"Good family activities"
Very nice resort with lots to do for family. Nice rate at a condo style golf and tennis resort with beach access.Genuine Hotels.com guest review
We stayed in the Village in a Studio and everything was right at our door. Loved all the restaurants and night life!! Our beds were so comfy and the maid service was fantastic!! You never have to leave the resort if you don't need to. We drove over to the beach side and it was sooo nice!! You don't have to take the shuttle if you don't want to. Your […] key card works for everything!! 5 star resort!!! Read moreGenuine Hotels.com guest review
My visit was short but my overall impression of this place is the same as my impression of Destin...too crowded! It is a major chore going anywhere and the Le Ciel building is a good 2 miles across the property from the main hotel, wharf and marina areas. I didn't see any shuttle stop at the hotel either. I did not use the Le Ciel pool area, but it […] looked ok. I was a little disappointed that I had to wait several hours for my room to be ready when I pointed out that my daughter was not feeling well, I understand that it takes time to clean rooms, but instead of locking me into one room and waiting until this room was ready, I was thinking customer service would dictate the first available room? Read moreGenuine Hotels.com guest review
Stayed in a two bedroom condo at the Players Club. Clean and spacious condo, with a speculator view of the golf course and the bay.Genuine Hotels.com guest review
Overall, it was a pleasant stay. The location of the condominium was convenient since it was a short walk to the beach. There were some miscommunication about the wifi and resort fees but hotels.com addressed the issues.Genuine Hotels.com guest review
Only problem was air conditioner froze over and condo got up to 93 degrees. BUT response time was awesome and when we had gotten back from dinner condo had cooled down. Great accommodations. Wish we had stayed longer!! We are going back next year!Genuine Hotels.com guest review
This place has its own city. We were in le ceil. There was no one working the front desk, no hot tub on our location, and the tiki bar was not open. Our was kind of a hassle to drive everywhere to use the amenities. Gorgeous and quiet place. No music at pools. Very calm. The rooms were beautifully decorated. Wish everything would have been closer. Overall […] good stay. Read moreGenuine Hotels.com guest review
"Lots of activities within walking distance."
Very nice. Just need more parking for influx of people attending events at night.Genuine Hotels.com guest review
Overnight trip with my mother to go shopping in Destin. Stayed in Luau 1 in a studio like condo. Pros: Location was beach side and very nice. Room was perfect size and very clean. Had a mini kitchenette with all the essentials. Bed was very comfortable. It was very quiet too. View of the gulf and pool was fantastic! Great location to all shopping and […] sight seeing. Cons: Limited parking, had to park across the street in a grassy area that night due to not enough designated parking spots. Checking in was a little confusing because you had to check in at a completely different location. They gave us good directions though, so it wasn't a problem. Will definitely be staying there again. Read moreGenuine Hotels.com guest review
"Another Great Trip To Sandestin"
We had a great time on our latest trip to Sandestin. The property is beautiful and we thoroughly enjoyed our stay. The only issue we had was one of connectivity. There was WIFI in our condo, but the owners did not leave password and the front desk did not have it. Not a huge issue while on vacation, but the mobile coverage was slow to look up things […] to do. We have not had this issue before, and will definitely be back. Read moreGenuine Hotels.com guest review
"Vacation July 2014"
Overall the stay was fantastic, the property was impeccable. The Sandestin Resort has many building / hotels to care for. The LeCiel was where we stayed, it definitely was the property that was the least cared for (although very nice) there was not any attendant at the front desk which seemed odd given there was a front desk area. There was one security […] guard that was very rude and sent me on a wild goose chase to get hotel permission to use the pool across hwy 98 ( The Elephant Walk pool ) even though I had my car tag and my room key in my car, after I had to stand in line for about 30 minuets while the desk clerk checked in several people. All she said to me was to tell the security guard it was fine with her to use the pool, I had all my credentials showing I was a guest of the Sandestin Resort. So I had about 45 minuets of a run around to use the pool that was closet to the beach it was very frustrating and upsetting. Overall the resort was lovely and would recommend it to anyone who was looking to go to the Sandestin area. Read moreGenuine Hotels.com guest review
"Luau 1: a great location"
We were generally happy with our stay. The resort is beautiful and the beach awesome. There were shortcomings, however. The gentleman at the check-in desk ignored us for several minutes although he was not helping others. He then checked us in but gave us no information about housekeeping (there would be none) or special wrist bands to allow us to swim […] in the pool 100 feet from our door (brought to our room efficiently the next day). The room was great but the overhead fan in the living room did not work. We needed a broom but there was no information about the location of this equipment and no introduction to the amenities in our room, directions what to do with trash, etc. Read moreGenuine Hotels.com guest review
"conveniently located and nice grounds"
The gate guard sent us to the wrong location to get our keys (timeshare vs. Grand Destin) and when we finally did arrive at the right location (45 mins later) the gal at the front desk sent us (again) to the wrong area. Our condo was located in Magnolia near the front gate. She sent us to a Magnolia Bay. Since the resort ground is so big that there […] should be s some type of escort service that take people to their area after checking in. Read moreGenuine Hotels.com guest review
"This place is awesome!"
This place was very nice and HUGE!Genuine Hotels.com guest review
I paid for a king bed with a kitchen. I got to double standard room with no kitchen. I paid to much for what I got. Check in was a nightmare. Restaurants were not good and service was even worse. When you go on vacation I think you expect more. I'm very disappointed and would not stay again.Genuine Hotels.com guest review
Sandestin is great because everything is on one prpoerty however we stayed at several properties over the years and they are all the same very over priced and not well maintained for the rates this last trip was at the town homes in the Harbor the units are individually owned some have wifi some dont the best property in Sandestin is the Grand but it […] is very over priced you will be better off renting a house along 30a it will be cheaper cleaner and have better views Read moreGenuine Hotels.com guest review
"so so expected a lot more"
Really expected more. quality of service.... lol there was no service. not even a bag carrier with wheels to use. No ice in ice machine for 3 days plus only one on the second floor. No wifi. No parking on 1st floor. mtc so carry bags even further. All this and I was obviously on crutches and needed assistance due to knee replacement. Overall rating […] poor. Read moreGenuine Hotels.com guest review
"Beautiful resort, friendly and hospitable staff"
I would recommend this resort to families, couples, special events, and retirees. It has something for everyone.Genuine Hotels.com guest review
You literally don't have to leave this resort.. Loved itGenuine Hotels.com guest review
Beautiful place. Lots to do. We only didn't like the carpets in rooms at a beach set up . The shuttle service in the evening was also an issue. One blond lady drove the shuttle holding a radio, a phone and sometimes had no hands on wheel:)Genuine Hotels.com guest review
It was great.Genuine Hotels.com guest review
"The resort is very nice"
Would have loved to play golf but time did not permit it. Checking in was a little of a challenge, the part of the hotel we were staying in did not have a check in, had to go to the Grand hotel to check in and then travel back to our hotel. We had a great view and the next morning went to Another broken egg for breakfast.Genuine Hotels.com guest review
We really enjoyed the resort and it's amenitys. The beach was awesome. The hotel was clean. Would definately return to this resort. The wharf was fun and definately kid friendly.Genuine Hotels.com guest review
"Older small room - Nice golf grounds"
Photos of 'hotel' show modern furniture, etc.. which existed in the lobby area but rooms were much older and less than expected from photos. King size bed requested not available, ended up with two old full size beds in tiny 'suite'. Not 'true hotel' as check in desk was about a mile away and no 'room service' type amenities appeared to exist. Older […] gym/facilities, moderate pool, but very nice and huge golf/property grounds with shuttle available. Highly suggest staying on South side by beach than bay. Read moreGenuine Hotels.com guest review
"Lack of Direction"
The resort was great, but two things really bothered me. First, you get a price on Hotels.com, but when you check in you are charged an additional $50 (or so) as a "resort fee". This should be included in the price and not be a surprise at check in. Secondly, the resort is amazing, as well as all the amenities. Problem is the map they provide is horrific, […] with no assistance of pools, tram stops, location of parks, etc.. Once you walk around and figure everything out, it's great. Read moreGenuine Hotels.com guest review
"Perfect family resort"
We had a wonderful experience; it was clean, well-maintained and very family-oriented. We upgraded to an Oceanside balcony room that was well worth it. The resort was right on the beach and had a great pool and lazy river for the kids.Genuine Expedia guest review
I was not expectiong for them to book me into a 3bed/3bath house! It was beautifule. My whole family fit comfterably. A conod would have been a little small. This ouse gave us bouse space for us to feel more at home. Loved it!!Genuine Expedia guest review
Great experience. I got engaged and they helped make it perfect.Genuine Expedia guest review
"great place for young or old couples the famliy to"
fun for every one and you don't need a car once you're there. It's not cheap but what is . We allways stay right on the beach but we found a place we'll came back again and again.Genuine Expedia guest review
"Nice hotel but...."
