All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCalle 3, #55, Col. Lomas de Santa Fe, Mexico City, DF, 01219, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.4 / 5Excellent

Score breakdown (from 105 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Great hotel in the heart of the business district."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel in the heart of the business district. Restaurants in hotel are good; no issues with the wifi; overall a great trip.
Genuine Hotels.com guest review
3 night business trip Mar 17, 2015
Shonna
US
5.0 / 5Outstanding
"Excellent service, great location in Santa Fe!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Highly recomended, service is Amazing .. Miguel is one o the most amazing waiters I've met! he works at the restaurant and his service is impeccable! I go frequently to Mexico City for business and this is my number hotel choice hotel!
Genuine Expedia guest review
Other trip Nov 20, 2014
Business Lady
US
5.0 / 5Outstanding
"Great property, outstanding service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Walking distance to the Santa Fé business district. Staff is outstanding!!!
Genuine Expedia guest review
Other trip Oct 25, 2014
American
US
5.0 / 5Outstanding
"I am satisfied for your hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
clean and wide space is good. wi-fi is very convenient. restaurant is good.
Genuine Expedia guest review
Other trip Oct 21, 2014
Il-kyoung
US
5.0 / 5Outstanding
"Very nice for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I acomplishes what you need when you travel for business.
Genuine Hotels.com guest review
2 night trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Visit to Mexico"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotels was a nice oasis from a long day of travel and much needed rest. Comfortable bed and room was super quiet. Everyone spoke English and so it was quite easy to communicate with everyone with my limited Spanish. The Restaurant Via Maria below the hotels was also a big treat and I really did not have to drive anywhere. I would make this my stop for all my trips to Mexico.
Genuine Expedia guest review
Other trip Aug 18, 2014
Pgh Peach
US
3.0 / 5Good
"Very noisy, near the gym"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
If you have no problem with waking up at 6:00 am with music by the gym, all perfect
Genuine Expedia guest review
Other trip Aug 8, 2014
Anabel
US
4.0 / 5Excellent
"Nice. Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great service. Located in the heart of Santa Fe. Easy to commute to all parts of the city.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
3.0 / 5Good
"Time is of the essence!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I do not understand why hotels take (at 12:45 am) about 15-20 minutes to check you in when is a pre-paid reservation for 1 night? There should be an available key with WiFi access information and all details ready! Nobody wants to chit-chat about "is this your first time in...?" or "how was your flight...?" at midnight after a 2-hour delay and an early morning meeting... Can Expedia help with faster check-ins?
Genuine Expedia guest review
Other trip Apr 29, 2014
Travelling Girl
US
5.0 / 5Outstanding
"CLEAN, COMFORTABLE & GREAT STAFF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
THE FACILITIES WERE EXCELLENT & THE STAFF WERE EXCEPTIONAL
Genuine Expedia guest review
Other trip Apr 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, absolutely no complaints
Genuine Hotels.com guest review
2 night family trip Mar 26, 2014
Fiesta Americana
US
4.0 / 5Excellent
"1 night in Mexico City"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Well not speaking Spanish the front desk did speak English and had to come back 2 times because I asked for 2 double beds and the first 2 were kings !!! Other than that the hotel was very average
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
US
5.0 / 5Outstanding
"great staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice stay. Staff was very helpful and with spoke excellent english! Glad to have free WiFi in the room compared to the other hotels. Fitness center needs newer equipment and more of it. Overall, I would definitely stay again.
Genuine Hotels.com guest review
1 night trip Jan 16, 2014
american visitor
US
4.0 / 5Excellent
"Pretty good, but not as good as last time"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
it was pretty good, but not as good as last time i was there. Gym needs to be updated. Water was not available, one of the machines was not working and staff at breakfast was not as attentive as previously
Genuine Hotels.com guest review
4 night trip Oct 28, 2013
A Traveler
US
2.0 / 5Fair
"great staff, just"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff are very nice and professional. Absolutely great. The only disappointment we have towards the quality of service of this 4 stars hotel is the lack of service from management to make sure the clients are looked after and not taken advantage of. We booked a room on Expedia for 2 nights to first check it out. We didn't know how long we would stay so we would just carry on booking it on a daily bases from there. After the first two night we booked it again and realized ( after the hotel told us that they had not received our new booking ) that we had somehow booked into the FIESTA Inn Hotel instead which is attach to the FIESTA AMERICANA Santa Fe and which has the same phone number and uses the same photo on Expedia. We tried to get some assistance but the hotel refused to give us any refund or voucher towards another night or towards the hotel restaurant or else and simply told us that we had lost our money. My status on Expedia also allows me free VIP upgrades in many hotels and when we arrived here the first night they charged us 35$ extra per night for the VIP upgrade which was supposed to be free. I am spending over 275 nights a year in hotels all around the world and I can say that it I am very disappointed to see how this hotel has looked after this issue. Very poorly handled, this is why I would not recommend this hotel and of course I will not be coming back to the Fiesta Americana. In fact tomorrow we are checking in somewhere else.
