All hotels in Hayes, England, United Kingdom
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 385 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    3.7
4.0 / 5Excellent
"Very well priced, comfortable and convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Ideal place to stay for London Heathrow. Great breakfast, very comfortable beds and good service. I will always stay here from now on - unless it goes downhill :)
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
MB
US
4.0 / 5Excellent
"Security"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Cleaning service stole $15000 and grean card of my wife was in wallet on the desk in the room while we having breakfast we did a police report the staff they didn't do much we had to leave London to Madrid to get a visa it cost the trip over $5000 that was the first day of our month trip so that was a wrong start
Genuine Hotels.com guest review
1 night family trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"CLOSE TO HEATHROW"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
LOVELY HOTEL, HELPFUL STAFF, QUIET ROOM WITH VERY COMFORTABLE BED. WONDERFUL BREAKFAST BUFFET WITH LOTS OF CHOICES. WE WOULD DEFINITELY STAY HERE AGAIN.
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
MARGARET & DAVID
US
4.0 / 5Excellent
"Nice hotel but difficult to get to from the airpor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
If I would have planned better for an over night stay between flights I should have stay on airport at the hilton. Nice hotel, poor restaurant service
Genuine Expedia guest review
Other trip Sep 18, 2014
Sergi
US
5.0 / 5Outstanding
"Perfect place for a wonderful trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding! Close to excellent pub. Very helpful and informative. Perfect for return to Heathrow on free local bus. We definitely enjoyed our one night stay!!!
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
Gary
US
5.0 / 5Outstanding
"Nice hotel, close to the airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is an excellent hotel, with concierge service, bellhops to take luggage to rooms, available room service, several eating options on the main floor, and VERY comfortable beds. When we came down to get our taxi in the morning, even though I mentioned waiting for a taxi to the clerk at the reception desk, no one told us the taxi (which was not clearly marked as a taxi) was already waiting for us. Therefore we waited for about 15 minutes, making the cab driver (who could have come in to find us as well) wait also. We were strangers to the way things are done in London, and we could have had a bit more consideration ... however, as soon as we made our needs known to the concierge it was all taken care of, so overall we were very pleased.
Genuine Expedia guest review
Other trip Sep 10, 2014
wingsofjoy
US
4.0 / 5Excellent
"great hotel close to Heathrow"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay and would choose this hotel again if I need a place to stay while transiting Heathrow.
Genuine Hotels.com guest review
1 night business trip Aug 31, 2014
A Traveler
US
3.0 / 5Good
"mediocre hotel near Heathrow"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
pros: near the airport, decent sized rooms cons: bed was sagging heavily in the middle and uncomfortable; bathroom was in rough shape, with a hole in the wall, cracked tiles, and the door handle to the bathroom door close to falling off. this is true for most of the hotels near Heathrow, but the bus was 4.5 Pounds to get to the airport bc the hotel doesn't provide free bus service.
Genuine Expedia guest review
Other trip Aug 31, 2014
Jon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Friendly and helpful staff. Lack of hotel suttle was a negative.
Genuine Hotels.com guest review
3 night family trip Aug 21, 2014
Rlc
US
5.0 / 5Outstanding
"Convenient London Heathrow airport location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed our very comfortable and clean room, and had a very nice filet dinner in Allie's American Grille with great service! The Starbucks bar was conveniently located in the lobby, but evening operating hours would have been nice. The leisure club (fitness center) was nice to use. All in all, a great short stay at this hotel.
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
Diana C.
US
5.0 / 5Outstanding
"Relaxing in style."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After coming off a cruise ship in Dover and taking a bus to London, it was nice to relax in style with all the amenities. I very pleasant overnight stay.
Genuine Expedia guest review
Other trip Aug 25, 2014
Bart
US
5.0 / 5Outstanding
"close to all must see sights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent place, good service, will definetly recommmend. service was excellent food was great, service was very ggod.
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
Bruce Farrell
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent! A special cudo to the matte d in the Italian restaurant. Also the very nice Korean server!
Genuine Hotels.com guest review
1 night trip Aug 21, 2014
A Traveler
US
5.0 / 5Outstanding
"last stop before the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had rented a flat in London for 13 days but wanted to be close to the airport for our early flight the next morning. The hotel was clean and comfortable. We were given an early check-in no problem. Staff was helpful with confirming our flight info for the next day. It was the perfect way to relax after a very busy vacation. Definitely recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Aug 18, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Fine stay for one night before an early morning departure. Convenient, good restaurant, helpful staff.
Genuine Expedia guest review
Other trip Aug 21, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel has so many food offerings on site. Great stay!
Genuine Hotels.com guest review
1 night business trip Jul 11, 2014
A Traveler
US
4.0 / 5Excellent
"Marriott Dependability in a convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our family stayed at the Heathrow Marriott as a landing/launching spot for a family vacation. The hotel was busy, filled with both professionals (flight attendants, business people, etc.) as well as families. For an extra fee, you received parking, wi-fi, breakfast, and access to the executive lounge. For a family eating breakfast, the extra fee saved me money. The rooms were standard Marriott. The neighborhood has pubs within walking distance, if you do not want to eat at hotel's restaurants
Genuine Hotels.com guest review
1 night family trip Aug 9, 2014
TomC
US
5.0 / 5Outstanding
"This hotel is great if you want to spend one night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The airport is located just 10 minutes away and the free bus transportation is a great benefit that you have to take, the bus stop back to the airport is just crossing street.
Genuine Hotels.com guest review
1 night family trip Jun 28, 2014
A Traveler
US
5.0 / 5Outstanding
"A great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
London Heathrow Marriott was a great hotel for us. We stayed on the final night of our vacation because of its proximity to the airport. The staff was extremely helpful, the beds were beyond comfortable, and the whole hotel just looked great. They opened up the coffee shop area for us even though it was essentially closed, they gave us advice on flying out of Heathrow, and much more.
Genuine Hotels.com guest review
1 night family trip Aug 6, 2014
D.B.
US
5.0 / 5Outstanding
"really lovely"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
a bit of a hike to get to - bus station is a long walk with two tired kids after 14 hr flight and the hotel shuttle isn't free like it is in the states. fabulously nice italian front of house lady. i told her we needed to sleep for 12 hrs and she put us high up in a totally quiet room. beds were gorgeously comfy, bathroom nice and spacious. free water and apples. only saw the hotel for five minutes as we were arriving and leaving, as was asleep for the rest of the time, but all looked good. was somewhat surprised to hear that she had upgraded me to 'free internet' as noone charges for this anymore. like saying 'free hot water'.
Genuine Hotels.com guest review
1 night trip Aug 6, 2014
A Traveler
US
3.0 / 5Good
"Airport Hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel overall. We had a few issues during our one night stay. We asked for a wake up call that never rang in the morning. We asked for a cab to be arranged for the family for early morning - the cab was apparently never called & arrived 30 minutes late. Thank goodness that we left ourselves plenty of time to catch our international flight. The hotel paid our cab fare & the person we were working with in the morning really scrambled to get us to the airport & fix the problem as fast as possible. The room & hotel itself was nice. Short cab or bus ride to Heathrow. I was hoping for a hotel shuttle - but perhaps this is not common for Heathrow Airport hotels. Price was reasonable for the accommodation - much cheaper than staying in central London.
Genuine Expedia guest review
Other trip Aug 7, 2014
Mike
US
5.0 / 5Outstanding
"Nice hotel close to Heathrow."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here the night before flying out of Heathrow. Was close enough to the car rental returns that I could walk back to the hotel. Shuttle bus to Heahtrow was 4 Pound 50. Kids ride free with adult. Room was nice as was the hotel.
Genuine Expedia guest review
Other trip Aug 3, 2014
Yev
US
5.0 / 5Outstanding
"SUMMER 2014"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
VERY IMPRESSIVE AND NICE, ENJOYED OUR STAY. STAFF VERY IMPRESSIVE, AMENITIES GREAT
Genuine Expedia guest review
Other trip Jul 30, 2014
FRANCA
US
5.0 / 5Outstanding
"Pleasant overnight stay (pre-flight)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice room - restaurant (Allies) was good, and plenty to do with 2 kids - swimming, Jacuzzi, sauna
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed our stay. Only negative was that access to computers and a printer required for printing our boarding passes was limited to executive member travelers. I am a marriott rewards member but was required to use the pay computers in the lobby. When you pay nearly $300 for one nights stay, it seems a bit over the top to ask a guest to pay to print a boarding pass.
Genuine Hotels.com guest review
1 night trip Jul 21, 2014
Shane Webster
US
4.0 / 5Excellent
"Near airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good restaurants Friendly staff Mattress needed changing broken springs Facilities good gym and pool
Genuine Expedia guest review
Other trip Jul 24, 2014
victoria
US
5.0 / 5Outstanding
"Comfortable, competent and calm."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed here before and assuming prices remain reasonable, I will make this my first choice. No surprises, comfy room, friendly helpful staff. Clean and orderly. Surprising delicious breakfast. Pool and gym a step up on most airport hotels. Everything worked well and I was able to relax. Free internet the rooms would be nice, but not a deal breaker as as free wifi in the lobby worked fine. Stay here, you might not fall in love, but you'll leave rested and happy.
Genuine Expedia guest review
Other trip Jul 23, 2014
Daniel
US
4.0 / 5Excellent
"good hotel to stay at if landing late at heathrow"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
very good overall after landing late at night at heathrow. Price good, but too far from central london to use it as main hotel when site seeing central london and tourist areas. Free bus service from airport to this hotel using the public buses from airport to this hotel, since this hotel is at periphery of the airport.
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Henry
US
4.0 / 5Excellent
"Over night because of a delayed flight."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Close to Heathrow Airport, but never heard the planes. Easy to get to by the airport bus service. Beds comfortable, staff helpful.
Genuine Expedia guest review
Other trip Jul 12, 2014
ksapokie
US
4.0 / 5Excellent
"Don't take the hoppa bus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very accommodating with our infant son, provided a baby cot and a gift set of baby shampoo. The hotel is very nice and clean but it is not that close to the airport. It is one of the closest, but still like 10-15 minutes away. If you have more than 2 people it is cheaper to take a taxi than the 5 euro per person hoppa bus. There is also a free bus that stops at the airport and the hotel but it takes awhile. Look for the 285/555 bus. You can catch it from the airport or just take the underground to Haxton Cross and catch it if you are buying an underground pass.
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Heather
US
5.0 / 5Outstanding
"Excellent location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is the perfect place for layover, or when your flight departure early morning, and it is impressive how quite it is.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel, service so-so"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is beautiful with a great pool and nice restaurants. But when we checked in and asked our bags to be sent up, our bags didn't arrive and we had to call down to the desk. The clerk took care of it, but our bags had been just sitting down by the front desk for a while. Then, at check out, the cab that had been booked for us by the front desk was double-booked by the hotel, strangely, so they had to call another cab. That was very worrying since we had to get to our flight on time. Spotty service at this hotel.
Genuine Hotels.com guest review
1 night trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel close to the airport. The most uncomfortable bed I can remember ever sleeping on. Hard as a rock
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great overnight spot on our travels. Great staff. thank you.
Genuine Hotels.com guest review
1 night trip Jun 11, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very good will come back next time we are in London
Genuine Hotels.com guest review
1 night trip May 21, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel near Heathrow"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall, good place to stay if you need to be near LHR. Near bus service and a few stops from the Tube. Still cost almost 20 Pounds to get their by taxi (from LHR) although there is a bus service every 30 min. Was able to check in relatively early (noon) at no extra cost. Only criticism during my stay was that it took longer than it should have to be seated for breakfast at the restaurant every morning. Staff was quite friendly and gym was more than adequate (although crowded at times). Not a whole of places to go within walking distance other than other airport hotels.
Genuine Hotels.com guest review
2 night business trip Apr 27, 2014
AJ
US
4.0 / 5Excellent
"A good place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would stay again for sure. It is clean and a great place location.
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
G Scott
US
4.0 / 5Excellent
"Okay. Sports lacks atmosphere"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Pretty standard Marriott fare. Sports bar is bland.
Genuine Hotels.com guest review
3 night business trip Mar 24, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
They had only one room reserved while my confirmation had 2 rooms listed. Fortunately, they had an extra room available. Food is overpriced.
Genuine Hotels.com guest review
1 night business trip Mar 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Fine for a stopover at Heathrow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Bus transfer from terminals is pricey and not altogether justified. Hotel was nice enough though, very friendly, courteous and professional staff. Minor problem with bathroom fixtures.
Genuine Hotels.com guest review
1 night family trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome Stay for the New Year!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Awesome service. Comfortable hotel and delicious food! Convenient location from the airport and city. Bus access to the Tube was close. about 100 feet from the hotel entrance... Fantastic time! The Staff was wonderful.
Genuine Hotels.com guest review
3 night trip Dec 30, 2013
Lem
US
4.0 / 5Excellent
"Nice hotel at Heathrow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We booked for 3 people but they'd given us a room with a King size bed. It was sorted quickly, where they brought a foldable bed for my 7 year old. They also brought him some cookies. The beds were very comfortable !. Getting to London is relatively easy; Catch bus to Hatton Cross underground and catch Piccadily line. Since we had a car for 1st night (12 pounds parking) and internet costs ~$17 pounds I think, we took advantage of their all in 1 upgrade for 40 pounds per night. This allowed you free parking, free wifi, access to fitness center and pool plus access to the lounge. The lounge has free drinks including beer and wine so it somewhat paid for itself. Though some of the food snacks that we supposed to be there (eg/ breafkast time to 10) had nothing when we went in around 9:30. We did use the pool but it was too cold for me and I spent most time in hot tub while my son played in the pool. The upgrade may be value for money if you had a family like me but if I stay again, I'll consider it. As for Wifi, it is pretty costly but it is free in the lobby area and one thing I noted is that if you have service like Boingo, you can access it instead of the Hotel's option. We also ate in the hotel steak house restuarant : Food was very good quality but a bit pricey but it is Heathrow afterall. To get to the airport terminal, the Hoppa bus stops directly outside the hotel lobby.
Genuine Hotels.com guest review
2 night business trip Dec 29, 2013
Roads-2-Roam
US
5.0 / 5Outstanding
"Short, but relaxing and comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and daughter stayed here while in transit back to the US. The comfort and service were what we expected from the Marriott brand so no complaints at all. The only issue was around the "hopper service" from Heathrow airport to the hotel. The fare is not high but, we have reason to believe we were overcharged for the trip to the hotel, by the driver. Please check fares for the service while you make your booking so you don't run into similar issues.
Genuine Hotels.com guest review
1 night trip Jan 1, 2014
TVSCT
US
5.0 / 5Outstanding
"This hotel has it all!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We are a family of 4 and it's hard to find a place that can accommodate us in a normal fashion. But this Marriott was perfect! In fact, the restaurant was so delicious, that we didn't want to leave! The beds were comfortable, the bathroom was large, and the showers were hot. We would definitely recommend this hotel to just about anyone! The only complaint is that there isn't an airport shuttle run by the hotel. It's more of a city bus that costs 7 Euros round trip per adult. but kids are free! Yay!
Genuine Hotels.com guest review
1 night family trip Nov 26, 2013
Susan P.
US
3.0 / 5Good
"Okay hotel for overnight stay at Heathrow"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I've stayed at this hotel before in an Executive Level Room. Lounge facilities, inc evening snacks and drink were great then. In fact, I could probably have made a good meal out of them. This time however, I was disappointed with the experience. My room was not an Executive Room even though I had pre-paid for one. The key did not work, and I had to go back to the Lobby. Explained about key and the fact that it was not an Executive room. Staff mumbled something about the room that I couldn't understand, but did say I had use of the Executive Lounge. I was tired and didn't pursue the matter which is entirely my own fault. However, I realized that the room was right next to the elevators and I could hear every time someone used the elevator. At 4am this is not a good thing. Last time I stayed I had nice fluffy towels and a bathrobe. This time the towels were rough and scratchy and no bathrobe. Just coffee, decaf and regular tea in the room. Where was the cocoa and camomile tea I had last time? Don't be a wimp like me - if you think you have the wrong class room, pursue it and insist you get what you paid for.
Genuine Expedia guest review
Other trip Oct 23, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service and location
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2013
Lester Ferguson
US
4.0 / 5Excellent
"usual marriott excellence"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
only a few minor glitchs.....slow room service.....and not marriott's fault.....failure of marriott contractor shuttle service to stop at hotel to take us to airport for over 1 hr......hotel graciously paid for cab to airport
Genuine Hotels.com guest review
1 night trip Sep 22, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent stay espescially if you are in transit.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
A Traveler
US
4.0 / 5Excellent
"Good restaurants"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is VERY good and restaurants fine. Price is the only problem here.
Genuine Expedia guest review
Other trip Sep 25, 2013
george
US
3.0 / 5Good
"Isolated and expensive"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The great fact that this is so close to the airport with reasonably priced and frequent shuttle service was the main reason I booked. It is, because of its location, rather isolated to one not familiar with the immediate surroundings, and you are therefore thrown onto the resources the Marriott itself provides for food, drink, entertainment, etc. The results seemed a bit pricy compared to hotels in metropolitan London, which have nearby competition for outside food, drink, entertainment, etc. The free wifi service was very good and reached all the way into my third-level room when it was purportedly only confined to the lobby area. The main lobby bar area was a little slow in noticing me at the bar and attending, as they were also responsible for the comforts of the restaurant behind them. I was there only one night after an exhausting conference going home to the States, so that needs to be borne in mind. So: pleasant, clean, very good staff with a minor hiccup at the bar, but fairly costly in terms of what I expected I might have to pay for amenities beyond the room rate.
Genuine Expedia guest review
Other trip Sep 19, 2013
A Traveler
US
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