"Great for couples or business trips"
Very clean and relaxing place to stay. Enjoyable and accomodating staff. Quiet and peaceful place.Genuine Expedia guest review
"OK - depends on staff"
Beautiful property with some nice rooms and pool area. Staff was super nice but the management of the hotel seems very short-sighted and focused on cost savings rather than luxury. Rooms were not ready in the late afternoon, which forced the staff to offer something in return. Food service in the restaurant seemed understaffed, but the food was delicious. […] Pools were nice and well maintained although it would be nice if the adults only pool was available to children during the day. Overall, we had a good time and every staff / line person we dealt with was polite and helpful. Read moreGenuine Hotels.com guest review
Beautiful hotel but a little far from wineries. Great staff friendly and helpful.Genuine Hotels.com guest review
"Nice place to stay"
A very nice place to stay although it is a bit out in the middle of nowhere. The hotel does offer shuttle services into town, so that helps. Our room was very comfortable and spacious and the staff was quite friendly and helpful.Genuine Expedia guest review
"nice spa-rooms need some work"
We visited the Meritage and were a little disappointed with the room. We were given the Presidential suite and although it was spacious and had a huge bath, the room lacked charm and sophistication. Spacious with no seating or lounging area. No pictures or warmth. The beds were comfy but someone needs to use a steamer or an iron. The sheets, coverlets […] and panels around the bed were terribly wrinkled and disheveled looking.On the up side-the bath was very well done, plenty of towels, huge jacuzzi tub and shower and private toilet. Seems like they splurged on the bath and forgot the rest of the room. The wine tasting servers wer a little on the snobby-obnoxious side and were a little skimpy on the tastings. the rest of the staff couldn't have been more pleasant. I guess for the price it wasn't too bad but the web site made the rooms look much nicer than they appeared-and we have stayed at many hotels in California for the same price but with more comforatably appointed rooms. Read moreGenuine Hotels.com guest review
"For this couple, Meritage was excellent."
We really enjoyed our stay at Meritage. The staff was very friendly and quick to answer questions. We had a great view of the vineyards from our room, which we really appreciated. The location is at the south end of the valley, which worked out great for us. Our one complaint was the bed, which leaned pretty severely to the right, but we liked everything […] else about the room so much that we decided not to ask for a move. We would (and will likely) return for another visit. Exceeded most of our expectations. Read moreGenuine Expedia guest review
"Great place to stay"
This is a great place to stay for a romantic getaway or family trip. The hotel is exceptional. The staff was very helpful and the wine tasting was excellent. Mike (I think his name was) was VERY knowledgable and friendly. I can't wait to go again. The location is about 10 min away from Downtown Napa which is great and they even have a shuttle.Genuine Hotels.com guest review
Huge compound. Not a super convenient location for wine tasting. Very loud and busy....lots of hustle and bustle.Genuine Hotels.com guest review
"Wish I could rate this higher, potential"
This hotel has lots of potential. The property is lovely and some of the staff were fabulous. However, a few left us feeling unwelcome. We booked a room with two queen beds for two adults and three children on Expedia without any warning that there were no role away beds on the property. Pierre at reception was very helpful at check in. He helped us […] upgrade to a suite at an affordable cost. He was very welcoming and accommodating. I only wish the restaurant and lounge staff were the same. The kids food was good at Sienna, but the adult meals were merely edible. We were greated nicely at the restaurant, but never saw our waitress again. The Crush lounge staff were very rude The room was nice and comfortable, despite the dead bolt being broken. There were no towels by the pool on a cold night, even though I'd called the front desk before going down to enquire. They did bring some to our shivering kids in about 20 minutes. All that said, the pool was a lovely 80 degrees (next door property for kids, no kids in the main pool) with a beautiful fire pit and the property is very nice. If they had more staff and they were all as helpful as Pierre, this would probably be a 5. Read moreGenuine Expedia guest review
"Great time, will be back"
We were at Meritage to view it for a possible wedding that is upcoming. We ate at the restaurant in the hotel and were surprised at the food quality as it far surpassed our expectation. Our room was upgraded to a courtyard view, included a bottle of wine and a beautiful terrace to sit out on. We had a wonderful time while we were there and I am sure […] we will be back at some point in the near future. Read moreGenuine Hotels.com guest review
"Good for business travel, not very romantic"
Overall, it is a very nice spot if one is attending a business meeting or a conference but I would not recommend it for a romantic couple getaway as it feels industrial. I did not like the fact that a coupon handed to us at registration for a "welcome gift" from the concierge led to a sales pitch for a vacation club.Genuine Expedia guest review
Nice place, a little removed if you want to be near downtown and the wineries. Only complaint was couldn't use the hot tub as it was locked off.Genuine Expedia guest review
"Perfect retreat in the middle of a vacation to Cal"
Room service was quick and quite good. Hotel staff very helpful. Spa service was most enjoyable and top quality.Genuine Expedia guest review
My expectations were high, but The Meritage had no trouble meeting them. We were delighted at every turn.Genuine Expedia guest review
Although the hotel was lovely, the services were very disappointing. We were stuck there as we flew in, had no car and could only use their shuttle from 4:PM to 10:PM. One morning we thought we would get a Bloody Mary, but the lobby bar was closed and directed us to the other bar. When we got there, they told us they were not open. Only one restuarant […] other than the coffee shop. We would never return. Read moreGenuine Expedia guest review
"Great hotel to stay"
Our family went there for our Thanksgiving trip. We went there for one night. Plenty of parking space w/o charge. smooth and quick check in process. very helpful concierge service. very nice heated swimming pool. Free coffee to enjoy next morning. The only disappointment was that we didn't get to see its wine cave after checking out. The door was locked […] at 11am even the gift shop guy said it was already open. Read moreGenuine Expedia guest review
We are very pleased overall as it was quiet, nice, and the staff at the restaurant, front desk and spa are very professional. Only problem, the room service and cleaning service. They forgot to make our room and I had to call 4 times to get it done. When you're ordering food, same story, you have to call several times, nobody was picking up and I had […] to contact the concierge. We were under the impression that the management was not efficient or they need more people to work but for the price I expected more. We will go back for sure hoping for a better service in some areas. It was really beautiful and the autumn colors were a delight! Great food and spa services. Read moreGenuine Expedia guest review
It was a nice large resort part of which is a time share so they were pushing that a little. The location is out of the way from any action, such as wineries and restaurantsGenuine Hotels.com guest review
Nice, clean rooms with comfortable beds... not too far a drive to surrounding areas - it seems like everywhere would require a drive anyway.Genuine Hotels.com guest review
"Grat Napa Experience!"
Great staff and facilities. The spa is amazing! The shuttle service into Napa in the evenings is a great choice for dinner. It's a great home base for wine tasting adventures!Genuine Expedia guest review
"Not what I expected"
My wife and I stayed here on a "staycation" - a one night getaway from our home in the Bay Area. I'll keep it brief by saying most of the ammenities and service were fine. The only gripes I have are 1) the AC in our room was loud, inconsistent, and kept me up the ENTIRE night. I never complained to the front desk, so I didn't give them a chance to resolve […] it. However, any normal maintenance should have picked up on the noises it was making. And it was 11pm - my wife slept just fine - so I didn't want to pack up our room and move. It wasn't worth it to me. And 2) the bar staff was sloooow and rude. For the amount of money you pay to stay there, these shouldn't be issues at all. Read moreGenuine Hotels.com guest review
"Love the Meritage"
The resort was beautiful, all the ammenities and great spa, fire pits, pool, bar, bowling, etc. Would have like to be a little closer but it was a short drive to the wineries. The corporate park location was a bit strange but the resort itself was perfect.Genuine Hotels.com guest review
"Perfect Wine country resort"
Fantastic! Centrally located to tour Napa and Sonoma! Have stayed in B & B's before, but Meritage ranks way above.Genuine Hotels.com guest review
The entire Napa experience from the hotels to the wine tasting was delightful!Genuine Expedia guest review
"Enjoyed Hotel but Needs Maintenance."
Hotel lobby and facilities are well maintained and better than I expected; however our room accommodations were subpar. Carpet was noticeably dirty throughout the entire 2nd floor of our Hotel and especially within the room. There was an odor to the room that we believe was from the dirty carpet. Carpet throughout the older section of the Hotel needs […] to be replaced which was surprising considering how well kept the rest of the Hotel lobby and general facilities were maintained. Extremely happy with the location, amenities, lobby, facilities; basically everything but our room. If I ever stayed here in the future; I would insist on a room in the new addition / section. Read moreGenuine Expedia guest review
"Good location for day tours of Napa and Sonoma."
Rooms were great. Good size, very comfortable. Hotel as a nice sports bar. Swimming pool was used too. Shuttle service to downtown Napa was very well run.Genuine Expedia guest review
Perfect in every way. Will return in future.Genuine Hotels.com guest review
We enjoyed our time at the resort. This is a good location if you are beginning your trip or ending your stay in the area. Otherwise, stay closer to the wineries. The resort has many amenities and a great staff, although a bit aggressive at trying to sell you. Stay away from the consierge.Genuine Hotels.com guest review
Very impressed, would definitely stay again.Genuine Hotels.com guest review
Simply put, this was the best hotel experience that I have ever had. At check-in, the staff did everything possible to make us feel welcome and important. The grounds were beautiful and the rooms were immaculately clean and well put together. Everything about our stay was perfect. Special thanks to Amber and Noah for going above and beyond. The next […] time we're in Napa this will be the first place we look. Read moreGenuine Hotels.com guest review
Beautiful hotel great restaurant gymn pool and atmosphereGenuine Hotels.com guest review
"Don't go with children"
The hotel is very good but they had the bad idea to remodel/maintain during Labor Day Weekend!! The main reception and access to the pool were yellow taped. The main problem for us and we will not go back as family is that the central pool is Adult only, if you have kids there is a Family pool, far away and is part of the Time Share section, NOT easy […] to access. The hotel should let families know about this. Perfect for Adults not so much for families Read moreGenuine Hotels.com guest review
"Nice spot in napa"
Great hotel...bad spa experience but the mngmnt made it right and the mini fridges didn't work well..they also close the pool a little too early.....makes you a little madGenuine Expedia guest review
"Bad location for an otherwise decent hotel."
Significantly overpriced nice clean hotel in a terrible location. Not only is it not in Napa, but it is located inside a a "business park". Not convenient to or near anything at all mGenuine Expedia guest review
This hotel has everything that we needed for our first trip to Napa. We especially enjoyed the restaurants, cafe, pool area, and on-site winery. The complimentary shuttle to downtown Napa was a great perk. Everyone on staff were extremely helpful and friendly.Genuine Expedia guest review
"Excellent choice for those touring wine country."
The clean and comfortable room had a big, beautiful balcony overlooking the pool. We loved the hot tub, the pool and the setting overlooking the vineyard. We will be back!Genuine Expedia guest review
"Could have been better"
We gave a low overall rating for the following reason: We orginially booked two nights through hotels.com. After the two nights we liked it so much that we decided to stay another night. We booked it ourselves so they put it under a separate reservation. The next day I asked that our room be made up and the sheets be changed so we could come back and […] relax. 3 hours later it still was not made up. When we called the front desk twice we were given the same reason, that housekeeping has a list it follows even though a request was put in. Finally, after 4 hours the room was made up but the sheets were not changed. It appears if they think you are only staying one night you are not a priority. In addition, on arriving you are told to go to the concierge desk and they will give you a welcome package. What you actually get is a sell job to listen to a sales pitch about joining a vacation club. Read moreGenuine Hotels.com guest review
"Relaxing stay at the Meritage"
The Meritage Resort was exceptionally good! Its located a few minutes away from downtown Napa in a business park. The resort was top notch. Staff was very friendly and helpful. The room was clean and comfortable. Nice pool and jacuzzi area. They have their own small vineyard located above the spa and wine tasting room. Of note, when you check in your […] given a "complimentary" wine tasting card, however when you see the concierge, they admit its misleading. All you get is two-for-one coupons for a list of wineries. Overall, I highly recommend The Meritage! Read moreGenuine Hotels.com guest review
"Vist to Meritage"
Great place... it was fun to be able to walk among the grapevines.Genuine Hotels.com guest review
"Loved it! Wish we had more free time there."
We were in Napa for a quick girls getaway. 4 ladies shared a room! It was so much fun and the hotel way exceeded our expectations - we all wished we'd had more time to spend exploring the hotel! The shuttle was a great bonus as was the great fitness center with open wall! Didn't get to enjoy the spa or wine cave but we really wanted to! We will definitely […] stay here if we make it out to Napa again. Read moreGenuine Expedia guest review
"Nice place, great vacation!"
The food was outstanding. The prices for wine were a little steep for us. The bed, pillows, and linens were very comfortable. The towels were nice and thick. Our room stayed cold no matter where we set the thermostat so we just turned it off at night which was fine. We did not care for the female concierge AT ALL. She was loud, obnoxious, and not at […] all helpful. It would have been so much better for the hotel staff at check-in desk to NOT say "Take this card over to the concierge for your welcome package". It consisted of a map and a sales pitch. Other than her, all the other staff were friendly, courteous, and helpful. Read moreGenuine Expedia guest review
Made this reservation after doing some research and am so disapointed in my choice. I was able to get over the fact that it is indeed in the middle of an office park because the grounds are quite nice, and was excited when I was told that my room was being upgraded...well it was no upgrade, they put me in a building clearly off the Meritage property […] (had to have been built by some other hotel group) that was at best a glorified extended stay motel...was not impressed with the stackable washer dryer taking up one third of the entire room...not the " resort" feel I was expecting! They did move me when I complained the next day...but we were then woken up at 2 in morning by an extremely loud group next to us, I could hear every word that the people were saying and after two hours and four calls to the main desk it was finally taking care of by the police...again not the "resort" feel I was hoping for. It's a shame because I found the grounds and vineyard really nice, but no way will I ever stay there again! SO disappointed! Read moreGenuine Hotels.com guest review
"Great get away"
loved it!!Genuine Hotels.com guest review
"Beautiful but not a 5 star hotel."
It is a beautiful building with very nice rooms but there are not enough staff to make you feel welcomed. There is no signage to tell you where your room is or the restaurants. Very little information in the rooms. The Meritage was full of conventioners that were getting more attention than regular guests like us. For the price, I think they can do […] better. Read moreGenuine Hotels.com guest review
"Great place for a quick getaway"
2nd time back. Our room happened to be over the bowling alley so they moved us to another room with no questions asked. It's a beautiful place. Stay clear of the vacation timeshare pitch they give you from the concierge desk. Either way, we will be back again!Genuine Hotels.com guest review
"Great Couples' Get-Away!!"
The hotel staff, whether the concierge-staff or the restaurant wait-staff, were absolutely marvelous. Our superior king room was just what we wanted and having the patio was wonderful! Just not enough time to avail ourselves of everything such as bowling! It's a great couples' get-away having never to leave the facility!Genuine Expedia guest review
"Great place to relax!"
This hotel opened sux years ago. I was amazed it still seemed so new! And the staff were exceptional.Genuine Expedia guest review
They have an awesome layout with a vineyard you can walk around, tasting room, and great pool area, had a great time.Genuine Hotels.com guest review
"Honeymooners Loved 2 Night Stay"
My bride and I went for two nights on our honeymoon and were thrilled. To start, the location is fine - it really doesn't matter at all. We ended up driving anywhere we wanted to go anyway, so who cares if it's an extra 3 minutes? The short extra drive is worth it to get to this complex. They did a great job of putting everything in one spot. Quality […] of the hotel was great. The new wife made me get my first ever massage and she might have just made me a believer - only if the other spas are like Spa Terra. So cool to have an underground spa. She didnt want to leave her appointment because of how nice she thought everything was. Crush Ultra Lounge served a good drink, we got some good late night food delivered to the room...everything was great. The only thing keeping it from a 5 is the price. Little too pricey in my mind, but would ABSOLUTELY stay there again. Read moreGenuine Expedia guest review
"Good experience again, even after the expansion."
This is the third year in a row that we have stayed at the Meritage, this being the first after their expansion. Happy to see the main pool is now Adults Only. Too many private functions were scheduled next to the pool deck-sit down breakfast group, happy hour group, birthday party and late evening function. I thought that was what the expansion was […] for....conference center space. If it's not open to the public, I don't think they should use that space. Our balcony room was right on top and sitting out on the balcony wasn't very relaxing with all the activity down there. That was our only complaint. Shuttle service to downtown Napa in the evening is great and the rooms are still very nice. We like being out away from town, too. Read moreGenuine Expedia guest review
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