"Staycation in Atlanta"
Great location and wonderful service at the hotel. Having a drink at the sky bar was fantastic!Genuine Hotels.com guest review
"VERY NICE BUT...."
Very clean and classy. Nice amenities. Really good cook at this place. But, Rooms too small and no fresh air. Service a bit on the dizzy sideGenuine Hotels.com guest review
This hotel was fun to stay at. .... Food is very good..... Staff is super friendly. ..... beds don't quite seem like Queen but more like doubles but are very comfortable!Genuine Hotels.com guest review
"Right where you want to be and very cool place"
Very nicely decorated. Friendly staff and valet. Perfect location for downtown activities.Genuine Hotels.com guest review
"Old-world charm, but ..."
The bedroom was very comfortable. The bathroom was not. The bathroom window didn't close all the way, so at night cold air poured in to the room. Also, the blinds in the bathroom couldn't be adjusted, so bright lights from the construction site next door filled the room all night. We ordered dinner from Room Service one night, and when the order arrived, […] it was wrong, so we had to call down a second time for the correct entrée. All that being said, the room was very clean and, aside from the cold bathroom, comfortable. The front desk and valet parking were very helpful. The location of the hotel was excellent for our purposes. Read moreGenuine Hotels.com guest review
They updated the hotel decor slightly - liked some but not others - lost some of its sexiness but made it more family friendly- you will have to decideGenuine Hotels.com guest review
Can't wait to go back!!!Genuine Hotels.com guest review
My husband and I stayed at the hotel for 2 nights and absolutely loved it! The rooftop bar was amazing with a spectacular view and great service! The bed was beyond comfortable and the location is top notch! We easily walked to great restaurants ( Teds Montana Grill) and the Georgia Dome and the Aquarium. We will definitely be staying here again.Genuine Hotels.com guest review
"Very satisfied! Very pleased!"
Loved the uniqueness of this hotel. Doesn't compare to staying at a chain hotel.Genuine Hotels.com guest review
Our room was half the size of my master bedroom and a view of a concrete wall.... Good location and the bed was comfy.Genuine Hotels.com guest review
"Training & education needed"
If it hadn't been for the bellhops & valets our stay would have been a complete disaster. We understand the security features, but after a sold out concert lets out the stairways should be accessible when the elevators back-up. Servers & bartenders have no knowledge of menus or bar offerings. The young lady tending bar Saturday afternoon left a cambrio […] of simple syrup sitting on the bar next to me throughout the duration of our meal & since she was tending to tables as well she only addressed us at our backs--unprofessional & extremely irritating. Managers also walked by the messy bar with no attempt to clean or suggest such to bartender. Our check-in went okay but we witnessed others waiting in a line that backed out the door & in the rain. No attention to details & when you're paying a premium price for a room the size of a cubicle you'd expect a few niceties, but that was not our experience. Unless those 2 free bottles of water should make us feel all warm & fuzzy.... Read moreGenuine Hotels.com guest review
Great stay. Hotel was very clean and well maintained. Thank you to Anotoinette and Cynthia for their great hospitalityGenuine Hotels.com guest review
"it really nice"
The hotel was really nice, styish and clean. My only criticism is that the staff was not very friendly. Especially the young ladies that work the bar. They seemed more interested in talking and laughing with each other than helping customersGenuine Hotels.com guest review
"perfect hotel for bball gm"
Excellent location for the hawks-mavs gm. Couldnt be any closer. hotel bar was great as was the skylounge. Bed was super comfortableGenuine Hotels.com guest review
Very nice staff and friendly. Will definitely come and stay again.Genuine Hotels.com guest review
