ho soggiornato a dicembre 2013 in questa struttura e mi sono trovato molto bene sia per la camera spaziosa e pulita sia per il personale sempre molto gentile e disponibile. Il ristorante aveva molta varietà di piatti, credo che ritornerò.Genuine Expedia guest review
"Un quattro stelle con qualche stella in meno!"
Abbiamo preso il pacchetto mezza pensione di un hotel quattro stelle. Primo impatto all'arrivo in hotel: hotel pulito ma vecchio e fatiscente con la moquette lisa, consunta e in alcuni posti inesistente. Camera con odore di chiuso e stantio, copriletti e tende vecchi e anche l'arredo non era dei migliori. In compenso il bagno in marmo era davvero carino. Ma […] le sorprese non finiscono qua! Nel sito si parlava di Spa e piscina coperta. Spa piccolissima in un altro hotel di fronte senza idromassaggio (pubblicizzato nel volantino) con fila. Piscina coperta: una pozzanghera (senza esagerare!!!) quattro metri per quattro strapiena di gente! Cena a buffet molto abbondante, questo va detto, ma la qualità non era delle migliori! Ci aspettavamo di mangiare qualcosa di spagnolo o di avere più scelta. Ci son stati addebitati due euro a testa per aver preso un bicchiere d'acqua che nessuno ci aveva mai spiegato non fosse compreso nel trattamento mezza pensione! Per non parlare del frigobar VUOTO!!!! E dei prezzi assurdi di acqua e bibite al bar. Note positive... La pulizia delle camere e il cambio giornaliero degli asciugamani! Su questo son stati perfetti! E la frutta che era locale e davvero buona! Comunque non mi sento assolutamente di consigliare questo albergo a nessuno! Read moreGenuine Expedia guest review
"Slitet hotell nära havet"
Jag bokade 3st rum med sjöutsikt trodde jag men det visade sig vara trånga rum där det knappt gick att passera mellan sängarna och tv/kylskåp. Inomhuspollen och terassbaren hittade vi aldrig.Det var kallt i poolen och i havet som var ca 4 km bort så vi badade aldrig. Ett tips är att åka med en bussrundtur eller hyra bil då det finns mycket att se.Det […] var underhållning varje kväll och artisterna ville gärna att publiken medverkade.Drinkarna i poolbaren fick vi blanda själva och drinkarna i kvällsbaren gick inte att dricka så vill höll oss till kaffe och öl. Bra buffèr till frukost,lunch och middag men vi tröttnade de 2 sista dagarna på ganska lika mat vid de olika tillfällena.Prisvärt hotell men bra att åka när det är varmare för att kunna bada i poolerna. Read moreGenuine Expedia guest review
"Ragionevole ma non 4 stelle!"
Camera senza vista, qualità stanza normale ma colazione e cena abbondanti e di buona qualità. Personale del ristorante gentilissimo e di grande esperienza! Reception poco disponibili ed antipatici. Torneremmo solo per il cibo!Genuine Hotels.com guest review
No es un super hotel, las fotos que aparecen en internet para coger el hotel deben ser de cuando se hizo el hotel, pues esta mucho mas deteriorado todo, pasillos, habitacion, puerta del baño con humedades.... Me ha gustado la terracita de la habitacion con vistas al mar y poco mas... No tienes toda la tele en abierto, la bebida del todo incluido no […] es buena... la comida es horrorosa, menos el desayuno buffet que esta muy bien... Seguro que se me olvidan tanto cosas buenas como malas... de todas formas no esta mal para pasar unos dias por puerto de la cruz, tampoco creo que haya muchos mucho mejor en esa zona.... Read moreGenuine Expedia guest review
"Hotel auf dem Berg"
Wir waren eine Woche auf Teneriffa und hatten uns ein Auto gemietet, und dadurch haben wir sehr viel von der Insel gesehen, es hat sich gelohnt.Genuine Expedia guest review
"Slet ikke 4 stjerner værd"
Vi blev desværre meget skuffet over hotellet - som muligvis fortjent 4 stjerner da det blev byggede - men bestemt ikke nu. Vi fik ingen information da vi ankom og måtte spørge efter ALT. Meget nedslidt og rigtig dårlig mad.Genuine Hotels.com guest review
"el hotel está bien situado, cerca dl lago martianz"
el personal de recepción no es nada amable, no da los buenos dias ni se preocupa por como ha ido la estancia, y no me dieron la habitación que quería porque decía que estaba completo cuando se notaba claramente que estaba vacío. Al contrario el personal del restaurante, tanto encargado como camareros que es excelente. El buffet es correcto, buena calidad […] de los productos y frescura.La bebida es el inconveniente que es de máquina, y no te puedes comprar agua embotellada si lo prefieres. La piscina está muy bien, la habitación es cómoda pero la limpieza diaria es muy deficiente, no pasan polvo ni te limpian el baño, ya que una mancha de maquillaje que hize en el marmol del baño el primer día al sexto día seguia estando.La animación penosa, dirigida a los guiris, con poca gracia para el baile, aunque la chica principal del grupo animaba al público lo mejor posible. Read moreGenuine Expedia guest review
"hotel bueno salvo la moqueta que esta muy mal"
buena variedad de comidas, buena situacion del hotel, buena piscina limpia y cuidada lo unico malo tv de pago y moqueta muy sucia y vieja, las habitaciones amplias y el personal muy agradable y profesionales, las limpiadoras se lo curran.Genuine Expedia guest review
Hôtel agréablement situé au calme de Puerto de la cruz. Batiment ancien, jacuzzi fermé, billards hors service...repas bons et variés pour du tout inclus.Genuine Hotels.com guest review
"bella camera, pulito, confortevole, personale gent"
vista sul Teide, vicino al mare, buon buffet, bellissima camera e bagno, grande balcone, personale gentileGenuine Expedia guest review
"Hotel con sus años, pero muy agradable"
Por lo que pagamos pensábamos encontrar algo peor, pero fue una sorpresa muy agradable. Relación calidad precio de 10. El t.i. no es bueno, pero si no eres de cocteles ni cubatas no lo tienes malGenuine Expedia guest review
Las actividades organizadas por el hotel están bastante bien. Además, el personal muy agradable y correcto. La relación calidad/precio me parece muy buena. Como defectos: - Hay que subir bastante para llegar del paseo y de la playa hasta el hotel. - La comida me pareció bastante mala (aunque si que hay mucha variedad). - En la tv sólo dejan ver la1 […] y la2, para ver otras cadenas hay que pagar. Read moreGenuine Expedia guest review
EL HOTEL ESTA UN POCO VIEJO, PERO SALVANDO ESTO, NUESTRA ESTANCIA FUE AGRADABLE. LA COMIDA ERA BUENA Y VARIADA.Genuine Expedia guest review
"grazioso hotel vicino alle principali attrazioni"
nel complesso l hotel si dimostra gradevole,buona pulizia delle camere,buffet ricco e abbondante ma non troppo soddisfacente per il palato italiano. ottima vista dalle camere,ottima posizione per chi vuole girare piuttosto comodamente l isola.Genuine Expedia guest review
"no esta mal en calidad precio...."
no esta mal pero los colchones para mi eran incomodos, se ve que eran antiguos y todas las mañanas me levantaba con un dolor de espalda!!!!!...La habitación muy amplia y las vistas bien.... en el baño solo ponian champu... pediamos gel y nos volvian a poner champu (se ve que no tienen otra cosa), el todo incluido está bastante bien y variado y el personal […] del comedor muy atento.En definitiva, para lo barato que nos ha costado no lo veo mal.....lo recomiendo si es que alquilais un coche para desplazaros por la isla ....sino buscaros algo mas al sur... Read moreGenuine Expedia guest review
"ouder 4* hotel met relaxte sfeer en lekker eten"
De ligging is heel aangenaam in het mooie gezellige La Paz maar als je komt voor een strandverblijf ben je beter beneden in het centrum aangezien La Paz bergop ligt en toch wel 20 min van t strand. Het hotel is 1 van 3 hotels die naast en over elkaar liggen,allen oudere 4* hotels wat je ook ziet maar de kamers zijn in alle 3 modern en voorzien van alle […] comfort wel spijtig dat je maar 4 kanalen gratis krijgt op tv en de rest moet bijbetalen. Het buffet is s'morgens en s'avonds heel verzorgd en zowel kwantiteit als kwaliteit mogen er voor deze prijsklasse zeker wezen. Een aanrader als je niet te moeilijk bent.... Read moreGenuine Expedia guest review
"Hôtel un peu décevant"
Nous étions en all inclusive dans cet hôtel. La chambre était correcte (un peu trop simple mais suffisant pour ce que c'est faire), la piscine de l'hôtel était très bien mais les chaises longues pas assez nombreuses par rapport à la population de l'hôtel et les repas étaient satisfaisants. Concernant les alentours de l'hotels, il est bien situé (commerçants […] et restaurants au abords). Cependant, il n'est effectivement pas très loin du Loro Parque mais trop loin pour y aller à pied. Néanmoins, il est situé à côté du jardin botanique (1/4h à pied je pense). Nous avions louer une voiture donc personnellement il était bien situé mais pas d'inquiétude il y a plein de taxi (il parait pas très cher) et des bus pour sortir de la ville. Read moreGenuine Expedia guest review
"Hôtel laissant à désirer..."
Cet hôtel ne mérite pas 4 étoiles. Manque sérieux de propreté en général. On est plus dans une résidence de vacance que dans un hôtel.Genuine Expedia guest review
"Hotel Blue Sea inter"sticky""
Whole Hotel could be fine if they will make total renovation to it. We have to use shoes when we walked in hotel room, so sticky that floor was. All over was womspots what they could´nt get washed out from fitted carpet. Pool was full of rude British, who take all out of "All inclusive" drinks. All inclusive food was rubbish. It taste all the same. […] Four stars is a joke. Read moreGenuine Hotels.com guest review
"peu chère peu top"
Hôtel assez vétuste, personnel peu souriant, les chambres ont une drôle d'odeur à cause de la moquette. Les repas sont peu variés. Je ne recommande pas trop cette hôtel.Genuine Expedia guest review
"Hotel confortable mais vieillot."
Hotel confortable. Piscine agréable, tennis et mini-golf gratuit pour les "all-inclusive". On regrettera un buffet de qualité moyenne, des cocktails plus sucrés qu'alcoolisés, et des soirées à "show" plus que ridicule. De plus, une bonne chose à savoir, cet hôtel se situe dans une partie de l’île dans laquelle il y a plus de personnes âgés que de jeunes. Malgré […] cela, avec la location d'une voiture, nous avons passé un très bon séjour. Read moreGenuine Expedia guest review
"utmärkt hotell för alla"
bra hotell med bra läge,hotellbuss till centrum 5x pr dag utsökt frukostbuffet, kvällsbuffet knapp så godGenuine Expedia guest review
Knappast 4 stjärnigt(vilket inte de andra 4 stjärniga hotellen i Puerto de la Cruz som vi bott på är heller) men Interpalace är mycket prisvärt för pengarna.Genuine Hotels.com guest review
"cheap lousy service noisy good for drunks"
poor service bad beds noisy roomsGenuine Hotels.com guest review
Wir wollten mit geringem Budget noch ein paar Tage in die Sonne. Im Bluesea sind unsere Erwartungen übertroffen worden: Das Hotel ist nicht mehr da Jüngste, das wussten wir aber vorher. Unser "Standard"-Zimmer hatte viel Platz, war sauber (liebevoll vom Zimmermädchen gerichtet) und hatte sogar Meerblick. Die Verpflegung war neben den üblichen Kinder-Standards […] wie Pommes und Nudeln sehr abwechslungsreich: Alles war frisch und jeden Tag ein anderer Schwerpunkt. Die Aussenanlage war klein aber schön bepflanzt, auch der Pool war ok. Wer allerdings seine Kinder selten sehen möchte, ist hier nicht gut aufgehoben: Die Annimation hielt sich in Grenzen, es waren auch nicht sehr viele Kinder dort. Wer absolute Ruhe in der Nacht sucht, nimmt auch besser eine andere Unterkunft auf dem "Land": Nachts wird in unmittelbarer Umgebung gern mal laut und lang gefeiert. Mit geschlossener Balkontür ist auch das erträglich. Alles in allem: Für Reisende, die mobil sind, sich gern selbst beschäftigen und ihren Urlaub eigenständig planen eine preiswerte und gute Unterkunft!!! Read moreGenuine Hotels.com guest review
"No está mal, pero no cabe tanta gente"
La relación calidad/precio del hotel es correcta. Las instalaciones están cuidadas y las habitaciones son muy amplías. El personal es agradable, excepto los recepcionistas que eran bastante secos. El buffet correcto. Los snacks del TI un poco escasos. El inconveniente fundamental que le veo al hotel es que las piscinas son claramente insuficientes […] para el volumen de clientes del complejo. Así, era habitual ver a la gente reservar hamacas a las 7 de la mañana por lo que olvídate de encontrar una libre antes de las 6 de la tarde, vamos, ni un trozo de cesped. A partir de esa hora lo que no había forma de encontrar era mesa en la zona de animación y snack-bar (la animación pésima e impropia de un 4*). Por todo ello, pasamos mucho menos tiempo en el hotel del que nos hubiera gustado para disfrutar más del TI. En cuanto a otra información que puede ser de utilidad, el hotel está situado en la parte alta de la zona este de Puerto de la Cruz. Bajando 200 escalones llegas a Playa Martianez (un calita de piedras habitada por surfistas), los lagos Martianez (muy recomendables, pero cueta 4,5€/día, luego no es una opción para ir todos los días) y el Paseo de San Telmo. La Playa buena de Puerto de la Cruz, Playa Jardín, se encuentra en el otro extermo (a 4 km) junto al Loro Parque. Así que hasta allí tienes que ir en coche o en transporte público. Por cierto, que para tomar buen pescado recomiendo el restaurante Tambo en Punta Brava (junto a Playa Jardín y Loro Parque). Read moreGenuine Expedia guest review
"Hotel aceptable, aprobado raspado."
La experiencia en el hotel fue regular. Según parece tiene categoria de 4 estrellas pero yo no las veo (estaré ciego). El hotel no es nuevo y se veia que mucha gente se quejaba. Era frecuente que los clientes llamasen a recepción para informar que algo no funcionaba o se habia estropeadoGenuine Expedia guest review
La expericencia fue buena, la informacion escasa, la habitacion decepcionante y el todo incluido un atrasoGenuine Expedia guest review
"blue sea interpalace ottimo hotel"
ottima la qualità del cibo, ricco buffet, nella sala ristoro oltre al buffet la carne e il pesce cotti al momento e ogni sera diversi, personale molto accogliente e molto gentile, nella periodo in cui ero (inizio luglio) non molto affollato, fermata autobus (TITSA) a 300 mt, camere sempre pulite (ogni giorno), nel complesso è un ottimo hotel.Genuine Expedia guest review
esta bien el hotel ,esta cerca del botanico y puedes entrar en varios hoteles para los bufetsGenuine Expedia guest review
Personale ikke service-minded. Ligger kedeligt i udkanten af byen. Ingen charme. Ok morgenmad.Genuine Hotels.com guest review
Personale ikke service-minded. Ligger kedeligt i udkanten af byen. Ingen charme. Ok morgenmad.Genuine Hotels.com guest review
"Hotel a 4 stelle, ma servizio da 2 !!!"
Ci è stata assegnata una camera per i portatori di handicap dove i materassi avevano i coprimaterassi plasticati impossibile da togliere e quindi tanto disagio nel dormire, ovvero scaldavano e si sudava troppo. La stanza era al pianterreno e non isolata dal traffico della strada antistante. Abbiamo dovuto dormire con i tappi nelle orecchie. Confusione […] nel corridoio durante la notte, andirivieni di ospiti. Assenza di un tappetino doccia. Fornitura inadeguata per quanto riguarda il set di asciugamani e difficoltà nel sostituire quelli sporchi. Il cibo del ristorante era cucinato malamente. Mentre il personale era disponibile ed educato. In sintesi è stata una delusione. Non è un hotel da quattro stelle. Torneremo a Tenerife. La zona dove si trova l'hotel è bellissima ma non ritorneremo in questo hotel e, se tanto mi da tanto, nemmeno nella catena a cui appartiene. Read moreGenuine Expedia guest review
01/25/15 K4939GIjohnw Norwich, United Kingdom
Our first ever all inclusive trip, we have no regrets at all.The hotel is clean although a bit tired. The staff exceptional. Whatever one needs to eat is obtained in the dining room or pool areas. A variety of drinks are available on tap, albeit not top of the range. We had access to coffee at 04.15 when leaving, a nice touch.
"Perfect for the price"
I echo previous reviews in stating that u get what u pay for in regards to accommodation,food etc which was all more than adequate with all facilities evidently well kept however what you can't put a price on is service and this is where this hotel stands out. All staff are extremely helpful, the majority had a good grasp of English and most were friendly and cheerful. Inparticular the entertainment team are to be commended. Despite working with an evidently low budget they fill the day with activities and shows. They were engaging and gave people the opportunity to participate without those that didn't feeling pressured. The location is perfect for loro park and the teide volcano the latter being only a 30 min drive and loro parque less than ten euro in a taxi. There is a decent scattering of shops and restaurants in the immediate area and only a ten min downhill walk to the main shopping area but remember, down in one direction is up in the other. But it is under 5 euro to get bk up in a taxi. Do be clear THIS IS NOT A PARTY RESORT! I'm 30 and I think I saw about 20 people younger than me all week. There are a few clubs n plenty of bars if you do want a night out. That leads to the only problem with the hotel and it is the other guests. Most other guests were older couples the majority of whom were german so we spent a few days being glared at either for being English or the other side of 50 to them. But if that's my only complaint I hope that you can see that means I am describing what was a thoroughly enjoyable holiday and an absolute bargain!!! Would recommend.
01/22/15 sevda a
I travelled for the first time with only me and my daughters and not my partner. Was abit anxious as I didn't know this country nor the area. It was also a last minute booking so was a little unsure with what to expect. I was so pleasantly surprised, no amount of words could describe how happy I was when I arrived at this hotel. The staff were amazing, friendly and helpful. The food was tremendous, hats off to the chefs, definitely 5star. The place always had something going on which was great for the kids. They were always clean. Cannot fault this place one bit, definitely recommend to any families out there
"Worse hotel EVER - Avoid at all costs"
Not even a 1 star hotel - where do I start - on arrival the staff had no idea who we were, even though they had our hotel voucher and passports, they asked us if we were 3 different named couples before asking us to wait for them to find out who we were! After a wait of just over 1 hour in a lobby full of mish mash sofas which smelled of an old peoples home, 1st phone call to our holiday reps at home! we were finally beckoned to the front desk and had a key slammed in front of us and left to it. Room 528 was supposed to be a 'superior room with a sea view' the only thing they got right was the sea view if you looked over the roof of the hotel in front of you. The room smelled so bad that I actually thought someone had died in it and the body had been left under the bed. 2nd phone call to England. No information in the room on the hotel facilities or emergency procedures in the event of fire etc, mould in the bathroom on the tiles, somebody's hair stuck in the shower head, stained and ripped towels, stained and ripped bedding, stained and ripped bed base, stained and smelly urine mattress, threadbare blanket, broken heating/air conditioning unit which was completely furred up with dust, fixed louvre windows that wouldn't/couldn't close - in Summer fine but in the middle of winter nit do great especially as we had 2 days of extreme wind and 1 day of rain. I had to wear my clothes to bed that I had wore for the journey out to Tenerife - jumper leggings and socks it was that cold on the room it was actually warmer outside than in! No tea/coffee making facilities even tho the holiday broker assured us there was and the Internet pictures showed clearly on the edge of the unit a kettle and tea cups. The food was varied but whatever time of day was freezing cold, even if you got up extra early and tried the breakfast at 7:30 it was still freezing - the food trollies had large lamps about the trays if food but they were not heated, neither where the cabinets that the trays sat in. The only thing that was hot was the fish that was cooked on a hot plate and then it stunk out the whole restaurant and you ended up smelling like a fish when going out. We only ate 4 times in the restaurant twice in the morning and once at lunch and once at dinner - couldn't face it anymore we went out and ate in the local cafés even for breakfast. The poolside bar stated snacks from 11-7pm what a joke the only time you got a snack was at 3pm burnt pizza and freezing cold burgers/sausages - absolutely diabolical, even the ice cream freezer was hidden under the bar so was not aware it was there at all. The pool and gardens were the only positive thing about this hotel even though the pool was the temperature of the article circle and a polar bear would have felt completely at home swimming about in it. On the subject of the pool we were charged 10€ each for a pool towel that were both threadbare and smelled unusual. If you wanted a clean one you were charged a further 1€ daily non refundable but was not sure they were cleaned just hung out to dry. 7€ daily charge to watch TV in your room and 4€ daily charge for Wifi in your room - but if you had a sea view Wifi didn't work that side of the hotel! The only place Wifi was free was in the smelly lobby and that worked sporadically. The indoor pool which again was enthused about by our holiday agent had been drained, I don't think even the hotel staff knew as they were showing guests where it was! If you are like me and wait your turn to be served don't expect to be served at all - the Spanish guests then the German guests were always given preference I actually asked the bar staff if they could see me as she served everyone who arrived at the bar after me she then said "No they were here before you" and then said something in her language which made the other people and her laugh - I have never in my life been treated like this, I have never met such ignorant and rude people in fact I think this hotels staff are the rudest I have ever encountered ( apart from Isabella, a young German girl who had only worked there for a month). BUT the best is yet to come... On exploring the hotel as you do my husband and I noticed large patches on the carpet, I actually thought that concrete had been mixed up on the carpet for repair work on the walls but on closer inspection we saw that the patches were threadbare. Didn't think too much about it but thought ok rather shabby and not what you expect to see from a 4* hotel - after our 5th day and night we soon found out why the carpets on each floor and in our room had threadbare patches (see photos and videos) the hotel is infested with CARPET MOTH LARVAE. These are the off spring of the carpet moth which lay their eggs in the carpet once hatched these little creatures then turn in to biting maggots that chomp on the carpet to make a protective cocoon and the hibernate during the day and when you are sleeping they come out and feed on any exposed skin that they can attach themselves to. Any past visitors who thought they had been bitten by mozzies probably have been bitten by these. As per my video we alerted the hotel staff and I was then interrogated on what food items I had brought into the room! I assured the night clerk any food that looked like it had maggots coming out of it would not have been anywhere near my mouth. I knew he was implying that I had brought the maggots into my room but I assured him the only food I had brought was from the vending machine in their own lobby! He then said they would show the maggots to the hotel duty manager and he would talk to me in the morning - I insisted we were moved and only applied pressure from Isabella the other night clerk we were given a different room. This happened at 10:45pm on the 5th night of our stay - this us truly the worse hotel we have ever stayed in and there are definitely better ones in North Tenerife. This is an accurate account as from Dec 14 - Jan 15. Seriously thinking of putting my videos and pictures on the next series of Holiday from Hell.
"Tired and outdated"
The good - Friendly and helpful staff,clean, food ok. Good location and transport to town centre. The bad and the ugly - the spa an indoor swimming pool are located off site at sister hotels. The jacuzzi can only be used for 10 minutes at a time. Internet is only available in the lobby, when it works. The lift buttons work intermittently. Carpets throughout are threadbare. TV is pay as you go. Don't go all inclusive or even half board not worth it, better value to wat out and a whole lot more choice within walking distance.
"Week in January"
01/18/15 Karl C Stevenage, United Kingdom
Let me start by saying that I would not take any notice of a reviewer who could not walk with a plastic cup without spilling all of their drink or who cannot recognise food when seeing it especially when it was clearly labelled above the food. When peoples over inflated expectations are not met they tend to exaggerate slightly, as the only way to get 500yds from the pool is to go back to your room and you choose how far away from the bar you want to be yourself. Admittedly this isn't the best Hotel I have stayed but it isn't the worse. Check my other reviews and you will see that I regularly use 4 star all inclusive hotels. So I will start with the reception staff who on the whole tried their best to be helpful and friendly, a few of the men lacked a basic grasp of English but still tried. The hotel itself is getting a bit tired so don't go if worn carpets are upsetting to you. The room was fine, we had a sea view which was ok on the 4th floor. I shouted several times at the sea to be quiet at night but it took no notice so I realised that drinking more would be helpful for getting a good nights sleep ;) Twin beds are not ideal but they were comfortable. Room was cleaned every other day. BBC news channel only, the rest of the TV is on a ppv basis which is a bit dodgy as their was no TV lounge anywhere. As others have mentioned the food was not as hot as it could have been, we were the 1st in the restaurant on the morning of travelling to Teide and it was only tepid then. In fairness compared to other all inclusive buffets the variation wasn't bad, the breakfast was fairly good with edible bacon, eggs and beans. Plenty of fresh fruit, salad and veg and a choice of dessert's. We tend to eat out a lot and use the all inc mainly for breakfast and drinks. Pool area and bar was fine, self service drinks with burgers, pizzas for snackage with a bit of salad. There are a few activities going down like shooting, petanque and guess how many pasta shapes are in a bottle etc. It never got hot enough for us to consider swimming outside but I think the water was very cold judging by the reaction of those that tried. We did use the indoor pool at the Canarife which was also cold and small. The bar downstairs was a bit grim, the entertainment that we saw was ok but nothing rivetting which is fairly normal. The bar at the Canarife was slightly better. We enjoyed our week here but we never have high expectations when paying low prices. You get what you pay for. Getting about is fairly straight forward with the bus stop being quite close at The Paz Hotel. We would have preferred to be closer to the town as we spent most evenings there. There are a lot of good restaurants at very good prices in town and beer is also half the price of the UK. If you can get this hotel at a competitive price then go for it, a holiday is what you make it. You could do worse.
01/13/15 Mabood H Manchester, England, United Kingdom
World-war 2 soldier's blankets Not changing the old beddings unless directly asked Cold; no heating; fixed open windows Rooms much smaller than photos on website No twin beds; single beds put together Low quality food; limited options with main meals and repetitive Poor English knowledge Almost everything incurred extra charges including TV!, internet, safe in the room, alcoholic drinks,etc.
"AVOID AT ALL COSTS!! Please read my comments, this is 100% genuine"
01/13/15 pamsyh Durham, United Kingdom
Firstly, I'm a relatively experienced traveller, and am way too busy to spend hours running down people's businesses for the sake of it. I run a company too and know how hard it s to build up a reputation. However, this place needs showing up for the amateur set up that it is. There is too much of this "closing ranks" when you make a complaint. Both Hays travel and Love Holidays have been contacted regarding my complaint, and I have been fobbed off or ignored by all parties concerned. The final straw came when I got a very bog standard response to my complaint from the hotel itself. Which was unsatisfactory to say the least. Where do I start with this hotel? Rooms OK, which is the best thing I can say about it. The rest of the place is geared towards GERMANS....and I am not against mixing with any race or nationality so please don't think I'm a chip eating, Benidorm visiting, beer swilling intolerant....with no tolerance of others. However, the entertainment, the food, the staff....everything revolved around the German or Spanish guests, and I was absolutely astounded at how unwelcome we felt from the first day of our stay. As other reviews have noted, there is NO WAY this is four star. The food was unrecognisable most of the time...greasy and tasteless. Most food was rehashed the next day and covered with a sauce or titivated with cream to make it look like another dish. Absolutely dire. They had a STRICT policy with no glasses around the pool, which I find totally outdated and unclassy. By the time you had hiked the 500yards to the bar you had spilt most of the drink and it was warm. The plastic cups were the cheapest kind available, and even hot drinks were served in them!! Ice creams by the pool?? Ha! We only knew they were available on the last day as they were kept hidden behind the bar, and at no point were we given instruction or information as to what, if anything, was available with all inclusive during the day. Even cocktails were the premixed, warm variety served on tap?!! Whoever heard of a cocktail being served on tap? And in a plastic cup with no ice or adornments? Absolute joke and you felt totally cheated. May as well have stayed bed and breakfast and eaten out as we ended up doing so most nights, due to our total despair in the place. Beware, the pool isnt heated either and it was freezing! Hardly anyone was using it, apart from the fact it was overlooked by the pavement walkers who were constantly leaning on the wall and peering over. There were no kettles in the room, and if you wanted a tea or coffee by the pool after breakfast you had to wait until 10.30pm and bring your own cup from the buffet! The entertainment??!! Ha! Please do not take your children. It mainly consisted of five young people, dressed up in very dodgy outfits, cavorting all over the place. And don't get excited....it really was dire. There version of the Lion King, which was obviously them making an effort, was embarrassing and my 8 yr old girl could have put on a better production. The waiters and bar staff merrily chatted away to the German and Spanish guests but were most unhelpful to us. We were always the last to be served at the bar for example. The receptionists were very brusk and unhelpful and we almost missed our transfer back to the airport as they didn't tell us the correct place to wait. Thank god we eventually got the transfer back as this was the worst holiday I have ever had. Dreadful.
"You get what you pay for"
01/12/15 merryweathers2015 West Sussex, United Kingdom
We have just returned from a week at this hotel and where do I start... As soon as you enter you know that there is no way this is a 4 star (2 is pushing it ) although it is clean, it is very dated, we were given a room on the 5th floor with a sea view.... Well, although we were some way up the hill, because the weather was windy and the double glazing is some what old, we might as well have been sleeping on the beach, the noise of the waves and the ratting windows kept us awake... The furnishing were very old and the TV came at an additional price. The dinning area was very clean but the food was only ever lukewarm and since when do you have Brussel sprouts with breakfast??? Unless this is a German thing as that is who they mainly cater for and also this is advertised as a three hotel complex but you can't use any of the other dinning room for evening meals The night entertainment was poor and very basic and again the bar was something out of the twilight zone props and costumes were very shoddy. That being said we meet some very nice people that we will hopefully stay in touch with...
01/06/15 tez59 southend essex
Room cold no heating food Luke warm clean hotel but cater more for Germans than the Brits would not come again lack of English speaking staff entertainment dull around the area pretty run down too far from town
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