All hotels in Ballyclare, Northern Ireland, United Kingdom
1 room, 2 adults
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Castle Upton Estate, Templepatrick, Ballyclare, Northern Ireland, BT39 0DD, United Kingdom, ‏‎855-239-9397
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4.1 / 5Excellent

Score breakdown (from 293 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.2

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"WiFi expensive"
Lovely surrounding area, nice rooms, food was fine, leisure facilities were good. The staff were lovely and very helpful when I wanted to check in very early. The only downside was that they charge £14.99 for WiFi in your room which is just a con.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
Stephen
GB
4.0 / 5Excellent
"No WiFi in room"
No WiFi in the room in 2015!!!
Genuine Hotels.com guest review
1 night business trip Mar 5, 2015
A Traveler
GB
5.0 / 5Outstanding
"Another great stay!!!!!"
A really brilliant hotel with exceptional staff Was there with grandchildren and was made so welcome A real child friendly hotel We ate in the bar in the evening and again was delighted with the quality of the food and the attention to detail I am a frequent guest at this hotel and have never been disappointed in any way
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
Eleanor
GB
5.0 / 5Outstanding
"Lovely friendly hotel"
We spent 2 night here and we had a lovely time the staff were so friendly and it was only a few minutes drive from Belfast
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
GB
5.0 / 5Outstanding
"Short break"
Great two night stay, first night very loud, otherwise excellent, with lovely food, great facilities, great pool, good staff
Genuine Hotels.com guest review
2 night family trip Feb 15, 2015
Stephen
GB
4.0 / 5Excellent
"Hotel good"
Verynice indeed I would stay again5 star indeedttttt Kurds bookbinding
Genuine Expedia guest review
Other trip Feb 18, 2015
axel
GB
5.0 / 5Outstanding
Thoroughly enjoyed the hotel to chill out in. Room, food,spa pool etc were excellent. Will definitely be back.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
GB
5.0 / 5Outstanding
"Weekend stay"
Had a very enjoyable stay. the hotel was very clean and comforable and the staff were very frindly and helpful. The food was good too.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Dennis
GB
5.0 / 5Outstanding
"Valentine's Night 2015"
Have never stayed in this hotel before and was very pleased with it. Would definitely stay again.
Genuine Expedia guest review
Other trip Feb 17, 2015
Emma
GB
5.0 / 5Outstanding
"Amazing stay cant wait to go back"
My husband and i went with our grown up children with their husbands and wife's and all the grandchildren six in total. And we must say we could not have been treated any better what wonderful staff,Rooms everything about the hotel perfect.But when you have staff that nothing is a bother you cant go wrong and nothing was not a bother. Thank you to the staff at the Hilton. AAAAAAAAAAAAAAAAAAAAA
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
martina
GB
4.0 / 5Excellent
"husband birthday"
This was my husband birthday, so i booked this for him i phone to tell the hotel it was his birthday when we arrived staff were very friendly and give us a upgrade then we got to our room they had left wine and a plate with cheesecakes on it writing in chocolate was happy birthday lovely surprise for my husband ,The food in hotel was lovely the only think i didnt like was on the saturday we wanted to go for a swim and they closed 2 lanes of the pool for teaching little one,s to swim ,i think the other one was for fast swimmers
Genuine Expedia guest review
Other trip Feb 13, 2015
jackie
GB
3.0 / 5Good
"nice people shame about beds."
Stayed over with family for daughters 3rd birthday and while the staff were very good and helpful the beds were very uncomfortable and we woke up with bad back pain
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
samuel
GB
4.0 / 5Excellent
"Lovely hotel ,handy to airport"
Had a lovely time. Great value for money. It was our wedding anniversary and the was a card and dessert selection in the room on arrival.we requested breakfast in room as we had early flight next morning. Some of the things we asked for (pastries,fresh fruit) didn't arrive which was disappointing,however we weren't charged for room service so it wasn't too bad!!
Genuine Expedia guest review
Other trip Feb 8, 2015
Nicki
GB
5.0 / 5Outstanding
"loved it, great hen night for the girls"
loved it and will be coming back again very soon
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
nichola
GB
5.0 / 5Outstanding
"Brilliant, child friendly hotel"
Stayed with our two children (2 and 4 year). Staff were really friendly, helpful and professional. This is a beautiful hotel and children are very much at home. We will definitely stay here again
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
A Traveler
IE
4.0 / 5Excellent
"Great hotel for a family week-end away!"
We stayed for a week-end with two kids. The hotel is a short drive to downtown. W5 in Titanic Quarter was a hit with our 2 and 5 y.o, we spent about 3 hours there. The breakfast at the hotel is very nice, lots of choice - cereals, yogurts, breads, cheeses/ham/salami, smoked fish, porridge, eggs etc. The pool is wonderful too, water is warm, the kiddies loved it. The staff at the hotel and the restaurant is simply amazing, very welcoming and very helpful. Would definitely recommend and would stay again.
Genuine Expedia guest review
Other trip Feb 3, 2015
Aly
IE
4.0 / 5Excellent
"Business trip"
Good venue for business trip, good internet, slightly limited choice of bar food.
Genuine Hotels.com guest review
2 night business trip Jan 27, 2015
A Traveler
GB
5.0 / 5Outstanding
"Lovely stay, nice, warm pool"
Stayed in this hotel while on a family trip to Belfast. It's a lovely place although a bit further away from everything. Had a nice stay. The internet is still a problem though...
Genuine Hotels.com guest review
1 night family trip Jan 25, 2015
A Traveler
IE
5.0 / 5Outstanding
"Good location"
Near to airport and Belfast with good facilities, what I expected from a 4 star Hilton. Staff excellent and friendly.
Genuine Expedia guest review
Other trip Jan 31, 2015
jon
GB
4.0 / 5Excellent
"A busy swim training weekend"
Pleasant stay, lovely pool, comfortable room. Breakfast was ok.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
IE
4.0 / 5Excellent
"Nice comfortable hotel :-)"
Nice hotel with friendly staff. With a nice spa area. Had dinner in the restaurant which was very nice
Genuine Expedia guest review
Other trip Jan 21, 2015
kisala
GB
5.0 / 5Outstanding
"Nice family break"
We spent a night at the hotel with our 2 year old for my Wife's birthday. The staff were very accomodating provided a number of nice birthday gestures. We had no issues at all on our stay and the facilities and food were excellent.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night family trip Jan 10, 2015
Roisin
GB
5.0 / 5Outstanding
"relaxing break"
A relaxing family break that the family enjoyed
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night family trip Jan 2, 2015
alan
GB
4.0 / 5Excellent
"Mixed feelings"
The staff were very friendly and helpful. Room was cold on arrival and bar area was cold. I thought it was expensive to eat for example £3.10 for a coffee.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for leaving us your feedback using this site. I am pleased that our team looked after you well, yet disappointed that you found your room and our lobby to be cold. We have been experienceing an unusual cold spell of late, but I will ensure that we always act on this accordingly and in a timely manner. I do hope that you will come and visit us again very soon. Warm regards Paula Collins Hotel Manager
1 night romance trip Jan 1, 2015
A Traveler
IE
3.0 / 5Good
"Hotel great but food not so good"
Room was not ready at check in time so we had to wait, very limited menu in the bar also standard of food was not great in both the bar and dining room. On the upside our room was lovely and very spacious for 2 adults and 1 child, pool and gym facilities are excellent and the driving range was great fun
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
A Traveler
GB
3.0 / 5Good
"Trip to belfas"
Staff wasnt so helpfull..and a bit slow, breakfast was ok not so gr8. Loved the pool and the spa..kids had a lovely time..and the location is about 20 minutes drive from the city which wasnt too bad. Overall not too bad considering that we got a winter discount.
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for your feedback. I am delighted that overall, you enjoyed your time with us and that you felt that it was a, Value for Money break. I was, however, most disappointed to learn that you found our team to be unhelpful. We pride ourselves in offering a friendly service to all of our guests and I will certainly reiterate the importance that this is extended to all of our guests at all times. Thank you for bringing this to my attention and I do hope that you will return again, very soon to see that we can do better. Warm regards Paula Collins Hotel Manager
Other trip Jan 2, 2015
susan
IE
3.0 / 5Good
"A nice hotel but poor dining room experience"
Hotel was very good but was let down badly by poor dining room service at our evening meal - if there is a next time to stay there we will eat out somewhere else. Breakfast was buffet style + they ran out of mushrooms and eggs (fried and scrambled) so a significant wait meant that food already on plate got cold
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us your feedback. I am delighted that overall, you enjoyed your time with us, however I am disappointed to learn that the quality and value of food served in our restaurant did not meet with your expectations. This is certainly not what we want to hear and I will immediately review your concerns with our Executive Chef to ensure that our high quality of food and service remains consistent. Thank you for bringing this to our attention and we all look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night romance trip Dec 28, 2014
James
GB
5.0 / 5Outstanding
"Service great, really enjoyable stay"
Really enjoyed our stay. Service excellent, staff really lovely. Leisure facilities great.
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
Other trip Dec 31, 2014
A Traveler
GB
3.0 / 5Good
"Good price"
Spent the night for just over £60 (breakfast included)! Well worth the value! Thoroughly enjoyed the spa facilities! For a 4* hotel, I think the room was a bit dated and good do with some modernisation! We stayed in room 111!
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
Other trip Dec 30, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great place with kids"
Loved the pool area. Very relaxed and child-friendly, too.
Genuine Expedia guest review
Other trip Dec 29, 2014
SFM
GB
2.0 / 5Fair
"Ulster still living in the past"
Got charged £30 for using Internet twice, and on both occasions less than 30 minutes. it was advertised as free!!
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Vushe
IE
4.0 / 5Excellent
"Birthday and Christmas"
We visit this hotel twice a year.....always good,but the decor and public rooms are looking a little tired..... Time for a refurb, to keep the standard high. Staff are excellent.
Genuine Hotels.com guest review
3 night family trip Dec 5, 2014
A Traveler
GB
3.0 / 5Good
"Disappointing for a Hilton, needs an upgrade"
Room was very cold. Hotel is a bit dated, especially the bathroom, however the hotel overall is ok
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Lee
GB
4.0 / 5Excellent
"Peaceful location"
Hotel was very convenient for Belfast International and only 30 minutes from the city. Bus every 15 minutes if you want to avoid parking. Excellent location to avoid the traffic and provide easy access to the tourist sites of NI. Staff were all very friendly and service was very good. We had one minor complaint which was answered by letter immediately, a new room upgrade provided and 2 free drinks!
Genuine Expedia guest review
Other trip Dec 9, 2014
Gordon
GB
5.0 / 5Outstanding
"A Weekend Break at Templepatrick"
We arrived Friday evening and were made very welcome at reception desk. We also had a small bit to eat that evening, and also got use of the Gym. Everyone we met were very friendly and welcoming. Thank you for the nice stay.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night family trip Dec 5, 2014
A Traveler
IE
4.0 / 5Excellent
"One night stay review"
The service, appearance, cleanliness, and amenities of the hotel were very good. The only disappointment was the fact you had to pay for Wifi service; we had expected the Wifi service to have been included or at least complementary to our stay. Because we were only staying for a night, it was not too big a problem. Aside from the lack of Wifi, the room itself was comfortable and the hotel staff was very accommodating.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
Darlene
IE
4.0 / 5Excellent
"Business hotel near airport"
There for business meeting - had a light lunch and rested before giving an evening lecture Very comfortable
Genuine Expedia guest review
Other trip Nov 27, 2014
A Traveler
GB
3.0 / 5Good
"Close to Belfast city."
We stayed in this hotel during a family holiday. Reception staff were very friendly and tried to check us in early but there were no rooms available. We felt the room was not up to Hilton standards. Beds were creaky and really needed replacing. But amazing views of the Golf course. Pool and Gym were adequate. Breakfast was alright. I don't know why we have to pay so much for the internet when rest of the hotels provide complimentary internet.
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking time to review your recent visit to Hilton Templepatrick using this site. I am pleased that you found our location good for visits to Belfast City Centre. Whilst I see that you found our Pool, Gym and food to be pleasing, I am disappointed that you did not find our beds to be comfortable. I will certainly investigate this matter with my team. I hope that you will have a future opportunity to visit us when you will be able to avail of the complimnentry WIFI which is available in all public areas of the hotel. Warm regards Paula Collins Hotel Manager
Other trip Nov 2, 2014
Loki
GB
4.0 / 5Excellent
"Nice hotel,would stay there again"
Very friendly staff,breakfast was lovely,dinner was good.The room was very good and quiet!!!!
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
Other trip Oct 30, 2014
vivienne
GB
5.0 / 5Outstanding
"weekend stay at hilton Templepatrick"
Really enjoyed our stay.friendly and very helpful staff. Only fault was no free wife.convenient to all attractions.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave your feedback on this site. I am delighted that you enjoyed your time with us and I do hope that you will have a furture opportunity to visit us gain when you can avail of our complimentry WIFI, which is available in all of our public areas. Warm regards Paula Collins Hotel Manager
2 night family trip Oct 25, 2014
john
IE
5.0 / 5Outstanding
"Pleasing place"
Very relaxing,pleasant and enjoyable.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night romance trip Oct 25, 2014
Edward
GB
4.0 / 5Excellent
"Belfast Vacation"
The hotel, restaurant and facilities were fantastic. The only issue we had was the cost of internet services. 7.95£/24 hours is completely out of line with all other hotels we have stayed at. This was a very detrimental issue to an otherwise fantastic facility.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that overall, you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future, when you can avail of our complimentry WIFI which is avilable in all of our public areas.. Warm regards Paula Collins Hotel Manager
2 night family trip Oct 24, 2014
C Kerwin
IE
5.0 / 5Outstanding
"templepatrick friendly hotel"
visiting 99 year old mum in a nursing home
Genuine Hotels.com guest review
2 night romance trip Oct 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great stay."
The hotel was super. The rooms we had were very spacious, clean and comfortable. The staff were all very helpful and friendly. The breakfast was varied and fresh. We used the pool, sauna and steam room which were clean and fully functioning.
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of HiltonTemplepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
2 night family trip Oct 16, 2014
Diane
GB
3.0 / 5Good
"Handy hotel for Belfast"
Hotel facilities were good but watch out for bar prices as two large soda water and limes came in at £9.30. Rooms are well-sized but the bed was in need of replacing - squeaking at every movement and very lumpy.
Genuine Expedia guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking time to review your recent visit to Hilton Templepatrick using this site. I am pleased that you found our location good for visits to Belfast City Centre. Whilst pleased with the size of our bedrooms, I am disappointed that you did not find our beds to be comfortable. I will certainly investigate this matter with my team. I hope that you will have a future opportunity to visit us . Warm regards Paula Collins Hotel Manager
Other trip Oct 19, 2014
Fiona
GB
1.0 / 5Poor
"noisey neighbours"
We had booked a double room. When we arrived we realised that it was an adjoining room which wasnt a problem as the doors were locked. However they were not sound proofed and the noise carried as if the doors were open. We did complain in the early hours of the morning as we did not expect to be kept awake by screaming children and shouting parents who occasionally came up from the all night bar yo check on them. The staff were not very helpful and on hearing the night porter telling them that we had been complaining about the noise and how sorry he was to have disturbed them, I realised that there really wasnt any point in complaining again. Overall very disappointed with the staff's attitude and although they claim to ensure a good nights sleep the reality is somewhat different
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
A Traveler
GB
2.0 / 5Fair
"Had to wait half hour after check in time"
Un hoovered carpets and small pets running around
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
GB
5.0 / 5Outstanding
"Super hotel"
Hotel very clean and comfortable looking forward to returnin
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night trip Sep 27, 2014
Carol
GB
5.0 / 5Outstanding
"Top hotel. Definately be back."
Absolutely brilliant stay at the Hilton Belfast Templepatrick. Attending two dog shows in the area & we were made to feel most welcome. Reception staff most helpful & very dog friendly. :-)
Genuine Hotels.com guest review
Response by Hilton Belfast Templepatrick Golf & Country Club
Thank you for taking the time to leave us feedback on this site. I am delighted that you enjoyed your time with us and we look forward to welcoming you back to the hospitality of Hilton Templepatrick in the not too distant future. Warm regards Paula Collins Hotel Manager
1 night trip Sep 26, 2014
Angela
GB
5.0 / 5Outstanding
"Very comfortable"
Stay here for a few days last week. Very clean comfortable and relaxing hotel.
Genuine Hotels.com guest review
1 night trip Sep 17, 2014
James
GB
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