"Great location but not real nice"
This hotel is in the heart of atlanta near the georgia dome, phelps arena, and other nice attractions.. but the cleanliness of some of the employees was not the best. Definitely not worth the money to stay here.. I would stay at the Omney in a heart beat over this hotel. But... we did have a great time and the hotel was overall nice, just not worth […] the money Read moreGenuine Hotels.com guest review
"Looks better in the pictures"
Pros: Walking distance to the Georgia Dome, arena and CNN. Very courteous and helpful valet staff. Quaint (small) room. Cons: The mattress in the room is horribly soft, so if you're someone with back problems and require a stiff mattress, this will not be the place for you. The kitchen is supposed to close at 11:00pm. We were seated in the lounge […] at 10:40pm, placed our food order with the server at 10:40pm only to be informed that the kitchen had closed "five minutes ago". We begged to see if we could get some french fries, some calamari and some onion rings, and they reluctantly agreed. The fried were OK, but the calamari and the onion rings were awful/cold. It was obvious these were just sitting around as left-overs but served to us anyway. To his credit, the food and beverage manager took the food off of our bill. Next, we went up to the roof-top bar. Be warned - more awful service and even though it's outside, smoking is not allowed. Cigar fans look elsewhere. Breakfast the next morning was not much better. The server was in a hurry to take our order, to the point of interrupting us as if we were done with the order. I had scrambled eggs which were obviously carton eggs rather than fresh scrambled. Surprisingly, for sub-par flavor and quality, it took a very long time to receive our order. The hotel is a cute, boutique property, and really could do well but if they have some work to do and a ways to go. We would not repeat our stay there. Read moreGenuine Expedia guest review
"Best staff ever"
Only small issue - somewhat irregular water temperature in shower. Staff was the best ever at any hotel. From valet parking to check out, absolute top service. I started to wonder if they had confused me with someone famous! Thank you for the great stay.Genuine Hotels.com guest review
Great hotel. I'd definitely go back. The only drawback is that the rooms are a little small. But it was in a great location and the view from the sky lounge was amazing!Genuine Hotels.com guest review
Amazing experienceGenuine Expedia guest review
It was amazing! Definitely will be coming back for another stay in the near futureGenuine Hotels.com guest review
"Great Location & Wonderful Staff"
We stayed at the Glenn Hotel to attend a concert at Phillips Arena, so the location could not have been any better for us. The staff was very helpful and courteous. The room, while small, was nicely decorated and the bed was actually very comfortable. The only negatives were that the carpet in the lobby and hallways could use replacing and there was […] a good amount of dust in the hallways and in our room (when I closed the curtains there were dust bunnies in the creases). We were looking forward to drinks at the rooftop bar after the concert and were disappointed to find out it closed at 11pm the night of our stay (it was a Thursday). We were also assured that we would have a "good view" from our room and again disappointed that we actually only had a view of a parking garage. Overall, we enjoyed our stay very much and would stay again, but insist on a better view next time. Read moreGenuine Hotels.com guest review
"Nice Hotel close to Phillips Arena"
Arrived at the hotel after a concert at Phillips Arena. Staff told us the hotel restaurant was closed and recommended the restaurant next door, but it was a sports bar and we could only get burgers. Staff failed to tell us we could obtain bar snacks which we saw when we came back from getting take out from next door. Very frustrating!Genuine Expedia guest review
The staff was phenomenal. Please check out the bartender, Clifton, and have him make you the perfect Manhattan. Don't miss the view from the Sky Lounge. The women are beautiful and plentiful, but get there early because it's "gold digger" crowded on weekends.Genuine Hotels.com guest review
"Wonderful place to stay in Atl"
I stayed at the Blue Moon in Miami in June and absolutely loved it. So I decided to give the Glenn Hotel a try in Atlanta during the NC A&T Classic weekend. It was the best stay ever. The front desk and bell staff were wonderful, especially Ms. Andrea. The lobby was stunning. The rooms were clean and spacious and their location was convenient to the […] stadium. I will be staying here from now on and will recommend everyone I know to do the same. Read moreGenuine Hotels.com guest review
The staff is extremely friendly and helpful. The hotel is very stylish and comfortable. The sky lounge view is amazing!Genuine Hotels.com guest review
"Wonderful Rooftop bar"
We chose Glenn Hotel for the convenient location and wanted a boutique hotel, but found we LOVED the rooftop bar! It was a beautiful night and the city skyline was lovely. The staff was very helpful getting us a cab/information to Lakewood for a concert, food in the restaurant and bar was very good - and an extra helpful manager in housekeeping overnighted […] a bag I left in the room - ending our conversation with "it was my pleasure to help you". That's above and beyond. We'll stay here again! (the only reason we did not rate highest was the unusual room design - there's a window in the shower opening directly by the bed. We found that to be really odd. Rooms are small as it's a boutique hotel - but clean. Could use a little updating but for this price/location - it's a deal. I would suggest going for the included valet parking and breakfast. Better overall price when included. Otherwise parking is $28) Read moreGenuine Expedia guest review
"Perfect location for the big game"
Excellent hotel, will never stay anywhere else in Atlanta when attending an athletic event. Staff was Awesome and the roof-top bar was a blast.Genuine Hotels.com guest review
"good alternative to hosting dragon-con hotels"
my only thing that could even remotely be construed as a complaint is the fact that my room had a see thru window which made taking a private shower impossible if anyone else was in the room with me. This freaked my fiancee out a little bit. Beyond that the room was a decent size, the service was top notch, and the location was very convenient for us. […] Dragon-Con was supposed to be running a shuttle service from this hotel to the convention but we never saw the shuttle after 25+ minutes of waiting we finally gave up and walked up to the hosting hotel we needed to be in. This isn't a fault against the Glenn, and I would stay here again. Read moreGenuine Hotels.com guest review
Great staff, great location, and comfortable rooms. We'll be back and looking forward to seeing how the renovations turn out.Genuine Hotels.com guest review
Very cool decor. Room was small but clean modern and up to date. Staff were friendly and helpful! Location was great we walked to a concert one night in Phillips arenaGenuine Hotels.com guest review
"I really like the lobby and staff"
great lobby drinks - staff is great i like this hotel- good location --Genuine Expedia guest review
"next to centennial park"
very nice with a nice staff , bar and restuarantGenuine Hotels.com guest review
We only stayed for one night because we were in town for a Braves' game. The hotel was one of the best that we have ever stayed in. The front desk personnel were extremely inviting. They possessed an attitude that made us feel welcomed and excited to be guests there. The room itself was beautiful, but could have seemed cramped on a longer stay. There […] was very little room on either side of the bed. The bed may have been the most comfortable on the planet. The bathroom was unusual because there was a window in the shower through which you could see the bed and further the exterior windows. We loved how modern it felt though. All in all, this is one of the greatest hotel visits, we have ever had!!! Read moreGenuine Hotels.com guest review
"Great downtown hotel!"
The only reason I gave it 4 stars instead of 5 is the parking cost 28 dollars a night. I understand its a downtown hotel but I thought that was a little excessive. The hotel itself was very nice and clean. The staff was very professional and courteous. And it was only a 1.6 mile walk to Turner Field! Will definitely stay at again.Genuine Expedia guest review
"Fantastic Bedding, no rooms have tubs"
We've been staying here off and on for years. It's a beautiful hotel, but make sure you request a room on the north side of the building otherwise the view is rather depressing. $40 cab ride to the airport including tip. Reasonably close to MARTA, but the surrounding neighborhood doesn't feel very safe. Ideal if you have a car or are dropped off, but […] walking around at night isn't recommended. Wonderful bedding, and very nice accoutrements. Rooms are tiny, but spotlessly clean. Read moreGenuine Hotels.com guest review
"Fun Weekend Getaway"
My only issue is that I didn't realize our 10th floor room would be right under the roof-top deck, which parties on until 2 am! When we asked for earplugs, though, they were promptly delivered to our room. Overall, this is a beautiful restored hotel with glorious roof-top views of the downtown skyline and spectacular sunset. The room was cozy and very […] comfortable, and the staff was friendly and helpful. We will stay there again, but will ask for a room on a lower floor. Read moreGenuine Expedia guest review
"A good stay"
We had a good stay at the hotel. The staff was very helpful and friendly. My girlfriend said she never wanted to stay anywhere else when she came back to Atlanta.Genuine Hotels.com guest review
The Glenn is comfortable, stylish and right in the heart of downtown convenient to everything.Genuine Expedia guest review
"Perfect location for downtown"
This location was perfect for the things we wanted to do downtown. The staff was friendly and helpful. The rooms were nice, clean and cozy. We really enjoyed our stay!!!!Genuine Expedia guest review
"Fun Hotel in the Heart of Atlanta"
My husband and I had a "staycation" in Atlanta for our 10th wedding Anniversary. We stayed at the Glenn Hotel and really enjoyed the experience. The staff was incredibly nice; they gave us complimentary drinks for their roof top bar as a way to celebrate our anniversary. The rooftop bar was amazing. You could see Centennial Olympic Park, CNN Center, […] the Georgia Aquarium, and the World of Coke all from the rooftop. Watching the sunset from the roof was very picturesque. At night the rooftop bar had a beautiful view of the Atlanta skyline, all lit up. The accommodations were fantastic. I stopped by the business center to use their printer, and I must say it is one of the best business centers I have ever seen. They really are a top of the line hotel. Read moreGenuine Expedia guest review
"Easy walking to everything"
Perfect!Genuine Hotels.com guest review
"Great hotel if you don't mind the stains"
When we first got to our room, we were impressed with the location and decor. Then we noticed them... the 'stains' on the curtains. (I've omitted what kind due to the very specific nature of the stains) Being very laid back we called in and reported them to the staff. They apologized and said they'd take care of them while we went to the sky bar. We […] come back into the room and they are still there. This time we went directly to the staff downstairs and they apologize profusely and give us a voucher for two free drinks. We kill some more time. Easily an hour or two, go back into the room and the curtains and stains are still there. We report them the next morning being too angry and tired to deal with the same scenario again. The next morning they try to give us two more free vouchers for breakfast. This time I refused the freebees and said I just wanted clean curtains. When we came back from touring the curtains were STILL filthy. I called down to the guest services and reported them yet again and finally slipped one of the maids a $20 and pleaded with them to please take care of it. Only then did we have a room with fresh curtains. The kicker? They tried to give us a free breakfast when we left after telling them the truth about our stay. Again, I refused. Sorry Glen Hotel. It takes more than two drinks and a free breakfast to deserve high ratings-- Like customer service and respect for your patrons. Read moreGenuine Hotels.com guest review
"Close to venue- Philipps Arena"
Hotel staff was very friendly and helpful. Very clean and comfortable for the stay.Genuine Hotels.com guest review
Was very satisfied with the stay at the Glen - love the style.Genuine Hotels.com guest review
I was very impressed. Nice service, good quality, and very cleanGenuine Hotels.com guest review
My experience at the Glen was decent. The three drawbacks are the tiny rooms, the insane price of $28 per day to leave your car parked at the hotel, and the amount of bums/hoodlums in the area of the hotel. The bellhops and hotel employees were extremely nice and helpful. The overall stay was just ok, so for the money I probably won't stay here aga […] in. Read moreGenuine Hotels.com guest review
"Small, but good location"
The room was very small and my view was of a parking deck. However, the location is great. Close to all downtown attractions. Also the hotel has a cool roof top bar that looks over city.Genuine Hotels.com guest review
Room was too smallGenuine Hotels.com guest review
"No bath robes at the Glenn when booked expedia"
The bath robes that were featured when roomed was booked were not offered with the rooms for the special rate with expedia.Genuine Expedia guest review
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