All hotels in Subang Jaya, Malaysia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Jalan SS12/1, Subang Jaya, Selangor, 47500, Malaysia, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.7 / 5Good

Score breakdown (from 94 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.7
  • Comfort
    3.8
  • Condition
    3.5
  • Neighborhood
    3.1
  • < Previous
  • Page 1 of 2
  • Next >
4.0 / 5Excellent
"Need upgrading"
Old hotel setup especially the toilet.. Shower tab was broken so can't use hot water
Genuine Hotels.com guest review
1 night business trip Jul 3, 2015
Nur Azreen
US
4.0 / 5Excellent
"Nice hotel"
Nice hotel, clean spacious room, warm service and good buffet spread for breakfast.
Genuine Hotels.com guest review
3 night business trip Jun 9, 2015
A Traveler
US
4.0 / 5Excellent
"It is a pleasant stay if there is no bed smell."
The room is clean but there is a bad smell I think it is from the toilet, I stay at ground floor,the bed is comfortable, the hotel staff is helpful, as my room's smoke detectors is out of order, they attend to my complain immediately and get it fix. The plus point is the hotel provide free shuttle service to pyramid sunway shopping mall.
Genuine Hotels.com guest review
2 night trip Dec 15, 2014
Yuet Lee
US
5.0 / 5Outstanding
"Excellent hotel!"
Very much enjoyed the hotel; very spacious and clean rooms; high-quality beds & pillows, great service... just overall good experience!
Genuine Hotels.com guest review
7 night business trip Aug 21, 2014
Joe
US
4.0 / 5Excellent
"Comfortable stay from an point of view"
Good hotel facilities in a nice environment. Even if it’s not a top 5 stars (but it would cost much more to be) you can stay very comfortably. Rooms well equipped and clean (cleaning service could be improved, but it’s OK). Wireless network works well (most of the time very fast). Great breakfast buffet and very good grill buffet in the weekend.
Genuine Expedia guest review
Other trip Apr 7, 2014
Frank
US
3.0 / 5Good
music in the bar is quite scary!!
Genuine Hotels.com guest review
1 night trip Jan 9, 2014
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
Flooring of hotel toilet room is bad. Water are trapped in the toilet causing flooding. Room 579 if I remembered correctly.
Genuine Hotels.com guest review
3 night business trip Feb 3, 2015
A Traveler
SG
2.0 / 5Fair
"bad hotel in Subang Jaya"
untidy an ddirty rooms - toilets were in bad condition - will never use again !
Genuine Hotels.com guest review
2 night business trip Jun 4, 2015
julio
SG
4.0 / 5Excellent
"Comfortable affordable family city hotel"
Nice cool environment
Genuine Hotels.com guest review
1 night trip with friends Mar 27, 2015
Muzali
AS
3.0 / 5Good
"Old wing of hotel."
Stayed in the old wing of the hotel although it is superior room. Although a regular of the hotel hope to be upgraded to the new wing but did not happen. Old wing a little run down. Bath tap fell apart but service man was able to fix it quite fast. For that price paid no complaint.
Genuine Hotels.com guest review
2 night business trip Apr 27, 2015
Ronald
SG
4.0 / 5Excellent
"convenient location"
good location; good business environment; great dynamic vibe with expensive cars parked outside
Genuine Expedia guest review
Other trip Apr 1, 2015
Steve
AU
5.0 / 5Outstanding
"Nice hotel"
The hotel was pleasant and clean, staff helpful and the room very comfortable
Genuine Expedia guest review
Other trip Mar 25, 2015
Chris
SG
3.0 / 5Good
"Acceptable hotel"
Nice hotel but not linked to any public transport or shopping complex.
Genuine Expedia guest review
Other trip Feb 22, 2015
Ellie
MY
3.0 / 5Good
"acceptable"
Location is quite Inconvenient, could add more shuttle services to mall
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
A Traveler
SG
3.0 / 5Good
"A Normal Hotel."
Room located on the ground floor. Had to go thru areas where they store rubbish and service place to room. No news paper in the morning. Felt like being a very low class guest at the hotel due to the cheap rate booking. Had to carry own beg and no one to show the room.
Genuine Expedia guest review
Other trip Dec 23, 2014
Feel Bad
MY
4.0 / 5Excellent
"Centerlise"
Comfy and nice hotel. Is good for family, single, couple or business travellers.
Genuine Expedia guest review
Other trip Dec 16, 2014
traveller
SG
4.0 / 5Excellent
"Traffic and service"
Good condition for tour & transport ~! And response for client is quick. Bell desk is kind for the rent of umbrella... Kind smile.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
MY
3.0 / 5Good
"Old hotel but well maintained"
The front receptionist handling us was a bit inefficient
Genuine Expedia guest review
Other trip Dec 6, 2014
J
MY
3.0 / 5Good
"Hotel close to my event"
Nice hotel but no internet service during my stay
Genuine Expedia guest review
Other trip Dec 5, 2014
smiley
MY
4.0 / 5Excellent
"Room good. But sewage spoil, flood after shower."
Club Room nice. Pillow are comfortable. Fast response by housekeepers. But need to mention the bathroom flooded after shower. The sewage system must be repair.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
A Traveler
SG
3.0 / 5Good
"Nice hotel close to shopping place"
Fast check in friendly staff and good environment... Spacious comfortable room
Genuine Expedia guest review
Other trip Nov 20, 2014
muzali
MY
3.0 / 5Good
"Last time good, this time was not so good."
The first time I stayed was in a room that was remodeled. It was pretty nice. But this time, the room was very old and kind of dirty. The TV didn't work well, there were hair in the bathtub.
Genuine Hotels.com guest review
2 night business trip Oct 27, 2014
A Traveler
AS
4.0 / 5Excellent
"Great Stay..."
Hotel is great to stay, but only problem is traffic during peak hour... Take a little time from the highway to exit into the road to hotel due to heavy traffice.. Other than that. it is ok..
Genuine Expedia guest review
Other trip Oct 19, 2014
obw
SG
1.0 / 5Poor
"Lousy Stay I had at Grand Dorsett Subang"
Overall I had a very bad bad stay in Dorsett hotel during my last business trip. The room allocated to me was a run down place with room located near to a prayer's room. It looks to me the room allocation is meant for hotel stayer who has obtained low room rate from Hotel.com web site. I will not be booking my hotel stay for business with Hotel.com anymore as it puts me into a run down room which I am not expecting it to happen to my next business trip again.
Genuine Hotels.com guest review
3 night business trip Aug 26, 2014
Andy Tan
SG
3.0 / 5Good
"OK Hotel"
The hotel was suitable for the purposes of my stay, but was nothing special. Staff were not unpleasant but not overly engaged and helpful. .
Genuine Hotels.com guest review
1 night trip Aug 21, 2014
David
NZ
5.0 / 5Outstanding
"Great stay!"
The hotel room is amazing and the staffs are extremely helpful. Loved this hotel! The only downside would be the timing of the shuttle bus being quite far apart from each timing and that cabs might not be willing to drive you back to the hotel if you come from sunway pyramid.
Genuine Expedia guest review
Other trip Jun 26, 2014
Elaine
SG
4.0 / 5Excellent
"Good hotel in the Petaling Jaya"
This hotel is good if you need to stay near the Subang Airport in Petaling Jaya in Malaysia. The price is good and the hotel is in good condition. There is a gym and the breakfast is also good.
Genuine Hotels.com guest review
2 night business trip May 27, 2014
hktraveller
SG
3.0 / 5Good
"degrading"
No mini bar now...Hotel looks like it is running down in quality. Used to be very good when Sheraton running it but looks and feels like management are cuting costs.
Genuine Hotels.com guest review
1 night business trip May 28, 2014
A Traveler
SG
4.0 / 5Excellent
"Awesome"
Good place to stay
Genuine Hotels.com guest review
3 night business trip Mar 10, 2014
JM
SG
5.0 / 5Outstanding
Awesome! Great place and nice people there.
Genuine Hotels.com guest review
2 night trip Jan 3, 2014
A Traveler
SG
2.0 / 5Fair
"I wouldn't stay here again."
The lobby, restaurant areas and pool are really impressive. The staff were mostly polite and helpful, but the rest of the hotel was really, really disappointing. I would never stay here again or recommend to others. It's an old hotel that could do with a renovation/interier design make over. Our room smelled of smoke and bathroom had lots black hairs in bath, ewww, and could definitely do with a good bleach! We did have the most basic room, but paying $20 US for wifi a day is a joke! I've stayed in other places in KL that cost less and are far superior (totally recommend Frasers Place!) Sorry, but I wouldn't stay here unless you have to : (
Genuine Expedia guest review
Other trip Oct 13, 2013
Sally
MY
1.0 / 5Poor
"Terrible service, no taxi, awful breakfast"
Never, ever, ever again! this establishment has a serious management, service and workmanship problem!
Genuine Hotels.com guest review
1 night trip Oct 4, 2013
A Traveler
AS
3.0 / 5Good
"Just a Hotel - disappointed"
The hotel has gone down from when I last stayed 7 years ago. While it was clean and functional it is in need of a makeover and running on auto pilot. The beds were lumpy and the room functional. The WiFi was appalling and only worked occasionally which is not good for what is a business hotel and this will probably cause me to select another next time. The entertainment in the lounge was noisy and tuneless - much better when they we not playing.The breakfast buffet was okay but the evening meal was not satisfactory as the buffet ran out of the best selections.
Genuine Hotels.com guest review
2 night business trip Sep 18, 2013
Roger
AU
4.0 / 5Excellent
"Recommended Hotel."
I liked most of the facilities in the hotel, especially the same floor breakfast restaurant which is unusual thing in the other hotels. Unlike the pictures that were in the website, the room was smaller than it's seemed. I liked their laundry service which allowed us to send four pieces a day for FREE.
