The hotel was in a great location; close to everything. The beds were great. The room was clean. Pool area and exercise room were great. Would definitely recommend!Genuine Hotels.com guest review
I booked a package The hotel manager treated me like I didnt know what I bought, I called expedia and they gave me a 100 creditGenuine Expedia guest review
"Great except for jacuzzi."
Everything was wonderful. So comfortable...Except when I used the jacuzzi after about 10 min with it going black specs and pieces came out which was really gross. That was the only thing that really bothered me.Genuine Expedia guest review
So convenient to be above where all the shopping is. We had an excellent time and the hotel is nice and most important clean.Genuine Hotels.com guest review
"Best hotel we have ever stayed in!"
Room was very clean and very comfortable! Very spacious room with great view of the Branson Landing. Only cons: no hot breakfast on sundays and no free internet in the rooms.Genuine Hotels.com guest review
Hilton knows how to deliver quality. The place was extremely comfortable and inviting.Genuine Expedia guest review
"good location bad service"
In a good location for sight seeing and shopping. That's if you don't mind paying a high price for a dirty room with uncomfortable beds. None of the counters were clean, the jacoozzi had a lot of black chunks of something in it after I turned it on and it didn't look like the bedding got washed, just remade!Genuine Hotels.com guest review
"Convenient to shops and restaurants. Relaxing"
The service was great! We went to shop and relax and this area had it all. Plan to return to Branson Landing.Genuine Expedia guest review
We went to Branson shopping for the weekend. This hotel is very clean, great spacious rooms, & comfortable beds. Our balcony overlooked the fountain area in the Landing. One thing to keep in mind is that some of the rooms are separated into different buildings. We had to cross outside to get to our building. Parking is extra in the deck & was a pretty […] long walk from our room. Room had a sitting area, kitchen area, & large bathroom along with the great bead. Very clean and classy hotel. Read moreGenuine Hotels.com guest review
"Great get away"
Location is perfect for shopping and relaxing. We loved it and will be back.Genuine Hotels.com guest review
The stay was good. Getting checked in even after sending a password protected PDF file to the assistant manager, The information passed on to the evening shift front desk was not adequate and resulted in my guests calling me and I had to give the last four digits of my credit card over the phone when I fact every bit of the information was there all […] along but just not passed on to the front desk. Read moreGenuine Hotels.com guest review
"Hilton Promenade Branson"
Nice hotel. However upon review of charges to credit card, the room charges and the amount held for room and incidentals both appeared on my card. I called my visa rep who then called staff at hotel who was simply rude and condescending. Not sure it's corrected. Even the visa rep commented on her attitude. I was very disappointed. Will not return!Genuine Expedia guest review
"Best Hotel in Branson"
My family and I always stay at this Hilton. It is close to the shopping, and is always clean.Genuine Hotels.com guest review
"Nice with one exception."
The rooms and facilities in general are nice. Our one complaint we had was the heavy odor of cigarette smoke in the room and on our floor. It was like being in a bar. I called the front desk and ask them if we had mistakenly been put in the smoking room. They indicated they have had several complaints on the smoke smell on some of the non-smoking floors. […] They said they were looking into it. They indicated most of the complaints were coming from hotel rooms near the elevators so they thought the smoke may be traveling through the elevator shaft from smoking floors. The problem continued throughout the night. I stayed at this hotel more than once and it has always been a pleasant stay. If we stay at this hotel again we will make sure our room is nowhere near the elevators. Read moreGenuine Expedia guest review
every thing was superb. except staff was never available, no one would answer the phone at the desk . you cou .ld never ask a question because no one was there.The hotel was great the service was bad. except staff was never availableGenuine Expedia guest review
"Just passing through"
This was not an intended stop for us. Due to weather we stopped for the night. Staff was extremely polite and helpful. We had to go out of hotel for food because kitchen was closed for the off season. However because of its location there were wonderful option just steps outside of the hotel. Neat location with the shopping and the fountains that perform […] to music. Rooms were clean and extremely comfortable for my family of 4. We also took advantage of their pool and hottub. Had we been staying longer, I was pleased to see they had a nicely equipped workout room with ellipticals, treadmills, free-weights, etc. My family has decided that we need to go back during a warmer time. Read moreGenuine Hotels.com guest review
We had a suite and it was very nice. It had the handicapped shower . My husband uses crutches slipped on the floors. He was okay, but if you never had that problem then it was not thought of. Everything else was nice.Genuine Hotels.com guest review
"very nice enjoed jacuzzie tub excellent"
location was great very close to the entertainment we were enjoying while staying there. Only one negative was that there was no snack or drink machine anywhere close to our room.Genuine Hotels.com guest review
"Great For Branson Landing"
Hotel is nicely located in Branson Landing. Great hotel to stay at if planning to shop/dine/play at the Branson landing.Genuine Hotels.com guest review
"Hilton promenade Branson"
Takes forever to get hot water to shower and sink. They charge $10 per day extra to park.Genuine Expedia guest review
"Great Place in Branson"
We stayed in a condo, separated bedroom/living room and kitchen. Large bathroom, wrap around porch. Even though our room faced west (front of the building) it still offered a decent view of downtown Branson. I recommend this hotel if you are going to Branson for business or shopping. If you are going for shows, stay on the strip. Walking distance to […] old downtown shops and dining. Read moreGenuine Hotels.com guest review
Great price, great location! Perfect for the husband who just wants to watch t.v. and the wife who just wants to shop. The best of both worlds!Genuine Hotels.com guest review
Loved locationGenuine Hotels.com guest review
"Great for step-out shopping convenience!"
This hotel surrounds the walkway "intersection" by the fountain on the landing. There are different towers on the different sides by the landing. Since it's right in the middle, I rarely carried shopping bags from one store to another; I just brought them back to the hotel. I have never stayed here and loved the convenience. You can pay per day and […] use the hotel parking garage which is easily accessible from the main road. Read moreGenuine Hotels.com guest review
"Pros and Cons to North Tower vs. South Tower"
The Hilton Promenade is right on the Branson Landing strip with the water fountain right between the North and South Towers. There is a also a Hilton Conference Center across the street, so make sure not to get them confused. If you have family members with disabilities, you will want the Promenade for sure. You have to check in before you park in the […] parking garage as you need your room key to park. It's $10 a day to park in the garage or $25 a day for valet. The South Tower is farther away from the lobby and does not have vending. If you want a Coke, if you want to use the exercise room or swim, or eat at the Hilton, you have to cross from the South Tower to the North Tower. My roommate wanted a bottled water late at night, so had to walk in her pajamas in the rain from the South Tower to the North Tower. The Hilton Promenade is great in bad weather as it is steps away from shopping and restaurants. You can walk out the door, take a few steps and eat at an Irish Pub or shop at many stores. It's really ideal for the elderly. The Hilton Promenade is very pricey compared to the many rooms available all through-out Branson. You can certainly stay at very nice motels and hotels for 1/5 of the price. The advantage is to be incredibly close to the Branson Landing. The Hilton Promenade is also very close to the Branson Railway, but so is the Hilton Conference Center. You also have a great view of downtown Branson or the Landing depending on where you room is located. Read moreGenuine Expedia guest review
nice hotel in the middle of the Landings.Genuine Hotels.com guest review
"Excellent service & nice hotel"
My 4 year old son & I had an excellent stay at the Hilton Promenade. When we walked in with our bags, we were immediately greeted by an employee asking if I needed assistance. The room was spotless & comfy. The entire staff was extremely friendly. We called room service for dinner & had to leave a message as there was no answer. When they didn't call […] back in 15 minutes, I called them again & was able to order. Our food was excellent. My son was so impressed he wants to live in the hotel! :-) Read moreGenuine Hotels.com guest review
Excellent, wouldn't stay anywhere else!Genuine Hotels.com guest review
All in all room and service was accommadating. A few problems but when addressed to mgmt it was taken care of immediately. The promenade outside was wonderful. Loved the shopping on site. The atmosphere was great. Loved view of lake. Will definitely go back. We had a handicap room. It had a very large bathroom and roll in shower. Full kitchen. When […] you book, ask for a condo with full kitchen. You can save a lot of money. Food and room service is very expensive. Read moreGenuine Hotels.com guest review
"lack of management overview."
Help seemed to be trying, but inexperienced. One evening (six p.m.) after returning from day of excursions we discovered room had not been made up. We settled for having them just bring fresh towels. Ours was an anniversary get away, with our daughter phoning the hotel from out of state and ordering a surprise $85 bottle of champagne that never made […] it to our suite and was never mentioned to us by management even though her credit card has already been billed. (Still waiting to be contacted) Our luxury suite was nice with great viewing except for massive cobwebs throughout the veranda. One phone call took care of that. Wish we had the same good fortune w/ the bubbly. Read moreGenuine Expedia guest review
"Our Expectations were very disappointing."
The room was large and well furnished. The noise from the heating and air conditioning unit was deafening. I called the front desk and they sent up a nice gentleman that explained to us that the on and off buttons on the thermostat were not wired up. He did go get a ladder and got up where the unit was located and turned down the air speed of the fan […] motor to its lowest point without it going off completely. That really helped with the loud wind tunnel noise coming from the heating and air conditioning unit. The next disappointment we encountered was upon setting up my laptop we find out there is a charge per day for Wi-Fi and in the Hilton's advertising they offer "Free Wi-Fi. After taking a shower we discovered that there was a large amount of water on the tile floor outside of the shower door. The bath matt on the floor was totally soaked. Upon checking the shower door seal we found that the seal was not connecting tight enough and the water from the running shower was leaking out on the tile floor. We reported that to the front desk upon checking out. Read moreGenuine Hotels.com guest review
Great spot for convenience but be prepared to be up early in the morning during the week due to the noise out on the landing.Genuine Expedia guest review
FIRST TIME TO STAY HERE, COULD NOT FIGURE OUT PARKING--STAFF DID NOT ACKNOWLEDGE US AT THE COUNTER FOR AT LEAST A FEW MINUTES. AC IN ROOM WAS NOISY"SOUNDED LIKE SOMEONE WAS TAKING A SHOWER". COMPACT FREEZER WAS FROZEN SHUT--FOR A FAMILY OF FOUR WE HAD THREE TOWELS IN ROOM. ON THE GOOD SIDE WE WERE ABLE TO ENTER OUR ROOM EARLY BECAUSE WE NEEDED TO DRESS […] FOR A DINNER ENGAGEMENT. TOWELS WERE BROUGHT UP ONCE REQUESTED. Read moreGenuine Expedia guest review
"Awesome Hotel and STAFF!!!"
We had reservations for a King Room and mentioned to the desk clerk that it was our honeymoon vacation. She upgraded us free to a one bedroom suite for free!!!! We had an incredible view of the fountains and a Jacuzzi tub for 2. We had a great time and would highly recommend this hotel to anyone traveling to Branson...Genuine Expedia guest review
I would stay again - it is right on the the Landing and the room is spotless with a comfortable bed. Next time I would bring a sleep mask to keep out the light and a fan to cool the room and cover any noises. The temperature is controlled at 72F so if you like it colder, you have to call.Genuine Expedia guest review
"Friendly people, comfortable bed & clean facility"
The Hotel Employee's are so warm, nice and friendly. Branson, MO has the nicest people. Our room overlooked the fountain, best view I think, and the bed very comfortable and room very nice. Only one night was a little noisy as we were right across from the elevator. We stayed Monday thru Thursday night. Did not like the parking situation. If you bring […] your luggage in it is very inconvenient. The garage is on the opposite side of the building and you have to drag your bags up a step, thru the lobby and possibly into another building depending on where your room is. Also, there was not much staff present thru the week. I have never been in a Hilton where a lobby is so quiet. For some, this could be a good thing. The restaurant was only open for breakfast but there was room service till 11:00 PM. Restaurant may be open on weekends for lunch and dinner, not sure. I did not use the pool or exercise room but both looked nice. One other comment, we did not know where to have dinner. We asked at the front desk about a couple restaurants near the hotel. The employee's at the front desk relayed feed back from other customers but they had not visited the restaurants in question. I like when some one can tell me their own experience. Read moreGenuine Expedia guest review
"never stay again"
$10 for parking, $15 for breakfast, charge for Wi-Fi. I am surprised you did not charge for using the lobby bathroom. It was not that nice.. Never plan to stay again, and tell friends about our experience.Genuine Hotels.com guest review
My Sister and I had a lovely stay and there were so much to see within walking distance. This was our first trip to Branson and we are ready to return and stay at the Hilton, everyone there was so friendly and helpful. We have told all our friends that this is the place to stay. Just check out the price of checking in on certain days. We checked in […] on a Sunday instead of a Saturday and saved a bunch. Read moreGenuine Hotels.com guest review
"Nicest Hotel in Branson"
The Condo we stayed in was completely furnished, very clean, comfortable, a real enjoyable stay. We will definitely come and stay at Hilton Promenade again. A Hotel we would definitely recommend for a enjoyable stay in Branson.Genuine Expedia guest review
We stayed at the Branson Landing to see a concert from the balcony, the night could not have been any better. The room was absolutely awesome. The hotel staff was wonderful, everything was within walking distance and We will return!Genuine Expedia guest review
Room not ready on time (checked in after 4). When arrived at room, bed skirts were all hanging off and bed was sloppy. No coffee cups but coffee maker. Not what I expected from Hilton for 275 a night! Would not stay againGenuine Expedia guest review
"Nice Hotel near shopping"
The hotel staff was very nice. We had a couple of issues with the room, but they were taken care of right away.Genuine Expedia guest review
"Business Trips can be fun at the Landing"
Location, location, location! The hotel is located right in the middle of an outdoor shopping mall with plenty of restaurants and across the street from Starbucks. Then the boardwalk along the river/lake is great for jogging in the morning or a stroll during the day. The rooms are clean, beds are very comfortable, etc. Stay here and you will love it […] like I did! Read moreGenuine Hotels.com guest review
"right where we wanted to be thanks"
it was great overall would stay again in the future worth every pennyGenuine Expedia guest review
"Long, sleepless, NOISY, night!"
We were in a room on the corner of a busy intersection. The train tracks were across the street. At 2 & 4 a.m. It sounded like the Train was coming in our room! When we First arrived, we realized the tile near the sink Had sticky gunk all over it. It had not been cleaned and made us question if the rest of the room was. We felt bad for spending what […] we did for this experience. The exercise room should be placed In this area instead of a guest room! Read moreGenuine Expedia guest review
"It was very convenient"
The hotel and room wasn't really different than any other. I was actually disappointed. I thought there would be more room, two chairs to sat in. The pictures had led me to believe there was a jet tub in the room. The room and hotel was no different than any other I stay in and pay half that price or less. The only thing was the convenience to the Landing. […] I seriously doubt I will do it again. I was down in my back and needed the convenience this trip. Read moreGenuine Expedia guest review
"Not worth the money"
This hotel would have been a great idea - a quality hotel overlooking a new open-air mall that has a family-friendly carnival atmosphere, especially at night, this would be a great complement to the Branson Strip. It provides an additional set of Branson activities without taking away from the original. However, the hotel is greatly overpriced. I've […] stayed at similar properties by this same chain that had exactly the same quality for less than half the rate. Internet connectivity was slow, yet was not free. But by far the biggest pain was the fact that this hotel is located directly adjacent to a WORKING freight train track, as in - right across the street. SO both nights that I stayed there, I was awoken at about 3am when the train came through. I would not stay here again at any price. Read moreGenuine Hotels.com guest review
Room was dusty and bathroom was dirtyGenuine Hotels.com guest review
Nice hotel in a great location. Front desk and services were not good. Slow and unresponsiveGenuine Hotels.com guest review
"Convenient and family friendly"
Perfect for night with family - just walk outside to shopping and several very nice restaurants to choose from. Loved having Starbucks right across the street for early morning coffee runGenuine Hotels.com guest review
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