Sol Ibiza - Santa Eulalia del Rio

Hotel reception staff refused to pass calls to my room unless caller had room number. They would not tell my husband I had safely arrived even though he had confirmation number. He asked them to pass me a message, which they also did not do. Apart from the 10 Euro deposit for pool towels, they wanted to charge a non-refundable 1 Euro fee to exchange […] my used towel for a clean one. The explanation was because I was there during "non-typical" tourist dates. That is unacceptable for a 4-star hotel. Read more

Genuine Expedia guest review

Very good hotel

Genuine Expedia guest review

Large, clean hotel in a good location with lovely views and helpful staff. Some areas of the hotel are tired looking and in need of a refurbishment. Our room was small - could just about open the drawer of the cupboard near the end of the bed. Plenty of sunbeds but not enough parasols. This isn't helped by guests reserving them from early morning and […] not using them for hours. Good selection of salads, desserts but found the hot selection disappointing. Breakfast good. Standard not as good compared to 4* hotels we have stayed in previously. Read more

Genuine Hotels.com guest review

The hotel was clean and the staff were welcoming & helpful. These are normally our priorities when booking a hotel room. It was a shame the walls were paper thin & we could hear furniture being scrapped across the floor from 8am (cleaners we can only assume) & could hear the argument between the couple above us. Next time we'll take earplugs. Apart […] from that it was a great base to see Ibiza. Read more

Genuine Expedia guest review

This hotel is way overpriced for what you get. The rooms are clean, but poorly decorated and very small. The hotel grounds are nice but need an update. The breakfast was ok but felt like a high school cafeteria.

Genuine Hotels.com guest review

This was my first (hopefully) visit to Ibiza and Sol Ibiza was almost everything I could have wanted. Firstly, the room was comfortable and relatively clean, although sand seems to get everywhere. I had an ocean view overlooking the pool, and in general the view was amazing. The pool itself was fantastic, although the hotel itself does not have a beach […] to take advantage of the ocean - not a big issue since the public beach is relatively close. Breakfast was absolutely amazing, taking place in a huge room on the lowest level. The selection was extensive, if a little repetitive towards the end of the stay, with eggs, bacon, ham. cheese, cereals, fresh fruit, juices and coffee and espresso. This was included in the room price, and I assume must be in most rooms since not once was I asked for my room number. The negatives - no free internet access anywhere. There is a business area on the main floor where you can pay for access, but I chose to instead select restaurants and bars that had free access and use this instead. Also, I coordinated a scooter rental through the hotel, which generally worked out well, but the reception area miscommunicated and left me and the rental person standing around for 20 minutes before we found each other. Cab fare to the airport is about 40 euro, and the area is more family oriented - seemed to shut down around 1:00 am. The hotel is a short walk from the main boardwalk, although it takes some effort to find the best route. Read more

Genuine Expedia guest review

We will never go there again. I read a few reviews from other people who went to this hotel about the rooms having paper thin walls.... oh my god they were right. We could hear the man peeing at night and the TV / talking / constant noise, we had to buy ear plugs which helped a bit. There were also ants crawling all over the room... When we complained […] about not being able to get any sleep the very RUDE reception staff just turned there noses up and would not even try to help. I have been to many countries and hotels and my god this hotels staff are the most rude and unhelpful team i have EVER come across... The only good thing was the entertainment manager was a lovely guy. All i can say is if you are ok with not sleeping and are happy with a bunch of miserable staff then this is the hotel for you! Read more

Genuine Expedia guest review

Fueron solo tres dias me gusto todo un poco incomodo el aparcamiento al estar en un bosque junto al hotel si asfaltar el desayuno muy extenso y de buena calidad y sobre todo encontrar cafe espresso molido al instante que para mi es primordial vistas de lujo

Genuine Hotels.com guest review

Albergo confortevole ed accogliente, adatto ad un pubblico piu' adulto.

Genuine Expedia guest review

El hotel esta bien situado aunque le falta una playa mas cerca. La tranquilidad es muy alta y la falta de aglomeración incluso en el desayuno o en la piscina es de destacar. El personal lo mejor con diferencia , trato cortes amable y educado siempre. Lo peor los anexos economicos casi cobran por todo lo extra , un detalle importante , si dejas tu habitación […] antes de partir por el horario , te ofrecen una habitación de cortesia para ducharte y cambiarte ,totalmente gratis , y utilizar los servicios del hotel incluyendo la piscina , toda una sorpresa . Yo volvere . Read more

Genuine Hotels.com guest review

Es una lastima,esta bien situado,el personal es muy amable con los pasajeros,pero es inperdonable que no tengan servicio a la habitacion,ni para llevar un refresco ni tengan internet yt haya que ir a recepcion a usar la laptop.

Genuine Hotels.com guest review

Eccellente posizione, ben tenuto, buon rapporto prezzo qualità, struttura ottima, cortesia. Nota veramente negativa colazione, cena. Sconsiglio vivamente ai clienti italiani di prenotare colazione, pranzo, cena (anche se apparentemente convenienti) tutto di bassissima qualità adatta a mio parere a una clientela anglosassone. Hotel per coppie mature […] . Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

hotel carino, personale ottimo, cibo discreto. hotel silenzioso e riservato. rapporto qualita' prezzo buono. lo consiglio per famiglie e coppie.

Genuine Expedia guest review