All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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Sheikh Zayed Road, P.O. Box 118737, Dubai, United Arab Emirates, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 217 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"nice"
All was perfect except the slow room service
Genuine Hotels.com guest review
3 night trip Oct 30, 2014
Ahmed
IE
4.0 / 5Excellent
Excellent location. Efficient service. Friendly staff. Comfortable rooms. Good food.
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, We are delighted to read your review and thank you for staying with us I’ll make sure to share your review with my colleagues and this will certainly motivate them to keep up the good work. Once again thank you and we look forward to the pleasure of welcoming you back. Kind regards, Kinan al Ghraoui General Manager
4 night business trip Sep 27, 2014
A Traveler
IE
5.0 / 5Outstanding
"Perfectly situated."
Just had a one night stay after travelling back in to Dubai from Abu Dhabi. When we checked in, we were upgraded to a studio which was lovely and spacious. Hotel is situated near Burj Khalifa so lovely view, and near both Dubai mall and Mall of the Emirates within decent distance. All in all nice stay and would recommend to others.
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, Thank you for sharing your stay experiences with us. I am very pleased to hear that you had a nice stay with us and glad that you find also our location very convenient. I’ll share your comments with the rest of my colleagues who will be equally pleased to hear that you had an enjoyable stay. We are looking forward to another memorable stay and thank you for the recommendation. Warm regards, Kinan Al Ghraoui General Manager
Other trip Sep 13, 2014
Fifi
GB
5.0 / 5Outstanding
""Living In A Palace""
Villa Rotana is great! My wife and I greatly enjoyed our one-night stay at this palace-like hotel! The location is excellent, right next to the tallest building in the world, Burj Khalifa. What's more, it features fantastic rooftop swimming pool that offers magnificent views of Dubai downtown, we snapped some unforgettable photos out there, there's also a great gym and jacuzzi, all for the guests to use, one could easily spend the better part of the day on that top floor! The only reason I didn't give Villa Rotana five stars in all the departments is because of the surroundings. There's nothing next to Villa Rotana, only a small 'desert' and most of the fancy buildings/surroundings are on the other side of the highway. Having said that, it's even possible to see Burj Khalifa from your room (inside which you can also cook by the way), the interior of the hotel is like in a palace and the staff were always very helpful and very nice to us, we couldn't find a hair dryer so we mentioned it in the comments on the card we were given during breakfast and it was delivered to us immediately after we returned to our room. Villa Rotana really cares about its customers and we will surely be coming back! :)
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, Thank you for taking the time to review our hotel and share your experiences. We are very happy to receive your feedbacks and glad that you had a pleasant stay. Your compliments about our hotel, facilities, services and staffs will be shared as it will help us to motivate more and keep up the good work. It was our pleasure to host you during your stay in Dubai. Once again thank you very much and we are looking forward to your future stay with us. Best regards, Kinan Al Ghraoui General Manager
1 night romance trip Aug 2, 2014
The Young Poet
AS
4.0 / 5Excellent
"Nice room, close to Dubai Mall & Metro stations"
The hotel was in a reasonable location close to dubai mall and metro stations that enabled my wife and I to travel to other areas like downtown dubai, the marina, dubai creek etc. The city is very spread out (across maybe 15km ) but the train was easy to use and taxis were cheap. The hotel was good but I got a bit of a vibe that I couldn't trust some of the hotel staff at the front desk during a few encounters regarding payment
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, Thank you for giving our hotel a good rating and we are glad that you found our location a very convenient one and for sharing your concern following your recent stay with us. Your comment has been addressed to the concerned department and we hope you will allow us the opportunity to serve you better in the future. Sincerely yours, Kinan Al Ghraoui General Manager
Other trip Jul 8, 2014
Backo
AU
5.0 / 5Outstanding
Extremely satisfied, from the moment I checked in the staff was very professional , courteous and accommodating .they had a very nice breakfast buffet , the gym was more than adequately equipped with a sauna, jetted tub ,swimming pool with temperature controlled swimming pool on the roof with a nice view of the city
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, It is a pleasure to receive a comment especially when it is a positive and up to the guest satisfactions. We always strive to ensure that our guest will have a good stay experience. Thank you for taking time to share with us and it will add motivation to all of us here at Villa Rotana Dubai. Thank you once again for your kind comment and it was a pleasure having you. We are looking forward on your next stay with us. Warm regards, Kinan Al Ghraoui General Manager
1 night trip May 28, 2014
M
IE
4.0 / 5Excellent
"clean and nicely located boutique hotel"
Really loved the quality of food and the location the only downside is that yhey don't serve alcohol breakfast was really fresh n delicious
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, Thank you for sharing your review about our Hotel. We are glad to know that you loved our food and the hotel location. Your comment with regards to our fresh and delicious breakfast will be shared to my colleagues in Kitchen Dept, who I’m sure are very pleased to received kind comment. We do offer also different mocktails as alternate for alcohol and we hope on your next visit you can give a try and taste. We are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai. Best regards, Kinan Al Ghraoui General Manager
1 night business trip May 15, 2014
A Traveler
IE
5.0 / 5Outstanding
"Lovely hotel close to Dubai Mall"
Lovely hotel with friend staff, close to the metro to get to Dubai Mall with lots of food places and also to Jumeirah Beach Park...small park leading to a small beach. We preferred JBR lovely area very happening with a stunning beach which is far away from Villa Rotana. So if you prefer a beach holiday best to stay near JBR. If you use the metro buy a card its cheaper to travel on. No wifi at the hotel but you receive wifi at Dubai Mall for free.
Genuine Expedia guest review
Response by Villa Rotana
Dear Valued Guest, Thank you for sharing your comment and positive experience. We are happy to learn that you had a lovely stay and hope to welcome you back again soon. Best regards, Kinan Al Ghraoui General Manager
Other trip May 3, 2014
Naz
GB
4.0 / 5Excellent
"Nice hotel with character in middle of Skyscrapers"
This hotel made for a great stay. Hotel staff and room standard was top quality. There is a nice pool and spa facilities on the top floor which was quiet most of the time but lovely to relax at. I chose this hotel as I did not like the idea of being at a high rise hotel- don't like heights. My kids (ages 5 and 2) and hubby loved it too. The only criticisms are the breakfast was a bit repetitive and the restaurant food I felt should be of a higher standard to match the rest but otherwise I would definitely stay here again.
Genuine Expedia guest review
Response by Villa Rotana
Dear Valued Guest, Thank you very much for the inspiring feedbacks and we are glad that you had a great stay with us. We are happy to receive your appreciations about our hotel and colleagues. Your comment about the breakfast buffet menu is well noted and will be action as soon as possible. Again thank you for sharing your stay experience and we are looking forward having you back soon. Best regards, Kinan Al Ghraoui General Manager
Other trip Apr 30, 2014
A Traveler
GB
5.0 / 5Outstanding
"Hotel close to all attractions"
everyone we met at the hotel were. so friendly and helpful. We felt so welcome there .
Genuine Expedia guest review
Response by Villa Rotana
Dear Valued Guest, We are pleased to know that you enjoyed your stay with us. It is rewarding for us to know that you rated my colleagues, friendly and helpful. It is also heartwarming to know that you felt so welcome during your stay. Once again thank you and we look forward having you back soon. Best regards, Kinan Al Ghraoui General Manager
Other trip Apr 13, 2014
Lisa
IE
4.0 / 5Excellent
"Near the metro"
Overall the hotel is a great deal. I had a living room with a separate big bedroom and a kitchen. It was clean and comfortable and the staff were eager to please. The price was also better than comparable hotels. The location is OK - it's close to Dubai Mall but a bit of a walk, but it's only two minutes from a metro stop, which is convenient for moving around the city. Other than the metro stop, it's a bit isolated from other things; this is the only negative.
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Valued Guest, Thank you for the review and for sharing your experiences during your stay at Villa Rotana. We are happy to know that you found our hotel a great deal. I’m glad to know that our rooms, cleanliness and most of all my colleague’s services pleased you and make your stay a comfortable one. Our hotel location is also very convenient not only in metro and also by taxi if you want to explore the city. Again thank you for taking time to share with us your experience. I hope to welcome you back soon. Kind regards, Kinan Al Ghraoui General Manager
2 night business trip Mar 22, 2014
Kevin
CA
5.0 / 5Outstanding
"Good location and comfortable room"
We had a 2-room suite (2 twin beds), and we were pleasantly surprised to find that the suite had an extra half bath. The service was very helpful, including a late check out of 2pm.
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Valued Guest, Thank you for posting your sharing and posting your Review. It is delightful to learn that you enjoyed your stay with us. Your feedback has been shared with our team. We look forward to welcoming back on your next visit. Best Regards, Kinan Al Ghraoui General Manager
3 night trip with friends Jan 2, 2014
A Traveler
IE
5.0 / 5Outstanding
"villa rotan is good hotel"
The villa rotana ia great hotel and price was good
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Valued Guest, Thank you for the review following your recent stay in Villa Rotana. We are glad you find our hotel a great one and with good price. Your comments will be shared with my colleagues. Once again thank you and we look forward to welcoming back on your next visit. Sincerely, Kinan Al Ghraoui General Manager
2 night family trip Jan 3, 2014
shwan
IE
5.0 / 5Outstanding
"Great location"
Great location, great staff always willing to help. very nice breakfast buffet. Rooms very clean. Would definitely stay here again. Highly recommendeed.
Genuine Expedia guest review
Response by Villa Rotana
Dear Value Guest, Thank you for taking the time to review our hotel and share your experiences. We are happy to hear that you enjoyed your stay with us. We are happy to note that you have found our hotel’s facilities and amenities to your satisfaction. It is indeed our goal to deliver our Best to our valued guests. Your appreciations about our great staffs, services, nice breakfast, very clean rooms and great location will be shared to my colleagues. Once again thank you feedbacks and it is our pleasure to serve you. Looking forward to have the pleasure to have you once again at Villa Rotana! Best regards, Kinan Al Ghraoui
Other trip Jan 6, 2014
Anon
GB
4.0 / 5Excellent
Excellent
Genuine Hotels.com guest review
2 night business trip Dec 19, 2013
A Traveler
IE
4.0 / 5Excellent
"Excellent 4 star hotel"
Good stay. Nice room. Great value for money. Service can be a bit slow but they did try and we're very courteous. Would Reccommend.
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, Thank you for taking time to write us a review following your stay at Villa Rotana. We are glad that you have a good stay and find our hotel great value for the money. I have noted your concern with regards to the “service is slow”, I have taken a good note of it and would appreciate if you can provide me details on what you have experienced in order for us to avoid the same problem occurring in the future. We deeply value our relationship with you and committed to providing you the highest level of service. If you have further concerns or comments regarding this matter kindly let me know. Thank you once again for providing us with your valuable feedback and we are looking forward to the opportunity of welcoming you back upon your next visit to Dubai. Sincerely yours, Kinan Al Ghraoui General Manager
2 night trip Dec 19, 2013
Danno
AU
4.0 / 5Excellent
Fantastic service
Genuine Hotels.com guest review
3 night trip Dec 5, 2013
A.N.
GB
5.0 / 5Outstanding
"Nice hotel close to downtown Dubai"
Very attentive staff, good clean comfortable rooms upgraded free of charge. Will stay again great experience.
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, Thank you for sharing your experience at our Hotel. We are delighted to know that you had a great stay with us. Your review will be shared to my entire colleagues. Once again Thank you and looking forward to having the pleasure of welcoming you once again to our Hotel in the near future. Rest assured that we would continually provide you with the best services and personalized care at all time. Warm regards, Kinan Al Ghraoui General Manager
Other trip Dec 3, 2013
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel close to train station and Dubai mall"
We stayed three nights at the hotel. Very good breakfast and swimming pool. The staff was really kind.
Genuine Expedia guest review
Response by Villa Rotana
Dear Valued Guest, Thank you for taking time to post your review following your recent stay at Villa Rotana. We are pleased to receive your very good comments to our breakfast and swimming pool. Your kind comment with regards to my colleague’s kindness is well noted and will be shared. I look forward to seeing you again here at Villa Rotana and assure you of our best attention and services at all times. Best Regards, Kinan Al Ghraoui General Manager
Other trip Oct 27, 2013
A Traveler
GB
4.0 / 5Excellent
"Elegant, good service, and in good location too"
the location of the hotel was good, near to the Burj Khalipha and Dubai mall, and also 100m to metro station. The hotel building is in good shape, well maintained, clean and elegant. Good natural lighting, good aroma, good pool and fitness, clean and modern rooms with good amenities, good breakfast and good service. Can't really think of something negative. Maybe the price is a little high
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, Thank you for the wonderful review. Your detailed feedback and positive reviews will serve an added motivation to the entire team to consistently maintain the highest level of service to you our valued guest. Once again thank you for your valuable comments and it is our pleasure to serve you Looking forward to have the pleasure to have you once again at Villa Rotana! Best regards, Kinan Al Ghraoui General Manager
2 night business trip Oct 1, 2013
mehdi
IE
5.0 / 5Outstanding
"Boutique apartment hotel close to Dubal mall"
Relaxing stay where staff were very attentive and always willing to provide assistance. Staff quickly learnt your name and were always able to provide solutions including wanting to arrange an early breakfast with a early start the day we flew out. Hotel is immaculate and food quality is excellent and reasonably priced. Strongly recommended
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, We would like to thank you for taking time to share your experience at Villa Rotana. It is indeed our goal is to achieve the highest standard of service we could offer to our guests and it is always rewarding for me and to my entire colleagues to learn that we met your satisfactions. Your kind comments will be shared with my colleagues who I’m sure will be mostly pleased with your kind gesture. Once again thank you very much and we are looking forward to having the pleasure of welcoming you back at our Hotel in the near future and rest assured that we would continually provide you with the best services and personalized care at all time. Sincerely yours, Kinan Al Ghraoui General Manager
Other trip Oct 6, 2013
A Traveler
AU
4.0 / 5Excellent
"Good overall"
Our stay was good overall but we upgraded to an apartment to fit a child bed and none of the curtains were wide enough to close- it was as if they were there purely for show- we had to sleep wearing our eye masks ! Otherwise good
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Ms Calland, Thank you for your comment. We are delighted to know that you a good stay with us. I have noted your feedback with regards to our room curtains and the same will be communicated to the concern department for immediate action. Again Thank You and we are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai. Kind regards, Kinan Al Ghraoui General Manager
1 night family trip Oct 2, 2013
Catrina Calland
AU
5.0 / 5Outstanding
"Excellent hotel for a great price"
The Villa Rotana was situated very close to the Burj Khalifa and also mall of Dubai and only 15 mins from the airport. For a decent price the hotel punched well above it's weight and the staff were extremely helpful. Definitely a good stay and would go back here in a heartbeat.
Genuine Expedia guest review
Other trip Sep 12, 2013
Kiran
AU
4.0 / 5Excellent
"Excellent palce to go"
A brilliant hotel and has an added bonus of a kitchen of you get the studio. Comfy with a good service and perfect location if you want to go anywhere. Metro is a 3-4 minute walk! Breakfast was really nice, top hotel all in all!
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Valued Guest Thank you for choosing Villa Rotana for your recent stay in Dubai and for taking time to write your feedback in Expedia. We are delighted to receive your kind comments most especially with our rooms facilities, breakfast, location and your commendation to our colleagues in providing good service. Truly such comments are inspiring for all of us to continue in providing you our best services and facilities for your utmost satisfaction and expectation. Once again thank you very much and we look forward to having the pleasure of welcoming you back at Villa Rotana in the very near future. Yours sincerely, Kinan Al Ghraoui General Manager
2 night trip Jul 10, 2013
K
GB
4.0 / 5Excellent
"Great for the price"
The service was fantastic, especially at breakfast. I was on a training course at the nearby Marriott Marquis but didn't want to pay 5 star prices as I wouldn't be spending much time in the room. I got upgraded when I arrived and the room was huge and very modern. Breakfast was included in the price and had a great selection, including a whole section of healthy food. The gym looked great but I didn't have the nerve to work out there as every time I went there I was the only women. I got a taxi to the Marriott for less than 15AED so I reckon I saved about 500 pounds over 5 nights by not staying and having breakfast in the Marriott.
Genuine Hotels.com guest review
Response by Villa Rotana
Dear Guest, Thank you for sharing your experience from your recent stay with us at Villa Rotana Hotel. I am very pleased to learn that you enjoyed your stay with us and were happy with our services and facilities most especially on your concern with our breakfast having the wide variety of selection. Your detailed feedback and positive reviews will serve an added motivation to the entire team to maintain the highest level of service at all times to all our Guests. Once again thank you for taking the time to post your review. We look forward to welcoming you back upon your next visit to Dubai. Sincerely, Kinan Al Ghraoui General Manager
5 night business trip Jun 22, 2013
dhstyle
AS
4.0 / 5Excellent
"Burj Khalifa"
Very friendly and helpful staff. In a big hotel you are just another person however the personal attention was there at the Villa Rotana. Excellent location and great view of the Burj Khalifa from the swimming pool on the terrace :) Breakfast spread was good. Only issue was that we requested inter-connecting rooms (kids were in a seperate room) and they said it would be based on availability on day of arrival! However given that our kids are both over 16 years old this was not a major issue.
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, I would like to thank you for choosing Villa Rotana for your stay and taking time to share your feedbacks following your recent stay with us. We are pleased to know that you enjoyed your stay with us and were happy with our services and facilities I have noted as well your request for the Inter Connecting Rooms, we try as much as possible to accommodate your request based on availability of the Rooms. We do hope this will not deter you from staying with us on your next visit Dubai. It is our goal to maintain the highest standard of service and highly appreciate you valuable feedback. Thank you once again and we do look forward to have the pleasure of welcoming you to our hotel in the near future. Sincerely yours, Kinan Al Ghraoui General Manager
Other trip Jun 24, 2013
A Traveler
IN
5.0 / 5Outstanding
"Great hotel and excellent service"
Staff was helpful and services was great.
Genuine Hotels.com guest review
Response by Villa Rotana
Thank you for posting your review It is delightful to learn that you enjoyed your stay with us. Your feedback has been shared with our team. We look forward to welcoming you back on your next visit.
1 night family trip Jun 7, 2013
Saud
GB
5.0 / 5Outstanding
"Great staff!"
The staff are very friendly and helpful. They made me feel very welcome. The location is very good and close to the Burj Khalifa. I even had my own kitchen ;)
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, Thank you for the Review. Your kind comments are highly appreciated as it will serve an added motivation to each and every one of us. Again thank you and we are looking forward having you once again in the near future. Sincerely, Kinan Al Ghraoui General Manager
Other trip May 16, 2013
Asim
GB
5.0 / 5Outstanding
"excellent value for money"
Excellent value for money, easily accessible by Metro or taxi. Would definitely recommend to others.
Genuine Expedia guest review
Response by Villa Rotana
Dear Guest, Thank you for you for posting your Review. We are very pleased to know that you have an enjoyable stay with us. Once again thank you and we look forward to welcoming back on your next visit. Sincerely, Kinan Al Ghraoui General Manager
Other trip May 13, 2013
Rachel
AU
5.0 / 5Outstanding
"Very friendly staff with excellent service."
Hotel in the business area with a nearby metro station.Very friendly reception and other staff.Room was very clean and good size.Good breakfast.Swimming pool and fitness centre on the roof of the hotel.A nearby supermarket with almost everything you want.Internet is on the expensive side.The receptionist was helpful in printing our online boarding passes.Overall a very enjoyable stay in this hotel.
Genuine Hotels.com guest review
Response by Villa Rotana
Thank you for your posting your review. We are happy to know that that you had an enjoyable stay with us and definitely receiving such comments like yours will inspire each and every one of us at Villa Rotana. Once again thank you very much and we are looking forward to having the pleasure of welcoming you back at our Hotel in the near future and rest assured that we would continually provide you with the best services and personalized care at all time.
5 night family trip Apr 17, 2013
A Traveler
GB
5.0 / 5Outstanding
"Comfortable, clean and convenient hotel"
Excellent hotel conveniently located for the Mall of the Emirates and Burj Khalifa. Arrived 10am tired after night flight expecting we would have to leave our bags at reception before having to occupy ourselves for a few hours until afternoon check-in. But the front desk immediately gave us keys to our room with no extra charge for early check-in - a much appreciated touch. The premium classic suite was very relaxing and spacious with wall-mounted TVs in both living room and bedrooms. The bed was extremely comfortable. Fantastic breakfast buffet choice - plenty of hot and cold delicacies to choose from - with the pancakes in most demand.
Genuine Expedia guest review
Other trip Apr 17, 2013
Simon
GB
5.0 / 5Outstanding
"Fantastic Service"
I booked via hotels.com so i wasnt show what to expect, i can honestly say this hotel for the price was fantastic. It was very clean with modern deco. All rooms have small kitchen area which is very useful when you go with kids. The pool area is really nice clean with pleanty off space. There is also a steam room suna and a gym. This hotel is situated on shaikh zayed rd few min walk to the metro one stop away to the dubai mall. 10 mins to jumerah and 15 mins to city centre. Finally the service from the moment we arrived until we left was five star..
Genuine Hotels.com guest review
6 night family trip Apr 2, 2013
Muzza
GB
5.0 / 5Outstanding
"Excellent hotel"
Great hotel in good location, with very friendly and helpful staff
Genuine Hotels.com guest review
2 night business trip Apr 9, 2013
A Traveler
GB
5.0 / 5Outstanding
"Perfect"
Cant fault hotel. Excellent helpful staff very clean great service
Genuine Hotels.com guest review
10 night romance trip Mar 27, 2013
ashley
GB
4.0 / 5Excellent
"Good location."
Anywhere else in the world and I would have rated this hotel a 5 (superb) but this is Dubai where fabulous hotels are at every turn. It is a fairly small hotel with only 5 floors so it doesn't have the visual wow factor of say the Atlantis. However what it lacks in size it makes up for with comfort, good service, attentive staff, good quality( no alcohol) all day dining with superb breakfasts , nice relaxing rooftop pool and sun deck (though pool is smallish and with no special slides etc. for kids),and a great fully equipped gym and health suite. Also appeared to have good selection of meeting rooms for corporate events, seminars and meetings.
Genuine Expedia guest review
Other trip Apr 9, 2013
Michael
GB
3.0 / 5Good
"Clean room, bfast lousy"
the location is fine, room is big and clean, service is so-so and breakfast is lousy
Genuine Hotels.com guest review
2 night trip Apr 3, 2013
A Traveler
IE
5.0 / 5Outstanding
"Amazing stay in Dubai"
Extremely helpful staff, willing to help/direct/make calls as requested. Great location to get around dubai, easy to hail down a cab or to catch the metro. Room spacious clean and fantastic facilities. Breakfast plentiful with good variety. Expectations were exceeded, Would highly recommend and stay again myself when next visiting Dubai.
Genuine Hotels.com guest review
4 night trip with friends Mar 28, 2013
A Traveler
GB
4.0 / 5Excellent
"Idea for short break"
our only very slight concern was the noise level of the air conditioning system, but coming from England air conditioning is not something we are used to.
Genuine Expedia guest review
Other trip Mar 18, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great location , great staff , great hotel"
The hotel staff are amazing , nothing was to much trouble , very friendly and accommodating . Spa very good for gym , steam room and sauna and is open till 11pm which was handy . Rooftop pool and sunbed area is nice but didn't ever see anyone using it , great views at night over Dubai and views of burge Kaliffe all lit up in the nighttime a great photo opp ! I will deffo stay at this hotel again , 5 minutes in a cab to Dubai mall , taxis are very cheap .
Genuine Expedia guest review
Other trip Feb 16, 2013
Pete
GB
4.0 / 5Excellent
"good"
It was good but not the best .small hotel friendly environment
Genuine Hotels.com guest review
3 night family trip Feb 10, 2013
A Traveler
IE
5.0 / 5Outstanding
"Great boutique hotel in a good location"
My girlfriend and I stayed four nights at Villa Rotana early January 2013. Check in was a breeze even late at night. The boutique hotel is very clean and new. The room was big and clean and we had no complaints with the bed. The rooftop pool, although small was more than adequate for us and plenty of sun loungers to go around. The view from the rooftop is spectacular as well. Breakfast was ok, the spread could have been much bigger although it was good that they changed some of their dishes each day to show variety. One thing to note is that there is no free wifi at all in the hotel, I am not sure if this is the norm for hotels in general in Dubai but we found it odd that there is none even in the lobby. Overall, my girlfriend and I had a very pleasant stay, service was very good and the location was very central and they were able to accommodate my request for a room with a view of the Burj Khalifa.
Genuine Hotels.com guest review
4 night trip Jan 2, 2013
Joe
SG
5.0 / 5Outstanding
"Great place to stay"
We were in Dubai on a family vacation, with our 9 yr old son, and booked Villa Rotana going by reviews on Hotels.com and Tripadvisor. We were delighted during our 4N/5D stay at the hotel, from the moment we arrived. We were very early and had requested for an early check-in. We were put to ease by the staff, esp Abdul and were given a high floor, Burj Khalifa facing room (just like we requested)!! Throughout the stay, every small need was promptly attended to, with a warm smile. Whether it was housekeeping at odd hours or Cafe staff during breakfast, there was not one thing which we could point out where service was found wanting. Even while we were leaving, and left our luggage behind for the day, after check out, it was taken good care of and we were attended to in the evening with the same warmth and attention. I would recommend Villa Rotana to everyone, both for leisure trip or for business, due it being well located and well connected.
Genuine Hotels.com guest review
4 night family trip Jan 11, 2013
A Traveler
IN
5.0 / 5Outstanding
"Easy walking distance of excellent Metro system."
Very satisfied after resolving initial check-in procedure whereat I was told my deal did not include breakfast. On presenting a copy of my internet booking with Hotel.com and a wait until the following morning for the receptionist to query with his superiors, it was agreed that breakfast was included, and it was a, more than adequate, good breakfast. I had an issue in my room with a noisy extractor fan in the kitchen area which was attended to satisfactorily. Also, later in my week's stay, a noisy diesel generator to power an illuminated advertising hoarding was sited in the vacant plot next door to the hotel which disturbed my sleep. On advising the hotel reception, they moved me to an internal room away from this annoyance, so I cannot fault the hotel's attendance given to satisfy their guests' comfort.
Genuine Hotels.com guest review
7 night trip Jan 6, 2013
G. Ward
GB
5.0 / 5Outstanding
"feedback"
Overall the stay was very comfirtable and absolutely no problem. Personally like the hotel and will eb staying again.
Genuine Hotels.com guest review
3 night business trip Jan 7, 2013
A Traveler
GB
5.0 / 5Outstanding
"very very good"
nice and perfect
Genuine Hotels.com guest review
1 night trip Jan 5, 2013
A Traveler
IE
5.0 / 5Outstanding
"Close ro rail line and short taxi ride to city"
Only had 2 days but saw as much as we could. Weather was hot (around 35C) and not that easy to walk around in for a european. Really enjoyed our short stay.
Genuine Hotels.com guest review
3 night trip Sep 12, 2012
Peter
IE
5.0 / 5Outstanding
"A very welcoming hotel"
We booked a suite for 2 adults and 2 children. What makes this hotel stand out is the service. The warmth and helpfulness of the staff is readily apparent from the receptionists, cleaners, gymnasium staff, waiters, porters and even the chef. It made staying there pleasant and relaxing. Our booking agent had made a mistake with the inclusive breakfast and beds required for my children. The hotel quickly sorted this out. The hotel itself is clean, modern and very well presented. Our suite was very large and more than enough for 2 adults and 2 children, though if you request extra beds for the children, it will make the lounge smaller! The suite had a washing machine and tumble dryer which was very useful with the children's swimming gear. My children loved the room, and the swimming pool despite its small size. The location is convenient with a supermarket and chemist close by, subway 5 minutes walk away. Jumeirah Beach, Burj Khalifah and Dubai mall are only a few minutes away by taxi.
Genuine Expedia guest review
Other trip Dec 3, 2012
Jalal
GB
5.0 / 5Outstanding
"Central location, great for family stay.."
Excellent hotel with great service, convenient location close to metro and taxi available 24/7 on short notice. Stayed in the premium suite with Burj Khalifa view. Great for families with children.
Genuine Hotels.com guest review
3 night family trip Oct 26, 2012
Abhijit
IE
5.0 / 5Outstanding
"Dubai the Highlight"
Everyone and everything was great. Nothing too much trouble.Room was quiet, comfortable, and cool. Taxis plentiful, and cheap when traffic not problematic. A fantastic stay and would highly recommend. Remember that English is everyone's second language, so be kind if things are not quite what you expected. Only issue was leaky tap in the bathroom, and this has been reported to management through hotel comments system. The service and amenities at Villa Rotana assisted in making Dubai the best leg of our journey. I cannot wait to return. Thank you.
Genuine Expedia guest review
Other trip Oct 26, 2012
Helen
AU
5.0 / 5Outstanding
"Nothing was too much trouble"
An excellent hotel, where although it was only 4 star, provided very friendly, helpful service, good food, great air-conditioning, and a rapid response to all our needs. We could not have asked for more for the price.
Genuine Expedia guest review
Other trip Sep 13, 2012
A Traveler
GB
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