"Don't stay there!!!"
The hotel is very old and has nothing to do with the pictures that are advertised online. The room was dirty and the carpet has a strong odor of urine. I don't recommend that place to anyone. It's also far from the beach and restaurants. You most definitely need a car to go around.Genuine Expedia guest review
"2hr check in unnecessary stress"
Couldn't find check in area--no signs whatsoever when we found it given bad keys had to find it again. Took 2 hours--seriously it was stupid and unnecessary. Put up signs. Childcare place called me back the day we left (3vm messages later) thanks for nothing. Lousy service there too. People at resort and town overall act like they are doing you a favor […] if they sell you something. I will not go back to sandestin ever. On the positive side the room in Luau tower 1 was clean and spacious. 5 min walk to beach. No balcony really, you couldn't put a chair there just open the door and see parking lot. Beach was clean and crowded. Other guests very friendly overall. Nice swimming pool. Read moreGenuine Hotels.com guest review
"Beautiful and tons to do!"
It was magical!Genuine Hotels.com guest review
Very good for that price my only issue is the fee for the cleaning.Genuine Hotels.com guest review
Quick trip. Really just needed place to sleep. The whole place is beautiful. Got the cheapest room in the place. Older, but perfectly serviceable for my needs this trip. I've stayed before. Pay alittle more and you get alittle more.Genuine Hotels.com guest review
Great quiet resort for families. Lots of amenities on site. Clean rooms. Lots to do and see around the area.Genuine Expedia guest review
Good location and very clean. Didn't like all the extra charges for everything. Wanted to use the bikes with my son right before closing time and instead of allowing me to pay for half an hour of bike usage I was told that I would have to pay for four hours.Genuine Hotels.com guest review
We booked a 2 room villa. After paying thru hotels.com com the check-in lady told me it would be another $140 for taxes & cleaning fee. I asked for another room that would not be so expensive since I already paid thru hotels. She put us in a 1 room that opened to a parking lot. Got back in my car again and drove across the street to the office. I said […] you must be joking. She finally put us in a room across the hall which was bay front. That only cost an an exta $28 in taxes. (better check my credit card thou). Room was clean but, the microwave was missing the glass so we had to balance our cups in the center. Coffee maker was a little tricky - made a cup after 7 attempts. While be frustrated about the coffee maker, went down the hall were I saw a man cleaning up a coffee service table. He asked which group I was in. What, I'm not. He said no coffee for you today! Rather rude . The nicest person was the gate guard, he a least waves to you. My father thought from a 2 bdrm villa to a single room wasn't a good swap. Read moreGenuine Hotels.com guest review
"The environment was fantastic"
The whole complex was very nice setting but the room and staff was far below.Genuine Expedia guest review
"Nice hotel by the bay"
Quite place with excellent service . Golf course wraped around the hotel makes it very convenient to playGenuine Expedia guest review
We do not recommend the hotel for a family. The room is too small. There is a fridge, microwave, toaster and the dishes but no table or space to eat on! The housekeeping does not do the dishes and we had to do it in the bathroom sink. It is not easy to drive inside the resort upon arrival. After 2 or 3 days you get used but we could not find the check […] in counter which stays in a different building almost 1 mile away from where we stayed. The cable TV is not good either. Overall I strongly recommend Destin but we will never come back to this hotel. It is too expensive for what they offer. Read moreGenuine Hotels.com guest review
Simply amazing, everything was perfect, great room, great view, great food and great property.Genuine Hotels.com guest review
"Happy Texan in Destin"
Just loved the beautiful resort. Not enough time to see it all but was pleased with what I did. Will be returning back that's for sure. Had a great time at the warf that was just a walk away from my room and the beach access was wonderful. So pleased.Genuine Expedia guest review
"Very Out Dated"
We stayed at the "LeCiel" part of the resort. The room was too small and very much outdated. The place really needs an over haul. They have 3 pools in different locations. The pools are very ordinary and small to accommodate a large amount of guests. The resort has an area full of restaurants which are a bit expensive. It's better to drive outside the […] entire resort and go somewhere else to eat. Read moreGenuine Hotels.com guest review
It has a beautiful ocean view, relax, and enjoy the sunset.Genuine Hotels.com guest review
I would never recommend this hotel. The rooms were dark and dingy with a musty smell. We were on the ground floor and were not able to use our outside patio area due to the constant water than dripped down from above, leaving the whole area with standing water. Only had one lightbulb in the bathroom (out of three), that was never replaced during our […] six day stay. The only good thing I can say is that the hotel staff around the building always said hello and smiled. Read moreGenuine Expedia guest review
"All encompassing resort for all ages"
Very easy to get around once we understood the area and what all the offerings were...a nice veriety of activities and easy to access for beach or the bay. It was pleasant, quiet, and a nice accommodations for the value.Genuine Expedia guest review
"Toilet stopped working had to go downstairs to use"
Toilet stopped working had to go downstairs to use bathroom each dayGenuine Expedia guest review
"Beware of extra cost"
The resort was wonderful. The price you pay on Expedia does not include the additional $109.00 the resort is going to charge you for $75.00 cleaning fee, $25.00 resort fee and additional tax stuff. If I were going to stay for a week the additional cost would have been worth it. Make sure you read the fine print on ANY resort you are thinking about booking […] at. Read moreGenuine Expedia guest review
"Hospitality Replaced With Mold"
The level of hospitality upon checking in was miserable. I was charged a ridiculous cleaning fee and "resort fees" for a one night stay. My room was not ready so I was left waiting for a phone call from house keeping to inform me when my room was ready. That phone call never came. I returned to the front desk and was given a different room which left […] me wondering why I wasn't just given a clean room to begin with. Again, the low level of hospitality in the hospitality industry must be higher than this, that seems like common sense to me. The explanation from the staff was exasperating and left me wondering "What the heck did they just say?" Once we made it to our room things seemed to be getting better until we left the room for some of the resort activities and we again experienced a pitiful display of hospitality. Resort staff were very disinterested and uninvolved. As we approached an activity for our young sons that required money, we were waited on by a staff person who was eating spicy chicken wings and she reached for our payment with sauce on her hands. There was nothing professional about our experience with the resort activities. When we returned to our room, our family was getting bed time showers only to find black and pink mold in the shower. So where is the cleaning fee being used because it sure wasn't used to clean our room! There was an attempt to call the front desk earlier for a separate issue to no avail, the phone just rang. Read moreGenuine Expedia guest review
"Great hotel, near the beach."
Very happy with our stay. Near the beach. The property had a lot of things to do. Would stay again.Genuine Expedia guest review
"HIDDEN CHARGES TROUBLING"
We checked in to the Sandestin and were told an extra fee was required for use of the facilities in addition to our booked room expense. We were allowed to change rooms to a gulf view vs. a parking lot view. No continental breakfast. Staff was helpful when we needed assistance. If you are golfer the course appears to be a nice one along the waters […] edge. Read moreGenuine Expedia guest review
Had a good time. Will go back.Genuine Hotels.com guest review
overall nice experience. A bit pricey for mid-August...Genuine Expedia guest review
"not what was on the pictures."
we saw this beautiful hotel on the website right next to the beach so little that we know was like 1 mile away from the beach in a beautiful resort but the hotel was awful on the corner of the resort not close to the beach at all you had to get in your car and drive to get to the beach and then you have to walk a little ways still. the pool at our hotel […] was nasty it had q-tip and bandaids on the floor, the pool was also cloudy. the atmosphere was really dead. not coming back to this Hotel. Read moreGenuine Hotels.com guest review
Our 2 bedroom condo was beautiful. The beds were super comfy and Harbor point was centrally located. I brought my girls for a weekend of shopping and we had a wonderful time. I have stayed at Sandestin many times over the years at several of their complexes and I have never been disappointed....I highly reccomend!Genuine Hotels.com guest review
Great for kids! We never left the resort. We had access to the beach, pools, dining and shopping all on the resort. There is something different for the kids every evening...free! And free is good. The sky surfing show was wonderful and the kids love the playgrounds found all over the resort.Genuine Hotels.com guest review
"A very large community"
Hotels.com does not give the correct highway name as the address that the surly telephone staff use, so finding the place was a challenge. Dated one bedroom condo with a very old bed. Lovely grounds with families on vacation and turn-away parking lots for the Village Shops and restaurants at night. Probably a nice place to take the little ones for a […] week or two but not set up for one night business travel. Read moreGenuine Hotels.com guest review
"Great, beautiful resort"
Great place. Bit pricey for the overall condition as it clearly needs to be updated to a more modern facility.Genuine Hotels.com guest review
Property was very nice and offered many amenities. Great location. However, overall staff was not very pleasant.Genuine Hotels.com guest review
Started out quite confused due to hotel staff not explaining the shuttle service completely. After a few hours we finally figured out the shuttle service/stops we finally made it to the Village for shopping. However, there isn't much shopping onsite. Spoke with a local in the parking lot and she directed us to the shopping malls down the road. Came […] back to Sandestin and cleaned up for dinner. Ate in the Village and had a very nice meal at the Mexican restaurant Azul. Missed the concert in the village since we were eating at the point. Left the next morning after having breakfast at the Another Broken Egg, which was fantastic! After spending $250, (there being a hidden $29 resort fee?) Next time we will consider renting a hotel room or a private condo. Room was ok, no fitted sheet on beds, just 2 flat sheets which the bottom one doesn't stay put, and waiting on the shuttle was very time consuming. Very "family" oriented. Read moreGenuine Expedia guest review
"Very nice and clean"
We stayed here in August 2014. I booked this hotel on line and I was a little worried how it is going to be since there were no pictures of the rooms on the website. There were some very bad reviews also and some very good ones. To my surprise this hotel exceeded my expectations. The room was so beautiful with a balcony with a very nice view. We stayed […] at LeCeil. It has a nice big size outdoor pool. Very quiet and relaxing. There were no staff at the building where we stayed but that was not an issue. We called the desk at the main office and they were very prompt and helpful answering our questions. The resort is huge and and I can't make any comments about the activities since we didin't use any of them. Overall it is a nice place to stay in Destin. There were no hidden charges for us and we had housekeeping service!! Read moreGenuine Expedia guest review
Awesome!!! I would stay there again. Very clean and comfortable.Genuine Expedia guest review
"not bad but too far from beach"
Expedia put us in the smallest room! I selected 4 stars surprise hotel, boy it was a mistake!Genuine Expedia guest review
"Great location, but maintenance is required."
The location, beach and pool were great. The room was also comfortable, but I've never seen a rental condo that had so much unrepaired damage. It wasn't like there were holes in the walls, but almost EVERYTHING that was an "amenity" was broken in some way. The coffeemaker had a broken lid on the carafe - so it was unusable, the wooden dish drying rack […] was completely destroyed (yet still available under the sink???), the toilet paper holder on the wall in bathroom #2 was falling off the wall, almost every cabinet door in the kitchen was in such bad shape that it was either falling (or soon to be falling) off the hinge. Dresser drawers were also broken - found the ball bearings for the rollers in the bottom of the drawers. Carpets in the main hall desperately need to be cleaned. The owner obviously either doesn't know his/her condo is in this shape, or doesn't care. For the rates they charge per night, I expect much higher quality. But, if you are just interested in making a sandwich and having a place to sleep after hitting the beach - it will do. It gets a solid 5 out of 10. Most 3-star hotels are in much better shape. It would have also been nice to know that there was no cleaning service with our stay. We had to ask the building management on day 3 if anyone was coming to clean. They said, no. Not included. Read moreGenuine Hotels.com guest review
"great vacation rental"
I would tell everyone to stay here.Genuine Hotels.com guest review
"A great time!"
We had a great time! We will definitely go back.Genuine Hotels.com guest review
Had a fun get away weekend. Played golf, ate some good food. Beach was near by and enjoyable.Genuine Expedia guest review
"close to the beaches and outlets"
Overall we all had a great time. My room was suppose to have WiFi according to the website, but we didn't. Also I thought we was suppose to have a view of the village, but our only view was trees. While in the pool one morning the staff was cutting down trees around the pool. Other than that no complaints. We will be returning one day.Genuine Hotels.com guest review
"Better than expected for the price."
Wanted to do a last minute beach trip before school started back and this worked out great. The facilities were better than expected.Genuine Expedia guest review
WE really enjoyed our stay. The facility was nice and the overall experience was very good. We would stay there again.Genuine Hotels.com guest review
Everything went smooth and as expected. Staff was friendly and helpful, hotel was overall clean and well kept. Not just another hotel, this is a 2400 acre complex with bike riding, golf, tennis, swimming(pools and beach on the gulf). Has its own village with restaurants, shops, rock climbing, zip line, etc. Will likely go back.Genuine Expedia guest review
"inconvient for non-walkers"
It was always a challenge to find parking place in underground parking at Bahia area.Genuine Hotels.com guest review
My boyfriend and I booked this room last minute. Something I will never ever do again. Upon arrival we checked in at the Grand San Destin which was beautiful. The girl that checked us in gave us our house info only to find out she made a mistake. We had to drive all the way back just to get the right keys. When we finally made it to the house and went […] it we found out that it was very old and out dated! The tub wasn't clean or the living room! The kitchen had been updated but every thing else was horrible! A twin bed was broken in the second room. We shortened our trip after barely getting rest from the poorly maintained house Read moreGenuine Hotels.com guest review
Hotel grounds were beautiful!!! When booking hotel pay attention to if you are booking bayside or beach side. Hotel is about 8-10 miles from a lot of the restaurants. The resort is huge and we found their is a lot to do there!!! We would def stay here again!!!!Genuine Hotels.com guest review
We stayed in the Pilot House and it was amazing!!! The room was huge and had plenty of space to move around. The amenities offered were fantastic. Our kids loved the pool and all of the events at the Baytown Warf. We hated to leave and will definitely be back next year!! A few tips for travelers: Bring some extra laundry detergent as service is not […] provided everyday and it was nice to have fresh towels and swimsuits each day. Our unit had a laundry room. We did end up paying an additional $177 (4 nights) at check in time for resort fees and cleaning fee, but with everything right there it was well worth it. Next time we will probably rent a golf cart it seemed like a pretty cool way to get around the property. Read moreGenuine Hotels.com guest review
"Nice hotel; great value"
After a bit of confusion with where to check in (face it, this place is HUGE) we were given a room at the Grand Sandestin with a massive balcony overlooking a courtyard and facing the bay. I was a little nervous when I walked in initially and saw what seemed to be a typical Florida time share service desk just set off from the front desk but I was wrong […] as they sell real estate on the resort to some well-to-do retirees. So no one ever came up to ask us to take a "quick" 90 minute tour of the property which allowed us to simply enjoy our vacation. The service was as good as it had to be nothing more. We were greeted by smiles from the staff and a standard good morning, afternoon, evening. The only issue we had was when someone from the hotel knocked on our door on our second day to ask when we were going to check out that day. Since they had the wrong room in the first place It just seemed kinda pushy. Everything we wanted to do was on their property. We never had to go back to our car to leave until we left to head home. Overall it was a wonderful place and I will go back as soon as we can. Read moreGenuine Hotels.com guest review
The grand has a good location and the landscaping is beautiful. Wish we stayed longer.Genuine Hotels.com guest review
Great townhouse-3 bedroom, 3 bath- across street from the pool. Sort distance to the beach. All the amenities that were included were great. Lots to do for everyone!Genuine Hotels.com guest review
"Last minute get away."
Great value. Very accommodating staff. Hotel is a shuttle or car ride to the beach but that's not a huge deal for us because we enjoy walking to the village in the evening for dinner, fireworks, fishing etc. Wonderful place to stay for families. Tons of activities for kids.Genuine Expedia guest review
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