"Could have been better"
The hotel is in inside the Sandestin Resort, which has other hotels, private homes, condos. The entire resort is gated, and you have to pass through security each time you come inside. There is a lot going on inside the resort that is worth seeing. The hotel I actually stayed felt like an older building inside the resort. One side of the hotel faces […] a bay, which would be a nice view, and the other side ( where I was ) faces a golf course. You do not have breakfast included at this hotel. I would be ok with everything else except that my room had an unpleasant smell. The cabinets, the carpet..it all smelled old and took away the joy of being at the place, particularly considering how much you pay, plus resort fees. Read moreGenuine Expedia guest review
The hotel was like going to disney very clean ad lits of security and its own little city!Genuine Expedia guest review
"Nice location but dirty room"
Room was dirty! Smelt like smoke and you couldn't walk barefoot on the carpet w/o feet turning black! Gross!Genuine Expedia guest review
"dirty room, beautiful resort"
The resort was beautiful just like the pictures. The layout of the condo was perfect with a nice view. I was a little disappointed that some of the summer amenities were shut down in early August but no big deal. The condo cleanliness was not what I would have expected from this type of resort though. The place was dusty and both the dressers had trash […] behind them. There was a half eaten snack behind the couch. There was mouse bait under the kitchen sinks and on the laundry room floor. The worst part was when I got a baking pan out from under the stove to bake my kids a pizza and it was soiled with mouse poop. I feel like I spent too much money on the place for the shape that the room was in. Read moreGenuine Expedia guest review
We didn't get the room we purchase a queen size bed. We received 2 small beds. The patio needed painting .Genuine Expedia guest review
Front staff has "couldn't care less" attitude. Unprofessional.Genuine Expedia guest review
We had an amazing timeGenuine Hotels.com guest review
"WHAT MORE COULD ONE WANT"
OUR WEEKEND STAY AT SANDESTIN GOLF AND BEACH RESORT WAS EXCELLENT. IT WAS OUR SECOND TIME TO STAY AND BOTH TIMES COULD NOT HAVE BEEN BETTER. WE WERE WITHIN WALKING DISTANCE TO BAYTOWNE WHARF VILLAGE AND THE VIEW FROM OUR BALCONY OVERLOOKING THE GOLF COURSE AND THE BEAUTIFUL LANDSCAPING WAS AWESOME. THIS RESORT HAS EVERYTHING A GUEST COULD WANT FOR A […] WONDERFUL STAY. WE HIGHLY RECOMMEND THIS RESORT IN THE DESTIN AREA. Read moreGenuine Expedia guest review
"August 2013 Visit"
My wife & I were in Destin for the weekend. I would give this hotel 3 stars. It is an adequate but not great place to stay. Here were our thoughts on pros and cons: Pros: Wonderful views from the pool - you are looking directly out over the bay. Dolphin watching and sunset were nice. Location - certainly in the heart of SanDestin. Easy access to 30A […] and Destin. Broken Egg Cafe is adjacent to the pool (always a good spot for breakfast/brunch/lunch) On-site golf available Cons: While the lobby is nice, the rooms seem dated and our room was rather musty. We had a bad pool experience (see below) Overall facilities need a facelift Resort Fees added approx $70 to our real price Very, very, small balconies (and one of our two balcony chairs was broken) Bad pool experience: While at the pool, a lady came out with her circa 1980's boom box. Plugged it in and blasted her music (a terrible country mix). Was very surprised that was allowed. Fortunately, it was about the time we were leaving the pool so our own impact was somewhat limited, but come on! Read moreGenuine Expedia guest review
"DID NOT GET WHAT WE RESERVED"
We made our reservations over 40 days ahead, 1 King /2 adults....We arrived 30 minutes PRIOR to check in and was given a Queen that was stuffed into a tiny bedroom and the bath was barely large enough for 1 person! When we re-instated we had reserved a KING (in a nice condo) we were told... 'it's first come first serve' and blown off! Also, there was […] not any room to relax in the entire condo! The couch & chairs were very very small. And as mentioned, we reserved way ahead of arrival and even checked in ahead of their check in time. We HAVE to have a King due to health issues and this was the most uncomfortable trip we've ever been on! Never stay at the Sandestin again. We are exhausted. Read moreGenuine Expedia guest review
We really enjoyed our stay at the resort. Although our facility was not directly on the beach, the resort offers a shuttle that transports you where ever you want to go on the campus. You really wouldn't have to leave the property if you didn't want to.... The resort has everything! Restaurants, shopping, biking, kayaks, nightclubs, fitness center, […] spa, etc. We hope to visit again soon! Read moreGenuine Expedia guest review
The best, it was the most wonderful experience, the place, the staff, and especially the resort manager, who went out of his way to accommodate us. We are extremely satisfied and will definitely recommend to friends and family.Genuine Hotels.com guest review
"pretty good stay"
destin does not have the best options for luxury stay but this place was pretty nice and convenient but you will need a car or at least be ok with riding the tram everywhere! even to place that are "on" this resort. we would stay here again.Genuine Hotels.com guest review
"Much more than we expected!"
Wow, we were thrilled with the hotel staff, the hotel grounds and room. The pool at the Grand Sandestin was wonderful. We will remember this vacation always.Genuine Expedia guest review
"Convinient, accommodating, beautiful, comfortAble!"
What a pleasant surprise. Professional Staff, ammenities everywhere, comfortable , fun , beautiful.... Perfect vacation !!!Genuine Expedia guest review
"Great property and location!!"
I stayed at this resort before but it was the first time I've stayed at the Luau (tower 2). My condo was great. Originally my view wasn't great, so I called and they moved me to another room with a better view. I absolutely love this resort. Everything was great. What I love about this resort is everything you may want to do is on the grounds...beach, […] great pools, water sports, biking, golf, tennis, dining, shopping, spa, etc. Read moreGenuine Hotels.com guest review
"Old and expensive Resort"
Very expensive and old for the cost of the hotel plus the was an added resort fee that was required.Genuine Expedia guest review
"great for golf but too far from the beach"
started out on the south part of the property where the golf course is located, then asked to be moved to the north side closer to the beach. had to park in a garage, enter one condo complex and go to the ground level on that elevator then walk across to the condo complex we were staying in, get on the elevator and go to the 9th floor. felt like I was […] going through a maze! Read moreGenuine Expedia guest review
"Short walk to beach or shuttle to places in resort"
Really enjoyed our stay.Genuine Hotels.com guest review
"Beautiful Place to Stay"
Great resort. The bay side has a lot to do and there are trams to the beach if you like. This is a condo style resort so housekeeping is limited and no room service but the place is beautiful. They will also charge you a resort fee upon arrival but it is all worth it as we are already planning our next stay.Genuine Hotels.com guest review
"Very nice condo! clean and cozy."
Would stay at this resort again. Staff is friendly and resort is very quiteGenuine Expedia guest review
Nice hotel overlooking bay. Housekeeping could have been a little more diligent.Genuine Expedia guest review
It was great! Access to so any pools, the beach, movies and shopping on property was awesome. We stayed at Le Ceil on the bayside and it was perfect. The property needed more daily presence at the pool to help police some of the kids.Genuine Hotels.com guest review
"The Lecil Hotel"
The Hotel needs to be up dated an grounds an pool areas need to be better maintenances.The front needs flowers an nice up keep.Genuine Hotels.com guest review
"Nice hotel close to te beach"
Just awesome memories!!! Great location excellent resort loveGenuine Expedia guest review
"Nice Condos and Awesome Beach"
The condos themselves are great, once you are on the premises you can get around with the shuttle service which is offered to the guests. This helps if you are across the street from the beach. The "boardwalk" area with all the eateries is a nice touch. The food was great. And if you have kids this is the place to be, plenty to see and do.Genuine Expedia guest review
"Not what we expected"
Thought by what we reviewed on line that we would be staying in a room by the water. Could not see water from the room. Arrived at resort to find out we would be charged for towels daily on top of what we had already paid to stay at resort and an additional fee for cleaning of the room. Shuttled to the beach to rest and relax, went to set in a chair […] with an umbrella with the resort name on it and was told I would have to rent it for $45 a day for one chair and umbrella, there was me and my wife. Went to eat at a local restaurant and notice again we were charged a resort fee on bill. If it didn't feel like they were charging us for everything we did it would have been a great time for us. Read moreGenuine Expedia guest review
"Beautiful resort near golf, the gulf and amenities"
My family and I spent a wonderful week on the Gulf of Mexico at Sandestin Golf and Beach Resort. Being near the ocean is great however that was one quarter of the experience. We are athletes and were impressed with the bike and running trails which winds through the resort from Bay to Gulf. The restaurants around the resort were a diner's paradise. […] Finally, roominess of the villa was as if we were at home on the road. Read moreGenuine Expedia guest review
For the price and location, this was a pretty good place to stay. Not your top of the line condo, but perfect for a couple of days.Genuine Expedia guest review
What a great townhome, with the lake just behind our livingroom. We loved that we had our own grill and great space. We love Sandestin, this is our second time vacationing here and everyone is always nice. Were looking foward to coming back.Genuine Expedia guest review
"Wonderful Beach View"
Room was a great surprise. Very clean and great viewGenuine Expedia guest review
"Old bayside building"
This hotel was not popping! Ice machine on our floor(2nd) never had ice! The building is old and even with the updates is not real nice. Housekeeping never gave us clean cups for water or coffee. Staff at front desk in building served no purpose accept to watch guests come and go which is a waste of salary in my opinion, Main lobby could monitor that […] with onsight camera. My back and shoulders were sore from matress. Would not stay at Le Ciel again! Too far from activities!! Read moreGenuine Expedia guest review
We were originally put in a property in ths back of resort. It was not very nice to be honest. Moved to Luau 2nd night and wow what a differance.Genuine Hotels.com guest review
"Not what I expected"
Thought that I would be staying on the beach, picture was miss leading. Besides that the resort was great, tram took you to the beach and anywhere else on the resort, no need to drive. Hotel was not what I expected, LeCiel was suppose to be updated, didn't seem that way. But over all I would stay at the resort but at a different hotel.Genuine Expedia guest review
Huge resort with excellent amenities. Tram service which takes you to different places like a movie theater.Genuine Expedia guest review
I booked Ciel, but when I got there wasn't any close of the beach or the facilities, the staff was nice to change me to another side of the resort where everything happens, tennis, stores, restaurants. ... but I pay for it! Wasn't cheap, but I still was happy they was able to do it even when I look on the internet it was soldout. If you are going to […] play tennis there, call in advance and reserve your spot. Almost impossible to get in without advance reservation. But I b enjoy this resort and it is the 3rd time I stay there. Read moreGenuine Expedia guest review
"Nice hotel and very close to the beach."
Had a great time. There was a small mix up in the accommodation size but the staff was able to work it out. Facilities were great, beautiful pool and spa area.Genuine Expedia guest review
"nice hotel near the beach and with tennis courts"
we chose to come here because of the white sand beach, tennis courts, and biking. it was trully relaxing. hope we spent more time.Genuine Expedia guest review
It was nice but wanted to be closer to the beach. Room had bad view of area.Genuine Hotels.com guest review
Checked in early, was told that the room would be ready soon. Seven hours later we were given an unacceptable two room condo. One hour later, with help from the manager, we were given a house. Only he made it happen, but no excuse for a lost day on vacation.Genuine Expedia guest review
Great room, thanks.Genuine Hotels.com guest review
"We did not get the rolling bed."
The room was clean specially the bathroom. We requested a rolling bed, they had none. Staff was just okey, they seem not to care.Genuine Expedia guest review
"not for overnight"
It turned out we had a small cabin, it was suitable for a weeks stay but for an overnight visit the access to the water and the other facilities was poor because we did not have a bicycle. Cabin was older but clean and everything worked.Genuine Hotels.com guest review
Shuttle always full; long wait; ridiculous price on drinks! $18 for two!Genuine Expedia guest review
The room was not ready when we checked in and we had to wait about 40 mins before the room was ready. Most hotels have choices for 2 queen or 1 king for double occupancy. But here at the Pilot House, they had only one queen bed. With the bed, table and other stuffs in the room, there was hardly enough space for us to walk around. Overall I would say […] it was a below average stay in the room. Other than the room, the resort is really good. Read moreGenuine Expedia guest review
Great resortGenuine Hotels.com guest review
"Condo with good facilities, walking distance to re"
Only negative was the previously undisclosed Resort Fee. Having said that, we did take advantage of the bike and kayak rentals.Genuine Expedia guest review
"Very Nice Place"
We truly enjoyed staying here. The room was very nice and the balcony with the view was perfect. First time staying in the West Winds Tower, but would definitely try to get a room there again.Genuine Hotels.com guest review
My family and I recently stayed at this resort because it was recommended by a friend. We were only spending 2 nights in Destin before continuing our travels to Orlando. We decided to stay at a value resort in Orlando and spend a bit more on the resort Sandestin. The resort itself was beautiful! But the room we stayed in was very disappointing. I booked […] our room on expedia for the Pilot House. Our entire floor and room smelled of smoke, the rooms were tiny with very little walking room, and the entire building was old and run down. The parking garage for our building was apparently a very busy one and they could not guarantee we would always have a spot to park if we left. When we went to the Sandestin guests beach, where you could reserve 2 chairs for $40!!!! The Baytowne play visit was very nice, but again you had to pay extra to do everything!!! Just an overall very disappointing experience :( Read moreGenuine Expedia guest review
Charged extra $99.00 at check-in. Very crowded. Long waits for shuttles. Beach packed with loud music and conflict between guests. Very pretty and clean.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )