value for moneyGenuine Hotels.com guest review
Great place and great location. Wonderful location on a great golf coirseGenuine Expedia guest review
"Hotel Templepatrick he"
My husband & I had a wonderful stay. It is just far enough out of city, but not too far... We visited Titanic Belfast. Very nice restaurant as well. Delicious dinner & breakfast. Lovely view of the golf course from our balcony.Genuine Expedia guest review
"One night stay before Belfast."
Front desk clerk Sharon had an attitude and wasn't at all pleasant. Ricky the manager on duty was superior and gave us many tips about the area. Karol the breakfast chef was the most helpful person I've ever met. He is friendly, courteous, professional, and needs to be commended for his outstanding work.Genuine Expedia guest review
"Great for Business/Golf Trip"
This place was very nice and the staff were superb. A great location right outside Belfast for sightseeing, etc. Beautiful grounds too - obviously with the golf course right there it made for lovely views.Genuine Hotels.com guest review
Needed a break and I got it. Just missed complimentary tea and coffee on hand in early morning hours. Also, no free wifi and fee was exorbitant. Even basic hostels have free wifi. Room charge was high enough to cover these costs. Enjoyed the pool.Genuine Hotels.com guest review
"NICE HOTEL CLOSE TO INTERNATIONAL AIRPORT ."
THE STAFF WAS WONDERFUL, THE ROOMS WERE SMALL AND THE BEDS COULD HAVE BEEN MORE COMFORTABLE, NO AIR CONDITIONING MADE IT NECESSARY TO OPEN WINDOWS WHICH ALLOWED EXTERNAL NOISES. AMENITIES WERE GOOD, BUT INTERNET SERVICE WAS AVAILABLE ONLY IN THE LOBBY FREE. BY COMPARISON THIS ROOM WOULD HAVE BEEN COST 75 TO 85 DOLLARS IN US, SO IT WAS OVERPRICED BY […] OUR STANDARDS AS WE WERE ABLE TO BOOKS ROOMS IN WESTERN PART OF NI FOR LESS THAN 100 DOLLARS WHICH WERE MUCH BETTER OVERALL ROOMS. OVERALL IT WAS NOT A TERRIBLE EXPERIENCE, BUT FOR THE MONEY IT COULD HAVE BEEN MUCH BETTER. LOUSY TV UNLESS U LIKE BBC NEWS. Read moreGenuine Expedia guest review
Very nice hotel. Breakfast was very good. Staff very helpful.Genuine Hotels.com guest review
"Not the place during a heat wave"
No air condition, can't open window more than an inch, they never thought it would get hot in North Ireland.Genuine Expedia guest review
"Not like Hilton usually"
I've stayed in a lot of Hilton's and this certainly was the worst...Genuine Expedia guest review
excellent facilities in comfortable surroundingsGenuine Hotels.com guest review
"Mixed treatment by hotel staff"
The hotel is of a high standard. Unfortunately the behavior of the staff was very mixed. Some were excellent; helpful and pleasantly chatty. Others, and it was more than 1, seemed to think the guests should do what is convenient for the hotel and they were very sharp in the way they talked to you.... brought back memories of the less popular high school […] teachers. Read moreGenuine Hotels.com guest review
"A nice place to stay."
This is a great small hotel and very quiet in terms of sleep. The grounds are very pastoral and beautiful. The only drawback for me was the food. I am not much of a meat-eater so the selections from the regular menu and the breakfast buffet were quite limited and not very creative. For example, the only egg option at breakfast is eggs sunny side up...nothing […] else. The only dinner option for me was " Vegetable Lasagna". The "veggies" were scarce and the onions were way over the top. I separated almost a cup of onion out of the dish. Way over done for me, anyway. Plus, at 18 pounds sterling or 25 dollars, the dish was highly over-priced. The health spa is above average with a p[ool, steamroom etc. Perfect for me. Read moreGenuine Expedia guest review
ok but encountered some problems and definitely not the place to stay if you wish to visit BelfastGenuine Expedia guest review
"Could do Better"
Very clean, comfortable room but bath/shower difficult to access for guests with restricted mobilty - bath sides too high. Excellent diner and breakfast, but staff were not particularly welcoming or attentive - we waited almost half an hour to place our dinner order and we had to go looking for a waiter to clear away our plates at breakfast. Nice pool […] but strange jacuzzi - open at the side so same (cool) temperature as pool; what's the point? Also locals seem to get priority over guests who are either excluded or restricted to narrow swimming lane when local groups use pool for swimming lessons/aqua aerobics, etc. - this happened twice to us on a one night stay! Overall, a pleasant enough stay but guest experience doesn't match Marriotts who know how to make guests feel special. Read moreGenuine Expedia guest review
"Stay away from this hotel."
Airport shuttle took 45 mins to get to the airport to pick us up (15 mins promised). To return to the airport we were told there was no driver that day and we would just have to get a taxi and pay for it ourselves. Staff were indifferent at best. Hotel lobby and bar area so cold that people were sitting around in coats. Room stank of very strong cleaning […] fluid that was obviously was trying to cover up the underlying smell of smoke. Windows had been left open and heat off so room was cold and damp feeling. Beds hard and uncomfortable. Dinner in the restaurant was ok but service poor and extremely amateurish. Will not return and would warn others against it. Not the quality that the Hilton name promises. Read moreGenuine Expedia guest review
"not worth the price"
Out of all the hotels I stayed during my 2 weeks in Ireland this was the worst. I paid more than any other hotel I stayed and didnt even get free internet (which all the other hotels we stayed offered free internet). On hotels.com it said internet included. They said we had to upgrade and pay more or pay 6 pounds for 90 minutes of internet in the lobby […] or 10 pounds for 24 hours. Then over 2 days of complaining they upgraded our room and said we would get internet. Then it didnt work and we called the front desk and said it was down for a large region of Ireland but we spoke to any other employee a few hours later they said we just needed to enter a code (which worked right away). At check out they said we needed to pay another 187 pounds for the room transfer. This hotel was a joke, it has beautiful landscape but that is the only thing it has going for them. I would never in a million years stay here again or recommend it to my worst enemy. Read moreGenuine Hotels.com guest review
Room was clean and quiet. Disappointing that there was no free wifi in the hotel bedrooms but free wifi was available in the bar and lounge area. Limited vegetarian options in the bar - but great that kids eat free. Pool area was great and the pool lovely and warm. I picked the hotel because it had a pool and free parking.Genuine Hotels.com guest review
I expected a higher standard of room for a hilton. No extra towel in room for my daughter, no biscuits for the tea. One small sample of shower gel etc. had to move room at 4 am in morning due to the noise of the bed squeaking. When we moved saw in the new room water and wine as standard yet we hadn't got it in the first room. After a short sleep went […] away for day and came back to an unattended room which had no new towels or beds made. Don't think I will be returning!!!! Read moreGenuine Hotels.com guest review
"Great break when prices are good"
Stayed one night on a special weekend rate which was excellent value with a solid buffet breakfast included. Don't play golf but made full use of pool/sauna/etc. Restaurant/bar food is quite pricey but can easily drive to Belfast or Antrim for alternatives. Lots of families about and seems quite family friendly, but didn't feel over-run. Good to know […] and would go back there another time with the kids. Read moreGenuine Hotels.com guest review
"Great for families. Staff excellent. Will be back."
Had 2 nights. Food was good. Restaurant standard is good. Staff were super friendly. Location very good. Close to airport (means its well sign posted) , easy drive into city yet feel as though you are in countryside. Leisure facilities were top class. Kids really enjoyed.Genuine Hotels.com guest review
"Second great visit"
Very pleased with stay.Genuine Hotels.com guest review
"Close to the airport"
Lovely hotel. Staff very friendly and helpful. We booked a twin room for 2 adults and 2 children, was pleasantly surprised to find a sofa bed all ready made up for the children. When I rung reception for extra blanket they had one sent within a few minutes.Genuine Expedia guest review
"Lovely Hotel, not too far from city."
