Beds very comfortable room nice cleanliness of a high standard service first class male maitre de at the weekend was most welcoming and the ladies Carol Esme Linda and Yvonne plus everyone else were very helpful and cheerful even when very busy nothing was too much bother, will definitely use this hotel again 5* all the way at a great price.Genuine Hotels.com guest review
"Nice few days stay"
Staff really friendy free parking comfy bed great massage good breakfast would stay againGenuine Hotels.com guest review
Response by Hilton Watford hotel Thank you for taking the time to write a review of your recent stay at Hilton Watford. I was delighted to read that you enjoyed your stay. We look forward to welcoming you back on your next visit to the area. Yours sincerely Neil Shears General Manager
"No air conditioning, just small fans on the hottes"
The booking was wrong, instead of adjoining rooms the family were separated and also given the wrong type of rooms.front desk staff rectified the mistake and were very professional. We very visiting Harry Potter tour, the hotel was ideally situated for thisGenuine Hotels.com guest review
Response by Hilton Watford hotel Thank you for taking the time to write a review of your recent stay at Hilton Watford. I am sorry to hear that your reservation was incorrect on arrival, however I was equally pleased to read that the front desk team put this right quickly. I am pleased that you found the hotel convenient for visiting the Warner Bros Studio Tour Experience. We look forward to welcoming you back on your next visit to the area. Yours sincerely Neil Shears General Manager
"Very pleasant stay"
Every member of staff we dealt with were excellent, without exceptionGenuine Expedia guest review
Was ok for what is was, was disappointed that there was no air conditioning control in the roomGenuine Hotels.com guest review
Hotel looks a bit dated on first impressions but room was huge and very comfortable, good food, staff helpful,nice gym/ pool, overall very happy with my stayGenuine Hotels.com guest review
"All round great hotel!"
The hotel was lovely! The staff were friendly & happy to help! The food was beautiful!! We had a junior suite which was comfortable & well presented. Highly recommended!Genuine Expedia guest review
"Great service; attentitve staff"
Fabulous stay over at the Hilton Watford - great staff happily serving late into the night after we returned from a gig at Wembley stadium. Hotel room was clean and tidy but frustratingly (as we have found at other Hiltons) all plug sockets are on the floor! Some sockets higher up to plug the kettle in would be good!Genuine Hotels.com guest review
"Short break, close to London."
The hotel was lovely, the room was very nice and the breakfast buffet was excellent. The staff were very friendly, polite and helpful. The only bad point was that my Debit card was wrongly billed, so money was taken out which should not have been, However, the Hilton realised the error and refunded the amount immediately, but this could have been a […] concern if I had tried to use my card and been refused because of this error. Read moreGenuine Expedia guest review
"Everything you need."
#Overall we had everything we needed, the room was comfortable, great size bed and linen, windows opened so plenty of fresh air. The breakfast was fantastic and the service was good however it was difficult to communicate with some of the staff as English was not their first language. Their basic English was poor especialluy for a front of house position. […] The hotel was a little dated and the carpet was worn in some places. The wardrobe was quite old and cheap. The room had some great facilities the shower was powerful and the beddding and towels were very white and comfortable. Could do with a decent light over the dressing table in order to put make up as otherwise the bathroom is the only room with adequate lighting for this. Read moreGenuine Hotels.com guest review
"Very close to Warner Bros Studio- Harry Potter."
Clean and tidy. No air-con...absolutely boiling during the night!Genuine Expedia guest review
"Great Location for visit to Warner Bros. Studio"
The hotel is located within a few miles of the Warner Bros. Studio Tour - we stopped for two nights. Good leisure facilities and comfortable room. We ate in the hotel on one night and the food was good, it was very quiet. After our visit to Harry Potter we visited Pizza Hut and the local Sainsbury's to stock up on food for breakfast. We're not big eaters […] and paying £10 each for breakfast is too much. Read moreGenuine Hotels.com guest review
"great hotel in all"
This watfors hilton hotel was perfect for our visit. Me and my boyfriend were visiting to see the harry potter studios. It was close and easy to find. The gym and swimming pool facilities were outstanding and the staff were more than helpful friendly and polite. The food was a little pricey for our budget but the toby carvery next door was great and […] affordable. Read moreGenuine Expedia guest review
Really lovely hotel, with polite staff. Breakfast in the morning was brilliant and great value when paid with room. Room was spacious and bed was really comfy!Genuine Expedia guest review
Brilliant hotel but location is not the best! :(Genuine Hotels.com guest review
"A clean comfortable hotel"
A great location for a trip to wembley. The hotel was clean & comfortable and the breakfast was fantastic.Genuine Expedia guest review
"Needs to be rebuilt"
Great service shame the hotel need to be rebuiltGenuine Hotels.com guest review
"Good hotel and value for money!"
The room was very good value for money. The swimming pool area needs some attention, but we still enjoyed a swim! We found the taxi service the hotel book for you very expensive, so worth finding one yourself! We thought breakfast would be expensive at £10 each, so we went to the Toby down the road for £3.99 each! The hotel is massive and a bit of a […] maze, but we had an enjoyable stay there. Read moreGenuine Expedia guest review
"Keep the service build a new hotel"
The service is great and its reasonable. But they need to blow up the building and start again.Genuine Hotels.com guest review
"Knock the building down keep the service"
Great service for a business hotel all they have to do is know the building down and start again and they would have a great product here.Genuine Hotels.com guest review
Staff very attentive and good breakfast serviceGenuine Hotels.com guest review
It did what it needed to do, but this was not up to regular Hilton standards. No way to get suitcases into the Lobby other than up the stairs and the elevator was small and slow. King bed was very comfortable. It had it's good points, but this place needs some TLC. For those who like lots of meat and potatoes, there's a Toby's Carvery next door, that […] has an all-you-can-eat breakfast as well. Read moreGenuine Expedia guest review
"great stay at Hilton, Watford"
My partner and I used this hotel whilst visiting Harry Potter studio, located just five minutes away and taking a tour of London. (Just a seven pound taxi drive to Watford station) We found the hotel to be well located, being only two minutes from the M1 & M25 ( excellent for business people like myself ). We found the standard double excellent as were […] the the spa & pool facilities, fresh cooked & continental breakfast selection, bar and fabulous Atelier restaurant. But above all the reception staff, the bar, spa and house keeping staff were all very polite very helpful which made the experience even better. What some would expect from a Hilton. But what I, personally see as a great reason to stay again. The quality of the food in the restaurant is also second to none, May I recommend the; pan fried scallops and rib eye steak. WOW. Perhaps a cocktail for the Misses and a pint of Stella Black for you, eh! Read moreGenuine Expedia guest review
On arrival we were met with welcoming smiles plus when meeting staff on the corridors we were met with a greeting and a smile. These things matter. The breakfast was very good. We enjoyed our short stay very much. Thank youGenuine Expedia guest review
"Hilton - expected much more"
Booked a suite was expecting a nice room and hotel it was a Hilton after all - got to the hotel at 2pm rooms are supposed to be ready by 2pm we booked 2 rooms one suite and one basic double - the double was ready but the suite wasn't so we went to the double room to wait this room was ok for the price on the ground floor there were lots of steps up […] and down so not easy with cases/bags at 2:45 I called reception and they were able to let us into the suite at almost double the cost I was looking forward to a nicer room however it was only marginally larger with a sofa in it so wasn't impressed at all. At night all we could hear was the heater for the pool switching on and off every other minute and a humming sound all of the time - the tv had a rubbish signal and was unwatchable and when I went to use the pool it was closed for a baby class for 2 hours so when I returned the next day to relax in the jacuzzi low and behold it was also shut so I had a quick swim in the cold water. Breakfast is £10 if you pay at reception the lady in the restaurant was lovely but food was very basic no bacon and cheeses that were dry around the edges as they were out so long bear in mind that next to the hotel is a Toby carvery doing breakfast for 3.99 all in!!! Would not stay here again as I have stayed in better travel lodges and premier inns at a much reduced price Read moreGenuine Hotels.com guest review
"Very happy with the Hilton, Watford"
We visited the hotel recently when visiting the Warner Brothers Harry Potter studio tour which is only 10 mins away by car. The hotel was clean and the staff very friendly. The hotel restaurant is lovely, highly recommended for an evening meal. Breakfast wasnt included in the price and we felt it was pricey at 10 pound per person so we went next door […] to the Toby carvery where they do an all you can eat buffet style breakfast for £3.99 which was surprisingly really nice. Would definitely stay here again and recommend it to anyone staying in or around the Watford area. Read moreGenuine Expedia guest review
the overall stay was lovely, room was very clean staff extremely friendly. Nothing was to much trouble. Staff very curtious overall very happy thankyouGenuine Hotels.com guest review
Alright for an overnight stay, but tired and needs to up their game to stay up to standard of other short stay hotels. Very convienient for M1 traffic.Genuine Hotels.com guest review
"Perfect for visiting Harry Potter tour!"
It was a bit cold all round the hotel which made the meal in the evening not so enjoyable but the food was great, including the breakfast. Staff were great but forgot to tell me where the spa, our room and the restaurant were on checkin. Overall, very happy though.Genuine Expedia guest review
Very friendly staff and located well for the Warner Bros. Studios.Genuine Expedia guest review
"Handy for Motorway and Harry Potter Studio Tour"
Gym and pool small but quiet whilst we were there so usable. Didn't use the restaurant but went next door to the Toby Carvery and up the road to Sainsburies and Pizza Hut as it was cheaper.Genuine Hotels.com guest review
Very nice, room was warm and comfortable and very quiet considering the location, heard some drunk people come in about 12 but only as they walked past the room. The staff were friendly only thing was they asked us twice if we wanted to be involved in the Hilton loyalty program, asking once would've been enough. The pool and spa were comfortable, just […] a bit tired looking and changing rooms were very small, towels were a bit ropey too, but that's being picky. We were allowed to use the pool after we checked out as well which was nice. Breakfast was yummy and loads of choice, staff were friendly in there too. Paid 16 pounds something for a large wine and double vodka and coke.. Suppose that's hotel prices but seemed a bit steep. Had dinner at the Toby next door, much cheaper but probably not as nice, overall a comfortable and relaxing stay. Oh and Warner bros studio about a 5 minute drive.. That was very good too! Read moreGenuine Expedia guest review
"Brilliant 2 night stay!"
My girlfriend and I booked this for a weekee away as we were seeing the Warner Bros tour nearby. It was great value for money overall, the food was a little pricy in the restaurant however. Service was great, very friendly! The room was very nice, we also got an upgrade as it was my better half's birthday. 5/5Genuine Hotels.com guest review
I've stayed here a few times and its the best in the areaGenuine Hotels.com guest review
I much enjoyed my stay. The staff were very polite and the meal I had was very good.Genuine Hotels.com guest review
"Ideal for business"
Very friendly & courteous staff.hotel well run very good location just off first exit of M 1 out if London.Genuine Hotels.com guest review
Perfect hotel for staying over one night on business or pleasure. All staff very polite and helpful. Nice little gym and pool for a quick per evening workout. Lovely relaxed bar area downstairs.Genuine Hotels.com guest review
"Worst Hilton ever"
Restraunt food all microwaved. Did not hesitate to remove items from bill every table complained about food. Took 1 hour to get starterGenuine Hotels.com guest review
all good - food & serviceGenuine Hotels.com guest review
"Great facilities but feels dated."
The hotel has a lovely gym and pool but the building feels old and in need of updating. The breakfast was great but room service was expensive.Genuine Hotels.com guest review
"A GOOD PLACE TO STAY"
A good quality hotel, staff were friendly and helpful. The cleanness of the hotel was good, and the rooms were comfortable although the heating needs to be sorted out, as the first night it was too cold and then the second night it was too hot! you could not control the heating yourself.Genuine Expedia guest review
The hotel is close to the M1 and it is easy to drive from here to central Watford. It is a functional location. The gym is fine (though very small) and the rooms are perfectly comfortable. The staff are friendly and helpful. My only criticism would be that I ordered a sandwich and chips from room service and it was ridiculously expensive and not particularly […] nice. Otherwise, room prices seem reasonable to me. Read moreGenuine Hotels.com guest review
"Stay at Watford Hilton"
Not the best Hilton Hotel, cold rooms, heating needs upgrading slow to heat up, decor outdated in rooms, hallway, restaurant cold in morning, buffet breakfast not kept hot enough..Staff very friendly but reception didnt even ask if we enjoyed our stay on checking out. Poor TV resolution...Genuine Hotels.com guest review
"A brief stay"
Didn't stay long in the hotel due to work commitments but it was 100% spot on for everything I needed. The highlight was the bed - believe it or not - the most comfortable night's sleep I've ever had in a hotel.Genuine Hotels.com guest review
Reception staff curt and not customer friendly. We were not informed that the hotel pool could not be used on Sunday afternoon until after 5.30p.m. as the pool was rented out for swiming classes. We were also not informed at check in times of meals etc. The dinner menu in the restaurant was not child friendly and most people left the hotel to eat elsewhere. […] I also objected to a bottle of water in the room priced at £3.95!! Read moreGenuine Expedia guest review
Food and drink prices were a complete rip off, food quality was poor.Genuine Hotels.com guest review
"ideal for Harry Potter Studios"
Room comfy and clean and great to have a pool and sauna to use. Staff helpful and polite. Not in the most grand of locations but ideal for a stopover and to see Harry Potter Studios.Genuine Hotels.com guest review
"Close to the Harry Potter studio tour"
Good hotel with the staff being friendly and helpful. Breakfast was very well presented and plenty of choice. Waiting staff helpful asking if there was anything else you required. Wish I could of used the pool (that's my fault not the hotels) but there is always next time as I would book again.Genuine Hotels.com guest review
"Good for a night or two"
Convenient for motorway, and very close to Warner Bros studios. Toby Carvery next door to hotel good for meals as hotel bar and restaurant very expensive. Breakfast excellent.Genuine Expedia guest review
"Standard room at deluxe price!"
We booked a Kingsize Deluxe room but the only thing that could possibly have been classed as deluxe was the headboard! This was merely a standard room with a kingsized bed in - and a very hard, uncomfortable one at that. We expected more from the Hilton name but unfortunately, got less! We recently stayed in a Holiday Inn Express which had the same […] amenities in the room but also included a sofa - and for less money! The room was said to have bathrobes - it didn't until we complained. We believed there to be no hairdryer (one was duly brought the next day) only to find it before leaving in a black bag, tucked at the back of a shelf under the work desk (just where you expect to find a hairdryer!). The bathroom was bogstandard - only a shower over the bath and the wardrobe had only one high shelf and no space to store clothes as the iron and ironing board were stored there! There was no air conditioning and the heat throughout the hotel was unbearable at times - especially in the rooms. A fan was provided but proved to be unsuitable.The staff were friendly and helpful, the Receptionist gave us a complimentary drink in addition to having the robes sent up, and the breakfast was very nice - although at £7 per head it should be! There is however, a Toby Carvery next door which offers a full breakfast at half the price! Sorry, not overly impressed. Read moreGenuine Expedia guest review
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