Genuine Expedia guest review
Other trip Oct 7, 2013
Dan
US
5.0 / 5Outstanding
"Excellent location, rooms and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything very nice!
Genuine Hotels.com guest review
1 night family trip Jul 25, 2013
A Traveler
US
5.0 / 5Outstanding
"comfort and all essentials"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great place- the only drawback is that a car or taxi is essential, Fine for our needs on this trip but not for families or tourists.
Genuine Expedia guest review
Other trip Jun 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location, convenient to corporate offices"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Fiesta Americana is located in the modern Santa Fe area of Mexico City. While auto traffic is heavy here, as with all areas of Mexico City, corporate offices and restaurants are in easy walking distance. The room was spacious and comfortable for business travelers, with convenient WI-FI access and adequate workspace.
Genuine Expedia guest review
Other trip May 30, 2013
Shannon
US
4.0 / 5Excellent
"Good for business traveler"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was perfect the first day but was setup right the next day. Nice clean hotel with very friendly staff.
Genuine Expedia guest review
Other trip May 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for business trips in Santa Fe area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff - got me into a room at 6am. Good wifi
Genuine Expedia guest review
Other trip May 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel for business in Santa Fe Mexico City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I was upgraded to the 7th Floor which must be nicer that 1 to 6, however the people in the lobby and the concierge takes care of every need professionaly and with a smile.
Genuine Expedia guest review
Other trip Apr 14, 2013
Raffaele
US
4.0 / 5Excellent
"Fiesta Americana Santa Fe Mexico City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I would say that this is a perfect hotel other than the beds - rocks! I asked for a roll away that way better than the bed! Nice clean hotel. Great Service. Next time I am in DF this is my place. I just hope they get better beds
Genuine Hotels.com guest review
6 night trip with friends Mar 13, 2013
Mike
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is new and very nice and the location is also a plus. Only problem I had was with the reservation since what they had in their system did not match what I booked through Expedia. Also, the cafeteria is not open for breakfast before 7:00 am.
Genuine Expedia guest review
Other trip Jan 25, 2013
A Traveler
US
4.0 / 5Excellent
"Good if you stay in Sta Fe"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall stay was o.k.. Breakfast service was not very good but the hotel staff showed concern and made up for all the shortcomings the following day.
Genuine Hotels.com guest review
2 night business trip Oct 10, 2012
A Traveler
US
5.0 / 5Outstanding
"Great business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The only bad thing was the price was a little high, but everything else was famtastic
Genuine Expedia guest review
Other trip Oct 6, 2012
Robert
US
4.0 / 5Excellent
"Convenient if your staying in Sta Fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The service and the people were truly very good, the hotel room was very nice and very well kept, building is unique. I've tried other hotels in the area and I really enjoyed this stay.
Genuine Hotels.com guest review
3 night business trip Aug 14, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Dissapointed on booking Vs reality"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
My reservation in Hotels.com said that it was an special offer an that breakfast was included. My surprise was that the hotel did not honor the special offer and I was charghed with the breakfast bills. It is very dissapointing when you pay for something and you don't receive the service
Genuine Hotels.com guest review
2 night trip Dec 31, 2013
Mauricio
MX
5.0 / 5Outstanding
"Great rate!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I got an amazing rate through Hotels.com
Genuine Hotels.com guest review
1 night business trip Aug 15, 2013
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Buen servicio y excelentes instalaciones"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Súper, muy bien todas las instalaciones, buen servicio, la comida de muy buen gusto, buena relación en calidad-precio, volvería sin lugar a dudas!
Genuine Hotels.com guest review
1 night family trip May 15, 2015
JULIO
MX
2.0 / 5Fair
"motel de paso casi casi"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
la recepcion es pesima, y ademas de aspecto muy pobre, el hotel y las habitaciones parecidas a un motel de paso, para el precio mala decision. y lo peor, te cobran el estacionamiento DEL HOTEL, QUE MEDIOCRIDAD.
Genuine Hotels.com guest review
1 night business trip May 12, 2015
A Traveler
MX
5.0 / 5Outstanding
"Nuevo y excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nuevo y excelente
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Juan Carlos
MX
4.0 / 5Excellent
"Bon, pour affaires, moins bon pour tourisme."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Séjour d'affaires de deux jours seulement. Bonne localisation. Shopping Center (assez petit) au centre de ce quartier. Un plus grand à quelques Km. Taxi impératif pour y accéder en moins de 10 min. Certains restaurants proche. Quartier assez sécurisé.
Genuine Hotels.com guest review
2 night business trip May 3, 2015
A Traveler
FR
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente
Genuine Hotels.com guest review
1 night trip Mar 21, 2015
ARAMIZ
MX
4.0 / 5Excellent
"Bien ubicado para la zona de Santa Fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Todo muy bien, aunque el hotel es más para ejecutivos yo fui con niños y fue una estancia cómoda. Lo único malo es que en México había mucho frío y no servía la calefacción del hotel..de ahí todo muy bien y muy recomedable.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
MX
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente atención
Genuine Hotels.com guest review
5 night business trip Jan 30, 2015
Carlos
MX
5.0 / 5Outstanding
"Muy confortable!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Las camas súper ricad , descansamos muy agusto!!! Muy limpia la habitación , el baño muy grande , y una vista muy padre !!!
Genuine Expedia guest review
Other trip Jan 27, 2015
maria
MX
4.0 / 5Excellent
"Cobran el estacionamiento a huéspedes"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Todo bien, solo que me parece que ya no saben de donde sacar mas dinero, te cobran el estacionamiento, yo había llegado a ese hotel en 4 ocasiones y es la primera que me cobran el estacionamiento.
Genuine Hotels.com guest review
4 night family trip Dec 28, 2014
sergio
MX
5.0 / 5Outstanding
"Todo de primer nivel, mejorar almohadas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
To do excelente excepto las almohadas, muy duras y altas.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
Sergio J.
MX
3.0 / 5Good
"Casi todo bien!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Habia un ruido en nuestro piso afuera de la habitacion miy fuerte, no se si era de la hielera o de alguna de las lamparas. La regadera aunque muy amplia el agua sale poca y los chorriros para rodos lados , lo demas perfecto, comoda miy rica!
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
A Traveler
MX
5.0 / 5Outstanding
"Hotel super comodo y centrico"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super, buena atención.
Genuine Hotels.com guest review
2 night business trip Dec 4, 2014
MOHAMAD ASSAAD
PY
2.0 / 5Fair
"Nos dieron una habitación descuidada"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Primero nos dieron una habitación descuidada en un piso en remodelación y junto al elevador de servicio. Todo el mecanismo del elevador se oía en la noche. Tuve que pedir cambio de habitación. La habitación que nos dieron primero descuidada y en mal estado. La otra bien.
Genuine Expedia guest review
Other trip Dec 1, 2014
Angélica
MX
5.0 / 5Outstanding
"Muy buen hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Execlente en todos los aspectos.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
A Traveler
MX
5.0 / 5Outstanding
"Excelente servicio, y trato del personal muy bueno"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excelente servicio, y trato del personal muy bueno
Genuine Expedia guest review
Other trip Sep 29, 2014
Gabriel
MX
5.0 / 5Outstanding
"Excelente opción en Santa Fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me gusta mucho hospedarme aquí cuando voy a Santa Fe, está bien ubicado, limpio y excelente servicio
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
MX
5.0 / 5Outstanding
"COMODIDAD Y LUJO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Siempre procuro llegar a este hotel puesto que esta perfectamente situado, con los restaurantes famosos de la zona de Santa Fe a unos cuantos pasos, incluso caminando.
Genuine Expedia guest review
Other trip Aug 18, 2014
Lillian
MX
5.0 / 5Outstanding
"Buen hotel en santa fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Estuvo súper bien el trato del personal y las instalaciones lo único que no está padre es la temperatura de la alberca no tiene caldera y está helada el agua fuera de eso todo súper
Genuine Expedia guest review
Other trip Aug 18, 2014
pepe
MX
5.0 / 5Outstanding
"Buen hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Todo bien salvo la temperatura de la alberca que se suponía debía estar controlada en 28 y estaba muy por abajo de eso
Genuine Hotels.com guest review
2 night business trip Aug 8, 2014
Fernando
MX
5.0 / 5Outstanding
"Ubicacion y servicio de primera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Una estancia muy agradable. Para nuestras necesidades perfecto en su ubicación.
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
A Traveler
MX
4.0 / 5Excellent
"Excelente ubicación si vas a estar en Sta. Fe"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Agradable
Genuine Hotels.com guest review
5 night business trip Apr 29, 2014
Enrique Cano
MX
4.0 / 5Excellent
"Excelente ubicación"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me gusto mucho el hotel!
Genuine Hotels.com guest review
2 night business trip May 7, 2014
Gloria
PA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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