"Romantic getaway supreme!!"
Great room...affordable rates...very upscale look...romantic and beautiful. Great window view also!Genuine Hotels.com guest review
We have a long commute from the north to Toronto and decided to avoid the bad traffic from an incoming storm by staying overnight here. It was clean, comfortable, convenient and we were happy with the service we received from the front desk and the restaurant.Genuine Hotels.com guest review
VERY NICE CLEAN HOTEL. EXCELLENT BED COMFORT. COURTEOUS AND HELPFULL DESK STAFF AWFULL BREAKFAST WITH UNFRIENDLY UNHELPFULL STAFF.Genuine Hotels.com guest review
Another great nightGenuine Hotels.com guest review
Great stay! Great price! I'll be back again.Genuine Hotels.com guest review
Clean atmosphere, Great customer service. Really enjoyed our stay with a bonus of complimentary wine and chocolates.Genuine Hotels.com guest review
"Great night's sleep"
It was quiet, comfortable and the staff was all helpfulGenuine Hotels.com guest review
"Accomodation - solid 4, Sound proofing - low 2"
We did not spend much time at the hotel as we spent most of our time at a local venue. However, the time spent with the intension of sleeping was not acheived. At around 2am the 6th floor became very loud as other guest proceeded to belch with pride and giggle the handle on our door. I guess not so much against the hotel but our stay was overall dissatisfactory […] with our intensions. Read moreGenuine Hotels.com guest review
Response by Monte Carlo Inn Vaughan Suites We apologize that you had to witness such a scene and hope that it did not change your view of our hotel. We look forward to serving you again in the near future.
"Want my deposit back"
The stay was nice. Had to take a taxi to get anywhere because it was cold and windy. The only thing I am upset about is the fact that they took one hundred dollars off my visa for a "damage deposit" and 7 days later it is still not returned to my visa.Genuine Hotels.com guest review
"Good value, great service, nice rooms"
There's a good little diner just down the block, and Wal-Mart around the corner if you've forgotten anything. Vaughan Mills is a straight drive up one street, and so in Canada's Wonderland. Good value, great service.Genuine Hotels.com guest review
The stay was great, very clean. I didn't find the bed very comfortable though that was the only downfall to the stay. I would recommend this hotel to people though.Genuine Hotels.com guest review
"Rude Counter Staff"
Staff seemed very judgmental on my arrival. This was the first hotel i stayed in that week that required a credit card and did an inspection on my room prior to refunding the money to the card. The gentleman at the desk was quite abrupt and rude with his questions. I wouldn't return if i was paying for it. Not top on my list to stay at ever again.Genuine Hotels.com guest review
"A service without service"
First call was to repair the water stopper in the Whirlpool (jacuzzi) in my room, and that got fixed. Second issue while getting some ice cubs out of my room, wears my bottom (pjs) when a service girl or staff member approached me asking me not to be out of room without shirt. I asked her if that is a new law in Canada!!! And men are not allowed out […] without top. But she repeated her statement as if she didn't hear me. Third issue was the day when i came back from my workshop at 3:00pm to find my room has been left without cleaning at all. Towels are on the floor, bed is untidy and room is a mess. I had to wait in the lobby for one hour before the room was cleaned. The last straw is on the check out, when i was so angry of everything, I have checked out and left the hotel forgotten my cloths hanging on the hotel cart and when I arrived in Kitchener, called to arrange for shipping, the staff denied any responsibility asking me to arrange with FedEx, whereas FedEx refused to pick stuff that are not packed up but the staff didn't want to pack up my 3 jackets on hangers and they won't packed them up without permission from their manager. The most important issue that, in every event i have tried to speak with the hotel manager, the answer was: he/she steeped out for the day, even when i try to reach them out over the phone, the only thing i get is a voicemail. Even though i have left a voice mail 2 days ago, he/she has not got back to me until now. Read moreGenuine Hotels.com guest review
Overall the stay was good, but the hotel is noisy. It is not the guests it is the building itself. The plumbing in the floor above is very loud and disruptive to those that are light sleepers.Genuine Hotels.com guest review
Very comfortable, quiet and clean. Only downfall is that the restaurant is not a great place to eat.Genuine Hotels.com guest review
Response by Monte Carlo Inn Vaughan Suites We are working with our restaurant operators to ensure they maintain the same level of customer service as our company
Stayed in the riviera suite. It was clean and lots of room. The hot tub was excellent. Breakfast was a little disappointing. They need to do more of a hot breakfast. Service was good.Genuine Hotels.com guest review
"Relaxing little getaway"
We stayed for the night in the room with a queen bed and a jacuzzi. The room was spacious and a good price. The jacuzzi was big enough to fit two people. There's not much to do in the area walking distance, except to shop at the Walmart across the street but the hotel is 5-10mins away from Vaughan Mills mall, driving. The staff was nice and informative. […] They told us what time breakfast was and how to get it. We need a wine cork screw and more pillows and they brought it up in less than 2 mins. Read moreGenuine Hotels.com guest review
"Yuk Yuk's Getaway"
Great timeGenuine Hotels.com guest review
Our Room was a great size, hotel was easy access from the 400 highway, and very comfortable beds. Cost effective and lots of parking.Genuine Hotels.com guest review
"not a 4 star hotel"
Great location for a weekend shopping spree , but room was not cleaned very well.Genuine Hotels.com guest review
Response by Monte Carlo Inn Vaughan Suites Please let us know at the time of your stay if there are any issues with your room. Our guest service agents and managers would be more than happy to help. Thank you for your review.
Everything was very good. Great staff and rooms. Slept very well. I travel a lot for business and this was my first time at a Monte Carlo. I will definitely check- in again.Genuine Hotels.com guest review
It was great, the staff very helpful except the free breakfast was very limited, the cookies were burnt and we had to pay extra for eggs!Genuine Hotels.com guest review
"The perfect get away!!"
I loved it! The bed was very comfy & the room was a perfect size!Genuine Hotels.com guest review
Nice folks great placeGenuine Hotels.com guest review
Small rooms, outdated, no blackout curtains = up all night!Genuine Expedia guest review
Response by Monte Carlo Inn Vaughan Suites All of our rooms are equipped with black out curtains. They are hidden behind the decor-curtains. Please let us know of any issues during your stay so that we many accommodate.
We were very pleased with everything. When there was a problem with our room, the hotel staff was unbelievably accommodating, she couldn't have been nicer. That made our trip! Would definitely recommend this hotel.Genuine Hotels.com guest review
"Great place to stay when heading to Canada's Wonde"
Comfortable room nothing special staff were nice. Grateful we were away from the elevatorGenuine Expedia guest review
"5/5 Everything a guest needs it is there"
I recommend this hotel to every traveler who needs a quiet clean comfortable room with a free breakfast at affordable rate.Genuine Hotels.com guest review
Excellent, I would recommend it to every traveller looking for hotel in Toronto. The room was very clean, the service was courteous, We enjoyed our stay in this hotel.Genuine Hotels.com guest review
"Not very nice"
I asked if i could check out at 1230 when check out was 12. I was rudely denied my request. I feel that was unreasonable and every other hotel will give you at least 30 min. I would never stay there again. We woke up late bc we had a weddingGenuine Hotels.com guest review
"close to everything we needed"
Will for sure go back - close to everything we wanted to doGenuine Hotels.com guest review
"nice modern hotel but has maintenance issues"
toilet ran all night ceiling fan to noisy bathrm door squeaksGenuine Expedia guest review
"Good option near highway"
We were looking for something to break up the seven hour trip to Muskoka. This was a good option among the several hotels within the area. It was the least expensive but the room was fine, the gym was usable and breakfast, while a reasonable continental breakfast, was likely better at the other hotels. That being said, we just needed something to get […] us going. We could have spent another $50 per night for a better breakfast which did not seem logical. Read moreGenuine Expedia guest review
"Very Clean Hotel"
came for one night with the family. Very clean room, friendly front desk staff.Genuine Hotels.com guest review
The rooms are adequate but need an update. Staff is freindly and cordial. What a surprise at the continental breakfast. No toaster for the bagels. Have to get up at 6 to get any food. Buffet was mucked out when we got there at 9. All in all the hotel is adequate. Guess you get what you pay for.Genuine Hotels.com guest review
"Decent hotel close to lots of amenities"
Front desk staff were very unwelcoming and provided slow check ins and check outs. Rooms were decent but need updating! Bathroom doors creeked and bed sounded like an old one that needs to be replaced and this was in the jacuzzi suite. Hotel was close to alot of restaurants and bars which was niceGenuine Expedia guest review
"Pardon the PUN room for improvment"
Hotel was okay staff not overly friendly, room cramped, no bag for ice bucket had to request. no hand wipes or disinfectant in exercise room.Genuine Hotels.com guest review
I would recommend to my other associates to stay and easy access to places of interests. I enjpoyed my stay, thank you very much and meegwetch!Genuine Hotels.com guest review
"Perfect for shopping and family get together."
We were impressed with the Hotel as it was reasonably priced and very clean. The bed was very comfortable and the shower head in the bathroom the best for any hotel we have stayed in & we have travelled a lot.The restaurant was average for food presentation and quality but the service was good.Genuine Hotels.com guest review
"Fantastic Business Hotel"
Overall the hotel was fantastic. Having a licensed restaurant was a bonus to have wine with a meal. Continental breakfast was good, but their fruit salad could be better. Thanks for a quiet room.Genuine Hotels.com guest review
"Alright for the price"
Did not find staff at ckeck in / check out overly friendly.Genuine Expedia guest review
short but very goodGenuine Hotels.com guest review
it was nice but no eggs at breakfest was not includedGenuine Expedia guest review
It was the worst experience that I have ever had at a hotel and believe me I have stayed in a number of hotels through out my life.....From the attendant at the front desk to the cleaning staff that was down right rude..example..my wife forgot to remove the do not disturb sign and as a result the room was not cleaned, so she ask the housekeeper in the […] lobby and her responce was that she was done and its not her job!!! WOW!!!! Never again in that hotel!!!!! Read moreGenuine Hotels.com guest review
A nice clean hotel the room we stayed in was small but pricey for what we got. No pool and the breakfast didn't have much variety.Genuine Hotels.com guest review
"Nice hotel close to Canada's wonderland"
Very large room, was very impressed!! Breakfast included a bonus! Only continental but prices for hot food very reasonable!! Staff was very pleasant!!Genuine Expedia guest review
Great hotel and very nice staff. Wish the breakfast that is included was a hot one but still not bad.Genuine Expedia guest review
"nice hotel well situated"
very convenient location, motel very clean and quietGenuine Expedia guest review
Hotel was great. Service at front desk a bit robotic but really not an issue. Room was very clean and nice layout. Breakfast was supposed to be included....businesses must learn to differentiate between breakfast and continental breakfast. Bagels muffins and......cookies??....anyhow it got the job done. Close to wonderland.....restaurants close by.....overall.....I […] would stay there again in a heartbeat!! Great!!! Read moreGenuine Hotels.com guest review
"Was a nice hotel and room"
Only con I had was lady in charge of restaurant for the breakfast needs to work on her social skills. The free breakfast was better then the others I have received, many choices for a free breakfast :P Room was clean but a drink had been left in the fridge.Genuine Expedia guest review
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