Lovely clean, modern hotel. Room was clean , bed was soo comfortable. No Noise at night . We were at front of hotel. Breakfast was lovely. We used the pool. Spotless. No swimming hats worn.Only fault is they were charging us for Breakfast even though it was on my confirmation that it was included. Quickly cleared up though.Genuine Expedia guest review
"Nice hotel with swimming pool and golf course"
Quite affordable and tucked away in the beautiful fields of Templepatrick. Overall nice experience. Ordered room service for five and when it arrived, I feel it could have been warmer. Other than that, a good experience.Genuine Expedia guest review
"Poor experience at hilton"
The roomwe had for 4 of us was ok but a double bed settee for our kids did not work. Food for breakfast was poor as it was cold once you got back to eat it. We would not go back as other hotels would be better value.Genuine Expedia guest review
Stayed a couple of nights, reception were very good and welcomed us and our dog warmly. Bed very creaky - to the point it disturbed my sleep. Given a smokers room as it would be quieter due to event the hotel had on, when showed the room it didn't smell to bad (lots of air freshener) but as non smokers this soon wore off and the smell of the smoke was […] very strong. But as we were only there 2 nights stayed put. Read moreGenuine Hotels.com guest review
My kids and I used this hotel as a base to explre Belfast and the coastline of Northern Ireland. It was great to come back each evening and be able to use the swimming pool/spa. The staff were friendly and helpful. A bit of work is needed on making the wifi more reliable and consistent. A great stay - thank you!Genuine Hotels.com guest review
"A pleasant hotel with a rural setting."
The hotel experience was pleasing. There is a descent gym which we enjoyed.Genuine Expedia guest review
"Excellent staff and customer service"
We were very well looked after. The staff couldn't do enough for us. Our room was huge, well presented and very clean. We asked for a late checkout, which we got with no extra charge. The restaurant was a bit disappointing. There were a large group of us celebrating a birthday. Some of us ordered steak and chips. Unfortunately a few of us had to send […] steaks back as not cooked to liking, and we had to send the chips back several because they were uncooked in the middle. The salmon was overcooked also. It was a shame that we had all finished our steak before the chips arrived. In saying that, the waiting staff couldn't have been more apologetic and they went the extra mile to make our night an overall success despite the problems in the kitchen Read moreGenuine Expedia guest review
"Great Hotel for Antrim and the surrounding areas"
This is an amazing hotel in a perfect location. 10 mins from the international airport and 20 mins from Belfast City centre. It also has easy access to roads such as the causeway coastal route. The hotel has lots of parking and looks amazing inside and out. I can't comment on the leisure/spa/resturant facilities as I didn't use them. The staff are friendly […] and the decor in the hotel is good. The bar has many options and is also very good. The rooms are really big with modern and clean features. I wish I could have stayed longer than 4 hours! Read moreGenuine Expedia guest review
"Pure luxury in prime location"
Absolutely beautiful hotel, staff wonderful, grounds spectacular, would never know pets were welcome the cleaning staff are genius. Wish I had been aware of the pool before hand. Room luxurious with thick carpets, comfortable beds, fabulous pillows and amazing view over the golf course. Superb area for exercising dogs in safe surroundings. Complimentary […] wine/water plus excellent selection of tea and coffee. We will most definitely be returning. Read moreGenuine Expedia guest review
"Hotel pricey & service should be better"
Quality of hotel service: Food way below avg for expensive hotel; other wise good. Condition of Hotel: Hotel looks good overall. Cleanliness of Room: Pretty good and tidy however we had to remind room service that our room was not cleaned on second day even though we left hotel in the morning. Comfort of Room: Overall it was pretty comfortable. Hotel […] Location & Surrounding neighbourhood: Quiet and handy for us, however you need a car for amenities which are further away from neighbourhood. Read moreGenuine Hotels.com guest review
"Amazing one night stop"
This is definitey a place worth visiting! We stopped off after the late flight from england worked so well room service and comfy beds!!! Amazing :)Genuine Hotels.com guest review
"Excellent Customer Service"
Quite suitable for family purposes, we were two families of 13 and though we didn't get the interconnecting rooms we got complimentary breakfast instead. we will go there againGenuine Hotels.com guest review
We were very pleased with our two night stay at the Hilton. We ate both evenings in the bar which was very good value, and good service, and there was a duet playing on the Saturday evening which was good. We found reception to be very helpful for the couple of queeries we had. The room was large and the bathroom well fitted, and everything was clean. […] Our only slight disappointment was the health suite. The gym looked very good (I was on holiday so did not use!), but the pool was a bit cold, the steam room out of order, and we both noticed that the dressing rooms floors could probably have done with a clean - though to be fair, we were there towards the end of the day. All in all, a great stay. Read moreGenuine Expedia guest review
"Great hotel, however......"
Very comfortable and plenty to do. Management and staff first class, except for housekeeping. Had to ask for room to be cleaned, then it was only half done.Genuine Hotels.com guest review
We only stayed one night in the Hilton but the service was stunning. The rooms are big and it's a quiet place to sleep. The kids enjoyed the pool and they allow small pets. Overall satisfied and this is a future destination bookmarked for the next tripGenuine Hotels.com guest review
"great family break"
we stay for 4 nights , rooms was great, breakfast was great, great location , would go back again...kids loved the pool and golfing , and the trips to Belfast W5 ,Titanic ,zoo and primark..thank you HILTON TemplepatrickGenuine Hotels.com guest review
Nice hotel and location, rooms could do with a bit of modernisation in comparison to other 4 star hotels. Trade on the Hilton name a bit too much. Nice hotel, maybe missing the wow factor..Genuine Hotels.com guest review
I have two young children. The hotel has a pool which was very good. I just though there could have been more for the kids to do ie activities, free kids tv channels etcGenuine Hotels.com guest review
"Average, nothing wow!"
Hotel seemed clean enough, rooms were a bit dated. No facility to turn on the main light in the room, nor anyway of controlling the heat in the room. Bathroom was clean but not very good pressure with the water. There was a pillow massager and maybe we were stupid but there was no obvious way of turning it on. Plugs around the bed are of no good to […] anyone as they don't suit the normal UK plug, strange saying its in Northern Ireland! Staff were helpful, polite, generally very nice. We didn't eat as the hotel food wasn't just for us but we did notice food was very expensive! Read moreGenuine Hotels.com guest review
Hotel was okay, but not what I was expecting from a Hilton. Leisure facilities good. Service was okay but not exceptional,Genuine Hotels.com guest review
"A very nice surprise"
We were visiting our daughter and seeing some of the Antrim sights and were not disappointed. We stayed for 5 nights B&B was found everything to our liking. V good sized standard room, good breakfast and friendly staff. Free and secure parking were an attraction. Antrim has lots to offer in terms of visitor attraction, a fact not marketing strongly […] enough by the N.Ireland Tourist Board. Read moreGenuine Hotels.com guest review
"Nice hotel but front desk staff unfriendly."
Lovely clean hotel in a nice setting with great pool/gym and spa facilities. Bar food and service not spectacular but picked up that evening with a lovely dinner in the restaurant. Service was fantastic from start to finish, especially from Olga. Work in hotel industry myself and have to say front desk personnel were very unwelcoming and unappreciative […] of business. Came across as bored. Aside from this everything else was good. Read moreGenuine Hotels.com guest review
Very welcoming, from the receptionists to the bar staff, would go back again andhope i doGenuine Expedia guest review
Excellent service. Friendly staff. Great food. Leisure complex greatGenuine Expedia guest review
"Worst hilton I've ever stayed in :("
Overall poor service from all staff that we came into contact with- not one smile or apology when complained. Level of cleanliness very poor, dirty dishes left in hallways overnight & all day. No towels at pool area because at laundry but members were given towels no bother. Stayed for 4 days with bulb out above door, making a noise along with all the […] other noise from all the football teams that were resident at the same time. Was informed that even though we had paid £95 per night that did not include breakfast which was an additional £15 each per day but we could get a voucher that reduced it to £10 each- bizarre! Did breakfast once, certainly not worth the £££ & again staff not very accommodating. Have stayed in a number of Hiltons through business & this has to be the worst- certainly not 4star as it claims Read moreGenuine Hotels.com guest review
"REALLY FAR FROM BELFAST"
GREAT HOTEL IF YOU WANT TO GOLF OR RELAX. POOR LOCATION THOUGH AS IT IS A 20 MINUTE BUS RIDE FROM THE CITY CENTRE AND IS NOT LOCATED NEXT TO ANYPLACE TO BUY FOOD, SNACKS, ETC. THE BUS SERVICE WAS OK, BUT A CAB WAS EXPENSIVE TO GET TO THE CITY AND THAT TOOK AWAY FROM A HIGHER RATING.Genuine Hotels.com guest review
This hotel leaves a lot to be desired.The receptionist could have been a bit more welcoming.the hotel charges £15 for wifi access during your stay and offers one hour free.the bathroom in our room had hair in the bath from previous guests and the rim of the toilet had mould on.it.on the plus side the food was lovely and bar staff and restaurant staff […] were friendly.however i would not stay at the hotel again. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )