Holiday Inn Exp Stes Carmel - Indianapolis

Hotel was nice overall. Lock was torn out of door and bath fixtures were loose from wall, however we did not have any difficulties. Staff provided hot chocolate, hot tea, and toothbrushes/paste.

Genuine Hotels.com guest review

Very disappointing

Genuine Hotels.com guest review

I would not stay again. The furnishings are worn. There was one staff person to deal with everything from check-in to maintenance. The "fitness center" was a joke. I would have moved but I had already paid

Genuine Hotels.com guest review

The stay was ok. The location of the hotel is easy enough, but I was irritated by what I thought was the entrance ended up being a dead end. The hotel desciption of my room stated a microwave and refridgerator, my room had neither. Other than that it was alright.

Genuine Hotels.com guest review

The only disappointing thing about our stay were the beds. Well, my bed. It was hard and lumpy! I couldn't believe it! The other bed was used by my daughter-in-law and her little boy, and they said they had a comfortable bed and very good night. Our room was directly across the hall from the elevator and the vending machines, but we didn't hear any […] noise all night. The breakfast was very good. Everything was fine except for my very, very uncomfortable bed. Read more

Genuine Expedia guest review

The room we were first given was facing Michigan Road and there was quite a bit of traffic noise. Also, even though the hotel is now smoke-free, this room had a bad smell like it had been a smoking room at one time. We asked for a different room on the back side which was better. The rooms were clean enough except for the toilets. The cleaning staff […] needs to learn to clean under the rim. Read more

Genuine Expedia guest review

The location was good. Beds were comfortable. Room was clean. Nothing special, but for the price and only using it for an overnight stay, it was fine. Have stayed at many country inn and suites and I loved them because they were very "homey" feeling. This one was not. The place was not sound proof by any means, but at night, everyone was quiet, so we […] were happy! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very good hotel. Staff went extra mile to serve us.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I thought it was kind of strange that I was charged the same price for rm 214 as for rm 211. My daughter was also locked out of her rm with an infant and she could not find the front desk person and the front desk would not answer her phone. This happened on 3rd shift.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very cozy, clean, affordable, and close to many conviences--highways, stores, and Indianapolis. The staff was very courteous and attentive.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Would return for a get away anytime

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was run down and we had several different issues. Noisy neighbors ran up and down the steps and hallways past 11 pm. Desk staff didn't know how to stop it. We had bedside lights that didn't work. We had to unplug the phone as we got repeated phone calls...and hangups between 10 and 11 pm.

Genuine Hotels.com guest review

Towels old and thin.

Genuine Hotels.com guest review

Thomas the front desk clerk went above and beyond during our stay - all hotel employees and there were two very kind women in charge of the breakfast. We had a great time and will come back!! Pool was ideal and the location was very convenient to places to eat and to downtown.

Genuine Hotels.com guest review

I had a very pleasant stay here. The hotel was nice, clean, and quiet - and a great value as well. I would only want to see improvement in the breakfast selections offered. Eggs were dry, very limited selection otherwise, and I don't like eating off of styrofoam plates with a plastic fork.

Genuine Expedia guest review

This is a very nice place to stay. I was able to hear the people above me walk and it kept me awake at times. The fire alarm went off at 3 am, but stuff happens!!! The last time I stayed at this same hotel, nothing happened. It was just a fluke. Breakfast is nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very happy with everyhting from room to staff and great breakfast in morning

Genuine Hotels.com guest review

At first appearance, the hotel looks quite nice. Once we entered our room, we realized that the hotel was less than satisfactory. The carpet was pulling up in the middle of the room. The carpet was VERY dirty...we couldn't walk around without shoes. The room was on the smaller side and the television had to be changed by walking up the unit to change […] the channel. The pool area was well kept and that was our main reason for going there in the first place. The negative to the pool was that the temperature of the water was a bit chilly and the hot tub was broken. There was a cup with hair in it next to the hot tub...like they had started to try to fix it, but left without cleaning up. Will not stay here again. The front desk staff were really friendly and helpful. Read more

Genuine Expedia guest review

Did not have a pull out couch or roll away for 5 guests. Did not have a refrigerator in the room.

Genuine Expedia guest review

Our room was on the first floor of the hotel. We had to call the front desk about 11 p.m. because of continued very loud noise on the floor above us; apparently the desk clerk took care of the problem because the noise stopped. We certainly appreciated their assistance!

Genuine Expedia guest review

hotel was pretty full and by 8am the hot water was scarce, but otherwise, a very pleasant getaway for us

Genuine Hotels.com guest review

Very happy with my experience at the hotel. It was very clean, the breakfast buffet was very good, and the staff were very courteous.

Genuine Expedia guest review

Great value. Everything very clean and working. Nice indoor pool and hot tub. Good hot breakfast.

Genuine Hotels.com guest review

Nice hotel with Quenn beds!!

Genuine Hotels.com guest review

Hotel parking is limited in front. Lighting in side parking lot was poor and side guest enterence door was out of order. First room we checked into was not cleanned at all. Second attemp successful. Room was clean and all items functioned. Needed an affordable room near Ortho Indy. Drive was only 7 minutes.

Genuine Hotels.com guest review

Easy access (close to the interstate, but not TOO close), clean, comfortable, helpful staff, nice indoor pool and spa, decent fitness room too.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Well maintained hotel convenient to the expressway. Pretty good value for the money.

Genuine Hotels.com guest review

Well, I booked it for it's location (north Indianapolis, IN), usually stay in this area when I travel through Indianapolis. Pool COLD, Hot Tub LUKE WARM, Breakfast go to DENNYS (south of I 465 1/2 mile or so), or someplace else. Lot's of nicer HOTELS south of I 465 on the same street as this one (Michigan Ave), about the same cost, and everything nicer. Web […] sight OK, and FREE. Beds OK, nothing to write home about. Many items in the HOTEL in need of CARE. Read more

Genuine Hotels.com guest review

I loved my stay. the htol staff were very courteous and helpful and the food was good and I got a lot of bang for the buck. I will continue to stay when this hotel is in the area I am needdingf accomodations. Great stay!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Right off highway 15 minutes north of race track. Safe and clean with local restaurants close by. Tough to beat for the Expedia price paid.

Genuine Expedia guest review

I saw very positive ratings of this hotel, so I booked it for a 3 night business trip. Although the room was large and clean, the hotel amenities/services were terrible. During my stay, here is what I found: broken ice machine broken soda machine poorly stocked snack machine broken spa tub in The Pool no A/C in The Fitness Center no fruit in the Breakfast […] the 1st day Read more

Genuine Hotels.com guest review

I expected a bit more from a Country Inn, which we've had good luck with in the past. I'm normally not at all a picky traveler, but this location was a bit disappointing. The pool was a main reason to choose this hotel, with a nine year-old son--but it was closed (totally drained of water). The vending machines wouldn't serve soda--you could get them […] from the front desk for 75 cents, warm. The front desk staff didn't have any idea how to get the TV/cable working in the room. Moreover, the neighborhood--the Pyramids area--is becoming a bit marginal, in my view. All in all, it was a not a disaster. The room was very nice and spotless. But the rest of the stay was disappointing, given our expectations for a Country Inn and Suites. Read more

Genuine Hotels.com guest review

Room was clean, pool area well kept, and staff friendly. Great experience!!

Genuine Expedia guest review

Found no fault with our stay

Genuine Hotels.com guest review

Our room was clean and very nice. The front desk clerk was very helpful - he was even able to accurately tell me the proper dress code of a very nice downtown Indy venue! The morning staff was very accomodating also, and the breakfast was very nice and well attended. We would definately stay there again if we were in the area.

Genuine Expedia guest review

Very nice hotel. Everything was excellent.

Genuine Hotels.com guest review

I-4675 for easy access. The room was a good size for 4 people. The staff was helpful and the price was excellent. We would stay again.

Genuine Hotels.com guest review