Rooms are ok and clean and the facilities are nice. However, the service is lacking. Was given a room that was not cleaned. The bar charges US$45 for a Mimosa and the service is slow to add tot he injury. Restaurants are ok, but not great. Has some ways to go...Genuine Expedia guest review
"Very relaxing hotel a bit away from Muscat."
On par with other Shangri-la, excelent staff, great facilities and good food.Genuine Expedia guest review
"Very relaxing and quiet out of the city"
The only thing a bit lacking is the slowness of their service, doesn't hurt them that much though the location is great. Stayed at AlHusn which is couples only no kids so it was so relaxing and great to spend quality time with your spouseGenuine Expedia guest review
"Away from Muscat"
I was looking for a hotel to stay in which could guarantee me a nice beach and pool and was not disappointed. This is a resort rather than a city hotel so don't expect to be staying in the bustle of the city. The drive to the hotel is great - up and down mountains before coming to the resort. There are three hotels and we were in Al Wafa, which is more […] family oriented. The central pool area is busy with families and kids but the atmosphere was nice. The beach was quiet and spacious, and you can do some sea kayaking for free or pay to do other water sports. There are a number of restaurants to dine in, and my brother and I had dinner in the Asia restaurant on the first night. The prices were very reasonable and we enjoyed the variety of dishes on offer - sushi, steamed buns, noodles, etc. The second night we had dinner in a buffet at Al Tanoor. For a set price you get as much food and drinks as you like. The food was good but I am not a fan of buffets and never find the foods stand out. We got excited when we saw lots of grilled lobsters and thought we were going to devour a few - unfortunately they were overdone and there was nothing to lift them up (such as some clarified butter or something similar). It was good however to sit outside and take our time eating. Overall the experience was really relaxing and comfortable. Sunbathing on the beach or by the pool was nice, and you are never too far from your room. A really enjoyable experience! Read moreGenuine Expedia guest review
"Nice hotel and amenities"
The premises and surroundings are fantastic. The food though is very expensive. Room service tends to be slow and inefficient at times.Genuine Expedia guest review
"On the nice beach"
Good food, lovely beach, lovely for the family , not friendly for old persons , free. Internet every whet and the beachesGenuine Expedia guest review
"lulled by the waves"
My wife and i had a fantastic time. We were given a fabulous waterfront view room. The weather was great so we slept with the windows open listening to the sound of waves. No other noises were heard. The spacious and comfortable double-queen ben did the rest. I never had such a relaxing vacation in a long long time...Genuine Hotels.com guest review
Great for a family get away!!Genuine Hotels.com guest review
I was unhappy at first with my room as the carpet was dingy, stained and torn, however the management moved me quickly to another room which had ceramic tile floors. I was told they are remodeling that other portion of the hotel, which I think is needed. The hotel was wonderful, apart from the intitial disappointment in my room. The spa is excellent […] and all of the public facilities are terrific. Read moreGenuine Expedia guest review
"Can't wait to return"
This resort is a beautiful hide-away in Oman, about 45 min from the Muscat airport. I can't wait to return. The only downside is that you're quite far from anywhere else, and if you want to dine off the resort or explore Muscat, you'll need to book a taxi to take you to and from. There is a shuttle that departs twice daily for the souk in Muscat, but […] that shuttle doesn't give the free-spirited traveler much flexibility or time for exploring the souk and corniche area. Read moreGenuine Hotels.com guest review
"In three letters WAW"
Don't read more words just go there and you will be like me speechless , much what you can say is WAW My recommendation is EAT IN THE HOTEL RESTAURANT yam yam yamGenuine Expedia guest review
Excellent natural scenery..the mountains and the sea..so lovely. The hotel is good room is nice and friendly serviceGenuine Expedia guest review
"Beautiful Resort beside a sea"
A beautiful hotel in marvelous location a way from down town has lots of activities and restaurantsGenuine Expedia guest review
"Too Far From the City"
When arrived, I noticed the hotel is divided into three parts, Waha is for families with kids, Bandar is mid-range, and Husn is luxury. This is also evident with the quality of the staff, and their customer attentiveness. Arriving at Waha, with the sounds of cartoons blasting in the hotel common areas, I was about to commit suicide within the first […] five minutes of me being there. I explained that I have accepted the booking at Waha through shear ignorance, and asked to upgrade to either Bandar or Husn. The Front Desk staff quoted me a ridiculously high daily fee for the upgrade, so I asked to speak to the manager. After waiting about 45 minutes for the manager to take her sweet time with other guests, and then realizing that she then looks at me, walks past me and totally ignores me, as if I was not worthy of her attention, I then ask to speak to either manager of Bandar or Husn to deal with my situation. By then, the staff of the Waha Front Desk starts speaking to me with an attitude, forcing me to raise my voice and demand to only communicate with the managers of one of the other hotel sections. After their refusal to contact any other manager, I was transported to Bandar during which time they were bad-mouthing me to the manager of Bandar. Thankfully, the manager of Bandar had in fact saved the day with his professionalism, and managed to upgrade me to Husn for a much more realistic daily fee. Read moreGenuine Expedia guest review
"Amazing view of both the ocean and the mountains"
My family and I really enjoyed our stay at this resort. Top notch service, excellent accommodations, superb food and just an overall amazing resort. I definitely recommend this hotel to others.Genuine Expedia guest review
"A Red Carpet intro to Oman"
The Shangri La Al Husn experience was a beautiful and fun introduction to the Sultanate of Oman. We had stayed at several high-end hotels/resorts in the UAE but there was always something extra to pay and something missing. Shangri La was the difference. There was no nickle-and-diming. The contents of the mini-bar was free, save hard drinks. The beach […] activities were included. The staff was warm, welcoming, and friendly. We loved how unpretentious the place was. We felt looked after, appreciated, and generally had a great time. The only regrets we had were not having more time and having to leave. Thank you Shangri La. You're doing it right. Read moreGenuine Expedia guest review
"Todo many kids"
Nice hotel, very good food, but... Too many kids running around, crying, etc. Dinner can't be enjoyed.Genuine Expedia guest review
"Beautiful sea view and mountain view!"
Beautiful facility. We got a pool view that actually also had the sea view which was great. Room service was very nice. They set up our dinner on the balcony which was beautiful. The pool facilities are excellent. We stayed at one of the three hotels that are on this property, Al-Waha. Easy walk along the beach to the other facilities. They give you […] ice cold bottles of water complimentary pool side when you are lounging. There is a fun lazy river at Al-Waha. Complimentary breakfast was extremely delicious. Lots of variety and overall great atmosphere. The Tapas restaurant was sub-par and overpriced. The only tapas item I enjoyed was the churros. The rest, I've had better at multiple restaurants. The hotel is VERY far from everything in Muscat. Be prepared to shell out 12-15 Omani Real for each trip to the city! Read moreGenuine Expedia guest review
"Nice relaxing place to visit"
The overall stay at al husn was really nice. You feel special and pampered. The hotel has a nice view and the staff is friendly. If you want a relaxing vacation keep shangri la in your mind.Genuine Expedia guest review
"Great location for beach, and just relaxing"
beautiful, enjoyed the pool and lazy river, beach, the breakfast buffet was great, but the international buffet was horrible and extremely expensive, most of the food places to eat were to expensiveGenuine Expedia guest review
"Don't ask for early check in"
We arrived at 4am tiered and with small children. We were told our room is not ready and the only option available to us was to wait for 10 hrs in the lobby or purchase one small room for twice the booking rate. On duty manager was an Lady that had no clue what customer service is all about. Other then that the rest of the 4 day stay was pleasant.Genuine Expedia guest review
"Ok but pricy hotel"
It is nice hotel with good facilities if everything is included but if not than you will have to pay a lot. as everything is expensive especially the food. the facilities are below the five stars hotels as for their business center two very old/slow computers.Genuine Expedia guest review
Nice place for relaxation and holiday.Genuine Hotels.com guest review
"Superb stay at Al Hosn"
The Al Hosn is a lovely hotel. We had a spacious room with spectacular views over the sea. Great breakfast buffet - thanks to the chef for chili scrambled eggs! Choice of lovely beaches, really peaceful relaxing setting.Genuine Expedia guest review
"Great Location with Sea View"
Did not know what to expect as this was our first time in Oman. We went with our kids and took the family room which was very comfortable. The hotel offers almost everything and the staff are always ready to assist. Also the hotel offers so many variations for food between the 3 hotels that are there that one can not be bored when dining is a priority. […] The beach was great however the storm last year has caused some beach erosion so not all parts of the beach are available for a swim. Read moreGenuine Expedia guest review
