"Great resort but not the best location"
Great resort - room was nice, stuff was great. The only negative is the location - it's near business area. You don't get the feel that you are in a wine country. You'll have to drive to downtown. Also, other wineries are quite far from this location.Genuine Hotels.com guest review
"Over-jpriced and over-booked"
There was not enough desk staff at check in or check out. There was no availability in the spa for bookings. The pool was overcrowded with no seats avaiable. The cost was $600/night. Should have been more like $200. Very disappointing for a Marriott. Would not recommend.Genuine Hotels.com guest review
"Great getaway, luxurious room"
The hotel itself is very nice. Not exactly close to vineyards and town but it is quiet unless there's a wedding going on, which there was, but heck, a wedding is something to celebrate so it's ok. The room was beautiful and well appointed, one that is tough to leave even if it is a hotel room. We would definitely return.Genuine Hotels.com guest review
"Large hotel with Amenities"
We stayed at the Meritage for a 2 night trip to Napa after the Westin was closed due to Earthquake Damage. The hotel is large with several separate buildings and many amenities. The resort fee includes WIFI, parking and a free bottle of wine and water in the room which was a nice touch. The room was generally clean and the California King bed was huge […] and comfortable. We were upgraded to a vineyard view which was quite lovely however if you get a vineyard view that is not in the main building you also get a lovely parking lot view. The room was generally clean with one small exception as housekeeping forgot to remove the previous guests leftover food from the mini-fridge which was a little gross. The hotel also has a sports bar with bowling alley and a tasting room inside a cave beneath the vineyard. You can also walk through the vineyard. If I stay here again I would request the main building as it overlooks both the pool and vineyard. Also, the location is about 10 minutes south of Napa so not ideal but not really a hindrance. Read moreGenuine Hotels.com guest review
"A delightful get-away"
Napa is easy to navigate, and even though the Meritage is at the southern end of the area, we had no difficulty getting to the wineries and restaurants from this property. Conceriege gave us good recommendations. My friends enjoyed the spa services.Genuine Hotels.com guest review
I cannot say enough about this place it was amazingGenuine Hotels.com guest review
"Cute little couples spot"
This hotel is out of the way and near Napa but off the beaten path. Rooms are small but cute. Not a place for kids but great for couples.Genuine Hotels.com guest review
"Great views and service pool needs more seating."
The only complaint I have is regarding pool area. First, there was a lack of lounge chairs for people at the adult pool. I think the resort could reorganize a bit to fix this and still avoid over crowding. I gave seen it done nicely at other resorts. Second, there was a group of people in there 20s/39s playing around in the adult pool area. They were […] Jumping in, splashing, sitting on shoulders, throwing balls, etc. Other adults were clearly annoyed by them and nothing was ever done about it. Read moreGenuine Hotels.com guest review
"Great safe choice"
This was our first Napa trip so the Meritage was a great safe bet for us. The resort has most of the amenities one would want. Rooms were nice, clean and up to date. The staff was extremely friendly, curtious and helpful. We enjoyed the tasting room. We were forced to cut our trip short so we did not get to experience all the Meritage's amenities such […] as Crush ultra lounge or the spa. We only experienced one dinner at Siena, the resorts primary restaurant and found the meal to be good but a bit pricey. Negatives though these could be positives depending on personal preference, would be the location. The resort sits on the south edge of Napa which lacks in the character and charm department. Not to mention the neighborhood is a business park. However it does make for quick access to Napa's amenities and to surrounding airports. We would recommend the Meritage to others not wishing to risk a smaller boutique hotel or this who wish to not stay at one of the everyday chain hotels. Read moreGenuine Hotels.com guest review
"Great Location! Great Hotel!"
It was a great experience and would certainly recommend this hotel to others. We had an awesome time!Genuine Hotels.com guest review
Absolutely magnificent resortGenuine Hotels.com guest review
Service / helpfulness of everyone was excellent. Room was very nice, but we felt the room temperature was hard to regulate for sleeping. You get complimentary water the first night, but no more for extra nights. It also would be nice if there was a complimentary breakfast included. Especially for the cost of the stay compared to other places that are […] just as nice and do included the breakfast. Although, it was a very nice place to stay. Read moreGenuine Hotels.com guest review
"Just what we hoped for"
We enjoyed our stay at the Meritage. The staff was very accommodating and went over and above to make sure our stay was comfortable. The shuttle to Napa was a wonderful service and a nice surprise. The Meritage has my gratitude for their honesty and integrity as I left my jewelry in the room safe and they retrieved it and sent it to me very quickly […] after I inquired about the loss. I am so grateful for the honesty of the the staff. Thank you, Meritage! Read moreGenuine Hotels.com guest review
Pool with children was difficult to find and far from room.Genuine Expedia guest review
"Welcoming and Relaxing!"
