Country Inn & Suites By Carlson, St. Charles, MO - St. Charles

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Front office manager was very nice and helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed in March 2013. This inn is very nice with a great morning breakfast. The location is in the historic part of St. Charles, so it is on the brick streets with the nice shops and restaurants, right down from a very nice brewery-restaurant (Trailhead). It happens to be close to the big casino, too, but you wouldn't necessarily know that while […] in the hotel. The rooms are very large with high ceilings and comfortable beds. We didn't try the pool. Great stay,we will happily come here again to visit family and friends in St. Charles and St. Louis. Read more

Genuine Hotels.com guest review

My overall experience was great!!! There are always things that could be better. Anytime I stay in a hotel, I pull out my Clorox wipes and clean my room. I get all the door handles, the phone, the remote, and the headboards on the beds. They were all very clean, besides the headboards. They were very dusting and hadn't been touched in awhile. That is […] one thing to think about when staying at a hotel, since our heads lay there, and/or we sit up against them. The mattresses were obviously really old and wore out, luckily they have the "pillow toppers" on them. Those were my only two concerns with my stay, overall it was great!!! Read more

Genuine Hotels.com guest review

We absolutely loved our visit. The staff was great, all of them. The hotel was clean and quiet and close to interesting shops in St. Charles. The Ameristar Casino was within walking distance. The staff opened up their conference room and breakfast room to allow us a reception with several family members. We recommended this hotel to everyone, definitely […] a 5-star visit!!! Read more

Genuine Hotels.com guest review

Very nice room, friendly staff at check-in, when we later made inquiries about the town, and also in the breakfast room. Very good breakfast as well.

Genuine Hotels.com guest review

Friendly staff and great hot breakfast!

Genuine Hotels.com guest review

The hotel was pretty good. It had kind of an 'old' feel to it, but clean and nice. However, the PARKING was horrendous. They have a single small underground parking garage that was constantly full. We drove around for nearly 20 minutes just looking for a parking spot. That said, however, the hotel was nice and for a single night's stay, it was acco […] mmodating. Read more

Genuine Hotels.com guest review

The bed was really uncomfortable. The pillows sucked we went and bought pillows to sleep with. We didn't get much sleep.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay very much. It was a perfect location for the shopping and events we were taking in for the weekend. The rooms were nice and my 6'5" husband particularly liked the tall ceilings. It did seem like there walls were thin--heard every door close and clanging around easily. Over all it was a nice stay--and we would stay there again.

Genuine Hotels.com guest review

Excellent combination of good value and location. IF you plan on visiting Ameristar or Old St. Charles, this is the ideal location. There is a nice free breakfast included.

Genuine Expedia guest review

This is our second time staying in this hotel. It is a really nice hotel and the staff is always courteous. The surrounding area has small shops and a lot of great places to eat.. There is a park behind the hotel for a nice walk by the river.

Genuine Hotels.com guest review

It loved this hotel. The room was clean and beautiful with plenty of space. The morning breakfast was really good with hot choices, oatmeal, fresh fruit, waffles, juices, rolls, etc. It was plenty to get your day started right. The parking was great under the building and easy to get in and out. The location was in a nice area and having the historic […] charm was extra special. The drive to get anywhere in St Louis was an easy and short drive. I will stay here next time I am in the St. Louis area. Read more

Genuine Expedia guest review

Great hotel, staff is friendly, rooms are clean, breakfast is good, and not a far walk to casino, bars, and restaurants. I would definately recommend this hotel.

Genuine Hotels.com guest review

the hotel was clean and the staff was friendly. i would definetly stay here again. a plus side to it was it was within walking distance to restaraunts and shopping.

Genuine Expedia guest review

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Genuine Hotels.com guest review

A very nice place to stay and I thought breakfast was great! Will definitely stay again.

Genuine Hotels.com guest review

I always like staying at Country Inn and Suites in St. Charles. You can walk to Main Street for restaurants and shopping, breakfast is always good. The staff at this hotel have always been very pleasant. The room we stayed in was nice and big...

Genuine Hotels.com guest review

Stayed 3 nights every morning the breakfast was awful there was never enough for everyone and the little they had wasn't good. The hotel was nice and clean location was great. I talked to the manager regarding our complaint and he did nothing. Wouldn't want to stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My fiance and I's stay was pretty awesome. The hotel is beautiful, I was actually rather surprised at how beautiful it was for the price. The only problem I had was one of the walls in our room. It. was rather dirty, there was scuff marks and some sticky stuff but I'm not one to make a big deal about such trivial things. But overall we had an excellent […] time. Read more

Genuine Hotels.com guest review

Based on the location, the cleanliness, the friendliness of the staff, we are confident we chose the best hotel for our mini-vacation. One small disappointment? The abnormally small pillows on the bed. We were surprised to see them, and a tad disappointed to use them. Otherwise, zero complaints. The Christmas theme in St. Charles MO is an excellent […] way to spend a weekend. Since this hotel had free parking, we walked to everything we wanted to see. If you knew my reluctance for walking, you could fully appreciate how important this was for us. Read more

Genuine Hotels.com guest review

Good.The acess to the downtown was good however the smell of sewage in garage was not .

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was clean, attractive and very comfortable. The staff was extremely helpful. One another front, the hotel is well placed and in easy walking distance from the historic downtown, with plenty of shops and restaurants.

Genuine Expedia guest review

Room was great, parking ample (the basement garage has huge spaces, and when that was full I realized I could park overnight on the quiet street right in front of the hotel). It's within sight and walking distance of the AmeriStar casino, but much more quiet and subdued. Also within walking distance of the quaint historic shops of Old St. Charles. Room […] was quiet and clean, staff was friendly. Breakfast was typical of this class of hotel. Read more

Genuine Hotels.com guest review

A very good hotel, within walking distance of the historic district.

Genuine Expedia guest review

I only have two complaints and I'm sure they are temporary issues. First, there was no guide for the tv so we spent a great deal of time flipping through unfamiliar channels. Very time consuming and annoying. Second, they ran out of food at breakfast and it kept coming out in small batches. Eventually we gave up. On the upside the staff is superb!

Genuine Expedia guest review

I was very impressed by the cleanliness and aesthetics of the Country Inn & Suites. Also, it was about five minutes away from the venue at which we saw a show. And it was easier to check in at this hotel than any I've ever visited. The staff was quite friendly (a rare find). If the show we came for ever comes back to St. Charles, I'll stay here again, […] without a doubt! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very lovely and charming. Had a very warm cozy feel. Excellent breakfast.

Genuine Hotels.com guest review

100% SATISFIED. Will stay here when ever possible.

Genuine Hotels.com guest review

Supposedly clean ice bucket had two inches of water in it.

Genuine Expedia guest review

We had a great stay! The only complaint is that the pillows were really flat and didn't really offer support. Some of us liked them and some of us didn't!

Genuine Expedia guest review

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Genuine Hotels.com guest review

the room had several lite bulbs out and dinks on the walls, but ok overall.

Genuine Hotels.com guest review

They stay was great. The front desk staff was very nice and welcome us. Best front desk staff I have seen or been in the presence of in a long time.

Genuine Hotels.com guest review

I loved the location and the country decor! I would definitely stay here the next time I need to go to ST. Charles, MO! Just remember to pack snacks if you are an evening snacker as there is only a small vending machine to purchase from.

Genuine Expedia guest review

We had a very nice weekend.

Genuine Hotels.com guest review

The area is in renovation (streets, sidewalks, etc) and the area was VERY dark. Main Street is gas lights, very quaint, but very dangerous for walking on brick sidewalks and streets. We (4 of us) wondered how many people fell each day. The low comfort rating was because there was no table to sit around. We finally went downstairs to the breakfast room […] and the staff was MORE than nice and turned on lights, tv, etc. It just would have been nicer if we could have played cards in our rooms after walking all day--not as relaxing in a public area. All in all it is a beautiful motel --you just need more lighting on the motel. Also needed more light on the sign that says Comfort Inn and Suites -it was even hard to see. Read more

Genuine Expedia guest review

It was wonderful,the staff was great!If I ever go back to St.Charles,I will be staying there.

Genuine Hotels.com guest review

The hotel itself was very good. Service was good. Our room was everything we expected it to be. Unfortunately it took us 30 minutes to get to the hotel after finding the entire parking lot entrance blocked from both directions. Construction was taking place but no visible signs were in the area with a clear detour route. We found a local resident walking […] her dog and she helped us get to the parking garage behind and below the hotel. However, once there, we could not get up to the main area without a hotel key. Since we had not checked in-we had no key. Fortunately a maid walked out to the garage level and let us go up with her. The response by the desk was that the directions were on their website but they WERE NOT included on the hotel page I viewed on HOTELS.COM. Read more

Genuine Hotels.com guest review

I slept very well. The room was clean, etc. Very good for me. Only problem was the wake up call at 6 AM did not work for our room.

Genuine Hotels.com guest review

Excellent location for being near old town ST charles...we were there running the 1/2 marathon which started in Frontier Park. Walking distance to old town and katy trail. Easy to get to from 94 or I-70. Worst part was all the road construction going on right in front of the hotel and trying to figure out how to park behind the hotel which sounds easy […] but you had to get behind the building in a very unusual manner. Once we figured that out, it was all good. Read more

Genuine Expedia guest review

We were very pleased with this hotel for the price we paid. Historic St. Charles downtown is great and the hotel is in a very nice building and is very well taken care of. Staff was great. Breakfast was great. Overall, we were very happy.

Genuine Hotels.com guest review