Great location. The staff was very helpful and the location is right across from the beach.Genuine Expedia guest review
It has a great view from the oceon room. Great hotel !Genuine Hotels.com guest review
I recently stayed here w my brother for 2 nights and when we got to the hotel were told they upgraded us to a 1bedroom suite. They also didn't have any more rooms, the room was horrible an needed a lot of work, hallway smelled of urine, shades were broken couch was lumpy and old. There was more but I'll leave it as just very dissapointing. Location […] is great and rooftop pool nice. Very upset w room and also hotel has not contacted me with my complaints and prob never will. Read moreGenuine Hotels.com guest review
"Nice view of the Versace, adequate and comfortable"
Centrally located, good to have the kitchenette, but noisy after midnite.Genuine Expedia guest review
I booked my hotel through Expedia and all they show pictures next to balcony and partial view of beach. So I booked the junior suite which also said partial ocean view. When I got to hotel the person behind desk said your room will be above restaurant and a view of the hotel next to us. After arguing with the gentleman for about 10 min. we finally got […] one of the rooms we booked on line. After getting into our room we went to visit the rooftop pool located on sixth floor. On the way to pool from fifth floor there was so much trash all over the hallway near the women's bathroom. I called front desk and after sending a maintenance worker upstairs they then apologized with an excuse of a big party the night before and didn't have time to clean it up. The front desks answers were short and cocky. Bottom line no costumer service or don't give a crap attitude. Read moreGenuine Expedia guest review
"3 Night Stay - We Checked Out After 1st Night!!"
Dirty washcloths hanging on shower curtain upon arrival (attendant removed and left on sink counter!). Backed up sink in bathroom (which they were quick to fix). Hard plastic chairs in room uncomfortable. No lobby to sit and people watch, Smelled medicinal to hide stale smell (causing a sense of room being dirty). Music loud until 3:00 am. (avoid this […] by staying at least on 1400 block of street). Some black-out roller shades broken or missing. Front desk personnel very helpful and accommodating. We would never stay here again. Read moreGenuine Hotels.com guest review
A couple of friends and I stayed at the Congress hotel this past weekend and had an amazing time! Our room was really big with a balcony and a partial view of the beach! We were in ocean drive with easy acess to the beach and the restaurant and clubs on the strip The staff was super accommodating and helpful! Kelvin went out of his way to make sure […] that we were enjoying ourselves and having an amazing time! Thank you congress!! Read moreGenuine Expedia guest review
"Nice view of the ocean"
Had a great time, very nice people. Cute roof top pool with bar. Free drinks from 5pm to 6pm, house liquor.Genuine Expedia guest review
We were expecting it to be very loud, but we did not have any problems with noise. The only issue we had was getting the luggage from the street to the lobby. I think there was only one bell hop for the whole hotel. Other than that, everything was fine.Genuine Hotels.com guest review
The desk staff especially Stephanie was terrific and helpful. extra towels were slow to come by. Room could be cleaner . hair in the bathroom . the size of the room and the bed were very goodGenuine Hotels.com guest review
"great hotel but a little noisy at night if you're"
great location, probably the best happy hour (5-6, house drinks at the pool) I've ever experienced, nice spacious room. Only problem is Ocean Ave gets pretty loud late into the night. but we survived it!Genuine Expedia guest review
"Best location on South Beach"
It was surprisingly relaxing given you were in the heart of South Beach. I look forward to my next stay at Congress!!!!Genuine Expedia guest review
"Great Place to Stay"
Clean, Nice Staff , the view from the pool area overlooks the beach. Happy hour by the pool was nice.Genuine Expedia guest review
"Close but no cigar"
The pictures on the site are taken by a professional photographer who can make a 10' x 15' room with a bathroom attached look like a multi-room suite. The pictures of the suite with the balcony are NOT the rooms you are getting. The rooms were clean and the AC worked perfectly. The location of the hotel is exactly in the middle of everything that is […] happening in South Beach. The upstairs pool/bar is perfect for views and hanging out. The bell hops were very helpful, the front desk personnel were to busy to deal with guests and could not even print our boarding passes. Not sure I would stay in this Hotel again paying the premium for a room without a view and without a balcony. Read moreGenuine Hotels.com guest review
Before making it to Miami we were speaking with Giselle when we made it we paid for a view with a balcony but they were out but don't panic it work out better for my f retry end girl and I Eleanor upgraded us and we we had the best view to see the beach and Ocean Dr when I come back I will be staying here the rooms were extra clean they gave us towels […] for the beach of no extra chrg a welcome drink in which you could go back and get countless of Sangria the rooftop was amazing we were right in the center and the noise level considering we were in the middle of all the action all we had to do was close the dbl slide doors to the balcony and the noise level wasn't bad at all we still got some rest I would highly recommend the Congress Read moreGenuine Hotels.com guest review
"Center of busy spot"
Music is load that you can hear in the room until 4am.Genuine Hotels.com guest review
"Close to the beach, wonderful staff"
Hotel was right across the street from the beach. The staff was SO friendly and accommodating to everything. There is a rooftop pool, with a bar. The rooms were large, clean and comfortable. Right in the heart of south beach, so there was constantly music playing. It is loud at night, so if that isnt what you are looking for this isnt the place for […] you. But I went on spring break and LOVED this hotel Read moreGenuine Expedia guest review
"Great hotel, great staff, awesome location"
We had a great time. The location is perfect & the rooftop pool is awesome. Staff was super helpful and even held our bags for us after we checked out because we had a late flight that day. Ocean Drive is a constant party, so keep that in mind; however, I can't say enough good things about our stay and this hotelGenuine Expedia guest review
"Nice hotel, Crappy staff."
The hotel was great. Right by the beach and great restaurant and bar. The rooms were nice and very clean. However, the hotel housekeeping staff lacked efficiency. I called to have more shampoo and conditioner deliver they never came so I called again. Still no one came. I called the front desk and 20 minutes later housekeeping finally came. I asked […] for a wake up call and thank God I had the alarm on my cellphone on as well because I never received the wake up call. Over all I give it a 3 rating. For the amount of money you pay, customer service should be in great shape. Read moreGenuine Expedia guest review
"Want to Stay Up All Night?"
Worst stay we have ever had. The hotel staff at the desk when we checked in was great and gave us what they said was a great room. The room itself was nice, but what happened that night wasn't. We went to bed at 11 to extremely loud music playing below us in the front of the hotel. The speakers and DJ and crowd screamed and the music pounded until we […] called the front desk at 3 am. They told us that they didn't know where the music was coming from. We told them to get it stopped! Nothing happened so at 3:30 am we called the police and the noise ordinance people who told us that the music must stop at midnight. After repeated calls to the front desk, which seem not to car too much, and the police etc. the music finally stopped at 4:30 am! We complained upon checking out and received our $25 resort fee back! Then to add insult to injury, we had paid an outrageous fee to park our car overnight, and it took the guy 30 minutes to bring us our car! Worst stay we have ever had at a hotel and we will not be coming back! Read moreGenuine Hotels.com guest review
"Loud hotel. Good to party but not to sleep"
When we arrived there were workers in our room painting the walls. Fortunately the smell was not an issue as it dried as we went for a walk along Ocean Drive. The main issue was when we finally wanted to get some sleep. The music from the Clevelander down the block was so loud that we moved our mattress to the next room as it was quiter. Miserable experience. […] Nice if you want to say up and party but not if you simply want to enjoy a good night's sleep. Additionally, the staff was not very helpful. Seems like transient help working the front and bellman's desks Read moreGenuine Expedia guest review
Nice place, great service, awesome locationGenuine Hotels.com guest review
"Nice Hotel close to the ocean!"
