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Riu Palace Riviera Maya All Inclusive, Playa del Carmen

4 stars
Avenida Xaman-ha, Mza 9 and 10, L1Playacar Riu Resort Complex, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Beach
Beautiful beach
Location
Great location
Bar and Beverages
Bar is awesome
Comfort
Uncomfortable
488See all 488 Hotels.com reviews
From 4,468 reviewsTripAdvisor Traveller Rating

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Hotel Info: ‎866-539-8117‎

from $201
  • Suite
  • Junior Suite Europe
  • Junior Suite Superior Latam
  • Junior Suite Latam
  • Junior Suite
  • Junior Suite Superior Mexico
  • Jr Suite ROH
  • Junior Suite Superior Europe
  • Junior Suite, 1 Bedroom, Balcony
  • Junior suite -Mexico
  • Jr Suite Superior
  • Suite Jacuzzi

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 5 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Riu Palace Riviera Maya All Inclusive, Playa del Carmen’s small print

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

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