All hotels in Ballyclare, Northern Ireland, United Kingdom
1 room, 2 adults
You can collect Welcome Rewards® nights hereCastle Upton Estate, Templepatrick, Ballyclare, Northern Ireland, BT39 0DD, United Kingdom, ‏‎855-239-9397
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4.1 / 5Excellent

Score breakdown (from 281 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The only thing that I have to say on this hotel is on the LOUNGE BAR's service that served us very slow.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
A Traveler
US
2.0 / 5Fair
"The hotel was nice. No shuttle was provided."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I booked this hotel for an overnight stay for my ex wife when she had to meet our two children flying in from the US. The choice was between this or Maldron at the airport. The price was comparable, Templepatrick looked better, and the free shuttle and breakfast sealed the deal. It turned out the shuttle was "not available" on both days. Two return taxi trips to Belfast International added up to 65 British pounds.
Genuine Expedia guest review
Other trip Jan 5, 2015
Bill
US
4.0 / 5Excellent
"First stop in Northern Ireland"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We really appreciated not having to stay in downtown Belfast. Although we didn't take full advantage of everything this hotel has to offer, it was still a pleasant two-day stay, and was within an easy drive of Belfast, as well as being convenient to the airport.
Genuine Hotels.com guest review
2 night trip Sep 8, 2014
D & D, mature travelers
US
5.0 / 5Outstanding
"Great hotel, bad location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel and customer service; however, the location was about 25min driving distance from the city center. You have to take a taxi to the city center because there is no other type of transportation.
Genuine Expedia guest review
Other trip Sep 18, 2014
Amy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I liked this hotel very much, staff was very friendly. It is located outside Belfast which was fine. The view in the dining room was very nice.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice quiet place to stay--away from the crowds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The stay was good; the people friendly and helpful. I would have been happier iif the hotel rooms were air-conditioned. There was too much road noise from the freeway if one opened the windows. Luckily for us it was very cool outside so we made do with the windows closed. The hotel did supply a plastic fan to move the air around if you don't mind the fan noise. Several of the hotel booking agencies said that the hotel room we booked was air-conditioned. Only the lobby and the eating establishments were air conditioned. For those who have allergies, this could be a problem with the spring pollens...
Genuine Hotels.com guest review
2 night trip May 27, 2014
Kay
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
value for money
Genuine Hotels.com guest review
1 night family trip Nov 9, 2013
Keith MacCarthy
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place and great location. Wonderful location on a great golf coirse
Genuine Expedia guest review
Other trip Oct 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel Templepatrick he"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband & I had a wonderful stay. It is just far enough out of city, but not too far... We visited Titanic Belfast. Very nice restaurant as well. Delicious dinner & breakfast. Lovely view of the golf course from our balcony.
Genuine Expedia guest review
Other trip Sep 13, 2013
A Traveler
US
4.0 / 5Excellent
"One night stay before Belfast."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Front desk clerk Sharon had an attitude and wasn't at all pleasant. Ricky the manager on duty was superior and gave us many tips about the area. Karol the breakfast chef was the most helpful person I've ever met. He is friendly, courteous, professional, and needs to be commended for his outstanding work.
Genuine Expedia guest review
Other trip Sep 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for Business/Golf Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This place was very nice and the staff were superb. A great location right outside Belfast for sightseeing, etc. Beautiful grounds too - obviously with the golf course right there it made for lovely views.
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
CH
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Needed a break and I got it. Just missed complimentary tea and coffee on hand in early morning hours. Also, no free wifi and fee was exorbitant. Even basic hostels have free wifi. Room charge was high enough to cover these costs. Enjoyed the pool.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2013
A Traveler
US
4.0 / 5Excellent
"NICE HOTEL CLOSE TO INTERNATIONAL AIRPORT ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
THE STAFF WAS WONDERFUL, THE ROOMS WERE SMALL AND THE BEDS COULD HAVE BEEN MORE COMFORTABLE, NO AIR CONDITIONING MADE IT NECESSARY TO OPEN WINDOWS WHICH ALLOWED EXTERNAL NOISES. AMENITIES WERE GOOD, BUT INTERNET SERVICE WAS AVAILABLE ONLY IN THE LOBBY FREE. BY COMPARISON THIS ROOM WOULD HAVE BEEN COST 75 TO 85 DOLLARS IN US, SO IT WAS OVERPRICED BY OUR STANDARDS AS WE WERE ABLE TO BOOKS ROOMS IN WESTERN PART OF NI FOR LESS THAN 100 DOLLARS WHICH WERE MUCH BETTER OVERALL ROOMS. OVERALL IT WAS NOT A TERRIBLE EXPERIENCE, BUT FOR THE MONEY IT COULD HAVE BEEN MUCH BETTER. LOUSY TV UNLESS U LIKE BBC NEWS.
Genuine Expedia guest review
Other trip Jul 30, 2013
DICK
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel. Breakfast was very good. Staff very helpful.
Genuine Hotels.com guest review
1 night trip Jul 14, 2013
Sherry
US
3.0 / 5Good
"Not the place during a heat wave"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
No air condition, can't open window more than an inch, they never thought it would get hot in North Ireland.
Genuine Expedia guest review
Other trip Jul 14, 2013
A Traveler
US
2.0 / 5Fair
"Not like Hilton usually"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I've stayed in a lot of Hilton's and this certainly was the worst...
Genuine Expedia guest review
Other trip Jul 7, 2013
anonymous...
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent facilities in comfortable surroundings
Genuine Hotels.com guest review
1 night trip Nov 10, 2012
A Traveler
US
4.0 / 5Excellent
"Mixed treatment by hotel staff"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is of a high standard. Unfortunately the behavior of the staff was very mixed. Some were excellent; helpful and pleasantly chatty. Others, and it was more than 1, seemed to think the guests should do what is convenient for the hotel and they were very sharp in the way they talked to you.... brought back memories of the less popular high school teachers.
Genuine Hotels.com guest review
5 night family trip Jul 4, 2012
A Traveler
US
5.0 / 5Outstanding
"A nice place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great small hotel and very quiet in terms of sleep. The grounds are very pastoral and beautiful. The only drawback for me was the food. I am not much of a meat-eater so the selections from the regular menu and the breakfast buffet were quite limited and not very creative. For example, the only egg option at breakfast is eggs sunny side up...nothing else. The only dinner option for me was " Vegetable Lasagna". The "veggies" were scarce and the onions were way over the top. I separated almost a cup of onion out of the dish. Way over done for me, anyway. Plus, at 18 pounds sterling or 25 dollars, the dish was highly over-priced. The health spa is above average with a p[ool, steamroom etc. Perfect for me.
Genuine Expedia guest review
Other trip Jun 15, 2012
Jim
US
3.0 / 5Good
"ok"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
ok but encountered some problems and definitely not the place to stay if you wish to visit Belfast
Genuine Expedia guest review
Other trip Jun 11, 2012
nessy
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"HORROR"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
NO HEATING IN ROOM FROZE IN THE NIGHT, SINK PLUG PULL BROKEN SO COULD WATER WOULD NOT GO, SPOKE TO STAFF AND ALL SHE SAID WAS SORRY ABOUT THAT, NOT I WILL GET SOMEONE TO SORT OUT YOUR PROBLEMS, COULD NOT BELIEVE IT.
Genuine Hotels.com guest review
1 night business trip Apr 27, 2015
steve
GB
4.0 / 5Excellent
"Pleasant Stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
A very pleasant stay with an excellent breakfast. The matress and bed had seen better days and could do with replacing. £15 per day for wireless connection in the room is extortionate and needs reviewing especially when the mobile phone signal is very weak (lucky to get GPRS never mind 3G or 4G.
Genuine Hotels.com guest review
6 night romance trip Apr 3, 2015
Ian
IE
5.0 / 5Outstanding
"A beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went for an overnight with wife and two girls. All staff were very friendly and we had a beautiful meal in restaurant. Room were exceptionally clean. Will definitely be back again. Thank you.
Genuine Hotels.com guest review
1 night family trip Apr 7, 2015
Timothy
GB
5.0 / 5Outstanding
"hilton stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great stay and the food was lovley and great service.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
lydia
GB
5.0 / 5Outstanding
"Child friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very child friendly staff, attentive polite, I couldn't fault the place. Great pool/spa/gym facilities the kids loved it. Food lovely, kids ate free, restaurant staff again great with the kids especially at breakfast which was absolutely excellent, best I've ever had. Fantastic choice. Lovely room with comfortable beds.we all had an amazing time.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
Jennifer
GB
4.0 / 5Excellent
"WiFi expensive"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Lovely surrounding area, nice rooms, food was fine, leisure facilities were good. The staff were lovely and very helpful when I wanted to check in very early. The only downside was that they charge £14.99 for WiFi in your room which is just a con.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
Stephen
GB
4.0 / 5Excellent
"No WiFi in room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
No WiFi in the room in 2015!!!
Genuine Hotels.com guest review
1 night business trip Mar 5, 2015
A Traveler
GB
5.0 / 5Outstanding
"Another great stay!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A really brilliant hotel with exceptional staff Was there with grandchildren and was made so welcome A real child friendly hotel We ate in the bar in the evening and again was delighted with the quality of the food and the attention to detail I am a frequent guest at this hotel and have never been disappointed in any way
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
Eleanor
GB
5.0 / 5Outstanding
"Short break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great two night stay, first night very loud, otherwise excellent, with lovely food, great facilities, great pool, good staff
Genuine Hotels.com guest review
2 night family trip Feb 15, 2015
Stephen
GB
5.0 / 5Outstanding
"Weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a very enjoyable stay. the hotel was very clean and comforable and the staff were very frindly and helpful. The food was good too.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Dennis
GB
5.0 / 5Outstanding
"Amazing stay cant wait to go back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and i went with our grown up children with their husbands and wife's and all the grandchildren six in total. And we must say we could not have been treated any better what wonderful staff,Rooms everything about the hotel perfect.But when you have staff that nothing is a bother you cant go wrong and nothing was not a bother. Thank you to the staff at the Hilton. AAAAAAAAAAAAAAAAAAAAA
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
martina
GB
3.0 / 5Good
"nice people shame about beds."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed over with family for daughters 3rd birthday and while the staff were very good and helpful the beds were very uncomfortable and we woke up with bad back pain
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
samuel
GB
5.0 / 5Outstanding
"loved it, great hen night for the girls"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
loved it and will be coming back again very soon
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
nichola
GB
5.0 / 5Outstanding
"Brilliant, child friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stayed with our two children (2 and 4 year). Staff were really friendly, helpful and professional. This is a beautiful hotel and children are very much at home. We will definitely stay here again
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
A Traveler
IE
4.0 / 5Excellent
"Business trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good venue for business trip, good internet, slightly limited choice of bar food.
Genuine Hotels.com guest review
2 night business trip Jan 27, 2015
A Traveler
GB
5.0 / 5Outstanding
"Lovely stay, nice, warm pool"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stayed in this hotel while on a family trip to Belfast. It's a lovely place although a bit further away from everything. Had a nice stay. The internet is still a problem though...
Genuine Hotels.com guest review
1 night family trip Jan 25, 2015
A Traveler
IE
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Near to airport and Belfast with good facilities, what I expected from a 4 star Hilton. Staff excellent and friendly.
Genuine Expedia guest review
Other trip Jan 31, 2015
jon
GB
4.0 / 5Excellent
"A busy swim training weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pleasant stay, lovely pool, comfortable room. Breakfast was ok.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
IE
4.0 / 5Excellent
"Nice comfortable hotel :-)"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel with friendly staff. With a nice spa area. Had dinner in the restaurant which was very nice
Genuine Expedia guest review
Other trip Jan 21, 2015
kisala
GB
5.0 / 5Outstanding
"Nice family break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We spent a night at the hotel with our 2 year old for my Wife's birthday. The staff were very accomodating provided a number of nice birthday gestures. We had no issues at all on our stay and the facilities and food were excellent.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Roisin
GB
5.0 / 5Outstanding
"relaxing break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A relaxing family break that the family enjoyed
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
alan
GB
4.0 / 5Excellent
"Mixed feelings"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff were very friendly and helpful. Room was cold on arrival and bar area was cold. I thought it was expensive to eat for example £3.10 for a coffee.
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
A Traveler
IE
3.0 / 5Good
"Hotel great but food not so good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was not ready at check in time so we had to wait, very limited menu in the bar also standard of food was not great in both the bar and dining room. On the upside our room was lovely and very spacious for 2 adults and 1 child, pool and gym facilities are excellent and the driving range was great fun
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
A Traveler
GB
3.0 / 5Good
"Trip to belfas"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff wasnt so helpfull..and a bit slow, breakfast was ok not so gr8. Loved the pool and the spa..kids had a lovely time..and the location is about 20 minutes drive from the city which wasnt too bad. Overall not too bad considering that we got a winter discount.
Genuine Expedia guest review
Other trip Jan 2, 2015
susan
IE
3.0 / 5Good
"A nice hotel but poor dining room experience"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very good but was let down badly by poor dining room service at our evening meal - if there is a next time to stay there we will eat out somewhere else. Breakfast was buffet style + they ran out of mushrooms and eggs (fried and scrambled) so a significant wait meant that food already on plate got cold
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
James
GB
5.0 / 5Outstanding
"Service great, really enjoyable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really enjoyed our stay. Service excellent, staff really lovely. Leisure facilities great.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
GB
3.0 / 5Good
"Good price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Spent the night for just over £60 (breakfast included)! Well worth the value! Thoroughly enjoyed the spa facilities! For a 4* hotel, I think the room was a bit dated and good do with some modernisation! We stayed in room 111!
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great place with kids"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the pool area. Very relaxed and child-friendly, too.
Genuine Expedia guest review
Other trip Dec 29, 2014
SFM
GB
2.0 / 5Fair
"Ulster still living in the past"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Got charged £30 for using Internet twice, and on both occasions less than 30 minutes. it was advertised as free!!
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Vushe
IE
4.0 / 5Excellent
"Birthday and Christmas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We visit this hotel twice a year.....always good,but the decor and public rooms are looking a little tired..... Time for a refurb, to keep the standard high. Staff are excellent.
Genuine Hotels.com guest review
3 night family trip Dec 5, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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