Was amazed,the outside doesn't look like much but WOW,the room was like apartment & with modern furniture,stainless micro,fridge, beautiful big oval tub set in the middle of the bathroom,better than high-end hotels!!!'nGenuine Expedia guest review
Loved the junior suite w balcony overlooking ocean dr. The kitchen made it easy to cook. Very spacious! Very impressedGenuine Hotels.com guest review
I will stay here every time I'm in south beach!Genuine Hotels.com guest review
There are two reasons why I gave the hotel a poor rating. 1. If you have any intention of sleeping don't stay here! I partly blame myself as it is on South Beach and I should know better. I stayed there mid week and it was non-stop till the early morning. 2. They charge a resort fee even if you don't use the facilities. If this is the case it should […] be included in the rate. Read moreGenuine Expedia guest review
Dont stay here if you want any sleep.Partying in the street below all night. Hotel staff are not very helpful and locating the lobby is an adventure.The bathroom was poorly designed. No water pressure and door had to be closed to get anything done by the sink and mirror. I was in a suite and the couch and chairs were so uncomfortble I couldnt be in […] that room at all. Read moreGenuine Hotels.com guest review
This hotel is older but it was clean and the staff was nice and attentive. It was perfectly located at the heart of South Beach, but if you don't like loud music at all hours of the day I recommend a different location. I went with friends to party so this was not only convenient but fun.Genuine Expedia guest review
Overall, hotel was a good value. Living room was a bit grungy, but everything else was decent. Right next to the Clevelander, so you'll hear partying all night long. Thankfully, my room was toward the back, so not so loud that I could not sleep. Any closer to Ocean Drive, though, and it would have been too much.Genuine Hotels.com guest review
"My Fav South Beach Spot!"
I love the location of the Congress and the rooftop pool but the staff made this stay even more special!Genuine Hotels.com guest review
"Great hotel, great staff, great location"
I would highly recommend this hotel. It's centrally located on the main South Beach strip. The rooms are chic and well appointed, including a microwave, refrigerator, dishes and a stove top. The staff was friendly and accommodating. I will stay at the Congress Hotel again next time I'm in South Beach.Genuine Hotels.com guest review
"Extra money for bad drinks and service."
They make you pay $12.5 extra for something called happy hour that serves Miller light and Amstel light only. Cocktails are low quality and only few choices. Serves from 5 to 6pm. We did not even go in the last day of our stay. Bed was not in good condition. Girl in the bar was very rude. She made us wait for orange juice 15mins in the happy hour then […] said happy hour is finished. Read moreGenuine Expedia guest review
"Old and dirty"
Walls were so thin that I could hear my neighbor snoring. 14 inch televisions. No fitness room.Genuine Hotels.com guest review
"Location Great / Not Rooms"
Located right in the heart of entertainment for South Beach however the rooms were extremely gross and damaged. Room looked liked it was partied hard in - dirty carpets, kitchen area damaged and huge burn in carpet from iron. Beware they will also put a $500 security deposit on your card as well as your stay. Staff I would give a 4 of 10 - only the […] bell man was polite. Also the sheets come off the bed and you will wake up with a nasty bare mattress in your face. Read moreGenuine Expedia guest review
"Congress Hotel stay"
Perfect location. Do not rent a car. Sweeping ocean views from rooftop pool. Complimentary cocktails 5-6 at poolside bar and DJ on weekends is fun. Mobil heaters and canvas gazebos for seclusion and when chilly. Loud music downstairs and all over South Beach on weekends. Go weekdays for restful sleep at any oceanfront hotel. If you party, perfect. All […] rooms have a kitchenette I think. Two balconies with ocean views from one BR. All suites. Big value. Expensive to rent chairs at beach, $20 per chair, $15 for umbrella and $20 for a small cabana enclosure. Pool has big views and is free. Definitely going back. Read moreGenuine Expedia guest review
"Excellent service. Excellent suite."
I will definitely stay here again. Awesome location. Amazing views from the rooftop pool and bar. The room was just a bonus.Genuine Hotels.com guest review
I have a wonderful experience pleasant people and the atmospereGenuine Expedia guest review
"Disappointing for price"
Called two weeks ahead to request an early check in after debarking our cruise. Room was not ready til 4pm (requested it for 10am). Room was very nice and clean for the most part - few questionably dirty towels, and hair in the shower. We were very tired after a long cruise, and tried to call it an early night (10:30-11ish), was kept awake until past […] 2am due to the bright lights and bass from the clubs on either side of the hotel. Read moreGenuine Expedia guest review
I booked this hotel based on the reviews and I'm not sure how the hotel got 3.5 stars? We decided to pay the extra money and go for a suite as we were 3 people and were extremely disappointed by the sofa sleeper. The king bed in the bedroom was comfortable enough, but the sofa sleeper was a low quality futon which didn't fold down flat and had a metal […] bar running in the middle. When I spoke to the front desk, he kindly offered a roll away twin in it's place and that was even worse. It was basically spring coils covered in very thin material. The springs actually dug into your skin! So, whatever you do, don't count on sleeping more than 2 people in any of their rooms unless there are 2 beds. Which, by the way, they don't guarantee. Needless to say, we paid a lot of money for a suite when it doesn't really sleep 3-4 people. Ending on a positive note, the room was clean, the bathroom was nice and the staff were accommodating. It's also a good location. Read moreGenuine Expedia guest review
"Right in middle of all the action"
Enjoyed the views, nice roomGenuine Expedia guest review
I had An amazing time I loved the rooftop pool which was a bit small but had awesome view of miami!!!! Cindy the supervisor was the best and made the beSt drinks!!! The party that was going on on the rooftop was low key but awesome & fun crowd!!! I liked it b/c I'm from jersey but party often in New York and it reminded me of a mixture of miami and […] New York! The rooms are very nice and have enough space !! I loved the bathroom. The kitchen was big enough for a vacation since we went to the store and bought water and snacks for when we were in the room. The only down fall is that if u don't leave the room air condition on the room smells humid and a little weird which I think the hotel should put air fresheners in the living room. The couch was not in good shape it was suppose to be like a leather material but was full of cracks luckily we barely used it but the comfort of the bed was the best!!!! overall it was sooooo worth it !!! Cindy was awesome and she really did an amazing job as a bartender,supervisor,party organizer,cleaning the tables and accommodating guest! The hotel is literally a step away from all the action! Read moreGenuine Expedia guest review
"excellent hotel in a perfect location"
I found this hotel to be very nice with everything you need within walking distance.Beautiful rooftop pool with a great view and a great happy hour with free drinks!! The staff was very friendly,and the suite we had was big,and very comfortable,and I know where to stay on my next trip to South Beach!!! Absolutely NO complaints!!!Genuine Expedia guest review
"Loud music can be heard from the Clevelander."
Worst hotel I've stayed at in my life. Don't stay here unless you don't want to sleep.Genuine Expedia guest review
"Basic but fine"
Room not remotely like picture.Genuine Hotels.com guest review
"Missed flight makes for great night on South Beach"
All very good.Genuine Hotels.com guest review
Sheets don't fit the bed, bring safety pins to pin them or you'll be face deep in a nasty bare mattress by the time you wake up. Don't count on your room being cleaned very well...and consider yourself lucky to get a clean washcloth or even your towels hung on the rack. Make sure you do your dishes because the cleaning people certainly won't. Bring […] earplugs because the noise outside is crazy, and the buzz of the hotsy pressure washer at 7am is not a great alarm clock. All this fun for a tiny nominal fee of 12.50 PER PERSON PER NIGHT "resort fee". And if you want to park a car there, it's $25-30 per night in the garage around the back. Parking on the street is impossible, and you'll be charged $1.75 per hour. Read moreGenuine Expedia guest review
"Perfect location for people who will go partying"
Overall, the best advantage was the location since it's right on the beach. Beautiful, beautiful view, honestly.. BUT the pool was disgusting! It tasted like liquor and sweat mixed together, it was way too warm! It hurt my eyes. Even though this hotel is in a loud place, sleeping was quiet for some reason. The maids are very loud in the morning and […] also the chef and the kitchen are extremely loud. The TV is very very small and gets bad signal, also the food is way too overpriced. And the condition of the building wasn't as expected, one side of the hotel shows a beautiful view of Ocean Drive and the Versace mansion but the other side smells so so bad and is an alley of dumpsters. This hotel was just like any other except for the view, but I do not recommend this hotel if you are going to stay in your actual hotel room for the weekend. It is not all that. Not worth the price. Read moreGenuine Expedia guest review
Service was subpar. Room was not as advertised through hotels.com. Rates going through this site did not include resort fees which were an additional $250.Genuine Hotels.com guest review
"In the centre of the South Beach action"
Hotel is dispersed over four buildings in the centre of the South Beach Miami art deco strip. There is a lot of life and restaurants teeming with people outside and the beach across the road. So five stars for location. There is a very small lobby, and antiquated lifts. The room was large and well appointed with an impressive bathroom. Only downside […] was that it was largely windowless since it looked out straight onto another building. Hotel had a pool (which did not see) os the value or expense lies purely in the fantastic location. Read moreGenuine Expedia guest review
"Close to the beach"
First room refrigerator was broken, upgraded to a better room with balcony facing the beach.Genuine Expedia guest review
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