"Try another one at Heathrow"
The check-in was a mess. The line was 10 people long and it took 15+ minutes even with 2 staff members. The room was small and the bed was soft and "creaky". I woke up with a back ache the next day. We had dinner at the hotel and the waiter obviously did not know what he was doing. He was very polite and apologetic. In my mind no one trained him to […] do his job. The food was so-so. All in all this Marriott was a disappointment! Read moreGenuine Expedia guest review
"Good stop before flying back"
Staff was helpful and knowledgable Rooms very clean and a very good restaurantGenuine Expedia guest review
Electricity was down for over 12 hrs and did not receive any kind of apology. Other than that everythings fine. Will not stay there next time.Genuine Expedia guest review
"BEAUTIFUL ROOM IN LONDON HEATHROW MARRIOT"
THE STAFF WAS VERY NICE AND CHECK IN WAS QUICK. THE ROOM WAS VERY NICE AND HAD EVERYTHING WE NEEDED INCLUDED. THE BED WAS VERY COMFORTABLE AND I DIDNT EVEN HAVE TO ASK FOR MORE PILLOWS THEY PUT SO MANY ON THE BED. THE BREAKFAST WAS DELICIOUS AND THEY HAD A VERY GOOD VARIETY. WE HAD THE CONCIERGE GET US A TAXI AND HE WAS VERY ACCOMADATING. THE CHECKOUT […] WAS ALSO VERY EASY. THE ONLY THING MORE THAT THEY COULD OFFER IS FREE INTERNET IN THE ROOMS. OTHER THAN THAT I HAVE ALWAYS FOUND THE MARRIOT ONE OF THE BEST HOTELS. I WILL ALWAYS MAKE THEM MY FIRST CHOICE. Read moreGenuine Hotels.com guest review
Convient to airport, in fact close enough that the burning of the rubber from when the aircraft land became annoying if you were outside much and the wind was blowing toward the hotel from the runway.Genuine Hotels.com guest review
"convenient business stay"
Very nice hotel with excellent location for mobility. The only negative comment is that the AC did not work very well.Genuine Expedia guest review
Everyone at the hotel was really nice and helpful and gracious. The morning breakfast was excellent, both of the restaurants were great. The room was super quiet and clean, and the bed really really comfortable.Genuine Expedia guest review
"not for families"
Most disappointing was the high extra charge to use the internet. We booked for 3 adults and the reservation was for a single king-size bed(??). It seemed hard to convince them that we needed two beds. Charge for breakfast seemed high even by UK standards. I would only recommend this hotel when traveling on a liberal expense account; not for famili […] es. Read moreGenuine Expedia guest review
Best hotel on Bath Road, though restaurants are really expensive...and again, you must pay for internet!Genuine Hotels.com guest review
Convenient but too expensive.Genuine Hotels.com guest review
"Good LHR stay"
Very good stay very near LHR. Based upon our experience, they are well suited to early arrivals and a 24hr operation from the airport traffic. The building is well insulated for sound, so the nearby runway is nt an issue. You can take the city buses for free from T3 or T5, just tell the driver where you are going as the hotel is within the free zone. […] Only downside was a lack of local eats outside of the hotels. Read moreGenuine Hotels.com guest review
The front desk and the gift shop person were very rude. It seemed to be a bother for them that I was checking in or buying something. I have stayed at other Marriots and have not encountered this in the pas.Genuine Expedia guest review
"Great base before heading into the city"
Very convenient to get to the airport. Great base to work from before you have to get into the City. You cannot walk there but the short bus trip (hopon) is no problem. They let us check in very early which really made a difference. Restaurants are pricey and therefore it makes sense to book the executive suites - allowing you access to free internet […] and the lounge (free food and drinks). Good gym and pool. Read moreGenuine Expedia guest review
"Good hotel for catching an early morning flight."
Very clean and comfortable as most Marriott hotels are. Nothing unexpected, all hotel staff very friendly and courteous. Had a problem with a dinner entree (old fish) but was offered a replacement right away. Will probably stay here again.Genuine Hotels.com guest review
"Great For Heathrow Overnight"
This is a great place to stay if you are looking for a convenient stay at Heathrow especially to catch an early morning flight. We had a rental car and it was very close to the gas station and car rental return in the early am before our flight. We did not take the shuttle so I can't comment on that. The concierge was great in giving us all the specifics […] on driving directions. And the front desk was friendly and helpful. Also it was easy to check in for flight and print out boarding passes in the hotel lobby for no charge. The hotel lobby is a nice atmosphere to have one last drink before you head out of town. Overall the room was great, did not have any problems at all. I think for the price and star rating, it is a great value. It was nice to be stress free on our last night. Also McDonalds is right down the street if you need a cheaper and less healthy meal option!! Read moreGenuine Expedia guest review
"Best Experience in my UK trip"
The staff is very nice and willing to help guest. This is my best experience in my UK trip. Absolutely will come backGenuine Expedia guest review
"Convenient location, but not very "user friendly""
This is a very nice Marriott facility in a location that is convenient to the airport. But I found that in spite of being located only a short hop from Heathrow terminals, there is no hotel shuttle service. A contract bus picks up airport passengers on the half-hour, however there is no assistance with luggage, and a charge of 4 pounds per person is […] levied. I waited for the bus for 15 minutes, saw it arrive at the hotel - didn't slow down or wait to see if there were any passengers waiting, then take off. I had to wait 30 more minutes for the next round. The hotel was apologetic, but explained that they have no control over the bus service, and they have no shuttle themselves. Although food is available for purchase at a couple of restaurants in the hotel, the price is extremely high, and the food quality only average. There are no options within reasonable walking distance, other than a McDonalds about 3 blocks away. Hotel staff was friendly and generally helpful. Read moreGenuine Expedia guest review
"Quiet & Comfortable Hotel near Heathrow airport."
We used this hotel prior to our flight back to New Zealand because we saw other reviews that commented on how quiet it was. Even though our room was on the 1st floor over the top of a restaurant and close to the lobby we didn't hear a thing and we heard no noise from the planes which took off close by. Lovely comfortable beds and nice breakfast choices. […] Would definitely use this hotel again. Read moreGenuine Hotels.com guest review
Very satisfied with the service from front desk and the cleanliness of the room. It's a bit far from city but overall we are very happy to stay here. Thank you!Genuine Hotels.com guest review
"Ideal location to catch a flight!"
Great hotel as a quick stop over for catching flights to and from Heathrow. Staff were great. Breakfast superb.....lunch - so/so. Easy to get to and from London if you want to enjoy some sights while there.Genuine Hotels.com guest review
Overall good serviceGenuine Hotels.com guest review
"Good Heathrow Option"
Very good hotel with great service for an airport hotel. The staff helped us with a lot of luggage leaving at 4:30 am for an early morning flight and they were very helpful and friendly even at that hour!Genuine Hotels.com guest review
"Well priced in good location"
The pricing of the hotel was very competitive given its location. The TV system wasn't working in the room initially allocated but this was swiftly remedied by a change of room. We enjoyed our 2 night stay.Genuine Hotels.com guest review
Close to heathrow, for a stop over. The breakfast was a rip off . And whilst we was eating it 2 Indian cleaners was hoovering up & Rowing while we eaten it. We would stay some where else next time.Genuine Hotels.com guest review
"nice hotel some flaws"
Nice hotel in good location for trips into london. Need a car as there is nothing around the hotel. Room was too warm with very loud air conditioning. Good pool, nice staff.Genuine Hotels.com guest review
"Very nice hotel"
Satisfied, but there is always minor stuff that is not making it perfect. Pricy but nice if you get the business class rooms.Genuine Hotels.com guest review
Not a good stay firstly room was not clean so had to wait for a clean room beds were too soft and moved everytime u even bumped Into them. Paid cash and ordered food had to wait 1.5 hours for food and then was double charged for the food not a good stay won't be going backGenuine Hotels.com guest review
"Family mini break"
Had a fantastic mini break with the family and this place was very relaxing. Stayed once before and will definitely stay again.Genuine Hotels.com guest review
"Lovely hotel right next to coach stop"
Very pleased with hotel, just used as stop off for night before flight from Heathrow. Very relaxing.Genuine Expedia guest review
"Only hotel to use at Heathrow"
Every time I have to stay overnite in Heathrow which is often I stay here cause I know it will be clean, pleasant and comfortable. Super!Genuine Hotels.com guest review
"Hotel near airport"
Nice,close to airport,wifi should be available everywhere.Genuine Expedia guest review
"overall a excellent business mans hotel."
My recent stay at the hotel is by no means my first. I return to the Marriott Heathrow without thinking each time I travel to London. The staff are friendly, courteous and eager to please. The facility is excellent and we'll maintained. The restaurants serve good quality fare and the executive lounge is a welcome work facility.Genuine Hotels.com guest review
"close to the airport and friends"
An overnight stay, but was impressed with the ambience.Genuine Hotels.com guest review
"Good but overpriced"
Close to airport but pricey. At the price they charge why no free WiFi I don't know. Probably won't stay here again!!!Genuine Hotels.com guest review
"Nice hotel. Comfortable. Sumptuous breakfast menu."
Always check the fare before booking a taxi with the hotel concierge! You will be charged 3 times the normal amount. Also, the bathtub had a strand of hair stuck to the side- obviously hadn't been cleaned thoroughly. Overall a relaxing experience. Would go back again.Genuine Expedia guest review
"Very convenient and very quiet"
Good pool and facilities. Annoying that Italian wasn't open and weren't allowed to use gourmet card by I unhelpful server in main restaurant. And service was slow!!Genuine Expedia guest review
"good airport hotel"
Good water pressure - always important to us. Plenty of parking.Genuine Expedia guest review
"nice hotel miles away from the beach"
The main negative I have with the Marriott is the lack of free internet in the rooms. They now have free lobby internet (recent) but I will not stay again until I can access my email for free in my room The other negative is that the windows will not openGenuine Expedia guest review
loved the hotel and the staff so friendly food and beverage manager was very nice the manager in the restaurant was also friendly, the server was not too happy and very slow to serve, but over all the bed and the room was lovely, there was a fan noise that was not from our room it was annoying and kept me awake but other wise, I enjoyed my short st […] ay. Read moreGenuine Hotels.com guest review
Check in VERY slow. We gave confirmation paper and usually all info has gone to hotel and they reserve room in advance. Clerk started from zero. said we had 2 rooms together but one couple one side of hotel, the others other side! daughter had disabled room (not requested) and was appalled at condition of room. walls damaged and poorly repaired, once […] shower used whole bathroom floor awash so could not get to toilet safely. Not quality expected, paid for, at a marriot hotel Read moreGenuine Hotels.com guest review
Great hotel for a family stay before going to the airport. Staff were all friendly and could not do enough for us with the kids. Only minor issue was the price of the evning meal but you sort of expect that from large hotel chains in London.Genuine Hotels.com guest review
"Very comfortable but poor food"
Modern, clean and great service, but food in Italian restaurant very poor. Frozen ingredients, poorly cooked with clashing flavour combinations. More expensive main courses than in Heston Blumentals Hinds Head! Stay stay here, be well looked after by staff, but eat elsewhere or bring a picnicGenuine Hotels.com guest review
"Stop over for airport"
Very very comfortable hotel, well worth the money.Genuine Expedia guest review
"Good location for Heathrow airport"
Overall quite satisfied though one of the double beds in the suite was well past its "sell by date". When complained was offered to change suite but opted for a voucher - 3 beverages of choice. Quite expensive to eat and drink there and charged for hopper service to airport £7 each also despite paying in advance there had been no mention of a £50 deposit […] which was payable by credit card or cash (visa debit cards not accepted!) Despite the expense the food was first class and in particular the inclusive breakfast was to die for. Watch out for taxis arranged by hotel - we took a taxi into uxbridge which cost £32. Our return was in a normal taxi which cost just £20! Read moreGenuine Hotels.com guest review
Superb wait staff in bar and for breakfast. Attentive and efficient, just what i needed on my last night in UK.Genuine Expedia guest review
"Older design inside, but spacious & comfy inside"
The exterior of the hotel looks modern and very pretty at night with its blue-green lighting. However, the lobby looks a bit dated... something out of the 1980's. Rooms face into the lobby atrium and others outside. Our inward facing room picked up the free Wi-Fi in the lobby. I liked the tall ceiling in the room... felt spacious. The desk in the room […] had outlets for U.S. 110V plugs and so did the bathroom! Climate control was very good in the room and beds and pillows were comfy. The airport Hoppa bus takes you to the airport terminals for £4.50 or £8 round-trip. Or you can catch a free city bus that takes you to Harring Cross tube station... a 30 minute commute into central London. Read moreGenuine Hotels.com guest review
Since day one we arrived in the hotel, the staff has given us smiling friendly helpful to all we need. Their service was prompt. Breakfast was really good. Bus stop is just in front of hotel, free ride to airport and also to Subway station Hutton Close. The only set back is no convenience store or shopping centre around the hotel except one McDonald […] nearby. Read moreGenuine Hotels.com guest review
"Good hotel. Great location"
Nice hotel. Good location. Breakfast very good. However after a 12 hour flight we arrived after 11. It took over 50 minutes to get some cold tea and toast!Genuine Expedia guest review
"Marriott in heathrow"
Over all it was a good hotel , stayed there with my friend and here baby on New Year's Eve ! The parking spaces were very mean for a normal car ! Very friendly staff though . The parking is no longer 12 quid in fact is £ 30 and I'm not sure how expedia have forgotten to update that little detail ! According to hotel staff the prices have changed since […] early 2013 Read moreGenuine Expedia guest review
"Marriott Heathrow- a great deal"
Excellent in all categoriesGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )