"Ocean view suite - Excellent view, bad room upkeep"
The ocean view suite had a beautiful view on ocean drive and the rooftop pool had a breath taking view; but the room had holes in the ceiling leaking water, the sliding doors to bathroom were off track, the freezer and fridge did not cool call front desk 4 times before maint. showed up to fix problem. Great location if thats your primary concern.Genuine Expedia guest review
I didn't like the check in and no parking..Genuine Hotels.com guest review
I've stayed at Congress many times and even though this hotel is a little more expensive than others its worth every penny. Staff is very friendly and helpful. Kelly from the front desk and Jonathan are always there when you need them with a big smile on their faces. The room is clean and comfortable. Location is amazing, you can walk everywhere. I […] have no problem to recommend this hotel , it's the best Read moreGenuine Hotels.com guest review
"Right across from beach great location!"
Perfect location by elevators are slow and depending on your room inconvenient to front desk. Other than that room size was great and love the balcony! Would be nice for rooftop pool to sometimes not play house music all day longGenuine Expedia guest review
"The show some thing in the Web, but its not true"
I reserve the best room they had in your web page. Looking at the pictures the show there. But the actuar room is not like the pictures. The room was ok, but not what they show. Disappointing.Genuine Expedia guest review
"Nice Hotel With Great Location"
Great Deal and Nice Hotel Wish I didn't get the floor with the ac units right outside the balcony but the white noise blocked the party on the rooftop pool bar. Great place for people ready to party or relax. Still got sleep with noise being in the middle of south beach. Do not go to restaurant in front. It is way overpriced and not goodGenuine Expedia guest review
Nice big room, clean, kitchen in room was very convenientGenuine Hotels.com guest review
"I wouldn't mind staying here again"
nice friendly staff good location good roomsGenuine Hotels.com guest review
"Great Service & Free Happy Hour!"
The location was right on the beach and the hotel was clean with excellent service. We couldn't find the ice machine and they brought it to us without even asking. The DJ at the pool was to loud to even speak to your partner, and there was no lawn chairs to lay out. This could have been because it was Memorial Day though. I would definitely return.Genuine Hotels.com guest review
"Great view and location; could use some updating"
When we arrived, we were greeted with a glass of sangria and a helpful staff. When we arrived in the room, the view and patio were beautiful, pointing directly towards the ocean. The rooftop happy hour was nice, but we only took advantage of it for two of the four nights we stayed. The margarita I received was a bit bland and tasted like Sprite (but […] hey it was free). If you plan on coming to South Beach for a relaxing time and to go to sleep early, do not stay at this hotel. The bass from the hotel party next door was bumping all night long. Not a bad thing if you are part of the party, but rough if you want to go to sleep by midnight. We stayed out til the early hours so didn't mind the late night noise. If you are coming here to party, this place is great though. Read moreGenuine Expedia guest review
"nice hotel, v. close to the beach"
This is not a family type hotel. It is located in the middle of South Beach night life, among discoteques etc. However you can enjoy the essence of Miami Beach there and have party all the time. Good bus connection (#150) from and to the airport. A lot of bars and restaurants arround.Genuine Expedia guest review
The staff was friendly and helpful. Louis was amazing. Housekeeping was not so great. Room was ok, but definitely not worth the price, you definitely are paying for the locationGenuine Expedia guest review
"Nice gem in the heart of it all"
Great location, nice rooms and a free happy hour. Staff were helpful, free apples in the lobby as well as a welcome sang aria. Full kitchen in the room while I didn't use it was nice.Genuine Hotels.com guest review
Great location. The staff was very helpful and the location is right across from the beach.Genuine Expedia guest review
It has a great view from the oceon room. Great hotel !Genuine Hotels.com guest review
I recently stayed here w my brother for 2 nights and when we got to the hotel were told they upgraded us to a 1bedroom suite. They also didn't have any more rooms, the room was horrible an needed a lot of work, hallway smelled of urine, shades were broken couch was lumpy and old. There was more but I'll leave it as just very dissapointing. Location […] is great and rooftop pool nice. Very upset w room and also hotel has not contacted me with my complaints and prob never will. Read moreGenuine Hotels.com guest review
"Nice view of the Versace, adequate and comfortable"
Centrally located, good to have the kitchenette, but noisy after midnite.Genuine Expedia guest review
I booked my hotel through Expedia and all they show pictures next to balcony and partial view of beach. So I booked the junior suite which also said partial ocean view. When I got to hotel the person behind desk said your room will be above restaurant and a view of the hotel next to us. After arguing with the gentleman for about 10 min. we finally got […] one of the rooms we booked on line. After getting into our room we went to visit the rooftop pool located on sixth floor. On the way to pool from fifth floor there was so much trash all over the hallway near the women's bathroom. I called front desk and after sending a maintenance worker upstairs they then apologized with an excuse of a big party the night before and didn't have time to clean it up. The front desks answers were short and cocky. Bottom line no costumer service or don't give a crap attitude. Read moreGenuine Expedia guest review
"3 Night Stay - We Checked Out After 1st Night!!"
Dirty washcloths hanging on shower curtain upon arrival (attendant removed and left on sink counter!). Backed up sink in bathroom (which they were quick to fix). Hard plastic chairs in room uncomfortable. No lobby to sit and people watch, Smelled medicinal to hide stale smell (causing a sense of room being dirty). Music loud until 3:00 am. (avoid this […] by staying at least on 1400 block of street). Some black-out roller shades broken or missing. Front desk personnel very helpful and accommodating. We would never stay here again. Read moreGenuine Hotels.com guest review
A couple of friends and I stayed at the Congress hotel this past weekend and had an amazing time! Our room was really big with a balcony and a partial view of the beach! We were in ocean drive with easy acess to the beach and the restaurant and clubs on the strip The staff was super accommodating and helpful! Kelvin went out of his way to make sure […] that we were enjoying ourselves and having an amazing time! Thank you congress!! Read moreGenuine Expedia guest review
"Nice view of the ocean"
Had a great time, very nice people. Cute roof top pool with bar. Free drinks from 5pm to 6pm, house liquor.Genuine Expedia guest review
We were expecting it to be very loud, but we did not have any problems with noise. The only issue we had was getting the luggage from the street to the lobby. I think there was only one bell hop for the whole hotel. Other than that, everything was fine.Genuine Hotels.com guest review
The desk staff especially Stephanie was terrific and helpful. extra towels were slow to come by. Room could be cleaner . hair in the bathroom . the size of the room and the bed were very goodGenuine Hotels.com guest review
"great hotel but a little noisy at night if you're"
great location, probably the best happy hour (5-6, house drinks at the pool) I've ever experienced, nice spacious room. Only problem is Ocean Ave gets pretty loud late into the night. but we survived it!Genuine Expedia guest review
"Best location on South Beach"
It was surprisingly relaxing given you were in the heart of South Beach. I look forward to my next stay at Congress!!!!Genuine Expedia guest review
"Great Place to Stay"
Clean, Nice Staff , the view from the pool area overlooks the beach. Happy hour by the pool was nice.Genuine Expedia guest review
"Close but no cigar"
The pictures on the site are taken by a professional photographer who can make a 10' x 15' room with a bathroom attached look like a multi-room suite. The pictures of the suite with the balcony are NOT the rooms you are getting. The rooms were clean and the AC worked perfectly. The location of the hotel is exactly in the middle of everything that is […] happening in South Beach. The upstairs pool/bar is perfect for views and hanging out. The bell hops were very helpful, the front desk personnel were to busy to deal with guests and could not even print our boarding passes. Not sure I would stay in this Hotel again paying the premium for a room without a view and without a balcony. Read moreGenuine Hotels.com guest review
Before making it to Miami we were speaking with Giselle when we made it we paid for a view with a balcony but they were out but don't panic it work out better for my f retry end girl and I Eleanor upgraded us and we we had the best view to see the beach and Ocean Dr when I come back I will be staying here the rooms were extra clean they gave us towels […] for the beach of no extra chrg a welcome drink in which you could go back and get countless of Sangria the rooftop was amazing we were right in the center and the noise level considering we were in the middle of all the action all we had to do was close the dbl slide doors to the balcony and the noise level wasn't bad at all we still got some rest I would highly recommend the Congress Read moreGenuine Hotels.com guest review
"Center of busy spot"
Music is load that you can hear in the room until 4am.Genuine Hotels.com guest review
"Close to the beach, wonderful staff"
Hotel was right across the street from the beach. The staff was SO friendly and accommodating to everything. There is a rooftop pool, with a bar. The rooms were large, clean and comfortable. Right in the heart of south beach, so there was constantly music playing. It is loud at night, so if that isnt what you are looking for this isnt the place for […] you. But I went on spring break and LOVED this hotel Read moreGenuine Expedia guest review
"Great hotel, great staff, awesome location"
We had a great time. The location is perfect & the rooftop pool is awesome. Staff was super helpful and even held our bags for us after we checked out because we had a late flight that day. Ocean Drive is a constant party, so keep that in mind; however, I can't say enough good things about our stay and this hotelGenuine Expedia guest review
"Nice hotel, Crappy staff."
The hotel was great. Right by the beach and great restaurant and bar. The rooms were nice and very clean. However, the hotel housekeeping staff lacked efficiency. I called to have more shampoo and conditioner deliver they never came so I called again. Still no one came. I called the front desk and 20 minutes later housekeeping finally came. I asked […] for a wake up call and thank God I had the alarm on my cellphone on as well because I never received the wake up call. Over all I give it a 3 rating. For the amount of money you pay, customer service should be in great shape. Read moreGenuine Expedia guest review
"Want to Stay Up All Night?"
Worst stay we have ever had. The hotel staff at the desk when we checked in was great and gave us what they said was a great room. The room itself was nice, but what happened that night wasn't. We went to bed at 11 to extremely loud music playing below us in the front of the hotel. The speakers and DJ and crowd screamed and the music pounded until we […] called the front desk at 3 am. They told us that they didn't know where the music was coming from. We told them to get it stopped! Nothing happened so at 3:30 am we called the police and the noise ordinance people who told us that the music must stop at midnight. After repeated calls to the front desk, which seem not to car too much, and the police etc. the music finally stopped at 4:30 am! We complained upon checking out and received our $25 resort fee back! Then to add insult to injury, we had paid an outrageous fee to park our car overnight, and it took the guy 30 minutes to bring us our car! Worst stay we have ever had at a hotel and we will not be coming back! Read moreGenuine Hotels.com guest review
"Loud hotel. Good to party but not to sleep"
When we arrived there were workers in our room painting the walls. Fortunately the smell was not an issue as it dried as we went for a walk along Ocean Drive. The main issue was when we finally wanted to get some sleep. The music from the Clevelander down the block was so loud that we moved our mattress to the next room as it was quiter. Miserable experience. […] Nice if you want to say up and party but not if you simply want to enjoy a good night's sleep. Additionally, the staff was not very helpful. Seems like transient help working the front and bellman's desks Read moreGenuine Expedia guest review
Nice place, great service, awesome locationGenuine Hotels.com guest review
"Nice Hotel close to the ocean!"
Was amazed,the outside doesn't look like much but WOW,the room was like apartment & with modern furniture,stainless micro,fridge, beautiful big oval tub set in the middle of the bathroom,better than high-end hotels!!!'nGenuine Expedia guest review
Loved the junior suite w balcony overlooking ocean dr. The kitchen made it easy to cook. Very spacious! Very impressedGenuine Hotels.com guest review
I will stay here every time I'm in south beach!Genuine Hotels.com guest review
There are two reasons why I gave the hotel a poor rating. 1. If you have any intention of sleeping don't stay here! I partly blame myself as it is on South Beach and I should know better. I stayed there mid week and it was non-stop till the early morning. 2. They charge a resort fee even if you don't use the facilities. If this is the case it should […] be included in the rate. Read moreGenuine Expedia guest review
Dont stay here if you want any sleep.Partying in the street below all night. Hotel staff are not very helpful and locating the lobby is an adventure.The bathroom was poorly designed. No water pressure and door had to be closed to get anything done by the sink and mirror. I was in a suite and the couch and chairs were so uncomfortble I couldnt be in […] that room at all. Read moreGenuine Hotels.com guest review
This hotel is older but it was clean and the staff was nice and attentive. It was perfectly located at the heart of South Beach, but if you don't like loud music at all hours of the day I recommend a different location. I went with friends to party so this was not only convenient but fun.Genuine Expedia guest review
Overall, hotel was a good value. Living room was a bit grungy, but everything else was decent. Right next to the Clevelander, so you'll hear partying all night long. Thankfully, my room was toward the back, so not so loud that I could not sleep. Any closer to Ocean Drive, though, and it would have been too much.Genuine Hotels.com guest review
"My Fav South Beach Spot!"
I love the location of the Congress and the rooftop pool but the staff made this stay even more special!Genuine Hotels.com guest review
"Great hotel, great staff, great location"
I would highly recommend this hotel. It's centrally located on the main South Beach strip. The rooms are chic and well appointed, including a microwave, refrigerator, dishes and a stove top. The staff was friendly and accommodating. I will stay at the Congress Hotel again next time I'm in South Beach.Genuine Hotels.com guest review
"Extra money for bad drinks and service."
They make you pay $12.5 extra for something called happy hour that serves Miller light and Amstel light only. Cocktails are low quality and only few choices. Serves from 5 to 6pm. We did not even go in the last day of our stay. Bed was not in good condition. Girl in the bar was very rude. She made us wait for orange juice 15mins in the happy hour then […] said happy hour is finished. Read moreGenuine Expedia guest review
"Old and dirty"
Walls were so thin that I could hear my neighbor snoring. 14 inch televisions. No fitness room.Genuine Hotels.com guest review
"Location Great / Not Rooms"
Located right in the heart of entertainment for South Beach however the rooms were extremely gross and damaged. Room looked liked it was partied hard in - dirty carpets, kitchen area damaged and huge burn in carpet from iron. Beware they will also put a $500 security deposit on your card as well as your stay. Staff I would give a 4 of 10 - only the […] bell man was polite. Also the sheets come off the bed and you will wake up with a nasty bare mattress in your face. Read moreGenuine Expedia guest review
"Congress Hotel stay"
Perfect location. Do not rent a car. Sweeping ocean views from rooftop pool. Complimentary cocktails 5-6 at poolside bar and DJ on weekends is fun. Mobil heaters and canvas gazebos for seclusion and when chilly. Loud music downstairs and all over South Beach on weekends. Go weekdays for restful sleep at any oceanfront hotel. If you party, perfect. All […] rooms have a kitchenette I think. Two balconies with ocean views from one BR. All suites. Big value. Expensive to rent chairs at beach, $20 per chair, $15 for umbrella and $20 for a small cabana enclosure. Pool has big views and is free. Definitely going back. Read moreGenuine Expedia guest review
"Excellent service. Excellent suite."
I will definitely stay here again. Awesome location. Amazing views from the rooftop pool and bar. The room was just a bonus.Genuine Hotels.com guest review
I have a wonderful experience pleasant people and the atmospereGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )