All hotels in Ballyclare, Northern Ireland, United Kingdom
1 room, 2 adults
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Castle Upton Estate, Templepatrick, Ballyclare, Northern Ireland, BT39 0DD, United Kingdom, ‏‎855-239-9397
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4.1 / 5Excellent

Score breakdown (from 286 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.2
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2.0 / 5Fair
The hotel is way too far from Belfast. Whatever amount you save on the rooms, you spend on taxi cabs and time. Hotel feels like it has not been renovated for 20 years. Rooms were clean. Staff at the restaurant was very polite and helpful. Front office staff was not. It felt like everything was inconvenient for them and they didn't want to get bothered at all. Heard of joint the extra mile? They didn't. We won't be staying there again.
Genuine Hotels.com guest review
2 night family trip Jun 29, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice hotel"
The only thing that I have to say on this hotel is on the LOUNGE BAR's service that served us very slow.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
A Traveler
US
2.0 / 5Fair
"The hotel was nice. No shuttle was provided."
I booked this hotel for an overnight stay for my ex wife when she had to meet our two children flying in from the US. The choice was between this or Maldron at the airport. The price was comparable, Templepatrick looked better, and the free shuttle and breakfast sealed the deal. It turned out the shuttle was "not available" on both days. Two return taxi trips to Belfast International added up to 65 British pounds.
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for choosing Hilton Templepatrick. Our Courtesy bus to the airport is, as advertised, Subject to availability" so please accept my personal apologies if this service were not available at the times you requested. I do hope that this will not adversely affect your impression of Hilton Templepatrick and that you will allow us to be of service to you and your family again in the future. Warm regards Paula Collins Hotel Manager
Other trip Jan 5, 2015
Bill
US
4.0 / 5Excellent
"First stop in Northern Ireland"
We really appreciated not having to stay in downtown Belfast. Although we didn't take full advantage of everything this hotel has to offer, it was still a pleasant two-day stay, and was within an easy drive of Belfast, as well as being convenient to the airport.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
2 night trip Sep 8, 2014
D & D, mature travelers
US
5.0 / 5Outstanding
"Great hotel, bad location"
Great hotel and customer service; however, the location was about 25min driving distance from the city center. You have to take a taxi to the city center because there is no other type of transportation.
Genuine Expedia guest review
Other trip Sep 18, 2014
Amy
US
5.0 / 5Outstanding
I liked this hotel very much, staff was very friendly. It is located outside Belfast which was fine. The view in the dining room was very nice.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for your feedback. I am delighted to learn that you enjoyed your time with us and particularly the views over our championship Golf Corse from our Restaurant. We look forward to welcoming you back again very soon. Warm regards Paula Collins Hotel Manager
1 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice quiet place to stay--away from the crowds"
The stay was good; the people friendly and helpful. I would have been happier iif the hotel rooms were air-conditioned. There was too much road noise from the freeway if one opened the windows. Luckily for us it was very cool outside so we made do with the windows closed. The hotel did supply a plastic fan to move the air around if you don't mind the fan noise. Several of the hotel booking agencies said that the hotel room we booked was air-conditioned. Only the lobby and the eating establishments were air conditioned. For those who have allergies, this could be a problem with the spring pollens...
Genuine Hotels.com guest review
2 night trip May 27, 2014
Kay
US
4.0 / 5Excellent
value for money
Genuine Hotels.com guest review
1 night family trip Nov 9, 2013
Keith MacCarthy
US
5.0 / 5Outstanding
"Nice hotel"
Great place and great location. Wonderful location on a great golf coirse
Genuine Expedia guest review
Other trip Oct 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel Templepatrick he"
My husband & I had a wonderful stay. It is just far enough out of city, but not too far... We visited Titanic Belfast. Very nice restaurant as well. Delicious dinner & breakfast. Lovely view of the golf course from our balcony.
Genuine Expedia guest review
Other trip Sep 13, 2013
A Traveler
US
4.0 / 5Excellent
I am happy, the hotel is very good.
Genuine Venere guest review
Other trip Sep 12, 2013
A Traveler
US
4.0 / 5Excellent
"One night stay before Belfast."
Front desk clerk Sharon had an attitude and wasn't at all pleasant. Ricky the manager on duty was superior and gave us many tips about the area. Karol the breakfast chef was the most helpful person I've ever met. He is friendly, courteous, professional, and needs to be commended for his outstanding work.
Genuine Expedia guest review
Other trip Sep 6, 2013
A Traveler
US
4.0 / 5Excellent
This was a lovely venue with great facilities. Staff helpful with postage etc. Wifi only 1 hour free in public areas, most other places had wifi included in price accessible in room. Laundry costs if have been travelling for a while quite expensive.
Genuine Venere guest review
Other trip Sep 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for Business/Golf Trip"
This place was very nice and the staff were superb. A great location right outside Belfast for sightseeing, etc. Beautiful grounds too - obviously with the golf course right there it made for lovely views.
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
CH
US
4.0 / 5Excellent
"Vacation"
Needed a break and I got it. Just missed complimentary tea and coffee on hand in early morning hours. Also, no free wifi and fee was exorbitant. Even basic hostels have free wifi. Room charge was high enough to cover these costs. Enjoyed the pool.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2013
A Traveler
US
4.0 / 5Excellent
"NICE HOTEL CLOSE TO INTERNATIONAL AIRPORT ."
THE STAFF WAS WONDERFUL, THE ROOMS WERE SMALL AND THE BEDS COULD HAVE BEEN MORE COMFORTABLE, NO AIR CONDITIONING MADE IT NECESSARY TO OPEN WINDOWS WHICH ALLOWED EXTERNAL NOISES. AMENITIES WERE GOOD, BUT INTERNET SERVICE WAS AVAILABLE ONLY IN THE LOBBY FREE. BY COMPARISON THIS ROOM WOULD HAVE BEEN COST 75 TO 85 DOLLARS IN US, SO IT WAS OVERPRICED BY OUR STANDARDS AS WE WERE ABLE TO BOOKS ROOMS IN WESTERN PART OF NI FOR LESS THAN 100 DOLLARS WHICH WERE MUCH BETTER OVERALL ROOMS. OVERALL IT WAS NOT A TERRIBLE EXPERIENCE, BUT FOR THE MONEY IT COULD HAVE BEEN MUCH BETTER. LOUSY TV UNLESS U LIKE BBC NEWS.
Genuine Expedia guest review
Other trip Jul 30, 2013
DICK
US
4.0 / 5Excellent
Very nice hotel. Breakfast was very good. Staff very helpful.
Genuine Hotels.com guest review
1 night trip Jul 14, 2013
Sherry
US
3.0 / 5Good
"Not the place during a heat wave"
No air condition, can't open window more than an inch, they never thought it would get hot in North Ireland.
Genuine Expedia guest review
Other trip Jul 14, 2013
A Traveler
US
2.0 / 5Fair
"Not like Hilton usually"
I've stayed in a lot of Hilton's and this certainly was the worst...
Genuine Expedia guest review
Other trip Jul 7, 2013
anonymous...
US
5.0 / 5Outstanding
excellent facilities in comfortable surroundings
Genuine Hotels.com guest review
1 night trip Nov 10, 2012
A Traveler
US
4.0 / 5Excellent
Lovely hotel in a lovely setting, rooms spacious and beautifully designed - but, everything was expensive - a glass of wine in the bar - £6 - £8, it was cheaper, although not by much to have wine on room service, the bottle prices - get a mortgage!!! A burger (albeit a nice one) £13! Shame as other than the extreme prices for food & drink a lovely hotel - just needs to think seriously about pricing...
Genuine Venere guest review
Other trip Oct 4, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect family hotel"
Clean, comfortable, spacious family room. Staff couldn't be nicer. Will definitely be visiting Belfast and the Templepatrick hotel again.
Genuine Hotels.com guest review
1 night family trip Jul 17, 2015
Angela
IE
5.0 / 5Outstanding
"Great place to stay!"
One night stay before flying out of Aldergrove to the US the following morning. Very pleasant staff and room was huge! The front desk did everything to get me out on the golf course at 6am but they couldn't find any clubs for me to use.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Dear Kieran Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night family trip Jun 28, 2015
Kieran
GB
5.0 / 5Outstanding
"Lovely Relaxed Stay"
Lovely stay Hotel staff very friendly Food very good also we got an upgrade which was very nice will stay again good Golf course and Spa / Pool area
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2015
A Traveler
IE
2.0 / 5Fair
"Our stay"
Clean,comfortable. Found it dissapointing nowhere out of the three available resturants were serving food at 9.30pm on a Friday evening. Meaning we had to leave the hotel and find somewhere elsewhere to eat! Also a security deposit was taken on check in as well as already paying for hotel room (this was not clarified on booking and no mention made of this charge) In addition to this the hotel took 4 days to return the money as it was not spent despite them telling you it would go straight back in to your account. Overall,not overly impressed,been to many hilton hotels in America and in Dublin and in comparison we were a little disappointed.
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice place to stay"
Lovely hotel in a very quiet location. Staff very friendly and good food. The only thing that would have made this better would have been a double bed each in the twin room.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night family trip May 9, 2015
Robin
AU
4.0 / 5Excellent
"HORROR"
NO HEATING IN ROOM FROZE IN THE NIGHT, SINK PLUG PULL BROKEN SO COULD WATER WOULD NOT GO, SPOKE TO STAFF AND ALL SHE SAID WAS SORRY ABOUT THAT, NOT I WILL GET SOMEONE TO SORT OUT YOUR PROBLEMS, COULD NOT BELIEVE IT.
Genuine Hotels.com guest review
1 night business trip Apr 27, 2015
steve
GB
4.0 / 5Excellent
"Nice hotel - but time to make Wifi free"
Nice hotel, great environment, but why do they still insist on charging outrageous amounts for Wifi when the cheaper hotels in the city are all free Ridiculous
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
GB
4.0 / 5Excellent
"Pleasant Stay"
A very pleasant stay with an excellent breakfast. The matress and bed had seen better days and could do with replacing. £15 per day for wireless connection in the room is extortionate and needs reviewing especially when the mobile phone signal is very weak (lucky to get GPRS never mind 3G or 4G.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that, overall, you enjoyed your time with us. With regard to your comments about the internet service, be advised that Hilton UK has taken the decision to charge at present for in room access for many reasons; our service provides advanced security for customer’s equipment at the hotel and 24 hour complimentary support direct to the customer’s device. We also secure top of the line Cisco equipment and have a continuously upgrade path at the Hotel to ensure that best and fastest technology is used and to keep in line or ahead of the market demands. I appreciate your comments and have forwarded on your feedback to our Head Office so that it can be highlighted at the next service review. Thank you and look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
6 night romance trip Apr 3, 2015
Ian
IE
5.0 / 5Outstanding
"A beautiful hotel"
Went for an overnight with wife and two girls. All staff were very friendly and we had a beautiful meal in restaurant. Room were exceptionally clean. Will definitely be back again. Thank you.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night family trip Apr 7, 2015
Timothy
GB
5.0 / 5Outstanding
"hilton stay"
great stay and the food was lovley and great service.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night romance trip Mar 21, 2015
lydia
GB
4.0 / 5Excellent
"A lovely location"
Convenient to the International Airport, all the facilities you will ever need and a superb golf course too. The breakfast is to die for. Typical Irish hospitality.
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
Other trip Mar 27, 2015
David
GB
5.0 / 5Outstanding
"nice location"
well recommend this nice hotel , everything is perfect, food, room, location, staff, parking
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
Other trip Mar 22, 2015
Amir
GB
4.0 / 5Excellent
"Nice hotel with golf focus"
Good hotel. Initial room reaked of cigarettes, but they quickly arranged for a replacement room which was of high standard
Genuine Expedia guest review
Other trip Mar 20, 2015
Joe
AU
5.0 / 5Outstanding
"Child friendly"
Very child friendly staff, attentive polite, I couldn't fault the place. Great pool/spa/gym facilities the kids loved it. Food lovely, kids ate free, restaurant staff again great with the kids especially at breakfast which was absolutely excellent, best I've ever had. Fantastic choice. Lovely room with comfortable beds.we all had an amazing time.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
Jennifer
GB
4.0 / 5Excellent
"WiFi expensive"
Lovely surrounding area, nice rooms, food was fine, leisure facilities were good. The staff were lovely and very helpful when I wanted to check in very early. The only downside was that they charge £14.99 for WiFi in your room which is just a con.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
Stephen
GB
4.0 / 5Excellent
"No WiFi in room"
No WiFi in the room in 2015!!!
Genuine Hotels.com guest review
1 night business trip Mar 5, 2015
A Traveler
GB
5.0 / 5Outstanding
"Another great stay!!!!!"
A really brilliant hotel with exceptional staff Was there with grandchildren and was made so welcome A real child friendly hotel We ate in the bar in the evening and again was delighted with the quality of the food and the attention to detail I am a frequent guest at this hotel and have never been disappointed in any way
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
Eleanor
GB
5.0 / 5Outstanding
"Lovely friendly hotel"
We spent 2 night here and we had a lovely time the staff were so friendly and it was only a few minutes drive from Belfast
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
GB
5.0 / 5Outstanding
"Short break"
Great two night stay, first night very loud, otherwise excellent, with lovely food, great facilities, great pool, good staff
Genuine Hotels.com guest review
2 night family trip Feb 15, 2015
Stephen
GB
4.0 / 5Excellent
"Hotel good"
Verynice indeed I would stay again5 star indeedttttt Kurds bookbinding
Genuine Expedia guest review
Other trip Feb 18, 2015
axel
GB
5.0 / 5Outstanding
Thoroughly enjoyed the hotel to chill out in. Room, food,spa pool etc were excellent. Will definitely be back.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
GB
5.0 / 5Outstanding
"Weekend stay"
Had a very enjoyable stay. the hotel was very clean and comforable and the staff were very frindly and helpful. The food was good too.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Dennis
GB
5.0 / 5Outstanding
"Valentine's Night 2015"
Have never stayed in this hotel before and was very pleased with it. Would definitely stay again.
Genuine Expedia guest review
Other trip Feb 17, 2015
Emma
GB
5.0 / 5Outstanding
"Amazing stay cant wait to go back"
My husband and i went with our grown up children with their husbands and wife's and all the grandchildren six in total. And we must say we could not have been treated any better what wonderful staff,Rooms everything about the hotel perfect.But when you have staff that nothing is a bother you cant go wrong and nothing was not a bother. Thank you to the staff at the Hilton. AAAAAAAAAAAAAAAAAAAAA
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
martina
GB
4.0 / 5Excellent
"husband birthday"
This was my husband birthday, so i booked this for him i phone to tell the hotel it was his birthday when we arrived staff were very friendly and give us a upgrade then we got to our room they had left wine and a plate with cheesecakes on it writing in chocolate was happy birthday lovely surprise for my husband ,The food in hotel was lovely the only think i didnt like was on the saturday we wanted to go for a swim and they closed 2 lanes of the pool for teaching little one,s to swim ,i think the other one was for fast swimmers
Genuine Expedia guest review
Other trip Feb 13, 2015
jackie
GB
3.0 / 5Good
"nice people shame about beds."
Stayed over with family for daughters 3rd birthday and while the staff were very good and helpful the beds were very uncomfortable and we woke up with bad back pain
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
samuel
GB
4.0 / 5Excellent
"Lovely hotel ,handy to airport"
Had a lovely time. Great value for money. It was our wedding anniversary and the was a card and dessert selection in the room on arrival.we requested breakfast in room as we had early flight next morning. Some of the things we asked for (pastries,fresh fruit) didn't arrive which was disappointing,however we weren't charged for room service so it wasn't too bad!!
Genuine Expedia guest review
Other trip Feb 8, 2015
Nicki
GB
5.0 / 5Outstanding
"loved it, great hen night for the girls"
loved it and will be coming back again very soon
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
nichola
GB
5.0 / 5Outstanding
"Brilliant, child friendly hotel"
Stayed with our two children (2 and 4 year). Staff were really friendly, helpful and professional. This is a beautiful hotel and children are very much at home. We will definitely stay here again
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
A Traveler
IE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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