"nice location, beautiful scenery"
see new place, Oman sea is very beautiful, Mascut Market was nice, hotel booking was easy, service good.Genuine Expedia guest review
"Long Weekend trip"
Very nice experience we had at the resort. Nice friendly staff who care abut tiny details. Food at their restaurants was very good, but not excellent.Genuine Expedia guest review
"Beautiful Reclusive Hotel on the Beach"
We upgraded to a room at the Al Jissah Resort & Spa property of the Shagri La resort complex to spend a couple of nights of a long week end. The rooms are luxuriously appointed. The facilities are first class all the way including a well trained and courteous staff. Food was excellent. The views of the sea, mountains and sunset are breathtaking. Nice […] private beach. Read moreGenuine Expedia guest review
As a family of three with traveling with a small kid, i can say we had a smooth and relaxing vacation, arriving late at night we were quickly provided with a refreshing drink and in less then 5 min were taken to our room just meters away of the pool. At the morning were able to enjoy the magnificent view of the hotel, swim in the nice pools and relax […] on the amazing lazy river pool. Read moreGenuine Expedia guest review
"paradise with service"
There is no compromise of service. Outstanding first class service at Husn. Private and adult beach and pool sold us.Genuine Hotels.com guest review
"Nice hotel but Alhoson hotel is best"
Good ,I first booked at always hotel which upon check in I did not like and my wife found toooo noisy, thereceptio tied to upgrade us to Alhosn which is a better standard but it w full ,then I had to rebook by Expedia to find a vacat roomGenuine Expedia guest review
"Great Hotel for families and young couples."
An excellent experience. The location of the Hotel is very good, the beach is amazing. A lot of activities to adults and children, many good restaurants in the site. We have spent 3 days there without going anyplace else. Just staying at the hotel was enough fun and a pleasure.Genuine Expedia guest review
"Nice place for holiday with family"
We had really great time in the hotel. Our room in Al Bandar section was large, clean and very comfortable. Especially bathroom was perfect. The beach where we spent most of the day was so beautiful. There were many dining options with open buffet or alacarte, though little bit pricy. However, all pools are shallow, about 1.2m depth. There could be […] a deeper one for adults only. Read moreGenuine Expedia guest review
"Mediocre Experience from this luxory hotel...."
I had very high expectations of this hote/resort before coming. I had never "splurged" before to stay at such a "nice hotel" and being it was 5 stars and had lots of great reviews, I assumed it would live up to the reviews/expectations and would be worth my $. The grounds of the resort were amazing so we enjoyed walking around and eating at the various […] restaurants However, he hotel itself was disappointing (we stayed at the Al Jissah Resort Al Waha). The service upon check in was OK - but nothing special/high class about it. I had to go back to the front desk 3 times that evening because each time our key didnt work. The front desk people seemed a bit annoyed when I asked someone to walk me back to my room themselves to open it - which was frustrating since we were tired, and sitting in the hallways at a late hour just wanting to get into our room. The rooms of the Al Waha very small, non-impressive, non-personal and not cozie with no character. It was not laid out well and was not a place we wanted to spend any extra time. We did appreciate the help we were given in the tourist info center. The gentlemen who worked there were SO helpful and spend a lot of time helping me assess the best use of my time and made me feel at ease and never like I was taking too much of their time. That was appreciated. If I went back, I would stay somewhere less expensive (like the Radison, etc) and just come to the Shangri La to visit/eat/etc. Read moreGenuine Expedia guest review
"Great Hotel for Everyone"
Hotel was in a beautiful beach location. There are 3 hotels and you can use the pools of at least 2 of the hotels. They had a lazy river going through the hotel grounds that was fun for adults and kids. We stayed at the Al Waha hotel which was supposed to be for kids but it was fine for just adults also, our kids are grown but we still enjoyed this […] hotel. The bar areas were all very nice with attentive staff. Walt was the waiter we used for our 3 days and he gave outstanding service. He also told us about the 2 for 1 happy hour each night. Drink is never cheap in the Middle East but compared to other places it seemed to be a better deal. The beach area was beautiful although the water was not as clear as I'd like for diving. Also if you want to do a dolphin or boat trip book it early in your stay. We planned to go the last day but it was canceled due to weather. 15 Omani Dollars taxi ride from the airport seemed to be a fair value. Hotel also offers shuttle to the souq and grand mall. Khalid a man from Oman gave great information and directions. Great trip and we have already recommended it to others. Read moreGenuine Expedia guest review
"Good for 40+ couples and families"
Lovely setting. I was in Oman on business and stayed for weekend get-away. Resort is primarily couples 40+ and familes w young children. Overall very pleased. Pleasant surprise was snorkeling trip organized from their personal marina. Better coral and sea life than what i saw in Australia GB reef.Genuine Expedia guest review
"Great Hotel for Family Vacation"
Outstanding hotel and services!! The most friendly people we have ever experienced, and we travel alot. Had the "family" which were two connected rooms in the Al Waha Hotel which was excellent for a family of 4 with my two daughters of 19 & 22 We arrived the first night with no luggage because of a close flight connection, hotel gave us a package for […] 4 with everything we needed for free (shirts, pajamas, everything). Hotel resturants all excellent, especially the Shahrazad & Sultanah in the Al Husn Hotel. Would recommend the Al Waha for families with children, and the Al Husn for adults only but all 3 hotels are excellent, just depends on the price you want to pay. You walk at night between all 3 hotels on a walking path, great spa, tennis & scuba driving. The people of Oman are very friendly, and the country is as clean as Singapore and completely safe. We will go back many times! Read moreGenuine Expedia guest review
"Good starting point for small trips"
The hotel was really wonderful. Everyone made you feel like royalty. We fiancé and I stayed there but then took little day trips around the eastern coastal area and inland a bit. But we easily could have stay at the resort the whole time. There is a massvie chess board and checkers board that you have to check out on the beach. Super fun to play with […] almost lifesized pieces. Read moreGenuine Hotels.com guest review
Excellent hotel. boardwalk and beach is very nice. We enjoyed our stay.Genuine Expedia guest review
"Enjoy the tranquility and superb SPA!"
My wife and I had a romantic weekend with splendid food, very nice surroundings and excellent SPA treatment! Highly recommended!Genuine Expedia guest review
"what a pleasant experience"
it was great and the staff are so friendly , the service and the facilities excellent ,Genuine Expedia guest review
"Stunning location & excellent service"
Perfect spot for a relaxing break in Muscat. The hotel and facilities are excellent, although the bedroom decoration a little dated for my taste, this minor shortfall is more than compensated by the well trained, knowledgeable, professional and friendly staff.Genuine Hotels.com guest review
Great hotel, great facilities. Lovely for a getaway. I especially recommend it to those who love the beach, as there is not much to do all day other than swim, enjoy the water sports, and eat.Genuine Expedia guest review
QUIET,QUIET,QUIET.DO NO USE THE PHONE. YOU WILL REGRET IT. FOOD TOO EXPENSIVE FOR PRICE CHARGED.Genuine Expedia guest review
"Great hotel (alhusan) for relaxing"
Great hotel I really recommend it , but a bit expensiveGenuine Expedia guest review
"Great Hotel with exception to food"
Hotel ammenities and Service were amazing. The staff were very friendly and courteous and went out of their way to make the stay pleasant. Food served at the hotel both at the restaurant as well as in room dining were not palatable. We stayed at the hotel for 5 days and ate outside for 3 !Genuine Expedia guest review
Way overrated for the price paid, the hotel is not kept to standard, rooms are showing their age, carpets are worn in certain areas, the elevator mirrors and room doors are dirty, and paint is coming off in many areas of the pool and play areas. Room service is bad, we ordered extra towels three times, they were never delivered to the room. Response […] to phones is inexcusable, at time taking more than one minute of ringing for someone to pick up. Parking facilities are poor and not enough spaces in close proximity. The temperature of the pool was very warm, not sure whether it is poor design or failing equipment, but it felt like swimming in a Jacuzzi. We will never stay there again given this very poor overall experience!!! The only positives is the pool service and free water, which was a welcoming surprise. Read moreGenuine Expedia guest review
The staff were so nice and wnted you to have a good time. They did everything they could to make your stay comfortable.Genuine Expedia guest review
Loved it, great value, friendly staff, quiet location, would definitely stay again.Genuine Hotels.com guest review
"Good place for families with young children"
It is a great hotel for families (especially with young children). The staff is warm and welcoming and the location is perfect. On the downside, the restaurant prices are VERY expensive, and the rooms, while perfectly adequate, are a bit dated.Genuine Expedia guest review
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