The location for me was great, comfortable bed, friendly and helpful greeting staff, bathroom could have been a tad cleaner but I have OCD so to others it may be fine. Breakfast was good but I waited 20 mins after finishing my breakfast to be offered tea or coffee etc, so I had to ask. I was staying on my own so feel I was overlooked whereas couples […] and families were not. However I would stay again. Recommended. Read moreGenuine Hotels.com guest review
"Close to motorway Hilton Hotel"
A good stop off the motorway. Excellent disabled access, with good late night access, room excellent, well ventilated and quiet, provided with a well stocked tea and coffee tray, Bathroom ideal, considering that I am disabled and didnt book a disabled room this was an ideal room for me. The staff in the breakfast room were helpful and the food well […] cooked and delicious. Read moreGenuine Expedia guest review
"No attention to detail makes a very shoddy time"
Paying for a KING DELUXE you'd expect something more than a dated disabled access room. No tv signal, twin beds pushed together, noise until 2pm in the main corridor outside. Nothing special. Very disappointedGenuine Hotels.com guest review
"Nice hotel if you want a quick stop over"
myself and my husband stayed here for one night for a friends wedding but have been here before and were happy with this hotel. Attractive front, welcoming staff (although night staff were a little abrupt) and lounge and bar were more than adequate for comfort. Hotel room was basic, bed, bath, tv, sofa and table but had exposed extension leads,leaking […] bath when showering (in room 230) and a broken lamp. Not what you would expect from a 4 star rated hotel. And the view overlooked the carpark of a harvester or something which was noisy in the morning. But saying that the room was pretty, bed was comfy and we paid £59 which i think is worth it. The hotel gym and pool was poor though. Dont even bother visiting it or if you are staying at another hotel and want to use the pool, i definately would say its not worth £10. The area is tiny, the pool was small,shallow and you cant even swim lengths. The over all decoration is old and shabby and to get to it you have to walk about 5 mins through all the corridors to get to it. We picked this hotel as it was the cheapest option around watford/st albans as the wedding was in a mannor house about ten minutes away. But with taxi's (£20 each way, taxis are really expensive around watford) it actually would of been better for us to stay closer and pay a little bit more for a hotel. But that was personal choice! Just a heads up, this hotel is on a busy A road and has no local shops or restaurants within walking distance. Read moreGenuine Expedia guest review
Overall our stay was excellent.The Receptionists were friendly and helpful(as you would expect).The staff at Breakfast were helpful and attentive without being too intrusive and the Breakfast Buffet was excellent value for money.Only a couple of minus points,the Hotel Pool was chilly to say the least,we half expected Pengiuns to be jumping in with us!Also,the […] carpet in our bedroom was marked and could have been cleaner.Otherwise an o.k. stay. Read moreGenuine Hotels.com guest review
"Very comfortable hotel very near tube station"
Very quite hotel clean staff were excellent food very niceGenuine Expedia guest review
"Break from home"
I had a comfortable stay at the hotel. It would've been nicer if the furniture was more modern. I would go to the hotel again. The staff were friendly and had a good sense of humour.Genuine Expedia guest review
"Fantastic service, great hotel!"
Stayed with a friend from Germany for one night. He had just arrived in the country and was met with such welcoming friendly people at the watford hilton. It was affordable, clean & had great in room dining! All the staff were very friendly! Thank you :)Genuine Expedia guest review
"Nice hotel close to London"
This was a nice hotel and very handy for our trip to London centre as the train only took 20 minutes from Watford Junction into Euston. The room was clean but ceiling could use a bit of a paint as there was a few dirty patches. Bathroom was well equipped and clean with a great shower. The staff were very welcoming and at breakfast the lovely Carol couldn't […] do enough for us despite being on her own and doing three different roles! All in all a nice hotel, just be aware it may be handy for London centre but it is also near to the airport so lots of people were coming and going throughout the night, not great if you are a light sleeper :) Read moreGenuine Expedia guest review
"Great food, pleasant room, no air con"
Pleasant stay overall - the hotel room was nice and clean, the restaurant food was amazing, the staff friendly and helpful. Only problem was the lack of air conditioning in our room, which meant it was far too hot overnight and we couldn't sleep as the electric fan provided was too loud. Still, if you're not too sensitive to noise/heat it won't be a […] problem, and the rates were very good with the third off offer - cheapest hotel in the area, and decent quality. Read moreGenuine Hotels.com guest review
Overall the hotel is nice and comfortable, but it is a bit tired around the edges and perhaps needs a bit of work. Spacious room with a good size bed. Easy access to motorway and although located on a busy road, you don't get much noise. Ideal location if visiting Warner Bros tour (as we did).Genuine Expedia guest review
Excellent staff, Yvonne, Carol in the breakfast restaurant were super as was Fiona and the two male colleagues on reception. All staff encountered were great. A little repaint would lift it to a superb condition. As would air conditioning throughout as it appears the UK weather is getting hotter each summer.Genuine Expedia guest review
"Utterly disappointing hotel experience"
We didn't think twice about booking a room at the Hilton, Watford, because our experience with Hilton anywhere in the world has been very satisfying. However, upon arrival, (1) we were given a smoking room when we had asked for non-smoking; (2) we were told that elevators weren't working and had to cart huge bags across gigantic corridors with no help […] from hotel staff; (3) were told that 'free wi-fi' was only available in the lobby and that we would have to pay GBP 15 per 24 hours for wifi service in the room; (4) we were told that there was no table fan available and the room was not air conditioned, which meant a sleepless night at 30 degrees celsius and 100% humidity that night (5) we were informed that the pool (which is one of the reasons we chose Hilton over the other hotels) could not be used. None of this had been communicated to us prior to our arrival and understandably, this was the most disappointment hotel experiences we have had in years. Read moreGenuine Hotels.com guest review
"Lots of road noise unless you have A/Con"
Check-in very courteous, helpful and friendly. Dining room staff at breakfast very attentive. Food v good - choice plentiful.Genuine Expedia guest review
"Very good service"
Very good service from all staff plus the late booking rate was very goodGenuine Hotels.com guest review
"Okish hotel for the price stayed at better."
Expected more from Hilton here tbh stayed for 4 nights. The first night I found someone's garments under my bed! Which was shocking! I complained and got put in a junior suite. Which was a great upgrade tbh. The gym was small, to say the least. However the other few nights went well. Lot of noise in early hours in the hall way and outside. If you like […] your sleep, I suggest you book elsewhere. Apart from that the Manager was awesome he always looked after me! If anything he deserves a promotion! For the incident he even gave free breakfast and complimentary drinks. So overall it was not bad. Read moreGenuine Expedia guest review
Comfortable bed. Clean room. Satisfied with the service.Genuine Expedia guest review
No Air Con in room!!!!!!Genuine Hotels.com guest review
Overall fine. Noone in the bar serving when we were desperate for a drink and snack on a very hot day We went elsewhere, and also saw another woman seeking service in that area. Hotel a little noisy due to at least one party going on but that is common enough. The reception staff excellent. Didn't check the bed before getting into it late at night and […] the bottom sheet was dirty. I had to remake the bed with that bit out of the way at the bottom. Very surprised at this. Too late to do anything about it. One of the best breakfasts I have ever seen in an hotel. Read moreGenuine Hotels.com guest review
Pity the rooms do not have air conditioningGenuine Hotels.com guest review
"Excellent hotel in convenient location."
Brilliant stay, friendly and welcoming staff who were happy to help. Good location, especially if visiting Warner Bros studios.Genuine Expedia guest review
"Nice hotel, clean and comfortable"
Decent size room which was clean and comfortable, no real issues with the room. Good facilities including a swimming pool, gym, sauna & steam room. Friendly staff. Good location if you are driving.Genuine Expedia guest review
Stayed a day at the hotel but the experience was worth it. The expedia discount package was encouraging.Genuine Expedia guest review
"Good conference venue"
Wifi charge extra which does not go well. No AC in rooms, and it was a hot spell. All else satisfactory or good.Genuine Hotels.com guest review
"Ugly hotel, loud music and staff mixed bag"
Stayed here with my girlfriend for one night. There was a function of some variety that played stupidly loud music until 2am, they should really warn people before booking that it might be the case. Really ugly hotel exterior, looks like stacked up grey portacabins. Although it is also the hotel they used for the exteriors of the Lintern Travel Tavern […] that Alan Partridge stays in so if you're a fan you might enjoy running up the stairs and into the lobby singing killer queen! Really doesn't feel like a 4 star Hilton though. Some staff very lovely, others a bit nonplussed. Wouldn't go back there. Read moreGenuine Expedia guest review
"Close to where we was going"
A nice hotel no air con and only window that opened was the little ones at top so no air getting in and been 30oc, bath around the top was dirty, no free wi fi unless joined up to be a Hilton honours?? Breakfast was gorgeous and ask the staff there was very helpful.Genuine Expedia guest review
I found the hotel not in keeping with the Hilton name, I thought shower curtains were last used by Noah on his arc. The room was drab and so much condensation and dirt on on it I couldn't see out of it . I would definitely not stay at a Hilton hotel againGenuine Hotels.com guest review
"Awful Hotel and rude Staff"
Windows were filthy overlooking bins and looks like they hadn't been cleaned for over a year. First front of house member of staff was very rude and asked me for £100 deposit on room even though I had pre-paid for the room through Hotels.com. Felt embarrassed as queue of guests waiting to check in but challenged this with another member of staff who […] said this was not necessary. Hotel was in a poor location with very tired communal areas. Certainly not up to the usual Hilton standard you would expect. Read moreGenuine Hotels.com guest review
Excessive noise from a disco on Sat night which was very close to our room and which we were not warned about. Very expensive buffet breakfast. Bathroom plumbing and grouting both need attention.Genuine Hotels.com guest review
"Great Hotel, right off the A41"
great hotel, staff was friendly and addressed our needs immediately. only issue was that the website says free wifi, there is only free wifi in the lobby, wifi in the room is an extra 15 pound per night.Genuine Hotels.com guest review
"short pleasant stay"
warm welcome by friendly staff, stayed in spacy room, everything being clean, the quitness everywhere in this hotel was strikening : no noises of running water or slamming doors or tv sets, , had a comfortable bed, and an excellent breakfastGenuine Expedia guest review
"Internet / Wifi"
There was a confusion of Internet / wifi charge. I thought there was FREE wifi facilities by registration to BT Open. However, I ended up being charged with £29.95. It is really a big draw back. I will warn my fellow friend about this. By the way, even charging for the of wifi, but £29.95 for two days are really excessive!!! this is a free or cheap […] wifi age. In my view, this hotel is really out of date. Read moreGenuine Expedia guest review
Me and the other half went for the weekend, arrived late on the friday, and the staff couldn't be anymore helpfull! Went down on the saturday morning and enjoyed the hotel breakfast! Room was very clean, bed very comfortable and overall had a nice relaxing feeling! Only downside was the gym was a tad small but what can you expect from a Hotel gym! Will […] definatly stay at the Hilton watford again! Read moreGenuine Hotels.com guest review
"Good for Seminar Meetings"
Efficient staff, easy to book, and good location.Genuine Hotels.com guest review
"needs a overhall"
The pools tiles were dirty and the ceiling was black. The scrambled egg was very strange, it tasted if it was from a powder or similar but I was told it was real egg. The bed was hard and i woke with a stiff back.Genuine Hotels.com guest review
"Poor, Very Poor"
Wrong key when arrived, walked in on a couple half dressed !! Allocated another room, next door to the couple we walked in on. No upgrade available for such a basic and embarrassing mistake. Tea and coffee making facilities but no complimentary biscuits. Noise in the corridor until 1.30am. Ordered rooms service on Saturday night, the bottle of wine […] was corked, the food was very low quality, Asian Platter was actually half of an Iceland platter, deserts were poor and badly prepared. Breakfasts were fine, but no one should be getting breakfast wrong. All in all this is not a a 4 star hotel by any stretch of the imagination. Very disappointing for a Hilton Hotel, this one really does let the side down big time. Read moreGenuine Hotels.com guest review
Very impressed.Genuine Hotels.com guest review
"Made to feel welcome"
I was made to feel welcome and the service excellent, rooms good and comfortable.Genuine Hotels.com guest review
"A way out and traffic"
The hotel itself is excellent, good restaurant and room. The only issue is the location - that little bit further out of town and given the awful traffic in Watford expect to leave 20 minutes earlier every morning.Genuine Hotels.com guest review
"Great hotel for a short stay."
We stayed here to go to Warner Brothers Harry Potter studios & it was a great location only about 10-15mins away by car. Hotel is located right next to a Toby Carvery breakfast it better bought here (less than £5) than in the hotel (£15) & it was a handy place to go for a quick evening meal after a long drive down to Watford. We also went into London […] on the train & again train station was close by with parking facilities. Read moreGenuine Expedia guest review
"Health and safety concerns"
Disappointed in the standards at this hotel. On entering our room it smelt of fish and I had to brighten it up by opening windows. The chrome on the Bathroom tap had disappeared, there was a hole in the back of the door of the bathroom and stains on the carpet. When we went to the dining room there was a tear in the stair carpet as we went round the […] corner, (it looked as if it had been there a long time) I caught my foot on it, I reported it to reception and explained that this was a H&S issue, when we left and hour later it was exactly the same so I reported it to someone different! I don't know if it was sorted. Read moreGenuine Hotels.com guest review
Would stay again!Genuine Hotels.com guest review
Pleasing stay.Genuine Expedia guest review
Marked down as lock missing on bathroom door, floor dirty and bed had a poor quality topper. You could not cuddle up because of gap in the middle of the mattress. Breakfast was lovely as were the staff.Genuine Expedia guest review
Great stay because I chose a larger room this, which was conveniently right above the gym. Nice food in the restaurant but not the biggest portions.Genuine Hotels.com guest review
"Horrendous outdated hotel in a poor state"
We were booked into a junior suite. When we arrived we realised that they had put us into a smoking room which smelt awful. I have smoked for 22 years and never smelt anything like it. When we discussed this with the manager his response was, and I quote "there is nothing I can do about it, all the rooms smell like that". Eventually we had to accept […] being downgraded to a double room which was on par if not worse than a premier inn! Generally the hotel is old, tired and very outdated. This is my second bad experience in a Hilton hotel in as many weeks and will never book with them again. They have gone totally down hill and seem to be trading on their name. Read moreGenuine Expedia guest review
"ideal customer service"
My fiancee and I stayed here for a night, they really looked after us.Genuine Hotels.com guest review
Hotel good. Rooms datedGenuine Hotels.com guest review
"Average in many ways"
Clean spacious rooms although our room and the corridor leading to it smelled like a urinal! Reception staff helpful but breakfast was a shambles with staff clearly stressed and food under average - complaint made to manager met with little real concern. Would avoid unless you really need to stay at this location.Genuine Hotels.com guest review
"Not a 4 star hotel"
The room was dated and had stains on the floor. The staff were friendly but the general standard of the hotel was more 3 star than 4 star.Genuine Expedia guest review
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