"surprised how nice and spacious the room was."
I was hesitant at first because of some bad reviews. But, Perfect location, quiet room, loved the roof top pool and DJ. Expensive drinks. The tub was excellent, room service cleaned once a day, which is a plus. Furniture was nice, but torn a bit, guess it is old. Modern look, kitchen needs a bit of work. Over all I would stay there again. Wish it had […] a gym and more info when you check in. I give it a 4, I had a great stay!!! Read moreGenuine Expedia guest review
"Everything is in a 5 block radius"
Amazing staff, stayed for 10 days and felt like I was at homeGenuine Expedia guest review
Great location close to shopping, beach, clubs, people, etc.... Loved this place! Rooms are immaculate and big. Will definitely go again soon!Genuine Expedia guest review
We stayed for 3 nights at the Congress Hotel. The staff were very helpful (especially Louis) and gave us a suite at the front of the hotel with a huge balcony. It's very noisy but if you are party animals (like us) and get home at 6am, it does not matter! The wifi was not good but I guess you don't go to South Beach to spend your time in your room! […] It's situated next door to the Clevelander so in the middle of everything. The rooftop has a pool and pool bar with an AMAZING view!! The price is very reasonable and well worth the stay! Read moreGenuine Expedia guest review
"Rooftop pool and close to the beach"
I really liked this hotel because it had a rooftop pool accessible at anytime as well as the beach being across the street from the hotel. Many restaurants to eat from as well. The housekeepers were on point the room always looked like it did the first day we stepped into it. The only problem I had is I woke up with neck and back pain the pillows are […] too soft as well as the mattress. Overall I would Deff recommend this hotel. It's in the middle of everything ! Read moreGenuine Expedia guest review
"Nice hotel close to the beach"
We love our room set up everything was very clean and the bed was very comfortable.Genuine Expedia guest review
"Nice hotel and staff"
I enjoyed my stay here. The room was clean and well maintained. The staff was helpful. However, we left the do not disturb sign on our door when we went out, and when we got back the maid had been in our room. This completely disregards the purpose of a "do not disturb" sign. I have never stayed in a hotel where the maid ignored the do not disturb sign. […] Also, the pool was much smaller than it appeared in pictures. Other than these observations, I enjoyed my stay at the Congress and I would consider staying here again. Read moreGenuine Expedia guest review
Most of the staff were very good. Some seemed like they did not want you at the hotel. The music from the restaurant below went until 3 AM. This is only for people who do not want to sleep. Also, the Expedia website leads you to believe that you will be getting a balcony with an Ocean Front Suite. Many of the Ocean Front rooms only have windows facing […] the ocean, but without chairs facing toward the water. Why bother having an ocean front suite without the ability to look out while sitting and relaxing. Read moreGenuine Expedia guest review
Loved the room. Maid service was slow. Perfect location. Right on the beach. Would stay here again.Genuine Hotels.com guest review
The staff was very friendly & the location is walking distance from everything. Loved the rooftop pool as wellGenuine Expedia guest review
"If you don't care for a view the room was nice"
Only three of the staff members were nice. We were charge a resort fees and they only wanted to include beach towels as part of the so called resort fee.Genuine Expedia guest review
"Walking distance to everything!"
I was very pleased with my stay and will recommend family and friends to stay at your hotel too. Everyone was very nice and helpful!!Genuine Hotels.com guest review
"Close to the beach"
Overall a great experience. Nice clean hotel, right in the center.Genuine Expedia guest review
"Great Location and views, hidden fees"
The ocean view was gorgeous, it was right in the middle of the action of South Beach! The rooms were nice and comfortable. But heres the downfall: Some of the hotel staff was nice some not so much. One lady seemed bothered by the fact I kept asking for a towel here or there for the pool or beach. The bartender staff at the rooftop pool, however were […] all very nice so were the bell hops. Our shower in our room was hard to work , the maintanence man had to come up and show us how to use it. There were fees at check out! Something like $25/day including city taxes! WTH! If I wouldve known that, I wouldve booked another hotel, such a rip off. Read moreGenuine Expedia guest review
"South Beach action"
Hotel is in the middle of all of the action in South Beach and right across from the beach.Genuine Expedia guest review
"Great Value, Great location"
Very good experience, don't usually stay on Ocean Dr. Room was nice size and very clean and new.. Staff couldn't have been nicer, especially Amy ( rooftop bartender ) and Louis.. Definitely recommend to anyone who wants to stay on Ocean Dr..Genuine Expedia guest review
Prepare yourself for a lot of party noise but overall it's a good place to stay.Genuine Hotels.com guest review
Shower rod broken, ironing board broken, toilet paper holder broken, you could feel the springs in the couch. Hidden resort fees not explained at check in.Genuine Expedia guest review
Hotel staff very rude n unfriendly. Would not suggest to anybody. Lift got stuck, keys of the room didnt work. Overpriced.Genuine Expedia guest review
"Always a great stay"
We've stayed at the Congress from the time that it was called the strand and have always been satisfied. It's located in the heart of the action and within walking distance of just about anywhere you'd want to go. The staff was excellent as usual, especially Stephanie, Elinor, Luis and Brandon the roof top bartender (GREAT DRINKS!!!).......PS- Daniel […] we heard about ur accident, get better and hope to see u in a couple of months. Read moreGenuine Expedia guest review
"Worth the money"
The hotel is smack dab in the middle of all the madness of Ocean Drive but they still manage to deliver good service. All the front desk people were very friendly and someone was always there to help. The room was very modern, clean, and accommodating. The bed was big and comfortable as well. All and all,Congress Hotel pretty much offerred everything […] they advertised on the website. The only thing that you have to worry about is parking. This hotel does not have its own lot. There are 2 pay lots within blocks of hotel. They range from a few bucks to like $20 bucks a day I believe. Also you have the option to do metered parking which is more convenient but more expensive. Read moreGenuine Hotels.com guest review
Situated right in the middle of everything. Close to the beach. Close to bars and restaurants. We were there for a bachelor party so factor that in. It was perfect for what we wanted to do.Genuine Expedia guest review
"Very Nice Hotel that exceeded my exceptions"
So with other reviews and some photos I was nervous to stay at the Congress in Miami. Smaller hotels like this in main cities can not always be the best, however the Congress was really really great. Our flight landed very early and when arriving in the hotel we were able to use the bathroom to get changed, they stored our luggage and we were able to […] use the rooftop pool. Our room was ready about 45 minutes earlier than check-in time and the room was very very nice. They were able to accommodate us with the 2 full beds, there was a full kitchen, and we had an awesome balcony view. At one point over the weekend we needed ice and we called the front desk to ask where the ice machine was, someone was literally at our door less than 5 minutes later with a bucket of ice. Likewise when we needed additional towels. The staff was very very nice.. from the moment we got there and a gentleman helped us walk in our luggage. The location of this hotel is PRIME.. awesome. I will def. be staying here again, was very happy with my trip & money spent! Read moreGenuine Expedia guest review
"Way to noisy!!"
At 2:12 am from the music and constant door slamming they had champagne glasses oh these shelves in the kitchen and they all came crashing down. Glass was everywhere and scared us half to death and I called to ask to have someone clean it up and I was told we had to wait until 9 am when housekeeping came in.Genuine Expedia guest review
Stayed at the congress from 5/12/13 - 5/15/13 Check in went really great we arrived a few hrs early before check in but staff was really helpful we were greeted with glasses of champagne our luggage was stored until our room was ready... We requested to be in the new building but was told they had no rooms available but after some persuasion kelvin […] gave in and got us a room in the new building we had a partial ocean view Jr.suite BEAUTIFUL room only complaints were there wasn't enough lighting In the room and the air stayed on the WHOLE time even after we turned on the heat lol.... Other then that I would recommend this hotel to family and friends staff is super sweet and helpful and makes u feel very comfortable and at home... I would stay there again Read moreGenuine Expedia guest review
When arriving to Miami we took a taxi to the hotel which was way cheaper then asking for a shuttle. On arrival the room was amazing especially for the price. Most of the rooms are renovated. They have a kitchen, utensils, soap to wash them and a refrigerator/freezer. Being that my friends and I just turned 21 we went to party. This hotel was right in […] the middle of everything. We were able to walk everywhere. If you are looking for quite through out the night this is not the hotel for you because miami never sleeps. The only thing that I did not like about the hotel was the room service did not do a good job at cleaning through out the day. And like most hotels if you leave your valuables in the room make sure YOU LOCK THEM UP. But overall I would stay here again I loved it. Read moreGenuine Expedia guest review
"Absolutely wonderful! .surpassed our expectations!"
we were met by the staff with a glass of champaign and escorted to our room.....the view of the beach was wonderful...the rooftop pool and the music rocked.....couldn't have been any betterGenuine Expedia guest review
"Perfect location and great stay!"
This hotel was amazing! For the price we paid we were not expecting what we had recieved such friendly service and such an amazing updated hotel room (stainless steel appliances, waterfall shower, modern look) Perfect proximity to any restaurant and bar and two steps from the beach. This will be our regular spot anytime we are in south beach again. […] Thank you congress hotel! Highly recommend to anyone who will ask! Read moreGenuine Expedia guest review
"Over priced unhappy hotel stay"
This hotel was not at all what I expected, the curtains were stained and the room had a stale wet or damp smell, when I arrived they were unable to find my reservation and we had to wait a while until they did not to mention the lobby area is very small. The hotel itself us located in an alley with a street side view.the pictures online are false advertisement […] to some degree because the rooms are not as luxury as they said it was also I was made to pay a resort fee that only included towels for the beach.needless to say I made the best out of a bad situation because I had no other options sure to the fact that everything else was booked up. I wud never book this hotel again and I don't suggest our recommend it to anyone. Read moreGenuine Expedia guest review
"Nice hotel middle of the action"
only negatives were spotty internet,lacking utensils for kitchenetteGenuine Expedia guest review
I liked it a lot! I would go back. The only inconvenient was that the Internet never worked and they never fixed it.Genuine Hotels.com guest review
Hotel is like pictures. Good ends there. Several (10-20) bums live right ouusude this hotel, we were harassed by them daily. The hotel staff is rude today the least. We paid the $25/day" resort fee", 12.50 per person but were not able to get the beach chairs we were supposed to get for that. We go NO champaign check in, rather a rude awakening!Genuine Expedia guest review
"Pictures are deceiving. Staff cares less."
The only reason why this hotel is "ok" is because of its location. However, they lack a lot in customer service and quality. The rooms are not kept up to par. Things that are old or falling apart are not fixed or replaced.Genuine Expedia guest review
Already thinking of booking again this month !!!Genuine Hotels.com guest review
"Great hotel for fun in the sun"
The hotel was walking distance from the beach and the staff were friendly. The room had every necessary and not so necessary item to make your stay more enjoyable. Beach chairs and towels were reserved for us on the beach.Genuine Expedia guest review
""Miami" style rooms."
The rooms were very spacious and well lit. The balcony was a great addition.Genuine Expedia guest review
"Beachfront hotel with perks"
location was great, within walking distance to beach, shops, and local restaurants. View from the hotel balcony was amazing. Staff was cordial and helpul and assistance was prompt. The junior suites with kitchennette was perfect for our stay. We would definitely return to this hotel if in South Beach again.Genuine Expedia guest review
I am a frequent traveler to south beach and it was by far my favorite experience.Genuine Expedia guest review
"Great hotel if you love to party"
Its a great hotel, if your about that party life! My 2 friends & I had an amazing time! The hotel isnt very clean, like there hall ways, stair wells and elevators. But are room was in pretty good shape and a fabolous little kitchen, so you can cook your own food! I rate it a 4 because even though it not that neat of a hotel, id stay there again!Genuine Expedia guest review
"Ok but be aware"
Nice & pleasant staff. Room was less nice. No dresser!!! Bed was comfortable. and despite having a room fronting Ocean Dr., the noise was not a significant factor. Shower was handheld and takes getting use to. Plastic couch for old/uncomfortable. TVs may have been 19". There was a nice kitchenette with full size frig & microwave. Besides sleeping we […] spent little time in the room. Hey you're in SoBe. Don't let the rating sway you. Good location Read moreGenuine Hotels.com guest review
It was great.Genuine Hotels.com guest review
I would definitely stay there again next time. Maybe in a room with the ocean view for sure.Genuine Hotels.com guest review
"Fun party hotel, but stupid resort fees"
Great location, clean room, good service.. hotel staff was good, except for one front desk girl that was working early around 7am on 4/17.. called front desk to call for cab, front desk girl gave us attitude and told us to go outside and hail one.. mind you early morning on ocean drive there are no cars on the street. Also the $12.50 a person resort […] fee is a joke, couldn't get a cab called, no towels giving at roof top pool, over all nothing offered for that resort fee.. You would think that resort fee would possibly pay for your parking, But no.. parking is $35 a day.. total joke.. Over all the stay was fun, had a great room, paid for a partial ocean view, got room with huge balcony and what I would consider a full ocean view.. fun place to stay if you want to party.. just be prepared for fees you get nothing for.. Read moreGenuine Expedia guest review
Enjoyed my stay at this hotel. Would definitely stay again.Genuine Expedia guest review
"Badly managed hotel"
Room had an awful stench, didn't have beds for all 4 of us, 1 had to sleep on mattress on floor, locks on doors didn't work, furniture was ridiculously cheap. Charged a resort fee for each person, but only allowed us 2 beach chairs and towels.Genuine Expedia guest review
"THE BEST HOTEL I'VE STAYED AT SO FAR ON SOUTH BEAC"
I've been to South Beach and have stayed at the Park Central and now The Congress! This time I came with my girlfriend for a 3 night stay. The Congress is well worth the money!!! There are 4 buildings! When the bell boy took us to our room, the outside appearance of our building was not appealing but upon entering our room, we were astonished! SO BEAUTIFUL!! […] MODERN! PERFECT! We stayed in the Junior suite which had a kitchen(stove, fridge w/ freeze, pots, pans, plates, utensils, etc) a living room area, bathroom with a big tub and a plush bed! The room also had a balcony! The main building has a rooftop pool with a bar which we enjoyed very much! The location is PERFECT! Right in the middle of Ocean Dr!! I HIGHLY recommend staying here! Read moreGenuine Hotels.com guest review
"Ok for the money"
This hotel was affordable for an Ocean Drive hotel and well located where there was a lot of action. The suite included a small kitchenette with refrigerator/freezer, stovetop, microwave & dishwasher. Plates and utensils were sparse. Rooms were clean. Living room couch was hard & uncomfortable. No bureau for clothes which had to be hung or stored on […] the top shelf of the closet. The security bar on the door was missing, so we used the safe to store our money and valuables. Bathroom lighting was poor, but we loved the large tub encirled with shower curtains and the overhead shower in the middle of the tub. We had to call the front desk late one afternoon because housekeeping hadn't made our beds. Housekeeping also forgot to leave clean washcloths on occassion. Rooftop pool area was nice, but the drinks were small and overpriced. Staff was very pleasant, but not always very responsive. Read moreGenuine Expedia guest review
"Great hotel in a great location"
I booked a junior suite with a partial ocean view as a surprise for my husband. When we checked in, we received a pleasant greeting, quick check in process, and FREE champagne (who doesn't like free???). Once in our room, we were both VERY happy. The room was very spacious and the shower and tub were amazing. The kitchentte was convenient and had all […] the necessities. Plus, the fridge was stocked with beverages and there was liquor on a shelf. Our balcony was huge and the view was great. I'd recommend using the liquor in the room. It's cheaper than the drinks on Ocean Drive. My favorite part of the hotel was the rooftop pool/deck area. It is absolutely gorgeous and completely relaxing. My only complaint is that on a gorgeous day, there probably isn't enough chairs. The worst part of the hotel was the elevator. there's only one and sometimes you find yourself waiting way too long. But, with only 6 floors, the stairs are sometimes a good alternative. If you're not one to party, this is NOT the place for you. At times, you can hear the music from outside. If you're in Miami to drink, dance, party and relax, this is the PERFECT place. I would DEFINITELY stay here again. Read moreGenuine Expedia guest review
Very happy for the price. Was greeted with a glass of champagne. Great location.Genuine Expedia guest review
"Great for everybody wants to have fun!!"
I love this Hotel. Great location!! I will be back there in July.Genuine Expedia guest review
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