Nice hotel and staff but the room was very small. The a/c heather unit was right next to the bed and did keep us up all night!!!!Genuine Expedia guest review
"Great place but not worth another stay"
The place was great . The resort had great amenities. The only downfall was the location was a bit further than I would have liked.Genuine Hotels.com guest review
Be aware which room the allocate. We had a room next to the main entrance, positioned such that all guests of this apartment building had to pass our door, as the elevators were positioned passed our room. It is a nice resort. The activities are not very suitable for young children,5 years. You need a golf cart, everybody has one. Umbrella at the beach […] was $45,- a day? Paid another $100 for amenities, we did not used. But if you play golf, and don’t want to entertain your children yourself, come to Sandestin Read moreGenuine Hotels.com guest review
Check in started at 4 but we were able to check in at 3:30. Hotel stated that room wasn't ready and they would call when it was ready so we went exploring. At 6 there was still no call and when I tried to call them they wouldn't answer so we went back up there. When we checked in there was a staff of 4, when we went back after actual check in time there […] was only 2 working. I don't see why they had less at actual check in time. But they finally gave us our floor and room number. When we got to the room their was a big blower in the floor trying to dry a spot on the floor because the air conditioner leaked into the floor. The floor was wet for the whole trip by the air conditioner. One night one of the pillows fell onto the floor while we were sleeping and got wet. I left the card on the bed that they left so they would know to change the bedding. They did not come clean the room until after 5 that day and when we came back after it was finally clean the sheets was still the same. The cleaning lady only took off the pillow case and put the wet pillow back on the bed with a clean pillow case beside it. Thank goodness there was an extra dry pillow in the closet. The pool area was ok, but a lot of the lounge chairs were dirty and it hadn't rained or been very windy for the dirt to get on them from our trip. Even though we had a disappointing time at our hotel we had a great time in Destin! Read moreGenuine Expedia guest review
"What a joke"
It has no ammenities that were listed. No wifi cellular service sucked it's a small old two room cottage that was not what was listed. Oh yea and watch for more fees upon arrival. Will never go back.Genuine Expedia guest review
"Perfect Anniversary Stay"
Enjoyed it all over a four day stay. We are looking forward to next year. Stayed at the Market Street in the Village. Really enjoyed the nightly outdoor events, water show, fireworks, band and lawn games. Golf at the Links and Resturant we're impressive.Genuine Expedia guest review
Perfect accommodations!Genuine Hotels.com guest review
"Beautiful gulf view, but there very little else"
The view was beautiful. The room was badly in need of an upgrade, peeling doors, scruffed walls, dingy looking carpet, terrible bed linens. We were put in a room next to the ballroom where a wedding was held, loud music, vibrating walls and loud guests into the night. Checkin and any hotel staff was miles away. Nearly ruined our 30th anniversary ce […] lebration. Read moreGenuine Hotels.com guest review
When I booked the one night stay with full payment of $368.48, I am supposed there are addition al cleaning charge of the room, $50. However I checked in, they billed to me $148.00 with statement. In this morning, my credit statement show $200.00. So that total $568.48 charged per one night with 2 bed rooms. Need investigate it what was wrong? Am I […] misunderstood? Read moreGenuine Expedia guest review
"Not worth the money"
I paid over $200/night for a studio and found myself wasting money. I do not feel the hotel room was worth the money. The room itself was unexpectedly hotel star level 1 material. It had a cheap design to it. The carpet was disgusting and I could tell it had not been shampooed, if ever. The staff at the kayak rental was awful. We kayaked Tuesday morning. […] She was extremely rude and essentially said in 2 mins, "Here is your kayak, your peddles, any stuff you would like to leave here - you have an hour." Okay thanks lady! On the bright side the landscape of the resort they call it is beautiful. Well maintained! Just wish they would spend some time updating their "hotel" rooms. Read moreGenuine Hotels.com guest review
Excellent customer service; Beautiful Bayview setting; Room Quality was excellent; please continue to use the same mattress vendor!! Best sleep I ever hadGenuine Hotels.com guest review
We stayed at Le Ciel which is a 6 story large building but there is no one on duty at any time in the entire building. The only front desk people were located at least a mile away. Pool area was littered with cans in the morningGenuine Hotels.com guest review
Don't hesitate goGenuine Hotels.com guest review
"Small Rooms and Front desk not functioning"
We booked a room for a family of 4 (2 adults and 2 kids). The room is very small with one bad. The Sofa that supposed to be used for the kids is uncomfortable. The package include cleaning of the room (Towels, bad fixing and empty trash). Although we spent most of the day on the beach, the room was not cleaned by the time we get back to the hotel. We […] called the front desk and they said they will send someone. This never happened. Also, the shuttle to the beach does not come very often and have very limited capacity, on one of the days, we spent around 50 minutes to get to the beach Read moreGenuine Expedia guest review
This facility was exactly what I was looking for and more! Great location, comfortable, and perfect for our trip down!Genuine Expedia guest review
"View of the ocean?"
We were misled about "view of the ocean". Through 2-3 buildings and 1/4 mile away, we could see water. Couldn't check in until 4 PM. Our mistake for not reading the fine print. Had we, we wouldn't have stayed here. Arrived in FL at 10 AM in hopes of getting settled and enjoying the beach.Genuine Expedia guest review
"Nice hotel, but you have to drive to the beach"
Next time we will stay at the Hilton across the street which is walking distance to the beach. This hotel is bayside not beachsideGenuine Expedia guest review
"It was really nice!"
it took so time to check in! the beach was full. beach for college students or couples! forget about kids even though they tried to be kids friendly it is a lot of alcohol!. You can go to the nearest beach!Genuine Expedia guest review
"Not on beach ."
Stay was ok would not go back. Wanted to be on beach not drive to it. No room service or restaurant at the leceilGenuine Expedia guest review
I am looking forward to visiting again. This place was awesome!Genuine Expedia guest review
Hotel was ok for the price. Had a lot of activates to do on the resort. Enjoyed it!!Genuine Hotels.com guest review
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