"Comfortable and well-located"
The hotel was very nice, and convenient to the Pittsburgh airport. The staff was helpful and friendly. One of the two elevators was out of service during our entire stay, and our toilet became plugged, which is why I rated them down on condition. We were comfortable and enjoyed our stay.Genuine Hotels.com guest review
The staff was very friendly. The only bad things were one of two elevators broke down and they had no stairs. So it took forever to get down to lobby. Also you can here everything the people in the next room do. But this is out of staffs control so that's why I gave 4 stars. Staff was very friendly and went above for everything we asked. I would recommend […] it Read moreGenuine Hotels.com guest review
"Nice hotel, convenient location"
Very nice hotel, located near the airport and not far from the city center. The hotel and rooms were very clean and the rooms were large. Our only complaint is that the beds are not overly comfortable. The staff was very polite and attentive to our needs. Breakfast was nice, the buffet was a good quality but not complimentary.Genuine Expedia guest review
Response by DoubleTree by Hilton Pittsburgh Airport Thank you for taking the time to provide this review. I am happy to see you enjoyed your stay with us. I do apologize that you did not find our beds to be as comfortable as you would like, but I hope that we have the pleasure of seeing you again in the future. Thank you again for your feedback. Best Regards, Alycia H. Front Office Manager
Jackson's Restaurant in the DoubleTree was the highlight of our stay. Both the bar and the dining room are excellent, and you can get both the bar and normal dining menus in either. Make sure you get June as your server. Terrific food. Excellent value on the wine.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Pittsburgh Airport Dear Todd, Thank you for the wonderful comments! We are so happy that you had such an enjoyable experience in Jacksons! Our restaurant really is top notch, and we're glad that you agree! We will be sure to share these great comments with June as well. Thank you again, and we will look forward to your return! Best Regards, Alycia H. Front Office Manager
"nice but small and noisy"
Nice hotel. Noisy very small bathroom very good shuttle service to airportGenuine Hotels.com guest review
Response by DoubleTree by Hilton Pittsburgh Airport Thank you for sharing your feedback regarding your recent stay wtih us. I am happy to hear you enjoyed your stay with us, and your shuttle trip to the airport! I apologize for any noise disturbance you may have had. I hope that have the opportunity to stay with us again in the future, perhaps on a quieter evening. Thank you again for taking the time to share your excperience. Best Regards, Alycia H. Front Office Manager
One day my room was not cleaned up which was on Saturday. I did sleep in and had the do not disturb sign on the door and I did leave the room about 1 pm that SaturdayGenuine Expedia guest review
Response by DoubleTree by Hilton Pittsburgh Airport Thank you for taking the time to review your stay with us. I apologize if you did not receive houskeeping service on your second night with us. It is the hotel policy not to disturb the guest if they have a "do not disturb" sign on their door. However, we are more than happy to provide service later in the day if requested. Thank you again for sharing your feedback. We hope to see you again in the future! Best Regards, Alycia H. Front Office Manager
"DoubleTree is Nice"
Nice quiet and polite hotel in near major airport and university with access to major highways to get you around the area fast.Genuine Expedia guest review
The Doubletree has clearly implemented and maintained high standards . The staff is friendly, courteous, helpful and just all around professional. I look for these hotels in all my travels. Always a pleasant greeting. There were 3 weddings going on at this hotel when I arrived. They were thoughtful in putting all regular guests on the 6th floor, in […] case the wedding guests acted like many do, loud and at all hours. I heard not one peep. Slept in comfort and peace. Love this hotel! Thank you to all who have a roll in bringing in the proper staff and maintaining excellence in all aspects of operations. It is truly appreciated. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Pittsburgh Airport Dear Joy, Thank you for the wonderful review! We're so glad you enjoyed your stay with us. We appreciate your feedback and look forward to having you stay with us again in the future. Best regards! Alycia H. Front Office Manager
Nice clean room. No complaintsGenuine Hotels.com guest review
"An older hotel but well maintained and good staff"
Good attentive staff. The location close to the airport was necessary for me, but the only downside is that you could hear a few takeoffs/landing during the stay.Genuine Hotels.com guest review
This was a great get away and birthday present for my wife awesome relaxing and all around satificationGenuine Expedia guest review
Great hotel. Staff friendly. Love the comfy bedsGenuine Expedia guest review
"Great Airport Hotel"
Perfect for quick transit to the airport, excellent airport shuttles provided by the hotel!Genuine Hotels.com guest review
Hotel is very comfortable, clean with extremely courteous staff...... had an excellent stay.Genuine Expedia guest review
It looks like they've refurbished an old hotel, but did an amazing job. Wasn't the exact "double tree feel" but it was pretty darn close! I will difinitely stay here on my next visitGenuine Hotels.com guest review
Convenient for nights before flights out and after concerts at Star LakeGenuine Hotels.com guest review
"commendations to the staff"
The staff should be applauded for the efficient, professional and timely handling of a health issue one of the guests had on our hall. I awoke to a woman screaming in pain and by the time I got to the door, two hotel staff were rushing by and emergency services were being summoned. We were also impressed with the staff when our shuttle over to pick […] up our daughter at the airport had to be changed three times. The drivers were so patient and the front desk made us feel very comfortable. Read moreGenuine Hotels.com guest review
Worth the money to stay here. Not a bad drive to anywhere in the Pittsburgh area.Genuine Hotels.com guest review
Our room was so nasty. It was covered in hair that didn't belong to us. It was everywhere; from the sheets to the sink. Also, the bathroom smelled like mildew. The walls and apparantly ceilings were paper thin. We not only heard the footsteps of the people above and beside us but we heard them talking until 5am. Aside from that the staff was very nice […] and helpful and the location was very convienent for our purpose there. Read moreGenuine Hotels.com guest review
"Great staff, but musty smell"
Most of the hotel staff are so helpful and welcoming, but the managers need to come back to earth. The room was small the bathroom tiny, you could hardly turn around in it. The room had a overwhelming musty odor, it was like sleeping in an dorm shower.Genuine Expedia guest review
My husband and I went for a fun weekend getaway and loved the hotel. After we got tot he room we noticed the floor was wet under the air conditonier and before we could even let them know the front desk lady ran up 5 fights of stairs to let us know we had to move to the next room over. The pool was nice not too cold or to warm. Parking was never an […] issue (even with the weddings all weekend), and our room was always nice and clean. I would love to stay there again. The staff was always nice and polite. Read moreGenuine Hotels.com guest review
Hotel was very convenient and overall fine. Nothing special and hallway carpets very stained. Room was quiet and very clean.Genuine Expedia guest review
"Close to airport"
Room was great. Whirlpool couldn't get it to work right. Restaurant was ok but a bit pricy and to many choices.Genuine Expedia guest review
"Great location but service mediocre for the price"
The location is super close to the airport and convenient for getting into the city to do things. There is plenty to eat and such nearby and parking for free is super nice and convenient. For the cost of the hotel I didn't find the service great. The front desk was polite but they were out of towels at the pool and, despite us calling to ask for some, […] they didn't deliver any. We had room service for breakfast one day and they were out of two things listed on the menu and forgot to bring some of what we ordered. Read moreGenuine Hotels.com guest review
Every thing was great. Hotel personal were wonderful. Only one thing: buth tub drain was very slow.Genuine Hotels.com guest review
The staff was very helpful with registration and giving driving directions. They were friendly and gregarious. I enjoyed them immensely. The room however left some things to be desired. My non-smoking room smelled of mold and dampness and the air-conditioning could not be properly controlled. It however, was clean and functional. All in all the hotel […] was a satisfactory one. Read moreGenuine Expedia guest review
This is a nice hotel. We did find some items in the room that showed the room was not thoroughly cleaned. Pillows were uncomfortable. But the service is great. Plus they will take you to the airport and bring you back to the hotel upon your return. They allow you to keep you car their for a small feeGenuine Hotels.com guest review
"Close to airport"
My room was clean the bed was very comfortable and the service to the airport was good it runs 24 hrs and tbe pickup from the airport was fast . We have stayed at some pretty awful places around the airport over the years so I'm recommending this one ! Also the price was good and no charge to leave your vehicleGenuine Expedia guest review
Stayed overnight and was transported to Pgh. airport by hotel next day. Free parking at hotel, transfer on YOUR schedule, comfortable, quiet room.Genuine Expedia guest review
"Great travel hotel"
Always a clean room and on time shuttle service for traveling.Genuine Expedia guest review
"Over and above customer service"
We drove in from Washington DC and my daughter wet her car seat. The lady at the front desk offered to wash and dry it in their commercial machines. They brought it back to our room when it was done. I can't convey what a relief her kindness was!Genuine Hotels.com guest review
"Great place to stay before an early flight"
Very convenient, excellent facilitiesGenuine Hotels.com guest review
"Convenient to the airport"
This is a typical DoubleTree hotel right near the Pittsburgh airport. The room was comfortable and quiet and clean.Genuine Expedia guest review
"Nice hotel and close to the airport."
Receptionist was friendly and helpful. Room was also very nice and comfortable, however there were a couple rather large stains on the carpet. Definitely airplane noise but that was to be expected. The pool and hot tub area was also nice and clean. Hot tub was good size for a hotel. The warm chocolate chip cookies upon check in was a nice surprise. […] Overall, I would stay again and recommend the hotel. Read moreGenuine Expedia guest review
"Perfect and affordable"
Very comfortable. Staff was very courteous.Genuine Hotels.com guest review
"Nice but too warm"
We had a nice stay and swimming. Very limited menu with high prices in the restaurant attached. The thermostat in our room was on 84 when we arrived and we put the air on 60 to cool it down. The lowest the room temp got was 76 so it was hard to sleep. Very warm in the hallways as well. Staff was very nice. Room was pretty clean.Genuine Expedia guest review
"Would stay again"
I was visiting friends over Thanksgiving and got into the Doubletree at a good price. Hotel was conveniently located for me, clean, warm and the staff were helpful. I had a maintenance issue in my room and it was handled quickly. A few good restaurants located within easy walking distance if needed. Would definitely stay again if in the area.Genuine Hotels.com guest review
"Disappointing. You get what you pay for."
First time staying at this DoubleTree and last. The bathroom and shower stall were extremely small. I could hardly move around in it. The box of tissues were very rough (definitely not Kleenex brand). Only two creamers were provided for the coffee. Our room was noisy from the heater. Disappointed.Genuine Expedia guest review
"Not Double Tree Standards"
Checked in Sat. and out on Tues. There was a wedding party on Sat. nite and you take it from there, even though we were on the 5th floor the guests next to us had teens and it was a nightmare. Top that off with our room being next to the elevator, probably because we got a room rate deal. Sun. and Mon. nite was quite.Genuine Expedia guest review
"Great hotel close to airport"
Enjoyed my stay, from the shuttle drivers, front desk, restaurant staff were great to us. I was here on business trip, everyone welcomed me and front desk was very helpful.. I especially want to thank Michelle waitress that works in the morning at breakfast restaurant, she was so pleasant, and her service was exceptional.. Every morning she would greet […] us, ask us if we needed any help or questions about hotel & made us feel very welcome.. Again, thank you Michelle keep smiling! This was our first trip to Pittsburgh, PA, and my first time staying at Double Tree & will recommend to all my friends & clients. Thank You! Mrs. Astacio Read moreGenuine Expedia guest review
"Nice and comfortable"
VERY friendly staff and very comfortable stay , very close to Pittsburgh and easy to navigate from!Genuine Expedia guest review
"Great Hotel but Way Outside of Town"
Stayed here for five nights with my girlfriend for my friend's wedding in Moon. Received warm, fresh cookies when we checked in. The hotel bar and grill had great food and good drinks but it was little pricey. Rooms were VERY comfortable and the staff kept everything tidy. The location was great for us because we were there for a wedding just down the […] road but it was 30-45 minutes outside of Pittsburgh. Read moreGenuine Expedia guest review
This was my first time in Pittsburg. The hotel was great. Staff was very friendly and helpful.Genuine Expedia guest review
"It was OK.."
We stayed for a 4 day trip to see a comedy show and do some shopping. As we got to the hotel we went up to the desk to check in with our Hotels.com receipt showing THREE nights. On their side it was showing Two nights and argued the point of if we were sure it was for THIS hotel. Obviously it was..Called us in our room two hours later to apologize that […] it was their mistake. The warm cookies were a nice touch. The bathroom tub though..(we were in 302) was badly cracked and peeling. It looked horrible. The restaurant food (Jackson's) was alright, small portions for the price, not the best but what can you expect. Read moreGenuine Hotels.com guest review
"Close to airport"
Hotel is close to airport and city of Pittsburg. Room was clean but paint peeling in bathroom marred the experience. Primanti Brothers restaurant close by but no as good as one on the strip.Genuine Hotels.com guest review
it was good, i would liked a refrigerator.Genuine Hotels.com guest review
hotel was nice. It ridiculous that I have to add to this review. It was one night The hotel was niceGenuine Expedia guest review
great place. great staff. very clean. quiet. would stay here again in a heartbeat!Genuine Expedia guest review
"NICE HOTEL, CLOSE TO GROVE CITY OUTLET MALL"
STAFF VERY FRIENDLY AND POLITE. HOTEL CLEAN A LITTLE FAR FROM DOWNTOWN BUT IS WORTHY FOR THE PRICE.Genuine Expedia guest review
"A great place to stay!"
The experience was very welcoming from the time we checked in and the room was very spacious and then I realized why when I went into the bathroom .... it was for handicapped because of the extra large shower that was wheelchair accessible so I am not sure why we were given this room? Other than that, this place was perfect!Genuine Expedia guest review
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