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Heritage Auckland - Auckland -36.84675, 174.76227
35 Hobson Street, Auckland, 1001 New Zealand
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Guest review summary
- 4.7 Average rating: All Trip Types
- 100% Recommended
- 7 Reviews
- 4.6 Hotel Service
- 4.7 Room Comfort
- 4.3 Hotel Condition
- 4.7 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (7) | 4.7 |
| Business | (0) | 0 |
| Romance | (0) | 0 |
| Family | (3) | 4.7 |
| With Friends | (0) | 0 |
| All Others | (4) | 4.8 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Babysitting or child care
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Health club
- Internet access in public areas - surcharge
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Medical assistance available
- Parking (secure)
- Parking (surcharge)
- Parking (valet)
- Parking garage
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Spa tub
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
Accessibility Features**
- Accessible path of travel
- In-room accessibility
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room safe
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- Kitchenette
- Minibar
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Satellite television service
- Slippers
- Smoking permitted
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless high-speed Internet access (surcharge)
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 19;
- Number of rooms: 284;
- Patio;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool - indoor;
- Swimming pool - outdoor;
- Television in lobby;
- Tennis on site;
- Wireless (high-speed) Internet access - complimentary;
- Year Built 1999
| Check-in time is | 2 PM |
| Check-out time is | 10 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Hector's Restaurant - Mediterranean and Pacific Rim cuisine in a bistro atmosphere. Buffet and à la carte breakfast and lunch, and à la carte dinner. Glass-roofed atrium setting with potted palms and wood floors. Located in hotel wing. Open daily from early morning to late evening.
Azure Restaurant - Buffet or à la carte breakfast. Located in the tower wing. Overlooks atrium lobby of tower wing. Open daily for breakfast, with private function bookings for lunch and dinner.
Lobby Bar - Cocktails, wines, beers, and other beverages. Tea and coffee. Bar snacks. Bar stools. Flatscreen TV. Informal setting. Located in lobby of hotel wing. Open daily from late morning until late evening. The Lobby Bar - Located in the older wing. Features include high ceilings and Art Deco design. Serves cocktails and other beverages. Open till late.
Recreation
Heritage Auckland features a rooftop heated swimming pool and adjacent fitness centre with sweeping views of the city and harbour. There is a further indoor, heated lap pool with adjacent fitness centre. Guests may use either facility. There are also saunas and spa tubs. The hotel also has a floodlit, outdoor tennis court, with complimentary equipment, and a giant outdoor chess set. Auckland is known as the City of Sails and there are ample opportunities for sailing around its harbour and islands. Main Harbour (approx. 10 km away) offers a boat launch, motorboat rental and windsurfing, while Mission Bay (approx. 7 km) has jet skiing and water skiing. The Harbour Bridge (2.5 km) has a famous bungee-jump, while Sky Tower in central Auckland (less than 500 metres) has a daring adrenaline activity known as Sky Jump. The large public park, Auckland Domain (2.5 km), is ideal for walking and jogging. Aerobics classes are available at the University of Auckland; Pilates and yoga in Victoria Street, both a short walk from Heritage Auckland. The Parnell Tennis Centre (approx. 5 km) has squash and tennis.
Across the Harbour Bridge on the North Shore, Takapuna offers ten-pin bowling and windsurfing on Lake Pupuke (10 km). Coastal walks run for 25 km and can be joined at Takapuna Beach. The suburb of Bayswater offers kite-surfing and paragliding (14 km). Visitors can use the Takapuna Public Golf Course (7 km) or the Waitemata Golf Course in Devonport (10 km) by arrangement. The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Hiking/biking trails nearby
- Motor boating nearby
- Personal watercraft nearby
- Pilates classes/instruction nearby
- Running track/path nearby
- Sailing nearby
- Surfing/boogie boarding nearby
- Swimming on site
- Water skiing nearby
- Windsurfing nearby
- Yoga classes/instruction nearby
Guestrooms Guestrooms
1 Bedroom Executive Suite
One king or one queen bed. Desk. Air conditioning. Cable/satellite TV with premium channels Direct-dial phone with voicemail. High-speed Internet access (surcharge). Kitchenette. Refrigerator. Minibar. Coffee/tea maker. Bathrobes. Slippers. Complimentary toiletries. Hair dryer. Iron/ironing board. In-room (accommodates laptop). Window opens.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room safe
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- Kitchenette
- Minibar
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Satellite television service
- Slippers
- Smoking permitted
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
- Wireless high-speed Internet access (surcharge)
1 Bedroom Executive Suite
One king or one queen bed. Desk. Air conditioning. Cable/satellite TV with premium channels Direct-dial phone with voicemail. High-speed Internet access (surcharge). Kitchenette. Refrigerator. Minibar. Coffee/tea maker. Bathrobes. Slippers. Complimentary toiletries. Hair dryer. Iron/ironing board. In-room (accommodates laptop). Window opens.
All rooms include Accessibility features2 Bedroom Executive Suite
One king and one queen or two single beds. Desk. Air conditioning. Cable/satellite TV with premium channels Direct-dial phone with voicemail. High-speed Internet access (surcharge). Kitchenette. Refrigerator. Minibar. Coffee/tea maker. Bathrobes. Slippers. Complimentary toiletries. Hair dryer. Iron/ironing board. In-room (accommodates laptop). Window opens.
All rooms include Accessibility features2 Bedroom Executive Suite
One king and one queen or two single beds. Desk. Air conditioning. Cable/satellite TV with premium channels Direct-dial phone with voicemail. High-speed Internet access (surcharge). Kitchenette. Refrigerator. Minibar. Coffee/tea maker. Bathrobes. Slippers. Complimentary toiletries. Hair dryer. Iron/ironing board. In-room (accommodates laptop). Window opens.
All rooms include Accessibility featuresDELUXE RM/1BA MAX 4
Deluxe Room - One Bathroom Max 4
All rooms include Accessibility featuresDELUXE RM/1BA MAX 4
Deluxe Room - One Bathroom Max 4
All rooms include Accessibility featuresDELUXE RM/1BA MX 2-4
Deluxe Room - One Bathroom Max 2-4
All rooms include Accessibility featuresDeluxe Suite - Non Refundable
1 queen bed or 2 double beds. Desk. In-room safe (accommodates laptop). In-room safe. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Kitchenette. Refrigerator. Coffee/tea maker. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresDeluxe suite
One queen bed. City or harbour views. Located on all floors of hotel wing or tower wing. 47 square metres. Lounge area with sofa bed, two armchairs and coffee table. Desk with telephone, lamp, and high-speed Internet access (surcharge). Flatscreen cable/satellite TV with pay movies and premium channels. Kitchenette with stove top, oven, tea/coffee kettle, and refrigerator with minibar. Guestrooms in tower wing have washing machine and dryer. Sliding door separates lounge from bedroom area. Bedside telephone and clock radio. Iron and ironing board. Laptop-size safe. Bathroom with separate tub and shower. Hair dryer. Bathrobes and slippers. Half of the guestrooms in the tower wing have balcony and outdoor furniture.
All rooms include Accessibility featuresSUPERIOR RM/1BA MX 2
Superior Room - One Bathroom Max 2
All rooms include Accessibility featuresSuperior Room
One queen or two single beds. Atrium, harbour, or city views. Located on all floors of hotel wing and tower wing. 34 square metres. Two armchairs and coffee table. Desk with lamp and high-speed Internet access (surcharge). Cable/satellite TV with pay movies and premium channels. Kitchenette with stove top, oven, tea/coffee kettle, and refrigerator with minibar. Guestrooms in tower wing have washing machine and dryer. Bedside telephone and clock radio. Iron and ironing board. Laptop-size safe. Bathroom with combination tub/shower. Hair dryer. Bathrobes and slippers.
All rooms include Accessibility featuresSuperior room - Non Refundable
1 king bed or 2 single beds. Desk. In-room safe (accommodates laptop). In-room safe. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Kitchenette. Refrigerator. Coffee/tea maker. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include Accessibility featuresCheck-in information
The hotel has two wings and two separate entrances and reception desks. Check-in location varies depending on where the guestroom is located.
Terms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at either check-in or check-out.
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Auckland CBD
On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the country’s major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.
see all hotels in Auckland CBDNearby Activities & Points of Interest
Less than 0.5 mile
- Sky Tower - 200 yards
- Auckland CBD - 400 yards
- Auckland Art Gallery - 500 yards
- New Zealand National Maritime Museum - 500 yards
- Auckland City Hall - 600 yards
- Aotea Square - 700 yards
- Albert Park - 700 yards
- Princes Wharf - 800 yards
- Victoria Park - 800 yards
0.5 - 1.0 mi
- University of Auckland - 900 yards
3.0+ mi
- Auckland Intl. Airport (AKL) - 11 miles
Reviews
Filter by:
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All (7)
- Recommended (7)
- Not recommended (0)
"Early Morning Check-in"
Reviewed by a Hotels.com guest on May 12, 2009
After my 14 hour flight, I arrived at this hotel in Auckland at 8:00 am. They said that I was far too early for check-in, but that they would be happy to accomodate me and let me check-in, anyway. The front desk said the spectacular, habor-view room I would enjoy wouldn't be available for another hour so they suggested I go to the roof-top pool while they sent breakfast up to me. They even provided space for me to quickly get a swimsuit from my luggage before they collected it to be delievered to my room. I then heard her call housekeeping and say that the room I was to move into was now #1 priority to get ready. Now that's what I call service.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Top Hotel"
Reviewed by N of Cork, Ireland on Dec 23, 2008
Very central, very pleasent staff and excellent value for money. Will be back for New year
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good Location"
Reviewed by a Hotels.com guest on Jun 5, 2008
Very nice hotel with execellent location.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Heritage Auckland"
Reviewed by a Hotels.com guest on Mar 28, 2008
Great Room for the money Excellent location within walking distance to waterfront and downtown shopping area, Sky Tower across street Good Service/ Great Breakfast Included!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 27, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Well located with good room and service"
Reviewed by R of Ipswich on Sep 22, 2008
Well located close to the Skytower and within a 5 minute walk (unfortunately uphill on the way in) of bus pickup points on Queen St for the airport link and free circular buses. The Superior double room was very well furnished with an unexpected sink/cooking area and crockery/cuttlery (but no bowls!) and the general service very good, we really enjoyed a meal in the hotels atmospheric restaurant but check the prices you are happy to pay first. Internet access relatively expensive but an Esquire coffee house with free wifi is just up the road near the Skytower. Got a reasonable weekend deal via hotel.com so was really good value for the money and I'd definitely stay there again.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews