All hotels in Kayseri, Turkey
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Cumhuriyet Meydani Istasyon Cad, Kayseri, Kayseri, 38010, Turkey, ‏‎855-239-9397
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 37 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Vibe
    Poor vibe
  • Food
    Food is not good
  • WiFi
    Bad internet service
4.0 / 5Excellent
"Worth it!"
The the workers were kind and helpful. The place is nice and clean! They smiled often and did their best.
Genuine Hotels.com guest review
5 night business trip Jun 20, 2015
Jalil
US
2.0 / 5Fair
"Well located"
The Internet did not work and we could not lower the temperature in our room. The manager never responded to our requests for better service. The breakfast buffet was quite nice. The hotel was located near old historic places.
Genuine Expedia guest review
Other trip Jun 13, 2015
Nelly
US
3.0 / 5Good
"Central Hotel"
We drove in by our car, the entrance did not have enough space to leave the car safely. We were surprised when we opened the door and see the king bed, because we booked double beds. Therefore, we returned to the reception and learned that we need to wait long in order to get double bed room, so we accepted the king bed. The reception personel were nice and kind, but not appeared professional. The room was OK, but there was odd smell inside.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice central location and very helpful staff"
Nice central location with great staff. Good breakfast and comfortable rooms
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
1.0 / 5Poor
"Worst Hilton ever"
Rooms are old and outdated which would be tolerable if they we're clean, but they're not. The worst thing was the lack of temperature control in the room, which was unbearably hot even with the heat turned off. Opening the window helped cool it off but also let in street noise and the stench of chemical pollution (or something acrid and unpleasant). If you have to go to Kayseri find another place to stay.
Genuine Expedia guest review
Other trip Nov 16, 2013
Ann
US
4.0 / 5Excellent
"nice location but need renovation"
Nice location, easy to reach anywhere around city. But, hotel really need renovation,room are comfort but not too heavy water come from shower jet,so I was really not get shower comfortable. all staff are friendly, only roof bar staff little careless of customers because I was really give too much effort for wanting drink for myself.General average.
Genuine Hotels.com guest review
Response by Hilton Kayseri
Dear Guest, First of all we would like to thank you for your valuable feedback. We would like to inform you that Hilton Kayseri is under renovation in order to provide you a better service. We have already finalized three floors and the renovation is ongoing step by step. We look forward to welcome you with our new rooms to get new comments. Kind Regards Hilton Kayseri Management
1 night trip with friends Aug 31, 2013
A Traveler
US
4.0 / 5Excellent
"Great service but hotel needs maintenance"
Furniture and bathrooms were very old and rusty. Staff were very friendly and helpful. Its the only 5 star hotel there. And the only one with a pool. It was an indoor pool where u have to wear swimming caps. And the water is so cold, even in summer, we couldnt even go in completely. Just dipped our feet in a bit and came out. Hotel is great, but needs new bathrooms and furniture. Tub and toilet were rusty. Towels were old and felt like sandpaper. Internet is not free. Breakfast buffet was wonderful! The two main reasons i stay at the Hilton there are: location of the hotel, and their breakfast. This is my 4th visit to Kayseri. I stayed at Grand Eras the first time, and Hilton the last 3 times. The only better thing about my first hotel was the free internet. Its a lower class hotel, but was still very clean and had great breakfast. But i liked Hiltons location better.
Genuine Expedia guest review
Other trip Jul 13, 2013
iman
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"very good"
comfortable rooms but poor wifi
Genuine Hotels.com guest review
1 night trip Aug 28, 2015
NK
GB
4.0 / 5Excellent
"Hilton Kayseri"
Very nice hotel, centrally located in Kayseri with good ambience and nice rooms. Very clean and well maintained
Genuine Hotels.com guest review
2 night family trip Dec 23, 2014
Chandrasekhar
AS
5.0 / 5Outstanding
"Great hotel"
The hotel has a few negative reviews about room condition so I took an upgrade which was well worth the small extra, the junior suite was modern spacious very comfortable and very clean. I think the area of the hotel I was in has recently been rennovated, but other areas looked as if it is needed very soon. All the staff were very friendly and helpfull, and also the roof terrace is a real bonus with amazing views accross the city to the mountains. The food served in the hotel was also very good quality, overall I would rate this as the best hotel in Kayseri.
Genuine Hotels.com guest review
3 night business trip Jul 8, 2014
A Traveler
GB
4.0 / 5Excellent
"Hilton - business"
As a business hotel the Hilton offers a good base and facilities of a good standard. The staff did try to assist at all times with any requirements. In addition, due to its central location in the city it does provide excellent oppurtunity to visit some local points of interest. The city pub (inside the hotel) was a bit of a strange experience as it closed and 11pm and played MTV consistently??
Genuine Expedia guest review
Other trip Mar 1, 2014
Brian
GB
3.0 / 5Good
"good location , dated hotel"
the Hotel staff were nice but the hotel could do with an overhaul its a bit tired
Genuine Hotels.com guest review
Response by Hilton Kayseri
Dear Guest, First of all we would like to thank you for your valuable feedback. We would like to inform you that Hilton Kayseri is under renovation in order to provide you a better service. We have already finalized three floors and the renovation is ongoing step by step. We look forward to welcome you with our new rooms to get new comments. Kind Regards Hilton Kayseri Management
3 night business trip Nov 13, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Orta"
Otel biraz eski ama odaların durumj iyi. Gece 4'e kadar müzik sesinden uyuyamadım. Sekizinci katta olmama rağmen müzik sesi odama kadar geldi. 2 kez uyarmama rağmen müziği kısmadılar. Otelin içinde Pub bulunuyor. İki gece boyunca müzik sesinden uyuyamadım. Konumu çok iyi. Çalışanlar ilgili ve güleryüzlü. Havaalanına yakın. Tarihi yerlere yakın.
Genuine Hotels.com guest review
2 night trip Nov 20, 2015
AHMET RAHMI
TR
5.0 / 5Outstanding
"Müessesenize Teşekkürler"
Hava koşullarından dolayı birtakım ulaşım problemlerini yaşadığım Kayseri yolculuğumun yorgunluğunu Otelimin bana unutturmuş olması ve aileme gösterilen güleryüzden dolayı sizlere teşekkür eder, bundan sonraki tercihimin kesinlikle Kayseri Hilton oteli olacağını rahatlıkla söyleyebilirim.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Semih
TR
3.0 / 5Good
"Yenilenmesi gerekli"
Otel eski , standart yemekleri dahi yoktu
Genuine Hotels.com guest review
2 night business trip Jan 14, 2015
ADNAN
TR
4.0 / 5Excellent
"hilton hotel kayseri emfelich jedem"
es wahr Seher schön in Sauberkeit des Zimmer frühstück büffe wahr schön die personal wahren alle feudlich es könnte in frühstück büffe besser werden
Genuine Hotels.com guest review
8 night romance trip Dec 21, 2014
qamil
DE
3.0 / 5Good
"HILTON KALİTESİNE YAKIȘMADI"
Odanın bozuk olan sifonunu 3 günde 5 kez müdahale ettiler fakat tamir edemediler. Üstelik buna ragmen odamızı felanda değiștirmediler. Her defasında onardık dediler ama her defasında geri aramak zorunda kaldım, bir türlü çözemediler sorunu. Ayrıca odada fön makineside yoktu. Otelde odamızın baktîğı koridorda da geceleri inanılmaz șekilde rüzgar esiyordu. Resmen koridorda fırtına var. Koridordaki rüzgar sesinden gece uyuyamadık. Hiltona hiç yakıșmadı. Herhalde türkiyedeki en kötü hilton buradır.
Genuine Hotels.com guest review
3 night romance trip Dec 8, 2014
selçuk
TR
3.0 / 5Good
"Hotel bien, comida horrible."
La comida del Pub y del servicio de habitaciones es de baja calidad. Increible para un Hilton. Debo decir que no probe el restaurante despues de la experiencia, asi que no valorare este.
Genuine Hotels.com guest review
4 night business trip Nov 18, 2014
josep
ES
4.0 / 5Excellent
"esperaba mas de un Hilton."
En general regular, esperaba mas de un Hilton. La calidad de la comida del servicio habitaciones muy deficiente, mala calidad y producto congelado. En el pub no se puede cargar al servicio habitaciones y internet es de pago. Servicio en recepcion muy atento y servicial.
Genuine Hotels.com guest review
3 night business trip Nov 15, 2014
josep
ES
4.0 / 5Excellent
"Servis mükemmel"
2-6 Eylül tarihleri arasında konakladım. Oda gayet konforluydu. Resepsiyondaki görevliler çok yardımcı oldu. Kahvaltı salonu çalışanları mükemmeldi. Kahvaltı ortalamanın üstündeydi. Oda temizliğinden sorumlu bayan kusursuz çalıştı. Seyahatimi arabayla gerçekleştirdim, otelin merkezi konumu heryere rahatça ulaşmamı sağladı.
Genuine Hotels.com guest review
4 night trip Sep 2, 2014
Egemen
TR
3.0 / 5Good
"otelde inşaat vardı."
oda umduğumdan küçüktü. Hilton beklentisi olunca, daha iyisini düşünüyorsunuz. Ayrıca bulunduğum katta tadilat vardı . sabah çekiç sesleriyle uyandım. Madem tadilat yapılacak, o kattan oda vermemeleri gerekirdi.
Genuine Hotels.com guest review
1 night trip with friends Sep 5, 2014
A Traveler
TR
3.0 / 5Good
"Hilton kalitesinin altında"
Otelin lokasyonu dışında pek bir artısı yok. Eski olduğu için dizaynı ve eşyaları göze hitap etmiyor. Wi-fi'ın ücretli olması da çok saçma.
Genuine Hotels.com guest review
1 night business trip Aug 18, 2014
Ali
TR
3.0 / 5Good
"Sehr zentral"
Sehr zufrieden fie Terrasse ganz toll ganz tollen Ausblick
Genuine Expedia guest review
Other trip Aug 21, 2014
A Traveler
DE
3.0 / 5Good
"Aceptable"
La recepción está venida un poco abajo
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
ES
5.0 / 5Outstanding
"İndirimli Fiyattan Daha Ötesi"
Hilton kalitesi zaten malumunuzdur, sunulan ödeme seçeneği ve ek açık büfe oldukça güzel zaman sağlamamızı sağladı... Teşekkürler
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
A Traveler
TR
5.0 / 5Outstanding
"Adına yakışır kalitede var"
Odanın ve banyonun genişliği bizi evimizde hissettirdi çok rahat ettik . Kahvaltısı ve personelin ilgisi bizi mutlu etti. Ama fiatları sakın yükseltmeyin!..teşekkürler . Kışın dağ turizmi için de gelmeyi düşünüyoruz.
Genuine Hotels.com guest review
2 night trip Mar 7, 2014
A Traveler
TR
3.0 / 5Good
"In centrum , top locatie"
Ontbijt heel goed.internet op de kamer kost € 3.50 per uur was ik niet blij mee
Genuine Expedia guest review
Other trip Feb 8, 2014
A Traveler
NL
4.0 / 5Excellent
Det luktade cigarettrök i rummet. Ändå har vi sagt rökfri rum.
Genuine Hotels.com guest review
Response by Hilton Kayseri
Dear Guest, Once again we would like to thank you for choosing Hilton and rating us. We look forward to see you again in our property. Kind Regards Hilton Kayseri Management
1 night business trip Dec 7, 2013
A Traveler
SE
2.0 / 5Fair
"hiltona yakismayan bir otel servis temizlik kotu"
bir daha asla kalmam ustelik farkli fiyat veriyorlar bizzat belirttim.
Genuine Hotels.com guest review
Response by Hilton Kayseri
Sayın Misafirimiz, Oncelikle yasamis oldugunuz kotu deneiymeden dolayi sizlerden ozur dileriz. Tüm uluslararasi oteller ve seyahat firmalari gibi fiyatlarimiz gun ve musaitlige gore degiskenlik gosterebilmektedir. Temizlik hususuna gelince eskiyen odalariiznedeniyle kirli hissi yaratilmaktadir zira su anca renovasyon surecindeyiz ve uc katimiz halihazirada yenilenmis durumda, bir sonraki konaklamanizda yenilenen odalarimizi deneyimlemenizi ve degerli goruslerinizi bizimle paylasmak uzere sizleri davet ediyoruz. Saygilarimizla, Hilton Kayseri Yonetimi
1 night business trip Aug 15, 2013
metiner
TR
3.0 / 5Good
det var ikke så godt
Genuine Hotels.com guest review
3 night trip Jul 19, 2013
A Traveler
DK
5.0 / 5Outstanding
"her şey çok iyi"
oda seçimi konforu, otelin yeri her şey çok güzeldi. yemek servis kahvaltı klasik Hilton. yani her şey çok yerinde ve ihtiyaçlara uygun.teşekkürler
Genuine Hotels.com guest review
1 night trip Jun 8, 2013
A Traveler
TR
2.0 / 5Fair
Özellikle otel güvenlik ve resepsiyon personelinin son derece itici, ilgisiz ve kaba sayılabilecek davranışları otelin olumlu olacak tüm özelliklerini görmenizi engelliyor maalesef, yemekler Hilton fiyatında olmasına rağmen kesinlikle Hilton kalitesinde değildi.
Genuine Hotels.com guest review
1 night romance trip Mar 16, 2013
onur
TR
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Oct 29, 2015
A Traveler
DE
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Feb 13, 2015
A Traveler
TR
2.0 / 5Fair
Genuine Hotels.com guest review
8 night family trip Aug 11, 2014
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Hilton Kayseri
Dear Guest, Once again we would like to thank you for choosing Hilton and rating us. We look forward to see you again in our property. Kind Regards Hilton Kayseri Management
2 night trip Aug 16, 2013
D.
NL
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Hilton Kayseri
Dear Guest, Once again we would like to thank you for choosing Hilton and rating us. We look forward to see you again in our property. Kind Regards Hilton Kayseri Management
1 night family trip May 11, 2013
A Traveler
JP

TripAdvisor reviews for Hilton Kayseri

Overall rating:Based on 264 traveler reviews

Most recent traveler reviews:

Overall Rating
"Fun in the snow"
01/18/16 Raywin M Australia
After a day in the snow it was a great relief to get into a hot shower and relax. The location close to the Bazzar made the shopping easy. Just make sure to ask for a quiet floor away fom the music on the top floor.
Overall Rating
"Clean and standard in the very centre of the city"
01/18/16 Manos1710 Athens, Greece
What is expected from Hilton, normal room, good linen, good mattress, everything as it should be. The breakfast quite rich. What is to be expected from a Hilton (in Turkey). Though the city is not exactly a place for vacation
Overall Rating
"Never again!"
01/17/16 storer brisbane
Went to Kayseri for the weeknd with the family skiing. Have stayed in Hilton hotels all around the world and never experienced one like this. The hotel itself was Ok but the noise was unbelievable. We were 3 floors under a function and it felt like the band was playing in our room. This loud noise went on until 2:30 am. The reception staff didnt seem to care one bit. Expect much better at an establishment like the Hilton.
Overall Rating
"Clean and comfortable"
12/20/15 Görkem K
The hotel was situated at a good place near the Museum of Seljuk at the city center. It was clean and comfortable. There was some noise of running water through the bathrooms of other rooms but the rest was fine. The housekeeper Fatoş at 10th floor was very warm welcoming and interested in guests' needs. It is a good place to stay in Kayseri.
Overall Rating
"Top Location"
12/01/15 ShakeelaO London, United Kingdom
Stunning View of Mount Erciyas... well appointed rooms... wifi needs to be looked into as connection was useless... ideal place to transit before heading toward Capadocia.. location very central to shopping centres...
Overall Rating
"TOP EXPERIENCE!!"
11/14/15 thekayaknurse Carrollton, Texas
When I arrived I was treated with great kindness and respect. Each assistant spoke excellent English and attended immediately to my needs, even offering tea and/or Turkish coffee. The view from my room was stunning...snow covered mountains, castle, stunning Mosque, well kept grounds. Bed was perfect...probably the best I've ever slept in, all amenities were provided. There is a beautiful park and walking area across the main road that offers flowers, gift shops, food, fountains and several very historic monuments. From here I toured the area of Capadokia, took the balloon ride and viewed all the amazing geographical and historic sites. I will be staying here again!!! PS, I traveled as a single woman and would do so again; ask for suggestions for points of interest for the day, ask for directions from hotel concierge. You will LOVE it here!!
Overall Rating
"Hilton Kayseri is the best for Cappadocia visit"
11/02/15 Hasan Y Istanbul, Turkey
The hotel located in the city center of Kayseri where is near to Cappadocia 1 hour by car. the Concierge Mr. Murat is really best concierge that I have seen in my life. He is more than a concierge that he knows all region well and helpful to renting a car, planning your visit both for Kayseri and Cappadocia by supplying necessary information, document and maps. The front office manager Mr. Erdinc Erdogan is also really the best manager with his guest relations, smile face and hospitability during our visit. I suggest you to know him if you would like to stay in that hotel. The breakfast time was so special for us. You can taste the best pastirma and sucuk that are famous in the world in that hotel by the service of best weiters. Off course I should mention Ms. Nazlican's Turkish coffee. I suggest you to taste of it too. For the rooms they are enough wide and clean. But more than that is unforgettable king size bad is maybe the best in the world that you can feel you are over the clouds. off course no need to mention about the Hilton bath that is the world brand. There is so many things need to mention about that hotel but suggest you to see by yourself.
Overall Rating
"They call this a 5 Star Hotel? Shame on them!! Horrible Hilton!!"
10/21/15 Slsdesigns Upper Saddle River, New Jersey
Our greeting at reception was underwhelming. They barely speak or understand basic English. Interestingly enough the porter was very quick and polite and spoke better English than the person at reception. The room was a bit shabby, carpet is stained. But the biggest problem is the lack of air conditioning. With many calls made to the desk, maintenance and desk managers the trmperature would not cool below 24.5 celceous. This went on from check in at 2:00 PM and has now continues up through midnight with no remedy other than desk manager and maintenance coming to room and disabling the thermostat which has now taken the temperature of the room to 27.5 celceous for the rest of our stay!!! By the way, restaurant food is at best mediocre, Wifi is promised but spotty at best and slippers that are flimsy and make you trip! A pricey night for a horrible stay and sleepless night!!
Overall Rating
"Hilton Kayseri "
10/17/15 aliarslan1972 Walsall, United Kingdom
Stayed in the terrace suit 1029, excellent room. Very spacious, comfortable and spotlessly clean thanks to Fatoş who was extremely helpful and friendly. Terrace bar gives an excellent view of the city, staff also friendly. Will definitely stay again when visiting :-)
Overall Rating
"Hilton! AHHHHHH!"
10/10/15 Unbongout New York City, New York
Our experience was great from the moment we arrived and the genial and welcoming doorman Balaban took our luggage and the excellent English speaking Mehmet checked us in, to a very well appointed Hilton Honors room until, we checked out the following evening? Some of the negative reviews did not sound like this hotel
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews