Very nice but too far away from city. Well conected by subway and bus and nice shopping mall one block awayGenuine Expedia guest review
Perfect option for take hollidays,the hotel looks really great and the staff its very nice.Genuine Expedia guest review
"On the Edge of Town (or just past it)"
It's an AC Marriott - we haven't had a bad one, and this was no exception. There are two things I would note however. First, if your intent is to visit the city, Madrid, this place is quite far from downtown. We like to use metro systems, and the closest stop to the hotel is about a 10-15 minute walk. Not only that, but you're in Zone 2, and need a […] separate ticket to ride the few stops to Zone 1, when you're in the Madrid Metro Zone 1 proper. Not only that, but you have to change trains at the junction of Zone 1 and Zone 2, something you may only find out by trial and error, as we did. Second, the continental buffet breakfast is 14 Euros! This is beyond expensive. I wish I had asked, but having been in several hotels over our 3 weeks in Spain, and not having any continental buffet cost over 5 Euros, this was a shock on checkout! The free mini-bar in the room was not offsetting. On our next visit to Madrid we will stay closer to town, perhaps in another AC Marriott. Read moreGenuine Expedia guest review
"Comfortable & Clean"
The room was nice. Very clean and comfortable. Staff was very kind and helpful. On the other hand, regarding the service, you need to pay for WiFi on the room and not too much choice for hot food on the breakfast. Otherwise I highly recommend this hotel if you are on business trip in Alcobendas or that part of Madrid area. Barajas airport is only 15 […] minutes by car. Read moreGenuine Hotels.com guest review
"Excellent hotel and walking distance to a mall"
Overall excellent. Usually only one English speaking person available at reception but always available and willing to help. A perfect stay but the rooms doors are a bit heavy and if slammed can wake someone upGenuine Expedia guest review
convienient location to our business agreement.Genuine Hotels.com guest review
"Great place to stay"
A very nice hotel to stay in overnight. Really nice hotel, nice room and good breakfast. Will look for other Marriotts in future.Genuine Hotels.com guest review
Cómodo,tranquilo y agradableGenuine Hotels.com guest review
hotel confortable , moderno , limpio . Cerca de Madrid y con fácil acceso. Por ponerle un pero , la tele un poco pequeña.Genuine Hotels.com guest review
"viaje en familia"
Magnifico precio los fines de semana.Genuine Hotels.com guest review
Agradable y personal muy atentoGenuine Hotels.com guest review
"Servicio amable y hotel moderno"
Muy buenaGenuine Hotels.com guest review
"Hotel excelente, no reomendado si vas SIN coche."
Todo muy bien, pero para ir sin coche no vale, está mal comunicado.Genuine Expedia guest review
Asseio hotel e quartos otimoGenuine Hotels.com guest review
Estupenda. Relación calidad-precio muy buena. Todo muy limpio. Desayuno muy digno. Fácil aparcamiento en alrededores. Buen estado de conservación de hotel. Personal correcto. Habitación cómoda y moderna. Muy buena elección si se lleva coche particular y para compras en outlet cercano e IKEA.Genuine Hotels.com guest review
"Très très déçu ...."
Le personne est certes très gentil mais incompétent. D'abord une seule personne parlait anglais à la réception et encore ... approximativement. Quand on demande à la réception où y a-t-il un restaurant extérieur, ils vont en renseignent un à 10 minutes à pied et quand on arrive à ce restaurant, lest fermé! Un minimum serait de connaître et de renseigner […] le client correctement. Nous nous sommes rabattus alors sur le restaurant de l'hôtel qui n'est VRAIMENT pas à la hauteur d'un hôtel tel que le Marriott. De surcroît, ma partenaire a du changer 2 fois de chambre à cause de différents problèmes. Enfin, j'y avais oublié une écharpe, on m'a demandé d'envoyer un mail pour le signaler et me répondre: j'attends toujours la réponse. Bref, on ne recommandera pas cet hôtel à d'autres hommes ou femmes d'affaires! Très très déçu. Read moreGenuine Hotels.com guest review
"Per un soggiorno di pochi giorni (pochissimi)"
Siamo andati in questo Hotel in quanto la mia ragazza ha dei parenti che abitano a San Sebastian, sicuramente è uno se non l'unico Hotel decente di quelle zone, pero ci son andato spesso a Madrid e non credo che questo hotel sia proprio di 4 stelle!!! . Cominciamo con il personale, arriviamo alle 22 e ad accoglierci ce una signorina dall'aria parecchio […] seccata (mai un sorriso), le camere sono abbastanza normali e il bagno è veramente carino. Attenzione : Il Frigobar è una bufala nel senso che lo vedi, ma dentro ce solo il VUOTO!! e se vogliamo parlare del resto dei servizi.. Beh l'internet lo devi pagare, la colazione è quella che è, un paio di toast latte e succo d'arancia. OK che è un Business Hotel , ma penso che chiunque ( visti gli hotel splendidi che ci sono a Madrid e anche a poco prezzo ) si aspetterebbe qualcosina di piu'. Read moreGenuine Expedia guest review
estupendoGenuine Hotels.com guest review
buenaGenuine Hotels.com guest review
"Correcto pero algo descuidado..."
Bien, aunque me esparaba mas de un 4 estrellasGenuine Hotels.com guest review
Trato correcto y agradable, el desayuno muy correcto y de buena calidad. Hotel bastante nuevo y limpio.Genuine Hotels.com guest review
Muy agradableGenuine Hotels.com guest review
Muy buen hotel, buena ubicación (lejos del centro de Madrid para quien vaya sin coche), con un montón de centros comerciales cerca. Las instalaciones muy buenas, un poco flojo el desayuno pero digno, todo muy limpio y cómodo. Lo recomiendo.Genuine Hotels.com guest review
un sitio muy acogedor y una decoracion muy buena..en general me ha gustado mucho..solo estuve una noche pero volvere en cuanto lo necesite...Genuine Hotels.com guest review
"very comfortable and excellent service"
12/28/14 Live_to_Travel_Ldn London
We stayed here for two nights on a drive down from the UK to the Costa del Sol. What a comfortable hotel Rooms were presented to a very high standard with staff always ready to help. The hotel is about 40 mins from Madrid city centre (by train) but has a huge shopping mall on its doorstep. This has a number of shops (as you'd expect), a varied food court - not all fast food but some really decent and relatively inexpensive restaurants. There's also a huge supermarket (carrefour) within a few minutes walk - great for snacks and they have a coffee and sandwich shop within the supermarket. Hotel Car parking underground is chargeable (14 Eu pd) but there is a public car park next door (6 Eu pd) - although we opted for the security and convenience of the hotel parking lot. There is a small cafe a few feet away (almost next door) - it looks a little strange in a circular tower, but actually it's brilliant. Tapas, cheap coffee, takeaway sandwiches. Don't be put off by the industrial appearance of it. Closer than the mall/supermarket and very convenient... One point I would make is that the hotel does not accept US dollars cash to settle room bills and also does not provide a money change facility. So as long as you know this in advance, you can plan for it. I would rate this hotel as a pretty decent four star hotel conveniently located for excursions into Madrid and for providing a good stop-over point en-route. The room standard is excellent... but free wifi only in lobby. Room wifi is free for first 24 hours only (just re-register the next day)! :) I would stay here again without hesitation.
"A quiet weekend"
11/26/14 Palayo Murcia, Spain
In Madrid for a family event, needed an overnight stop nearby. Chose the AC Marriot for location, and Price. Well received and serviced. We had an after party, party BUT there was NO Bar! We used reception area and self-service drinks. Excellent Buffet breakfast on Sunday morning. A good overnight stop.
"Good but not outstanding"
11/11/14 Alis77_11 Barcelona, Spain
I stayed at this hotel only one night for business purposes. As any other hotel of the AC chain it is peaceful and nice, but with no special character. The rooms are spacious and bright. Room service and breakfast are good... But the hotel doesn't provide free wi-if which make it not very convenient for business-related stays.
"Very good, very convinient"
Small hotel, very clean, confortable bed, easy acess to A1 to Madrid center as well as to IFEMA (exibition center). Very good price. simple breakfast but very good. easy to park car outside. I will repeat for sure
"Good for short stay"
07/30/14 Martin K prague
Hotel is nice and got free minibar as platinum. KFC next door and all the junk food down the hill in the shopping mall. Hotel has a shuttle service bud hadnt tried (in fact nobody offered). Taxis are not standing by hotel so expect to start the journey with 6 euro. Was good for one week but for longterm would stay in different place. To go to Madrid via metro you need to walk 1-2 km and then to spend 30-40 minutes on metro.
07/26/14 Sandra_61_11 Christchurch, New Zealand
This hotel was totally fine for one night in our 6 weeks long holiday. It is on the north side of Madrid near airport and shopping. As you can imagine, being away for so long you need to do laundry every so often and I chose this hotel as it said it had a self service laundry. In English and in New Zealand that means what it says. A place you can do laundry yourself. This hotel DOES NOT have a laundry and in Spain, so I have found out, that actually means you can have laundry sent away and perhaps you might have an iron in the room. I was desperate for a laundromat or something with 3 of us needing washing done. The receptionist said they only send away ( which is exhorbadently priced everywhere) but they had a machine in house and would put some through for us. We explained we would not pay per item as in dry cleaning and she made us to believe there would be no charge. I had every intention of paying 20 euros for their trouble and duly handed over 3 bags of washing. Bearing in mind you only have to chuck it in the washing machine and then the drier. No ironing I specified. The next morning on check out I was presented with a bill for 225 euros for washing. I was astounded, horrified, and aghast. Had I known they were going to charge by the item I would never had done any washing. I would have found a laundromat. After discussions with the manager by telephone they reduced the bill to 100 euros. This is still $150NZ and I could have bought new clothes for that. It is sad our stay was overshadowed by this rip off. This is part of the issue with communication in different languages but I made myself very clear before hand. The same receptionist was not on duty the next morning so I had nothing to prove our conversation. For this reason I would not recommend this hotel. The laundry at 100 euros was dearer than the accommodation and breakfast for 3 at 75 euros. Not acceptable Marriott!!!! Ripped off!!!! Be warned about translations also.
We stayed two separate evenings in this hotel, using it as a buffer between our air travel and train ride to and from southern Spain. We had 3 in our family to accommodate. Although we were happy to take the king size bed and sofa for the evening, the staff was not to keen about having more than 2 people in a room. The hotel was very beautiful and quiet . The location was convenient. The staff at the front desk and restaurant were accommodating, but not especially friendly.
"I liked this hotel but not any more thanks to the restaurant staff"
02/12/14 emeles Chelmsford, United Kingdom
I have used this hotel many times in the past 6 months due to business commitments nearby but this 4 night stay is probably my last.....why? Simple.....if I want to feel like a second rate person I will ask for it, I don't need a waiter to do it for free. Second night at hotel I come down to an almost empty restaurent, sit at a double table and within seconds the waiter strides over and tells me rather impolitely to move to a single table......"this is for more than one and you are only one!". The bl**dy restaurant is empty and apparently did not fill up all night......even the receptionist was amazed with this but I would rather sit in the nearby KFC than recieve this service. I wanted to sit where I placed myself because it was warm and away from the front door but the waiter clearly had other ideas. Third night, I have come down to find the restaurant again EMPTY but the double tables have a 'reserved' sign on them. In six months there has never been these signs and now in anticipation of a huge rush of people......good grief! So this may be my last stay and it's possibly time to find another hotel either way a good hotel has now plummeted in my view....this said by a gold marriott card holder still waiting for the non existent room upgrade one day at this hotel. Not a happy experience!
"Comfortable and clean hotel at a very affordable rate for the level of quality, but location is a bit isolated."
09/03/13 larryf630 New York City, New York
I recently stayed here on a business trip. The rooms are very clean and comfortable, staff is friendly and helpful. The location is a bit isolated, although the Plaza Norte mall is about a 20 minute walk. The room rate is an excellent value.
"Good base location for airport access, not so easy for Madrid city center"
07/10/13 JpocJedi Ogden, Utah
I used this hotel as a base of operations for meetings with multiple clients within the Madrid area. The hotel, being a Marriott property, has the typical Marriott personnel and attitudes, which are helpful and friendly. The hotel is very clean, if somewhat spartan, and is a short walk from a decent shopping center. The restraunt and bar area are adequate, although nothing special. The wine selection from the bar also seems to be decent for a buisness type hotel. The rooms are clean, but otherwise unremarkable. Although I did like the prevailing use of glass for the bathroom counters and desks. Taxi's were easily obtainable for the front desk staff, and we didn't have any issues getting to the Madrid city center (Plaza Mayor) or the airport.
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