Genuine Hotels.com guest review
2 night romance trip Aug 24, 2013
Yahya
IE
5.0 / 5Outstanding
"Nice hotel"
Fantastic room with nice lake view. Need more things surrounding.
Genuine Expedia guest review
Other trip Aug 25, 2013
A Traveler
SG
4.0 / 5Excellent
"Comfortable in the new wing"
I've been staying at the Dorsett Grand (Grand Dorsett) for over 4 years. Over that period they've been slowly upgrading the rooms. Rooms are fine, its the main restaurant downstairs that is letting down the hotel. The breakfast needs a re-vamp! Compared to other hotels, the food is lacking in presentation and variety. They need a new coffee supplier. The hotel use to have a lovely lush landscaped grounds (I once saw a monkey outside) not any more - very sad.
Genuine Hotels.com guest review
6 night business trip Aug 14, 2013
VIctoria
NZ
4.0 / 5Excellent
"Dusty room"
The overall of the room was fine. Just found the room I stayed was dusty.
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
A Traveler
AS
4.0 / 5Excellent
"Good service in club lounge"
Stayed in club room for a couple of nights. comfortable bed and very nice club lounge food and service. The waiter can always remember my name and what food/drink I prefer. We had a lovely stay.
Genuine Hotels.com guest review
11 night business trip Jul 28, 2013
A Traveler
AS
4.0 / 5Excellent
"A good stay"
Check in was quick & with room available early check in was given 11.30am. Staff were pleasant & helpful. The hotel sinages were clear & helpful. Room facilities all in working condition. Complimentary Newspaper provided. Meals in the hotel were reasonable & good entertainment in the hotel lounge. Enjoyed my stay in the hotel.
Genuine Expedia guest review
Other trip Aug 3, 2013
Suarn
MY
5.0 / 5Outstanding
"The room is very spacious"
Worth the money
Genuine Hotels.com guest review
1 night trip with friends Jun 25, 2013
A Traveler
AS
4.0 / 5Excellent
"Comfy Bed"
The service was good. Bed was comfortable. Except far from others shopping centre but is ok with me because hotel provide free shutter bus to the shopping centre.
Genuine Hotels.com guest review
3 night trip Jun 18, 2013
TAN BK
AS
5.0 / 5Outstanding
"Away from the madding crowd"
This is the second time I am staying at Grand Dorsett. Was a very pleasant stay once again. Quiet and serene environment, near to Sunway but far from the madding crowd.
Genuine Expedia guest review
Other trip Jun 16, 2013
raj
SG
3.0 / 5Good
"The not so grand Dorsett"
It was a relatively pleasant stay. I liked the newly renovated rooms and power controlled blinds in the toilet. On the down side of things... 1) Parking was limited. Had to park 10 minutes walk away. Very inconvenient. 2) Lobby could do with a little uplifting decor/ redesigning. 3) Wi fi should be provided free for all guests. We paid for the wi fi to be included but poor reception. 4) One disappointing thing ( at least for my kids ) --- no bath tub. 5) Needs to change the brand of toothpaste provided ( unpleasant taste and odour ) 6) A/C a little difficult to operate and the rooms were stifling hot when we got there. 7) breakfast was nice as they had variety. Pastries not fresh.
Genuine Expedia guest review
Other trip Jun 4, 2013
jj
MY
4.0 / 5Excellent
"Dorsett stay"
The concierge at the hotel is very bad, and not at all cooperative, and very poor taxi service from the hotel.
Genuine Expedia guest review
Other trip May 22, 2013
sajeev
IN
4.0 / 5Excellent
"Cleaning room and good breakfast"
The room is clean, well managed, good staff and the breakfast is good.
Genuine Expedia guest review
Other trip Apr 1, 2013
A Traveler
GB
5.0 / 5Outstanding
"Excellent rooms and fantastic breakfast ."
Excellent rooms and fantastic breakfast . Surprise was Indian Veg Items in breakfast .
Genuine Expedia guest review
Other trip Jan 11, 2013
Jain
IN
4.0 / 5Excellent
"Good Quality doesn't have to cost a fortune"
Great hotel, well priced and comfortable. The only let down was the fact that the pool area was under renovation, I guess you need to close things inorder to improve them. A good place to stay if you don't need to be in the centre of KL.
Genuine Expedia guest review
Other trip Dec 20, 2012
Len
AU
4.0 / 5Excellent
Good. Allowed us to check in early. Will stay again
Genuine Hotels.com guest review
2 night trip Nov 5, 2012
suzanne
IN
4.0 / 5Excellent
"Cleaning room and good location"
The room is clean and well managed and the breakfast was good. Location is near hospital and its 5min drive to Subang Parade and Sunway Lagoon.
Genuine Hotels.com guest review
1 night business trip Oct 10, 2012
Candice
MY
4.0 / 5Excellent
"User friendly"
This a very user friendly hotel, with great staff and service
Genuine Expedia guest review
Other trip Aug 31, 2012
A Traveler
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >