I expected a higher standard of room for a hilton. No extra towel in room for my daughter, no biscuits for the tea. One small sample of shower gel etc. had to move room at 4 am in morning due to the noise of the bed squeaking. When we moved saw in the new room water and wine as standard yet we hadn't got it in the first room. After a short sleep went […] away for day and came back to an unattended room which had no new towels or beds made. Don't think I will be returning!!!! Read moreGenuine Hotels.com guest review
"Great break when prices are good"
Stayed one night on a special weekend rate which was excellent value with a solid buffet breakfast included. Don't play golf but made full use of pool/sauna/etc. Restaurant/bar food is quite pricey but can easily drive to Belfast or Antrim for alternatives. Lots of families about and seems quite family friendly, but didn't feel over-run. Good to know […] and would go back there another time with the kids. Read moreGenuine Hotels.com guest review
"Great for families. Staff excellent. Will be back."
Had 2 nights. Food was good. Restaurant standard is good. Staff were super friendly. Location very good. Close to airport (means its well sign posted) , easy drive into city yet feel as though you are in countryside. Leisure facilities were top class. Kids really enjoyed.Genuine Hotels.com guest review
Unfortunately I was unable to have a shower on the 31st Dec as the water was cold. It took ten minutes for it to run hot - my husband timed it and then had his shower by that time I was dressed!!! We did report it and the receptionist did say she would ask the engineer to check it out.Genuine Expedia guest review
We cannot believe this is a Hilton hotel, it functions just like a big badly run B&B. not a four star chain hotel. Cleaning is substandard, dirty bath and basins. Breakfast is shockingly bad with rubber eggs and dried out breads, bacon and black pudding. Ber staff are super low grade untrained individuals. Highlight if the visit was the bar quiz and […] karioke operated by a family in the lounge. Read moreGenuine Expedia guest review
"Second great visit"
Very pleased with stay.Genuine Hotels.com guest review
"Close to the airport"
Lovely hotel. Staff very friendly and helpful. We booked a twin room for 2 adults and 2 children, was pleasantly surprised to find a sofa bed all ready made up for the children. When I rung reception for extra blanket they had one sent within a few minutes.Genuine Expedia guest review
"Lovely Hotel, not too far from city."
Lovely clean, modern hotel. Room was clean , bed was soo comfortable. No Noise at night . We were at front of hotel. Breakfast was lovely. We used the pool. Spotless. No swimming hats worn.Only fault is they were charging us for Breakfast even though it was on my confirmation that it was included. Quickly cleared up though.Genuine Expedia guest review
"Nice hotel with swimming pool and golf course"
Quite affordable and tucked away in the beautiful fields of Templepatrick. Overall nice experience. Ordered room service for five and when it arrived, I feel it could have been warmer. Other than that, a good experience.Genuine Expedia guest review
"Poor experience at hilton"
The roomwe had for 4 of us was ok but a double bed settee for our kids did not work. Food for breakfast was poor as it was cold once you got back to eat it. We would not go back as other hotels would be better value.Genuine Expedia guest review
Stayed a couple of nights, reception were very good and welcomed us and our dog warmly. Bed very creaky - to the point it disturbed my sleep. Given a smokers room as it would be quieter due to event the hotel had on, when showed the room it didn't smell to bad (lots of air freshener) but as non smokers this soon wore off and the smell of the smoke was […] very strong. But as we were only there 2 nights stayed put. Read moreGenuine Hotels.com guest review
My kids and I used this hotel as a base to explre Belfast and the coastline of Northern Ireland. It was great to come back each evening and be able to use the swimming pool/spa. The staff were friendly and helpful. A bit of work is needed on making the wifi more reliable and consistent. A great stay - thank you!Genuine Hotels.com guest review
"A pleasant hotel with a rural setting."
The hotel experience was pleasing. There is a descent gym which we enjoyed.Genuine Expedia guest review
"Excellent staff and customer service"
We were very well looked after. The staff couldn't do enough for us. Our room was huge, well presented and very clean. We asked for a late checkout, which we got with no extra charge. The restaurant was a bit disappointing. There were a large group of us celebrating a birthday. Some of us ordered steak and chips. Unfortunately a few of us had to send […] steaks back as not cooked to liking, and we had to send the chips back several because they were uncooked in the middle. The salmon was overcooked also. It was a shame that we had all finished our steak before the chips arrived. In saying that, the waiting staff couldn't have been more apologetic and they went the extra mile to make our night an overall success despite the problems in the kitchen Read moreGenuine Expedia guest review
"Great Hotel for Antrim and the surrounding areas"
This is an amazing hotel in a perfect location. 10 mins from the international airport and 20 mins from Belfast City centre. It also has easy access to roads such as the causeway coastal route. The hotel has lots of parking and looks amazing inside and out. I can't comment on the leisure/spa/resturant facilities as I didn't use them. The staff are friendly […] and the decor in the hotel is good. The bar has many options and is also very good. The rooms are really big with modern and clean features. I wish I could have stayed longer than 4 hours! Read moreGenuine Expedia guest review
"Pure luxury in prime location"
Absolutely beautiful hotel, staff wonderful, grounds spectacular, would never know pets were welcome the cleaning staff are genius. Wish I had been aware of the pool before hand. Room luxurious with thick carpets, comfortable beds, fabulous pillows and amazing view over the golf course. Superb area for exercising dogs in safe surroundings. Complimentary […] wine/water plus excellent selection of tea and coffee. We will most definitely be returning. Read moreGenuine Expedia guest review
"Hotel pricey & service should be better"
Quality of hotel service: Food way below avg for expensive hotel; other wise good. Condition of Hotel: Hotel looks good overall. Cleanliness of Room: Pretty good and tidy however we had to remind room service that our room was not cleaned on second day even though we left hotel in the morning. Comfort of Room: Overall it was pretty comfortable. Hotel […] Location & Surrounding neighbourhood: Quiet and handy for us, however you need a car for amenities which are further away from neighbourhood. Read moreGenuine Hotels.com guest review
"Amazing one night stop"
This is definitey a place worth visiting! We stopped off after the late flight from england worked so well room service and comfy beds!!! Amazing :)Genuine Hotels.com guest review
"Excellent Customer Service"
Quite suitable for family purposes, we were two families of 13 and though we didn't get the interconnecting rooms we got complimentary breakfast instead. we will go there againGenuine Hotels.com guest review
We were very pleased with our two night stay at the Hilton. We ate both evenings in the bar which was very good value, and good service, and there was a duet playing on the Saturday evening which was good. We found reception to be very helpful for the couple of queeries we had. The room was large and the bathroom well fitted, and everything was clean. […] Our only slight disappointment was the health suite. The gym looked very good (I was on holiday so did not use!), but the pool was a bit cold, the steam room out of order, and we both noticed that the dressing rooms floors could probably have done with a clean - though to be fair, we were there towards the end of the day. All in all, a great stay. Read moreGenuine Expedia guest review
"Great hotel, however......"
Very comfortable and plenty to do. Management and staff first class, except for housekeeping. Had to ask for room to be cleaned, then it was only half done.Genuine Hotels.com guest review
We only stayed one night in the Hilton but the service was stunning. The rooms are big and it's a quiet place to sleep. The kids enjoyed the pool and they allow small pets. Overall satisfied and this is a future destination bookmarked for the next tripGenuine Hotels.com guest review
"great family break"
we stay for 4 nights , rooms was great, breakfast was great, great location , would go back again...kids loved the pool and golfing , and the trips to Belfast W5 ,Titanic ,zoo and primark..thank you HILTON TemplepatrickGenuine Hotels.com guest review
Nice hotel and location, rooms could do with a bit of modernisation in comparison to other 4 star hotels. Trade on the Hilton name a bit too much. Nice hotel, maybe missing the wow factor..Genuine Hotels.com guest review
I have two young children. The hotel has a pool which was very good. I just though there could have been more for the kids to do ie activities, free kids tv channels etcGenuine Hotels.com guest review
"Average, nothing wow!"
Hotel seemed clean enough, rooms were a bit dated. No facility to turn on the main light in the room, nor anyway of controlling the heat in the room. Bathroom was clean but not very good pressure with the water. There was a pillow massager and maybe we were stupid but there was no obvious way of turning it on. Plugs around the bed are of no good to […] anyone as they don't suit the normal UK plug, strange saying its in Northern Ireland! Staff were helpful, polite, generally very nice. We didn't eat as the hotel food wasn't just for us but we did notice food was very expensive! Read moreGenuine Hotels.com guest review
Hotel was okay, but not what I was expecting from a Hilton. Leisure facilities good. Service was okay but not exceptional,Genuine Hotels.com guest review
"A very nice surprise"
We were visiting our daughter and seeing some of the Antrim sights and were not disappointed. We stayed for 5 nights B&B was found everything to our liking. V good sized standard room, good breakfast and friendly staff. Free and secure parking were an attraction. Antrim has lots to offer in terms of visitor attraction, a fact not marketing strongly […] enough by the N.Ireland Tourist Board. Read moreGenuine Hotels.com guest review
"Nice hotel but front desk staff unfriendly."
Lovely clean hotel in a nice setting with great pool/gym and spa facilities. Bar food and service not spectacular but picked up that evening with a lovely dinner in the restaurant. Service was fantastic from start to finish, especially from Olga. Work in hotel industry myself and have to say front desk personnel were very unwelcoming and unappreciative […] of business. Came across as bored. Aside from this everything else was good. Read moreGenuine Hotels.com guest review
Very welcoming, from the receptionists to the bar staff, would go back again andhope i doGenuine Expedia guest review
Excellent service. Friendly staff. Great food. Leisure complex greatGenuine Expedia guest review
"Worst hilton I've ever stayed in :("
Overall poor service from all staff that we came into contact with- not one smile or apology when complained. Level of cleanliness very poor, dirty dishes left in hallways overnight & all day. No towels at pool area because at laundry but members were given towels no bother. Stayed for 4 days with bulb out above door, making a noise along with all the […] other noise from all the football teams that were resident at the same time. Was informed that even though we had paid £95 per night that did not include breakfast which was an additional £15 each per day but we could get a voucher that reduced it to £10 each- bizarre! Did breakfast once, certainly not worth the £££ & again staff not very accommodating. Have stayed in a number of Hiltons through business & this has to be the worst- certainly not 4star as it claims Read moreGenuine Hotels.com guest review
"REALLY FAR FROM BELFAST"
GREAT HOTEL IF YOU WANT TO GOLF OR RELAX. POOR LOCATION THOUGH AS IT IS A 20 MINUTE BUS RIDE FROM THE CITY CENTRE AND IS NOT LOCATED NEXT TO ANYPLACE TO BUY FOOD, SNACKS, ETC. THE BUS SERVICE WAS OK, BUT A CAB WAS EXPENSIVE TO GET TO THE CITY AND THAT TOOK AWAY FROM A HIGHER RATING.Genuine Hotels.com guest review
This hotel leaves a lot to be desired.The receptionist could have been a bit more welcoming.the hotel charges £15 for wifi access during your stay and offers one hour free.the bathroom in our room had hair in the bath from previous guests and the rim of the toilet had mould on.it.on the plus side the food was lovely and bar staff and restaurant staff […] were friendly.however i would not stay at the hotel again. Read moreGenuine Hotels.com guest review
"Far from city"
Enjoyed my stay but trips to and frm Belfast were tiring, especially as Kulvinder had gone to play in the Police and fire gamesGenuine Hotels.com guest review
"Good location, could improve room facilites"
Overall good service and staff were friendly. Location easy to access and very close to many NI attractions. Leisure centre was bright & airy and an added bonus. Our only negative aspects were that the main bed was so uncomfortable that the rollout sofa bed for my child was a better sleeping option & WIFI was a charged service in the room. Overall it […] didn't feel like a good 4 star hotel & could do with some updating on the decor Read moreGenuine Hotels.com guest review
"Nice hotel location close to airports"
Arrived on a very warm day so the rooms were hot and the fans provided werntthat great. We ordered food one evening in the bar and were absolutely disgusted at paying £12.00 for a pizza which was clearly frozen and obviously a Chicago town pizza which would have coat 3.00 in asda. The bills were incorrect for food and drinks twice. Nice hotel but not […] worth the money paid for the quality like other Hilton hotels. Read moreGenuine Expedia guest review
great location, overlooking greens of a golf course. Nice rooms, although beds could be softer. There were 4 adults, but only 2 sets of toiletries and water, etc. Called reception, no problem, but I supposed the hotel could be more careful, this is pretty basic thing. Nice bar, cheap beer (3.5 pounds a pint). Otherwise, all ok.Genuine Hotels.com guest review
"Great for all but excellect for golfers"
We had a wonderful stay the staff were great. Helen on reception was super. The hotel was clean and welcoming.Genuine Expedia guest review
Very helpful staff and lovely relaxing pool. Room was very hot but a fan was provided. Food a little expensive but very nice.Genuine Expedia guest review
We were welcomed to the hotel by a very friendly receptionist and overall the room service and staff at the restaurant were all extremely polite and helpful. We received more from our stay than we initially expected and were very pleased with the service. We were travelling with 2 children under 4 years, and had a wonderful time. We would definitely […] stay again. Read moreGenuine Hotels.com guest review
Great location. Clean hotel with good quality rooms and modern services. Only drawback was the very slow service - my family ate dinner twice at the hotel and it took a long time on both occasions from when we ordered to receiving dinner - this was during quite periods too! Don't understand what could have been the delay - we were not informed anyhow. […] The food was good when it arrived which dissolved any frustration we had. PS. Great clean pool and gym access. Read moreGenuine Hotels.com guest review
"Family Friendly hotel, nice large family rooms"
Nice hotel. Good base for discovering Antrim. Staff very courteous and helpful. One small issue over confusion as to whether breakfast was included or not - sorted straight away without any fuss, so didn't take away from our stay. Good hotel to stay with kids.Genuine Hotels.com guest review
"Lovely stay, wanting to go back soon!"
We stayed at the Hilton Templepatrick for 2 nights, as we were attending a personal event in the area. The service from the staff was fantastic and everything we needed to know was explained to us upon arrival. The cleanliness of the hotel generally and our room was impeccable. The only downsides to our stay was that the bed we stayed in was rather […] squeaky, throughout the night whenever any one of us moved it would make a loud noise often waking the other. Also, another thing to be aware of is that there is no cash point in the vicinity of the hotel. Staff did tell us that there was a cash machine a few miles away, but as we had flown into Belfast and taken a taxi, it wasn't really an option for us to 'pop' to the cash machine. Overall though, we were extremely happy with the service provided and we are looking to re-book later this year to spend some time in Belfast city itself. Read moreGenuine Hotels.com guest review
"brill day all over"
I was really pleased over all only thing I thought your prices were very dear so I did love it but to dear all roundGenuine Hotels.com guest review
I would recommend this hotel to anyone who wants good access to Belfast International Airport & Belfast City. Great bus service to both.Genuine Hotels.com guest review
"Good value for money"
Beautiful hotel in lovely setting. 10 min from Belfast city centre but without all the noise and pollution. Choice of food on the 1st floor bistro was disappointing. Will stay in this hotel again next time.Genuine Expedia guest review
Had a really good stay. Lovely surroundings. Staff very helpful. Only downside was room very warm even with window open & fan on & bed was a bit squeeky. However wouldn't put me off booking again!Genuine Hotels.com guest review
"GOOD SERVICE & SURPERB GOLF"
10 OUT OF 10 FOR QUALITY AND SERVICE, BUT FOOD & DRINK A BIT EXPENSIVE.Genuine Hotels.com guest review
"Got what we paid for"
Leisure centre is impressive and food was good. Room was nice, but bed could have been better.Genuine Hotels.com guest review
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