"A dissappointing stay"
Checked in with a very nice member of staff. Initial room was noisy as by air conditioning units so asked to move. Second room turn out to have no air-conditioning in the room as was apparently not working so had a fan on the desk which sort of negated the reason for moving in the first place! In the middle of the heat wave this wasn't nearly enough […] and well below the standard I would expect for a 4 star hotel. Pillows also had stains on. Generally a disappointing stay made even more disappointing by the fact we sent a letter to the general manager 10 days ago and have still to have a response! Read moreGenuine Expedia guest review
Spent the weekend at the hotel. When we got to the room we noticed mold growing in the shower, which too wasnt working. Staff were very helpful and found us a new room and threw in free breakfast which was a nice touch! Would have appreciated an upgrade even more... maybe next time ;) Hotel is clean and modern, just how i like. Room service was very […] slow at times though. Breakfast was good quality and no complaints. Overall a very nice stay and would recommend! Read moreGenuine Hotels.com guest review
wanted somewhere close to restaurants and this was perfect. It was clean, lovely big room with little extras like wine glasses, bottle opener ice bucket and ice machine on each floor. Choice at breakfast was huge and well cooked. Very friendly staff.Genuine Expedia guest review
Staff were very helpful and friendly. Location is not far from the main shopping areas but the area appears a little run down and the nearby parking did not give you the best feeling of personal safety especially late at night.Genuine Hotels.com guest review
Lovely stay very nice hotel we were going to the Alexandra Theatre just round the corner perfect location great room and great breakfastGenuine Hotels.com guest review
Up graded to a "business class" room. If I had been paying " Business" rate I not have been very happy.The room had been poorly serviced.Genuine Hotels.com guest review
Excellent Hotel for overnight stay in central location. parking was a little difficult.Genuine Hotels.com guest review
"Extremely comfortable bed"
Location was spot on, the staff friendly and professional. A good nights sleep in a very comfortable bed. Slight negative - the shower pressure is a little poor.Genuine Hotels.com guest review
"Close enough to town and brindley place"
Toiletries in bathroom, extremely comfy bed and breakfast was amazingGenuine Expedia guest review
"nice hotel but need very clean"
i had mixed feelings about this hotel. Staff very friendly and helpful. When i entered the room at first there was crumbs on the carpets! and toilet has sewage smell. The gym too small, very often no clean towels, and no antiseptics to clean after use, also the tv does not work (flickers). also room tv remote control will only work when you are a meter […] away! Read moreGenuine Expedia guest review
The hotel itself was very good indeed with great service and comfy beds. The only issue with the rooms was that the shower had no pressure and the bathroom was a bit dark. The neighborhood was a bit rough that surrounded the hotel, but the hotel was only a 10 minute walk from the bullring. Overall the hotel was fantastic value at £69 and is worth […] staying at if you are staying in Birmingham. Read moreGenuine Hotels.com guest review
"Servicing of room was appalling!"
Bad location, Car park was not 2 minutes away and was down a scruffy passageway. If a woman alone was to use it she would be afraid to go there by herself. When the room was serviced glasses were left dirty, paper and biscuit crumbs on carpet, bath not cleaned, teaspoons not washed. Bedside tables not dusted. I could mention even more things left undone! […] The italian restaurat looked very appealing. Shame the food didn't match up to it. My partner's 'crispy pizza' was swimming with oil and was soggy. My garlic and rosemary potatoes were deep fried and served with chives! My tiramisu was a drik not a dessert! so you could say I am one very unhappy customr and would not stay here again! Read moreGenuine Hotels.com guest review
"Ok but there are better for a similar price"
Room was fine - nothing great. water charged at 2.75 for a little bottle. poor quality breakfast, staff friendly. free wifi. great massage in the treatment rooms wouldn't want to be a single female in this area of Birmingham!Genuine Expedia guest review
Tired rooms, terrible food and questionable hygiene in the kitchens, namely a pizza tray placed on the floor before being used to give customers their dinners.Genuine Hotels.com guest review
Worst hotel I've ever been too. Not of a penny worth for 4 star. Room was not at all cleaned, it was so dusty that it felt like it hasn't been cleaned for ages. On complaining about the same we got a reply from the cleaner "Dust is everywhere we can't help it" Access cards don't work. Breakfast didn't match a 4 star standard. NOT AT ALL RECOMMENDED […] ... Read moreGenuine Expedia guest review
Hotel was at full occupancy. Service was poor and not what you would expect of a 4* hotel. Manager blamed full occupancy when we complained. 4* hotel feels the strain when fully occupied? Do they really deserve 4 stars?Genuine Hotels.com guest review
I arrived at my room late and very tired, in the morning I noticed the shower was full on hold and there was something sticky on the wall next to my bed as if someone had spilt a drink there. Overall quite disappointing for such a hotel. I asked to change rooms and was granted my request. The next room was much better but my sheets weren't changed all […] week I stayed there and the cup and spoon I used weren't clean properly. I think they should look into a new cleaner. I also found that the rooms could do with some updating. Otherwise the staff were friendly and very accommodating .and the location was good with all nearby shops and restaurants. Read moreGenuine Expedia guest review
"Rock of Raddison"
Apart from our room being set up for another customer who had cancelled even tho I'd booked over a month prior this hotel was amazing & the service was of very high standard would highly recommendGenuine Hotels.com guest review
Brilliant stay. Fantastic breakfast. Fabulous view. Will be back soon!Genuine Hotels.com guest review
"Bit tatty. Room smelt of dust."
Bar downstairs smelt of sewage, room dusty looked like it needed some tlc.Genuine Expedia guest review
"HOTEL CANCELLED THE ROOM"
When guest arrived they were told that the hotel was booked up and there was no room available they would be moved to a different hotel 3 miles away. Considering we had not been contacted prior to the change it was unacceptable as another colleague was booked into the same hotel. The hotel offered was not of the same standard as the Radisson. Find the […] service unacceptable for a business trip. Read moreGenuine Hotels.com guest review
"Great place to stay"
Very happy with this hotel. I only booked a standard double but was very impressed with the size of the room and it was very well appointed. Good wifi and all the equipment worked well. A good location close to the station and all shops, bars and restaurants. I would definitely go back.Genuine Hotels.com guest review
"I tried but you failed...."
This was the second time I have visited thus hotel, did not have a great time first time with noisy plumbing and poor service - was promised by the management this would be different thus time..... It wasn't , thus hotel has lost its mojo, no one cares, there is no attention to detail, no one is prepared to say NO we can do better. My room was not serviced, […] when it was done all that happened was the towels were changed. The restaurant service slow distointed and unprofessional, however very friendly. There were broken hangers in the wardrobe and the iron was USELESS no management available as they had all gone home. Thus hotel is at the higher end of the offering in Birmingham, it's is not any where near living up to the expectations laid down by the Radisson brand, which has some of the best hotels under its umbrella. Read moreGenuine Hotels.com guest review
"Comfy Bed, Good location, but expensive parking"
Complimentary upgrade was a great treat and the view from our room was amazing on the 16th floor. Room was very clean and the bed was extra comfy. Location of the hotel is only a few minutes walk from the city centre but this convenience comes at a price. Parking near the hotel is quite expensive and not exactly the most spacious of car parks.Genuine Hotels.com guest review
"Nice hotel very modern."
Nice and very comfortable bed and chairs.The decoration brilliant inside the room.Genuine Expedia guest review
"Nice Night but expected better."
Arrived at the hotel and was told we had a non smoking room. We asked to change to a smoking room and the lady at the check in desk did this for us straight away and we had a room on the 12th floor witch was very good! However the room was very dusty and you could see it in the air and air con in the room was not great either. The bed was very comfy […] and the wifi was a good connection. The bathroom room was nice enough. The breakfast was very nice but we couldn't help but feel like the staff were wanting to rush us out as the the time was 10.20. Overall nice stay just shame about the room been dirty! Read moreGenuine Expedia guest review
"Nice hotel, shame about the stay"
Hotel is very nice, a little generic. The room is a bit retro, and the TV is very small. The bed was awful, I had a bad back for days following a two night stay. The shower was lacking power too. Also, the ethernet cable in my room was broken. The car parking facilities are an NCP around the corner. Very rough indeed particularly with workmen going […] to and fro for the New Street upgrade. Read moreGenuine Expedia guest review
"Very good hotel but in a very nice area"
check-in was efficient. Staff were able to answer all questions and provided map and directions to certain areas. Car parking was easy and close. Bar area was good with good food. Breakfast was very good and service efficient. Room was quite large and had all the necessary facilitiesGenuine Expedia guest review
Hotel itself is quite nice. But service wasn't good enough for a four star hotel. Food was cold.Genuine Hotels.com guest review
"Good hotel for short stay"
We stayed at this hotel as we were in Birmingham to see a concert at the Symphony Hall. The exterior is striking albeit situated next to a busy roundabout so a bit noisy. The view from our room on the 17th floor was great enhanced by the floor to ceiling windows. The decoration was a little tired with a few marks on the carpets and the desk top was […] very used. Read moreGenuine Expedia guest review
"Good hotel, cold water"
I was really enjoying my stay up until the point that I decided to have a shower before work. The hot water was off so the shower never happened. I understand that problem occur in big buildings, but this was one way to wreck and otherwise good stay in the hotel.Genuine Hotels.com guest review
"nice hotel with nice views"
enjoyed my stay at raddison blu birmingham i was in a corner room on floor 16 had great views around the city service for room service wasn't the best but overall pleased.Genuine Expedia guest review
"Excellent location, comfy bed in the city center"
It was a great night, quite and good quality sleep. The room was clean and the staff particularly friendly and helpful. The hotel is in the perfect location to The Mailbox, the Bullring and Hippodrome, which are all less than 5 minutes walk. The only improvement could be the bathroom equipment, as it was minimal toiletries.Genuine Hotels.com guest review
"Nice hotel for city Centre."
Generally good hotel Overall good experience, carpets needs cleaning . Good breakfast.Genuine Expedia guest review
Spent little time in the hotel so unable to review facilities properly. Bed was wonderful!!Genuine Expedia guest review
"Lovely hotel, but no ventilation=smells of damp"
Lovely hotel and bed, excellent service, but the structure of the building means that windows in rooms don't open, so no fresh air so my room smelled overpoweringly of bleach and furniture polish. The air con was left running for hours but this made no difference. Stains on floor and a leak I the corner of the room. Other than that, I would stay again, […] but perhaps bring a fan with me to aim at the stronger smells! Read moreGenuine Hotels.com guest review
Not a very nice area, carpet in the room was stained and generally not a very nice roomGenuine Hotels.com guest review
Good hotel good , location great , I had a business suit and room was good but wasn't impressed by the TV !! Needs to biggerGenuine Hotels.com guest review
"Tired looking room"
Disappointed with our stay would of rather spent money on another hotel. Room very tired and shabby. Room service took so long, very short staffed and gym only open in morning from 6-9:30. Not going back. The only thing going for it is the city locationGenuine Expedia guest review
"Comfortable hotel for business traveller"
I stayed 2 nights during industry conference. Very comfortable and well run hotel - seamless wi-fi connection, clean room, good breakfast, great service - everything you need to focus on your business meetings.Genuine Expedia guest review
"Felt very let down"
I was performing at the Hippodrome nearby and wanted to share a romantic last evening with my girlfriend. It was anything but, i'm afraid. We were woken very early in the evening by some sort of industrial noise by our window, and in the morning when we wanted a lie in together - our door was knocked on THREE TIMES by housekeeping staff despite shouting […] "WERE TRYING TO SLEEP - NO THANKYOU". All in all it was a rather unpleasant stay and i'll not be staying here again, despite it being recommended to me. Read moreGenuine Hotels.com guest review
"One of the BEST hotels- would definitely recommend"
Stayed here recently for a work function and was instantly impressed from the moment I entered my room on the eleventh floor. Spotlessly clean room and bathroom, even the mirror didn't steam up while taking a shower! Lovely fluffy pillows, comfortable bed provided me with the best sleep I've had in a very long time. Staff were sincerely helpful and […] attentive and I would stay here again without fail and recommend them 100% Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Nice and central. Local to hippodrome so perfectGenuine Hotels.com guest review
Lovely hotel, though terrible check out, took absolutely ages and there was a huge queue checking out. Advertises a gym but it is only open at times when the spa is closed, very strange.Genuine Hotels.com guest review
"Average - perfect if you like staying on a freeway"
Average and perfect if you like staying on a large roundabout and freeway combined. Comfortable rooms but.....ho hum. There are other choices in Birmingham.Genuine Hotels.com guest review
"Ideal location for city shopping"
Ignore the bad reviews !!! great hotel...service, breakfast and room all excellentGenuine Hotels.com guest review
We stayed for three nights for the Twixmas period The hotel is on a busy road junction, just a few minutes from New Street railway station.Genuine Expedia guest review
IDEAL LOCATION FOR NEW STREET STATION AND CHRISTMAS MARKETS AND THE BULL RINGGenuine Expedia guest review
"At the heart of city centre"
My stay in the hotel was a memorable one. The staffs are polite and always willing to assist, their breakfast was excellent. I will definitely recommend this hotel to friends and families.Genuine Expedia guest review
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