"Nice but noisy near bar"
I think the hotel overall seemed very clean and the staff friendly. However I was disappointed that after requesting a quiet room (I had a long and important exam the next morning) and confirming this request I was place above their bar. The mini fridge and microwave I also requested wasn't in the room upon arrival and it wasn't until it was delivered […] I heard the music starting below me. I found out the party was set to end at 9 and I didn't want to re-route the mini fridge so I studied with the AC on and background noise on my laptop. However by 9:30 my room was freezing and without the AC noise, the music was still reverberating throughout my room. I was frustrated that after requesting a quiet room I was placed above the bar, but I will say upon requesting a room change the staff was helpful an efficient. It appeared as if I was even upgraded, which didn't help since I basically went straight to bed but it was a nice gesture. Read moreGenuine Expedia guest review
The rooms should have Fridges esp for those with longer stays - should be a question routinely asked at check-in for 3+ days. The coffee at the hotel is definitely lacking - very inferior and not worth the bother. Exercise room should be a tad bigger with more than 1 treadmill. TV's should have kid friendly stations and a sheet with TV station listings […] for ease of use W/E parking is dismal due to all the weddings and paying Hotel patrons should have designated areas to park. This has always been issue new and past ownership! Ugggh! Read moreGenuine Expedia guest review
"I'd stay again"
nice place to stay the night before flying out. close to airport but not noisy. room was comfortable for 3 adults to share. nice hot tub and exercise rooms. restaurant in hotel was closed but we found a nearby one that was good--just walked over there.Genuine Expedia guest review
Great hotel. Friendly staff. Comfy beds. No mini fridge thoughGenuine Hotels.com guest review
"Great service and cookies!"
Staff was quick in respond to bringing supplies to the room when we asked for stuff several times during the night and their cookies are delicious as always!Genuine Expedia guest review
"Noisiest Hotel I've Experienced in Quite Some Time"
Stayed 2 nights for my son's CMU graduation. Check-in was smooth and that's about the nicest thing I can say. We got to the room and the closet door was off it's track. Maintenance fixed it. There were only 3 sets of towels for the 4 of us, and then there's the noise. Something about the design of this building seems to magnify vibration. When my 9 […] year old (75lbs) walked to the door it actually caused my laptop to shake. My wife couldn't sleep due to all of the noise from people walking above us and doors slamming. I don't think it was from people being inconsiderate, it just seemed to be something of a design flaw. We were expecting a much better experience, and I would never stay there again. Read moreGenuine Hotels.com guest review
"Convenient for a college visit."
Room was fine for a short visit - comfortable but not exceptional. Only problem was with room keys; they had to be reprogrammed a couple of times. Pool was small, the hot tub and fitness room were worthwhile. The staff were friendly. Close to RMU. Will probably stay there again.Genuine Hotels.com guest review
"Sweet as a Sugar cookie"
Great staff...very pleasant and loved the warm cookiesGenuine Expedia guest review
"Broken Glass pieces found in room."
Broken Glass pieces were found in room and the staff did nothing about it.Genuine Hotels.com guest review
It need to be updated. A d the bathroom is very s a d out dated.Genuine Hotels.com guest review
"Check before you unpack"
I booked two queen beds and I was given two double beds. When I presented my conformation the desk told me it came in as a double? really?Genuine Expedia guest review
"Nice hotel if your neighbors are polite"
The bed was extremely comfortable and the toiletries were excellent. The room did smell like it had been smoked in before which triggered both of our sinuses. The walls and doors are a bit thin. We arrived at the hotel late on our flight from the west coast only to have some drunk, rowdy men wake us up at 5 am.... That was the big disappointment but […] that isn't wholly the hotel's fault. Breakfast was excellent and was served with a smile. Read moreGenuine Expedia guest review
Close to airport. Comfortable stay.Genuine Hotels.com guest review
just what I had hoped forGenuine Hotels.com guest review
The hotel staff was friendly and the restaurant food was excellent. However, after checking into our room, we discovered the commode was not working. We called the front desk requesting a repair of the plumbing issue. The maintenance man was unable to resolve the plumbing problem. It was kind of disappointing paying a high price for this room. I sent […] an email to the hotel general manager about the plumbing issue. She failed to respond back to my email to her. Read moreGenuine Expedia guest review
I stayed for only 1 night but the staff were top notch! Very accommodating to any & every request! I guess the only thing that could have made it better was if the other guest would have been more quiet. I know that's not the staffs fault but over all my night was great!Genuine Hotels.com guest review
The hotel is quite old looking but is very clean. The staff are very polite, courteous and friendly. I was very satisfied.Genuine Expedia guest review
"Great traveler hotel."
Very nice hotel, close to airport, clean rooms and common areas with great service to the terminal.Genuine Expedia guest review
I was pleased with the room's size and condition. the staff was friendly.Genuine Expedia guest review
Stay was good, food excellent, BATHROOM IS INCREDIBLY SMALL.Genuine Hotels.com guest review
It was old. Our room was nonsmoking but the hallway wreaked of smoke. Carpet was very old and we were very disappointed that a Doubletree a hotel was in this condition..Genuine Hotels.com guest review
OKGenuine Hotels.com guest review
"Great airport hotel"
Great front desk & shuttle drivers...especially at 5:30am!Genuine Expedia guest review
"wedding and visit to pgh sights"
stay was fine location convient to our destinations, our only complaint was pool and hot tub had too strong of chemicals, I could not use hot tub because just the fumes made my eyes hurt and tear. After swimming my skin was extremely dry and itchy. we end up not even letting grandkids swim because of fumes and strength of chemicalsGenuine Hotels.com guest review
Everything was good. We stayed there because they had an indoor pool but we didn't really get to use it much because it was over chlorinated. Also the elevators were down for a bit on the morning of our check out and we were on the fifth floor. Luckly someone reported it and they fixed them.Genuine Hotels.com guest review
"Great hotel and easy to get to."
staff was very nice. Made arrangement for a later check out with no problem as my family was waiting for me to get done at a seminar. Pool and hot tub were also very nice. Shopping within 5 miles. Close to everythingGenuine Expedia guest review
Overall the hotel was great close to airport, nice pool for the kids comfortable bed, but someone elses soap still in the shower from the day before. I just question how good does any hotel really clean the rooms. Still would probably stay again.Genuine Hotels.com guest review
Great place to relax and unwind after a long drive. They had a live band on the patio bar which was great to listen to.Genuine Hotels.com guest review
"Highly Recommended Hotel"
Great experience. Location was convenient to the airport, malls and the city of Pittsburgh.... the restaurant was crowded, but service was great. Late night bar was friendly and rowdy and familiar..... a great place to congregate for a good time..... decor was inviting and suited the clientele.... I really enjoyed my stay.... Kudos to the staff and […] management for their professionalism.... Read moreGenuine Expedia guest review
"Nice clean hotel"
The rooms were clean and the staff was friendly. Very nice hotel. No refrigerators in the room, and the tv is a pain to use. Other than that, great place to stay.Genuine Hotels.com guest review
hallway to room smelled of wet dog. one of the two beds smelled of wet dog and the room over all smelled of smoke. noise from wedding below can be heard in roomGenuine Expedia guest review
Great place to stay...would only say they need to monitor amount of chlorine used in pool area,Genuine Hotels.com guest review
"sleep with confidence that you'll make your flight"
we needed a hotel close to the airport that was nice, safe, clean & comfortable. We had an early a.m. flight & needed to be sure we would get a wake-up call & secure transportation. (We'd had an unfortunate experience with that at another hotel) Doubletree staff (Carlos & Mike) were exceptionally friendly, accomodating and assured us they would wake […] us up & get us to the airport on time. they did, and gave us a great start to our trip. Read moreGenuine Expedia guest review
"great get away"
It was a nice time. I felt like I was truly on a vacation.Genuine Hotels.com guest review
Comfortable stay. We stay here when we come from NY for concerts.Genuine Hotels.com guest review
I love Doubletree beds & pillows & shampoo & cookies. Bathroom was a little small and there wasn't a great place to do make-up.Genuine Hotels.com guest review
"No working toilet in room"
I asked for adjoining room (for our children). Adjoining rooms were not available till 2nd day. The room we were given had a plugged toilet that the hotel sent someone up to work on 3 times. It still did not work. We had a room with an unusable toilet. Next day we were moved to adjoining rooms. The towel bar fell off the wall. The hotel staff tried […] to be helpful but I would never stay here again. Read moreGenuine Hotels.com guest review
"You Get What You Pay For"
The overall experience was fine. When I made this reservation I did not indicate that I wanted a handicapped equipped room, but when I arrived at my room it was for a handicapped individual. I am not sure why we were placed in this room. The shower head was broken and you were unable to stand to take a shower which was very displeasing to me. I called […] for extra towels and never received them. Had to use a small hand towel after bathing. We were only staying overnight so that we could take our daughter to the airport the next morning so for the price we paid for the room it was adequate. Read moreGenuine Expedia guest review
"very good hotel"
After they clean one of the rooms i reserved,they left the door open and i complained to the staff.She apologized.Genuine Expedia guest review
Very nice, clean, pleasant surroundings. Shuttle to and from airport and surrounding area. Staff very helpful and nice. Comfortable beds, convenient vending. Would stay here again. Not close to Station Square and cab fees expensive, the only down side, if that doesn't matter, can't beat the hotel.Genuine Expedia guest review
Staff was friendly and helpful - always with a smile and willing to go the extra step for us.Genuine Hotels.com guest review
We loved the warm chocolate chip cookies we were given at check in! The pool area is very cramped with not much seating. The beds were very comfortable, but there was not a table in the room for my children to sit at and eat. Also, I could not find the blow dryer. My husband told me on our way home that he saw one in the closet!!! A note or a sign indicating […] it was in there would have been helpful! Read moreGenuine Expedia guest review
Great value -clean, modern, and the most comfortable hotel bed I've ever slept in! The warm chocolate cookies at check-in are a nice touch, too! Would definitely return!Genuine Hotels.com guest review
"Very neat and nice!"
Perfect from check-in to check-out!!!! And the cookies are great.....Genuine Hotels.com guest review
"Doubletree is Clean but Has Small Rooms"
The room was surprisingly small for four people. The sink was IN the bathroom so if someone was in the shower and you wanted to use the sink to get ready, you really couldn't. The bathroom was mall too. Other than that, A-Class Hotel. Everything was very clean. The pool and hot tub were of good size and decent hours. Nice fitness room as well.Genuine Hotels.com guest review
"Good quality stay"
This establishment was a quality place to stay. We would be glad to walk through thier doors any time again in the future. Thanks for a good quality stay!Genuine Hotels.com guest review
"Easy and Comfortable"
DoubleTree by Hilton Pittsburgh Airport was incredibly convinient to Robert Morris University and made our visit to the campus stress-free and comfortable. From check-in to our breakfast on our last day, the stay was relaxing and enjoyable. Thank you!Genuine Hotels.com guest review
Clean room, soft bed, warm cookies quiet and a great welcome. What more could you ask for in an airport hotel.Genuine Hotels.com guest review
Nightstand drawer broken- off track... it fell out when opened and almost broke a toe!!, Room thermostat wouldn't cool.....room stayed at 74 degrees!!!! Fire alarm sensor kept beeping.....Genuine Hotels.com guest review
"better than expected"
stayed here before and early morning flight. the service was excellent. Transportation was provided to and from the airport and we were able to leave the car at the hotel for 10 days. The man who brought us back to the hotel from the airport was very friendly and even went in the hotel and brought us cookies and a bottle of waterl Now that is service. […] The hotel was clean and the bar was fun with friendly staff. Overall it was more than we expected. Read moreGenuine Expedia guest review
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