just what I had hoped forGenuine Hotels.com guest review
The hotel staff was friendly and the restaurant food was excellent. However, after checking into our room, we discovered the commode was not working. We called the front desk requesting a repair of the plumbing issue. The maintenance man was unable to resolve the plumbing problem. It was kind of disappointing paying a high price for this room. I sent […] an email to the hotel general manager about the plumbing issue. She failed to respond back to my email to her. Read moreGenuine Expedia guest review
I stayed for only 1 night but the staff were top notch! Very accommodating to any & every request! I guess the only thing that could have made it better was if the other guest would have been more quiet. I know that's not the staffs fault but over all my night was great!Genuine Hotels.com guest review
The hotel is quite old looking but is very clean. The staff are very polite, courteous and friendly. I was very satisfied.Genuine Expedia guest review
"Great traveler hotel."
Very nice hotel, close to airport, clean rooms and common areas with great service to the terminal.Genuine Expedia guest review
I was pleased with the room's size and condition. the staff was friendly.Genuine Expedia guest review
Stay was good, food excellent, BATHROOM IS INCREDIBLY SMALL.Genuine Hotels.com guest review
It was old. Our room was nonsmoking but the hallway wreaked of smoke. Carpet was very old and we were very disappointed that a Doubletree a hotel was in this condition..Genuine Hotels.com guest review
OKGenuine Hotels.com guest review
"Great airport hotel"
Great front desk & shuttle drivers...especially at 5:30am!Genuine Expedia guest review
"wedding and visit to pgh sights"
stay was fine location convient to our destinations, our only complaint was pool and hot tub had too strong of chemicals, I could not use hot tub because just the fumes made my eyes hurt and tear. After swimming my skin was extremely dry and itchy. we end up not even letting grandkids swim because of fumes and strength of chemicalsGenuine Hotels.com guest review
Everything was good. We stayed there because they had an indoor pool but we didn't really get to use it much because it was over chlorinated. Also the elevators were down for a bit on the morning of our check out and we were on the fifth floor. Luckly someone reported it and they fixed them.Genuine Hotels.com guest review
"Great hotel and easy to get to."
staff was very nice. Made arrangement for a later check out with no problem as my family was waiting for me to get done at a seminar. Pool and hot tub were also very nice. Shopping within 5 miles. Close to everythingGenuine Expedia guest review
Overall the hotel was great close to airport, nice pool for the kids comfortable bed, but someone elses soap still in the shower from the day before. I just question how good does any hotel really clean the rooms. Still would probably stay again.Genuine Hotels.com guest review
Great place to relax and unwind after a long drive. They had a live band on the patio bar which was great to listen to.Genuine Hotels.com guest review
"Highly Recommended Hotel"
Great experience. Location was convenient to the airport, malls and the city of Pittsburgh.... the restaurant was crowded, but service was great. Late night bar was friendly and rowdy and familiar..... a great place to congregate for a good time..... decor was inviting and suited the clientele.... I really enjoyed my stay.... Kudos to the staff and […] management for their professionalism.... Read moreGenuine Expedia guest review
"Nice clean hotel"
The rooms were clean and the staff was friendly. Very nice hotel. No refrigerators in the room, and the tv is a pain to use. Other than that, great place to stay.Genuine Hotels.com guest review
hallway to room smelled of wet dog. one of the two beds smelled of wet dog and the room over all smelled of smoke. noise from wedding below can be heard in roomGenuine Expedia guest review
Great place to stay...would only say they need to monitor amount of chlorine used in pool area,Genuine Hotels.com guest review
"sleep with confidence that you'll make your flight"
we needed a hotel close to the airport that was nice, safe, clean & comfortable. We had an early a.m. flight & needed to be sure we would get a wake-up call & secure transportation. (We'd had an unfortunate experience with that at another hotel) Doubletree staff (Carlos & Mike) were exceptionally friendly, accomodating and assured us they would wake […] us up & get us to the airport on time. they did, and gave us a great start to our trip. Read moreGenuine Expedia guest review
"great get away"
It was a nice time. I felt like I was truly on a vacation.Genuine Hotels.com guest review
Comfortable stay. We stay here when we come from NY for concerts.Genuine Hotels.com guest review
I love Doubletree beds & pillows & shampoo & cookies. Bathroom was a little small and there wasn't a great place to do make-up.Genuine Hotels.com guest review
"No working toilet in room"
I asked for adjoining room (for our children). Adjoining rooms were not available till 2nd day. The room we were given had a plugged toilet that the hotel sent someone up to work on 3 times. It still did not work. We had a room with an unusable toilet. Next day we were moved to adjoining rooms. The towel bar fell off the wall. The hotel staff tried […] to be helpful but I would never stay here again. Read moreGenuine Hotels.com guest review
"You Get What You Pay For"
The overall experience was fine. When I made this reservation I did not indicate that I wanted a handicapped equipped room, but when I arrived at my room it was for a handicapped individual. I am not sure why we were placed in this room. The shower head was broken and you were unable to stand to take a shower which was very displeasing to me. I called […] for extra towels and never received them. Had to use a small hand towel after bathing. We were only staying overnight so that we could take our daughter to the airport the next morning so for the price we paid for the room it was adequate. Read moreGenuine Expedia guest review
"very good hotel"
After they clean one of the rooms i reserved,they left the door open and i complained to the staff.She apologized.Genuine Expedia guest review
Very nice, clean, pleasant surroundings. Shuttle to and from airport and surrounding area. Staff very helpful and nice. Comfortable beds, convenient vending. Would stay here again. Not close to Station Square and cab fees expensive, the only down side, if that doesn't matter, can't beat the hotel.Genuine Expedia guest review
Staff was friendly and helpful - always with a smile and willing to go the extra step for us.Genuine Hotels.com guest review
We loved the warm chocolate chip cookies we were given at check in! The pool area is very cramped with not much seating. The beds were very comfortable, but there was not a table in the room for my children to sit at and eat. Also, I could not find the blow dryer. My husband told me on our way home that he saw one in the closet!!! A note or a sign indicating […] it was in there would have been helpful! Read moreGenuine Expedia guest review
Great value -clean, modern, and the most comfortable hotel bed I've ever slept in! The warm chocolate cookies at check-in are a nice touch, too! Would definitely return!Genuine Hotels.com guest review
"Very neat and nice!"
Perfect from check-in to check-out!!!! And the cookies are great.....Genuine Hotels.com guest review
"Doubletree is Clean but Has Small Rooms"
The room was surprisingly small for four people. The sink was IN the bathroom so if someone was in the shower and you wanted to use the sink to get ready, you really couldn't. The bathroom was mall too. Other than that, A-Class Hotel. Everything was very clean. The pool and hot tub were of good size and decent hours. Nice fitness room as well.Genuine Hotels.com guest review
"Good quality stay"
This establishment was a quality place to stay. We would be glad to walk through thier doors any time again in the future. Thanks for a good quality stay!Genuine Hotels.com guest review
"Easy and Comfortable"
DoubleTree by Hilton Pittsburgh Airport was incredibly convinient to Robert Morris University and made our visit to the campus stress-free and comfortable. From check-in to our breakfast on our last day, the stay was relaxing and enjoyable. Thank you!Genuine Hotels.com guest review
Clean room, soft bed, warm cookies quiet and a great welcome. What more could you ask for in an airport hotel.Genuine Hotels.com guest review
Nightstand drawer broken- off track... it fell out when opened and almost broke a toe!!, Room thermostat wouldn't cool.....room stayed at 74 degrees!!!! Fire alarm sensor kept beeping.....Genuine Hotels.com guest review
"better than expected"
stayed here before and early morning flight. the service was excellent. Transportation was provided to and from the airport and we were able to leave the car at the hotel for 10 days. The man who brought us back to the hotel from the airport was very friendly and even went in the hotel and brought us cookies and a bottle of waterl Now that is service. […] The hotel was clean and the bar was fun with friendly staff. Overall it was more than we expected. Read moreGenuine Expedia guest review
I was in the area for a veterans' event and stayed there but did not spend much time there. I did not use the bar or restaurant, nor room service or the fitness center. I came and went and slept. I was with several friends and no one expressed any unhappiness. At checkin I asked for five glass wine glasses to be sent to my room because we had a couple […] nice bottles with us. The young lady behind the desk immediately brought them up with no questions and no charges. I like this place and will return. Read moreGenuine Hotels.com guest review
"Great choice compare to hotels on University Blvd."
I have stayed at other hotels in this area and found the Double Tree to be competitive in price and superior in the cleanliness and comfort of the rooms. I would definitely stay there again when my travels take me back to this area.Genuine Expedia guest review
We always stay in the Doubletree when we visit our daughter in Pittsburgh and are never disappointed with the comfortable rooms and fantastic service.Genuine Expedia guest review
"Great on site restaurant, rooms somewhat noisy"
We have stayed here the night before catching a flight out of PIT. Jackson's is one of the best restaurants in the neighborhood. For the last 2 times we have stayed there, the room has a moderate amount of constant noise for mechanical equipment (pump, fan, ???). Also strong smell of cigarettes in hallway, even though we had a non smoking room. However, […] the front desk staff will help you with correcting the issues in a timely and professional manner. Read moreGenuine Hotels.com guest review
Great hotel! Warm cookies at check in, spacious rooms, nicely decorated, and clean. I will definitely stay here again.Genuine Hotels.com guest review
"Near the airport in Pittsburgh"
Watery start as bathorrom above ours leaked into our room BUT hotel staff was quick to relocate us. New room was well appointed and very comfy. Loved the cookies at check-in. Staff was polite and helpful.Genuine Hotels.com guest review
"BEST HOTEL EVER !"
This hotel has the MOST comfortable beds I have ever slept in!!! Everything is spotless and everyone is very nice and helpful. We had breakfast in the restaurant and it was very good. I cannot imagine what more anyone could ask for. They even have plenty of pillows on the bed.Genuine Expedia guest review
very nice helpful staff we requested a smoking room with an extra cot as there was 5 of us, when we got to our room the cot was there but it was a non smoking room we called the front desk and within 5 min.housekeeping brought us a set of keycards for a smoking room, rooms bigger than most hotels ive stayed in and very clean pool area very nice and […] plenty of towels would definetly stay again Read moreGenuine Expedia guest review
First, the hotel staff was good. Friendly, helpful. They even gave us an extra cookie for our son, when he arrived late and hungry. But the facility itself is old and tired. Our room smelled bad. We got used to it, but it had a distinct sour smell. The carpeting and wall treatment were brown and tired, the tub was delaminating (that is, the coating […] on it was peeling off in places). I would not go back. Read moreGenuine Hotels.com guest review
"Doubletree Pittsburgh airport"
Room was supposedly non-smoking but the hallway reeked of smoke. I called the front desk and they confirmed the room was non-smoking but there were smoking rooms on the floor. What's the point? The room definitely had a sole odor and we could not open the windows.Genuine Hotels.com guest review
My husband and I stayed here while attending a convention and also to celebrate our anniversary. Nice clean room, friendly staff and fairly priced.Genuine Hotels.com guest review
"Airport lodging option"
Nice, reasonable place to stayGenuine Expedia guest review
"pittsburgh double tree - airport"
Hotel service was great and the area was great too! The only problems I had was the shower/tub were very small and there was mold in the corners of the tub and also on the counter behind the sink. The lighting was also very low which made the room just so dark and kind of gloomy.Genuine Hotels.com guest review
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