This was one of the most inviting stays I have ever had! The whole experience from arrival to check-out was totally amazing. Beautiful, comfortable room, great food, excellent service and the most friendly helpful workers!Genuine Expedia guest review
"Terrific hotel with easy access to Napa"
Very impressed with property. Nice amenities. Staff very good.Genuine Expedia guest review
Beautiful views of the vineyard from our room. The pool also offered a relaxing experience.Genuine Expedia guest review
"A Great Napa Weekend"
The staff and accommodations were awesome. Everyone was so helpful and professional.Genuine Expedia guest review
"Nice facility but not worth the money!"
We spent 2 nights at the Meritage during the July 4th weekend. We arrived past 4pm but the rooms were not ready and we had to wait for 30 minutes. I was eligible for a free upgrade through Expedia and was offered a pool view room but I would have to open the windows and jumped out to get a view of the pool. We declined the upgrade and went back to the […] original room. Parking was easy to get and they have free valet parking. The shuttle bus to downtown Napa was also convenient. Breakfast was reasonable and the service was good. The pool was small for a facility this large. There was one bocce play area which is not sufficient for a facility this large. The point of sale at the Cafe was not working the entire weekend and took ages to but anything. I expect get facility and service when I pay close to $500 for a night and did not get it. This may be a great place to have a wedding as I saw multiple wedding during the two days, not not a place to go for a relaxing weekend. Read moreGenuine Expedia guest review
"Great amenities. Fabulous spa"
Great vacation spot. Really helpful staff, lovely room with a great on sight restaurant and spaGenuine Expedia guest review
"Beautiful setting. very well maintained"
Very nice hotel, staff and food. Charges though for cabanas at pool and bowling.Genuine Expedia guest review
We had a fantastic time. The spa was great, especially the staff. The concierge was so helpful, she oft us complementary tasting at a great winery. No complaintsGenuine Expedia guest review
The pool is amazing day beds and cabanas to lay out and relax. rooms are newly remodeled. We asked for a little later check out time. they would not accommodate us at all they told us we could check out an hour later for 100$ more! I found that ridiculous they made me feel extremely rushed and uncorfotable and it ended up ruining my entire stay we had […] plans and had to rush to reconfigure all of our plans Read moreGenuine Expedia guest review
Nice facilities and friendly staff. Would go again.Genuine Expedia guest review
"Excellent customer service"
You have excellent customer service- We ate in the Siena- had room service -the maids- pool people- On every level, we were treated like royals! Seriously- I value that highly, and it did not go un-noticed- It was simply lovelyGenuine Hotels.com guest review
"Nice hotel but in a commercial area"
We had a really nice stay here but we were surprised to find that the hotel is in a corporate area....not necessarily the picturesque area I imagined (even though they have pretty vineyards behind the property). The room was very nice. They also have a convenient shuttle service into town which is nice. We didn't spend much time at the actual property […] so we can't comment on the amenities. Read moreGenuine Hotels.com guest review
"Excellent hotel with attention to detail"
Excellent hotel with attention to detail, will stay there again when we go back to Napa.Genuine Expedia guest review
"Great place to stay while touring Napa"
This was our second time staying here and it was quite nice, as we expected. Two concierge's, Sharon and Jillian, were awesome in helping to schedule a driver and our specific Vineyard requests. They did it all for us and did not disappoint. It was a fabulous experience and we all loved every minute of it. Would recommend to anyone that enjoys fine […] wines. Read moreGenuine Expedia guest review
"Nice pool, only 5ft deep though"
We had a blast at the pool and hot tub. We ordered drinks, sat by the pool, lounged in a cabana, and got a massage. Lovely hotel.Genuine Expedia guest review
"GreT event location"
While it was crowded due to a wedding and other meetings, the hotel is a very nice venue for that. I do not see this as a romantic getaway location for a couple.Genuine Expedia guest review
"Great hotel with nice amenities."
We stayed here for 5 days in May and was a great experience. Room was clean, amenities good, and people are friendly. Only downside was the food. Room service was limited and cafe was average. Luckily there are a lot of places to eat in Napa but bring your own late night snacks if you get hungry. We did the hotel Saturday wine tour and would recommend […] it. The wineries were average but had great customer service, and was educational. However, not for the experienced wine drinker. Read moreGenuine Expedia guest review
"short spring break"
surprised it was in an industrial area, but once you get inside the propert it was a big surprise.Genuine Expedia guest review
"Beautiful resort for a great price"
We stayed here for my bachelorette party and it was perfect! The rooms were clean and the hotel staff were very nice and the whole place was relaxing and comfortable. We had dinner at Siena (hotel restaurant) the first night and the food was only ok. We did spent most of our day out at wineries but grabbed a light breakfast with a latte at The Blend, […] which was convenient and good. Read moreGenuine Expedia guest review
"Party Bus to Downtown"
'nuff said. Also, Easter brunch. Spa. Walking through vineyard.Genuine Expedia guest review
Great hotel but for business traveler. Downside for Napa is that it is located in a Corporate business park!Genuine Hotels.com guest review
"Relaxing, picture perfect!"
The hotel staff were amazing. Everyone was so friendly.The pool and vineyards are beautiful. I would definitely recommend this to anyone.Genuine Hotels.com guest review
"Nice and looks like new"
The hotel is very nice and clean. We really liked the room set up (as nice as the pictures), the pool, the bowling alley (nice surprise) and the dining (dinner was delicious!). The location worked for us, since we were visiting Napa Valley and looking to get an early drive south of San Francisco on the day we checked out.Genuine Hotels.com guest review
Spent the night in this hotel to celebrate a birthday. BeautifulGenuine Expedia guest review
Checked in at midnight and out by 11am, can't get a late check out...Genuine Hotels.com guest review
"Spa was outstanding"
Spent a wonderful night there with a great friend we were upgraded to a beautiful room. We enjoyed the Spa the next day I would highly recommend this resort. I will defienetly be back.Genuine Hotels.com guest review
The resort was beautiful! It's not in downtown, but they offer shuttles. Many wineries are a short drive away. The pool and hot tub were fantastic. The bar and breakfast on the premises are expensive. Also, the bowling alley was closed for a private event, which was a bummer. Overall, we had a very nice stay and would definitely stay again.Genuine Hotels.com guest review
"Nice hotel but might not sleep!"
The property was very nice and the rooms seemed to be brand new. We both loved the bed - probably one of the most comfy beds. However, we really drew the short straw with our specific room location. First, the view outside of the window was of a wall - in the middle of Napa valley, we are staring out at a wall - ugh! But the worst was the 2nd night […] when there was a business convention downstairs. The music at the nighttime party was so loud, the walls in our bedroom were shaking. When we called, they pretty much said that we either needed to put up with it or pack all our stuff and move to another room. We stayed and boy were we sorry. The party downstairs did not stop until after 11:15 PM. I have never stayed at a hotel that managed this so poorly. We agreed we would stay at a B&B in the Napa valley for the next trip. You might have a great stay here - just make sure you get a room with a view and that is far away from the conference rooms. Read moreGenuine Expedia guest review
"Great place for a group stay"
With the Expedia deal, it was a great value. The room felt like a master bedroom suite in your home. The whole time we thought this would be a great place to come back with a few couples. There is a bowling alley, billards etc. Though you are little away from the wineries that is ok after tasting wine all day. There are restaurants and a movie theatre […] nearby. The spa was wonderful. Unfortunately the steam room was not working on the men's side. Only customer service issue was in the spa. I had my Groupon on my iPone app and she wanted a printout. Obviously I could not print it out but she was insistent. Finally the supervisor step in and allowed me to log in and print out my voucher. If you are going to use Groupon it would be good for them to except the voucher electronically too. Overall, I'll be back. Read moreGenuine Expedia guest review
Overall, our experience was a good one. The staff was either incredible helpful and pleasant or terrible. There was no middle ground. Wine tasting was meet with a very unpleasant gentleman that was not happy to be serving us or anyone else- very poor mood. However, the cheese area was fabulous and saved the event. Most irritating... When we asked about […] wine tours in the area, we got an overly enthusiastic gal pushing a time share breakfast at us. She promised that our room would be free, plus a $100 to use at the resort. We told her were not interested and she proceed to push. It really made the whole experience cheap. We paid a lot of money to stay there for one night; I expected to be treated differently. BTW, we walked away with nothing useful for our wine tasting request- we were very clear we just want suggestions on vineyards that would accommodate our quick trip. In all fairness- Upon arrival we did speak to an employee from the office, he help direct us to a nearby vineyard. He had to be called out of the office because the concierge’s area was not staffed (around 3:30pm). He was not an “expert” but gave us a few recommendations that turned out to be fabulous. He suggested we come back later in the day to speak to the concierge staff directly – that is when we had our irritating experience. Read moreGenuine Hotels.com guest review
"Meritage Hotel Resort and Spa"
This is a lovely hotel that's great for anyone looking to get away from it all, have a glass of wine and relax. Located inside a desolate business park, the hotel is a 10 minute or so drive from downtown. However, with onsite dining, wine tasting, a spa, a 24 hour room service menu and even a bowling alley - you may not need anything else during your […] trip to Napa. The sprawling grounds of the Meritage offer plenty to do and see. For a good leisurely activity, be sure to take a walk through the vineyards. The staff here is extremely nice and the service was very pleasing. I would highly recommend for a business trip or a weekend getaway. Read moreGenuine Hotels.com guest review
"Did not feel Special"
I was very excited to come and stay at the Meritage from the details of the Internet. Once we arrived, which was 11p, their was no valet, which was surprising with such high hotel rates and an almost booked Hotel on Valentine's Eve. Once we lugged our own luggage to our rooms, the room was very nice and clean But I really was expecting a jacuzzi tub […] in a Spa Lodging Hotel. We were also booked in a room where the 2nd floor was under construction and there is no ice machine on the floor we were on and there must have been at least 30 rooms on that floor. The next morning, we asked for late check out but we also asked when we checked in late for late check out and the front desk said they could accommodate us in the morning, but they said we have to be out promptly. My husband and I love Spa Getaways, however, we didn't want to stay any longer for we felt it wasn't a welcoming atmosphere. They should have offered to put our stuff in storage while we go and enjoy the spa facilities. Oh well.... Read moreGenuine Hotels.com guest review
"Excellent hotel for that special occasion"
We went to the Meritage Resort for our 25th Wedding Anniversary. It is quite pricey, so I would recommend it only for special occasions when you want to splurge. The rooms are quite large with King beds standard. The bathroom featured a very large shower that was stocked with bath gel, shampoo and conditioner, body lotion, cotton balls and Q-tips as […] well as a shower cap and soap. Also included in the room were bathrobes and very large and plush bath towels. There was a coffee maker as well as an assortment of coffee and teas. The refrigerator was stocked with 2 water bottles and a bottle of wine. Read moreGenuine Expedia guest review
A last minute jaunt to Napa Valley with my two adult children and family dog left us without a solid plan. I called Expedia and asked the customer service rep to find us a "gem" that we could stay at. Something up-scale. They recommended Meritage and we decided to try this out. Off the main path, we were still able to enjoy excellent dining, a tour […] of the winery, wine tasting and fun games at the "bar." The dog was welcomed and the staff was very accomodating. Oh, and the price was a good value for the accomodations. Thanks for making our trip extra-special! Read moreGenuine Expedia guest review
"Thanksgiving Family Getaway"
The Meritage Resort and Spa was a great getaway for the Thanksgiving Holiday. We enjoyed the Crush - sports bar and bowling alley and the Blend for morning coffee and afternoon sandwiches. The Spa was fantastic - we really felt pampered for a day. We plan to do it again next year.Genuine Hotels.com guest review
"Good Place with Some Exception"
We enjoyed our stay here. The rooms were clean, comfortable and well appointed. The staff was friendly. HOWEVER, we do have two gripes. Upon check-in we waited in a long line. (Okay, stated check-in time is 4:00pm; we arrived at 3:00 pm, so I can't complain too much.) The under-staffed front desk told us the room wasn't ready, so we completed the pre-checkin. […] Upon our return at 4:30 to get keys, the line practically stretched out the door. We were unable to get our keys from the concierge and were told we would have to wait in the line. Nonsense! We came back at 7:00 pm. The other negative was the fitness room. Although there is a good amount of cardio equipment, many of the machines' displays were non-functional. The TVs on the working machines only had 4 channels, none of which we were interested in. The servicing staff obviously gave the equipment little attention. All in all, the stay was good, however, for the price, I would have expected better. Read moreGenuine Expedia guest review
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