this hotel was very clean and a convenient place to stay at if you were going to go to the amusement parks nearby.Genuine Hotels.com guest review
Response by Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort Thank you for your comments. We are glad you enjoyed our close proximity to the Orlando attractions and hope to welcome you again in the near future.
"Big rooms but you need a car"
Stayed here with family for 11 nights. We arrived at 10am and were assured they'd get us in to room early. We were finally given key at 3:45. My parents arrived after a 10 hour flight and their room was still not ready at 5:45pm. Totally unacceptable - clearly they need more cleaning staff. Staff were very friendly, but had little knowledge of surrounding […] area. The shuttle to disney only runs twice per day at inconvenient hours. You really need a car to get about. The store on site is shockingly overpriced. Bottles of wine were 6.00 more a bottle than same ones at Walmart. The cab to walmart is only 7.00 each way. Do yourselves a favor And go there. Rooms were very large and nice. There is no daily cleaning unless you pay extra. Concierge is also overpriced and very salesy. Buy disney tickets online or at disney parks. Read moreGenuine Expedia guest review
"Beautiful Resort, great price!"
This is the second time I stay there and was just or more pleased that the first time. Love the pool, the rooms, the service. Pillows could be a little better but us the only thing i can point out.Genuine Expedia guest review
As a family, we preferred the pool view as it was more quiet and felt more like a resort.Genuine Expedia guest review
"OK FOR PRICE"
They charge for room service, rooms are nothing like online pictures!! Its just ok!! Water park is old!!Genuine Hotels.com guest review
"Very nice hotel. Had a lot of space."
Really liked how it was close to everything, but not in the middle of everything.Genuine Expedia guest review
"Great place for big families or extended families"
This is my second time staying here and will not be my last. I have stayed at a lot of Orlando hotels, but this condo style resort is the best for my family. This time we stayed in a 3/3...everyone one had their own BEDROOM AND BATHROOM!!! Grandparents had their own room, bathroom and TV. Kids had their own bed with their own bathroom and parents had […] their own space. Big and specious with clean areas. Kids love the pirate pool and adults liked the close by shopping. Location is close to Disney area without being right in the heart of all that mess. I would recommend this resort for any family. This is NOT the place for a romantic getaway. Read moreGenuine Hotels.com guest review
"Not to happy"
Not to happy with this hotel. Got charged for $103.00 for a lamp that we DID not break. Also a random $75.00 charge. I have called over five times only talked to one person who couldn't help. Have tryed to talk to the manger nothing so far he's out or no return call. I would never stay again very disappointed!Genuine Expedia guest review
We loved our stay @ LBV resort & Spa. The location was great.Genuine Hotels.com guest review
Response by Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort Hi Waldens. Thank you so much for your comments! We are thrilled to hear you enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!
We stayed in a suite and it was fabulous. For the six in our party it was spacious and relaxing. We would definitely go back.Genuine Expedia guest review
"Excellent hotel close to everything!"
We had a lovely time at this hotel. Everyone from the front desk attendants to the ladies at the Spa were simply perfect. We would definitely be staying here again. The location is close to shopping, Disney Parks and many restaurants as well as Walmart. And the rooms have all the comforts of home.Genuine Expedia guest review
"Lake Buena Vista"
I booked my reservation online and was pleasantly surprised by the condition of the hotel and service during our stay there. I have no complaints other than the fact that we had to ask the front desk for washcloths, which they provided right away. :) I will definitely vacation at this hotel again.Genuine Hotels.com guest review
Response by Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort Hi JDen, thank you so much for your comments! We are pleased to hear you enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!
"Great pool; rooms need sprucing."
Very spacious 2 bedroom suite. Great to have kitchen and ability to make meals. Pool area with pirate ship great for kids and adults and even very young children.Genuine Expedia guest review
"Great location! Spacious and comfortable!"
The room was clean and felt like home. The large pool was nice and fun for the kids. The smaller pool was quiet and relaxing and there is a hot tub. We were able to cook most of our meals even lunch since it is only 15 min away from the Disney theme parks.Genuine Expedia guest review
"Nice hotel. Close to Disney world"
The hotel was very clean and beautiful. The room was clean and very spacious. Loved that the master bedroom had a jetted tub. The kids loved the pirate theme pool. The stores where very close by, like Walmart. Disney world is also close by. I would definitely stay there again.Genuine Expedia guest review
Clean and Good ServiceGenuine Hotels.com guest review
Response by Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort Thanks! We look forward to welcoming you back.
"Great resort for the whole family!"
Our rooms were very spacious and comfortable. The pool area is great for adults and kids alike.Genuine Expedia guest review
"Lake Buena Vista"
Nice hotel. Very homey. Complete utilies just like an apartment. Just didn't like the bed and their sheets. But overall I 'd go back and recommend it to anyone.Genuine Expedia guest review
very close to sea world and universal studios.not much parking,ANY housekeeping is EXTRA(including towels.)Genuine Expedia guest review
"My choice hotel"
The only hotel I stay at when I go to Orlando, Fl. I think they could try to fix up the game room it always has machines that take your money. The rooms are great. Very specious almost like a home away from home.Genuine Expedia guest review
"Nice property. Friendly staff. Close to disney"
Enjoyed our stay. Accommodations were great with full size kitchen and washer dryer. Master suite was awesome. Good location for all parks.Genuine Expedia guest review
"I stay 3 day"
Is was nice I have a great time but need more parking space &a valet to helpGenuine Expedia guest review
"Nice and nice"
Room not ready at check in. Did get a free upgradeGenuine Expedia guest review
"perfect for my family"
couldn't have selected a better place for the money great location,great surrounding infrastructure, and excellent pool for the kids.would highly recommendGenuine Hotels.com guest review
"Nice hotel and good price, close to Disney World"
Good overall experience while traveling with our 4 young children. It was nice to have 3 bedrooms at a reasonable price with a swimming pool for the afternoon.Genuine Expedia guest review
Everything! The room was comfortable, clean and close to all of our activities. Being a Disney annual pass holder I spend a lot of time in the area and this is one of the best places to stay.Genuine Hotels.com guest review
"Great location. Very affordable"
Clean and well maintained. Very pleasant and helpful staff. Safe and quiet; exterior doors accessed by key card only. Three-bedroom condo roomy and adequately furnished; great value for our family of 4! My daughter left her wallet in the room when we departed. Housekeeping turned it in! LBVRV&S Lost and Found is sending it right out to us!!Genuine Hotels.com guest review
"Nice Comfortable Rooms although....."
We arrived via shuttle to the reception area. Friendly staff but not "helpful". There was no offer of baggage assistance which left my husband & I "pulling" our bags across the parking lot and two streets. No cafe or resteraunt for breakfast. No room service for coffee or breakfast although there was a pot in the room that supplied "your first pot free" […] with no indication how to get additional "refills". We called for a 3:00 am wake up call which never came. No maid service was provided. We had to remove our garbage by carrying it to the elevator and down 5 floors. Overall, the room was nice but the service could be MUCH improved. Read moreGenuine Expedia guest review
"Nice hotel with many amenities"
Good location, close to the parks and shopping. The resorts pool is great for all age groups. The room itself was very nice but there were a few missing or broken items, wear n tear I guess, towel bars, lights, and the kitchen sink faucet. Over all it was a nice place to bring the family and I have to say the staff is outstanding!!Genuine Expedia guest review
"excellent facilities, good size romos and kitchen"
i liked the roomy of the condo, lots of space , nice bathroom, jacuzzi, dining , all very convenientGenuine Expedia guest review
"Well worth it!"
Nice place for a large family. Plenty of room without tripping over each other. Just a short drive from Disney World. Also close to grocery stores. Great pool facility which was fun for the entire family. We have stayed here twice and definitely will again!Genuine Expedia guest review
"Convenient to Disney, comfortable space"
The resort is great, spacious and comfortable.Genuine Hotels.com guest review
Amazing pool for the kids! Rooms clean and stocked with dishes and pot and pans! Will be back for sure!Genuine Hotels.com guest review
"Good value bad sleeping comfort"
This apart hotel (or timeshare) is a very good quality accommodation, the staff is excellent but the room's light insulation is awful. Outside lights make the room feel like the day time. Beds are rock hard. Not good sleeping experience. Needs curtains not blinds and Softer mattress.Genuine Expedia guest review
We really enjoyed our stay. The pool was great, the beds were comfortable, and the pub had great food. The complains are the drawers stuck in all the bedrooms and the quality of kitchenware-- bring your own.Genuine Hotels.com guest review
This place Was great! We were pleased with everything. Wish we could have stayed longer. It was a little pricey but we got a good deal through hotels.com.Genuine Hotels.com guest review
Great location. The room was a great value. We would definitely recommend this hotel. The pool was great for the kids but the water was a little cold for Early June.Genuine Hotels.com guest review
"Perfect for families or couples"
This is the 3rd time I have stayed at this property. It is an amazing value if you are not looking for a full service hotel. Daily towel service is a reasonable $5 add on. Full housecleaning services are available for a fee on an as needed basis. There is no pay per view. The only complaint I had was in the quality of the bedding. I would rate the linens […] and mattress as average. The pillows definitely could use an upgrade. The unit even has a washer and dryer, a full kitchen and an oversize Jacuzzi tub in the master bedroom. I will surely return in the future. Read moreGenuine Hotels.com guest review
"Had a nice stay."
Had a nice stay. Had problems with smoke detectors beeping in two rooms, once they were fixed everything was fine.Genuine Expedia guest review
"Great Family Vacation!"
Great experience. Everything was awesome! Kid friendly.Genuine Expedia guest review
"Money stolen from room"
This place is just like an apartment, huge rooms and has all your amenities which you could need while you stay in Orlando. Since its like an apartment, you must order cleaning for your room if you need it, its not just included (which the rates arent bad). To start off we did not order cleaning services which means that no one besides my wife and I […] had permission to enter our room. One day we woke up and got ready to leave and then we noticed half of our cash was missing from our backpack. Originally we just though we had misplaced it so we left and when we returned to our room later that day, we check the backpack and now all the cash was missing. We quickly informed the hotel staff and night manager which quickly dealt with the issue. The manager "read the lock" and saw that someone had entered our room without our permission TWICE. This was taken up with the general manager and house keeping manager and they completed an investigation. The hotel staff worked pretty quickly to help us out. My wife and I were compensated for the stolen money, but were informed that no punitive action was going to be taken out on the employee.... Read moreGenuine Expedia guest review
"Great for family's or couples"
Their very welcoming when you 1st arrive to the place. Great for families wit younger kids. Also great if you wanna save money on food.has a kitchen where you can cook and pack it for any of the Disney parks.walmart is right down the block.will being coming back here againGenuine Expedia guest review
Nice place. Great pool. Room amenities great. Would have thought there would be at least 1 or 2 towel swap out or trash removal during a week long stay, but I was told it was my responsibility to wash my own towels and remove my own trash. Also- paid extra for a firework view....saw it through the adjacent balcony and only one person could view it. […] Visible? yes. Visible to a party of 5 without hanging over a balcony 12 floors up and straining my neck? No. Other than that- it was a great stay. Read moreGenuine Expedia guest review
Our family only spent one night here, but we enjoyed the spacious room with nice amenities. The complex was a little confusing to find the check in desk and our room in another building, but the staff was very helpful and professional.Genuine Hotels.com guest review
My husband and I staid at this resort for our Anniversary. We wanted a nice relaxing place to spend quality time together. And our Stay was Amazing. The Resort was REALLY Nice and Clean. It rained the whole time we were their so we were not able to go swimming in the pools however they looked like a lot of Fun. We did however visit the Spa and that […] was Breath Taking. My husband and I had a couples Message and it was Heavenly. That was his first time ever going to a Spa and he really enjoyed it. They have nice Showers and a Sona in the locker rooms. Very Relaxing Environment. There is a nice little store located on the property that has all sorts of things you may have forgotten to pack. Not to mention their is a Wal-Mart very close by. They even have a Pizza Put on the property and a nice Pub as well. The only down fall about this place was the Bed and Pillows. Our bed was Extremely Hard. As were the pillows and they did not have Black out curtains if you plan on Sleeping in make sure your room is on the opposite side of the sun coming up. The shower was really Nice, it was a walk in shower plenty of room nice pressure and you do not have to worry about running out of hot water if you like long showers. Their is a Jetted Tub in the master bedroom next to the bed. It was SO NICE. Plenty big enough to lay back and chill. All in All we will definitely visit again. The next time we will take the kids. I think they would really enjoy it as well. Read moreGenuine Hotels.com guest review
Our 2 year old loved the pool area with the pirate ship.Genuine Hotels.com guest review
Was a hole in the bed comforter, the bathtub didn't have a curtain. Furniture was low quality. Beside this details the room was clean and the rooms comfortable. The hotel is close to the attractions and parks.Genuine Expedia guest review
"Nice hotel, very close to WDW."
We have spent an excellent week in this resort. Every night free fireworks from the WDW parcs. Very centrally located, rooms are very spacious and clean. Would certainly recommend this to anyone.Genuine Expedia guest review
"Cleanliness needs improving."
This was our family's third stay at this resort. We have enjoyed the size of the suites, and the pool and location. It was immediately apparent that the hotel is much dirtier than in the past. One of our beds had not been changed since the previous guests. There was hair and pieces of jewelry in the bedding. The toaster was broken, the coffee pot still […] dirty and there was dirty water in the tea kettle. The garbage disposal leaked water al over the kitchen continually. There was dirty laundry bags and trash in the hallway outside our door, some of which was there three days until we called the front desk to have it removed. When we called for issues, it routinely took over two hours to have someone come to our room with supplies, clean bedding, etc. The housekeeping staff did not even offer to change the dirty bedding that was present when we arrived. The couch in the living room had torn fabric and was dirty. In spite of this, the hotel grounds are beautiful, and it has a great pool and poolside bar. We will probably stay here again, even with the shortcomings. Read moreGenuine Expedia guest review
"nice condo, very nice place to stay with a family."
The from desk employee was disoriented and he did not find my reservation, he try to send me for another place, and told me that I have to call Expedia to resolve a problem that he create, because he did not search in the right place in his computer, everything else it was good.Genuine Expedia guest review
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