"It is a pleasant stay if there is no bed smell."
The room is clean but there is a bad smell I think it is from the toilet, I stay at ground floor,the bed is comfortable, the hotel staff is helpful, as my room's smoke detectors is out of order, they attend to my complain immediately and get it fix. The plus point is the hotel provide free shuttle service to pyramid sunway shopping mall.Genuine Hotels.com guest review
Very much enjoyed the hotel; very spacious and clean rooms; high-quality beds & pillows, great service... just overall good experience!Genuine Hotels.com guest review
"Comfortable stay from an point of view"
Good hotel facilities in a nice environment. Even if it’s not a top 5 stars (but it would cost much more to be) you can stay very comfortably. Rooms well equipped and clean (cleaning service could be improved, but it’s OK). Wireless network works well (most of the time very fast). Great breakfast buffet and very good grill buffet in the weekend.Genuine Expedia guest review
music in the bar is quite scary!!Genuine Hotels.com guest review
Overall hotel is good but when you are doing your business travelling you might need to use internet or wifi. The charges here is very expensive (RM25.00 per hour). The hotel management should have the free wifi inside the room or lobby with the room number as a password. All hotels now providing this benefit which will encourage guest on business to […] stay. If I am on business journey I may not stay here anymore but if for leisure,I will be there. Read moreGenuine Expedia guest review
"Room good. But sewage spoil, flood after shower."
Club Room nice. Pillow are comfortable. Fast response by housekeepers. But need to mention the bathroom flooded after shower. The sewage system must be repair.Genuine Hotels.com guest review
"Lousy Stay I had at Grand Dorsett Subang"
Overall I had a very bad bad stay in Dorsett hotel during my last business trip. The room allocated to me was a run down place with room located near to a prayer's room. It looks to me the room allocation is meant for hotel stayer who has obtained low room rate from Hotel.com web site. I will not be booking my hotel stay for business with Hotel.com […] anymore as it puts me into a run down room which I am not expecting it to happen to my next business trip again. Read moreGenuine Hotels.com guest review
The hotel was suitable for the purposes of my stay, but was nothing special. Staff were not unpleasant but not overly engaged and helpful. .Genuine Hotels.com guest review
The hotel room is amazing and the staffs are extremely helpful. Loved this hotel! The only downside would be the timing of the shuttle bus being quite far apart from each timing and that cabs might not be willing to drive you back to the hotel if you come from sunway pyramid.Genuine Expedia guest review
"Good hotel in the Petaling Jaya"
This hotel is good if you need to stay near the Subang Airport in Petaling Jaya in Malaysia. The price is good and the hotel is in good condition. There is a gym and the breakfast is also good.Genuine Hotels.com guest review
No mini bar now...Hotel looks like it is running down in quality. Used to be very good when Sheraton running it but looks and feels like management are cuting costs.Genuine Hotels.com guest review
Good place to stayGenuine Hotels.com guest review
Awesome! Great place and nice people there.Genuine Hotels.com guest review
"I wouldn't stay here again."
The lobby, restaurant areas and pool are really impressive. The staff were mostly polite and helpful, but the rest of the hotel was really, really disappointing. I would never stay here again or recommend to others. It's an old hotel that could do with a renovation/interier design make over. Our room smelled of smoke and bathroom had lots black hairs […] in bath, ewww, and could definitely do with a good bleach! We did have the most basic room, but paying $20 US for wifi a day is a joke! I've stayed in other places in KL that cost less and are far superior (totally recommend Frasers Place!) Sorry, but I wouldn't stay here unless you have to : ( Read moreGenuine Expedia guest review
"Just a Hotel - disappointed"
The hotel has gone down from when I last stayed 7 years ago. While it was clean and functional it is in need of a makeover and running on auto pilot. The beds were lumpy and the room functional. The WiFi was appalling and only worked occasionally which is not good for what is a business hotel and this will probably cause me to select another next time. […] The entertainment in the lounge was noisy and tuneless - much better when they we not playing.The breakfast buffet was okay but the evening meal was not satisfactory as the buffet ran out of the best selections. Read moreGenuine Hotels.com guest review
I liked most of the facilities in the hotel, especially the same floor breakfast restaurant which is unusual thing in the other hotels. Unlike the pictures that were in the website, the room was smaller than it's seemed. I liked their laundry service which allowed us to send four pieces a day for FREE.Genuine Hotels.com guest review
Fantastic room with nice lake view. Need more things surrounding.Genuine Expedia guest review
"Comfortable in the new wing"
I've been staying at the Dorsett Grand (Grand Dorsett) for over 4 years. Over that period they've been slowly upgrading the rooms. Rooms are fine, its the main restaurant downstairs that is letting down the hotel. The breakfast needs a re-vamp! Compared to other hotels, the food is lacking in presentation and variety. They need a new coffee supplier. […] The hotel use to have a lovely lush landscaped grounds (I once saw a monkey outside) not any more - very sad. Read moreGenuine Hotels.com guest review
"A good stay"
Check in was quick & with room available early check in was given 11.30am. Staff were pleasant & helpful. The hotel sinages were clear & helpful. Room facilities all in working condition. Complimentary Newspaper provided. Meals in the hotel were reasonable & good entertainment in the hotel lounge. Enjoyed my stay in the hotel.Genuine Expedia guest review
"Away from the madding crowd"
This is the second time I am staying at Grand Dorsett. Was a very pleasant stay once again. Quiet and serene environment, near to Sunway but far from the madding crowd.Genuine Expedia guest review
"The not so grand Dorsett"
It was a relatively pleasant stay. I liked the newly renovated rooms and power controlled blinds in the toilet. On the down side of things... 1) Parking was limited. Had to park 10 minutes walk away. Very inconvenient. 2) Lobby could do with a little uplifting decor/ redesigning. 3) Wi fi should be provided free for all guests. We paid for the wi […] fi to be included but poor reception. 4) One disappointing thing ( at least for my kids ) --- no bath tub. 5) Needs to change the brand of toothpaste provided ( unpleasant taste and odour ) 6) A/C a little difficult to operate and the rooms were stifling hot when we got there. 7) breakfast was nice as they had variety. Pastries not fresh. Read moreGenuine Expedia guest review
The concierge at the hotel is very bad, and not at all cooperative, and very poor taxi service from the hotel.Genuine Expedia guest review
"Cleaning room and good breakfast"
The room is clean, well managed, good staff and the breakfast is good.Genuine Expedia guest review
"Excellent rooms and fantastic breakfast ."
Excellent rooms and fantastic breakfast . Surprise was Indian Veg Items in breakfast .Genuine Expedia guest review
"Good Quality doesn't have to cost a fortune"
Great hotel, well priced and comfortable. The only let down was the fact that the pool area was under renovation, I guess you need to close things inorder to improve them. A good place to stay if you don't need to be in the centre of KL.Genuine Expedia guest review
Good. Allowed us to check in early. Will stay againGenuine Hotels.com guest review
"Cleaning room and good location"
The room is clean and well managed and the breakfast was good. Location is near hospital and its 5min drive to Subang Parade and Sunway Lagoon.Genuine Hotels.com guest review
This a very user friendly hotel, with great staff and serviceGenuine Expedia guest review
"Not 5 star, 3.5."
The hotel was not that bad as most other review described, I found it quite satisfied except the swimming pool was under maintenance (I am partly look forward to it). However, they do have a driver took me to the nearest club's swimming pool for a free of charge. But the driver weren't ready-go so I had to stand outside holding a towel waiting like […] an idiot (took up to 5min for the pick up). One more down side is: the internet surcharge for one day is unusually high and even the lowest star hotel nowadays have provided free wi-fi access point. Read moreGenuine Hotels.com guest review
Its pleasant staying in Grand Dorsett Subang but the condition of the room needs upgrading.Genuine Hotels.com guest review
"Tolles Hotel zum Entspannen"
Ich verbrachte dort eine Nacht mit meiner Freundin nachdem wir vom Flughafen gekommen sind. Die Fahrt hatte ca. eine halbe Stunde gedauert. Das Deluxe Zimmer ist geräumig, und unser Ausblick aus den großen Zimmern im achten Stock sehr schön. Der Fitnessraum ist nicht riesig, aber vollkommen ausreichend. Der Pool ist sehr schoen und läd zum Schwimmen […] ein verweilen ein! Das Frühstücksbuffet war umfangreich und bot eine Vielfalt an westlichen und asiatischen Köstlichkeiten. Rundum ein schöner Aufenthalt, wir kommen gerne wieder! Read moreGenuine Hotels.com guest review
飯店情況都不錯,唯一的缺點是附近餐廳不多,用餐選擇少Genuine Hotels.com guest review
I cannot count how many worst things in here. It is the worst.Genuine Hotels.com guest review
"Nice room and services"
room is good, the bathroom without bathtub. have 7-11 near and some Japanese restaurant near the hotel.Genuine Hotels.com guest review
"Conveniently located but a bit dated"
Faily run oc the mill hotel in its class but it main be time to send the window cleaner around soon, could hardly see out. Inside ok though.Genuine Hotels.com guest review
レイトチェックイン（ミッドナイト）をお願いしてたのに、飛行機の到着が遅れてホテルチェックインしたのが翌日になってしまいました。と言っても10分くらい…。それで、予約が取り消しになってるとかでチェックインがスムーズにいきませんでした。 そんなに融通の効かないものかとびっくりしました。 シャワーブースのシャワーの水が部屋の方まで溢れて、係の人を呼ぶはめになりました。メンテナンスの人は感じ良かったけど、髪の毛が詰まってたとか・・・。 1度目は、割と良い印象だっただけに残念でした。Genuine Expedia guest review
部屋がお洒落にビジネスユースに出来ています。単に机が壁にくっ付いてる感じでは無く、楕円のガラス製机が感じ良く部屋に伸びてる感じです。Genuine Hotels.com guest review
It is confortable hotel. I would like to stay at this hotel again.Genuine Hotels.com guest review
KLLCからちょっと離れますが、不便な程ではありません。スタッフはみんな笑顔で感じがいいです。 私の下手な日本語も拾ってくれて、時には筆記でコミにケーションとれました。朝のビュッフェは美味しく、近くのショッピングモールまでは無料シャトルバスがあって便利。帰りはKLIAまでタクシーで１３０リンギットです。 いつも、清潔なタオルとベッドメイキングでした。また、泊まりたいです。Genuine Expedia guest review
きれいなホテルでした。従業員の対応も親切・丁寧です。初めての滞在でしたが満足しております。バスタブの無い部屋だったのが・・・心残りです。Genuine Hotels.com guest review
蛇口をひねると水が黄色かった。数分すると透明になった。 またホテルのWiFiが利用できなかった。Genuine Expedia guest review
今回で滞在2回目です。 以前はDeluxeのお部屋でしたが、今回はSuperior Roomでした。 旧館(？)のため設備は若干古びてますが、一人で滞在するには広々としたお部屋になりますし、部屋は清潔ですので、不自由はありません。サービスも非常に行き届いているので、快適です。 1点残念な点は、Wi-Fiの接続状況があまり良くない点です。(DeluxeもSuperiorも同様です。) 部屋内でのiPhoneの使用は常にレベル1~2ぐらいだったので、いつ切れるかひやひやしていました。また、無料Wi-Fiのプランであれば、関係ないのですが、Wi-Fi接続時に課金を聞かれるのもちょっと心配になりました。Genuine Hotels.com guest review
シャーラムやPJやプトラジャヤなど、KL市内で仕事がない時にはSBが良いのでは？その中で品位の高いホテルと思います。日本人のスタッフもいるので不慣れな人には心強いのでは。Genuine Expedia guest review
Wifi never works, very bad customer care, restaurants too expensive and bad quality!Genuine Hotels.com guest review
sono stato nell'ala rinnovata dell'hotel. Tutto okGenuine Expedia guest review
親切、確実、安心、ホテルから歩いていける周辺に店が少ないのは残念。日本食レストランは多い。タクシーで10分ぐらいの距離に大型ショッピングセンターが3箇所ある。Genuine Expedia guest review
This hotel is one of the worst hotels i have been to. Swiming pool is not there, far away from everything. You can not get any help in frontdesk. The staff is not honest. Just the old guy in the door is a good man. Payed for 5 days but eascaped from the hotel after 2 days. Could not stay there 1 more day. Even the rooms is non- smoking it is smelling […] very bed. This is the worst hotel experiment i had in my life. Belive me i stay in hotels 3 months a year and this was the worst hotel ever. The 5 star should be taken from this hotel and 2 star should be given to them. It is not fare to cheat customers with uncorrect information about the stars. Any way the breakfast is ok. Read moreGenuine Hotels.com guest review
繰り返し利用することにより、サービス・対応がよくなった。ロストアンドフォウンド（忘れもの）の対応はしっかりしている。Genuine Expedia guest review
"Emplacement intéressant proche université"
Prestation intéressante mais dénuée de charme et éloignée du centre de KLGenuine Hotels.com guest review
"Weitab von KL Zentrum, aber top Service"
Ein klasse Hotel mit allen Annehmlichkeiten, auch wenn der Pool wegen Umbauarbeiten immer noch geschlossen war (aber zu Beginn der Regenzeit hat man ohnehin genug Wasser, wenn auch von oben). Einziger Nachteil ist die relativ weite Entfernung zum Zentrum von Kuala Lumpur; hier muss man aufpassen, dass man sich nicht von Taxifahrern überhöhte Preise […] aufschwatzen lässt. Read moreGenuine Hotels.com guest review
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