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The St. Regis San Francisco - San Francisco 37.78596, -122.40158
125 3rd St, San Francisco, CA, 94103 United States
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Guest review summary
- 4.6 Average rating: All Trip Types
- 89% Recommended
- 28 Reviews
- 4.7 Hotel Service
- 4.8 Room Comfort
- 4.8 Hotel Condition
- 4.9 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (28) | 4.6 |
| Business | (3) | 4.7 |
| Romance | (11) | 4.4 |
| Family | (2) | 5.0 |
| With Friends | (5) | 4.8 |
| All Others | (7) | 4.7 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Beauty services
- Breakfast available (surcharge)
- Concierge desk
- Doorman/doorwoman
- Fitness facilities
- Floor butler
- Full-service health spa
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (surcharge)
- Parking (valet)
- Parking garage
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa tub
- Steam room
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bathroom scale
- Bathroom television
- Blackout drapes/curtains
- Cable/satellite television channels
- CD player
- Climate control
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Direct-dial phone
- DVD player
- Electronic/magnetic keys
- Fax machine
- Flat-panel television
- Hair dryer
- Handheld shower
- Housekeeping
- Hypo-allergenic bedding available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board (on request)
- LCD television
- Makeup/shaving mirror
- Minibar
- Pay movies
- Plasma television
- Premium bedding
- Premium television channel(s)
- Remote lighting/drapery/curtain control
- Rollaway beds
- Separate bathtub and shower
- Sewing kit
- Television Internet access
- Turndown service
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Fireplace in lobby;
- Number of floors: 20;
- Number of rooms: 260;
- Restaurant(s) in hotel;
- Swimming pool - indoor
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pet fee charged at hotel/condo | |
| Pets accepted | |
| Small pets only |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Ame - Intimate L-shaped dining room with mesquite-wood floors and striking décor. New American, California-style cuisine with emphasis on fresh seafood and Japanese elements. Sashimi bar. Signature “red table” for eight guests. Limited-edition sakes and 300-bottle wine cellar. Reservations recommended. Dinner nightly.
Vitrine - Light-filled, 74-seat restaurant on the fourth floor, with terrace seating available. Breakfast menu changes seasonally. Lunch menu of refined comfort food includes a daily fish selection from Japan’s Tsukiji Fish Market. Daily breakfast and lunch.
Lobby Bar - Bar menu and full bar. Open late morning to late evening.
Room service - Available 24 hours.
Recreation
On the hotel’s sixth floor is a 50-foot indoor infinity lap pool and a 5,700-square-foot fitness center with a wide variety of cardio equipment and free weights. Within Remède Spa are separate women’s and men’s spa tubs, saunas, and steam rooms, and use of these facilities is complimentary with a spa treatment.
Across the street, the Rooftop at Yerba Buena Gardens includes an ice-skating rink, a bowling alley, a small playground, and a carousel. One mile away, the Embarcadero offers a bayside promenade popular for walking, biking, jogging, and in-line skating. A seasonal ice-skating rink is located at the Embarcadero Center.
Boating, fishing, sailing, and surfing are offered at various areas around the San Francisco Bay, including several beaches within three to 10 miles of the hotel. The Presidio Golf Course, four miles from the hotel, is open to the public.
The recreational activities listed below are available on site or nearby; fees may apply.
- Aerobics nearby
- Basketball nearby
- Bicycle rentals nearby
- Bird watching nearby
- Boating nearby
- Dock nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Helicopter/airplane sightseeing nearby
- Hiking/biking trails nearby
- Ice skating nearby
- Kayaking nearby
- Motor boating nearby
- Parasailing nearby
- Playground nearby
- Racquetball/squash nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Sailing nearby
- Scuba diving nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Swimming on site
- Tennis nearby
- Volleyball nearby
- Whale-watching nearby
- Windsurfing nearby
- Yoga classes/instruction nearby
Area map
A short guide to Union Square - Convention Center
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.
see all hotels in Union Square - Convention CenterNearby Activities & Points of Interest
Less than 0.5 mile
- San Francisco Museum of Modern Art - 100 yards
- Cartoon Art Museum - 200 yards
- Moscone Convention Center - 200 yards
- Lotta's Fountain - 300 yards
- Zeum - 300 yards
- Yerba Buena Center for the Performing Arts - 400 yards
- Union Square - 600 yards
- Market Street - 600 yards
- St. Mary Square - 800 yards
- Theatre District - 800 yards
1.0 - 3.0 mi
- San Francisco China Basin Heliport (JCC) - 1.4 miles
3.0+ mi
- Sausalito Commodore Center Heliport (JMC) - 8.9 miles
- Oakland Convention Center Heliport (JCE) - 11 miles
- Oakland Intl. Airport (OAK) - 11 miles
- San Francisco Intl. Airport (SFO) - 12 miles
- Concord Buchanan Field (CCR) - 23 miles
- Novato Gnoss Field (NOT) - 26 miles
- Napa Valley Airport (APC) - 31 miles
- Livermore Municipal (LVK) - 32 miles
- Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
Reviews
Filter by:
-
All (28)
- Recommended (25)
- Not recommended (3)
Reviewed by a Hotels.com guest on Dec 7, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Incompetent Staff"
Reviewed by a Hotels.com guest on Oct 22, 2009
The front desk made us wait for an hour to check in. When we returned to check in, we had to wait for another 30-40 minutes. Almost two hours were wasted just to get our room. The room was very nice. But overall, the quality of their customer service did not match up to the quality of their amenities--and the price tag.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Loved it"
Reviewed by a Hotels.com guest on Sep 8, 2009
Immaculate service
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Beautiful Hotel"
Reviewed by N of Alexandria on Aug 26, 2009
Designed beautifully, room was pretty large, bathroom was gorgeous!! Bed was comfortable at first, but I woke up with a stiff back. Maybe it's because I'm spoiled at home because my bed is super comfortable. My only complaint is that we had no cell phone service in the room. Otherwise, great hotel, great location!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"no cell service in the room"
Reviewed by Beth of Greeley on Jul 3, 2009
Outstanding hotel room and bath room, but difficult to enjoy the room when one has to go to the lobby or to the street to answer and use cell phone. The hotel staff told us that this was only the case in certain rooms, but was a black mark on our stay,as we had many incoming calls on the cell phone. Difficult to talk in the lobby with music etc and in the street with buses and sirens.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Absolutely Perfect"
Reviewed by David of Costa Mesa on Jun 17, 2009
The room was amazing. The shower was the size of my first studio, the tub was extremely comfortable (I am 6'1"), and the bed and linens were top of the line. Everything was automated in the room, which was amazing. The bed was comfortable and the sheets were soft. The location was quiet and located near everything of value. The staff were inviting and helpful yet not pushy. This is the only hotel I will stay at in SF from now on.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Amazing hotel in every way!"
Reviewed by Niki of Simi Valley on Jan 20, 2009
This hotel was perfect! The staff are amazingly helpful. We traveled with a toddler, and although it seemed far from kid-friendly, it ended up working out great. The hotel is across the street from the Yerba Buena Gardens, which has a great playground, a carousel, a children's museum, bowling, and ice skating. There is a DVD player in the room, and the concierge has a great selection of kids movies to borrow for free. The hotel staff does not understand what a kid-friendly restaurant is, so we had to find them on our own, but there were a lot of them- Mel's Diner and CPK were both within a block. The beds were unbelievably comfortable and the turn down service was done without having to request it. Every time we called for assistance of any kind- the car, luggage, movies- it was brought within minutes. Be forewarned, the parking is higher I have ever paid before. Other than that, this was an amazing vacation, and I was sad to leave.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Wonderul Chic Hotel South of Market"
Reviewed by Liz of Orinda on Dec 13, 2008
Excellent hotel, wonderfully accommodating! Really worth the money...Rooms a bit too warm, but other than that just excellent...This is the only hotel in SF I have stayed in twice, and has exceeded my expectations both times. Well done
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 3, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Excellent hotel!!"
Reviewed by a Hotels.com guest on Aug 31, 2008
The service was excellent. The room was clean. Very soft bed. Excellent room service. A little noisy at night but the morning was quiet.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 7, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Need improvement"
Reviewed by a Hotels.com guest on Jul 30, 2008
I was up all night by a noisy neighbor who left the music on all night, filed a complaint 3 A.M. and security came out but only turn down the music by a little bit and I could hear base sound all night. Wall must be too thin, I can hear door slamming and conversation out in the hallway. Staffs were very friendly and had a lot of gadgets like remote control for drapes, but need to do something about noise.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"Not what I expected"
Reviewed by a Hotels.com guest on Jul 30, 2008
We reserved one of their larger/nicer rooms and picked the option (on hotels.com) for two full beds. We arrived and were told that the hotel doesn't support hotels.com bed choices, and they only had a king bed room. So we moved to a lower room (with a view of a brick wall) for the same (high) price, because we needed two full beds. Our room didn't come with an ironing board, but someone brought one up quickly. But the ironing board looked like they found it on the street. You could not iron a shirt with it, because the top part was horribly wrinkled and damaged. The staff was very nice, but the line at the front desk was a bit too long for a hotel of this quality and price. I don't plan to stay here again.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Very cool place, but you pay for it"
Reviewed by Andi of San Francisco on Jun 24, 2008
Hotel St. Regis is a place that really takes you to a fantasy world. The rooms, service, food, and gadgets (remote control room control for curtains, temp, wake ups, etc) are all very cool. The restaurant, Ame, had some of the best food I've had in San Francisco. BUT you definately pay for it. Very expensive. That's the only down side. if you want to splurge and pamper yourself, go ahead!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding!"
Reviewed by a Hotels.com guest on May 28, 2008
Great Hotel, a little pricey. However, what was super james bond cool was the room controls on a "pda?" on side table...ultra modern and groovy baby. A quality hotel, worth the stay...
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"I loved my experience!"
Reviewed by a Hotels.com guest on May 21, 2008
It was a most enjoyable hotel stay. I loved the decor, and the staff was amazing.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great service and location!"
Reviewed by a Hotels.com guest on Apr 24, 2008
We stayed at the St. Regis San Francisco for 4 days in April 2008 for a girls' weekend. I chose this hotel because the square footage was quite a bit larger than most other hotels in the area--however, upon arrival, I would have to say the extra square footage seemed to be in the entry area and the bathroom, not the room itself. Service was spectacular, definitely exceeded our expectations. Beds were amazingly comfortable. Style was very clean and modern, which I liked, but my friends were expecting a more lavish old-world style for the money we paid. The pool was gorgeous and kept up nicely. Location was superb--just a few blocks to BART and Union Square, a nice long walk to Fisherman's Wharf and the Embarcadero, plus Peet's Coffee and a wonderful Italian grocery right across the street! A couple of things that would have improved our stay: A door separating the toilet from the shower area would have meant 2 people could use the bathroom at once. A lamp and a mirror over the counter and table in the entry way would have given us more room to get dressed and made the wasted space more useful. Prices in the bar and for room service were ridiculously expensive, but we just made a point of enjoying our cocktails elsewhere. Finally, for the price we paid, Internet service should have been standard instead of the daily fee of nearly $15. (To their credit, they refunded our fee when the printer in our room did not work.)
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Excellent Hotel and Staff"
Reviewed by a Hotels.com guest on Feb 27, 2008
Very courteous and pleasant staff. The room was outstanding and we would recommend the hotel.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding! Perfect hotel"
Reviewed by a Hotels.com guest on Dec 19, 2007
This hotel is basically perefect on all fronts. Service, facility---A+
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 25, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Luxurious"
Reviewed by Sara of Walnut Creek, CA on Oct 24, 2007
A beautiful room with a wonderful bath and shower. Very calming and comfortable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by Badgerdallasi of Dallas on Aug 29, 2007
Great Hotel. Very close to everything. The rooms are well equipped and make you feel at home. The staff does everything they can to make your stay special.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 22, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 19, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews