 per day. Our first room had a strange odor and we asked to be moved- they did and were helpful. Otherwise we would rate the room much higher. Read moreGenuine Expedia guest review
"Veryy friendly stuff"
overall goodGenuine Hotels.com guest review
"Best stay in Honolulu"
I stayed again at the Hotel Renew. The staff remembered that I had stayed there before (3 years ago) and offered a cheese plate for us. What sets the hotel apart from the others in Waikiki is the service. Nothing is too much for the hotel staff. There may be larger/more luxurious properties in Honolulu, but the staff at Hotel Renew is what brings us […] back. They allow you to borrow beach chairs, boogie boards, and towels to bring to the beach. After you have checked out, they allow a courtesy room to shower/change if you have a night flight out of Honolulu. I would certainly stay here again in the future. Read moreGenuine Expedia guest review
Is really good because is to close to beach and you have todo to close the experience to buy in Waikiki is really goodGenuine Expedia guest review
"Boutique-type hotel with great happy hour!"
Incredibly comfortable bed, across the street from beach, quiet, excellent service, and loved the happy hour. Would definitely stay again. Oh, plenty of outlets in the room. I hate having to unplug lights in order to charge my phone.Genuine Hotels.com guest review
"mixed feelings about stay"
PROS: quiet room, great lighting options, free internet, steps to Waikiki beach, towel rental, zero kids because this small hotel does not have a pool CONS: ocean view room was more like ocean "sneak peek" view--could barely see the ocean because of hotel in front of this one, hard bed. Overall, it was an OK place to stay. I think I'm just over Waikiki […] in general. Most likely will not be staying down in the ultra touristy area ever again. Read moreGenuine Hotels.com guest review
"So good it will ruin the rest of your trip"
Hotel renew is hands down the one of the best hotels I've ever stayed at. It was so good that when we went to another island and stayed at a Sheraton Resort, it was disappointing. Amazing hotel staff. And I mean amazing. They're professional, polite, on top of things, and actually happy to help! I had left my purse and keys at the hotel and realized […] it after landing on another island. I called and housekeeping had picked up the purse. They shipped it overnight to our new location with time to spare before we had to return to the mainland. Daniel, Grace, and Francis were all incredible staff members. The location is great if you're looking for a quiet location on the beach. The cost of an ocean front room is the same as a city view room in another bigger hotel. It's very quiet here. There are only 4 floors so it's a very cozy place. The rooms are fabulously decorated. They really put a lot of thought into the decor and the lights. The hallways were a bit dark for my taste, but when you come back for a nap or late at night, it's nice not to get blinded. This is not a place for kids. This is not a place for people who like to spend time at a pool. There is no restaurant on premise. But when you're in the middle of Waikiki, who needs those things? It was a complete and utter pleasure staying here and I wish there were Hotel Renews everywhere I travel. Read moreGenuine Hotels.com guest review
We didn't have any expectations, so when we arrived, we were pleasantly surprised with the place. Clean, modern, minimalist, great for no-fuss couples who are happy with great service, clean spaces, and nice perks, but don't care about not having a pool, spa, gym, etc. Love the free towel / beach chair / boogie board services too. Would definitely stay […] here again. Read moreGenuine Hotels.com guest review
"Great little hotel!"
Hotel is nicely situated, just a block away from the beach and close to shops and restaurants. No pool or fancy amenities, but we did not spend a lot of time in the room anyway. There is a small dorm-size refrigerator in the room. I did request that linens be changed daily, but I don't think they did that. Also shower door was not always wiped clean. […] The corner seems to be a pick-up point for various tour buses and trolleys, so it can be a little noisy if your room faces that way. Staff is very accommodating. On our last day, the airport shuttle was picking us up at 4:30 but we had to check out by 12:30pm. They held our bags while we went to the beach one last time and then let us use a 'courtesy room' to clean up and change clothes afterwards. Earlier in the week I had bought some Portuguese sausage to bring home and kept it in the room refrigerator, and after we checked out the staff kept it in their own refrigerator for me, until we were ready to take the airport shuttle. There is fresh pineapple juice and coffee in the lobby every morning, as well as some breakfast pastries, included in the room rate. They will also give you beach chairs and towels when you go out to the beach. Read moreGenuine Expedia guest review
Being an avid traveller, I selected The Renew because it reminded me of the boutique hotels on South Beach. It did not disappoint. It delivers way more for allot less. Location... perfect!! 45 second walk to the beach close enough to Waikiki yet far enough to not get swarmed by the many tourists. The staff is TOP notch... the rooms are small but very […] well designed. It's quaint, modern and a surprising lil gem amidst the giant chain hotels that line the beach. No pool, no fancy restuaruant, no big bar... but it has personality, service and a great location. Loved it!!! Read moreGenuine Hotels.com guest review
Close to the beach, central, many shops around, clean. Only valet parking.Genuine Expedia guest review
"great place to stay"
awesome - staff was outstanding - couldn't have been more helpful and friendlyGenuine Expedia guest review
"Perfect modern hotel"
Amazing stay!! Close to the beach, perfect location, super friendly staff, nice and clean room! Thank you!Genuine Expedia guest review
Hotel staff is very nice and helpful. Hotel itself is small and friendly very personable. Front desk was able to line up hotel for our departure which saved us time and money.Genuine Expedia guest review
"Clean boutique hotel"
Nice boutique hotel with modern rooms. Very friendly and helpful staff. There is a fridge but would have liked a coffee maker in the room. Breakfast consisted of only a few pastries, a bowl of fresh fruit would have been nice. It's close to the bus stops and just a little walk from the main shops in Waikiki but overall it's a good clean place to st […] ay. Read moreGenuine Expedia guest review
"Overall great experience"
This is my new favorite hotel. Great location, great staff, just an overall great hotel experience.Genuine Expedia guest review
"Quiet, wonderful hotel in great location"
The staff and service was wonderful. The staff bent over backwards to make sure that we had everything that we needed. We had a wonderful stay and we would definitely go back. We upgraded our room and had a great view of the ocean. The room was clean and comfortable. The bed's were small, but comfortable. I feel that the hotel was good for a couple, […] however, there was no pool that a family could enjoy. Read moreGenuine Expedia guest review
"Jewel of a hotel"
Great value, great location. Excellent service, friendly staff. This place is definitely better than the big brand hotels Would absolutely recommend it.Genuine Expedia guest review
"Great Location and good choice if you are not look"
Great Location and good choice if you are not looking for those big hotels. I like it. The beds, pillows and comforters are so cozy. Room size is good too. Complementary continental breakfast is really convenient. Next to the other 2 big hotels which is always the meeting point for tours.Genuine Expedia guest review
"Good hotel for a decent price!"
The photos on yelp were a little deceiving but what photos of hotels aren't? It was a trendy small boutique hotel, perfect for someone not looking to hang out at the hotel during their trip. The lobby was small and cozy, the staff was very friendly and accommodating. I guess in my mind I had pictured a hotel that was a little bit bigger in size but […] then again I didn't really care since the deal I had through expedia seemed to be the best at the time. It's a block away from the beach, very close. Overall it was a good, affordable place, and yes i would recommend it to people who are looking for a decent place to stay and again not looking for that whole big decorated hotel experience. Read moreGenuine Expedia guest review
The lobby is a bit small but cozy. Staffs r super helpful and pleasant!Genuine Expedia guest review
"Location and Service Outweigh Shortcomings"
Very good location just steps from the beach but not in the thick of the swarm that has over- run much of Waikiki. The rooms tend to be dark and smallish with too much money spent on high end lighting, but none left for basics like a coffee maker. No laundry facility either. However, the excellent staff and service make up for the shortcomings.Genuine Expedia guest review
"Really Great hotel!"
I have to say, too, that I do not understand the negative comments left about this hotel. My sister, my 9 year old niece, and I stayed here for 4 days, and the staff was absolutely fabulous and friendly. The rooms and beds were comfortable. We were on the 8th floor facing inland and no noise was heard! It is one block from the beach, and so conveniently […] located. Step outside and just to your left are the trolley stops to take you around the city (Pink line - pay cash - like a bus stop). We are so glad we stayed here. Read moreGenuine Expedia guest review
"an average hotel"
The hotel is located on busy street where the bus, shuttle stop. It's very noisy. they need to install a special window or door system to reduce the noise.The window & door curtains are heavy & only 1 layer compare to other hotels' curtain that I stayed. The room are too small. However, this hotel is close to the beach. You have free internet, & complimentary […] breakfast Read moreGenuine Expedia guest review
"Great Hotel - Great Location"
Rooms were very comfortable withclean sheets / towels delivered daily - hope you are not a late sleeper though because maid service came at 9 am. As indicated by other travelers breakfast is juice, coffee and muffins but always fresh. Beach towels and chairs always available just ask at front desk. Although no restaurant you can order from a various […] list of restaurants in area and will deliver to your hotel room (for a fee). The staff was awesome - answering questions, giving you options of things to do, happy to oblige with a 'sun' dance when the rain clouds appeared. Definately would stay there again! Read moreGenuine Expedia guest review
"Friendly staff and great location"
Best thing about this hotel is the friendly and accommodating staff and the location of the hotel which is nearby the strip and the beach. Also rentals for beach towels, body boards, beach chairs are all for free. There is also free continental breakfast. Rooms are just decent though, first room we were booked for had a weird stench in the room so we […] switched rooms the next day. Also card keys to the hotel room were such a hassle, had to switch for a new card almost each day because it kept deactivating and we couldn't get into the room. And valet parking is $25 per day. Overall we had an okay experience at this hotel but the hotel staff and location make up for the lack of amenities. Read moreGenuine Expedia guest review
"Perfect for a romantic vacation"
Extremely modern and romantic decor. Everything was clean, organized, and in amazing condition. Perfect for couples. The staff was extremely kind and helpful. Definitely would recommend.Genuine Expedia guest review
Everything was great. My only concern is the air-conditioner in the room. It was way too loud. It was also blowing straight on my bed. Otherwise the room was clean and modern.Genuine Expedia guest review
"Good location, ok room"
Room had a musty smell. Carpet likely needed to be replaced. Furnishings were ok. Air conditioning unit was old, noisy and needs to be replaced. Excellent bathroom, great Internet and television. The people and location were wonderful.Genuine Hotels.com guest review
"Close to the beach excellent views!"
Overall pleasant experience and a nice place to stay.Genuine Expedia guest review
The customer service is great, being able to check out towels and mats for the beach is great, the greeting with fresh juice and scented towels is great, and the list goes on. The hotel is about a one minute walk from the beach. This area of the beach has a break wall, so it is like a swimming pool in the ocean. Between the beach and the break wall, […] the depth doesn't exceed around 5 feet. A minute's walk in the opposite direction from the beach gets you to Kuhio St. and a public bus stop. We bought a 4 day bus pass and were able to take the bus to Pearl Harbor, Hanauma Bay, the Polynesian Cultural Center, up and down Waikiki, etc. very conveniently. The International Marketplace is less than a 10 minute walk. Having never stayed at a boutique hotel before, and being someone that appreciates night life and lots of activity, the hotel seemed like an oasis each time we returned from our outings. It was quiet and relaxing. There was never a wait to check out towels for the beach or ask for suggestions at the front desk. A container of ice water with lemon slices was always available in the lobby. An internet connection was important to me, and the wi-fi signal was strong and reliable. When it came time to check out, the front desk printed our airline boarding passes. It was simple, quick, convenient...the kind of service you don't get at larger hotels. The next time I visit Oahu, I will definitely choose Hotel Renew again without hesitation. Read moreGenuine Expedia guest review
"Beach towels, chairs and mats provided everyday"
The staff were wonderful!! From the front desk to the valet to the housekeeping. Everyone was pleasant and friendly. You'll especially appreciate Paul and Adam at the front door/valet, 2 helpfully and friendly guys. They helped us with great suggestions to eat and the hot spots to go in the island. We are definately coming backGenuine Expedia guest review
"Super amazing hotel"
My girlfriend and I stayed at hotel renew for two nights and the staff is amazing! Everybody is so helpful and willing to go the extra mile to make life easier for the guests. Jackie at the front desk is especially amazing. She made our trip! Thanks Jackie! And thank you to the entire staff! Mahalo!Genuine Hotels.com guest review
"Really Good Place"
The hotel was really nice. Friendly staff. Good price. Small but good breakfast. Free internet. The double bed in our room was a little small but the staff warned us before we went to our room. I am sure we could have changed if we wanted. We ended up keeping that room for the 2 weeks there. Location was perfect. The only thing I would say which is […] not related to the hotel is that the street it is located on is a little noisy. But it was OK nonetheless. I also believe that Waikiki area is noisy overall so unless you pay the big bucks to be on a beachfront hotel room, expect a little noise. I would highly recommend this place. Read moreGenuine Expedia guest review
"Great hotel so close to the beach"
We want to give Hotel Renew 5 stars but there are just a couple of things that could be improved. They greet you with a smile, a glass of juice and cool hand towel. Staff is very friendly and professional. We booked a double bed with partial ocean view but that was our first mistake.The guy who checked us in said (almost apologizing) that we have a […] double bed but the great thing about our room is the balcony. When we get to the room (301), we are happy, on the small side but clean/stylish. Downer #1: We are a small/average size couple and the double bed was way too small. It took some getting used to for sure. Then our balcony with partial ocean view - if you have to pay extra for it, not worth it. You have to lean over the railing to see the view and the high rise hotel next door has a great view of you. No intimate evenings out there. Great for families with small children since the balcony is concrete and kids can be out there safely without danger of falling through railings. Can imagine it would be great for a smoker too. Cool lighting system, effective shades (that you will never open because you are surrounded by lanais) and Face Stockholm products. Worst complaint - moldy smell in the room. We told reception about it. They did a "deep clean" but really didn't help. Since we only had one more night, we tolerated it. Maybe coming from the carpet or a/c. Def a negative. Overall, not bad. Renew was so close the beach w/ free beach towels, boogie board & breakfast. Read moreGenuine Expedia guest review
"Best beachside hotel in Waikiki!!!"
The service here is impeccable. Better than most hotels you'll find on the mainland or anywhere for that matter. Incredibly helpful and patient, you can borrow just about anything you need for a fantastic day at the beach (which is only half a block away) and return it whenever you are done. Never had to wait in line for the concierge or for anything […] - clean, efficient, helpful. Also one of the only hotels in Waikiki that meets with the modern, clean-decor and style I've come to expect from staying at 4/5-star hotels in NYC, Miami, and Vegas. The only place I will ever stay in Oahu. Read moreGenuine Hotels.com guest review
Amenities are great! The rooms are a little small but you can't beat the locationGenuine Expedia guest review
The hotel is a gem, I truly enjoyed it.I am grateful the the Expedia agent who recommended it. A big plus for me was the free internet, sionce i had some work to do in between the "vacation time"Genuine Expedia guest review
"Great value and great stay"
Was very happy with the stay at hotel renew. Smaller hotel with good location a block off the beach. Good for young adults without children. Smaller hotel means quicker in and out. Free breakfast in the am. Staff was very friendly and helpful. Would stay here again. A little adult oasis in the family zoo of Waikiki.Genuine Hotels.com guest review
Hotel renew was a small and tranquil place to stay during our honeymoon. No crazy commotion like a lot of the other hotels. A big plus was the fact that waikiki beach was not even a block away. The room was nice, spacious, modern, and very comfortable. The staff was super friendly and helpful with helping us book activities during our stay. Overall, […] it was a great stay! Read moreGenuine Expedia guest review
"Excellent for Waikiki"
Reasonably priced, excellent friendly staff, and a nice location. Would stay again.Genuine Expedia guest review
This hotel is located a block from the beach at the eastern end of Waikiki beach. It is an older building that has been completely renovated in a modern way with all modern conveniences including a flat panel TV mounted to the wall on a swing arm for viewing convenience. It was priced right and very comfortable. The hotel staff was friendly and very […] accommodating. They provide a continental breakfast and they also have a happy hour with reduced priced drinks. I definitely recommend this hotel. Read moreGenuine Expedia guest review
Great hotel and service. I would definitely stay there again.Genuine Hotels.com guest review
"BEST HOTEL FOR THE MONEY!"
Wonderful experience! You absolutely cannot beat it for anywhere near the price! Helpful staff (even the maid called us by name and was always around doing personal things); great location - 1/2 block from beach, in the heart of Waikiki; right at tour bus stop and city bus stop; great continental breakfast; free wi-fi in the room; relatively cheap valet […] parking; cheap rental car place near (Enterprise was great); complimentary clean-up room (our flight left very late in the day, so they provided a room to shower and change clothes before going to airport). Not only 'would' we stay there again, we are already planning to stay there again! Read moreGenuine Expedia guest review
"My favorite class of hotel!"
Hotel Renew is exactly what I look for in a hotel stay! I prefer small hotels that offer excellent customer service and concentrate on perfecting the services they provide. If you don't require a gym, pool or restaurant in your hotel, this is the place for you. The staff was professional, friendly and thorough. Breakfast was just what I need to start […] my day! I grabbed a coffee to go, fruit and some danish and headed to the beach to enjoy a picnic in the early morning sun. The surfers will already be there, and the crowds aren't!! My room (7th floor, street side with a large balcony) was the perfect size for me with a large closet, chaise lounge, flat screen t.v, free wi-fi and well appointed bath. I say this is "perfect for me" because I do not require a huge hotel room to be happy. By American standards the room is a little small, by European standards the room is luxuriously large! With Waikiki beach a half block away and all that Oahu has to offer, how much time are you spending in your room anyway?? The hotel is located at the end of the main road along Waikiki beach, but I prefer to be farther away from what I can only describe as "5th Avenue on the beach" Alot of high end shops and throngs of people are what I go on vacation to get away from! Just one note that I did hear the noise from the street, but that is to be expected when you are staying in a city on the seventh floor. I would suggest requesting an inside room if this bothers you. Read moreGenuine Hotels.com guest review
"Perfect in every way"
From the moment you call with questions or upon arrival. The staff is great, helpful, and knowledgable I can not say enough great things about the staff. From the second I parked the car i was greated with a kind smile and friendly hello. The valet even showed me the amenities of the room. The hotel is in the perfect location to everything !!!! My only […] regret was renting a car-no need for it (which the hotel had advised me not too but I did anyway) Read moreGenuine Expedia guest review
Hotel was nice. Good atmosphere and nice furnishings. Small room with no pool or food service. Bar closed early so you need to venture out for a drink.Genuine Hotels.com guest review
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